Professional CommunicationThis certificate program allows individuals to develop the confidence and clarity in communication to complement their professional skills and support their career growth.

Most of us spend nearly all of our working hours communicating with others. Whether we are instructing a staff member on how to complete a project, brainstorming ideas with colleagues, giving a formal sales presentation, writing an e-mail or business letter, or meeting customers’ needs, effective communication skills are essential to our professional success and satisfaction.

Through presentation, discussions, and exercises, you will explore the theory and practice of effective workplace communication.

Program rEQUIrEmENTs

The program consists of four required courses (42 hours) and 6 hours of electives (one day):

• Skillful ConverSationS (two days, 12 hours): Learn and apply critical professional communication skills that will help you develop relationships and work more effectively.

• Delivering Powerful PreSentationS (two days, 12 hours): Increase your confidence and decrease your anxiety. Develop presentation skills to increase your effectiveness and gain respect and attention from your boss, peers, and customers.

• leaDing effeCtive MeetingS (one day, 6 hours): Through presentation, discussion, and practice, learn the skills to help your meetings stand out for their effectiveness.

• ProfeSSional writing workShoP Two-Day Intensive (two days, 12 hours): Learn to present a professional image in written communication. Address common mistakes and reduce frustration and wasted time.

Check online for more information and to register: usm.maine.edu/pdp

Professional Development Programs

Certificate Program

Nancy Ansheles. M.Ed.

Nancy Ansheles has been owner of Catalyst & Co. in Portland for the past 21 years. She has built trusting relationships and facilitated creative learning programs that deliver results for more than 200 clients and thousands of employees. Nancy holds a Masters of Human Resource Education from Boston University, and a Certificate in Training Design and Delivery from Bryant College. She is also a qualified Myers Briggs Type Indicator instructor.

Elizabeth Dodge, M.F.A.

Elizabeth Dodge is a freelance writer, editor, and trainer in Portland. She has more than twenty years of experience in technical writing, marketing communications, public relations, and publishing. She has been teaching and tutoring for more than fifteen years, sharing her passion for writing with a coaching style that is sensitive to the personal nature of writing.

abromsoN CommUNITy EdUCaTIoN CENTErProfessional Development Programs are offered in the Abromson Community Education Center at 88 Bedford St. in Portland. You’ll have quick access from I295, free parking in the attached garage, a comfortable classroom, and coffee waiting for you in the morning!

ParTNEr WITh Usm Affiliate ProgramYour organization can receive a 20% discount for every employee for every course by becoming a program affiliate. Affiliates simply designate a buyer and establish a payment method with us. Registering employees becomes a one-step process, call 207-780-5965 for more information.

Customized TrainingMost of our programs can be customized for your organization and delivered on-site or at the Abromson Center. Training an entire team or staff creates a common knowledge base and sense of purpose.

mEET aT UsmUSM hosts hundreds of community events each year on our three campuses. Our spaces accommodate professional as well as social events—from corporate retreats and professional conferences to film festivals.

Contact USM Conferences Services to find the right space. They also provide professional event planning and registration services.

Call 207-780-5960, visit usm.maine.edu/conferences, or email usmconferences@maine.edu.

2017-103P

WorkshoPs aNd CErTIfICaTE Programs We offer more than 50 individual workshops as well as 11 certificate programs each semester. Find just what you need to advance your career or train your staff. Browse the full catalog at usm.maine.edu/pdp.

Certificate ProgramsAgile Leadership and Process ImprovementGrant Writing Human Resource ManagementIntercultural LeadershipLean Six Sigma Green BeltLean Six Sigma Black BeltManagerial LeadershipMediationProfessional CommunicationProject ManagementSupervision

rEgIsTraTIoN aNd dIsCoUNTsYou can register online with a credit card at usm.maine.edu/pdp. You will automatically receive a 20% discount when you register for three or more courses at one time.

If you are eligible for one of the following discounts, please call 207-780-5900 to register:

•USMstaff,faculty,students,andalumnae

•Employeesofnonprofitorganizations

•Many of our programs are also eligible for the following:

•VAEducationalBenefits (contact usm.veterans@maine.edu)

•WOIAfundsthroughMaineJobLinkCareerCenter (FMI go to mainecareercenter.gov)

Student RecordsWhen you register for a course, you will create a student record which you can access at any time for your course information and to print a record of what you have taken. You can also request an official transcript.

CEUs and Professional CertificationWe maintain records of attendance using a system of Continuing Education Units (CEUs) which is recognized by many professional organizations for recertification.

usmpdp@maine.edu | usm.maine.edu/pdp | 207-780-5900

USM Professional Development ProgramsProviding continuing education to help individuals advance their careers and

organizations develop and retain their employees.