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ProfileofVetHelpline(India)PvtLtd.
August’ 2015
Registered Office:
31 /32, Milanpur, Chandmari-Guwahati-781021, Assam, India
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Contents
1. Summary note on company details with contacts .........................................................................3
2. Organizational Profile .....................................................................................................................4
2.1 Introduction ..................................................................................................................................4
2.2 The incorporation: ........................................................................................................................4
2.3 The Service Profile: .......................................................................................................................5
2.4 Technical and managerial capabilities: .........................................................................................5
2.5 The core business and years in business: .....................................................................................6
2.6 Qualification of key staff: ..............................................................................................................7
2.7 Employee Profile and policy for ensuring continuity of professional services: ............................9
3. Key Technical Experience highlight:..............................................................................................10
3.1 Publications and advocacy programs: ........................................................................................14
4. Standard policies to ensure quality ..............................................................................................14
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1. Summary note on company details with contacts
Name of the company Vet Helpline India Pvt. Ltd.
Country India
Description of the company A development consulting company with
specialization in animal health care, livestock
development, food safety and public health.
Name of the Managing Director and contact
details.
Dr.Miftahul Islam Barbaruah
Mob: +919435558835
E-mail: [email protected]
Director Identification Number (DIN) of
Managing Director, Ministry of Corporate
Affairs, India
DIN 00158647
Professional Registration of Director Registered under Assam Veterinary Council
No.ASM 1604
Contact Address House No.31 / 32, Chandmari – Milanpur
Guwahati-781021, Assam, India
E-mail: [email protected]
Status of the organization Registered Indian private limited company
Registration Number 006298
Corporate Identification Number
( CIN )
U85200AS2000PTC006298
Income Tax Permanent Account Number
( PAN )
AABCV7201Q
Year of establishment 2000
Website http://www.vethelplineindia.co.in
Bank Details United Bank of India, Noonmati, Guwahati-
781021
Account No.0005050011218
IFSC Code: UTBI0NOO315
Swift Code: UTBIINBBGHT
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2. Organizational Profile
2.1 Introduction
Vet Helpline India Pvt Ltd is a 14 year old development consulting company. The companyhelps organizations conduct studies and implement development projects linked to animalhealth care, livestock development, food safety and public health. Since inception theorganization has worked with major clients like UNCTAD, IFC, ILRI, FAO, GALVmed, ASCI etc.
The company specializes in ‘Management of Veterinary Services’, ‘Animal Disease RiskManagement’,’ Value Chain Analysis ( Farm to Fork )’, ‘Enterprise Development’, ‘KnowledgeManagement’ and ‘M&E of development projects’.
In the year 2003, the company on mission mode (2003-2013) supported establishment ofFARMER (an acronym for Fellowship for Agri Resource Management and EntrepreneurshipResearch) – a north east India focused non-profit network of multidisciplinary professionals.
The company is active member of leading industry associations such as: Confederation ofIndian Industries (CII) and Indian Chamber of Commerce (ICC).
2.2 The incorporation:The company was incorporated during September’2000 and was registered at Shillong,Meghalaya.
The corporate Identification Number (CIN) of the company allotted by Ministry of CorporateAffairs, Government of India is: U85200AS2000PTC006298
The filing status of the company is available at website of the Ministry of Corporate Affairsand same can be accessed by visiting MCA website and using above CIN number.
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2.3 The Service Profile:
Management of Veterinary Service Delivery
We conduct action researches and work with development agencies, producer companies orcooperatives for Veterinary / Livestock service delivery focusing on institutional development, herdhealth and community approach of problem solving.
Animal Disease Risk Management and Food Safety
We provide consultancy to state and national level agencies in participatory risk assessment,policy analysis and development of communication strategy. We also work with companies,farmer and trader organizations to assist them in Business Continuity Management in thecontext of disasters and uncertainties.
Livestock Value Chain Analysis
We conduct value chain analysis both to suggest ways for value chain up-gradation and toassist government agencies for people centered risk based control of animal diseases.
Enterprise, Cluster and Skill development:
We assist government and non-government actors in agro-livestock cluster development,project design, capacity building of enterprises and implementation of designed businessdevelopment services.
Knowledge Management
We assist institutions to conduct in-house training, implement appropriate technologies,publish books, mobile applications, social videos, e-learning tools etc. aimed at improvingprofessional competency of animal health workers, animal / organizational productivity andquality of veterinary / livestock services.
Monitoring and Evaluation of projects
We provide consultancy for monitoring and evaluation of projects and policies primarily
focusing at livestock and allied sectors.
2.4 Technical and managerial capabilities:
The company has implemented number of livestock / poultry related value chain studies,capacity development programs, enterprise support programs and projects related tomonitoring and evaluation of specific programs / policies meant for livestock sectordevelopment. Details of projects implemented by the company in last 5 years are includedunder corresponding section of this document.
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The projects implemented by the company are being funded by national governments,international agencies and private sector enterprises. The company has the track record ofmanagerial competencies needed to network, mobilize resources (including partners), toengage with stakeholders and to communicate with clients / beneficiaries. Thecorresponding section of this document highlights detail account of clients handled by thecompany.
2.5 The core business and years in business:
The core business of the company is development consultancy focusing on 'Management ofVeterinary Services', 'Animal Disease Risk Management',' Value Chain Analysis', 'EnterpriseDevelopment', 'Knowledge Management' and 'M&E of development projects'. The companywas established in the year 2000 and has been active in the field of consultancy for last 14years.
Picture 1 Painting by Rabin Bar portraying the four core business areas of Vet Helpline India Pvt Ltd.
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2.6 Qualification of key staff:
The core specialization areas of key team members includes: public policy and developmentproject management, herd health management, Food safety, Quality control and meat /dairy processing.
The brief profiles of senior consultants are as follows:
Dr. M Islam Barbaruah
Dr.Barbaruah is a young veterinarian and a trained developmentfacilitator. Following his graduation in Veterinary Science and Animal Husbandry fromAssam Agricultural University, he has attended post graduate and executive programs atprestigious schools like Tezpur University (MBA), Asian Institute of Management , Manila (Master in Development Management ); Indian Institute of Management –Calcutta ( EDP onManagerial Excellence ), National Institute of Rural Development ( EDP on LivestockEnterprise Management ) etc.
Dr. Barbaruah has thirteen years of experience with expertise in development planning,project management, capacity building and agri-livestock value chain development.
He played key role in implementing various development and action research projectsfunded by organizations like United Nations Conference on Trade and Development(UNCTAD), IFC-SEDF of the World Bank Group, International Livestock Research Institute(ILRI), GALVmed, FAO of UN, and Agriculture Skill Council of India etc.
As a promoter director of Vet Helpline (India) Pvt.Ltd, he received Indian Association forAdvancement of Veterinary Research award -2002 for Information Technology Applicationin Veterinary Service Delivery.
Dr.Barbaruah have contributed to various organization which includes Ministry ofAgriculture, Government of India (As consultant for Monitoring of National AgriculturalDevelopment Program ), Government of Assam ( As Hon. Member Secretary of State TaskForce for Dairy Policy Formulation ), International Livestock Research Institute ( asConsultant ), Confederation of Indian Industries-Assam Chapter ( As Chairman of AgricultureCommittee ) Federation of Indian Chambers of Commerce and Industry –Guwahati (Member, Agro-Food processing and NTFP sector Sub Committee ), National Innovation
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Foundation –India ( As Consultant – Scouting and Business Development ), AmericanSoybean Association ( As Consultant – Feed Team ) etc.
Dr.Barbaruah has acted as a coordinator in conducting number of national level seminars,stakeholders’ consultations and workshops. He has contributed in publication of number ofproject related scientific papers, articles on contemporary issues and training manuals. Hewas a recipient of several merit scholarships and recognized in the media for contribution tosociety. Some of the publications of Dr.Barbaruah can be accessed from following links.
Mr.Amit Kumar Acharyya
Mr. Acharyya is a renowned food technologist with specialization inmeat and poultry product technologies. He has more than 33 years of all-round experiencein the field of meat and poultry processing (including further processing for ready to eatproducts).
He has implemented number of reputed projects related to processing of Poultry, Sheepand Goat, Buffalo, Pig and Emu bird.
Mr.Acharyya has contributed in leadership positions for numerous companies like Al –Hamd Agro Food Products Pvt. Ltd, Alchemist Ltd, PRS Technologies Pvt. Ltd, SumangalamInternational Pvt Ltd etc. He is also credited for his contribution to public sector fundedpioneer Meat Factory of Central Dairy Farm, Aligarh, India.
Dr.Abdul Samad
Dr Samad is a renowned herd health and veterinary medicine expertwith 37 years of experience. He is also the former Dean of Bombay Veterinary College,Mumbai. Dr.Samad is credited internationally for his extensive work on ICT application for
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Veterinary Service Delivery. He is a pioneer worker in the field of institutional developmentboth at state and national perspective and has worked on human resource development inthe context of Veterinary Service Delivery.
Dr.Samad is currently a member of India’s National Advisory Commission on milk productionand farmers’ issues established by the Indian Dairy Association, New Delhi.
He is also a member of the research advisory council of the ‘National InnovationFoundation’, Government of India to screen and validate traditional knowledge in animalhealth
Dr.Bhim Shankar Manubansh
Dr.Manubansh is one of the renowned faces of India’s dairy cooperativemovement. He has served National Dairy Development Board of India for two decades.Dr.Manubansh is credited for his contribution as Managing Director of Deshratna Dr.Rajendra Prasad Dugdh Utpadak Sahkari Sangh Ltd. (Barauni Dairy). He has worked in thisposition for long fourteen years.
Dr.Manubash has provided professional consultancy to numerous organizations whichincludes Naturals Dairy Pvt Ltd, Ganga Dairy Ltd, Bihar Rural Livelihoods Project etc.
2.7 Employee Profile and policy for ensuring continuity of professionalservices:
The company manages its operations with one full time director who is primarily anintegrator in contrast to other specialist and generalist working for the company ashonorary and retainer consultants. The company maintains a roaster of consultantscomprising of people from academics, government and private organizations. Onceconsidered for a project, we ensure legal agreement with consultants on mutually agreeddeliverables with time line and described quality standards of outputs. Review ofdocumented previous personal associations amongst the consultants and a pre assessmentof possible group dynamics are some of the factors that are taken into account whileforming the team for an assignment. This till date have been ensuring minimuminconvenience due to mid project replacement of consultants. Being a registered limitedliability company, the boards of directors are responsible to successful execution /continuity of service as per contract.
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3. Key Technical Experience highlight:
Case-I: Development of National Occupational Standard for Para-veterinary services in India
Client: Agriculture sector skill council of IndiaLocation: IndiaActivities:Preparation of National Occupational Standard (NOS) against four qualifications packs viz.Veterinary Field Assistant, Veterinary Clinical Assistants and Community VeterinaryAssistants and Artificial Insemination Technicians.
Case-II: Study to define and analyse cross-border and in-country livestock and livestock-products market systems in India for control of Transboundary Animal Diseases.
Client: FAO of the United NationsLocation: Indian state of Assam, Bihar, Tripura, UP and West Bengal.Activities:The study focused on understanding livestock market system (Livestock markets andLivestock Value chain) linked to cross-border trade (Indo-Nepal, Indo-Bangladesh and Indo-Bhutan) in the context of control of transboundary animal diseases like FMD, PPR and CSF.
Case-III: Policy Landscaping of Livestock Health product and Service Delivery in South Asia
Client: Global Alliance for Livestock Veterinary Medicine (GALVmed), UKLocation: Bangladesh, India (States of Orissa, Bihar, West Bengal, Assam, Nagaland andJharkhand only) and Nepal.Activities:The study focused on in-depth review of the administrative, policy and regulatoryframework under which non state actors involved in the delivery of livestock healthproducts and services operate.
Case-IV: “Poultry Value Chain Analysis for Risk based and People centered control of HPAIin two recent HPAI affected districts Viz.Jalpaiguri (West Bengal) and Dhubri (Assam) ofEastern India” ( 2012 )
Client: FAO of the United NationsLocation: Indian states of West Bengal and AssamActivities:
Poultry Value Chain Analysis
Conducted a study to record activities, movements, relationships and the motivationsbehind decisions / actions people take at all level of poultry business in assigned districts.The findings were combined with HPAI (Bird Flu) risk analysis, to suggest ways to controlBird flu (Risk management and Risk communication) involving various stakeholders.
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Case-V: Implementation Monitoring of Rashtriya Krishi Vikash Yojana (RKVY) –NationalAgricultural Development Program for the state of Assam and Arunachal Pradesh (2011)(Contract awarded to Director of the company Dr.M.Islam Barbaruah)
Client: Ministry of Agriculture, Government of IndiaLocation: Indian States of Arunachal Pradesh and Assam.Activity: Rapid evaluation of select projects, preparation of case studies and success storiesand assistance to state government officials on application of program’s managementinformation system (RKVY-MIS).
Case-VI: “Integrated characterization of three cross-border areas of India for the riskassessment and targeted, co-ordinated interventions of HPAI” (2010)
Client: Emergency Centre for Transboundary Animal Disease Operations (ECTAD), FAOLocation: Indian states of Tripura, Manipur and West BengalActivities:Risk Assessment Survey
Conducted a rapid HPAI (Highly Pathogenic Avian Influenza) risk assessment survey in 3border areas of India's North East Viz. Sonamura (West Tripura District), borderingBangladesh; Moreh (Chandel District, Manipur), bordering Myanmar; Jaigoan (JalpaiguriDist. of West Bengal) bordering Bhutan. The survey that focused mostly on socio-economicperspective identified medium to high risk areas for the select borders and suggested meansto mitigate the risk of transboundary transmission of HPAI.
Case-VII: Knowledge to Action: Enhancing traditional dairy value chain (2008-09)(Creating a demand for quality locally produced fresh milk and the capacity to supply it)
Client: International Livestock Research Institute (ILRI)Location: Four selected districts of Assam, IndiaActivities:Training need assessment of milk value chain participants, participatory translation andadaptation of training manual, training of master trainers on hygienic milk trading, designingand printing of training manuals for dairy producers and traders
Case VIII: Study and Action Plan on post bird flu scenario of poultry sector in Assam (2008-2009)
Client: North Eastern Development Finance Corporation Ltd (NEDFi)Location: AssamActivities:Primary study of poultry sector in Assam, capacity building & policy advocacy
Case –IX: “Scouting, Documentation and Standardization of Bamboo use in Livestock andpoultry sector, with special reference to N.E.India” (2007)
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Client: Cane and Bamboo Technology Centre, Guwahati, Assam (Funded under NationalBamboo Mission)Location: Assam and parts of Nagaland state of IndiaActivities:Scouting and documentation, training on bamboo technology, participatory prototypedevelopment etc.
Case-X: Dairy Sector capacity building under the program “Strategies and Preparedness forTrade and Globalization in India” (2006-2007)
Client: United Nations Conference on Trade and Development (UNCTAD)Partners: Center for International Trade in Agriculture and Agro Based Industries (CITA)Location: Assam, IndiaActivities:On-farm training of dairy farmers, organization of workshops and consultations related tofree trade agreements, implementation of study on cost and quality of Milk.
Case-XI: Commercial Layer farm enterprise development in Assam (2007-2008)
Client: IFC-SEDF, the World BankPartners: Assam Livestock and Poultry CorporationLocation: Assam, IndiaActivity: Enterprise development consultancy to selected project beneficiaries, Supervisionof training manual development and organization of training programs.
Case-XII Secretarial Support, Assam State Task Force for Dairy Policy Formulation,Government of Assam (Dr.M Islam Barbaruah –Director of the company was appointed asMember Secretary of the Task Force)
Client: Assam GovernmentLocation: State of Assam, IndiaActivities:Research and Policy Review: Contributing to development of background papers, groupdiscussion notes etc. to facilitate consultation.
Policy Consultation: Contributing to organization of workshops, e-discussions and formalmeetings on matters linked to policy.
Case-XII: Market Linked Alternative (Beyond Government) Veterinary-Service Delivery inAssam for Cluster Development
Client: In-house project.Partners: Oriental Insurance Company Ltd.; Alltech Biotechnology Pvt.Ltd. Qualitat ProductsPvt. Ltd.Location: Indian state of AssamActivities:Surveys and field visits, engagement with stakeholders, setting up of Common InterestGroup (CIG) with veterinarian member as service provider, supply of affordable veterinarymedicines, training and capacity building, cluster development and market linkage.
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Picture 2 Vet Helpline India team attending FAO workshop on Livestock Value Chains (2013) at Kathmandu, Nepal
Picture 3 Vet Helpline India team attending policy development workshop at Nairobi, Kenya (2014)
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3.1 Publications and advocacy programs:
Majority of reports prepared by the company for various clients and advocacy related activities areavailable online. The company is publishing an e-magazine since 2012. The magazine receivescontemporary articles from authors in 12 identified categories that cover all the broad areas ofveterinary and animal husbandry in the context of India. The free access e-magazine is available atwebsite viz.Vethelplineindia.co.in
The company is currently working on a broad in-house advocacy campaign based on an in-houseproblem tree analysis of veterinary service delivery in India.
4. Standard policies to ensure quality
Vet Helpline India is an organic organization targeting only a niche segment of developmentconsultancy. Quality of project output and goodwill of client organizations is its prime asset.Since we operate in an organic mode, there is no written standard policies, procedures,practices to ensure quality interaction with clients and output. As an organization, VetHelpline India does not take multiple assignments at the same time and preference is alwaysgiven for short term, relatively low budget projects. This is primarily due to organic structure
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and nominal availability of full time administrative support. Scope of innovation (includingtesting of new knowledge), reputation of the client, geographical spread and impact of theproject, are few crucial elements that determine companies selection of projects. Thecompany is consciously targeting and positioning itself as niche consulting firm for shortterm -low budget projects. Since timely completion of a project is linked to newopportunities and incentive for entire team, delivering quality and timely output is ensuredat all cost. We do not have any standard social protection practices. However, we donegotiate with external clients for personal security and wellbeing of our consultants whenthey are required to implement projects in sensitive areas.
Picture 4 Certificate of Incorporation: Vet Helpline India Pvt Ltd.
