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  • MATSHOP

    PRODUCT CATALOGUE

    www.matshop.com www.matshop.ca

  • To our MatShop customers,

    We are pleased to provide you with this summary catalogue showcasing the variety of products available from MatShop. This catalogue is designed to be an overview of our product categories with particular emphasis on the variety of items we carry that can help you present your photography, artwork, business materials, and other products in a professional and quality manner all at reasonable wholesale prices.

    There is much more to MatShop. To fully grasp the available options you need to visit our website and browse the categories of product that interest you. We offer on-line ordering of many of our products 24 hours a day 7 days a week with security and privacy of your information paramount.

    In addition, you can contact our customer service department toll-free during our business hours and speak to one of our knowledgeable representatives who can assist you in making good choices, help you save money and get exactly the customized product that you need.

    Thank you for considering MatShop products. We look forward to serving you.

    Sincerely,

    Myron D. ArndtPresident

    Sincerely,

    Myron D. ArndtPresident

  • Table of ContentsMATS 6Essentials 6Regular 6Conservation & Rag 68 Ply 7

    Double Mat Program 7Rainbow Packs 8Mini Mats 9Sports Mats 9Word Mats 9Panoramic Mats 10Collage Mats 10-11

    FRAMES 12Solid Wood 12Synthetic Wood 13Regular Metal 14Metal Backloader 14Panoramic Frames 14

    OTHER SUPPLIES 15Presentation Packs 15

    Glass 16Acrylic 16

    Foamcore 17Flawboard 17Cardboard 17Manila 17

    Acid-Free Tape 18Photo Corners 18Easel Backs 18Poly Bags 19Complete Frame Sets 19

    INFORMATION 20Matting Info 20Mat Colors 21Framing Info 22How to Order 23MatShop Policies 24About MatShop 25

  • www.matshop.com | www.matshop.ca

    Matboard Types

    6

    MATS1-800-663-7501

    Stock Matboard

    MatShop Product Catalogue

    MatShop offers matboard to fill whatever need you may have. For bulk matting or personal projects that need to be cost-effective, both our Essentials (limited colors) and Regular (broad color range) lines fulfill this need. For those who desire long-lasting protection, our Conservation and Rag matboards can offer a gallery look with the preservation of a museum. 8 Ply mats add extra flair to a piece with dramatic, thick cores. All mats are cut with a bevel opening.

    Essentials MatboardQuality acid-free back & coreThickness 4ply (1/16)Core creamLife Span 10-15 yearsMfr. CrescentUsed For posters, photos,

    reproductions, prints volume matting

    Our Essentials line is the lowest priced matboard that we carry. It features an acid-free cream core and backing paper and comes in 7 popular colors.

    Suitable for posters, inexpensive prints, photos, scrapbooking, and volume items.

    Regular MatboardRegular matboard is the standard non-archival consumer matboard. It is buffered to be pH neutral (acid-free) and, while not of conservation quality, it will provide 10-15 years of protection to your artwork.

    It is an excellent choice for reproduced artwork or personal photos. The standard core color of regular matboard is cream, but black and white cores are a popular alternative.

    Conservation & Rag MatboardConservation: Our conservation matboard is manufactured by Artique. It is chemically-treated to be acid- and lignin*-free. This matboard meets conservation matting standards. It is ideal for limited-edition prints and valued artwork.

    Rag: Also known as cotton matboard. It is comprised of cotton fibers and is naturally acid- and lignin-free. Rag mats will provide you with the highest standard of preservation for your artwork. Recommended for highly-valued, original, or rare pieces.

    CbfrIt

    Rcwfo

    *a natural chemical compound that can cause paper degradation

    Quality acid-free back & coreThickness 4ply (1/16)Core cream, black, whiteLife Span 10-15 yearsMfr. Crescent, BainbridgeUsed For posters, photos,

    reproductions, prints

    Quality archival/museumThickness 4ply (1/16)Core whiteLife Span lifetimeMfr. Artique & CrescentUsed For valuable, limited-edi-

    tion, original, museum pieces

  • MatShop Product Catalogue

    MATS1-800-663-7501www.matshop.ca | www.matshop.com

    7

    8 PlyRegular (4ply)

    Double Mat ProgramMatShops Double Mat Program is a convenient way to get everything you need to present your artwork in a cost-effective matted package.

    Why the Double Mat Program?

    We take the cut-outs from openings in large mats and use them as outer mats in smaller sizes. Consequently, we can sell these double mats at a reduced price.

    Additionally, with every mat purchased in the Double Mat Program you will receive a re-sealable poly bag and manila board backing free.

    All openings are rectangular with beveled inner edges All mats may also have beveled outer edges Outer mat is #CSB80 Snow. Inner mat is one of the following colors from our Essentials line:

    COLORSForest GreenCherry RedTextured BlackSnow (White)Old GoldMidnight Blue

    Poly Bags & Manila Board

    Included!

    Matboard Types/Packages

    8 Ply Matboard8 ply matboard is twice the thickness of standard, 4 ply matboard. It can be used alone or with a second 8 ply or 4 ply mat depending on the desired effect.

    We offer Artique 8 Ply matboard in four stock colors. The matboard core color is the same as its surface. 8 ply matboard is of conservation quality.

    Quality archival/museumThickness 8ply (1/8)Core same as surfaceLife Span lifetimeMfr. ArtiqueUsed For valuable, limited-edi-

    tion, original, museum pieces

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue8

    MATS1-800-663-7501

    Rainbow PacksRainbow packs are for those needing a large variety of colors in identical size mats. Each Rainbow pack will include:

    Rectangular bevel cut openings. Outside edge of mats may also be beveled Occasional convservation, black core, white core, and other specialty mats

    Rainbow packs are ideal for retail stores selling photos, artwork, and frames, or for photography studios, art supply stores, schools, or clubs.

    Single Rainbow PackColors are as follows:

    28% Whites/Creams16% Blues16% Reds/Purples/Yellows/Pinks/Specialty8% Blacks8% Browns8% Grays

    Double Rainbow Pack 50% of outer mats are whites, off-whites, or creams with dark inner colors 50% of outer mats are mixture of attractive colors with dark inner colorsReveal is 3/16

    8x10 Double WhiteWhite outer mat with assort-ment of inner mats.

    Reveal is 3/16

    8x10 Double NightBlack outer mat with assort-ment of inner mats.

    Reveal is 3/16

    Mat Packages

    k Double Rainbow Pack

    www.matshoooooop.pppppppp com | www.matshop.ca

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    d other

    rtwork, and frames, or for

    More Rainbow Packs:Mini Mats (pg. 9)Panoramic Mats (pg. 10)Collage Mats (pgs. 10-11)

  • MatShop Product Catalogue 9

    MATS1-800-663-7501www.matshop.ca | www.matshop.com

    One sports mat package consists of 18 double mats each with 2 openings and 1 of 9 sports graphics. The outer mat is #CSB80 Snow and the inner mat is a stock color of your choice. Dimensions are as follows:

    Mat: 11x14Landscape Opening: 4 1/2 x 6 1/2Portrait Opening: 3 x 4 1/2

    Each package also includes manila board backings and poly bags. Custom sizes and graphics are also available.

    Word Mats

    Mini Mats

    Sports Mats

    Specialty

    4x5 Mini Mats are great for hobbies such as crafting and scrap-booking, or they can be used for corporate or personal gifts, weddings, etc.

    100-piece packages of Mini Mats come as rainbow packs or as a solid color of your choice. They each come with a matboard backing and have rounded corners. Opening size is 1 7/8 x 2 7/8. Opening is not beveled.

    Word mats are a fun way to personalize a mat. We can do any character in a variety of fonts.

    Please contact us for more details.

    fonts.

    Please

    W

    Tennis Hockey Player Hockey Sticks

    Lacrosse Golf

    Soccer Basketball

    Football

    Sports Graphics

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue10

    MATS1-800-663-7501

    Panoramic Mats

    Specialty & Collage

    Our 7x15 single panoramic mats come in packages of 16. Each rainbow pack contains an assortment of colors and matboard types.

    Two opening sizes are available:

    3 3/8 x 9 1/2 3 7/8 x 11 1/2

    Collage MatsOur pre-designed collage mats use regular matboard with full beveled openings for a high-quality presentation mat. Ideal for displaying multiple photos.

    Alternatively, any design can be easily created to your specifications using any type of matboard. Cut-outs (right) and other corner-cuts are also available.

    Our 7Eachmatb

    Two

    3 3/3 7/

    1 800 663 7501

    OEm

    T

    11 x 14 Double Collage Mat

    11 x 14 Single Collage Mat

    7 x 15 Frame Package Also

    AvailableSee Page 15 For Details

  • MatShop Product Catalogue 11

    MATS1-800-663-7501www.matshop.ca | www.matshop.com

    Collage

    11 x 14 Double Collage Mat #1 11 x 14 Double Collage Mat #2

    11 x 14 Double Collage Mat #3 11 x 14 Double Collage Mat #4

    8 x 10 Double Collage Mat #1

    8 x 10 Double Collage Mat #2

    School Mat CollagesSingle or double school mats with 13 openings. Choose from either ovals or rectangles and from all our regular stock matboard colors.

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue12

    1-800-663-7501

    FRAMES Moulding

    Solid WoodWe offer eight solid wood profiles with a selection of colors cut to your specifications.We offer eight solid wood profiles with a selection of colors cspecifications.specifications.

    GOLD TRIM FRAME Mahogany (#SS62-34) Green (#SS62-35) Gold (#SS62-68)

    1 1/4 Ornate Gold (#94)

    1 5/8 Black Satin (#411)

    1

    11/163/8

    1 5/8

    11/2

    3/8

    1

    1 1/4

    1 1/4 Mahogany (#709)

    1 3/4 Mahogany (#707)

    Hardware included with every frame.

    See page 20. 3/4

    7/167/8

    3/4 Black Satin (#1001)Black Sattinin ((##1001)

    1 1/4 Black (#80513)

    1 1/4 Black Grain (#80682)

    1 5/8 Black (#9171)

    1 3/8 Black (#9168)

  • MatShop Product Catalogue 13

    1-800-663-7501www.matshop.ca | www.matshop.com

    FRAMESMoulding

    Synthetic WoodSyntheticor plasticframes are an excellent alternative to traditional wood.

    1 1/2 Beaded Walnut (#963)

    2 Black (#509) 1 1/4 Black (#511)

    Hardware included with every frame.

    See page 20.

    2

    1/21

    1 1/4

    7/83/8

    1 1/2

    7/87/16

    1 1/8

    5/87/8

    BLACK 1 1/8 (#1030)

    1 3/4 Dark Walnut Textrued (#8262)

    1 3/4 Espresso (#8261)

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue14

    1-800-663-7501

    FRAMES Moulding

    Regular MetalSometimes referred to as contract, regular metal frames are very strong and, unlike backloader, can be used for larger frame sizes. These frames must be assembled with your artwork and are supplied in chops complete with assembly kit and instructions.

    Metal BackloaderBackloader (or quickloader) frames are very fast and simple to assemble. They come pre-assembled with necessary hard-ware. Ideal for frame sizes 11x14 and under as they are not as strong as our regular metal frames.

    or quickloader) frames are very fast and simple

    and insimes referred to as contract, regular metal frames are very strong and, unlike backloader, can be used frames must be assembled with your artwork and are supplied innnnnnnnn chccccc ops complete with assembly kit

    d (

    must be assembled with your artwork and are supplied innnnnnnnnnnnnnnnn cchc ops complete with assembly kit

    i kl d ) f f t d i l

    SATIN Silver Gold Black

    ogue

    ckloader (oassemble. They come pre-assembled with necessary hard-re. Ideal for frame sizes 11x14 and under as they are eeeee eeeeeeeeeee nonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn t as ong as our reg

    or quickloader) frames are very fast and simpleThey come pre assembled with necessary hard

    yyyyyyyular metal frames.

    Bronzed Pewter Satin Gold

    Black Satin

    Panoramic Frames

    Hardware included with every frame.

    See page 20.

    Panoramic picture frames are made from our metal backloader moulding.

    Frames come complete with glass, backing and easel back. Mat sold separately.

    7x151/2

    3/4

    5/16

    7/83/8

    9/16

    Exclusive to MatShop!

    7 x 15 Mat Package Also Available

    See Page 10 For Details

  • MatShop Product Catalogue 15

    1-800-663-7501www.matshop.ca | www.matshop.com

    OTHERSUPPLIESPresentation Packs

    These packages are designed for the artist, photographer or presenter who has multiple images that they wish to present in a profes-sional manner. Packages are designed to be complete and at a considerable saving over the separate components.

    Presentation Packages all have standard mat size openings only. For custom openings you must order from our non-package options. Packages come in sets of mats complete with backings and clear polybags. We also include acid-free tape to attach your artwork and mats together. (Please note: If ordering more than one Pack at a time - tape may be sent as a combination of dispensers and refill rolls) All mats are bevel cut and double mats have a 3/16 reveal.

    Mat Size Image Size8x10 5x711x14 8x1012x16 (digital sizes) 8x12 or 8.5x11*16x20 11x1418x24 (digital sizes) 13x19*

    *Not available in Conservation double mats or 8 ply

    Available matboard:

    Standard Single

    Standard Double

    Conservation Single

    Conservation Double

    8 Ply

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue16

    1-800-663-7501

    OTHERSUPPLIES Glazing

    Please Note:MatShop does not ship glass over 11 x 14 due to its fragile nature. We can ship acrylic in any size.

    All acrylic comes with a protective film or paper on both sides. To prevent scratching, it is recommended that this is only removed while framing.

    Thickness UV ProtectionStandard Clear 2mm 0%Standard Non-Glare 2.5mm 45%Conservation Clear 2.5mm 95%Conservation Non-Glare 2.5mm 97%

    Glass Pros Glass Cons+Very rigid+Easy to clean+Less expensive

    -Easily breakable-Heavy-Potentially dangerous to work with-Not available in sizes over 11x14

    Brand Thickness UV ProtectionStandard Clear Alcan 1mm 0%Standard Clear Acrylite FF 3mm 0%Conservation Non-Glare Optix 1.5mm 90%

    Glass

    Acrylic (Plexi-Glass)Please Note:

    Acrylic Pros Acrylic Cons+Shatter resistant+Much lighter+Slightly clearer+Safer to work with

    -Scratch prone-Can bow on larger pieces-Issues with static (not ideal for

    some art mediums)

    Glass vs. Acrylic

    Standard or Conservation?Conservation glazing comes with UV protection (up to 97%). This protects against the harmful light that will fade your artwork and mats. The extra cost of conservation glazing may not be necessary if all other components are not conservation.

    Clear or Non-Glare?This is a matter of preference and location. If you have an overhead light or a window in front, reflections might be a problem. Non-glare diffuses the light, but can give a matte or hazy look.

  • MatShop Product Catalogue 17

    1-800-663-7501www.matshop.ca | www.matshop.com

    OTHERSUPPLIESBackings

    FoamcoreFoamcore is an excellent lightweight product for framing, mounting, or simply as backing in a poly bag. Foamcore has a solid core and is very rigid making it useful for a wide variety of projects. Regular white foamcore has a semi-glossy finish. Black and Acid-Free (off-white) foamcore have a matte finish.

    CardboardOur cardboard backing is corrugated with one white side. It is about 3/16 thick. It provides an economical option for all mat sizes.

    The corrugated inside is visible and may detract from certain presentations.

    FlawboardFlawboard is flawed matboard. Commonly it is off-white and slightly damaged on one or both sides. Occasionally, however, it comes in a variety of colors or textures. Flaws are typically quite minimal.

    ManilaManila is about half the thickness of regular 4ply matboard. It has a smooth white finish on one side and is an excellent low-cost choice for sizes 11 x 14 and smaller. Great for use in a poly bag.

    Free (off-white) foamcore haveveeveveeeeeeevvveeeeeeveeeeeeeevvveeeeeeeeeevveeeeeeeeee a matte finish.Free (off white) foamcore havevvveveeeeeeeeeeevevveeeeeeeeeeeevvvevveeevevvee aaaa matte finish.

    Acid-Free 1/8Acid-Free 3/16

    Regular White 1/8Regular White 3/16Regular Black 3/16

    Available Thicknesses:

    Regular or Conservation

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue18

    1-800-663-7501

    OTHERSUPPLIES Miscellaneous

    Acid-Free Tape

    Photo CornersAcid-free photo mounts are trans-parent and pressure-sensitive. Designed for photos, cards, paper items, scrapbooking, and more.

    Easel BacksOur easel backs use matboard to produce a sturdy, economical easel. We typically use a white, non-archival matboard with a slight texture. Thickness is 1/16. Available without peel-away adhesive as well. Ships flat in shrink-wrapped bundles although orders over 500 may be packaged loose.

    Available Sizes(by height):

    3 7 1/2 10 3/8

    MatShop is pleased to offer several options to assist you in mounting and attaching your artwork and mats. From our regular acid-free tape available with handy dispenser to our archival P-90 Tape, there are options for every project.

    Neschen filmoplast P 90 is a single-sided tape designed for archival framing. It is buffered with calcium carbon-ate to neutralize acids during aging. Adhesive is water soluble. 1 roll = 50m x 2mm (164 x 3/4).

    Large Box Dispenser - 81ft

    Dispensers & Refills - 20ft

    Double-sided tape!

  • MatShop Product Catalogue 19

    1-800-663-7501www.matshop.ca | www.matshop.com

    OTHERSUPPLIESMiscellaneous

    Complete Frame SetsOur flexible frame packages come with everything you need to get your artwork framed and on the wall in minutes.

    Poly BagsHigh quality, clear plastic bags are an excellent way to present a matted work.

    Our bags are thicker than shrink wrap material; they can withstand punishment and will not warp due to varying humidity changes. When two sizes are available, use the larger for thick backings such as cardboard or foamcore.

    Please note that all poly bags have the adhe-sive strip on the bag, not on the flap. Perfect for hassle-free removal of your artwork.

    Available Sizes:5716 x 77168716 x 107168 x 129 x 1211716 x 1471612716 x 1671616716 x 2071618716 x 24716

    r

    Each frame set comes with one frame shell (choice of any stock mould-ing), a double mat (your choice of color and reveal), glazing (standard clear glass or standard clear acrylic over 11x14), and cardboard backing. Each frame set is shipped assembled.

    Available sizes:

    8x10 #1030 Frame. Artwork is Arizona Sunshine by Maggie Owen.

    8x10

    11x14

    16 x 20

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue20

    1-800-663-7501

    INFORMATION Matting Info

    5x7 12x168x10 16x208 1/2x11 18x2410x13 20x2411x14 24x36

    Standard Sizes

    Custom Cut TypesThere are many custom options available; here are some examples:1. Open v-groove, 3/16 reveal2. V-groove gap3. Closed v-groove4. Message box5. Double opening, 3/16 reveal6. Single opening for floating image7. Custom corner cut8. Graphic cut-out

    5

    7

    Mat Dimensions

    Get the exact mea-surements for your piece.

    Subtract 1/4 from each side. This pre-vents it from falling through the mat. This is your opening size.

    Add at least a 1 1/2 border to your original dimensions and up to 5 for larger pieces. This is your mat size.

    When using more than one mat, choose a reveal size (typically 3/16 or 1/4). Decide on extras such as bottom-weights.

    If you choose not to purchase frames immediately, standard sizes can help reduce costs and make finding a matching frame easier at a later date.

    The following are simple guidelines to help you determine correct dimensions for your artwork.

    14

    11

    reveal

    4 1/2

    6 1/210

    8

    5 x 7 image. Measurements cropped to 4 1/2 x 6 1/2. 8 x 10 single mat with

    4 1/2 x 6 1/2 opening.11 x 14 double mat with 4 1/2 x 6 1/2 portrait opening and bottom-weight.

  • MatShop Product Catalogue 21

    1-800-663-7501www.matshop.ca | www.matshop.com

    INFORMATIONMat Colors

    We have access to any mat color and type supplied by the major manufacturers Crescent, Artique and Nielsen Bainbridge. We stock some of the most popular colors for quick turnaround and to ensure availability. Other colors may require extra lead time. Please Note:tColors have been reproduced as accurately as possible. Matboard may have a texture.tSpecifiers or corner samples can often be consulted at art supply dealers and larger craft stores with custom framing facilities. tMatShop can provide complete matboard specifiers. Call for availability.tUnless otherwise specified, all stock mats are Crescent.

    Essentials

    Regular

    White Core

    8 Ply (Thick Archvial)

    Conservation (Archival)

    Rag (Cotton Archival)

    Black Core

    #CSB131 - Midnight Blue #CSB160 - Harbor (Gray) #CSB229 - Forest Green #CSB404 - Textured Black #CSB719 - Cherry Red#CSB5-568 - Old Gold

    #CSB80 - Snow

    #3297 - Arctic White #961 - Cream #989 - Raven Black #1027 - Silver Gray #1019 - Photo Gray

    #918 - Very White #1078 - Madagascar Pink

    #1047 - Williamsburg Blue

    #1038 - Maroon

    #977 - Newport Blue

    #3326 - Lapis #988 - Williamsburg Green

    #3214 - Chinese Red #B860 - Baby Blue** #1073 - Biscay Blue

    #984 - Oak Brown #997 - Sable

    #SRM3297Arctic White

    #A84901White

    #A4901White

    #1613Very White

    #A84802Oyster (cream)

    #A4801Parchment

    #1610White

    #A4960Pewter

    #1550Newport Blue

    #63297Arctic White

    #SRM989Raven Black

    #A84977Digital White

    #A4977Digital White

    #1609Antique White

    #A84969Night (black)

    #A4872Thistle

    #1027Silver Gray

    #A4968Onyx (black)

    #1577Raven Black

    #6989Raven Black

    ** Nielsen Bainbridge Matboard

    Stock Colors

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue22

    1-800-663-7501

    INFORMATION

    Wood/Synthetic Frames

    Above 11x14:Hanging wireD-rings w/ screwsFlex pointsPlastic bumpers

    Framing Info

    Frame sizes are measured from the inside. Moulding width is extrado not add this to your dimensions. See moulding pages for individual widths.

    Frame Dimensions

    Wood, synthetic, and regular metal frames come with assembly instructions. Assembling a frame is quick and simple. Tools needed include: a hammer for sawtooth hangers; a Phillips screwdriver for hanging wire or metal frame plates; an awl or sharp, pointed tool for d-rings (hanging wire); and wire cutters or pliers to prune extra wire. Further instructions can be found online (www.matshop.com or www.matshop.ca) or with your frames.

    With the exception of regular (contract) metal frames, all frames ship assembled. All frames come with appropriate hardware (below), and wood and synthetic frames ship with flexible framing points pre-inserted. These flex points are very durable and can be bent many times without issue. Unless requested, associated backings and mats that you may have ordered will not be inserted into frames.

    The following hardware is included with each frame:

    Regular Metal Frames

    Snap clipsBack platesTop platesCorner clipsPastic bumpers

    Backloader Frames

    V-clipsCorner springs

    11x14 & Below:Sawtooth hangerFlex pointsPlastic bumpers Hardware for Regular Metal

    10

    8

    10

    8

    Measure the exact outer dimensions of your mat. This is your frame size.

    Frames are automati-cally cut with sufficient space to accomodate artwork.

    Frame Shipping

    Frame Assembly

    Frames are always measured from the inside and labeled accordingly.

  • MatShop Product Catalogue 23

    1-800-663-7501www.matshop.ca | www.matshop.com

    INFORMATIONHow to Order

    Ordering is easy. We offer a number of ways to place an order: via telephone, e-mail, or through our secure website.

    Choose your items. Browse the catalogue and jot down all products (and numbers if available) that you wish to purchase (use the included order form for easy reference).

    Make necessary measurements. If needed, consult our matting and framing information pages and note all measurements.1

    2

    Ordering Steps

    Order! Place your order via the method of your choice. If you require assistance, our customer service representatives can give you extra guidance. Please have as much information as possible ready. A ruler or tape measure on hand is also highly recommended.

    Meet the minimum. As MatShop is a wholesale company, we have minimum order requirements. All orders under $50 (not including shipping) will have a $10 small order fee applied. This does not apply to samples. In addition, we require that at least 5 of each item is ordered.

    6

    5

    Ordering Methods

    Match appropriate materials. If you are ordering conservation mats, you will need to use conservation materials such as acid-free backing and tape.3Acrylic or glass? If you require glazing, please note that MatShop can only ship glass in sizes 11x14 or smaller due to its fragile nature. Acrylic can be shipped in any size. 4

    We accept Visa and MasterCard for orders placed through our website. In addition, for orders placed over the telephone, we accept American Express, checks, and money orders. Orders will not be shipped until receipt of payment. A $30 service charge will be levied on NSF checks.

    Payment Options

    Payment Costs & MethodsFreight charges are in addition to product purchased. We take great care in our packaging and handling to ensure your order arrives to you safely. For US orders, we ship FOB Blaine, WA. Your order will be shipped via UPS Ground Service unless otherwise specified. UPS Ground delivers to the West Coast in approximately 2 to 3 business days and orders to the East Coast will take approximately 6-7 days.

    For orders in Canada, we ship directly from our warehouse in Victoria, BC. We ship via Canpar, or Canada Post.

    Expedited and Express shipping is available at your request. Please contact our customer service department for more information concerning shipping options and requirements.

  • www.matshop.com | www.matshop.ca

    MatShop Product Catalogue24

    1-800-663-7501

    INFORMATION MatShop Policies

    The following policies have been established to ensure efficiency and consistency in our services. Please ensure that you carefully review MatShops terms and conditions before placing your order. If you have any questions or concerns regarding the terms and conditions set forth below, please contact our customer service department at 1-800-663-7501.

    Payment Credits

    In the event that payment credits result, credits will be maintained on your account for 12 months to be applied to a future purchase, refunds will not be issued.

    Minimum Order

    Our minimum order is $50. Orders for less than $50 will be charged a $10 small order fee. Additionally, as a wholesaler, we require that a minimum quantity of 5 identical mats or frames be ordered.

    Custom Order Authorization

    Custom orders must be approved by the customer before the order will be processed. A layout of the design, indicating dimensions and details of your order, will be faxed or emailed to you for review and approval. Once approved custom orders are non-refundable.

    Handling and Insurance

    MatShop personally ensures that your product will reach you in good condition and will replace damaged product at no charge. We take great care in our packaging to avoid damage in transport. We charge a $5.50 handling fee that helps us ensure that you receive your goods undamaged.

    Changes to your Order

    All additions, deletions, or changes must be made within 24 hours of placing your order.

    Return Policy

    * All products are custom cut to your specifications. There are no returns on custom products.* Returns are offered on incorrect or defective product only.* Returns will not be accepted without a Return Authorization number. (see important instructions below)* MatShop does not offer refunds.* For authorized returns, credits toward future purchases will be issued for returned products within 15 business days of receiving complete return information.*Credits will be maintained on your account for 12 months.*Customers returning product are responsible to ensure sufficient packaging so that the product does not arrive damaged.

    FOLLOW THE INSTRUCTIONS BELOW IF YOU RECEIVE INCORRECT OR DEFECTIVE MERCHANDISE.

    Once received, please carefully inspect your order. Notification of defective or incorrect merchandise must be made within 5 days of receiving your product and a request for an RMA Return Merchandise Authorization must be requested within that time. Returns of defective or incorrect product will be replaced within 30 days

    Pricing

    All prices are subject to change without notice.

    Terms & Conditions

  • MatShop Product Catalogue 25

    1-800-663-7501www.matshop.ca | www.matshop.com

    INFORMATIONAbout MatShop

    About MatShop We market mats, frames, and related products throughout the United States and Canada. Our focus is on:

    t The professional artist, photographer, and crafter looking for bulk and custom wholesale mats/frames.t Manufacturers requiring volume mat and frame products.t Retail outlets dealing in photographic or art products and related framing supplies. t Businesses, groups, or professionals who need custom matting and framing materials. t Museums and public institutions who use supplies and custom products for their exhibit, retail, and presentation

    requirements.

    MatShop has its head office in Victoria on Vancouver Island in the Province of British Columbia, Canada. It also maintains a shipping facility in Blaine, Washington. MatShop has been in business since 1995.

    Door A371201 C Street NWAuburn, WA98001

    (Shipping warehouse)

    Telephone: 1-800-663-7501Fax: 1-800-663-7563

    Hours of Operation: Mon-Fri, 7:30am to 4pm Pacific Standard Time

    Shop online 24 hours a day, 7 days a week.

    Contact Information

    6687 Mirah RoadVictoria, British ColumbiaCanadaV8M 1Z4

    US Canada

    [email protected]

    [email protected]

    Thank you for shopping with MatShop!

  • Notes

  • Copyright 2010 MatShop / Island Art PublishersNo part of this catalogue is to be reproduced withoutwritten permission from the publishers.

    MSC101606August 2010

    MatShop.com / MatShop.ca

    Try Our Sample Package

    Need a Sample?

    Our sample packs provide a comprehensive look at what MatShop has to offer. With each pack you will receive mat samples, frame chops, backings, and acrylic pieces. The package is shrinkwrapped and framed in a reusable 11 x 14 black frame.

    Contents subject to change.

    order today!1-800-663-7501