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    ASIA PACIFIC INSTITUTE OF INFORMATION

    TECHNOLOGY

    INCOURSE ASSIGNMENT

    PROFESSIONAL AND ENTERPRISE DEVELOPMENT

    GROUP ASSIGNMENT

    Prepared By

    A.N.Ahamed Nishadh (CB004081)

    Shohan C. Dassanayake (CB004060)

    D.M.D.Hirosh Tharaka (CB004149)

    K.Promod Madushan (CB004138)

    Module Code & Title

    CE00315-2-PED

    Cohort

    HF11B1SE

    Date of Submission

    10th September 2012

    Instructor

    Ms. Zackiya Ashraf

    Submitted in partial fulfillment for the degree of

    Bachelor of Science (Hons) in Computing

    http://apiit.edu.my/
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    ACKNOWLEDGEMENTS

    Firstly we would like to thank our lecturerMs. Zackiya Ashraffor all the help and

    guidance given while doing this assignment.

    Also there are many individuals who have helped us in numerous ways directly

    and indirectly so that we were able to complete this assignment.

    And last but not least our friends, parents and the well-wishers without whose

    moral support and encouragement, we would not have been able to do a good job.

    Finally, if there are any shortcomings in this project, then we request to excuse us

    for all those and accept this documentation.

    Ahamed Nishadh

    Shohan Dassanayake

    Hirosh Tharaka

    Promod Madushan

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    ii

    PART IMARKING SCHEME

    CriteriaMarks

    Allocated

    Marks

    Awarded

    3 job descriptions 15

    3 person specifications 15

    Documented recruitment strategy 15

    Group presentation 10

    Recruitment schedule 5

    1 job advertisement 10

    Strategy for advertising 10

    Interview strategy 20

    TOTAL MARKS 100

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    iii

    TABLE OF CONTENTS

    1.0INTRODUCTION ............................................................................................... 1

    2.0JOB DESCRIPTIONS ......................................................................................... 2

    2.1PROJECT MANAGER .............................................................................. 2

    2.2BUSINESS ANALYST .............................................................................. 4

    2.3DATABASE ADMINISTRATOR ............................................................. 5

    3.0PERSON SPECIFICATIONS ............................................................................. 7

    3.1PROJECT MANAGER .............................................................................. 7

    3.2BUSINESS ANALYST .............................................................................. 9

    3.3DATABASE ADMINISTRATOR ........................................................... 11

    4.0RECRUITMENT STRATEGY ......................................................................... 12

    4.1PROJECT MANAGER ............................................................................ 12

    4.1.1LONG TERM APPROACH .............................................................. 12

    4.1.2SHORT TERM APPROACH ............................................................ 12

    4.1.3SOURCES OF REQUIREMENT ...................................................... 13

    4.2BUSINESS ANALYST ............................................................................ 15

    4.2.1INTERNAL RECRUITMENT .......................................................... 15

    4.2.2EXTERNAL RECRUITMENT ......................................................... 15

    4.2.3PHASES OF RECRUITMENT ......................................................... 15

    4.3DATABASE ADMINISTRATOR ........................................................... 17

    4.3.1ATTRACTION PHASE .................................................................... 17

    4.3.2SELECTION PHASE ........................................................................ 17

    4.3.3APPOINTMENT PHASE .................................................................. 18

    5.0RECRUITMENT SCHEDULE ......................................................................... 19

    6.0JOB ADVERTISEMENT ................................................................................. 20

    7.0ADVERTISING STRATEGIES ....................................................................... 21

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    7.1NEWS PAPER ADVERTISEMENT ....................................................... 21

    7.2WEBSITES ............................................................................................... 22

    7.3PERSONAL CONTACTS ........................................................................ 22

    7.4REFERRALS BY COLLEAGUES AND EMPLOYEES ........................ 22

    8.0INTERVIEW APPROACH / STRATEGY ...................................................... 23

    8.1PROJECT MANAGER ............................................................................ 23

    8.2BUSINESS ANALYST ............................................................................ 25

    8.2.1INTERVIEW CRITERIA / ASSESSMENT SHEET ........................ 25

    8.3DATABASE ADMINISTRATOR ........................................................... 26

    9.0CONCLUSION ................................................................................................. 28

    APPENDIXI | Bibliography .................................................................................. 29

    APPENDIXII | Presentation Slides ........................................................................ 30

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    1

    1.0INTRODUCTION

    ITCOM Inc. is a multinational company with a branch in Sri Lanka. The

    Information Resources Management (IRM) of the Technical Services handles the

    companys daily IT operations as well as manages new IT projects to improve the

    companys business process.

    Due to further expansion plans, ITCOM is currently looking for Project Manager,

    Business Analyst and Database Administrator. HR budget allocated for the

    salaries of this new recruitment is approximately Rs. 200,000 per month for all

    three posts.

    Our task was to take a closer look at how ITCOM operates, look at the functions

    performed by the departments, and analyze their human resource requirements to

    come up with an effective recruitment strategy.

    It is our belief that we have thoroughly applied what we have learned in class in

    this report.

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    2.0JOB DESCRIPTIONS

    2.1PROJECT MANAGER

    Job Title: Project Manager Date: 2012/09/10

    Job Description:

    Overview:

    Project Managers should be responsible for overall direction of the projects, project

    coordination, project implementation, project execution and project control and

    completion. Also they have to ensure that they are consistency with companystrategy, commitments and goals.

    Job code: 0001 Job Category Information

    Technology

    Job Location: Colombo, Sri Lanka Department: Corporate

    Planning and

    Strategy

    Department

    Job Role: Software

    Engineering

    Reports to: Project staff

    Line Managers

    Top management

    Employment

    Status:

    Full-time Manages

    Others:

    Yes

    Monthly Salary

    Range:

    LKR 50,000 - LKR

    70,000

    Number of

    Vacancies:

    [1]

    Qualifications:

    University degree or college diploma in IT field or relevant field. Minimum 5-10 years work experience in project management is required

    and experience in telecommunication would be added advantage.

    Sound knowledge of Java programming, visual studio, c++, c#, php, asp.net,html, sql, mysql and knowledge of sharepoint would be added advantage.

    Experience in marketing management would be added advantage.

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    Age below 40 years. Good command of the English and Sinhala Language is must and Multi

    Language knowledge would be added advantage.

    Good leadership skills and ability to work under pressure. Good communication skills with both technical and non-technical audience. Ability to work in a multicultural environment. Sound problem solving skills and patience.

    Responsibilities and duties:

    Project planning and project implementation. Have to identify the project scope and project deliverable. Be accountable for project results along with project staff. Have to identify the resources needed and assign individual responsibilities. Clearly communicate expectation with project staff and stakeholders. Be responsible for project budget and quality assurance of the project. Have to minimize the risk of projects and report regularly on progress to the top

    management.

    Should be able to support and directions to project teams. Be able to resolve any issues and problems throughout project life cycle. Should be able to manage the project scope effectively if any change happens to

    scope of the projects should document properly.

    Other:

    The job does not require any travelling and the location of the job is located inthe head office which is in Colombo.

    The duration of work would be 8 hours of regular work.But the job holdermight have to work more hours depending on the progress on the software

    development.

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    2.2BUSINESS ANALYST

    Title: Business Analyst

    Reports To: Project Manager

    Based In: Colombo, Sri Lanka

    Job Description:

    The selected candidate will be required to work with the wide range of clients of

    ITCOM Inc in the Telecommunication, Enterprise Sales and e-Marketing fields

    and identify the business problems that exist within their organization and work

    with the Project Manager in order to rectify or solve the problem by developing

    innovative software through ITCOM Inc.

    Duties and Responsibilities:

    Working with product owners/customers to understand productbackground & requirements.

    Analyzing requirements and generating use cases, activity diagrams alongwith detailed functional specifications document or User Stories for

    assigned functionality.

    Working with User Experience team to develop and refine prototypes. Working with developers to ensure they understand all aspects of the

    requirements, including assisting with the logical data modeling.

    Working with the QA team to ensure corresponding test cases are createdand reviewed before development is completed.

    Remuneration:

    ITCOM Inc offers an attractive compensation package commensurate with

    experience as well as other added employee benefits.

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    2.3DATABASE ADMINISTRATOR

    Job Title: Database Administrator Date: [September 10,

    2012]

    Job Description:

    Overview:

    A database administrator is responsible for the performance of company integrity and

    security of a database. Additional role requirements are likely to include planning,

    development and troubleshooting.

    Job code: 0003 Job Category Information

    Technology

    Job Location: Sri Lanka Department: Technical

    Services

    Job Role: Network Engineering Reports to: Information

    Resources

    Manager

    Employment Status: Full-time Manages

    Others:

    Yes

    Monthly SalaryRange:

    Rs 50000Rs 70000 Number ofVacancies:

    [1]

    Qualifications:

    BSc (Hons) in Software Engineering Minimum 3 years of experience in Database programing. Technical knowledge in relevant languages and development tools such as SQL,

    MYSQL etc.

    Excellent communication skills and team work. Ability to make strong and quick decisions. Problem solving skills. Success in multitasking, thinking critically and meeting deadlines.

    Responsibilities and duties:

    Preforms quality control audits to ensure accuracy and completeness of data. Work with other IT staff to coordinate maintenance of the database with other

    databases.

    Monitors database activity and prepares monthly status reports. Responsible for maintaining, modifying, updating and providing quality

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    assurance and performance of the database.

    Identifies maintenance and enhancement issues relating to database design andadd new applications to the system.

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    3.0PERSON SPECIFICATIONS

    3.1PROJECT MANAGER

    Essential Desirable

    Qualification /

    Education / Training

    University degreeor college diploma

    in IT field or

    relevant field.

    Sound knowledgeof Java

    programming,visual studio, c++,

    c#, php, asp.net,

    html, sql, mysql

    and knowledge of

    sharepoint would

    be added

    advantage.

    A certificationfrom a

    management case

    study.

    Work Experience Minimum 5-10

    years workexperience in

    project

    management is

    required and

    experience in

    telecommunicatio

    n would be added

    advantage.

    More than 5 yearsof experience in

    project

    management.

    Communication

    VerbalCommunication

    WrittenCommunication

    Listening Sharing your

    opinion or analysis

    Presentation

    Skills

    Good command ofthe English and

    Sinhala Language

    is must and Multi

    Languageknowledge would

    Problem solvingand critical

    thinking skills

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    be added

    advantage.

    Positive thinking Time management

    skills

    Working as a teammember

    High confidence Flexibility and

    adaptability for

    new situations and

    challenges.

    Handling pressurein stress full

    situations and

    coming up withquick solutions.

    Knowledge

    Updated with thenew languages and

    new platforms

    Advancedknowledge in

    mathematics and

    algorithmic.

    Sound knowledgeof Java

    programming,

    visual studio, c++,

    c#, php, asp.net,

    html, sql, mysql

    and knowledge of

    sharepoint would

    be added

    advantage.

    Experience indatabase handling.

    Knowledge aboutdifferent types ofoperating systems

    Experience in webprogramming like

    PHP, ASP.NET

    and web

    development.

    An idea aboutother fields such

    as accounting,

    auditing

    Managingemployees in a

    productive manner

    to accomplish the

    goal within a less

    time period.

    An idea about theongoing and past

    projects in the

    company.

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    3.2BUSINESS ANALYST

    Title: Business Analyst

    Reports To: Project Manager

    Based In: Colombo, Sri Lanka

    Qualifications & Experience:

    A Bachelors degree from a reputed higher education institute in the fieldof computing and/or related engineering field. A masters degree in

    management or engineering field would be an added advantage.

    Should have a minimum of 5-7 years work experience in the IT orTelecommunications industry.

    Business/product/requirements analysis experience of at least 2-3 years. Has demonstrable experience in delivering key artifacts in a timely

    manner and a good track record of customer satisfaction.

    Functional exposure / experience to telecommunication research anddevelopment domain would be an added advantage to the potential

    applicant.

    Software programming or QA experience would be a plus point.Skills:

    Excellent communication skills in a minimum of two languages includingEnglish (written & verbal).

    Excellent analytical skills and creativity in proposing multipleoptions/solutions to a requirement, and select the best based on various

    priorities like time for development, usability, maintainability etc.

    Ability to output the requirements of the client in any possible way(verbal, documented, graphical) related to requirements definition and

    analysis, and exercise good judgment in line with the companys overall

    goals

    Ability to work with more than one project simultaneously. Excellent abilities in working with the latest versions of the Microsoft

    Office suite, UML Modeling Tools such as Visual Paradigm and other

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    business tool. Ability to work in development tools such as Visual Studio

    or other IDE would be an added advantage.

    Good understanding of software technologies and methodologies.

    Good understanding of object-oriented approaches to softwaredevelopment.

    Personal Traits and Competencies:

    Creates and maintains good working and professional environment. Positive Attitude & Proactive. Dependability & Accountability Good Interpersonal Relations Good Communication, comprehension, analytical and presentation skills Experience in working with customers to understand customer

    requirement and convert these into requirement specifications

    Experience in product or project management, including preparation ofrequirement specifications, UI designs, use case scenarios and testing

    methodologies.

    Understanding of product life cycle management and development lifecycle would be an added advantage.

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    3.3DATABASE ADMINISTRATOR

    Essential Desirable

    Qualifications Bachelor Degree insoftware engineering

    Any certification inComputing field

    MathematicsSkills Excellent

    communication skills

    Team work Ability to work under

    pressure

    Business experienceapplication experience

    Personality Ability to work underpressure

    Quick Decisionmaking

    Polite mannerKnowledge Languages such as

    C++,C# and Java and

    database languages

    such as SQL,

    MYSQL etc.

    Experience inworking with Visual

    studio

    Knowledge in usingseveral Operating

    systems

    Knowledge e indeveloping

    algorithms and source

    code to create

    applications.

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    4.0RECRUITMENT STRATEGY

    4.1PROJECT MANAGER

    Goal of having recruitment strategy is find most qualified person upon the

    employment. So for that interview board has responsibility to choose best person

    to the company. To do this, company use short term approach and long term

    approach to assessing and fulfilling best personal for their vacancy. For determine

    recruitment strategy, company following below terms when recruiting personal.

    4.1.1

    LONG TERM APPROACH

    Depends on the goal of the company assess the existing workforce including

    skills, diversity and potential for growth

    Determine the future availability of resources such as financing, technology,

    equipment and infrastructure.

    Assess personals that have experience/ knowledge and how they easily can be

    attracted.

    Find ways to build relationship with each applicant prior to vacancies occurring.

    4.1.2SHORT TERM APPROACH

    Analyze the current employee pool for diversity and existing experience and

    knowledge.

    Source the candidate and fill vacancy.

    Commence the recruitment process.

    Consider about the type of the position needed and if necessary conduct a job

    analysis.

    Hiring a new personal to company is an important process and most important

    thing is recruiting a right candidate for the particular job vacancy. The process

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    itself has significant legislative requirements and it should be well conducted and

    well documented to protect the employee and the employer confidentiality.

    When company going to recruit an employer, company need to follow through a

    procedure. So identifying that procedure will really help to find a better solution

    for the matter.

    Plan Make the decision to recruit

    Discuss option with recruiter

    Draft a job description for the role

    Promotion Consider about the advertise

    Prepare a promotional plan

    Prepare any recruitment documents

    Draft advertisement

    Place advertisement

    Conduct support promotions including

    on the web

    Select Establish Selection Committee

    Process applications

    Determine shortlist

    Complete Aptitude/Psychological testing

    Consider applicant presentations

    Interview

    Select best personal

    4.1.3

    SOURCES OF REQUIREMENT

    Every organization has the options for choosing the right candidate for the

    appropriate job. Mainly they have two options for recruitment process, which are

    internal sources and external sources.

    Internal sources means, if company already owns an appropriate candidate who

    has the expected experience and skills. Company can give them a promotion to

    fill expected position.

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    External sources will be all other sources which can hire personals.

    When company recruit employers, there are some procedure according to the

    situation. Itll depend on the sources.

    Type Recruitment Process Advantages Disadvantages

    Internal

    Source

    Promotions Cheaper andquicker.

    Candidates alreadyfamiliar with the

    situation.

    Business alreadyknows the strength

    and weaknesses of

    candidate.

    No new ideas can beintroduced from

    outside.

    Creates anothervacancy which needs

    to be filled.

    Limits the number ofpotential applicants.

    External

    Source

    PressAdvertisements

    Establish SelectionCommittee

    Processapplications

    Determine shortlist Complete

    Aptitude/Psycholog

    ical testing

    Consider applicantpresentations

    Interview

    Outside peoplebring new ideas.

    Business can findbest candidate for

    the job.

    People have a widerrange of

    experience.

    Longer process. More expensive

    process.

    Selection processmay not be effective

    enough to identify the

    best candidate for the

    position.

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    4.2BUSINESS ANALYST

    Recruitment for various vacancies in organizations are filled in two methods. One

    method is to do internal recruitment. The other is to do external recruitment.

    4.2.1INTERNAL RECRUITMENT

    Internal Recruitment is the process of acquiring employees for vacancies within

    the organization itself. According to Dessler & Varkkey (2011) hiring from

    within is the best source of recruitment. Internal recruitment consists of different

    types such as Promotions or Demotions, Inter Department Transfers and

    employees switching jobs.

    When a vacancy is available, the post is advertised on the company internal

    notification system and then eligible candidates can apply and go through the

    relevant phases of recruitment as detailed below.

    4.2.2EXTERNAL RECRUITMENT

    External Recruitment is the process of acquiring new employees into the firm

    through a rigorous process of screening and selection. After the relevant vacancies

    are advertised publicly on newspapers and on the internet (on the official website,

    popular job bank websites, official social media pages), the interested candidates

    would send in their application and continue with the relevant phases of

    recruitment as detailed below.

    4.2.3PHASES OF RECRUITMENT

    1. Advertising / Attraction Phase:In this phase, the jobs are advertised in the relevant medium publicly or

    privates (in the case of internal recruitment) and a time period is given for

    the candidates to make up their minds and to send in their applications

    with the relevant details such as the cover letter and the resume.

    Jobs can be advertised on newspapers and websites publicly. In Sri Lanka,

    it is advisable to advertise on the public newspapers or newspapers that

    have a wide circulation such as Sunday Observer or Sunday Time. With

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    regard to websites,www.topjobs.lkis one of the most popular online job

    banks where many popular firms advertise their vacancies.

    2. Selection / Screening PhaseApplications will be sent to the Human Resource manager or any other

    contact person specified in the advertisement. These applications will be

    then collected and after the deadline has passed, the HR Department will

    start the selection / screening process to shortlist the selected candidates.

    The selection committee will carry on this process using a preset criteria

    which they will use to assess the candidates in the shortlisting process.

    Since the job of Business Analyst in a Software Development firm

    requires some amount of technical knowledge, the shortlisted candidates

    will be called in for an aptitude test in which the candidate will be given a

    relevant aptitude test to verify their knowledge. Those who succeed in this

    aptitude test will be shortlisted and then sent for the next level of the

    selection process.

    The selected candidates will be then called in for their first interview. This

    interview will be done by a panel consisting of the Project Manager of the

    Project the recruitment is being done for, the department head (in this case

    the Information Resources Management Department), a member from the

    Human Resources Department. The candidates that are shortlisted will

    then be called in for a second interview where the same panel along with a

    director of the firm will also attend and the final selection will be made.

    In addition to all this, the HR Department will also conduct a background

    check on the candidates (if they are to external recruits) to verify their

    details and personal life (where appropriate).

    3. Final / Appointment PhaseWhen the suitable candidate is finalized, the candidate is then selected as a

    staff of the firm. The HR Department will then carry on the formal

    procedures such as signing the contracts and other codes and policies etc

    and the issuing of the accreditation cards etc.

    http://www.topjobs.lk/http://www.topjobs.lk/http://www.topjobs.lk/http://www.topjobs.lk/
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    4.3DATABASE ADMINISTRATOR

    Database administrator is a main position which holds major responsibilities in an

    organization. The company is looking for an employee with work experience in

    industry and who is qualified to work in a large scale database management. The

    recruitment strategy will have three phases where the candidates are attracted,

    selected and appointed.

    4.3.1ATTRACTION PHASE

    In the attraction phase the main objective is to publicized the company vacancy

    through different internal and external sources to attract the candidates for

    interview stage

    An advertisement on the Database administrator will be advertised on theemployment section of the Sunday newspapers (Observer, Sunday times)

    English. The advertisement will consist of the required job experience,

    qualifications and introduction to the job.

    Another Database administrator vacancy advertisement will be publishedonline in IT journals and IT websites such as www.topjobs.lk and theapplicant can find details about job requirement, qualifications and

    introduction.

    Another Database administrator vacancy advertisement will be publishedon the intranet of the company. The advertisement will consist of the

    required job experience, qualifications and introduction to the job.

    Final stage would be to select all the application which are sent via emailor post will be sent to the Selection Phase.

    4.3.2SELECTION PHASE

    In selection phase the main objective is to select the best applicants and call them

    for interview and evaluate the most successful applicant for the company.

    Application forms for the database administrator will be inspected andshortlisted to the most suitable applicants with requirements and

    qualification and they will be call for interview.

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    Applicants who have more work experience will be prioritized and will begiven the first opportunity to come for the interview.

    The first interviews are held by the IT department head and HumanResource Manager.

    After first interview the applicants will be shortlisted again and will beagain for the second interview.

    In the second interview the applicants will be tested with communicationsskills and presentation skills.

    After finalizing with second interview applicants will be again shortlistedand will select the best three out of it and call for third interview.

    In the third interview three applicants will be given scenario to solve andwill be tested and evaluated.

    After final evaluation most suitable applicant will be selected and she/hewill be informed soon.

    4.3.3APPOINTMENT PHASE

    The selected applicant will be informed with a specific date to come and work in

    the company. The applicant will be given a small orientation about the company.Finally the applicant will be given the employment contracts to agree with the

    rules and to sign the contract. After signing the contracts applicant will be issued

    the appointment letter where he/she will be recognized as a permanent employee

    of the company.

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    5.0RECRUITMENT SCHEDULE

    Week Task

    Week 1 Working with Human Resources and

    researching on each vacancy needed to

    take the approval to hire the new

    employees.

    Finalizing the salary ranges for these

    specific vacant posts

    Week 2 Working on the Job Description and

    personal specification for the 3

    vacancies

    Week 3 Advertising the Vacancy on paper

    media and e-media

    Week 4 Advertising the Vacancy on papermedia and e-media

    Week 5 Deadline for the applicants for the

    vacant posts

    Collecting job application

    Week 6 Shortlisting the applicants from the

    received Professional Resumes and

    updating them about the interviews and

    tests.

    Week 7 Test for the business analyst

    Interview for the Project Manager and

    DBA.Week 8 Interview for the selected applicants for

    the first test for PM and DBA

    First Interview for the BA

    Week 9 Simulating test of 3 days for QAs

    The second interview for the BA

    Week 10 Final Interviews for all shortlisted

    DBA, QA, BA from the series of tests

    and interviews

    Week 11 Selection of the finals candidates for

    the available vacancies.

    Working on the documentation work

    on the HR for the appointment of the

    jobs.

    Week 12 Appointing the candidates for the

    vacancies,

    Signing the employment contracts.

    Issuing the appointment letters.

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    6.0JOB ADVERTISEMENT

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    7.0ADVERTISING STRATEGIES

    Advertising a Vacancy is done to select the perfect person for the vacant position

    of a company. To get selected this perfect person the employer of the companymust make a proper boundary line of what are the qualification requirements that

    the organization is expecting from the employee who they are planning on taking

    in. After finalizing qualification requirement boundary line, the next step is to

    design the advertisement in an eye catching way for the applicants. Once the

    employer finished with the designing stage deciding on what media the

    advertisement is published is a responsibility of the employer. Followings are the

    methods that a company can publish their advertisements.

    o News Papers Advertisemento Websiteso Personal Contacts,o Referrals by Colleagues, employees

    (Saskatchewan Career and Employment Services, n.d.)

    7.1NEWS PAPER ADVERTISEMENT

    This is known as the most widely spreading and famous media of advertising out

    of all the media methods, and also the best among the paper media since most

    humans do tend to read papers. Newspapers do have a gigantic audience around

    everywhere in a country and even the poor people can access to a newspapers by

    at least walking into libraries if they cant afford to buy one. Since the newspaper

    media doesnt have a boundary for its audience, it deserve the largest audience

    where an advertisement can get publicized by newspaper then to the word of

    mouth. This media is a more effective since the media can clearly advertise all

    the relevant information from the responsibilities to the requirements. And also

    considering it form the point or organization, this media is known as one of the

    expensive media.

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    7.2WEBSITES

    This one of the method that have become famous with the growth of the

    technology. Since the applicants of an IT industry, are more fluent in Internet this

    method is more target on them. Though all the targeted audience doesnt have

    access to the internet. An advertisement can be published in web media in

    different ways like social media, job banks, and in other specific sites. This

    method helps an organization to spread an advertisement to the media with few

    seconds, and can be edited even afterwards.

    7.3

    PERSONAL CONTACTS

    Personal contact is when the employer personally know the applicant where the

    employer can recommend the known contact to the give post. Since this has no

    cost for the company it is an advantage for the company. Apart from that the

    employer knows all the information regarding the applicant who have

    recommended. The issue occurs on that point if the recommended person for

    specific position is not fluent and not capable for achieving their given tasks.

    7.4REFERRALS BY COLLEAGUES AND EMPLOYEES

    This is known as one of the easiest, cheapest method, since applicants get

    recommend the known ones who could full fill the company requirements and

    responsibilities, by a referral, a well knows contact of a employee or a colleague.

    Since this get people referred by the employees and colleagues, most the people

    who are getting referred are updates about the company. Also since it referred by

    an employee or a colleague, the applicants background will be knows well by

    them, and also the colleagues and employees are responsible for referring.

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    8.0INTERVIEW APPROACH / STRATEGY

    8.1PROJECT MANAGER

    Project manager is one of the key roles in an organization and the position

    required a high skills and attributes than other. Because project manager is the one

    who drives the business through the companys goal. The chosen project manager

    will be appointed for a project handling. So he/she must needs to spend

    considerable amount of time and effort leasing with the customer or end user.

    Some projects need a manager who is very technical or who knows a lot about the

    clients business area. So its very important to consider recruiting project

    manager to the company.

    Basically company conducts 3 interviews. Those are phone interview, behavioral

    interview and panel interview. After process through the above details the

    interview will be conducted. Out of the candidates participated for the first

    interview which is phone interview, the top 20% called for the second interview

    which is behavioral interview. In this interview company considers about

    candidates educational qualifications and experience. From that, selected

    candidate will be called for third interview which is panel interview. Panel

    interview will be the final interview which conducted by group of interview

    board.

    For the position of the project manager feel user friendly and great environment in

    the company. According to the project managers work, company expecting to

    provide attractive benefits in the future.

    Interview Strategy Sheet

    Position Information

    Position Project Manager Date 12th September 2012

    Department Corporate Planning and Strategy Department

    Applicant Information

    Name Vin Diesel

    Telephone +94776123456

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    Assessing Criteria Marks

    General

    1. Tell me about yourself?2.

    Was it hard for you to find the place?

    Notes

    Experience

    3. What are the reasons for your success in this profession?4. What kind of experience do you have for this job?5. What have you learnt from the jobs you have held?

    Notes:

    Company

    6. Why do you want to work here?7. How long would you stay with the company?

    Notes

    Educational

    8. What are your qualifications?9. What was the last book you read/ film you saw? How did it

    affected you?

    Notes

    Other

    10.How you organize and plan for major projects?11.Describe your management style?12.What is your greatest strength?

    Notes

    Total

    Ratings

    Poor = 1, Average = 2,Good =3, Very Good =4, 5=Excellent

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    8.2BUSINESS ANALYST

    The business analyst in a software development firm has some very major

    responsibilities since the business analyst is the main person who is in touch with

    the clients and is responsible for translating the requirements of the clients into

    technical specification for the developers to develop the relevant software.

    8.2.1INTERVIEW CRITERIA / ASSESSMENT SHEET

    Name of Candidate :

    # Criteria

    Excellen

    t(4)

    Good(3)

    Average

    (2)

    Poor(1)

    1 Appearance : Neatness & Proper Attire

    2 Comportment (manner, behavior, attitude)

    3 Punctuality

    4 Tone of Voice

    5 Confidence

    6 Ability to understand & answer questions

    7 Knowledge

    8 Problem solving abilities9 Communication skills

    10 Ability to work in a team

    11 Ability to handle pressure & multitask

    12 Adapt to situations, flexibility

    13 Creativity, ideas

    14 Handle difficult situations

    15 Command of Englishspoken

    Command of Written English

    MS Office SkillsYES NO

    Willing to work long hours?

    Development Tools Skills?

    TOTAL RATING

    Name of Interviewer :

    Signature :

    Date :

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    8.3DATABASE ADMINISTRATOR

    Interview Strategy Sheet

    Position InformationPosition Database Administrator Date 10th September 2012

    Department Technical Services

    Applicant Information

    Name Saman Silva

    Telephone +9477729729

    Assessing Criteria Marks

    General

    1. Did you manage to find our company?2. Tell me about yourself?3. Where do you see yourself in 5 years?

    Notes:

    Experience

    4. What are the reasons for your success in this profession?5. What kind of experience do you have for this job?6. What have you learnt from the jobs you have held?

    Notes:

    Company

    7. What do you expect form a job?8.

    Do you prefer individual work or as a group?

    9. What do you expect form a job?10.Where do you see yourself in 5 years?11.How long will you stay with us?12.What are your salary expectations?

    Notes:

    Educational

    13.What are your qualifications?

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    Notes:

    Other

    14.How you organize and plan for major projects?15.Describe your management style?16.What is your greatest weakness?

    Notes:

    Total

    Ratings

    Poor = 1, Average = 2,Good =3, Very Good =4, 5=Excellent

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    9.0CONCLUSION

    This assignment has made us understand how much prepared we were to step into

    the corporate world and how we should have prepared ourselves. Thanks to theassignment we are now confident that we are prepared enough and understand the

    dos and do nots of the industry which we are pretty sure will help us very much

    in our career and future.

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    APPENDIXI | Bibliography

    Dessler, G. & Varkkey, B., 2011.Human Resource Management. 12th Edition ed.

    s.l.:Dorling Kindersley (India) Pvt Ltd.

    Foot, M. & Hook, C., 2011.Introducing Human Resource Management. 6th ed.

    Essex: Pearson Education Limited.

    GRIFFITH UNIVERSITY , 2010.RECRUITMENT AND SELECTION

    PROCEDURES. [Online]

    Available at:http://www62.gu.edu.au/policylibrary.nsf/binders/1f8d7aa5464729d44a2572f100

    63d56e?opendocument

    [Accessed 9 September 2012].

    James, D. & Alex, K., 2005. The Recruiters Guide Book: A Comprehensive and

    Practical Guide to Corporate. s.l.:s.n.

    Madsen, S., 2011. What to look for when recruiting a good project manager.

    Saskatchewan Career and Employment Services, n.d. Module 2 : Recruitment. In:

    Managing Your Human Assets. s.l.:s.n.

    www.job-interview-site.com, n.d.Business Analyst: Interview Questions for

    Business Analyst Position. [Online]

    Available at: http://www.job-interview-site.com/business-analyst-interview-

    questions-for-business-analyst-position.html

    [Accessed 9 September 2012].

    www.noop.nl, 2009. 100 Interview Questions for Software Developers. [Online]

    Available at: http://www.noop.nl/2009/01/100-interview-questions-for-software-

    developers.html[Accessed 6th September 2012].

    Yate, M. J., 1986. Great Answers to Tough Interview Questions. s.l.:s.n.

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    APPENDIXII | Presentation Slides

    Recruitment Strategy| Shohan | Ahamed | Hirosh| Promod|

    Job Description - Project Manager

    Job Description Database Administrator

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    Job Description Business Analyst

    Personal Specification- PM

    Person Specification - DBA

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    Personal Specification - BA

    Recruitment Stratergy

    Advertising / Attra

    Selection / Screening PhasectionPhase

    Final / Appointment Phase

    Recruitment Schedule

    Week Task

    Week1 Workingwith HumanResources and researchingon eachvacancyneeded to takethe approvalto hirethenew

    employees.

    Finalizingthe salaryranges for thesespecific vacantposts

    Week2 Workingonthe Job Descriptionand personalspecificationfor the3vacancies

    Week3 AdvertisingtheVacancyon paper media and e-media

    Week4 AdvertisingtheVacancyon paper media and e-media

    Week5 Deadlinefor theapplicants for thevacantposts

    Collectingjob application

    Week6 Shortlistingthe applicants fromthereceived ProfessionalResumes and updatingthemaboutthe interviews and

    tests.

    Week7 Testfor the business analyst

    Interview for theProject Manager and DBA.

    Week8 Interview for theselected applicants for thefirsttest for PM and DBA

    FirstInterview for theBA

    Week9 Simulatingtest of3 days for QAs

    Thesecond interview for theBA

    Week10 FinalInterviews for allshortlisted DBA,QA,BA fromtheseries oftests and interviews

    Week11 Selectionof thefinals candidates for theavailablevacancies.

    Workingonthe documentationwork onthe HR for theappointmentof thejobs.

    Week12 Appointingthecandidates for thevacancies,

    Signingthe employmentcontracts.Issuingthe appointmentletters.

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    Advertising Strategies

    News Papers Advertisement

    Websites

    Personal Contacts,

    Referrals by Colleagues, employees

    Job Advertisement

    Interview Stratergies

    Nameof Candidate:

    # Criteria

    Excellent(4)

    Good(3)

    Average(2)

    Poor(1)

    1 Appearance : Neatness& ProperAttire

    2 Comportment (manner,behavior,attitude)

    3 Punctuality

    4 Tone of Voice

    5 Confidence

    6 Abilityto understand& answerquestions

    7 Knowledge

    8 Problem solvingabilities

    9 Communicationskills

    10 Abilityto work inateam

    11 Abilityto handlepressure & multitask

    12 Adapt to situations,flexibility

    13 Creativity,ideas

    14 Handledifficult situations

    15 Commandof Englishspoken

    Commandof Written English

    MS OfficeSkills

    YES NO

    Willingtoworklonghours?

    DevelopmentTools Skills?

    TOTAL RATING

    Nameof Interviewer:

    Signature:

    Date: