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    Work

    Centre

    Cumulative Load

    SheetMetal

    Electronics

    Paint

    Hydraulics

    A B C D E

    A B D

    A B C D E

    C E

    4 21 35 44 55

    12 16 42

    5 12 24 26 32

    12 26

    Day

    0 55

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    Work Centre Capacity

    Week Due

    1 2 3 4 5 6

    Labo

    r

    hou

    rs

    For Manual System

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    Labo

    r

    hou

    rs

    Week Due

    1 2

    OpenOrders

    Planned Orders

    Computer-based System

    3 4 5 6

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    FCFS

    Waiting job Processing Time Flow time DueDate

    A 4 4 6

    B 17 21 20

    C 14 35 18

    D 9 44 12

    E 11 5512

    Total Completion time=? Av Flow time=?

    Average No of jobs in System= ?

    Average job lateness =?

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    SPTWaiting job Processing Time Flow time Due

    Date

    A 4 4 6

    D 9 13 12

    E 11 24 12

    C 14 38 18

    B 17 55 20

    Total completion time=? Av Flow time=?Av no of jobs in the system each day=? Av job lateness=?

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    Predecessor Job

    Successor Job

    A B C D E

    A

    B

    C

    D

    E

    0

    0

    0

    0

    0

    29

    0

    35

    15

    18

    20

    14

    0

    10

    16

    18

    19

    37

    0

    40

    24

    15

    26

    10

    0

    Matrix of Set-up Costs (in dollars)

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    Work CentreJob

    A B C D E

    1

    2

    4

    5

    17

    7

    14

    12

    9

    2

    11

    6

    Processing Times for jobs at two work centers

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    A C

    A

    B

    C

    E

    B

    D

    E D

    WorkCentre: 1

    WorkCentre :2

    Time0 4 9 18 30 35 42 46 52 55 57

    Job flow for sequencing five jobs in two centers in sequence A-C-B-E-D

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    Case of Hi-Speed Machining Co.

    Hi-Speed Machining Co. has receivedtwo job orders A and B, both of whichrequire processing at machines 1 and2 . First come first serve rule is used

    to sequence the jobs: job A arrived inadvance of job B. The sequence ofroutings for the two jobs, both ofwhich are due in 8 hrs. is given . Eachmachine is available for 8 hrs every

    day and no other jobs are currentlyscheduled for them . Develop forwardand backward schedules for theoperations

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    Scheduling jobs

    Route Sheet: Job A Route Sheet: job B

    Seqence Machine P Time Seqence Machine P Time

    1 1 2 1 1 2

    2 2 3 2 2 3

    3 1 1

    Total 6 Total 5

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    0

    11

    2

    3

    4

    55

    6

    7

    8

    A1

    B1

    A2

    B2

    A3

    M1 M2

    A3

    A1

    B1

    B2

    A2

    B2

    M1 M2

    Forward Schedule Backward Schedule

    Case of Hi Speed Machines Co.

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    Work Design

    Method Study/Operational Analysis

    ImproveOperations bymore effectiveutilization ofresources

    Work Measurement

    Improve Control by more

    accurate planning,manning, estimating andevaluating performance

    Motion Study

    Analysis of the motions of anoperator following theprescribed Method

    Time Study

    Determine amount of Timeallowed for the completionof prescribed task

    Developed by GilbrethDeveloped by Taylor

    (used to evaluatealternate design/Methods)

    ( used to findthe fastestmotionsequence)

    (Design of Total work Systemcompatible with functionrequirements)

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    Work Study Work MeasurementMethod Study

    Select the work to bestudied.

    Record the present

    Method

    OperationProcess/ActivityCharts

    FlowProcess

    Charts

    MotionCharts

    FilmAnalysisCharts

    Select the work to bemeasured

    Record where necessary effective andineffective time under existing workconditions

    1.Rule of Thumb

    2. Historical data Approach

    3. Direct time Study

    4. Predetermined time Study

    Method

    5. Using Work Sampling

    Standard Time for job

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    Method Study- Techniques

    Operations Charts-operation charts areused to analyze motion of the right and left hands-reaching , carrying grasping, lifting, positioning andreleasing . A time scale is placed in the middle of chartso as to know the time taken by each hand in performing

    an associated motion. These charts are used to studyroutine, repetitive short cycle tasks producing low tomoderate volume products

    Activity Charts-these charts segment tasksinto small physical actions ;each action human or

    machine is timed . In this way the analyst can easilycompute the percentages of productive and idle time andconcentrate on methods of reducing idle time for workerand machine. These are appropriate for routine,repetitive tasks with worker machine interaction.

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    Man- Machine Activity Chart

    Picks deck from outputstacker /puts rubber band ondeck

    Remove rubber

    Pick hopper wt.Place deck inhopperReplace wt.Push start button

    Opticalscanner readsdeck of cards

    Man Machine

    IdleTime

    IdleTime

    Idle

    Time

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    Flow Process Charts- theseanalyze intersection activities attempting toportray the flow throughout the overallproduction process. Analysts classify themovement of product through theconversion process into one standardcategories: operation transportationstorage inspection delay. Flow charts areused for visualizing the sequential stages ofthe conversion process. They also help toreveal unnecessary or duplicate effortswhose elimination can improve efficiency

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    Film Analysis Charts: theseuse filming techniques to record

    activity for analysis of the workmethod

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    Motion Charts:- These are used foranalyzing and improving workarrangements , the use of human hand and

    body or the use of tools to enhance humanefficiency and reduce fatigue. These arebased on law of motion economy- using thehuman body the way it works the best these are broad set of guidelines(given byProf Gilberth focusing on workarrangements , use of human hands andbody, and use of tools

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    Motion Study- Laws

    To arrange work so that a natural rhythmcan become automatic

    Symmetry of body should be considered,

    motions of arms should be simultaneous ,completing motions at the same time;shold be opposite and symmetrical

    Full capability of human must be emploed;

    hands should not be idle ; distribute workto other parts of the body; safe designlimits of the body should be obseved

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    Arms and hands as weights are subject tophysical laws and energy should beconserved; movements should not workagainst the body but for the body; smooth

    continuous arc of ballistics most efficient;movements should be minimized tasksshould be turned over to machines

    Tasks should be simplified-unnecessaryactions, delays and idle time should be

    eliminated ; individual motions should beminimized; degree of required precisionand control should be minimized

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    Work Measurement

    What is an average worker?

    What dimension of performanceshould be measured and in whatunits?

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    Average Worker?

    People differ in their work pace, thatis why to determine a labour std. weneed average worker.

    A sample of workers are observedand performance measured. Largesample lead to additional sampling

    costs but more accurate averageperformance

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    The standard be the performance ofthe average worker or should the std.be set so that every one can beexpected to achieve it?

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    example

    No. Performance frequency cumulative Freq. Compl. Cum.Units/hr freq.

    5 10-14 .05 .05 .95

    20 15-19 .20 .25 .75

    45 20-24 .45 .70 .30

    25 25-29 .25 .95 .05

    5 30-34 .05 1.0 0.0

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    Performance Dimensions

    Sometimes mgt. considers quantity ofinput as primary dimension ofperformance to be measured egpieces sawed per hr/ customer servedper hr. Those related to quality ofinput are secondary e.g. allowable

    defective units

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    Contd..

    Dimesion must be specified beforethe std is set

    Std. and subsequent actualperformance must be measurable

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    Work MeasurementTechniques

    Informal Methods

    Historical Data Approach

    Time Study approachPredetermined time study approach

    Work sampling

    Combination approaches

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    Informal Methods

    Especially in the service sector labourstd are not set. In the light of poorlydefined std. workers are sometimes

    criticized for poor performance

    Since std are not set, employees settheir own std. by default

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    Historical Data Approach

    It is based on the assumption thatpast performance is normalperformance. In the absence of other

    formal application of techniques Mnymanagers use past performance astheier main guide for setting

    standards

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    Direct Time Study

    Most widely used technique forestablishing work standards inmanufacturing . The steps are:-

    1. Select the job to be timed. Workerdoing the job should be should be

    repersentative of all workers doingthe job.

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    2. select a job cycle. Determine theelements and tasks that constitute acomplete cycle. Decide how many

    cycles you need to time with astopwatch

    3. Time the job for all cycles and ratethe worker. Assign the worker a

    rating as a percentage of normal oraverage worker

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    4. compute normal time based onaverage cycle time and worker rating

    5. Determine fraction of timeavailablemaking allowances forpersonal needs, delays and fatigue.

    6. set std time based on normal time

    and the allowances(step 4 and 5)

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    Av cycle time = sum of cycle timesrecorded/ No. of cycles observed

    Normal Time-Av cycle time* Worker rating

    Allowance fraction=fraction of time forpersonal needs/fatigue/ unavoidable delays

    Av fraction of time=1-allowance fraction

    Std Time=Normal Time/Av fraction of time

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    Predetermined Time Study

    A technique that involves observing orthinking through a job , recording jobelements, recording pre- establishedmotion units, and calculating a performance

    standard

    Steps involved are:-

    1. Observe the job or think it through undertypical conditions: machines, materials,worker

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    2. itemise job elements; thoroughlydocument all motions performed by worker

    3. From a table of predetermined time std.

    record std time for each motion unit.(therblings)

    4. find sum of sid for all motions

    5. estimate allowancws for personal time,

    delay and fatigue add to sum of std. Thistotal sum is PDTS for the job

    Advantage is that times are not skewed

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    Example of PDTS Technique

    Right Hand TMU Left Hand14.2 Reach to cards3.5 Grasp a card

    10.6 Apply pressure to separate

    3.5 Turn Card13.4 Move to focus eyes

    Transfer card from other hand 5.6

    Total 50.8

    *6

    ------

    304.8-------

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    Work Sampling

    It involves defining the state ofworking, observing the jobovertime, and computing the portion

    of time the worker is working

    Steps are:--

    1. Decide what activities are defined asworking/ non working

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    2. Observe worker at specific intervals,recording whether a person is working ornot.

    3. Calculate proportion of time P a worker isworking

    P= No of observations during which workoccurred/Total no. of observations

    This calculation can be used as a performancestd.

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    example

    Day No of Obs. No of Obs. working

    Mon 16 8

    Tue 15 8

    Wed 20 12Thur 16 10

    Fri 16 10

    83 48

    P = 48/83= .578

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    Normal Time=(Total observationtime*% of time worker was observedworking* worker rating)/No of units

    produced

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    Combination Techniques

    In Many techniques can be used in

    combination for better std.