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Work
Centre
Cumulative Load
SheetMetal
Electronics
Paint
Hydraulics
A B C D E
A B D
A B C D E
C E
4 21 35 44 55
12 16 42
5 12 24 26 32
12 26
Day
0 55
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Work Centre Capacity
Week Due
1 2 3 4 5 6
Labo
r
hou
rs
For Manual System
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Labo
r
hou
rs
Week Due
1 2
OpenOrders
Planned Orders
Computer-based System
3 4 5 6
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FCFS
Waiting job Processing Time Flow time DueDate
A 4 4 6
B 17 21 20
C 14 35 18
D 9 44 12
E 11 5512
Total Completion time=? Av Flow time=?
Average No of jobs in System= ?
Average job lateness =?
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SPTWaiting job Processing Time Flow time Due
Date
A 4 4 6
D 9 13 12
E 11 24 12
C 14 38 18
B 17 55 20
Total completion time=? Av Flow time=?Av no of jobs in the system each day=? Av job lateness=?
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Predecessor Job
Successor Job
A B C D E
A
B
C
D
E
0
0
0
0
0
29
0
35
15
18
20
14
0
10
16
18
19
37
0
40
24
15
26
10
0
Matrix of Set-up Costs (in dollars)
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Work CentreJob
A B C D E
1
2
4
5
17
7
14
12
9
2
11
6
Processing Times for jobs at two work centers
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A C
A
B
C
E
B
D
E D
WorkCentre: 1
WorkCentre :2
Time0 4 9 18 30 35 42 46 52 55 57
Job flow for sequencing five jobs in two centers in sequence A-C-B-E-D
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Case of Hi-Speed Machining Co.
Hi-Speed Machining Co. has receivedtwo job orders A and B, both of whichrequire processing at machines 1 and2 . First come first serve rule is used
to sequence the jobs: job A arrived inadvance of job B. The sequence ofroutings for the two jobs, both ofwhich are due in 8 hrs. is given . Eachmachine is available for 8 hrs every
day and no other jobs are currentlyscheduled for them . Develop forwardand backward schedules for theoperations
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Scheduling jobs
Route Sheet: Job A Route Sheet: job B
Seqence Machine P Time Seqence Machine P Time
1 1 2 1 1 2
2 2 3 2 2 3
3 1 1
Total 6 Total 5
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0
11
2
3
4
55
6
7
8
A1
B1
A2
B2
A3
M1 M2
A3
A1
B1
B2
A2
B2
M1 M2
Forward Schedule Backward Schedule
Case of Hi Speed Machines Co.
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Work Design
Method Study/Operational Analysis
ImproveOperations bymore effectiveutilization ofresources
Work Measurement
Improve Control by more
accurate planning,manning, estimating andevaluating performance
Motion Study
Analysis of the motions of anoperator following theprescribed Method
Time Study
Determine amount of Timeallowed for the completionof prescribed task
Developed by GilbrethDeveloped by Taylor
(used to evaluatealternate design/Methods)
( used to findthe fastestmotionsequence)
(Design of Total work Systemcompatible with functionrequirements)
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Work Study Work MeasurementMethod Study
Select the work to bestudied.
Record the present
Method
OperationProcess/ActivityCharts
FlowProcess
Charts
MotionCharts
FilmAnalysisCharts
Select the work to bemeasured
Record where necessary effective andineffective time under existing workconditions
1.Rule of Thumb
2. Historical data Approach
3. Direct time Study
4. Predetermined time Study
Method
5. Using Work Sampling
Standard Time for job
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Method Study- Techniques
Operations Charts-operation charts areused to analyze motion of the right and left hands-reaching , carrying grasping, lifting, positioning andreleasing . A time scale is placed in the middle of chartso as to know the time taken by each hand in performing
an associated motion. These charts are used to studyroutine, repetitive short cycle tasks producing low tomoderate volume products
Activity Charts-these charts segment tasksinto small physical actions ;each action human or
machine is timed . In this way the analyst can easilycompute the percentages of productive and idle time andconcentrate on methods of reducing idle time for workerand machine. These are appropriate for routine,repetitive tasks with worker machine interaction.
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Man- Machine Activity Chart
Picks deck from outputstacker /puts rubber band ondeck
Remove rubber
Pick hopper wt.Place deck inhopperReplace wt.Push start button
Opticalscanner readsdeck of cards
Man Machine
IdleTime
IdleTime
Idle
Time
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Flow Process Charts- theseanalyze intersection activities attempting toportray the flow throughout the overallproduction process. Analysts classify themovement of product through theconversion process into one standardcategories: operation transportationstorage inspection delay. Flow charts areused for visualizing the sequential stages ofthe conversion process. They also help toreveal unnecessary or duplicate effortswhose elimination can improve efficiency
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Film Analysis Charts: theseuse filming techniques to record
activity for analysis of the workmethod
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Motion Charts:- These are used foranalyzing and improving workarrangements , the use of human hand and
body or the use of tools to enhance humanefficiency and reduce fatigue. These arebased on law of motion economy- using thehuman body the way it works the best these are broad set of guidelines(given byProf Gilberth focusing on workarrangements , use of human hands andbody, and use of tools
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Motion Study- Laws
To arrange work so that a natural rhythmcan become automatic
Symmetry of body should be considered,
motions of arms should be simultaneous ,completing motions at the same time;shold be opposite and symmetrical
Full capability of human must be emploed;
hands should not be idle ; distribute workto other parts of the body; safe designlimits of the body should be obseved
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Arms and hands as weights are subject tophysical laws and energy should beconserved; movements should not workagainst the body but for the body; smooth
continuous arc of ballistics most efficient;movements should be minimized tasksshould be turned over to machines
Tasks should be simplified-unnecessaryactions, delays and idle time should be
eliminated ; individual motions should beminimized; degree of required precisionand control should be minimized
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Work Measurement
What is an average worker?
What dimension of performanceshould be measured and in whatunits?
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Average Worker?
People differ in their work pace, thatis why to determine a labour std. weneed average worker.
A sample of workers are observedand performance measured. Largesample lead to additional sampling
costs but more accurate averageperformance
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The standard be the performance ofthe average worker or should the std.be set so that every one can beexpected to achieve it?
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example
No. Performance frequency cumulative Freq. Compl. Cum.Units/hr freq.
5 10-14 .05 .05 .95
20 15-19 .20 .25 .75
45 20-24 .45 .70 .30
25 25-29 .25 .95 .05
5 30-34 .05 1.0 0.0
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Performance Dimensions
Sometimes mgt. considers quantity ofinput as primary dimension ofperformance to be measured egpieces sawed per hr/ customer servedper hr. Those related to quality ofinput are secondary e.g. allowable
defective units
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Contd..
Dimesion must be specified beforethe std is set
Std. and subsequent actualperformance must be measurable
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Work MeasurementTechniques
Informal Methods
Historical Data Approach
Time Study approachPredetermined time study approach
Work sampling
Combination approaches
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Informal Methods
Especially in the service sector labourstd are not set. In the light of poorlydefined std. workers are sometimes
criticized for poor performance
Since std are not set, employees settheir own std. by default
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Historical Data Approach
It is based on the assumption thatpast performance is normalperformance. In the absence of other
formal application of techniques Mnymanagers use past performance astheier main guide for setting
standards
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Direct Time Study
Most widely used technique forestablishing work standards inmanufacturing . The steps are:-
1. Select the job to be timed. Workerdoing the job should be should be
repersentative of all workers doingthe job.
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2. select a job cycle. Determine theelements and tasks that constitute acomplete cycle. Decide how many
cycles you need to time with astopwatch
3. Time the job for all cycles and ratethe worker. Assign the worker a
rating as a percentage of normal oraverage worker
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4. compute normal time based onaverage cycle time and worker rating
5. Determine fraction of timeavailablemaking allowances forpersonal needs, delays and fatigue.
6. set std time based on normal time
and the allowances(step 4 and 5)
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Av cycle time = sum of cycle timesrecorded/ No. of cycles observed
Normal Time-Av cycle time* Worker rating
Allowance fraction=fraction of time forpersonal needs/fatigue/ unavoidable delays
Av fraction of time=1-allowance fraction
Std Time=Normal Time/Av fraction of time
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Predetermined Time Study
A technique that involves observing orthinking through a job , recording jobelements, recording pre- establishedmotion units, and calculating a performance
standard
Steps involved are:-
1. Observe the job or think it through undertypical conditions: machines, materials,worker
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2. itemise job elements; thoroughlydocument all motions performed by worker
3. From a table of predetermined time std.
record std time for each motion unit.(therblings)
4. find sum of sid for all motions
5. estimate allowancws for personal time,
delay and fatigue add to sum of std. Thistotal sum is PDTS for the job
Advantage is that times are not skewed
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Example of PDTS Technique
Right Hand TMU Left Hand14.2 Reach to cards3.5 Grasp a card
10.6 Apply pressure to separate
3.5 Turn Card13.4 Move to focus eyes
Transfer card from other hand 5.6
Total 50.8
*6
------
304.8-------
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Work Sampling
It involves defining the state ofworking, observing the jobovertime, and computing the portion
of time the worker is working
Steps are:--
1. Decide what activities are defined asworking/ non working
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2. Observe worker at specific intervals,recording whether a person is working ornot.
3. Calculate proportion of time P a worker isworking
P= No of observations during which workoccurred/Total no. of observations
This calculation can be used as a performancestd.
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example
Day No of Obs. No of Obs. working
Mon 16 8
Tue 15 8
Wed 20 12Thur 16 10
Fri 16 10
83 48
P = 48/83= .578
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Normal Time=(Total observationtime*% of time worker was observedworking* worker rating)/No of units
produced
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Combination Techniques
In Many techniques can be used in
combination for better std.