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Project Management in IS Applications
Mark Ritchie
Head of Project Services
IS Applications Division
Rhian Davies
Senior Project Manager
IS Applications Division
Definition: Project Management
“Project Management is the discipline of planning, organising, and managing resources to bring about the successful completion of specific project goals and objectives.”
www.wikipedia.org
Should be straightforward … but it isn’t!
Agenda
• How did we get here?
• Who are Project Services?
• Delivering Projects
• Maintaining Business Alignment
• Demo
• Principles of Good Project Management
• Questions and Answers
How did we get here?
Some Great Project Managers
Ernest Shackleton
Antarctic Explorer
Steve Jobs
Founder and CEO of Apple
Barack Obama
President of the United States
Who are Project Services?
• Specialist team with 20 staff
• Core skills:
– Project and Programme Management
– Business Analysis
– Technology and business
understanding • Dedicated to delivery of University
projects
• Manage >8000 days and 60+ projects per annum
Project Resources by Business Area (2008/9)
3% 5%
8%
4%
5%
8%
25%
6%
7%
29% Accom Services
Estates
Finance
Governance
Procurement
Human Resources
IT Services
Learning
Research
Student
Total Project Days = 8000
Delivering Projects - Foundations
• Project Methodology
– Scope managed from initiation
– Milestones defined and agreed
– Cost/benefit reviews at stage ends
• Projects Web Site project info viewable by all stakeholders
• Organisational structure optimised for project delivery
• ASTA - enterprise level project management software
• Professional development for all staff
Project Project Managers Report
AP 78-511 OTH065PebblePad ePortfolio Implementation
MilestonesDeployment - Sept 2008Closure - October 2008
Resource SummaryApproved Estimate: 40dResource To Date: 20dResource This Period: 10dEstimate to Complete: 2d
Report for period 15/08/08 to 23/09/08
Channel and EASE integration code has been successfully deployed to the live MyEd servers. The deployment stage has been signed off.
Project closure questionnaires have been sent out. The project closure meeting is scheduled for the 30th September.
Delivering Projects - Reporting
Project Summary For January 2009Projects In Progress 76
Projects Not Started 13
Projects With No Project Manager 8
Projects With No Customer Priority 10
Projects With No Next Milestone 14
Next Milestones - February 2009 64
Next Milestones - March 2009 9
Next Milestones - April 2009 or Later 2
Next Milestones Achieved 22 (of 52)
% Next Milestones Achieved 42
Delivering Projects – Reporting
Maintaining Business Alignment• Annual process to identify projects
• Projects aligned with UoE Strategic Plan
• Projects prioritised by cost benefit ratio
• Projects organised by business area with IS Apps Programme Manager
• Flexibility within each area to:
– Extend existing projects
– Withdraw projects
– Add new “in year” projects• Governance Group made up of senior UoE executives
Demo of Projects Web Site, ASTA and Project Office support (WIS)
Principles Of Good Project Management
• Partnership with the Project Sponsor
• Transparency and accountability
• Use methodology as a framework
• Communications plan as important as the Gantt Chart
• Keep messages simple and to the point
• Learn from your successes and mistakes
• Motivation and morale are key
• Get out there – don’t be a back office PM!
A reliable “juicer” for successful projects has not yet been invented!
Project Management Resources
• Projects Web Site
• Projects Methodologies - basic and standard
• Project Management advice and consultancy
• Project Management Training (July 2009)
• Wiki based projects repository (July 2009)
