PROFESSIONAL DIGITAL TWO-WAY RADIOS MOTOTRBOTM DP3441/DP3441e › public › MOTOTRBO DP3441e User Guid… · Capacity Plus Capacity Plus--Single Site Capacity Plus-Single Site is

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DP3441/DP3441eNON-DISPLAY PORTABLEUSER GUIDE

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PROFESSIONAL DIGITAL TWO-WAY RADIOS

Contents

Important Safety Information..........5

Software Version..............................6

Computer Software Copyrights......7

Handling Precautions......................8

Introduction......................................9Icon Information...............................................9Conventional Analog and Digital Modes........10IP Site Connect..............................................10Capacity Plus.................................................11

Capacity Plus--Single Site.................. 11Capacity Plus--Multi-Site.....................11

Basic Operations........................... 13Charging the Battery......................................13Attaching the Battery..................................... 13Removing the Battery.................................... 14Attaching the Antenna................................... 14Attaching the Carry Holster............................14Attaching the Universal Connector Cover

(Dust Cover)............................................. 15Cleaning the Universal Connector Cover

(Dust Cover)............................................. 15Removing the Universal Connector Cover

(Dust Cover)............................................. 16Attaching the Accessory Connector...............16Removing the Accessory Connector............. 17Powering Up the Radio..................................17

Turning Off the Radio..........................18Adjusting the Volume.....................................18

Radio Controls............................... 19

Capacity Max Operations..............20

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Capacity Max Operations...... 21Push-To-Talk (PTT) Button.................21Programmable Buttons....................... 21Assignable Radio Functions............... 21Assignable Settings or Utility

Functions....................................... 23Status Indicators................................. 23

LED Indicator........................... 23Tones....................................... 24

Registration.........................................25Zone and Channel Selections.............26

Selecting Zones....................... 26Selecting a Call Type............... 26Selecting a Site........................ 27Roam Request......................... 27Site Lock On/Off.......................27Site Restriction.........................27Site Trunking ...........................28

Calls....................................................28Group Calls.............................. 29Broadcast Call..........................30Private Call...............................31All Calls.................................... 34Phone Calls..............................35

Call Preemption........................36Voice Interrupt..........................36

Advanced Features.............................37Home Channel Reminder.........37Call Queue............................... 38Talkgroup Scan........................38Call Indicator Settings.............. 39Call Alert Operation..................39Emergency Operation.............. 40Multi-Site Controls....................46Stun..........................................46Lone Worker.............................47Password Lock Features..........47Bluetooth..................................49Over-the-Air Programming ......49Utilities......................................50

Other Systems................................52

Other Systems........................53Push-To-Talk (PTT) Button.................53Programmable Buttons....................... 53

Assignable Radio Functions.....53

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Assignable Settings or UtilityFunctions............................ 56

Status Indicators................................. 56LED Indicators..........................56Tones....................................... 57

Zone and Channel Selections.............58Selecting Zones....................... 58Selecting Channels.................. 58

Calls....................................................58Group Calls.............................. 59Private Calls .........................60All Calls.................................... 62Selective Calls ..................... 63Phone Calls ......................... 64Stopping Radio Calls ........... 65

Advanced Features.............................66Talkaround............................... 66Monitor Feature........................67Home Channel Reminder.........67Scan Lists.................................68Scan.........................................68Vote Scan ............................ 70Call Indicator Settings.............. 70Call Alert Operation..................71Emergency Operation.............. 71Man Down................................76

Privacy ................................. 77Multi-Site Controls....................78Lone Worker.............................79Password Lock Features..........79Bluetooth..................................80Auto-Range Transponder

System .............................82Over-the-Air Programming ...82Wi-Fi Operation........................82

Utilities................................................ 83Squelch Levels ..................... 83Power Levels............................84Voice Operating

Transmission.......................84Turning Acoustic Feedback

Suppressor On or Off ......85Turning Radio Tones/Alerts

On or Off............................. 85Checking Battery Strength....... 85Turning Voice

Announcement On or Off.... 86Turning Text-to-Speech On

or Off................................... 86Switching Audio Route

between Internal Radio

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Speaker and WiredAccessory........................... 86

Turning Trill EnhancementOn or Off............................. 87

Turning GPS/GNSS On orOff....................................... 87

Turning Flexible ReceiveList On or Off.......................87

Turning Intelligent Audio Onor Off................................... 87

Limited Warranty......................................89MOTOROLA COMMUNICATION

PRODUCTS............................................. 89I. WHAT THIS WARRANTY COVERS

AND FOR HOW LONG:........................... 89II. GENERAL PROVISIONS.......................... 90III. STATE LAW RIGHTS:..............................90IV. HOW TO GET WARRANTY SERVICE....90V. WHAT THIS WARRANTY DOES NOT

COVER.....................................................91VI. PATENT AND SOFTWARE

PROVISIONS........................................... 91VII. GOVERNING LAW..................................93

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Important Safety InformationRF Energy Exposure and Product Safety Guidefor Portable Two-Way Radios

ATTENTION!

This radio is restricted to Occupational use only.Before using the radio, read the RF Energy Exposureand Product Safety Guide for Portable Two-WayRadios which contains important operatinginstructions for safe usage and RF energy awarenessand control for Compliance with applicable standardsand Regulations.

For a list of Motorola-approved antennas, batteries,and other accessories, visit the following website:

http://www.motorolasolutions.com

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http://www.motorolasolutions.com

Software VersionAll the features described in the following sections aresupported by the software version R02.50.10 or later.

Check with your dealer or system administrator formore information.

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Computer Software CopyrightsThe Motorola products described in this manual mayinclude copyrighted Motorola computer programsstored in semiconductor memories or other media.Laws in the United States and other countriespreserve for Motorola certain exclusive rights forcopyrighted computer programs including, but notlimited to, the exclusive right to copy or reproduce inany form the copyrighted computer program.Accordingly, any copyrighted Motorola computerprograms contained in the Motorola productsdescribed in this manual may not be copied,reproduced, modified, reverse-engineered, ordistributed in any manner without the express writtenpermission of Motorola. Furthermore, the purchase ofMotorola products shall not be deemed to grant eitherdirectly or by implication, estoppel, or otherwise, anylicense under the copyrights, patents or patentapplications of Motorola, except for the normal non-exclusive license to use that arises by operation oflaw in the sale of a product.

The AMBE+2™ voice coding Technology embodied inthis product is protected by intellectual property rights

including patent rights, copyrights and trade secretsof Digital Voice Systems, Inc.

This voice coding Technology is licensed solely foruse within this Communications Equipment. The userof this Technology is explicitly prohibited fromattempting to decompile, reverse engineer, ordisassemble the Object Code, or in any other wayconvert the Object Code into a human-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,#5,701,390, #5,715,365, #5,649,050, #5,630,011,#5,581,656, #5,517,511, #5,491,772, #5,247,579,#5,226,084 and #5,195,166.

Open Source Software Legal NoticesThis Motorola product contains Open SourceSoftware. For more information regarding licenses,acknowledgements, required copyright notices, andother usage terms, refer to the documentation for thisMotorola product at:

https://emeaonline.motorolasolutions.com

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https://emeaonline.motorolasolutions.com

Handling PrecautionsThe MOTOTRBO Series Digital Portable radio meetsIP67 specifications, allowing the radio to withstandadverse field conditions such as being submersed inwater. This section describes some basic handlingprecautions.

Caution:Do not disassemble the radio. This coulddamage radio seals and result in leak pathsinto the radio. Radio maintenance should onlybe done in service depot that is equipped totest and replace the seal on the radio.

• If the radio has been submersed in water, shakethe radio well to remove any water that may betrapped inside the speaker grille and microphoneport. Trapped water could cause decreased audioperformance.

• If the radio’s battery contact area has beenexposed to water, clean and dry battery contactson both the radio and the battery before attachingthe battery to the radio. The residual water couldshort-circuit the radio.

• If the radio has been submersed in a corrosivesubstance (e.g. saltwater), rinse the radio and

battery in fresh water then dry the radio andbattery.

• To clean the exterior surfaces of the radio, use adiluted solution of mild dishwashing detergent andfresh water (i.e. one teaspoon of detergent to onegallon of water).

• Never poke the vent (hole) located on the radiochassis below the battery contact. This vent allowsfor pressure equalization in the radio. Doing somay create a leak path into the radio and theradio’s submersibility may be lost.

• Never obstruct or cover the vent, even with alabel.

• Ensure that no oily substances come in contactwith the vent.

• The radio with antenna attached properly isdesigned to be submersible to a maximum depthof 1 meter (3.28 feet) and a maximum submersiontime of 30 minutes. Exceeding either maximumlimit or use without antenna may result in damageto the radio.

• When cleaning the radio, do not use a highpressure jet spray on the radio as this will exceedthe 1 meter depth pressure and may cause waterto leak into the radio.

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IntroductionThis user guide covers the operation of theMOTOTRBO radios.

Your dealer or system administrator may havecustomized your radio for your specific needs. Checkwith your dealer or system administrator for moreinformation.

You can consult your dealer or system administratorabout the following:

• Is your radio programmed with any presetconventional channels?

• Which buttons have been programmed to accessother features?

• What optional accessories may suit your needs?• What are the best radio usage practices for

effective communication?• What maintenance procedures will help promote

longer radio life?

Icon InformationThroughout this publication, the icons described areused to indicate features supported in either theconventional analog or conventional digital mode.

Indicates a conventional Analog Mode-Only feature.

Indicates a conventional Digital Mode-Only feature.

For features that are available in both conventionalanalog and digital modes, both icons are not shown.

For features that are available in a conventional multi-site mode, see IP Site Connect on page 10 for moreinformation.

Selected features are also available on the single-sitetrunking mode, Capacity Plus-Single Site. See Capacity Plus--Single Site on page 11 for moreinformation.

Selected features are also available in the multi-sitetrunking mode, Capacity Plus-Multi-Site. See

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Capacity Plus--Multi-Site on page 11 for moreinformation.

Conventional Analog and Digital ModesEach channel in your radio can be configured as aconventional analog or conventional digital channel.

Certain features are unavailable when switching fromdigital to analog mode.

Your radio also has features available in both analogand digital modes. The minor differences in the wayeach feature works do not affect the performance ofyour radio.

Note:Your radio also switches between digital andanalog modes during a dual mode scan. See Scan on page 68 for more information.

IP Site ConnectThis feature allows your radio to extend conventionalcommunication beyond the reach of a single site byconnecting to different available sites by using anInternet Protocol (IP) network.

Note:This feature is not applicable in Capacity Plus.

When the radio moves out of range from one site andinto the range of another, the radio connects to therepeater of the new site to send or receive calls ordata transmissions. This is done either automaticallyor manually depending on your settings.

In an automatic site search, the radio scans throughall available sites when the signal from the currentsite is weak or when the radio is unable to detect anysignal from the current site. The radio then locks on tothe repeater with the strongest Received SignalStrength Indicator (RSSI) value.

In a manual site search, the radio searches for thenext site in the roam list that is currently in range butwhich may not have the strongest signal and locks onto the repeater.

Note:Each channel can only have either Scan orRoam enabled, not both at the same time.

Channels with this feature enabled can be added to aparticular roam list. The radio searches the channelsin the roam list during the automatic roam operationto locate the best site. A roam list supports a

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maximum of 16 channels, including the selectedchannel.

Note:You cannot manually add or delete an entry inthe roam list. A Software License Key soldseparately is required to use this feature.Check with your dealer or systemadministrator for more information.

Capacity PlusCapacity Plus--Single Site

Capacity Plus-Single Site is a single-site trunkingconfiguration of the MOTOTRBO radio system, whichuses a pool of channels to support hundreds of usersand up to 254 Groups. This feature allows your radioto efficiently utilize the available number ofprogrammed channels while in Repeater Mode.

You hear a negative indicator tone if you try to accessa feature not applicable to Capacity Plus-Single Sitevia a programmable button press.

Your radio also has features that are available inconventional digital mode, IP Site Connect, andCapacity Plus. However, the minor differences in the

way each feature works does not affect theperformance of your radio.

Check with your dealer or system administrator formore information on this configuration.

Capacity Plus--Multi-SiteCapacity Plus-Multi-Site is a multi-channel trunkingconfiguration of the MOTOTRBO radio system,combining the best of both Capacity Plus and IP SiteConnect configurations.

Capacity Plus--Multi-Site allows your radio to extendtrunking communication beyond the reach of a singlesite, by connecting to different available sites whichare connected via an Internet Protocol (IP) network. Italso provides an increase in capacity by efficientlyutilizing the combined available number ofprogrammed channels supported by each of theavailable sites.

When the radio moves out of range from one site andinto the range of another, it connects to the new site'srepeater to send or receive calls/data transmissions.Depending on your settings, this is doneautomatically or manually.

If the radio is set to do this automatically, it scansthrough all available sites when the signal from the

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current site is weak or when the radio is unable todetect any signal from the current site. It then lockson to the repeater with the strongest Received SignalStrength Indicator (RSSI) value.

In a manual site search, the radio searches for thenext site in the roam list that is currently in range (butwhich may not have the strongest signal) and lockson to it.

Any channel with Capacity Plus--Multi-Site enabledcan be added to a particular roam list. The radiosearches these channels during the automatic roamoperation to locate the best site.

Note:You cannot manually add or delete an entry tothe roam list. Check with your dealer orsystem administrator for more information.

Similar to Capacity Plus--Single Site, icons of featuresnot applicable to Capacity Plus--Multi-Site are notavailable in the menu. You hear a negative indicatortone if you try to access a feature not applicable toCapacity Plus--Multi-Site via a programmable buttonpress. A Software License Key sold separately isrequired to use this feature.

Check with your dealer or system administrator formore information.

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Basic OperationsThis chapter explains the operations to get youstarted on using the radio.

Charging the BatteryYour radio is powered by a Nickel Metal-Hydride(NiMH) or Lithium-Ion (Li-lon) battery.

• To avoid damage and comply with warranty terms,charge the battery using a Motorola chargerexactly as described in the charger user guide.All chargers can charge only Motorola authorizedbatteries. Other batteries may not charge. It isrecommended your radio remains powered offwhile charging.

• Charge your IMPRES battery with an IMPREScharger for optimized battery life and valuablebattery data. IMPRES batteries chargedexclusively with IMPRES chargers receive a 6-month capacity warranty extension over thestandard Motorola Premium battery warrantyduration.

• Charge a new battery 14 to 16 hours before initialuse for best performance.

Attaching the BatteryFollow the procedure to attach the battery to yourradio.

1 Fit the battery into the slots at the bottom of theradio.

2 Push the top of the battery down until the latchsnaps into place.

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Removing the BatteryFollow the procedure to remove the battery from yourradio.

Ensure that the radio is turned off.

Move the battery latch into unlock position andhold.

Attaching the AntennaFollow the procedure to attach the antenna to yourradio.

Ensure that the radio is turned off.

1 Set the antenna in its receptacle and turnclockwise.

2 To remove the antenna, turn the antennacounterclockwise.

Caution:If antenna needs to be replaced, ensure thatonly MOTOTRBO antennas are used.Neglecting this will damage your radio. See Antennas for a list of available antennas.

Attaching the Carry HolsterFollow the procedure to attach the carry holster toyour radio.

1 Align the rails on the carry holster with the grooveson the battery.

2 Press downwards until you hear a click.

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Attaching the Universal Connector Cover(Dust Cover)

The universal connector is located on the antennaside of the radio. It is used to connect MOTOTRBOaccessories to the radio. Follow the procedure toattach the dust cover to your radio.

Replace the dust cover when the universal connectoris not in use.

1 Insert the slanted end of the cover into the slotsabove the universal connector.

2 Press downwards on the cover to seat the dustcover properly on the universal connector.

3 Secure the dust cover to the radio by pushing thelatch upwards.

Cleaning the Universal Connector Cover(Dust Cover)

If the radio is exposed to water, dry the universalconnector before attaching an accessory or replacingthe dust cover. If the radio is exposed to salt water orcontaminants, perform the following cleaningprocedure.

1 Mix one tablespoon of mild dishwashing detergentwith one gallon of water to produce a 0.5 percentsolution.

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2 Clean only the external surfaces of the radio withthe solution. Apply the solution sparingly with astiff, nonmetallic, short-bristled brush.

3 Dry the radio thoroughly with a soft and lint-freecloth. Ensure the contact surface of the universalconnector is clean and dry.

4 Apply Deoxit Gold Cleaner or Lubricant Pen(Manufacturer CAIG Labs, Part number G100P)on the contact surface of the universal connector.

5 Attach an accessory to the universal connector totest the connectivity.

Note:Do not submerge the radio in water. Ensureexcess detergent does not get trapped inbetween the universal connector, controls, orcrevices.

Clean the radio once a month for maintenance. For aharsher environment such as in petrochemical plantsor in a high salt density marine environment, cleanthe radio more often.

Removing the Universal Connector Cover(Dust Cover)

Follow the procedure to remove the dust cover fromyour radio.

1 Push the latch downwards.

2 Lift the cover up and slide down the dust coverfrom the universal connector to remove it.

Replace the dust cover when the universal connectoris not in use.

Attaching the Accessory ConnectorThe accessory connector is to be secured to theuniversal connector on the antenna side of the radio.Follow the procedure to attach the accessoryconnector to your radio.

1 Insert the slanted end into the slots above theuniversal connector.

2 Push connector upward.

3 Press downwards on the accessory connectoruntil you hear a click.

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Removing the Accessory ConnectorFollow the procedure to remove the accessoryconnector from your radio.

1 Pull the connector latch outward.

2 Slide the connector downward.

3 Pull the connector outward.

Powering Up the RadioFollow the procedure to power up your radio.

Rotate the On/Off/Volume Control Knobclockwise until a click sounds.

• A tone sounds.• The green LED lights up.

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Note:There is no tone upon powering up if theTones/Alerts function is disabled. See TurningRadio Tones/Alerts On or Off on page 50 formore information.

Check your battery if your radio does not power up.Make sure that it is charged and properly attached.Contact your dealer if your radio still does not powerup.

Turning Off the RadioFollow the procedure to turn off your radio.

Rotate the On/Off/Volume Control Knobcounterclockwise until a click sounds.

Adjusting the VolumeFollow the procedure to change the volume level ofyour radio.

Do one of the following:

• Turn the On/Off/Volume Control Knobclockwise to increase the volume.

• Turn the On/Off/Volume Control Knobcounterclockwise to decrease the volume.

Note:Your radio can be programmed to have aminimum volume offset where the volumelevel cannot be lowered past theprogrammed minimum volume. Check withyour dealer or system administrator formore information.

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Radio ControlsThis chapter explains the buttons and functions tocontrol the radio.

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1 Channel Selector Knob2 On/Off/Volume Control Knob3 LED Indicator4 Push-to-Talk (PTT) Button5 Side Button 1 [*]

6 Side Button 2 [*]

7 Microphone8 Speaker9 Universal Connector for Accessories10 Emergency Button11 Antenna

* These buttons are programmable.

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Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.

• While a call is in progress, the PTT button allowsthe radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button isused to make a new call (see Calls on page 28).

Press and hold the PTT button to talk. Release thePTT button to listen.

If the Talk Permit Tone or the PTT Sidetone isenabled, wait until the short alert tone ends beforetalking.

If the Channel Free Indication feature is enabled onyour radio (programmed by your dealer), you will heara short alert tone the moment the target radio (theradio that is receiving your call) releases the PTTbutton, indicating the channel is free for you torespond.

You hear a continuous Talk Prohibit Tone if your callis interrupted, for example when the radio receives anEmergency call. You should release the PTT button.

Programmable ButtonsDepending on the duration of a button press, yourdealer can program the programmable buttons asshortcuts to radio functions.

Short press Pressing and releasing rapidly.

Long press Pressing and holding for theprogrammed duration.

Note:See Emergency Operation on page 71 formore information on the programmed durationof the Emergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons by your dealer or systemadministrator.

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Audio Toggle Toggles audio routingbetween the internal radiospeaker and the speaker ofwired accessory.

Battery Strength Indicates battery strength viathe LED Indicator.

Bluetooth® AudioSwitch

Toggles audio routingbetween internal radiospeaker and externalBluetooth-enabled accessory.

Bluetooth Connect Initiates a Bluetooth find-and-connect operation.

BluetoothDisconnect

Terminates all existingBluetooth connectionsbetween your radio and anyBluetooth-enabled devices.

BluetoothDiscoverable

Enables your radio to enterBluetooth Discoverable Mode.

Cancel Allows users to end selectedcalls.

Emergency Depending on theprogramming, initiates orcancels an emergency.

Intelligent Audio Toggles intelligent audio on oroff.

Manual Site Roam Starts the manual site search.

Mic AGC Toggles the internalmicrophone automatic gaincontrol (AGC) on or off. Notapplicable during Bluetoothsession.

One Touch Access Directly initiates a predefinedBroadcast, Private, Phone orGroup Call, or a Call Alert.

Phone Exit Ends a Phone Call.

Privacy Toggles privacy on or off.

Reset HomeChannel

Sets a new home channel.

Silence HomeChannel Reminder

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Site Lock When toggled on, the radiosearches the current site only.When toggled off, the radiosearches other sites inaddition to the current site.

Trill Enhancement Toggles trill enhancement onor off.

VoiceAnnouncement

Toggles voice announcementon or off.

VoiceAnnouncement forChannel

Plays zone and channelannouncement voicemessages for the currentchannel. This function isunavailable when VoiceAnnouncement is disabled.

Wi-Fi Toggles Wi-Fi on or off.

Zone Toggle Allows radio user to togglebetween Zone 1 and Zone 2.

Assignable Settings or Utility FunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/Alerts Toggles all tones and alerts on or off.

Power Level Toggles transmit power levelbetween high and low.

Status IndicatorsThis chapter explains the icons, LED indicators, andaudio tones used in the radio.

LED Indicator

The LED indicator shows the operational status ofyour radio.

BlinkingRed

Radio has failed the self-test uponpowering up.Radio is receiving or sending anemergency transmission.Radio is transmitting in low batterystate.Radio has moved out of range if Auto-Range Transponder System isconfigured.

SolidGreen

Radio is powering up.Radio is transmitting.

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Indicates full battery capacity when theprogrammed Battery Strength buttonis pressed.

BlinkingGreen

Radio is receiving a non-privacy-enabled call or data.Radio is retrieving Over-the-AirProgramming transmissions over theair.Radio is detecting activity over the air.

Note:

This activity may or may notaffect the programmed channelof the radio due to the nature ofthe digital protocol.

DoubleBlinkingGreen

Radio is receiving a privacy-enabledcall or data.

SolidYellow

Radio is in Bluetooth DiscoverableMode.Indicates fair battery capacity when theprogrammed Battery Strength buttonis pressed.

BlinkingYellow

Radio is receiving a Call Alert.

DoubleBlinkingYellow

Radio has Auto Roaming enabled.Radio is actively searching for a newsite.Radio has yet to respond to a GroupCall Alert.Radio is locked.Radio is not connected to the system.

TonesThe following are the tones that sound through on theradio speaker.

High Pitched Tone

Low Pitched Tone

Audio TonesAudio tones provide you with audible indications ofthe status, or response to data received on the radio.

Continuous Tone

A monotone sound. Soundscontinuously until termination.

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Periodic Tone

Sounds periodically dependingon the duration set by the radio.Tone starts, stops, and repeatsitself.

Repetitive Tone

A single tone that repeats itselfuntil it is terminated by the user.

Momentary Tone

Sounds only once for a durationset by the radio.

Indicator TonesIndicator tones provide you with audible indications ofthe status after an action to perform a task is taken.

Positive Indicator Tone

Negative Indicator Tone

RegistrationThere are a number of registration-related messagesthat the radio user may receive.

Registering

Typically, registration is sent to the system duringpower up, Talkgroup change, or during site roaming.

If a radio fails registration on a site, the radioautomatically attempts to roam to another site. Theradio temporarily removes the site where registrationwas attempted from the roaming list.

The indication means that the radio is busy searchingfor a site to roam, or that the radio has found a sitesuccessfully but is waiting for a response to theregistration messages from the radio.

When a radio is registering, a tone sounds and theyellow LED double flashes to indicate a site search.

If the indications persist, the user should changelocations or if allowed, manually roam to another site.

Out of Range

A radio is deemed to be out of range when the radiois unable to detect a signal from the system or fromthe current site. Typically, this indication means thatthe radio is outside of the geographic outbound radiofrequency (RF) coverage range.

When a radio is out of range, a repetitive tone soundsand the red LED flashes.

Contact your dealer or system administrator if theradio still receives out of range indications while beingin an area with good RF coverage.

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Talkgroup Affiliation Failed

A radio tries to affiliate to the Talkgroup specified inthe channels or Unified Knob Position (UKP) duringregistration.

A radio that is in affiliation fail state is unable to makeor receive calls from the Talkgroup that the radio istrying to affiliate to.

Contact your dealer or system administrator if theradio receives affiliation failure indications.

Register Denied

Registration denied indicators are received when theregistration with the system is not accepted.

The radio does not indicate to the radio user thespecific reason the registration was denied. Normally,a registration is denied when the system operator hasdisabled the access of the radio to the system.

When a radio is denied registration, the yellow LEDdouble flashes to indicate a site search.

Zone and Channel SelectionsThis chapter explains the operations to select a zoneor channel on your radio.

The radio can be programmed with a maximum of250 Capacity Max Zones with a maximum of 160Channels per zone. Each Capacity Max zonecontains a maximum of 16 assignable positions.

Selecting ZonesFollow the procedure to select the required zone onyour radio.

Press the programmed Zone Toggle button.One of the following tone sounds:

Positive Indicator Tone Radio is in Zone 2.

Negative Indicator Tone Radio is in Zone 1.

Selecting a Call Type

Use the Channel Selector Knob to select a call type.This can be a Group Call, Broadcast Call, All Call, orPrivate Call, depending on how your radio isprogrammed. If you change the Channel SelectorKnob to a different position (that has a call typeassigned to it), this causes the radio to re-registerwith the Capacity Max System. The radio registerswith the Talkgroup ID that has been programmed forthe new Channel Selector Knob position call type.

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Your radio does not operate when selected to anunprogrammed channel, use the Channel SelectorKnob to select a programmed channel instead.

Once the required zone is displayed set (if youhave multiple zones in your radio), turn theprogrammed Channel Selector Knob to select thecall type.

Selecting a Site

A site provides coverage for a specific area. In amulti-site network, the Capacity Max radio willautomatically search for a new site when the signallevel from the current site drops to an unacceptablelevel.

Roam Request

A Roam Request tells the radio to search for adifferent site, even if the signal from the current site isacceptable.

If there are no sites available:

• The radio display shows Searching andcontinues to search through the list of sites.

• The radio will return to the previous site, if theprevious site is still available.

Note:This is programmed by your dealer.

Press the programmed Manual Site Roam button.You hear a tone, indicating the radio has switchedto a new site.

Site Lock On/Off

When toggled on, the radio searches the current siteonly. When toggled off, the radio searches other sitesin addition to the current site.

Press the programmed Site Lock button.

If the Site Lock function is toggled on:

• You hear a positive indicator tone, indicatingthe radio has locked to the current site.

If the Site Lock function is toggled off:

• You hear a negative indicator tone, indicatingthe radio is unlocked.

Site Restriction

In Capacity Max system, your radio administrator hasthe ability to decide which network sites your radio isand is not allowed to use. The radio does not have to

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be reprogrammed to change the list of allowed anddisallowed sites. If your radio attempts to register at adisallowed site, your radio receives indication that thesite is denied. The radio then searches for a differentnetwork site.

When experiencing site restrictions, the yellow LEDdouble flashes to indicate a site search.

Site TrunkingA site must be able to communicate with the TrunkController to be considered as System Trunking. Ifthe site cannot communicate with the Trunk Controllerin the system, a radio enters Site Trunking mode.While in Site Trunking, the radio provides a periodicaudible and visual indication to the user to inform theuser of their limited functionality.

When a radio is in Site Trunking, a repetitive tonesounds.

The radios in Site Trunking are still able to makegroup and individual voice calls as well as send textmessages to other radios within the same site. Voiceconsoles, logging recorders, phone gateways, anddata applications cannot communicate to the radiosat the site.

Once in Site Trunking, a radio that is involved in callsacross multiple sites will only be able to communicatewith other radios within the same site. Communicationto and from other sites would be lost.

Note:If there are multiple sites that cover the currentlocation of the radio and one of the sitesenters Site Trunking, the radios roam toanother site if within coverage.

CallsThis chapter explains the operations to receive,respond to, make, and stop calls.

You can select a subscriber alias or ID, or group aliasor ID after you have selected a channel by using oneof these features:

ProgrammedOne TouchAccess Button

This method is used for Group,Private, and Phone Calls only.

Note:You can only have oneID assigned to a OneTouch Access buttonwith a short or long

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programmable buttonpress.

ProgrammableButton

This method is used for PhoneCalls only (see Making PhoneCalls with the ProgrammablePhone Button on page 65).

Note:To unscramble a privacy-enabled call, yourradio must have the same Privacy Key, ORthe same Key Value and Key ID (programmedby your dealer), as the transmitting radio (theradio you are receiving the call from).

See Privacy on page 77 for moreinformation.

Group CallsYour radio must be configured as part of a group toreceive a call from or make a call to the group ofusers.Making Group CallsFollow the procedure to make Group Calls on yourradio.

1 Do one of the following:

• Select a channel with the active group alias orID. See Selecting a Call Type on page 26.

• Press the programmed One Touch Accessbutton.

2 Press the PTT button to make the call.The green LED lights up.


• Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled

4 Release the PTT button to listen.The green LED lights up when the target radioresponds.

5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.The call ends when there is no voice activity for apredetermined period.

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The call initiator can press the programmedCancel button to end a Group Call.

Responding to Group CallsFollow the procedure to respond to Group Calls onyour radio.

When you receive a Group Call:

• The green LED blinks.• Your radio unmutes and the incoming call sounds

through the speaker.


• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases thePTT button, indicating the channel is free foryou to respond. Press the PTT button torespond to the call.

• If the Voice Interrupt feature is enabled, pressthe PTT button to interrupt the audio from thetransmitting radio and free the channel for youto respond.

The green LED lights up.

2 Release the PTT button to listen.

The call ends when there is no voice activity for apredetermined period.

Broadcast CallA Broadcast Call is a one-way voice call from anyuser to an entire talkgroup.

The Broadcast Call feature allows only the callinitiating user to transmit to the talkgroup, while therecipients of the call cannot respond.

The broadcast initiator can also end the broadcastcall. To receive a call from a group of users, or to calla group of users, the radio must be configured as partof a group.

Making Broadcast CallsFollow the procedure to make Broadcast Calls onyour radio.


• Select a channel with the active group alias orID. See Selecting a Call Type on page 26.


2 Press the PTT button to make the call.

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• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled.

The call initiator can press the programmedCancel button to end the Broadcast Call.

Receiving Broadcast CallsFollow the procedure to receive a Broadcast Call onyour radio.

When you receive a Broadcast Call:



Note:Recipient users are not allowed to Talkbackduring a Broadcast Call. The Talkback ProhibitTone will sound momentarily if the PTT buttonis pressed during a Broadcast Call.

Private CallA Private Call is a call from an individual radio toanother individual radio.

There are two ways to set up a Private Call.

• The first call type is called Off Air Call Set-Up(OACSU). OACSU sets up the call afterperforming a radio presence check and completesthe call automatically.

• The second type is called Full Off Air Call Set-Up(FOACSU). FOACSU also sets up the call afterperforming a radio presence check. However,FOACSU calls require user acknowledgement tocomplete the call and allows the user to eitherAccept or Decline the call.

The type of call is configured by the systemadministrator.

Note:Both the call initiator and recipient are able toterminate an on-going Private Call by pressingthe programmed Cancel button.

Making Private CallsYour radio must be programmed for you to initiate aPrivate Call. You hear a negative indicator tone when

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you initiate the call if this feature is not enabled.If thetarget radio is not available, you hear a short tone.Follow the procedure to make Private Calls on yourradio.


• Select a channel with the active subscriberalias or ID. See Selecting a Call Type on page26.


2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0cm) from your mouth.


4 Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.


6 The call ends when there is no voice activity for apredetermined period.You will hear a short tone.

Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Making a Private Call with a One Touch CallButton

The One Touch Call feature allows you to easilymake a Private Call to a pre-defined Private Call aliasor ID. This feature can be assigned to a short or longprogrammable button press.

You can ONLY have one alias or ID assigned to aOne Touch Call button. Your radio can have multipleOne Touch Call buttons programmed.

1 Press the programmed One Touch Call button tomake a Private Call to the pre-defined Private Callalias or ID.

2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0cm) from your mouth.


The LED lights up solid green.

The display shows the Private Call alias or ID.

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4 Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.If there is no voice activity for a predeterminedperiod of time, the call ends.Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Responding to Private Calls

When you receive a Private Call:



Note:Depending on how your radio is configured,either Off Air Call Set-Up (OACSU) or Full OffAir Call Set-Up (FOACSU), responding toPrivate Calls may or may not require useracknowledgement.

For the OACSU configuration, your radiounmutes and the call connects automatically.

The following are methods on how to respond toPrivate Calls configured as FOACSU.

• To decline a Private Call, perform the followingaction:

• Press the programmed Cancel button.

• To accept a Private Call, perform the followingaction:

• Press the PTT button on any entry.

• The green LED lights up.


• Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.A tone sounds.

Note:Both the call initiator and recipient are ableto terminate an on-going Private Call bypressing the programmed Cancel button.

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All CallsAn All Call is a call from an individual radio to everyradio on the site or every radio at a group of sites,depending on system configuration. An All Call isused to make important announcements, requiring fullattention from the user. The users on the systemcannot respond to an All Call.

Capacity Max supports Site All Call and Multi-site AllCall. The system administrator may configure one orboth of these in your radio.

Note:Subscribers can support System-Wide AllCalls but Motorola infrastructure does notsupport System-Wide All Calls.

Receiving All Calls

When you receive an All Call:

• A tone sounds.• The green LED blinks.• Your radio unmutes and the incoming call sounds


If the Channel Free Indication feature is enabled, youhear a short alert tone when the transmitting radio

releases the PTT button, indicating the channel isfree for you to use. You cannot respond to an All Call.

Note:The radio stops receiving the All Call if youswitch to a different channel while receivingthe call. You are not able to continue with anyprogrammed button functions until the callends during an All Call.

Making All Calls

Your radio must be programmed for you to make anAll Call. Follow the procedure to make All Calls onyour radio.

1 Select a channel with the active All Call groupalias or ID. See Selecting a Call Type on page 26.





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Users on the channel cannot respond to an AllCall.

The call initiator can press the programmedCancel button to end the All Call.

Phone CallsA Phone Call is a call from an individual radio to atelephone.

In Capacity Max, your radio is able to receive callsand talkback even if the Phone Call capability isdisabled.

The Phone Call capability can be enabled byassigning and setting up phone numbers on thesystem. Check with your system administrator todetermine how your radio has been programmed.

Making Phone CallsFollow the procedure to make Phone Calls on yourradio.

Responding to Phone Calls as All CallsWhen you receive a Phone Call as an All Call, thereceiving radio is unable to talkback or respond. Therecipient user is also not allowed to end the All Call.

When you receive a Phone Call as an All Call:



Responding to Phone Calls as Group CallsFollow the procedure to respond to Phone Calls asGroup Calls on your radio.

When you receive a Phone Call as a Group Call:



1 Press the PTT button to respond to the call.


3 If there is no voice activity for a predeterminedperiod of time, the call ends.You hear a short tone.

Note:If Phone Call capability is not enabled inyour radio, the radio is not able toterminate a phone call as a group call. Thetelephone user must end the call. Therecipient user is only allowed to talkbackduring the call.

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Responding to Phone Calls as Private CallsFollow the procedure to respond to Phone Calls asPrivate Calls on your radio.

When you receive a Phone Call as a Private Call:





3 If there is no voice activity for a predeterminedperiod of time, the call ends.You hear a short tone.

Note:If Phone Call capability is not enabled inyour radio, the radio is not able toterminate a phone call as a private call.The telephone user must end the call. Therecipient user is only allowed to talkbackduring the call.

Call PreemptionCall Preemption allows a radio to stop any in-progress voice transmission and initiate a prioritytransmission.

With the Call Preemption feature, the systeminterrupts and preempts ongoing calls in instanceswhere trunked channels are unavailable.

Higher priority calls such as an Emergency Call or anAll Call preempt the transmitting radio toaccommodate the higher priority call. If no otherRadio Frequency (RF) channels are available, anEmergency Call preempts an All Call as well.

Voice InterruptVoice Interrupt allows the user to shut down an in-progress voice transmission.

This feature uses reverse channel signaling to stopthe in-progress voice transmission of a radio, if theinterrupting radio is configured to Voice Interrupt, andthe transmitting radio is configured to be Voice CallInterruptible. The interrupting radio is then allowed tomake a voice transmission to the participant in thestopped call.C

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The Voice Interrupt feature significantly improves theprobability of successfully delivering a newtransmission to the intended parties when a call is inprogress.

Voice Interrupt is accessible to the user only if thisfeature has been set up in the radio. Check with yourdealer or system administrator for more information.

Enabling Voice InterruptFollow the procedure to initiate Voice Interrupt onyour radio.

Your radio must be programmed to allow you to usethis feature. Check with your dealer or systemadministrator for more information.

1 Press the PTT button during an on-going call tointerrupt the transmission.The radio sounds a negative indicator tone untilthe PTT button is released.

2 Wait for acknowledgement.If successful:

• A positive indicator tone sounds.

If unsuccessful:

• A negative indicator tone sounds.

Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

Note:Your dealer or system administrator may havecustomized your radio for your specific needs.Check with your dealer or systemadministrator for more information.

Home Channel ReminderThis feature provides a reminder when the radio isnot set to the home channel for a period of time.

If this feature is enabled when your radio is not set tothe home channel for a period of time, the followingoccurs periodically:

• The Home Channel Reminder tone andannouncement sound.

You can respond to the reminder by performing oneof the following actions:

• Return to the home channel.

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• Mute the reminder temporarily via theprogrammable button.

• Set a new home channel via the programmablebutton.

Muting the Home Channel ReminderWhen the Home Channel Reminder occurs, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.

Setting New Home ChannelsWhen the Home Channel Reminder occurs, you canset a new home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Call QueueWhen there are no resources available to process acall, Call Queue enables the call request to be placedin the system queue for the next available resources.

You hear a Call Queue Tone after pressing the PTTbutton indicating that the radio has entered Call

Queue State. The PTT button may be released oncethe Call Queue Tone is heard.

If the call setup is successful, the following occur:

• The green LED blinks.• If enabled, the Talk Permit Tone sounds.• The radio user has up to 4 seconds to press the

PTT button to begin voice transmission.

If the call setup is unsuccessful, the following occur:

• If enabled, the Reject Tone sounds.• The call is terminated and the radio exits the call

setup.

Talkgroup ScanThis feature allows your radio to monitor and join callsfor groups defined by a Digital Receive Group List.The Digital Receive Group List is programmed by thesystem administrator. When the radio detects a call inprogress on one of these talkgroups, the radio playsthe transmission. User can then push the PTT buttonand reply to that Talkgroup.

Your radio is only allowed to join a Talkgroup scancall at the site where another radio has alreadyregistered with using that Talkgroup, at the desiredsite.

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Note:Check with your system administrator todetermine how your radio has beenprogrammed.

Call Indicator SettingsAlarm Tone Volume EscalationYour radio can be programmed by your dealer tocontinually alert you when a radio call remainsunanswered.

This is done by automatically increasing the alarmtone volume over time. This feature is known asEscalert.

Call Alert OperationCall Alert paging enables you to alert a specific radiouser to call you back when they are able to do so.

This feature is accessible via a programmed OneTouch Access button.

In Capacity Max, the Call Alert feature allows a radiouser or a dispatcher to send an alert to another radiouser requesting the radio user to call back theinitiating radio user when available. Voicecommunication is not involved in this feature.

The Call Alert Operation can be configured by thedealer or the system administrator to allow the user topress the PTT button to respond directly to the callinitiator by making a Private Call.

An Off Air Call Set-Up (OACSU) private call allowsthe user to respond immediately while an Full Off AirCall Set-Up (FOACSU) private call requires useracknowledgement for the call. OACSU type calls aretherefore, recommended to be used for the call alertfeature. See Private Call on page 31.

Responding to Call AlertsFollow the procedure to respond to Call Alerts onyour radio.

When you receive a Call Alert:

• A repetitive tone sounds.• The yellow LED blinks.

Press the PTT button within four seconds torespond with a Private Call.

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Making Call AlertsFollow the procedure to make Call Alerts on yourradio.

1 Press the programmed One Touch Accessbutton.The green LED lights up.

2 Wait for acknowledgment.

If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.

Emergency OperationAn Emergency Alarm is used to indicate a criticalsituation. You are able to initiate an Emergency atany time even when there is activity on the currentchannel.

In Capacity Max, the receiving radio can only supporta single Emergency Alarm at a time. If initiated, asecond Emergency Alarm will override the first alarm.

When an Emergency Alarm is received, the recipientmay choose to either delete the alarm and exit theAlarm List, or respond to the Emergency Alarm by

pressing the PTT button and transmitting non-emergency voice.

Your dealer or system administrator can set theduration of a button press for the programmedEmergency button, except for long press, which issimilar with all other buttons:

Short Press Duration between 0.05 seconds and0.75 seconds.

Long Press Duration between 1.00 second and3.75 seconds.

The Emergency button is assigned with theEmergency On/Off feature. Check with your dealer forthe assigned operation of the Emergency button.

Note:

If short press the Emergency button isassigned to turn on the Emergency mode,then long press the Emergency button isassigned to exit the Emergency mode.

If long press the Emergency button isassigned to turn on the Emergency mode,then short press the Emergency button isassigned to exit the Emergency mode.

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Your radio supports three Emergency Alarms:

• Emergency Alarm• Emergency Alarm with Call• Emergency Alarm with Voice to Follow

In addition, each alarm has the following types:

Regular Radio transmits an alarm signal andshows audio and/or visual indicators.

Silent Radio transmits an alarm signal withoutany audio or visual indicators. Radioreceives calls without any soundthrough the speaker, until you press thePTT button.

Silent withVoice

Radio transmits an alarm signal withoutany audio or visual indicators, but allowincoming calls to sound through thespeaker.

Note:Only one of the Emergency Alarms above canbe assigned to the programmed Emergencybutton.

Sending Emergency AlarmsThis feature allows you to send an Emergency Alarm,a non-voice signal, which triggers an alert indicationon a group of radios. Follow the procedure to sendEmergency Alarms on your radio.

Your radio does not display any audio or visualindicators during Emergency mode when it is set toSilent.

1 Press the programmed Emergency On button.


Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.The Emergency Search tone can beprogrammed by the dealer or systemadministrator.

2 Wait for acknowledgment.If successful:

• The Emergency tone sounds.• The green LED blinks.

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If unsuccessful after all retries have beenexhausted:

• A low-pitched tone sounds.

The radio exits the Emergency Alarm mode.

Note:

When configured for Emergency Alarm only,the emergency process consists only of theEmergency Alarm delivery. The emergencyends when an acknowledgement is receivedfrom the system, or when channel accessattempts have been exhausted.

No voice call is associated with the sending ofan Emergency Alarm when operating asEmergency Alarm Only.

Sending Emergency Alarms with CallThis feature allows you to send an Emergency Alarmwith Call to a group of radios or a dispatcher. Uponacknowledgement by the infrastructure within thegroup, a group of radios can communicate over aprogrammed Emergency channel. Follow theprocedure to send Emergency Alarms with call onyour radio.

The radio must be configured for Emergency Alarmand Call to perform an emergency call after the alarmprocess.

1 Press the programmed Emergency On button.You see the following:The green LED lights up.

Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.

If an Emergency Alarm acknowledgment issuccessful received:


If an Emergency Alarm acknowledgment is notsuccessfully received:

• All retries are exhausted.• A low-pitched tone sounds.• The radio exits the Emergency Alarm mode.

2 Press the PTT button to initiate a voicetransmission.

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5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.

6 Press the Emergency Off button to exit theEmergency mode.

Note:Depending on how your radio isprogrammed, you may or may not hear aTalk Permit tone. Your radio dealer orsystem administrator can provide moreinformation on how your radio has beenprogrammed for Emergency.

Note:The Emergency Call initiator may press theprogrammed Cancel button to end an on-going emergency call. The radio returns toa call idle state.

Sending Emergency Alarms with Voice to FollowThis feature allows you to send an Emergency Alarmwith Voice to Follow to a group of radios. Your radiomicrophone is automatically activated, allowing you tocommunicate with the group of radios withoutpressing the PTT button. This activated microphonestate is also known as hot mic.

If your radio has Emergency Cycle Mode enabled,repetitions of hot mic and receiving period are madefor a programmed duration. During Emergency CycleMode, received calls sound through the speaker.

If you press the PTT button during the programmedreceiving period, you hear a prohibit tone, indicatingthat you should release the PTT button. The radioignores the PTT button press and remains inEmergency mode.

If you press the PTT button during hot mic, andcontinue to press it after the hot mic duration expires,

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the radio continues to transmit until you release thePTT button.

If the Emergency Alarm request fails, the radio doesnot retry to send the request, and enters the hot micstate directly.

Note:Some accessories may not support hot mic.Check with your dealer or systemadministrator for more information.

Follow the procedure to send Emergency Alarms withvoice to follow on your radio.



2 Once the Emergency tone sounds, speak clearlyinto the microphone.

The radio automatically stops transmitting when:

• The cycling duration between hot mic andreceiving calls expires, if Emergency CycleMode is enabled.

• The hot mic duration expires, if EmergencyCycle Mode is disabled.


Receiving Emergency AlarmsThe receiving radio can only support a singleEmergency Alarm at a time. If initiated, a secondEmergency Alarm will override the first alarm. Followthe procedure to receive and view Emergency Alarmson your radio.

When you receive an Emergency Alarm:

• A tone sounds.• The red LED blinks.

Note:Your radio automatically acknowledges theEmergency Alarm (if enabled).

You can silence the tone. Do one of the following:

• Press the PTT button to call the group of radioswhich received the Emergency Alarm.

• Press any programmable button.• Exit Emergency mode.

Responding to Emergency AlarmsWhen an Emergency Alarm is received, the recipientmay choose to either delete the alarm and exit the

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Alarm List, or respond to the Emergency Alarm bypressing the PTT button and transmitting non-emergency voice. Follow the procedure to respond toEmergency Alarms on your radio.

1 If the Emergency Alarm Indication is enabled, theEmergency Alarm List appears when the radioreceives an Emergency Alarm. Press or to therequired alias or ID.

2 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to transmit non-emergencyvoice to the same group the Emergency Alarmtargeted.The green LED lights up.

3 Release the PTT button to listen.When the emergency initiating radio responds:

• The red LED blinks.• The display shows the Emergency Call icon,

the Emergency Talkgroup ID or alias, and theID or alias of the transmitting radio.

Note:If the Emergency Call Indication is notenabled, the display shows the Group Callicon, Emergency Talkgroup ID or alias, andthe ID or alias of the transmitting radio.

Responding to Emergency Alarms with CallFollow the procedure to respond to EmergencyAlarms with Call on your radio.

When you receive an Emergency Call:

• The Emergency Call Tone sounds if theEmergency Call Indication and Emergency CallDecode Tone is enabled. The Emergency CallTone will not sound if only the Emergency CallIndication is enabled.

• Your radio unmutes and the incoming call soundsthrough the speaker.

1 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.The green LED lights up.


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When the emergency initiating radio responds:

• The red LED blinks.

Multi-Site ControlsStarting Manual Site SearchFollow the procedure to start manual site searchwhen the received signal strength is poor in order toattempt to find a site with better signal.

Press the programmed Manual Site Roam button.

• A tone sounds.• The green LED blinks.

If the radio finds a new site:

• A positive indicator tone sounds.• The LED turns off.

If the radio fails to find a new site:

• A negative indicator tone sounds.• The LED turns off.

Site Lock On/Off







StunYour radio can be disabled (stunned) or enabled(revived) in the system from the console. Forexample, you may want to disable a stolen radio toprevent unauthorized users from using it, and enablethe radio when it is recovered.

When a radio is stunned, the radio cannot request norreceive any user initiated services on the system thatperformed the Stun procedure. However, the radiocan switch to another system. The radio continues tosend GPS location reports and can be remotemonitored when it was stunned.

Note:Check with your dealer or systemadministrator for more information.

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Lone WorkerThis feature prompts an emergency to be raised ifthere is no user activity, such as any radio buttonpress or activation of the channel selector, for apredefined time.

Following no user activity for a programmed duration,the radio pre-warns the user via an audio indicatoronce the inactivity timer expires.

If there is still no acknowledgment by the user beforethe predefined reminder timer expires, the radioinitiates an emergency condition as programmed bythe dealer or system administrator.

See Emergency Operation on page 40 for moreinformation.


Password Lock FeaturesThis feature allows you to restrict access to the radioby asking for a password when the device is turnedon

Accessing Radios by Using PasswordsFollow the procedure to access your radio by using apassword.

Use the Channel Selector Knob and the SideButtons to enter password:

• Channel Selector Knob positions 1 to 9represent numbers 1 to 9, and position 10represents number 0.

• Side Buttons 1 to 2 represent numbers 1 to 2.

1 Enter the current four-digit password.

• Use the Channel Selector Knob to enter thefirst digit of the password.

• Press Side Button 1 or 2 to enter each digit ofthe remaining three digits of the password.

2 Your radio automatically checks the validity of thepassword.If successful, the radio powers up.

If unsuccessful:

• You hear a continuous tone. Repeat Step 1.• After the third attempt, your radio enters into

locked state.A tone sounds. The yellow LED

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double blinks. Your radio enters into lockedstate for 15 minutes.

Note:In locked state, your radio responds toinputs from On/Off/Volume Control Knobonly.

Unlocking Radios in Locked StateYour radio is unable to receive any call, includingemergency calls, in locked state. Follow theprocedure to unlock your radio in locked state.

1 Power up the radio.Your radio restarts the 15-minutes timer for lockedstate.

2 Wait for 15 minutes.Your radio responds only to On/Off button inlocked state.

3 Repeat the steps in Accessing Radios by UsingPasswords on page 47 to access the radio.

Changing PasswordsFollow the procedure to change passwords on yourradio.

1 Press to access the menu.

2 Press or to Utilities.Press to select.

3 Press or to Radio Settings.Press to select.

4 Press or to Passwd Lock. Press to select.

5 Enter the current four-digit password, and press toproceed.If the password is incorrect, the display showsWrong Password and automatically returns to theprevious menu.

6 Press or to Change PWD. Press to select.

7 Enter a new four-digit password, and press toproceed.

8 Re-enter the new four-digit password, and press toproceed.If successful, the display shows PasswordChanged.

If unsuccessful, the display shows Passwords DoNot Match.

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The screen automatically returns to the previousmenu.

BluetoothThis feature allows you to use your radio with aBluetooth-enabled device (accessory) via a Bluetoothconnection. Your radio supports both Motorola andCOTS (Commercially available Off-The-Shelf)Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32feet) line of sight. This is an unobstructed pathbetween your radio and your Bluetooth-enableddevice. It is not recommended that you leave yourradio behind and expect your Bluetooth-enableddevice to work with a high degree of reliability whenthey are separated.

At the fringe areas of reception, both voice and tonequality will start to sound "garbled" or "broken". Tocorrect this problem, simply position your radio andBluetooth-enabled device closer to each other (withinthe 10-meter defined range) to re-establish clearaudio reception. The Bluetooth function of your radiohas a maximum power of 2.5 mW (4 dBm) at the 10-meter range.

Your radio can support up to three simultaneousBluetooth connections with Bluetooth-enableddevices of unique types. For example, a headset, ascanner, and a PTT-Only Device (POD). Multipleconnections with Bluetooth-enabled devices of thesame type are not supported.

Refer to the user manual of your respectiveBluetooth-enabled device for more details on the fullcapabilities of your Bluetooth-enabled device.

Your radio connects to the Bluetooth-enabled devicewithin range with either the strongest signal strength,or to one which it has connected to before in a priorsession. Do not turn off your Bluetooth-enableddevice or press the home back button during thefinding and connecting operation as this cancels theoperation.

Over-the-Air ProgrammingYour dealer can remotely update your radio via Over-the-Air Programming (OTAP) without physicalconnection. Additionally, some settings can also beconfigured via OTAP.

When your radio undergoes OTAP, the green LEDblinks.

When your radio receives high volume data:

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• The channel becomes busy.• A negative tone sounds if you press the PTT

button.

Note:Once the programming is complete, a tonesounds, and your radio restarts (powers offand on again).

UtilitiesThis chapter explains the operations of the utilityfunctions available in your radio.Turning Radio Tones/Alerts On or OffYou can enable and disable all radio tones and alerts,if needed, except for incoming Emergency alert tone.Follow the procedure to turn tones and alerts on or offon your radio.

Press the programmed All Tones/Alerts button.One of the following tone sounds:

Positive IndicatorTone

All tones and alerts areturned on.

Negative IndicatorTone

All tones and alerts areturned off.

Turning Voice Announcement On or OffThis feature enables the radio to audibly indicate thecurrent zone or channel the user has just assigned, orthe programmable button the user has just pressed.This audio indicator can be customized according tocustomer requirements. Follow the procedure to turnVoice Announcement on or off on your radio.

Press the programmed Voice Announcementbutton.One of the following tone sounds:





Text-to-SpeechThe Text-to-Speech feature can only be enabled byyour dealer or system administrator. If Text-to-Speechis enabled, the Voice Announcement feature isautomatically disabled. If Voice Announcement isenabled, then the Text-to-Speech feature isautomatically disabled.

This audio indicator can be customized per customerrequirements.

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Setting Text-to-SpeechFollow the procedure to set the Text-to-Speechfeature.

Press the programmed Text-to-Speech button tolisten to the received text message.

Turning Intelligent Audio On or OffYour radio automatically adjusts the audio volume toovercome current background noise in theenvironment, inclusive of both stationary and non-stationary noise sources. This is a receive-onlyfeature and does not affect transmission audio.Follow the procedure to turn Intelligent Audio on or offon your radio.

Press the programmed Intelligent Audio button.

Note:This feature is not applicable during aBluetooth session.

Turning Trill Enhancement On or OffYou can enable this feature when you are speaking ina language that contains many words with alveolartrill (rolling “R”) pronunciations. Follow the procedureto turn Trill Enhancement on or off on your radio.

Press the programmed Trill Enhancement button totoggle the feature on or off.

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Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.

• While a call is in progress, the PTT button allowsthe radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button isused to make a new call (see Calls on page 28).

Press and hold the PTT button to talk. Release thePTT button to listen.

If the Talk Permit Tone or the PTT Sidetone isenabled, wait until the short alert tone ends beforetalking.

If the Channel Free Indication feature is enabledon your radio (programmed by your dealer), you willhear a short alert tone the moment the target radio(the radio that is receiving your call) releases the PTTbutton, indicating the channel is free for you torespond.

You hear a continuous Talk Prohibit Tone if yourcall is interrupted, for example when the radioreceives an Emergency call. You should release thePTT button.

Programmable ButtonsDepending on the duration of a button press, yourdealer can program the programmable buttons asshortcuts to radio functions.

Short press Pressing and releasing rapidly.

Long press Pressing and holding for theprogrammed duration.

Note:See Emergency Operation on page 71 formore information on the programmed durationof the Emergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons.

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Audio Toggle Toggles audio routingbetween the internal radiospeaker and the speaker ofwired accessory.

Battery Strength Indicates battery strength viathe LED Indicator.

Bluetooth® AudioSwitch

Toggles audio routingbetween internal radiospeaker and externalBluetooth-enabled accessory.

Bluetooth Connect Initiates a Bluetooth find-and-connect operation.

BluetoothDisconnect

Terminates all existingBluetooth connectionsbetween your radio and anyBluetooth-enabled devices.

BluetoothDiscoverable

Enables your radio to enterBluetooth Discoverable Mode.

Call Forwarding Toggles Call Forwarding on oroff.

ChannelAnnouncement

Plays zone and channelannouncement voice

messages for the currentchannel.

Emergency Depending on theprogramming, initiates orcancels an emergency.

Intelligent Audio Toggles intelligent audio on oroff.

Manual SiteRoam[1]

Starts the manual site search.

Mic AGC Toggles the internalmicrophone automatic gaincontrol (AGC) on or off. Notapplicable during Bluetoothsession.

Monitor Monitors a selected channelfor activity.

Nuisance ChannelDelete[1]

Temporarily removes anunwanted channel, except forthe Selected Channel, fromthe scan list. The SelectedChannel refers to the selectedzone or channel combination

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of the user from which scan isinitiated.

One Touch Access Directly initiates a predefinedPrivate, Phone or Group Call,or a Call Alert.

PermanentMonitor[1]

Monitors a selected channelfor all radio traffic untilfunction is disabled.

Phone Exit Ends a Phone Call.

Privacy Toggles privacy on or off.

Repeater/Talkaround[1]

Toggles between using arepeater and communicatingdirectly with another radio.

Reset HomeChannel

Sets a new home channel.

Silence HomeChannel Reminder

Mutes the Home ChannelReminder.

Scan [2] Toggles scan on or off.

Site Lock[1] When toggled on, the radiosearches the current site only.When toggled off, the radiosearches other sites inaddition to the current site.

Transmit InterruptRemote Dekey

Stops an ongoing interruptiblecall to free the channel.

Trill Enhancement Toggles trill enhancement onor off.

VoiceAnnouncement

Toggles voice announcementon or off.

Voice OperatingTransmission(VOX)

Toggles VOX on or off.

Wi-Fi Toggles Wi-Fi on or off.

Zone Toggle Allows radio user to togglebetween Zone 1 and Zone 2.

1 Not applicable in Capacity Plus.2 Not applicable in Capacity Plus--Single Site

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Assignable Settings or Utility FunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/Alerts Toggles all tones and alerts on or off.

Power Level Toggles transmit power levelbetween high and low.

Status IndicatorsThis chapter explains the icons, LED indicators, andaudio tones used in the radio.

LED IndicatorsLED indicators show the operational status of yourradio.

BlinkingRed

Radio has failed the self-test uponpowering up.Radio is receiving or sending anemergency transmission.Radio is transmitting in low batterystate.

Radio has moved out of range if Auto-Range Transponder System isconfigured.

SolidGreen

Radio is powering up.Radio is transmitting.Indicates full battery capacity when theprogrammed Battery Strength button ispressed.

BlinkingGreen

Radio is receiving a non-privacy-enabled call or data.Radio is retrieving Over-the-AirProgramming transmissions over theair.Radio is detecting activity over the air.

Note:

This activity may or may notaffect the programmed channelof the radio due to the nature ofthe digital protocol.

There is no LED indication whenthe radio is detecting activityover the air in Capacity Plus.

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DoubleBlinkingGreen

Radio is receiving a privacy-enabled callor data.

SolidYellow

Radio is monitoring a conventionalchannel.Indicates fair battery capacity when theprogrammed Battery Strength button ispressed.

BlinkingYellow

Radio is scanning for activity.Radio is receiving a Call Alert.All Capacity Plus-Multi-Site channelsare busy.

DoubleBlinkingYellow

Radio has Auto Roaming enabled.Radio is actively searching for a newsite.Radio has yet to respond to a GroupCall Alert.Radio is locked.Radio is not connected to the repeaterwhile in Capacity Plus.All Capacity Plus channels are busy.

TonesThe following are the tones that sound through on theradio speaker.

High Pitched Tone

Low Pitched Tone

Indicator TonesIndicator tones provide you with audible indications ofthe status after an action to perform a task is taken.

Positive Indicator Tone

Negative Indicator Tone

Audio TonesAudio tones provide you with audible indications ofthe status, or response to data received on the radio.

Continuous Tone

A monotone sound. Soundscontinuously until termination.

Periodic Tone

Sounds periodically dependingon the duration set by the radio.Tone starts, stops, and repeatsitself.

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Repetitive Tone

A single tone that repeats itselfuntil it is terminated by the user.

Momentary Tone

Sounds only once for a durationset by the radio.

Zone and Channel SelectionsThis chapter explains the operations to select a zoneor channel on your radio.

A zone is a group of channels. Your radio supports upto 32 channels and 2 zones, with a maximum of 16channels per zone.

Transmissions are sent and received on a channel.Each channel may have been programmed differentlyto support different groups of users or supplied withdifferent features.

Selecting ZonesFollow the procedure to select the required zone onyour radio.

Press the programmed Zone Toggle button.One of the following tone sounds:

Positive Indicator Tone Radio is in Zone 2.

Negative Indicator Tone Radio is in Zone 1.

Selecting ChannelsFollow the procedure to select the required channelon your radio after you have selected a zone.

Turn the Channel Selector knob to select thechannel, subscriber ID, or group ID.

CallsThis chapter explains the operations to receive,respond to, make, and stop calls.

You can select a subscriber alias or ID, or group aliasor ID after you have selected a channel by using oneof these features:

ProgrammedOne TouchAccess Button

This method is used for Group,Private, and Phone Calls only.

Note:You can only have oneID assigned to a OneTouch Access buttonwith a short or long

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programmable buttonpress.

ProgrammableButton

This method is used for PhoneCalls only (see Making PhoneCalls with the ProgrammablePhone Button on page 65).

Note:To unscramble a privacy-enabled call, yourradio must have the same Privacy Key, ORthe same Key Value and Key ID (programmedby your dealer), as the transmitting radio (theradio you are receiving the call from).

See Privacy on page 77 for moreinformation.

Group CallsYour radio must be configured as part of a group toreceive a call from or make a call to the group ofusers.Responding to Group CallsFollow the procedure to respond to Group Calls onyour radio.

When you receive a Group Call:




• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases thePTT button, indicating the channel is free foryou to respond. Press the PTT button torespond to the call.

• If the Voice Interrupt feature is enabled,press the PTT button to interrupt the audiofrom the transmitting radio and free the channelfor you to respond.






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The call ends when there is no voice activity for apredetermined period.

Making Group CallsFollow the procedure to make Group Calls on yourradio.


• Select a channel with the active group alias orID. See Selecting Channels on page 58.







5 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.

Private Calls A Private Call is a call from an individual radio toanother individual radio.

There are two ways to set up a Private Call. The firsttype sets up the call after performing a radiopresence check, while the second type sets up thecall immediately. Only one of these types can beprogrammed to your radio by your dealer.

You can use the Call Alert features to contact anindividual radio. See Call Alert Operation on page71 for more information.

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Responding to Private Calls Follow the procedure to respond to Private Calls onyour radio.

When you receive a Private Call:




• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases thePTT button, indicating the channel is free foryou to respond.Press the PTT button torespond to the call.

• If the Transmit Interrupt Remote Dekeyfeature is enabled, press the PTT button tostop an ongoing interruptible call and free thechannel for you to respond.




The call ends when there is no voice activity for apredetermined period.A tone sounds.

Making Private Calls Your radio must be programmed for you to initiate aPrivate Call. You hear a negative indicator tone whenyou initiate the call when this feature is not enabled.Follow the procedure to make Private Calls on yourradio.


• Select a channel with the active subscriberalias or ID.






5 If the Channel Free Indication feature isenabled, you hear a short alert tone the moment

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the transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.A tone sounds.

All CallsAn All Call is a call from an individual radio to everyradio on the channel. An All Call is used to makeimportant announcements, requiring full attentionfrom the user. The users on the channel cannotrespond to an All Call.Receiving All Calls

When you receive an All Call:

• A tone sounds.• The green LED blinks.• Your radio unmutes and the incoming call sounds


An All Call does not wait for a predetermined periodbefore ending.

If the Channel Free Indication feature is enabled,you hear a short alert tone when the transmitting

radio releases the PTT button, indicating the channelis free for you to use. You cannot respond to an AllCall.

Note:The radio stops receiving the All Call if youswitch to a different channel while receivingthe call. You are not able to continue with anyprogrammed button functions until the callends during an All Call.

Making All Calls Your radio must be programmed for you to make anAll Call. Follow the procedure to make All Calls onyour radio.

1 Select a channel with the active All Call groupalias or ID.





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Users on the channel cannot respond to an AllCall.

Selective Calls A Selective Call is a call from an individual radio toanother individual radio. It is a Private Call on ananalog system.Responding to Selective Calls Follow the procedure to respond to Selective Calls onyour radio.

When you receive a Selective Call:



1 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to respond.

2 Press the PTT button to respond to the call.The green LED lights up.


4 Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.A tone sounds.

Making Selective CallsYour radio must be programmed for you to initiate aSelective Call. Follow the procedure to makeSelective Calls on your radio.

1 Select a channel with the active subscriber alias orID.




5 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to

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respond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.

6 A tone sounds.

Phone Calls

Responding to Phone Calls as Group Calls Follow the procedure to respond to Phone Calls asGroup Calls on your radio.

When you receive a Phone Call as a Group Call:





3 The call ends when there is no voice activity for apredetermined period.A tone sounds.

Responding to Phone Calls as Private Calls Follow the procedure to respond to Phone Calls asPrivate Calls on your radio.

When you receive a Phone Call as a Private Call:

• The green LED lights up.• Your radio unmutes and the incoming call sounds




3 The call ends when there is no voice activity for apredetermined period.A tone sounds.

Responding to Phone Calls as All Calls When you receive a Phone Call as an All Call, youcan respond to or end the call, only if an All Call typeis assigned to the channel. Follow the procedure torespond to Phone Calls as All Calls on your radio.

When you receive a Phone Call as an All Call:

• The green LED blinks.

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• Your radio unmutes and the incoming call soundsthrough the speaker.

An All Call does not wait for a predetermined periodof time before ending.

Making Phone Calls with the ProgrammablePhone Button Follow the procedure to make a phone call with theprogrammable phone button.

1 Press the programmed Phone buttonThe green LED lights up. You hear the dialing toneof the telephone user.

2 Press the PTT button to talk. Release the PTTbutton to listen.

3 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.

A tone sounds when the telephone user ends the call.

During the call, when you press One Touch Accessbutton with the deaccess code preconfigured, yourradio attempts to end the call.

Stopping Radio Calls This feature allows you to stop an ongoing Group orPrivate Call to free the channel for transmission. Forexample, when a radio experiences a “stuckmicrophone” condition where the PTT button isinadvertently pressed by the user. Your radio must beprogrammed to allow you to use this feature. Followthe procedure to stop calls on your radio.

1 Press the programmed Transmit InterruptRemote Dekey button.



If an interruptible call is stopped via this feature:

• A negative indicator tone sounds on theinterrupted radio until the PTT button isreleased.

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If unsuccessful:



Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

Note:Your dealer or system administrator may havecustomized your radio for your specific needs.Check with your dealer or systemadministrator for more information.

TalkaroundThis feature allows you to continue communicationwhen your repeater is not operating, or when yourradio is out of range from the repeater but withintalking range of other radios.

The talkaround setting is retained even after poweringdown.

Note:This feature is not applicable in CapacityPlus--Single-Site, Capacity Plus--Multi-Site,and Citizens Band channels that are in thesame frequency.

Toggling Between Repeater and TalkaroundModesFollow the procedure to toggle between Repeater andTalkaround modes on your radio.

Press the programmed Repeater/Talkaroundbutton.One of the following tones sounds:


Radio is in talkaroundmode.


Radio is in repeater mode.

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Monitor FeatureThe monitor feature is used to make sure that achannel is clear before transmitting.

Note:This feature is not applicable in CapacityPlus--Single-Site and Capacity Plus--Multi-Site.

Monitoring Channels

1 Press and hold the programmed Monitor button.

You hear radio activity or “white noise” if there isactivity on the monitored channel.

You hear total silence if the monitored channel isfree.

2 Press the PTT button to talk. Release the PTTbutton to listen.

Permanent MonitorThe Permanent Monitor feature is used tocontinuously monitor a selected channel for activity.


Turning Permanent Monitor On or OffFollow the procedure to turn Permanent Monitor on oroff on your radio.

Press the programmed Permanent Monitorbutton.

When the radio enters the mode:

• An alert tone sounds.• The yellow LED lights up.

When the radio exits the mode:

• An alert tone sounds.• The yellow LED turns off.

Home Channel ReminderThis feature provides a reminder when the radio isnot set to the home channel for a period of time.

If this feature is enabled via the CPS, when your radiois not set to the home channel for a period of time,the following occurs periodically:

• The Home Channel Reminder tone andannouncement sound.

You can respond to the reminder by performing oneof the following actions:

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• Return to the home channel.• Mute the reminder temporarily via the

programmable button.• Set a new home channel via the programmable

button.

Muting the Home Channel ReminderWhen the Home Channel Reminder occurs, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.

Setting New Home ChannelsWhen the Home Channel Reminder occurs, you canset a new home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Scan ListsScan lists are created and assigned to individualchannels or groups. Your radio scans for voiceactivity by cycling through the channel or groupsequence specified in the scan list for the currentchannel or group.

Your radio can support up to 250 scan lists, with amaximum of 16 members in a list. Each scan listsupports a mixture of both analog and digital entries.


ScanYour radio cycles through the programmed scan listfor the current channel looking for voice activity whenyou start a scan.


The LED blinks yellow.

During a dual-mode scan, if you are on a digitalchannel, and your radio locks onto an analogchannel, it automatically switches from digital mode toanalog mode for the duration of the call which is alsotrue for the reverse.

There are two ways of initiating scan:

Main ChannelScan (Manual)

Your radio scans all the channelsor groups in your scan list. Onentering scan, your radio may,

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depending on the settings,automatically start on the lastscanned active channel or group,or on the channel where scan wasinitiated.

Auto Scan(Automatic)

Your radio automatically startsscanning when you select achannel or group that has AutoScan enabled.

Turning Scan On or OffFollow the procedure to turn scan on or off on yourradio.


• Press the programmed Scan button to start orstop Scan.

• Turn the Channel Selector Knob to select achannel programmed with a scan list.

Responding to Transmissions During ScanningDuring scanning, your radio stops on a channel orgroup where activity is detected. The radio stays onthat channel for a programmed duration known ashang time. Follow the procedure to respond totransmissions during scanning on your radio.

1 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button during hang time.The green LED lights up.




3 Release the PTT button to listen.The radio returns to scanning other channels orgroups if you do not respond within the hang time.

Deleting Nuisance ChannelsIf a channel continually generates unwanted calls ornoise, termed as Nuisance Channel, you cantemporarily remove the unwanted channel from thescan list. This capability does not apply to the channel

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designated as the Selected Channel. Follow theprocedure to delete nuisance channels on your radio.

1 When your radio locks on to an unwanted ornuisance channel, press the programmedNuisance Channel Delete button until you hear atone.

2 Release the Nuisance Channel Delete button.The nuisance channel is deleted.

Restoring Nuisance ChannelsFollow the procedure to restore nuisance channels onyour radio.


• Turn the radio off and then power it on again.• Stop and restart a scan via the programmed

Scan button.• Change the channel using the Channel

Selector Knob.

Vote Scan Vote Scan provides you with wide area coverage inareas where there are multiple base stations

transmitting identical information on different analogchannels.

Your radio scans analog channels of multiple basestations and performs a voting process to select thestrongest received signal. Once that is established,your radio unmutes to transmissions from that basestation.

During a vote scan, the yellow LED blinks.

Follow the same procedures as Responding toTransmissions During Scanning on page 69 torespond to a transmission during a vote scan.

Call Indicator SettingsAlarm Tone Volume EscalationYour radio can be programmed by your dealer tocontinually alert you when a radio call remainsunanswered.

This is done by automatically increasing the alarmtone volume over time. This feature is known asEscalert.

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Call Alert OperationCall Alert paging enables you to alert a specific radiouser to call you back when they are able to do so.

This feature is accessible via a programmed OneTouch Access button.

Responding to Call AlertsFollow the procedure to respond to Call Alerts onyour radio.

When you receive a Call Alert:

• A repetitive tone sounds.• The yellow LED blinks.

Press the PTT button within four seconds torespond with a Private Call.

Making Call AlertsFollow the procedure to make Call Alerts on yourradio.

1 Press the programmed One Touch Accessbutton.The green LED lights up.

2 Wait for acknowledgment.

If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.

Emergency OperationAn Emergency Alarm is used to indicate a criticalsituation. You are able to initiate an Emergency atany time even when there is activity on the currentchannel.

Your dealer can set the duration of a button press forthe programmed Emergency button, except for longpress, which is similar with all other buttons:

Short Press Duration between 0.05 seconds and0.75 seconds.

Long Press Duration between 1.00 second and3.75 seconds.

The Emergency button is assigned with theEmergency On/Off feature. Check with your dealer forthe assigned operation of the Emergency button.

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Note:

If short press the Emergency button isassigned to turn on the Emergency mode,then long press the Emergency button isassigned to exit the Emergency mode.

If long press the Emergency button isassigned to turn on the Emergency mode,then short press the Emergency button isassigned to exit the Emergency mode.

Your radio supports three Emergency Alarms:


In addition, each alarm has the following types:

Regular Radio transmits an alarm signal andshows audio and/or visual indicators.

Silent Radio transmits an alarm signal withoutany audio or visual indicators. Radioreceives calls without any soundthrough the speaker, until you press thePTT button.

Silent withVoice

Radio transmits an alarm signal withoutany audio or visual indicators, but allowincoming calls to sound through thespeaker.

Note:Only one of the Emergency Alarms above canbe assigned to the programmed Emergencybutton.

Receiving Emergency AlarmsFollow the procedure to receive Emergency Alarmson your radio.

When you receive an Emergency Alarm:

• A tone sounds.• The red LED blinks.

Note:Your radio automatically acknowledges theEmergency Alarm (if enabled).

You can silence the tone. Do one of the following:

• Press the PTT button to call the group of radioswhich received the Emergency Alarm.

• Press any programmable button.• Exit Emergency mode.

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Exiting Emergency Mode After Receiving theEmergency AlarmFollow the procedure to exit Emergency mode afterreceiving Emergency alarm.

Change the channel.Press the Emergency Offbutton.

Sending Emergency AlarmsThis feature allows you to send an Emergency Alarm,a non-voice signal, which triggers an alert indicationon a group of radios. Follow the procedure to sendEmergency Alarms on your radio.

Your radio does not display any audio or visualindicators during Emergency mode when it is set toSilent.



Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.

The Emergency Search tone can beprogrammed via the CPS.



If unsuccessful after all retries have beenexhausted:

• A low-pitched tone sounds.

The radio exits the Emergency Alarm mode.

Sending Emergency Alarms with CallThis feature allows you to send an Emergency Alarmwith Call to a group of radios. Uponacknowledgement by a radio within the group, thegroup of radios can communicate over a programmedEmergency channel.

Follow the procedure to send Emergency Alarms withcall on your radio.



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Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.TheEmergency Search tone can beprogrammed by your dealer or systemadministrator.








6 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.

7 Press the Emergency Off button to exit theEmergency mode.If you do not press the Emergency Off button toexit the Emergency mode, the red LED blinks andthe radio stays in Emergency mode.

Sending Emergency Alarms with Voice to Follow

This feature allows you to send an Emergency Alarmwith Voice to Follow to a group of radios. Your radiomicrophone is automatically activated, allowing you tocommunicate with the group of radios withoutpressing the PTT button. This activated microphonestate is also known as hot mic.

If your radio has Emergency Cycle Mode enabled,repetitions of hot mic and receiving period are madefor a programmed duration. During Emergency CycleMode, received calls sound through the speaker.

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If you press the PTT button during the programmedreceiving period, you hear a prohibit tone, indicatingthat you should release the PTT button. The radioignores the PTT button press and remains inEmergency mode.

If you press the PTT button during hot mic, andcontinue to press it after the hot mic duration expires,the radio continues to transmit until you release thePTT button.

If the Emergency Alarm request fails, the radio doesnot retry to send the request, and enters the hot micstate directly.

Note:Some accessories may not support hot mic.Check with your dealer or systemadministrator for more information.

Follow the procedure to send Emergency Alarms withvoice to follow on your radio.



2 Once the Emergency tone sounds, speak clearlyinto the microphone.

The radio automatically stops transmitting when:

• The cycling duration between hot mic andreceiving calls expires, if Emergency CycleMode is enabled.

• The hot mic duration expires, if EmergencyCycle Mode is disabled.


Reinitiating Emergency ModeThis feature is only applicable to the radio sendingthe Emergency Alarm. Follow the procedure toreinitiate Emergency mode on your radio.


• Change the channel while the radio is inEmergency mode.

The radio exits the Emergency mode, andreinitiates Emergency, if Emergency Alarm isenabled on the new channel.

• Press the programmed Emergency On buttonduring an Emergency initiation or transmissionstate.

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The radio exits this state, and reinitiatesEmergency.

Exiting Emergency Mode After Sending theEmergency AlarmThis feature is only applicable to the radio sendingthe Emergency Alarm.

Your radio exits Emergency mode when:

• An acknowledgment is received (for EmergencyAlarm only).

Note:If your radio has been programmed toremain on the Emergency Revert channeleven after acknowledgment is received,you need to turn off the radio and then,power it on again.

• An Emergency Exit Telegram is received.• All retries to send the alarm have been exhausted.• Your radio is turned off.

Note:Your radio does not reinitiate theEmergency mode automatically when it ispowered up again.

Follow the procedure to exit Emergency mode onyour radio.

Press the programmed Emergency Off button.

Man Down

Note:This feature is applicable to DP3441e only.

This feature prompts an emergency to be raised ifthere is a change in the motion of the radio, such asthe tilt of the radio, motion and/or the lack of motionfor a predefined time.

Following a change in the motion of the radio for aprogrammed duration, the radio pre-warns the uservia an audio indicator indicating that a change inmotion is detected.

If there is still no acknowledgment by the user beforethe predefined reminder timer expires, the radioinitiates an Emergency Alarm or an Emergency Call.You can program the reminder timer via CPS.

Turning the Man Down Feature On or Off

Note:The programmed Man Down button and ManDown settings are assigned via CPS. Check

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with your dealer or system administrator todetermine how your radio has beenprogrammed. If you disable the Man Downfeature, the programmed alert tone soundsrepeatedly until the Man Down feature isenabled. A device failure tone sounds whenthe Man Down feature fails while powering up.The device failure tone continues until theradio resumes normal operation.

You can enable or disable this feature by performingthe following action.

Press the programmed Man Down button totoggle the feature on or off.

Privacy This feature helps to prevent eavesdropping byunauthorized users on a channel by the use of asoftware-based scrambling solution. The signalingand user identification portions of a transmission arenot scrambled.

Your radio must have privacy enabled on the channelto send a privacy-enabled transmission, although thisis not a necessary requirement for receiving atransmission. While on a privacy-enabled channel,

the radio is still able to receive clear or unscrambledtransmissions.

Your radio supports two types of privacy, but only onecan be assigned to your radio. They are:

• Basic Privacy• Enhanced Privacy

To unscramble a privacy-enabled call or datatransmission, your radio must be programmed tohave the same Privacy Key for Basic Privacy, or thesame Key Value and Key ID for Enhanced Privacy asthe transmitting radio.

If your radio receives a scrambled call that is of adifferent Privacy Key, or different Key Value and KeyID, you will either hear a garbled transmission forBasic Privacy or nothing at all for Enhanced Privacy.

The green LED lights up when the radio istransmitting, and blinks rapidly when the radio isreceiving an ongoing privacy-enabled transmission.

Note:Some radio models may not offer this Privacyfeature, or may have a different configuration.Check with your dealer or systemadministrator for more information.

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Turning Privacy On or Off Follow the procedure to turn privacy on or off on yourradio.

Press the programmed Privacy button.

Multi-Site ControlsThese features are applicable when your currentradio channel is part of an IP Site Connect orCapacity Plus--Multi-Site configuration.Starting Manual Site SearchFollow the procedure to start manual site searchwhen the received signal strength is poor in order toattempt to find a site with better signal.

Press the programmed Manual Site Roam button.

• A tone sounds.• The green LED blinks.

If the radio finds a new site:

• A positive indicator tone sounds.• The LED turns off.

If the radio fails to find a new site:


• The LED turns off.

Site Lock On/Off







Accessing Neighbor Sites ListThis feature allows the user to check the adjacentsites list of the current home site. Follow theprocedure to access the Neighbor Sites List:

1 Press to access the menu.

2 Press or to Utilities.Press to select.

3 Press or to Radio Info. Press to select.

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4 Press or to Neighbor Sites. Press to select.

Lone WorkerThis feature prompts an emergency to be raised ifthere is no user activity, such as any radio buttonpress or activation of the channel selector, for apredefined time.

Following no user activity for a programmed duration,the radio pre-warns the user via an audio indicatoronce the inactivity timer expires.

If there is still no acknowledgment by the user beforethe predefined reminder timer expires, the radioinitiates an Emergency Alarm.

Only one of the following Emergency Alarms isassigned to this feature:


The radio remains in the emergency state, allowingvoice messages to proceed until action is taken. See Emergency Operation on page 71 for moreinformation on ways to exit Emergency.


Password Lock FeaturesThis feature allows you to restrict access to the radioby asking for a password when the device is turnedonAccessing Radios by Using PasswordsFollow the procedure to access your radio by using apassword.

Use the Channel Selector Knob and the SideButtons to enter password:

• Channel Selector Knob positions 1 to 9represent numbers 1 to 9, and position 10represents number 0.

• Side Buttons 1 to 2 represent numbers 1 to 2.

1 Enter the current four-digit password.

• Use the Channel Selector Knob to enter thefirst digit of the password.

• Press Side Button 1 or 2 to enter each digit ofthe remaining three digits of the password.

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2 Your radio automatically checks the validity of thepassword.If successful, the radio powers up.

If unsuccessful:

• You hear a continuous tone. Repeat Step 1.• After the third attempt, your radio enters into

locked state.A tone sounds. The yellow LEDdouble blinks. Your radio enters into lockedstate for 15 minutes.

Note:In locked state, your radio responds toinputs from On/Off/Volume Control Knobonly.

Unlocking Radios in Locked StateYour radio is unable to receive any call, includingemergency calls, in locked state. Follow theprocedure to unlock your radio in locked state.

1 Power up the radio.Your radio restarts the 15-minutes timer for lockedstate.

2 Wait for 15 minutes.

Your radio responds only to On/Off button inlocked state.

3 Repeat the steps in Accessing Radios by UsingPasswords on page 47 to access the radio.

BluetoothThis feature allows you to use your radio with aBluetooth-enabled device (accessory) via a Bluetoothconnection. Your radio supports both Motorola andCOTS (Commercially available Off-The-Shelf)Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32feet) line of sight. This is an unobstructed pathbetween your radio and your Bluetooth-enableddevice. It is not recommended that you leave yourradio behind and expect your Bluetooth-enableddevice to work with a high degree of reliability whenthey are separated.

At the fringe areas of reception, both voice and tonequality will start to sound "garbled" or "broken". Tocorrect this problem, simply position your radio andBluetooth-enabled device closer to each other (withinthe 10-meter defined range) to re-establish clearaudio reception. The Bluetooth function of your radio

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has a maximum power of 2.5 mW (4 dBm) at the 10-meter range.

Your radio can support up to three simultaneousBluetooth connections with Bluetooth-enableddevices of unique types. For example, a headset, ascanner, and a PTT-Only Device (POD). Multipleconnections with Bluetooth-enabled devices of thesame type are not supported.

Refer to the user manual of your respectiveBluetooth-enabled device for more details on the fullcapabilities of your Bluetooth-enabled device.

Your radio connects to the Bluetooth-enabled devicewithin range with either the strongest signal strength,or to one which it has connected to before in a priorsession. Do not turn off your Bluetooth-enableddevice or press the home back button during thefinding and connecting operation as this cancels theoperation.

Connecting to Bluetooth Devices

Turn on your Bluetooth-enabled device and place it inpairing mode.

Press the programmed Bluetooth Connectbutton.

Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer tothe user manual of your Bluetooth-enabled device.

• A tone sounds.• The yellow LED blinks.

Wait for acknowledgment.

If successful:


If unsuccessful:


Disconnecting from Bluetooth Devices

Press the programmed Bluetooth Disconnectbutton.A positive indicator tone sounds when the devicehas been disconnected.

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Switching Audio Route between Internal RadioSpeaker and Bluetooth DeviceFollow the procedure to toggle audio routing betweeninternal radio speaker and external Bluetooth device.

Press the programmed Bluetooth Audio Switchbutton.

A tone sounds when the audio route has switched.

Auto-Range Transponder SystemThe Auto-Range Transponder System (ARTS) is ananalog-only feature designed to inform you when yourradio is out-of-range of other ARTS-equipped radios.

ARTS-equipped radios transmit or receive signalsperiodically to confirm that they are within range ofeach other.

Your radio provides indications of states as follows:

First-Time Alert A tone sounds.

ARTS-in-RangeAlert

A tone sounds, if programmed.

ARTS-Out-of-Range Alert

A tone sounds. The red LEDrapidly blinks.


Over-the-Air Programming Your dealer can remotely update your radio via Over-the-Air Programming (OTAP) without physicalconnection. Additionally, some settings can also beconfigured via OTAP.

When your radio undergoes OTAP, the green LEDblinks.

When your radio receives high volume data:

• The channel becomes busy.• A negative tone sounds if you press the PTT

button.

Note:Once the programming is complete, a tonesounds, and your radio restarts (powers offand on again).

Wi-Fi Operation

Wi-Fi® is a registered trademark of Wi-Fi Alliance®.


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This feature allows you to setup and connect to a Wi-Fi® network. Wi-Fi supports updates for radiofirmware, codeplug, and resources such as languagepacks and voice announcement.

Turning Wi-Fi On or Off


The programmed Wi-Fi On or Off button isassigned by your dealer or systemadministrator. Check with your dealer orsystem administrator to determine how yourradio has been programmed.

You can turn on or turn off Wi-Fi® by performing thefollowing action.

Press the programmed Wi-Fi On or Off button.Voice Announcement sounds Turning On Wi-Fi orTurning Off Wi-Fi.

Connecting to a Network Access Point

Note:This feature is applicable to DP3441e only.The programmed Wi-Fi Status Query buttonis assigned by your dealer or system

administrator. Check with your dealer orsystem administrator to determine how yourradio has been programmed.

When you turn on Wi-Fi®, the radio scans andconnects to a network access point.

Press the programmed Wi-Fi Status Query button forthe connection status via Voice Announcement. VoiceAnnouncement sounds Wi-Fi is Off, Wi-Fi is On butNo Connection, or Wi-Fi is On with Connection.

UtilitiesThis chapter explains the operations of the utilityfunctions available in your radio.

Squelch LevelsYou can adjust the squelch level to filter outunwanted calls with low signal strength or channelswith a higher than normal background noise.

Normal This is the default setting.

Tight This setting filters out unwanted callsand/or background noise. Calls fromremote locations may also be filtered out.

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Setting Squelch LevelsFollow the procedure to set the squelch levels onyour radio.

1 Press the programmed Squelch button.

2 One of the following tone sounds:


Radio is operating in tightsquelch.


Radio is operating in normalsquelch.

Power LevelsYou can customize the power setting to high or lowfor each channel.

High This enables communication with radioslocated at a considerable distance from you.

Low This enables communication with radios incloser proximity.

Setting Power LevelsFollow the procedure to set the power levels on yourradio.

Press the programmed Power Level button.

One of the following tone sounds:


Radio is transmitting at lowpower.

NegativeIndicator Tone

Radio is transmitting at highpower.

Voice Operating TransmissionThe Voice Operating Transmission (VOX) allows youto initiate a hands-free voice-activated call on aprogrammed channel. The radio automaticallytransmits, for a programmed period, whenever themicrophone on the VOX-capable accessory detectsvoice.

You can enable or disable VOX by doing one of thefollowing:

• Press the PTT button during radio operation todisable VOX.

• Turn the radio off and then power it on again toenable VOX.

• Change the channel via the Channel Selectorknob to enable VOX.

• Turn VOX on or off via the programmed VOXbutton.

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If the Talk Permit Tone is enabled, use a trigger wordto initiate the call. Wait for the Talk Permit Tone tofinish before speaking clearly into the microphone.See for more information.

Note:Turning this feature on or off is limited toradios with this function enabled. Check withyour dealer or system administrator for moreinformation.

Turning Voice Operating Transmission On or OffFollow the procedure to turn Voice OperatingTransmission (VOX) on or off on your radio.

Press the programmed VOX button to toggle thefeature on or off.

Turning Acoustic Feedback Suppressor On or Off The feature allows you to minimize acoustic feedbackin received calls. Follow the procedure to turnAcoustic Feedback Suppressor on or off on yourradio.

Press the programmed AF Suppressor button.One of the following tone sounds:


Acoustic FeedbackSuppressor is activated.

NegativeIndicator Tone

Acoustic FeedbackSuppressor is not activated.

Turning Radio Tones/Alerts On or OffYou can enable and disable all radio tones and alerts,if needed, except for incoming Emergency alert tone.Follow the procedure to turn tones and alerts on or offon your radio.

Press the programmed All Tones/Alerts button.One of the following tone sounds:





Checking Battery StrengthFollow the procedure to check the battery level ofyour radio.

Press the programmed Battery Strength button.

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One of the following occurs:

• The LED lights up solid yellow indicating fairbattery capacity.

• The LED lights up solid green indicating fullbattery capacity.

• The LED blinks red indicating low battery capacity.

Turning Voice Announcement On or OffThis feature enables the radio to audibly indicate thecurrent zone or channel the user has just assigned, orthe programmable button the user has just pressed.This audio indicator can be customized according tocustomer requirements. Follow the procedure to turnVoice Announcement on or off on your radio.

Press the programmed Voice Announcementbutton.One of the following tone sounds:





Turning Text-to-Speech On or OffThis feature enables the radio to audibly indicate thecontent of the most recent received text message.Follow the procedure to turn Text-to-Speech on or offon your radio.

This feature does not function in accordance with theVoice Announcement feature. Check with your dealeror system administrator for more information.

Press the programmed Text-to-Speech button.

Switching Audio Route between Internal Radio Speakerand Wired Accessory

Follow the procedure to toggle audio routing betweeninternal radio speaker and wired accessory.

You can toggle audio routing between the internalradio speaker and the speaker of a wired accessorywith the condition that:

• The wired accessory with speaker is attached.• The audio is not routed to an external Bluetooth

accessory.

Press the programmed Audio Toggle button.

A tone sounds when the audio route has switched.

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Powering down the radio or detaching the accessoryresets the audio routing to the internal radio speaker.

Turning Trill Enhancement On or OffYou can enable this feature when you are speaking ina language that contains many words with alveolartrill (rolling “R”) pronunciations. Follow the procedureto turn Trill Enhancement on or off on your radio.

Press the programmed Trill Enhancement button totoggle the feature on or off.

Turning GPS/GNSS On or Off

Global Navigation Satellite System (GNSS) is asatellite navigation system that determines the radio’sprecise location. GNSS includes Global PositioningSystem (GPS) and Global Navigation SatelliteSystem (GLONASS).

Press the programmed GPS/GNSS button to togglethe feature on or off.

Note:Selected radio models may offer GPS andGLONASS. GNSS constellation is configuredvia CPS. Check with your dealer or systemadministrator to determine how your radio hasbeen programmed.

Turning Flexible Receive List On or OffFollow the procedure to turn Flexible Receive List onor off.

Press the programmed Flexible Receive Listbutton.

If enabled:

• The LED blinks yellow.• A positive indicator tone sounds.

If disabled:

• The LED turns off.• A negative indicator tone sounds.

Turning Intelligent Audio On or OffYour radio automatically adjusts the audio volume toovercome current background noise in theenvironment, inclusive of both stationary and non-stationary noise sources. This is a receive-onlyfeature and does not affect transmission audio.Follow the procedure to turn Intelligent Audio on or offon your radio.

Press the programmed Intelligent Audio button.

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Note:This feature is not applicable during aBluetooth session.

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Limited WarrantyMOTOROLA COMMUNICATION PRODUCTS

I. WHAT THIS WARRANTY COVERS AND FORHOW LONG:

MOTOROLA SOLUTIONS, INC. (“MOTOROLA”)warrants the MOTOROLA manufacturedCommunication Products listed below (“Product”)against defects in material and workmanship undernormal use and service for a period of time from thedate of purchase as scheduled below:

Digital Portable Radios 24 Months

Product Accessories (Ex-cluding Batteries andChargers)

12 Months

MOTOROLA, at its option, will at no charge eitherrepair the Product (with new or reconditioned parts),replace it (with a new or reconditioned Product), orrefund the purchase price of the Product during thewarranty period provided it is returned in accordancewith the terms of this warranty. Replaced parts or

boards are warranted for the balance of the originalapplicable warranty period. All replaced parts ofProduct shall become the property of MOTOROLA.

This express limited warranty is extended byMOTOROLA to the original end user purchaser onlyand is not assignable or transferable to any otherparty. This is the complete warranty for the Productmanufactured by MOTOROLA. MOTOROLAassumes no obligations or liability for additions ormodifications to this warranty unless made in writingand signed by an officer of MOTOROLA.

Unless made in a separate agreement betweenMOTOROLA and the original end user purchaser,MOTOROLA does not warrant the installation,maintenance or service of the Product.

MOTOROLA cannot be responsible in any way forany ancillary equipment not furnished by MOTOROLAwhich is attached to or used in connection with theProduct, or for operation of the Product with anyancillary equipment, and all such equipment isexpressly excluded from this warranty. Because eachsystem which may use the Product is unique,MOTOROLA disclaims liability for range, coverage, oroperation of the system as a whole under thiswarranty.

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II. GENERAL PROVISIONSThis warranty sets forth the full extent ofMOTOROLA'S responsibilities regarding the Product.Repair, replacement or refund of the purchase price,at MOTOROLA’s option, is the exclusive remedy.THIS WARRANTY IS GIVEN IN LIEU OF ALLOTHER EXPRESS WARRANTIES. IMPLIEDWARRANTIES, INCLUDING WITHOUT LIMITATION,IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO THE DURATION OF THISLIMITED WARRANTY. IN NO EVENT SHALLMOTOROLA BE LIABLE FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THEPRODUCT, FOR ANY LOSS OF USE, LOSS OFTIME, INCONVENIENCE, COMMERCIAL LOSS,LOST PROFITS OR SAVINGS OR OTHERINCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE ORINABILITY TO USE SUCH PRODUCT, TO THEFULL EXTENT SUCH MAY BE DISCLAIMED BYLAW.

III. STATE LAW RIGHTS:SOME STATES DO NOT ALLOW THE EXCLUSIONOR LIMITATION OF INCIDENTAL ORCONSEQUENTIAL DAMAGES OR LIMITATION ONHOW LONG AN IMPLIED WARRANTY LASTS, SOTHE ABOVE LIMITATION OR EXCLUSIONS MAYNOT APPLY.

This warranty gives specific legal rights, and theremay be other rights which may vary from state tostate.

IV. HOW TO GET WARRANTY SERVICEYou must provide proof of purchase (bearing the dateof purchase and Product item serial number) in orderto receive warranty service and, also, deliver or sendthe Product item, transportation and insuranceprepaid, to an authorized warranty service location.Warranty service will be provided by MOTOROLAthrough one of its authorized warranty servicelocations. If you first contact the company which soldyou the Product (e.g., dealer or communicationservice provider), it can facilitate your obtainingwarranty service. You can also call MOTOROLA at1-800-927-2744 US/Canada.

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V. WHAT THIS WARRANTY DOES NOTCOVER

1 Defects or damage resulting from use of theProduct in other than its normal and customarymanner.

2 Defects or damage from misuse, accident, water,or neglect.

3 Defects or damage from improper testing,operation, maintenance, installation, alteration,modification, or adjustment.

4 Breakage or damage to antennas unless causeddirectly by defects in material workmanship.

5 A Product subjected to unauthorized Productmodifications, disassembles or repairs (including,without limitation, the addition to the Product ofnon-MOTOROLA supplied equipment) whichadversely affect performance of the Product orinterfere with MOTOROLA's normal warrantyinspection and testing of the Product to verify anywarranty claim.

6 Product which has had the serial number removedor made illegible.

7 Rechargeable batteries if:

• any of the seals on the battery enclosure ofcells are broken or show evidence oftampering.

• the damage or defect is caused by charging orusing the battery in equipment or service otherthan the Product for which it is specified.

8 Freight costs to the repair depot.9 A Product which, due to illegal or unauthorized

alteration of the software/firmware in the Product,does not function in accordance withMOTOROLA’s published specifications or the FCCcertification labeling in effect for the Product at thetime the Product was initially distributed fromMOTOROLA.

10 Scratches or other cosmetic damage to Productsurfaces that does not affect the operation of theProduct.

11 Normal and customary wear and tear.

VI. PATENT AND SOFTWARE PROVISIONSMOTOROLA will defend, at its own expense, any suitbrought against the end user purchaser to the extentthat it is based on a claim that the Product or partsinfringe a United States patent, and MOTOROLA willpay those costs and damages finally awarded against

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the end user purchaser in any such suit which areattributable to any such claim, but such defense andpayments are conditioned on the following:

1 MOTOROLA will be notified promptly in writing bysuch purchaser of any notice of such claim,

2 MOTOROLA will have sole control of the defenseof such suit and all negotiations for its settlementor compromise, and

3 Should the Product or parts become, or inMOTOROLA’s opinion be likely to become, thesubject of a claim of infringement of a UnitedStates patent, that such purchaser will permitMOTOROLA, at its option and expense, either toprocure for such purchaser the right to continueusing the Product or parts or to replace or modifythe same so that it becomes non-infringing or togrant such purchaser a credit for the Product orparts as depreciated and accept its return. Thedepreciation will be an equal amount per year overthe lifetime of the Product or parts as establishedby MOTOROLA.

MOTOROLA will have no liability with respect to anyclaim of patent infringement which is based upon thecombination of the Product or parts furnishedhereunder with software, apparatus or devices not

furnished by MOTOROLA, nor will MOTOROLA haveany liability for the use of ancillary equipment orsoftware not furnished by MOTOROLA which isattached to or used in connection with the Product.The foregoing states the entire liability ofMOTOROLA with respect to infringement of patentsby the Product or any parts thereof.

Laws in the United States and other countriespreserve for MOTOROLA certain exclusive rights forcopyrighted MOTOROLA software such as theexclusive rights to reproduce in copies and distributecopies of such MOTOROLA software. MOTOROLAsoftware may be used in only the Product in whichthe software was originally embodied and suchsoftware in such Product may not be replaced,copied, distributed, modified in any way, or used toproduce any derivative thereof. No other useincluding, without limitation, alteration, modification,reproduction, distribution, or reverse engineering ofsuch MOTOROLA software or exercise of rights insuch MOTOROLA software is permitted. No license isgranted by implication, estoppel or otherwise underMOTOROLA patent rights or copyrights.

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VII. GOVERNING LAWThis Warranty is governed by the laws of the State ofIllinois, U.S.A.

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Motorola Solutions, Inc.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2013–2016 Motorola Solutions, Inc. All rights reserved. May 2016

www.motorolasolutions.com/mototrbo

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