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8/10/2019 Productivity and Quality Management.ppt
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Productivity expresses the relationship betweenthe outputs from a system and the inputswhich go in its creation.
Productivity= OutputInput
Efficiency=Actual OutputStd Output
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Productivity means thebalance between all factorsof production that will give
the greater output for thesmallest effort.
- Peter Drucker
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Better utilization of resourcesHigher employee remuneration
Enhanced goodwill
Set standards for smaller firms
Cost reduction
Higher Profitability
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Financial stability
Export Promotion
Revenue to Government
Better returns to shareholdersHigher credit rating
Face competition
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Employees
EDUCATION
C
A
P
A
C
I
T
Y
Level of technology
Co-ordination
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WORK ENVIRONMENT
PLANNING
UNITY OF COMMAND
SPAN OF CONTROL
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labour, land, capital
Single Factor
Human and Technical factors
Total Factor
Sales Revenue Material Costs
Added Value
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Labour Productivity Outputno. of man hours
20,000/50*100
Capital Productivity Value of OutputCapital 20,000/700000
Land Productivity Total OutputArea of land
2000/5000
MachineProductivity
Total OutputMachine hrs
2000/400
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PERT & CPM
Quality Circles
Value Engineering
Operations Research
Work Simplification
Ergonomics
Job enrichment
Job Enlargement
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IMPROVE PRODUCTIVITY TO REDUCE
COSTHuman base Technological Base
Labour participation Material handling
Effective communication Layout of machines
Mutual trust and cooperation Inspection
Positive /constructive approachto trade unions
Planning of production
Rationalization Cheaper better substitutes
Incentive schemes Standardization of work
Welfare faculties
Training facilities
Provisions of inputs
Maintenance
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Conduct seminarsPeriodic survey-productivity survey
Literature-monthly and quarterly journalsLibrary-at New Delhi-information in electronic and paper
formatProductivity consciousness-9 regional directorate
Guidance to industrial units-efficient utilization of fuel andheat
Supports Asian Productivity OrganizationForeign Delegates-experts to give lectures on improvement
Send Delegates Abroad-sponsored by NPCProductivity councils-at industrial levelsProductivity committee-at plant level
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Problems
So
lutions
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Problems
Solutions
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QUALITY CIRCLES (Q.C.)
Operational mechanism of Q.C. is for quality improvement & isbased on Cause & Effect analysis
It was 1stpresented by Prof. Keoru Ishikawa of University of Tokyoin 1950.
The diagram given by him is called Cause & Effect Diagram (C & E)or Fish Bone Diagram (F.B)
C & E Diagram is a picture of lines & symbols designed to representa relationship between the net result and the causes responsible forinferior quality
The deficiencies can be in either of 4Ms Men, Material, Machineor Method
The Q.C. members have to study them properly for suitableremedial measures
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QUALITY CIRCLES (Q.C.)
Provides a new role of advisor to management & also permitsworkers & traditional trade unions to bring about changes in theleadership style
The concept of Q.C. is being experimented in various servicesectors & Professional bodies
Q.C. movement was started by BHEL, Hyderabad & also the 1stQ.C.was established in the year 1980 at BHEL only in India
1stgovernment department to introduce was CPWD
At present, there 200 enterprises & more than 105 industrial unitsSome obstacles faced in implementation are:
conservative attitude of management
Lack of internal communication facilities, etc.
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ISO-9000
What is it?
How many countries have adopted it?
Why it is preferred?
What it consists of?
What is the registration procedure?
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ISO-14000
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ISO-14000
What are the main areas which ISO 14000 looks
into?
Organizational Evaluation:
Environmental Management System Standard
Environmental Auditing Standards
Environmental Performance Evaluation Standards
Product Evaluation:
Environmental Labeling Standards
Life Cycle Assessment
Environmental Aspects in Product Standards
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PRESENTED BY:
Ranjita Chatterjee 06
Tanvi karvat 22
Nirali Parekh 30
Mayuri Punamiya 36
Nisha Seth 44