Date of birth

05-03-1994

Natinality

Pakistani

+971 54 3042116

Essential Food safety

Training Abu Dhabi Food control Authority_ Dec 2018

Certificate of Development To recognized the attendance of guest service program_ I am Rotana _ June 2018

Safdartalib786@gmail.com

Food safety

OPERA PMS

ACHIEVEMENTS

PROFESSIONAL

SKILLS

PROFESSIONAL

EXPERIENCE

2018-Present

2015-2018 Senior waiter

at Movenpick Hotel & Resorts, Pakistan

As a restaurant senior waiter i responsible to promote and ensure guest

satisfaction, maintain a safe and sanitary work environment and ensure only

the highest quality products are being served. Establishes rapport with

guests to build guest loyalty and gather constructive feedback to ensure

satisfaction of every individual guest.

Duties and Responsibilities

Greeting and welcome guests promptly in a warm and friendly manner.

Assist guest with table reservation assist guest while seating ensure guest are serviced within specified time

Knowledge of menu and presentation standards Speak with guests and staff using clear and professional language, Able to answer any questions regarding menu and assist with menu selections.

Able to anticipate any unexpected guest need and reacts promptly and tactfully

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Serve food courses and beverages to guests set tables according to type of event and service standards and record transaction / orders

in point of sales systems at the time of order communicate with the kitchen regarding any menu questions, the length of wait and product availability

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverages

Responsible for clearing, collecting and returning food and beverage items to proper area.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Maintain cleanliness of work areas, china, glass, etc. throughout the shift and ensures that the restaurant is always kept clean and

organized, both at the front as well as the back of house areas.

Waiter

at Beach Rotana international Hotel, UAE

As a waiter i am responsible to professional service to our Guests ensuring

their restaurant visit will become a memorable dining experience.

General Duties and Responsibilities

Greet & seat customers and serve them in a professional, discreet &

personalizes way.

Perform all necessary tasks food & beverage according to the

standard of performs manual of the hotel.

Acquire in depth knowledge of food & beverage,( cocktails, beer,

wine) and wine suggestions menu of assigned outlet in order to

assist and provide advice to guests.

Check the Guest's identification to ensure they meet alcohol legal

requirements. Consistently monitor quality of food & beverage

being served.

Practice good customer relations and attend to customer

complaints / queries satisfactorily.

Responsible for maintaining hygiene and cleanliness standards in

the outlet & upkeep of service equipment.

Responsible for all service preparations before during and after the

service ( mis-en-place & mis-en-scene).

Ensure minimum wastage, breakage and spoilage.

Actively use up selling techniques to exceed guest expectations

and increase revenue.

Operate in a safe and environmentally friendly way to protect

guests' and colleagues' health and safety, as well as protect and

conserve the environment.

Comply with the hotel environmental, health and safety policies and

procedures.

2013 to Present_ Experience As A

Guest Service Associate In Hospitality

Industries

Darwish Apartment’s, Alfalah street , Passport Road

Abu Dhabi, United Arab Emirates

Abu Dhabi

Karachi

TASTE

Micros

Safdar Hussain Khoso

2013 To Present_ Experience As A Guest Service Associate In Hospitality Industries

Pre Opening Beach Rotana

Residency with great contribution and wholehearted commitment towards the success of the opening of Beach Rotana Residency_ Abu Dhabi _22th of July 2018

Marital

Status

Single

Emirates Id 784-1954-

133920-7

Arabic

Urdu

LANGUAGES

EDUCATION

02/2014-

12/2014

2013 - 2014

Waiter

at Marriott international, Pakistan

To accurately and completely take food and beverage orders, efficiently serve

food and beverages to the guests and attend to the guests' needs.

Duties and Responsibilities

Greet customers politely as they enter the restaurant. Introduce self to customers. Show customers to their tables.

Present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials.

Explain the menu items in terms of preparation, ingredients and presentation.

Be aware of allergy information on menu items. Answer inquiries about food and beverage items on the menu offer food inform customers of special items not listed on the menu. Take food and beverage orders accurately including any special requests.

Check food orders with customers to ensure correctness. Input the order into pos system.

Work with bartenders to fill beverage orders and work with kitchen staff to process and expedite food orders. Pre-set table for the orders.

Deliver and serve food at tables. use established food handling and serving techniques.

Ensure customers are satisfied with their food orders, beverages and service. Up sell food and beverage items throughout the meal. Monitor customer's needs and promptly handle requests.

Handle customer complaints in a polite and professional manner.

Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills prepare and provide customers with accurate check for the meals cash and credit card payments.re-set and prepare table for customers including

decorations, condiments, napkins, utensils.

Maintain a clean and organized service area.

Dispose of trash according to established procedures and perform any side-work as requested.

Comply with safety, health and hygiene policies and procedures.

Waiter at Lee grand fine & dinned cafe, Pakistan.

Welcome guests and promptly attend to tables.

Serve food and beverages to guests making.

Recommendations if needed share menu knowledge to assist guests with questions and special requests record transactions in the micros system correctly and timely check-in with guests to assure satisfaction with each course and beverage clean tables, complete

closing duties and re-stock tableware and other supplies.

2012 - 2014

Ensures that hotel brand standards and SOP's are consistently implemented. Work with fellow staffs and manager to ensure that the

restaurant achieves its full potential

Take an active role in coaching and developing junior staff.

Any other duties related to food and beverage service assigned by

the manager.

Bachelor’s in commerce. at Shah Abdul Latif University,Pakistan.

PERSONAL SKILLS

Team

Work Creativity Leadership Motivate

Key Competencies

Customer service Communication skills Numeracy skills Ability to multi-task Adaptability and appreciation

of diversity Accuracy and attention to

detail Stress tolerance Reliability Honesty and integrity Sense of urgency High energy level in the

Karachi

Karachi

Pakistan

English

Hindi

To attain the Opportunity in your

company where I can utilize my skills

towards the hospitality and promote

the name and fame of the

organization

Darwish Apartment’s, Alfalah street , Passport Road Abu Dhabi, United Arab Emirates

+971 54 3042116

Safdartalib786@gmail.com