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SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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Project Communication Strategy
SMART-SPACE
SMART SPACE PROJECT
WORK PACKAGE C “Communication” Activity A.C.1. Start-up activities including communication strategy
Draft document: D.C.1.1. Communication strategy Prepared by partner TP-LJ, Technology park Ljubljana, ltd asking for partner comments
SCOPE OF THIS TEMPLATE Partners are asked to comment and contribute to the Deliverable D.C1.1.
THE CONTEXT The Deliverable D.C1.1. Communication strategy is elaborated with the scope to coordinate communication activities and achieve the objectives with the target users selected. The strategy defines the messages, the methods, the activities and the evaluation measures. CONCEPT and APPROACH This communication strategy is based on the SMART-SPACE application form and the Alpine Space programme rules. The strategy is conceptualized in a way to deliver clear communication tools for specific project thematic activities, as well as a process of defining key communication messages to be delivered to the target groups. CONTRIBUTION BY THE PROJECT PARTNERS Partners are asked to contribute in terms of:
• Review of assigned communication tasks for Thematic workpackages responsibles connected with deliverables and deliverable responsible partners’.
• Comment on the strategy.
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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Contents 1. INTRODUCTION ............................................................................................................................................. 4
1.1. Target groups of a project ................................................................................................................. 4
1.2. The strategic role of communication ................................................................................................ 4
1.3. Communication within the project SMART-SPACE ........................................................................... 5
1.4. Involvement of project partners in communication ......................................................................... 5
1.5. Communication indicators ................................................................................................................ 6
2. COMMUNICATION ROADMAP................................................................................................................... 8
3. COMMUNICATION STRATEGY ................................................................................................................. 12
3.1. Implementation workpackages ....................................................................................................... 12
3.1.1. Activity A.T1.1: Digital Innovation to meet Alpine societal challenges and strengthen the
modernization of the AS industry ............................................................................................................ 12
3.1.2. Activity A.T1.2: Smart Technologies to improve AS SMEs competitiveness ................................. 13
3.1.3. Activity A.T1.3: Intermediaries to strengthen the digitization of AS SMEs .................................. 14
3.1.4. Activity A. T1.4: The Digital Single Market and smart technologies for AS growth ...................... 15
3.1.5. Activity A.T2.1: Alpine Digital Innovation HUB .............................................................................. 16
3.1.6. Activity A.T2.2: Alpine DIH: Toolset to strengthen the cooperation among AS Innovation
stakeholders for the SMEs smart innovation .......................................................................................... 17
3.1.7. Activity A.T2.4: Alpine DIH: toolset to strengthen the AS SMEs digitization processes ................ 17
3.1.8. Activity A.T3.1: Capacity building and awareness actions addressed to the Alpine Intermediaries
innovation networks ................................................................................................................................ 18
3.1.9. Activity A.T3.3: Actions addressed to SMEs to strengthen their innovation processes with
industry 4.0 and smart technologies ....................................................................................................... 19
3.1.10. Activity A.T3.4: Strengthening the cooperation among Alpine policy makers and innovation
stakeholders to set-up the Strategic Partnership .................................................................................... 20
3.1.11. Activity A.T4.1: Evaluation of the Pilot Action addressed to SMEs and Policy makers ............... 20
3.1.12. Activity A.T4.2: Elaboration of the SMART-SPACE strategy ........................................................ 21
3.1.13. Activity A.T4.3: Setting-up of the AS strategic partnership to promote AS SMEs digitization .... 21
3.1.14. Activity A.T4.5: Transferability Actions ....................................................................................... 22
3.2. Communication .................................................................................................................................... 23
3.2.1. Activity A.C.1: Start-up activities including communication strategy ........................................... 23
3.2.2. Activity A.C.2: Publication(s).......................................................................................................... 24
3.2.3. Activity A.C.3 PUBLIC EVENTS ........................................................................................................ 25
3.2.4. Activity A.C.4 Digital activities ....................................................................................................... 26
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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4. COMMUNICATION ACTIVITIES IN 2017 ................................................................................................... 28
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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1. INTRODUCTION
Nowadays the contribution of digital technologies is crucial, as they are changing the world of industrial
production with the so-called Fourth Industrial Revolution. The purpose of SMART-SPACE project is to
improve the framework conditions for innovation in the Alpine Space area. The project intends to strengthen
the cooperation within the innovation system to promote smart digital solutions in traditional industrial
sectors. An Alpine strategic partnership will be set up to implement a common action plan to be supported
by a Digital Innovation Hub, a competence center to assist all innovation actors to trigger Alpine growth and
wellness through digitalization processes and efforts.
1.1. Target groups of a project
SMART-SPACE is not about project partners, it is about promotion of digitization, awareness of importance
of digitization processes as well as an increase in digitization capacities in the following target groups:
- business support organizations,
- local public authorities,
- regional public authorities,
- national public authorities,
- sectoral agencies (Technology transfer and Innovation agencies, Technology Parks ...),
- higher education and research,
- SME (from textile, chemical and mechanical sectors, digital and media sectors, agro-food and
green-tech sectors),
- education/training centers and schools.
1.2. The strategic role of communication
This communication strategy is developed to support the project partners and activities in reaching the
project objectives and to support the management and cooperation within the partnership – in principle to
maximize project impacts. Communication also supports the transfer of outputs and developed results to
target groups not directly involved in the project. With the communication, we optimize the results and
outputs of SMART-SPACE. In SMART-SPACE communication activities are seen as a vital basis for the success
of the project, as they help in building strong relationships with target groups and stakeholders; as well as
support the achievement of the project and Programme objectives. The objectives of SMART-SPACE
communication activities are:
- To increase cooperation and participation of Alpine innovation stakeholders on smart manufacturing
processes.
- To address policy makers, SMEs and other innovation stakeholders by awareness and
communication actions on smart technologies and related digitization topics.
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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- To develop intermediaries´ competences to assist SMEs in their efforts related to digital technologies
and smart solutions is also an objective of the project.
- To promote smart manufacturing innovation processes in Alpine Space SMEs and during the project
several awareness actions, events, workshops and publications will be addressed to them.
1.3. Communication within the project SMART-SPACE
The present document is designed to support the overall and specific communication and visibility objectives
of the project, as we know that the success and sustainability of the project depend also on the widespread
awareness and dissemination of results – e.g. activities that inform target groups. The communication should
be strong among the partners, relevant stakeholders and target groups.
Communication activities are aimed at detailing the structure and the goals of the two main levels of the
project communication strategy:
- Internal communication – within the SMART-SPACE project team to communicate effectively with all
project partners on general project related issues, to inform partners about the actual status and
activities and share the information between the partners.
- External communication – with interested project target groups, stakeholders, end-users and general
public to promote effective dissemination of results and information relative to the development of
the project to all target groups, to encourage active participation of stakeholders, policy makers and
other parties and to support and enlarge the network of end users.
1.4. Involvement of project partners in communication
All partners are involved in the communication efforts of the project. Based on prepared templates and
guidelines, project partners will be assigned project communication tasks on a yearly basis and will verify and
communicate implementation of those tasks to the WP Communication leader. Groups of partners will be
assigned and verified at project meetings for joint communication efforts.
The following table highlights the project partners:
ROLE NAME ABBREVATION
LP Camera di Commercio Industria Artigianato e Agricoltura di Venezia Rovigo Delta-Lagunare
CCIAADL
PP Alsace Innovation AI
PP Agence Regionale pour l´Innovation ARII PACA
PP Tehnološki park Ljubljana d.o.o. TPLJ
PP bwcon GmbH bwcon
PP Innovations- und Technologietransfer Salzburg GmbH ITG Salzburg
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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PP AFIL – Associazione Fabbrica Intelligente Lombardia AFIL
PP Hochschule fur angewandte Wissenschaften, Fachhochschule Rosenheim
UASRo
PP CSP INNOVAZIONE NELLE ICT s.c.a.r.l. CSP
PP Agence Regionale du Développement et de l´Innovation ARDI Rhône-Alpes
PP Austria Wirtschaftsservice Gesellschaft Aws
PP Regione Veneto VENETO Table 1: Project partners of SMART-SPACE
Partner budget:
Communication budget is mainly concentrated in the WP Communication, which totals at
182.396,75 EUR. However, as communication activities are not only included in the WP
Communication also budget from thematic workpackages directly affects communication efforts of
SMART-SPACE.
1.5. Communication indicators
Application form of SMART-SPACE defines communication indicators measuring the immediate
results of information and communication activities. Indicators can be deliverable indicators
measures in terms of published articles or newsletters, the number of attendees to events, numbers
of publications printed, number of reports and similar, but also in terms of impact indicators as
SMART-SPACE is affecting change in digitization processes in SMEs as well as involvement of target
groups.
DELIVERABLE INDICATORS
Publications printed DIH AND ROADMAP
4 (DIH and Roadmap, Success cases brochure, Project results brochure, Leaflet on the project)
Roll up and posters to support communication activities
84
Events 46 (Regional events for innovation stakeholders, Participation to sectoral events at regional and EU and EUSALP level, Final event, Promotional activities at local level, Event in Bruxelles)
Digital activities 55 (Social networks communication plan, Set-up of social profiles, Maintenance and updates reports, Newsletter, Press Releases and press conference, Articles)
Table 2: Communication deliverable indicators.
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NUMBER OF
PARTICIPANTS
BUSINESS
SUPPORT
ORGANIZATIONS
REGIONAL
PUBLIC
AUTHORITY
LOCAL
PUBLIC
AUTHORITY
NATIONAL
PUBLIC
AUTHORITY
SECTORAL
AGENCY
SMEs
Regional
workshops
5 1 10-
15
Sectoral events
30 2 10 -
15
Final event 5
Promotional
activities at
local level
15 2 10
Events in
Bruxelles
1 2 5
Table 3: Target group involvement – impact indicators involvement.
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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2. COMMUNICATION ROADMAP
GENERAL OBJECTIVE KEYWORDS
FRAMEWORK CONDITIONS, INNOVATION, GROWTH IN FOF
SPECIFIC OBJECTIVES KEYWORDS
COOPERATION IN FOF
PARTICIPATION IN FOF
DEVELOPMENT OF COMPETENCIES FOR FOF
PROMOTE FOF PROCESSES
COMM. OBJECTIVES Raise awareness, Increase knowledge
Raise awareness, Increase knowledge
Increase knowledge, Influence attitude
Raise awareness, Increase knowledge
TARGET GROUPS Local public authority Regional public authority National public authority Sectoral agency Higher education and research SME Education/training center and school
Local public authority Regional public authority National public authority Sectoral agency Higher education and research SME Education/training center and school
Local public authority Regional public authority National public authority Sectoral agency Higher education and research SME Education/training center and school
Local public authority Regional public authority National public authority Sectoral agency Higher education and research SME Education/training center and school
APPROACH To raise awareness and increase knowledge we will specifically target sectoral agency, higher education and research SME, education / training center and school. The remaining target groups will of course be included but are not in focus of communication efforts as they are less considered as “islands of knowledge”.
To raise awareness and increase knowledge for participation in FoF we will specifically target sectoral agency, higher education and research SME, education / training center and school. The remaining target groups will of course be included but are not in focus of
To develop the competences for FOF we will specifically target Local public authority Regional public authority National public authority Sectoral agency Higher education and research SME Education/training center and school. The remaining target groups will again be included
To raise awareness and increase knowledge we will specifically target sectoral agency, higher education and research SME, education / training center and school. The remaining target groups will of course be included but are not in focus of communication efforts as they
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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communication efforts as they are less considered as “islands of knowledge”.
but will not be in focus of communication efforts.
are less considered as “islands of knowledge”.
ACTIVITIES SUPPORTING OBJECTIVES
Internal communication plan and rules supporting general and specific objectives of SMART-SPACE Project meetings (skype and physical meetings) Quality monitoring periodical reports resulting in press releases after each report supporting achievement of objectives as well as FOF Processes (raising awareness?)
- ALLTIME INTERNAL COMMUNICATION - COMMUNICATION DURING DEVELOPMENT PHASE - COMMUNICATION OF RESULTS
D.T1.1.3 Project workshop (public invitation, stakeholders´participation and input)
D.T1.2.2 Regional events addressed to SMEs
D.T3.1.2 Train the trainers course
D.T1.2.4 Summary report resulting in Infographics in video lectures
D.T1.1.4 Report resulting in infographics summarizing the potential of FOF for Alpine space
D.T1.2.3 Survey of at least 300 SMEs invitation to SMEs to participate
A.T3.1 and deliverables underneath it -Training and cross fertilization actions addressed to intermediaries
D.T2.2.1 Expert meeting report (press conference, video…)
D.T1.3.2 Thematic workshops for intermediaries
D.T1.3.2 Policy Makers’ and Networks’ representatives, public consultation (promotion and roundtable)
D.T2.4.2 Smart Manufacturing Synergic Platform – promote for inclusion
D.T1.4.1 Benchmarking report D.T2.1.1 AS Digital Innovation HUB platform promoted
A.T4.1. and deliverables underneath it – Evaluation of pilot actions addressed to SMEs and policy makers – resulting in video clips and similar
D.T1.4.2 PUBLIC CONSULTATION
A.T3.3 and deliverables underneath it – Actions addressed to SMEs to strengthen their innovation processes in FOF (pitches,
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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SMEs inclusion, B2B, workshops, thematic events, joint applications, …)
D.T1.4.3 Summary report resulting in Infographics or video lectures
D.T4.2.3 National events to present the strategy
D.T3.1.1 Report on 2 study visits (social media)
D.T3.1.2 Report on the trainers course
D.T3.13 – D.T3.1.13 Training and cross-fertilization actions
A.T3.4 and deliverables underneath it – Strengthening the cooperation among AS policy makers and innovation stakeholders (workshops, discussions, roundtables
D.T4.3.3 SMART-SPACE agreement to set-up a durable network – solemn signature with a press conference
D.T4.5.2 National transferability actions report
D.T4.5.3 Transnational transferability actions report
D.C.1.1 Communication strategy
D.C.1.2 Project website on the program portal
d.c.1.3 Project graphic image
D.C.1.4 Roll up and posters to support communication activities
D.C.1.5 Newsletter templates and communication templates
D.C.2.1 Leaflet on the project
D.C.2.2 Results brochure
D.C.2.3 Success cases brochure
D.C.2.4 Strategic cluster partnership and Digital innovation HUB presentation and roadmap
D.C.3.1 Regional workshops for inno. Stakeholders
D.C.3.2 Participation to sectoral events at regional, EU and EUSALP level
D.C.3.3 Final event
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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D.C.3.4 Promotional activities at local level
D.C.3.5 Event in Bruxelles
D.C.4.1 Social networks action plan
D.C.4.2 Set up of social profiles
D.C.4.3 Maintenance and updates reports
D.C.4.4 Newsletter
D.C.4.5 Press releases and press conference
D.C.4.6 Articles Table 4: Communication roadmap
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3. COMMUNICATION STRATEGY
3.1. Implementation workpackages
The communication activities will raise the awareness of the project and will have the potential to
impact positively on different kind of policies and media. Thanks to the transnational approach and
the involvement of stakeholders from 5 different countries and 11 project partners, the strategy will
guarantee the transferability of the results to other target groups.
3.1.1. Activity A.T1.1: Digital Innovation to meet Alpine societal challenges and strengthen
the modernization of the AS industry
Deliverable D.T1.1.3 PROJECT WORKSHOP
Time plan 6/2017
Involved partners LP, CSP ICT + PPS
Targeted communication audiences
Regional and national public authority, Sectoral agency, SME and business support organization
Communication Objective
To promote digitization as an important process and factor in competitiveness of AS and promote the project to target groups.
Brief description of communication activities
Each partner should inform its target groups directly as well as through press releases to media. It is crucial to post news about the t 1st workshop on social media. PR release will be about the conclusions and benchmarking findings of the workshop.
Deliverable D.T1.1.4. REPORT: DIGITAL TECHNOLOGIES, SOCIAL CHALLENGES
AND ENTERPRENEURSHIP IN ALPINE SPACE
Time plan 7/2017
Involved partners LP + PPs
Targeted communication
audiences
Local, regional and national public authority, Sectoral agency, higher
education and research, SME and business support organization
Communication
Objective
The report will be communicated in order to highlight needs and
opportunities of SMEs in the Alpine space – thus to create buzz and
interest in the topic.
Brief description of
communication activities
Pursuant to collected inputs of SMEs´ needs, TPLJ communication
manager will prepare an infographic, which will be published on
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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project website, websites of PPs and social media and sent to all
potential audiences.
3.1.2. Activity A.T1.2: Smart Technologies to improve AS SMEs competitiveness
Deliverable D.T1.2.2 REGIONAL EVENTS
Time plan 6/2017
Involved partners LP + PPS
Targeted communication
audiences
SMEs and business support organization
Communication
Objective
SMEs need to be more aware of the potentials and needs of usage of
digital technologies in their operations and manufacturing.
Brief description of
communication activities
SMEs will be invited through cooperation with sectoral clusters via
newsletters and partners’ social profiles, as well as publication on
websites and project website. Each partner will organize a 2-hour
event, attended by at least 10 SME's. The event will be organized in
the form of a round table. We will communicate the event results and
main points through newsletter, publish on websites (project and
official sites of LP and PPs), social media and each partner should
release an interview via local, national TV, Radio or social media.
Deliverable D.T1.2.3 SURVEY TO COLLECT INPUTS
Time plan 5/2017
Involved partners UASRo, PPs
Targeted communication
audiences
SMEs
Communication
Objective
To gather sufficient information on the needs and opportunities of
SMEs in the digitalization field, as well as to spike interest
concerning SMEs needs and knowledge through all project partners
and SMEs in all regions.
Brief description of
communication activities
An on-line survey on SMEs needs, knowledge and attitude to use
digital technologies will be posted on project website and also
websites of each partner. Each partner will post it on available social
SMART SPACE PROJECT WORK PACKAGE C “Communication” Activity A.C.1. Start up activities including Communication Strategy Delivery D.C.1.1.
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media and send it to SMEs. The aim is that at least 300 SMEs complete
the survey.
Deliverable D.T1.2.4 SUMMARY REPORT
Time plan 7/2017
Involved partners UASRo + PPs
Targeted communication
audiences
Local, regional and national public authority, sectoral agency, higher
education and research, business support organizations
Communication
Objective
To inform targeted audiences about SMEs needs to reach the aim –
strengthening their digitalization processes. To commence dialogue
and increase knowledge.
Brief description of
communication activities
The report will be published on the project website, whereas at least
one article will come out of the report to be published on partners’
websites as well. Summary of the report will be included in the
newsletter.
3.1.3. Activity A.T1.3: Intermediaries to strengthen the digitization of AS SMEs
Deliverable D.T1.3.2 THEMATIC WORKSHOP
Time plan 6/2017
Involved partners PPs
Targeted
communication
audiences
Local, regional and national public authority, sectoral agency and
business support organization
Communication
objective
With the workshop we want to promote awareness on digital
technologies and their potential. With communicating the workshop we
want to gather interest and involvement of the intermediaries to ensure
their cooperation and ultimately sustainability of SMART-SPACE provided
tools and solutions.
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Brief description of
communication
activities
Each partner will organize a minimum 2-hour event, attended by at least
10 representatives of intermediaries (local, regional or public authority,
business support organizations, sectoral agencies). The event will be
organized in the form of a world café (round tables) and will be
communicated through press release, social media, websites and
newsletter.
3.1.4. Activity A. T1.4: The Digital Single Market and smart technologies for AS growth
Deliverable D.T1.4.1 BENCHMARKING REPORT
Time plan 6/2017
Involved partners LP + PPs
Targeted
communication
audiences
Local, regional and national public authority, sectoral agency and
business support organization, SMEs
Communication
objective
Through the report we will inform target audiences about common topics
and networks of area in the field of the digitization industry to get all the
stakeholders involved.
Brief description of
communication
activities
Project partner P12 will prepare a benchmarking report and will spread it
to all PPs through Trello. TPLJ will prepare an article-news to be posted on
website of the project and through social media.
Deliverable D.T1.4.2 PUBLIC CONSULTATION
Time plan 6/2017
Involved partners LP + PPs
Targeted
communication
audiences
Local, regional and national public authority, sectoral agency.
Communication objective
Public consultation will be initiated in order to further check needs, expectations and opportunities for cooperation with policy makers and networks, but also to develop a joint approach to digitization thus consequently to ensure the visibility and sustainability of SMART-SPACE.
Brief description of
comm. activities
Regional round-tables - an open discussion about identifying
stakeholders´ needs, expectations and opportunities will be
communicated to all stakeholders through media (press release to
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media) and newsletters, sent directly to SMEs. Through the website we
will post news about the consultation and aim to involve as many
stakeholders as possible.
Deliverable D.T1.4.3 SUMMARY REPORT
Time plan 8/2017
Involved partners UASRo
Targeted
communication
audiences
Local, regional and national public authority, sectoral agency, higher
education and research, SME and business support organization
Communication
objective
To introduce clear and concrete methods, references, synergies and
networks to strengthen SMEs digitization to stakeholders thus to develop
a systematic approach to increasing opportunities and changing
awareness.
Brief description of
communication
activities
Summary report, made by UASRO, will display concrete methods. It will
be published on the project website. An Infographic will be made by TPLJ
and the partners will publish it on their own website and send it to target
groups – policymakers and intermediaries.
3.1.5. Activity A.T2.1: Alpine Digital Innovation HUB
Deliverable D.T2.1.1 SETTING UP AS DIGITAL INNOVATION HUB PLATFORM (DIH)
Time plan 9/2018
Involved partners bwcon
Targeted
communication
audiences
SME and business support organization.
Communication
objective
To spread knowledge about DIH and to attract SMEs, intermediaries and
policy makers or other stakeholders towards the use of toolsets and
suport. Through promotional activities we will involve stakeholders
outside of the project as well as SMEs to participate and use the platform.
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Brief description of
communication
activities
A big promotional campaign through a short video clip (1 minute, made
by P4), that will be posted on you tube channel, on social media, websites
of partners and a project website. A press release about the platform will
be sent to media and the e-newsletter to SMEs.
3.1.6. Activity A.T2.2: Alpine DIH: Toolset to strengthen the cooperation among AS Innovation
stakeholders for the SMEs smart innovation
Deliverable D.T2.2.1 EXPERT MEETING REPORT
Time plan 4/2018
Involved partners LP + PPs + OBSERVERS
Targeted
communication
audiences
Local, regional and national public authority, sectoral agency, SME and
business support organization
Communication
objective
The report based on a thematic workshop aims to increase knowledge and
spread awareness on the needs for digitalization in SMEs in the Alpine
Space area.
Brief description of
communication
activities
A report of the meeting will consist of inputs for the development of the
complete set of tools to strengthen the cooperation among AS innovation
stakeholders for the SMEs smart innovation. A report will be
communicated to target audiences through press release and through
publishing on the project website and the organizations´ websites. A short
video will be taped with main conclusions of the workshop.
3.1.7. Activity A.T2.4: Alpine DIH: toolset to strengthen the AS SMEs digitization processes
Deliverable D.T2.4.2 SMART MANUFACTURING SYNERGIC PLATFORM: Matching and
pitching methods to promote digital technologies
Time plan 10/2017
Involved partners LP + PPs
Targeted
communication
audiences
SMEs and business support organization
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Communication
Objective
Communication objectives are aimed at sharing information, and
improving awareness on the provided tools, thus checking their quality
through implementation of pilot projects, and ultimately ensuring
sustainability.
Brief description of
communication
activities
A platform will be communicated through newsletter, addressed to target
groups and through press release, sent to media. The link to the platform
will be posted on project website, as well as on partners’ websites. Efforts
will be made to post the link also to intermediaries’ sites.
3.1.8. Activity A.T3.1: Capacity building and awareness actions addressed to the Alpine
Intermediaries innovation networks
Deliverable D.T3.1.1 REPORT ON 2 STUDY VISITS
Time plan 6/2019
Involved partners LP + PPs
Targeted communication
audiences
SMEs
Communication
Objective
To spread information and increase awareness about exchanging
examples of good practices among SMEs and clusters.
Brief description of
communication activities
This information will be delivered to SMEs and other stakeholders
through press release sent to media, e-newsletter sent to policy
makers and SMEs and posting on websites. Relevant stakeholders and
SMEs will be invited to the visits through public invitations.
Deliverable D.T3.1.2 REPORT ON THE TRAINERS COURSE
Time plan 11/2017
Involved partners LP + PPs
Targeted communication
audiences
SMEs
Communication
Objective
To increase knowledge of PPs on digital technologies and innovation,
methodologies and tools to support local training for digital support
operators and cross fertilization with cluster managers.
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Brief description of
communication activities
This information about providing regional coaches with basic
knowledge on digital technologies and innovation, methodologies
and tools to support local training, will be spread to SMEs through
newsletter and posting on social media. After the completion of the
course SMEs will be invited to take advantage of the obtained
knowledge of PPs providing them with support, consultancy and
matchmaking opportunities. The licensed trainers will be published
on the project website and partners websites. Partners will make a
short intro of each of the trainers.
Deliverables D.T3.1.3 - D.T3.1.13 TRAINING AND CROSS-FERTILIZATION ACTIONS
Time plan 8/2018
Involved partners All partners
Targeted communication
audiences
BSOs, intermediaries such as local, regional, national authority,
intermediary and sectoral organization, including clusters
Communication
Objective
To increase knowledge of operators involved in TT&R activities as
well as cluster managers.
Brief description of
communication activities
For the promotion of the training possibilities, each PP will organize
a press conference, where a trainer will be also presented and send
newsletters to operators, intermediaries and cluster managers,
training will be published, with possible livestreaming on you tube,
social media promotion as well as publishing on the project website.
Short interviews and videoclips will capture the trainees experience.
3.1.9. Activity A.T3.3: Actions addressed to SMEs to strengthen their innovation processes
with industry 4.0 and smart technologies
Deliverable D.T3.3.1 - D.T3.3.11 PILOT ACTIONS ADDRESSED TO SMEs
Time plan 4/2019
Involved partners All partners
Targeted communication
audiences
SMEs
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Communication
Objective
To increase knowledge and awareness of SMEs and stimulate their
inclusion in digitalization processes.
Brief description of
communication activities
Events on smart manufacturing processes and fast prototyping and
also new generated ideas will be posted on websites and social
media and promoted also through newsletters. Workshops will be
widely promoted, as well as the results of pilots and the
testimonials.
3.1.10. Activity A.T3.4: Strengthening the cooperation among Alpine policy makers and
innovation stakeholders to set-up the Strategic Partnership
DELIVERABLE D.T3.4.1 - D.T3.4.5 Pilot actions in Italy, France, Austria, Germany
and Slovenia addressed to policy makers and innovation
stakeholders
Time plan 6/2019
Involved partners LP COORD; P12+P3+P11+P5+P4 INVOLVED
Targeted communication
audiences
Local public authority, Regional public authority, National public
authority, Sectoral agency
Communication
Objective
Increase awareness and creation of common understanding, defining
joint approach.
Brief description of
communication activities
Each PP will record a short interview with at least one stakeholder.
Pilot actions in each region will be communicated through that video
and e-newsletter, sent to all targeted audiences. Wide promotion of
the pilot will be executed – inviting policymakers and stakeholders to
participate through local, regional and national channels.
3.1.11. Activity A.T4.1: Evaluation of the Pilot Action addressed to SMEs and Policy makers
Deliverable D.T4.1.2 PARTNERS AND OBSERVERS MEETING REPORT
Time plan 2/2019
Involved partners
LP + PPs
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Targeted communication
audiences
Local public authority, Regional public authority, National
public authority, Sectoral agency, SME
Communication Objective To spread awareness and develop joint recommendations
and to improve the outputs.
Brief description of
communication activities
The recommendations - summary of the report will be
spread through a project website and a press release.
3.1.12. Activity A.T4.2: Elaboration of the SMART-SPACE strategy
Deliverable D.T4.2.3 NATIONAL EVENTS TO PRESENT THE STRATEGY
Time plan 4/2019
Involved partners ALL PROJECT PARTNERS
Targeted communication
audiences
Local, regional and national public authority, Sectoral agency,
business support organizations
Communication Objective Presentation of the strategy to Policy makers and SMEs through
national eveDnts – press conferences in each region. The aim is
to share knowledge and improve awareness.
Brief description of
communication activities
The strategy will be presented in each country through press
conference, that will be promoted through press releases, e-
mail invitations to journalists, policy makers and stakeholders.
Livestreaming on social media to highlight the most relevant
points of the strategy.
3.1.13. Activity A.T4.3: Setting-up of the AS strategic partnership to promote AS SMEs
digitization
Deliverable D.T4.3.3 SMART-SPACE AGREEMENT
Time plan 5/2019
Involved partners LP + PPs
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Targeted communication
audiences
Local, regional and national public authority, Sectoral agency,
higher education and research, business support organization
Communication Objective To spread the information about a SMART-SPACE agreement to
promote Alpine space smart solution and digitization processes
to sparkle interest among stakeholders.
Brief description of
communication activities
SMART-SPACE agreement will be promoted through press
release, newsletter, posting on website and social media.
3.1.14. Activity A.T4.5: Transferability Actions
Deliverable D.T4.5.2 NATIONAL TRANSFERABILITY ACTIONS REPORT
Time plan 6/2019
Involved partners LP + PPS
Targeted communication
audiences
Local, regional and national public authority, Sectoral agency,
higher education and research, SME and business support
organization
Communication Objective To inform large group of users about SMART SPACE network
and DIH and participation to the Strategic Partnership, to
provide sustainability, increase awareness and spread
knowledge.
Brief description of
communication activities
Report on events will be communicated in newsletter and sent
to target groups and published on a project website and social
media. Events will be promoted through the project website
and partner social media as well as through specialized
magazines and channels.
Deliverable D.T4.5.3 TRANSNATIONAL TRANSFERABILITY ACTIONS REPORT
Time plan 9/2019
Involved partners LP + PPS
Targeted communication
audiences
Local, regional and national public authority, sectoral agency,
higher education and research, SME and business support
organization
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Communication Objective To inform large group of users about SMART SPACE network
and DIH and participation to the Strategic Partnership, to
provide sustainability, increase awareness and spread
knowledge. Focus on other Alpine Space regions.
Brief description of
communication activities
Individual transnational events will be promoted through
project website and reports will be published in a form of a
news at least.
3.2. Communication • The communication activities in SMART-SPACE will serve as a horizontal support to all SMART-
SPACE thematic actions. The following preparatory activities are to be done:
• guidelines for each WPC activity will be written on time, before each activity. The guideline will
consist of needed information. P4 with the LP of each WP will prepare guidelines for activities.
• Publications, that will be prepared by P4, will be delivered in a digital version to all PPs.
3.2.1. Activity A.C.1: Start-up activities including communication strategy
ACTIVITY DESCRIPTION TIMEPLAN
D.C.1.1.
Communication
strategy
Prepared communication strategy defining activities,
time plan and necessary sources and results of each
communication activity as well as communication
objectives.
4/2017
D.C.1.2. Project
website on the
program portal
Based on program communication rules, the website will
be integrated on the Interreg Alpine Space platform. As
such the website, will utilize the capabilities of the
Program and is formatted based on provisions stipulated
by the program. The website will be updated on a weekly
basis by the communication manager, P4. The website
will be constantly maintained at least until projects´
completion. All partners will provide news and contribute
to website development. The website consists of various
contents: video clips, PPT presentations, final documents,
news, and similar.
4/2017
D.C.1.3. Project
graphic image
In order to achieve a project visibility of the general
public, project and graphic image with specific content
2/2017
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will be generated for partners to use for communication
and visibility purposes.
D.C.1.4. Roll-up and
posters to support
communication
activities
In order to achieve a project visibility, increase awareness
and stimulate interest of target groups roll-up and posters
with specific content will be generated for partners to use
at public events. Partners will receive digital versions of
posters to be printed according to their needs, and
translated into the local languages.
3/2017
D.C.1.5. Newsletter
template and others
communication
templates
Based on a graphic design of the project templates will be
templates, for communication and visibility purposes..
6/2017
Involved partners P4 as the communication manager will provide all start-up activities to be coordinated with LP and other PPs. All PPs will contribute contents to all activities.
Target group Project partners are the main target of this activities.
3.2.2. Activity A.C.2: Publication(s)
D.C.2.1 Leaflet of the
project
A general presentation of the project for all target
groups. The leaflet will be available in both, online and
printed version.
4/2017
D.C.2.2 Project results brochure
A brochure will present project results based on implemented pilots, the available toolsets for smart solutions. The brochure will be available in both, online and printed version. Generally the project brochure represents a relevant communication tool that can be used due to its high visibility and versatility as a wise promotion tool of the project towards a larger audience during all the type of public events organized within the project and also not strictly related to the implementation of project activities. Thus the brochure will have relevant results promoted and will stem towards promotion of DIH and sustainability of the project results.
10/2018
D.C.2.3 Success cases brochure
A brochure for SMEs, displaying success stories focusing towards raising awareness about including Digital Technologies within their innovation processes will be used as a promotional tool in the first two
1/2018
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years of the project visualizing the digitalization potential.
D.C.2.4 Digital Innovation Hub Presentation and Roadmap
The presentation of the overall follow-up SMART-SPACE project and the invitation to join the network will be available online. Furthermore, the roadmap will outline future activities and sustainability plans.
10/2019
Involved partners Responsible partner TP LJ.
Target group SMEs, intermediaries, authorities and Innovation stakeholders and policy makers.
3.2.3. Activity A.C.3 PUBLIC EVENTS
D.C.3.1. Regional
workshops for
innovation
stakeholders
Each area organizes 1 regional event to promote the
toolsets for SMEs.
6/2017
D.C.3.2. Participation
to sectoral events at
regional and EU and
EUSALP level
10 sectoral events of PPs to promote the project. 9/2018
D.C.3.3. Final event 1 public event open to all target groups to promote
project results.
9/2019
D.C.3.4. Promotional
activities at local level
2 local workshops in each region addressed to the
targets users.
9/2018
D.C.3.5 2 events in Bruxelles, linked to the Factory of the future, S3 and EU digital
1 event to create bridges and relationships, 1 to present the project results.
9/2019
Involved partners All
Target group SMEs, intermediaries and Innovation stakeholders and policy makers.
Short Description Events will be communicated through press releases, posting on project website and on the websites of all partners. For all events will be sent information in newsletters and for some of them will be livestreaming. The purpose of these events is to obtain best practices.
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3.2.4. Activity A.C.4 Digital activities
Involved partner
TIMEPLAN
D.C.4.1. Social
networks
communication
action plan
Each partner will
monthly send one news
to P9, who is responsible
for this deliverable and
who will publish it on
social profiles.
P9 will take care of publishing all documentation about the project with support of all the project partners, all other PPs are included. All other partners are responsible for sending all relevant project documents, pictures, videos, brochure, etc., to P4 and P9.
6/2017
D.C.4.2. Set-up of
social profiles
FB and LinkedIn profile
to promote and
coordinate the SMART-
SPACE project.
P9 is responsible, all other PPs are included with sending news.
6/2017
D.C.4.3 Maintenance
and updates reports
CSP will feed general
social profiles. WP
leaders will provide
contents on their
activities and all PPs will
contribute in their own
languages, convey local
and national contents,
translate and adapt
general contents.
6/2018 9/2019
D.C.4.4 Newsletter 9 newsletter issues CSP is responsible for this deliverable and will select contents from social media
6/2018-9/2019
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and convey them in periodic newsletters, that will be elaborated and issued in strict cooperation with all PPs and will be in English. P4 will develop the newsletter outline together with P9.
D.C.4.5 Press releases and press conference
Each partner will organize 3 press conference, round tables or open fora to promote the project based on guidelines.
All partners
9/2019
D.C.4.6 Articles 6 articles will be written by partners and published. They will guarantee the necessary approaches to specific topics linked to smart manufacturing according to Alpine SMEs´ characteristics.
All partners 9/2019
Involved partners Responsible partner P4, all PPs are involved and provide content. P9 assures the international and general purpose coverage in English.
Target group All the partners will be involved in feeding into.
Communication is present in all sections of the project work plan! All the partners, involved in the
project must spread all the news!
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4. COMMUNICATION ACTIVITIES IN 2017