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PRODUCT MANAGEMENTFulfillment Catalog & Order Management Solution
Track & TraceResource and Service Management
Fulfillment Catalog & Order Management Solution
WhyOperators must continuously innovate to provide products and services to consumers and businesses. Qvantel’s integrated product and order management solution is key to ensure rapid time to market, reduced cost, and improved customer loyalty.
WhatThe solution provides telcos the ability model and manage product offers from both the commercial and technical perspectives. Operational engines then enforce these definitions to drive offer configuration, price, validation, and order management.
HowThe solution is based on proven technologies from TIBCO® software, with implementations at tier 1 operators worldwide. Qvantel offers this fully integrated into the total Qvantel managed services platform, enabling further value for any operator.
Product Management
Track & TraceWhyTrack & Trace enables simple and effective management of Order Fulfillment processing information
• Centralized store• Capability to display information
down to raw processing data• Support for manual interaction to
approve or reject an order• Well defined API for integration• Available as a stand alone
application
WhatTrack & Trace is a central part of order management and facilitates the management of the Order Fulfillment process.
HowTrack & Track as the main repository for all information related to the Order Fulfillment process: all progress information can be collected and viewed in one application or via integration with external systems using the well defined API provided.
Product Management
The order status view provides a quick glance into the current order pipeline
Product Management
Resource and Service ManagementWhyResource and Service Management provides a centralized repository for all resources and services used in the system.
• Centralized store• Locking and validity
management to avoid inconsistencies
• Bulk process support• Well-defined API for integration• Simple lifecycle configurations
WhatResource and Service Management is central to managing operator products and services as virtually everything that a customer uses is somehow associated with a service or resource. Qvantel Resource and Service Management facilitates the processes connected to managing these services and resources.
HowResources and services are managed in a central store using distributed services, giving the operator a single source for information.
Product Management
