PROJECT MANAGEMENT CANADA NATIONAL SERVICES

We anticipate your business challenges and eliminate project hurdles.

CBRE Project Management

is part of a full-service real

estate firm dedicated to

helping owners, occupiers and

developers effectively manage

their portfolios and projects,

while making the most efficient

use of their capital.

WHAT OUR TEAM CAN DOWe provide both the strategy and execution for projects resulting in proactive risk management and cost savings.

No matter the size or type of project, we can help. Our experience spans all project types, from tenant improvements, to retrofits, complex, multi-location assignments, and new builds.

We’ll work with you to understand your needs, create the best solution for your project and budget, maintain the right scope of work, and keep all deliverables on track. As a full-service commercial real estate firm, we can match the scale and scope of any project while offering the benefits of our global presence. We pride ourselves on our ability to provide our clients with the right people, processes, platform and performance on any project that we’re involved in.

OUR CLIENTS

Occupiers and Tenants

Owners and Investors

OUR REAL ESTATE PLATFORM

Office

Industrial and technical facilities

Retail

Hotels and hospitality

Sports and recreational facilities

Long term care and seniors living

Data centres

Hospitals

Municipal and public sector

Educational facilities

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IS LEADERSHIP AND STRATEGY THE MISSING PIECE IN YOUR REAL ESTATE PROJECT? Today’s real estate and construction market can be difficult to navigate when it comes to Project Management services. It would appear that any number and type of companies are providing what they describe as Project Management, including architects, interior design firms, general contractors and constructors, and independent consultant firms.

CBRE provides comprehensive Project Management services by acting as your un-biased representative throughout the entire real estate journey. Our fiduciary duty is to protect our client’s interests from a financial, contract and risk perspective. Focused efforts throughout this process will help you to make better, timelier business decisions. We’ll work with you to make sure that every person on your project is working for and respecting the interests of your business. As a third-party representative, independent from design, construction and all other trades, we are best positioned to provide the leadership that projects require.

For you, that means less time worrying about how things are going, and more time focusing on your core business, as we reduce cost, time and risk, while elevating the quality of each client project.

We provide our clients with performance and value.

WHEN SHOULD YOU INVOLVE A CBRE PROJECT MANAGER? While we can create value to our clients at any stage of a real estate mandate, it begins with understanding your strategic objectives. It starts with helping you develop a sound plan before a real estate transaction takes place, and integrating your business requirements, regardless of the type of real estate.

It begins with addressing any design and construction issues upfront before they potentially become challenges down the road. By getting us involved in the planning process, you’ll have a greater opportunity to reduce risk, improve knowledge transfer, and save money.

Let us help you define the right strategy, determine the right amount of space, create the right design, and assemble the right team for your investment — from day one.

By identifying cost savings and value engineering at the beginning of a project, our project management team can work to negotiate project costs, mitigate risk, accelerate project delivery and maximize scheduling opportunities. We define project goals and responsibilities, and guarantee clear reporting and communication.

Our value to clients includes:

• Negotiating costs – Managing and ensuring a transparent tender process to obtain the best price for project goods and services.

• Focusing on value analysis – Advising clients on where to reduce costs without risking overall project quality.

• Risk mitigation – Developing risk mitigation strategies before project commencement, thereby reducing overall project risk.

• Accelerating project delivery – Maintaining project momentum and scheduling by actively managing project deliverables.

• Developing Schedules – Advising clients on realistic project scheduling and identifying opportunities to expedite project activities.

• Leveraging procurement vehicles – Obtaining the best price for goods and services by taking advantage of CBRE’s preferred vendor relationships and partnerships.

• Enabling decision making – Empowering clients to make timely and appropriate decisions, avoiding unnecessary delays.

• Defining project governance – Identifying roles and responsibilities, oversight functions, policies for management principles and decision making aimed at reducing project related confusion and delays.

• Guaranteeing Project Communication – Providing clients and stakeholders with timely project information and reports, enabling decision making.

• Dispute Resolution – Acting to rectify vendor or project challenges immediately by drawing on industry experience and employing negotiations.

• Negotiating change orders – Guaranteeing client costs are not inflated or unfounded.

BUSINESSPLANNING

CONCEPTUALPLANNING

DESIGNDEVELOPMENT

CONSTRUCTIONFURNITURE,

FIXTURES ANDEQUIPMENT

MOVE

DEVELOPER

TYPICAL PROJECT MANAGER

CONSTRUCTION MANAGER

GENERAL CONTRACTOR

VA

LUE

AD

DED

CBRE FULL SERVICE PROJECT MANAGER

PROJECT MANAGEMENT VALUE CURVE Leveraging experience and excellence to create VALUE

PROJECT TIMELINE

80% OF SAVINGSRESULT FROM STAGES PRIOR TO CONSTRUCTION

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By allowing us to oversee, monitor, and retain control over all aspects of your project, we can help you minimize risk and get the best value at each project phase — keeping everything on schedule and within budget. Our full scope of service delivery includes:

OUR PROCESS AND APPROACH

05STRATEGIC

CONSULTING/PROGRAM

DEVELOPMENT

SITE SEARCH/LEASE ANALYSIS

DESIGNCOORDINATION

CONSTRUCTIONOVERSIGHT

FURNITUREPROCUREMENT

PROCESS

CORPORATERELOCATION

MANAGEMENTSERVICES

01 02 03 04 06

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PREFERRED PRICING TO CBRE CLIENTS ON THE NEWEST PRODUCTSCBRE clients benefit from our FUSION strategic sourcing program which offers preferred pricing on market-leading products for both real estate owners and occupiers. In 2013 over $260M in products were obtained through the FUSION program creating $30M in savings for our clients.

To maximize both savings and value, we encourage you to engage our FUSION partners during the design phase. Involvement after the bidding phase limits our ability to drive savings due to the after-the-fact pricing and market implications.

Top benefits include:

• Preferred pricing leveraging CBRE’s annual $28B spend

• Product selection that doesn’t compromise your budget

• Simplified design through integrated project delivery and use of innovative products

• Best prices that are offered upfront • Suggestions made on product selection

outside of consultants and contractors • Superior vendor performance and

value creation• A total cost of ownership approach

SELECT FUSION PARTNERS + AVERAGE CLIENT SAVINGS

ARMSTRONG CEILINGS 16% SAVINGS

GE LIGHTING 15% SAVINGS

SHAW FLOORING 19% SAVINGS

TYCO SECURITY SECURITY 8% SAVINGS

HAWORTH FURNITURE 14% SAVINGS

WE PROVIDE MORE SAVINGS TO OUR CLIENTS

FOR EVERY DOLLAR IN PROJECT MANAGEMENT FEES OUR CLIENTS RECEIVE, ON AVERAGE, $3.94 IN VALUE AND SAVINGS

It’s simple. We pay for ourselves.

Some of the ways we track cost savings include:

• Negotiated savings on project costs • Competitive tendering — the variance

between the highest and lowest bids • Strategic procurement cost savings through

our FUSION program — costs paid compared to actual market price

• Risk avoidance • Schedule improvement or gains

It is commonly understood that a project manager can mitigate project risks and save on costs. In order to demonstrate our value, CBRE tracks the value we deliver to clients on each assignment we’re engaged in. Our Value to Fee (VtF) metric identifies CBRE’s quantifiable cost savings efforts throughout the lifecycle of your project. It measures the value we bring to our relationship in proportion to the fees we charge. At the end of a project, we are able to demonstrate our cost savings to clients, as a multiple of the fee paid for our services. To our clients, that can result in significant savings.

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OUR TECHNOLOGY PLATFORM

LEVERAGING YOUR PROJECT’S SUCCESSProject Managers and clients are empowered to make better decisions and with confidence when they use ProjectInsight. Based on our custom Playbooks, our collaborative web-based platform provides our clients with real-time information on how we’re running your project and managing your budget — at every project stage. We use these tools and techniques to initiate, plan, optimize, and implement your project.

We provide the transparency, control, and governance on either a single project, program of work, or a portfolio of initiatives.

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Corporate Relocation Management Services

We help develop the strategy and planning behind your move.Integrated within CBRE’s Project Management line of service, our Corporate Relocation Management team has extensive experience in assisting our clients with complex and multi-phased moves. Whether our clients need to make their relocation within a year or a matter of months, our team can help them move any number of people into one or many locations — on time and on budget. In fact, we have planned and managed over 50,000 moves in the past five years alone.

Moving is the easy part. It’s the strategy behind it that’s complex.Through responsive planning, timely control, and upfront communication, our team of relocation professionals partner and collaborate with our clients to:

• Reduce the level of stress involved with the relocation • Develop and manage complex relocations involving IT and telephony • Minimize any relocation costs or business downtime • Execute a smooth and seamless transition into the new workspace • Provide full transparency on the process • Establish and maintain a strong governance model through our own

proprietary program playbooks • Value engineer the project from inception to completion

We have the experience you need to ensure for a successful relocation.

We are one of the few firms in Canada who can scale our internal project management teams to deliver projects of all sizes in major cities across the country. We know how to assemble the right team, and invest our time and energy to make any project or program successful.

Within Canada, CBRE has over 245 Project Management employees and has been delivering projects for over 20 years. Our Canadian Project Management group manages close to 4,000 projects yearly with a capital project value of $3.1B. We are a leader in providing Project Management services for major accounts such as RBC, IBM, and Infrastructure Ontario, along with portfolio or project specific assignments across the country of various complexity and scope.

SCALE MATTERS IN PROJECT MANAGEMENT

CONTRACT VALUE

PROJECTS ANNUALLY

PROFESSIONALS24537903.1B

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PROJECT MANAGEMENT CANADA IS PART OF A GLOBAL PLATFORM To support our Canadian network of Project Management professionals, CBRE leverages a global project management organization focused on the infrastructure platform necessary to leverage our size and scale. Systematic principles and processes, integrated tools and technologies, and experienced professionals ensure that projects are delivered according to scope, schedule, and budget expectations.

Forming a key part of this global platform, we partner with clients to implement cost-effective, scalable staffing models and introduce industry-leading processes designed to optimize project management activities and make the most efficient use of capital. We are one of the few firms in Canada who can scale our teams to deliver projects of all sizes in major cities across the country. We know how to assemble the right team, and invest our time and energy to make any project or program successful.

Providing scalable resources and solutions to our clients.

IN OUR COMMUNITIESShaping the landscapes of communities across Canada through the projects we manage isn’t the only way CBRE gets involved at a local level. We have pride for the places and cities we live, and want to give back in any way possible. Our Project Management group has the honour of supporting charitable organizations and foundations annually — including the Ottawa Hospital’s University of Ottawa Eye Institute and the Donald K. Johnson Eye Centre at the Toronto Western Hospital — through donations, corporate initiatives, events and employee time spent supporting these groups every year. We’re proud to say that annually, our group alone raises over $1.5 Million for deserving causes across the country.

CBRE IN CANADA

21Offices

Employees

Services

PROJECT MANAGEMENT

PROPERTY SALESAND LEASING

CORPORATE SERVICES

FACILITIES MANAGEMENT

APPRAISAL ANDVALUATION

DEVELOPMENT SERVICES

INVESTMENT MANAGEMENT

INTEGRATED SERVICES

CONSULTING

2, 0 7 9

ABOUT CBRE CANADACBRE is the world’s largest commercial real estate service providers. Our leadership comes from an enduring culture of client service, and every day we focus on new ways to create value for our clients. We are the fastest to launch new services, develop market niches, and provide solutions to a swiftly evolving set of client requirements worldwide. Our clients harness the power of tens of thousands of local professionals, with intimate knowledge of every major market in the world, supported by the broadest spectrum of global intelligence, relationships and experience.

We have developed a reputation for providing strategic advice and delivering comprehensive real estate services, including property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting.

Our business practices are

guided by our corporate values

of Respect, Integrity, Service and

Excellence (RISE). These values

are timeless and transcend all

markets, service lines, languages

and business cultures.

16 | PROJECT MANAGEMENT CANADA | NATIONAL SERVICES

We anticipate our client’s real estate and business challenges,

while eliminating project hurdles.

We are a full-service real estate firm dedicated to helping real estate owners, occupiers and developers

effectively manage their portfolios and projects.

This disclaimer shall apply to CBRE Limited and to all other divisions of the Corporation (“CBRE”). All information included herein pertaining to CBRE – including but not limited to its operations, employees, technology and clients – are proprietary and confidential, and are supplied with the understanding that they will be held in confidence and not disclosed to third parties without the prior written consent of CBRE. CBRE and the CBRE logo are the service marks of CBRE Limited and/or its affiliated or related companies in other countries. All other marks displayed on this document are the property of their respective owners. CBRE © 2015 All Rights Reserved.

FOR MORE INFORMATION, VISIT: www.cbre.ca/pjm