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8/2/2019 Project Management - UTM
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Project Environment
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Asset & Facility Life Cycle
DESIGN &CONSTRUCTION
OPERATION &MAINTENANCE
ASSET Life Cycle
REFURBISHMENT ORREBUIDING
Project Management
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Parties Involved in Construction
Projects and the Environment
Conversion
ProcessInput Output
Suppliers Consultants Designers
Sub-Contractor Contractor Owner
TownPlanningAuthorities Regulatory Authorities Trade Unions
Professional organizationsConstruction Associations
StandardsOrganizations
Demand
Technology
Govt. Agencies
LawMakers
Economic Conditions
Public Social
InternalEnvir
onment
Operating Environment
General
Environment
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Types of projects
Residential: Single family houses, multi-unit town houses, high rise
apartments, condominiums
General Buildings: Retail stores, urban development, schools, hospitals,
churches
Heavy Engineering: Dams, tunnels, power, bridges
Industrial: Petrochemical plants, mills, plants
Asset & Facility Management
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Challenges Ahead - Projects
Increasing project size
Increasing technological complexities
Complex organizational relationships
Working together
Govt. regulations
Integration of design & construction
Shortages of skilled workforce Economic trends
Growing customer demands
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Challenges AheadAsset & Facility
Lack of standardised practice
Lack of contractual arrangements
Lack of defined tools and system
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3D Influence on construction
firms Stable Vs Dynamic
Simple Vs Complex
Friendly Vs Hostile
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How to respond the influences?
Construction Organizational System
Open/Organic Closed/Mechanistic
Responding to the environment
Free interaction with the environment
Decentralized hierarchy
Informal coordination/control
EmpowermentFlexibility
Operating in a specified way with a
given output from a specified input
Cannot be influenced by the changing
Environment
Well documented policiesCentralized/functional department
Authoritative
Procedures/bureaucracy
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Reasons why projects do not
satisfy performance requirements Failure to be organic/open
Inadequate articulation of requirements
Poor planning
Inadequate technical skills
Lack of teamwork
Poor communications and coordination Insufficient monitoring of progress
Inferior corporate support
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Reasons Why Assets & Facility
Management Projects do not satisfy
Requirements Increased response time leading to increased wastages,
scraps, and reworks;
Current IT and technological systems could only collect
data related to mechanical, civil and electrical utilities butcould not control them to efficiently serve the customer;
Both preventive and predictive systems are too poor toavoid damages and foresee problems before they occur;
Poor surveillance and inventory systems leading to ever
increased asset loss and duplication; Real time control and automation is a distant dream;
Lack of sustainable methods leading to increased energyconsumption and bills.
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Construction Vs manufacturing
labor intensive,
fragmented,
less precision
Automated
Assembly line
More precision
Craftwork paradigm Mass-production philosophy
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People management
Design/Construction integration
Quality & performance improvement
New management concepts
TQM
Reengineering
Supply chain logistics/JIT
Empowerment
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Project Life Cycle
Conceptual phase
Design phase
Tendering
Construction
Commissioning
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Conceptual phase tasks
Consents and permits
Project definition (feasibility
Financial strategy Project planning
Contract strategy
Project management organization
Construction philosophy
Procurement strategy
Design of temporary works
Design of permanent structures
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Feasibility
Alternate courses of action
Engineering evaluation
Economic evaluation
Social analysis
Political consideration
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Design
Schematic design: Basic scope Possible equipments
Site work
Basement & special foundations
Impact of master plan Preliminary design:
Study of plan elements to determine feasibility
Determine constructability & cost predictability
Architectural plan for accurate layout
Tentative scheme for mechanical and electrical system
Exterior design of the structure
Outline of materials & finishes
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Final design
Layouts of partition & interior fixtures
Engineering design & structural elements
Architectural design of construction details
Layout & design of mechanical systems
Location of fixtures & utility outlets
Materials & finishes
Specification of materials & equipment Layout & design of electrical system
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Tendering phase
Finalize preliminary contractor lists by contract package
Prequalify selected contractors
Issue final invited tender list Prepare bid packages
Review bid packages
Issue requests for quotation
Review & analyze bids Recommend contract awards
Issue notices to proceed with fieldwork
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Construction phase
Obtain funds
Continually review design
Organize project teams
Allocate tasks Produce and evaluate product
Reporting
Documentation
Work measurement & interim payments
Supply chain logistics Communication
Changes and reworks
Contract administration
Arbitration
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Commissioning phase
Review of products/services
Commission team
Team tour Project postmortem
Handover
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PROJECT DELIVERY SYSTEM
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Forms of Contract A contract is a written document describing the
legal rights and obligations of the parties to thecontract
Associations involved in developing standardforms of contract: The Associated General Contractors of America (AGC)
American Institute of Architects (AIA)
The Engineers Joint Contract Documents Committee(established by the National Society of Professional
Engineers (NSPE) The American Consulting Engineers Council (ACEC)
The American Society of Civil Engineers (ASCE)
Construction Specifications Institute (CSI)
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Non-standard forms of contracts
Used when:
Specialty nature of the project
Complexity of the project
Desire to allocate risks
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Contents of a contractual agreement Identification of the parties
Description of the project
Relationship of parties
Owners responsibilities
Owners rights
Contractors responsibilities
Administration of the contract
Subcontractors and assignment
Compensation and payments
Cost of the work
Changes in the work
Time and schedule
Payments and completion
Safety and security
Insurance and bonds
Correction of work
Tests and inspections
Statutory limitation period
Termination or suspension
Contract documents list
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Standard AGC documents
AGC 400Preliminary Design-Build agreement between owner and contractor
AGC 410Standard form of design-build agreement and general conditions between owner andcontractor (Cost plus fee, guaranteed maximum price option)
AGC 415Standard form of design-build agreement and general conditions between owner andcontractor (lump sum)
AGC 420Standard form of agreement between contractor and architect/engineer for design buildprojects
AGC 450Standard form of agreement between Design-build contractor and sub-contractor
AGC 460Standard form of agreement between design-build contractor and design-build sub-
contractor (Guaranteed maximum price) AGC 510Standard form of agreement between owner and construction manager (Constn
Managr is owners agent)
AGC 520Standard form of agreement between owner and trade contarctor (Constrn managr isowners agent)
AGC 525Change order/construction manager fee adjustment
AGC 565Standard form of agreement between owner and construction manager (constrnmanagre is constructor)
AGC 566 - Standard form of agreement between owner and construction manager (constrnmanagre is constructor, cost plus fee)
AGC 601subcontract for use on federal construction
AGC 800Standard form of Program management agreement and general conditions betweenowner and program manager
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Standard AIA Documents
AIA document A101Standard form of agreement between owner andcontractor
AIA document A107Abbreviated form of agreement between owner and
contractor for construction projects of limited scope
AIA document A111Standard form of agreement between owner and
contractor (cost plus fee)
AIA document A117Abbreviated form of agreement between owner and
contractor for construction projects of limited scope (cost plus fee)
AIA document A201General conditions of contract for construction
AIA document B141Standard form of agreement between owner and
architect
AIA document B151Abbreviated owner architect agreement form forconstruction projects of limited scope
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The Design-Bid-Build Approach (Lump Sum)
Owner determines the need
Owner enters into a contract with a designer (design outputs)
The bid documents are distributed to contractors
Bids are invited and lowest bid is selected Cost increase is amended through change orders
The contractor is responsible for delivering the project to the owner at an
agreed-upon price, regardless of the cost to the contractor
Lump sum
Refers primarily to the traditional system Some times used in the negotiated general contracts, design build
arrangement and construction management
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Design-bid-build process
Public Works:
Sealed bids are used
Opened in public
Entire process Is subject to scrutiny by bidders, citizens, and others
Conform to law and regulations
Prequalification of
Contractors (optional)
Final DecisionsBiddingContract
Documents
Execution
of workContract signed
Design Team
Owner
Legal Advertisement
(In public works)
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The contract document should contain:
Drawings (e.g. AIA format)
Specifications (e.g. CSI format)
Forms of agreement
General conditions
Special conditions (e.g. temp. utilities)
Other requirements (e.g. wage rates)
Additional contractual requirements(e.g. TQM, ISO)
Instruction to bidders
Addenda
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Revisions to contract documents
In the form of:
Addenda
Made during the bid for errors/ommissions
Change orders
Changes initiated by field orders from designers orcontractors upon discovery of changed or uncertain
conditions, signed both by the owner and the designer
Change directives
To resolve a potential disagreement and delay, the designer
issues a directive, and if work is clearly within the projectscope the contractor is obligated to perform it.
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Contractual relationships
OwnerArchitect
Subcontractor
General contractor
Funding source
Financial consultants
Planning consultants
Sub-subcontractor
Material suppliers
Tradespersons & labor
Engineers
Special consultants
Subcontractor Subcontractor Subcontractor
Sub-subcontractor
Administrative
Relationship
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Advantages
Well established procedures
Best understood by the industry
Legal and procedural guidelines
Final cost is known
Competitive bidding
Design completed before construction
Better control of document preparation Specifications prescribed
All parties will have a clear idea of the finished product
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Problems
Require more time
Does not work at complex situations
Adversarial relationships
Contract terms dictates
Teamwork/informal working discouraged
Communications becomes hard
Lack of process focus
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Design Build System
Variations
In-house design and Consultative design
Turnkey
Design-build-lease
Design-build-lease-to-own or build-own-transfer
(BOT
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In-house design-build
Owner
Subcontractor
Sub-subcontractor
Material suppliers
Tradespersons & labor
Subcontractor Subcontractor Subcontractor
Sub-subcontractor
Design-Build Contractor
(In-house design)
Consultants:
Landscape
Interior
Consultants
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Consultancy design-build
Owner
Subcontractor
Sub-subcontractor
Material suppliers
Tradespersons & labor
Subcontractor Subcontractor Subcontractor
Sub-subcontractor
Design-Build ContractorDesign Consultants
Consultants
Engineering
Architecture
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Design-build
Advantages
Design/construction integration
Saves time Single point responsibility
Project cost can be determined soon
Contract documents can be less detailed
Constructability review is enhanced
Suitable for complex projects
Project close out is smoother Contract amount can be arrived at many ways including, competitive lump sum,
negotiated cost-plus to guaranteed maximum price
Changes, disputes and claims are fewer
Design-build: problems
Owners requirement must be clear The traditional checks and balances between designers and constructors are lost
Competitive tendering leads to both time and cost advantages
Consultative design-build may create functional problems between designers andcontractors
Less detailed documents early in the process may create initial problems
In lump sum design-build, changes in design during construction are discouraged
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Owners responsibilities
Detailed statement of requirements
Project scope, proposed activities in the new building, space
needs, budget, aesthetic statement, expected construction
schedule, expected level of quality The design-build contractor selection process include:
Alliance between the owner and contractor
References from other owners
Experience of D/B entity on similar projects
Requests for proposals + interviews
A competition among D/B firms
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Contractors responsibilities
Building code adherence
Assuring design correctness and completeness
Comprehensive field operations
Safety
Quality of work
Meet the schedule
Cost control
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D/B in public sector
Bidding
Competitive Vs negotiated
Corruption
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Turnkey projects
The D/B contractor delivers the completed building to an owner
for a pre-arranged price.
Characteristics:
Project financing is owned by the contractor Money is paid only after the completion of the project
The owner is bound to buy the building when it is completed
The terms of agreement between parties must be specific (e.g.
schedule, finishing etc.)
Owner generated changes will alter price
Used for buildings of rather routine nature
Warehouses, franchise hotels and motels etc.
Small power plants
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Design-build-lease and design-build-lease-to-own
Involve financing and ownership of design-build projects (an
extensions of turnkey)
Lease-to-own is a tenant agreement for a period of time and then
transfer to the owner for a set price Infrastructure projects
Contractors responsible for:
Construction financing
Site acquisition
Long term financing
Utilities and maintenance
Casualty and liability insurance
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AGC contracts documents for D/B
AGC 400: Prel. Agreement between owner and contractr
AGC 410: Std form of agreement and gen. Conditions between
owner and contractor (Actual cost plus with a Guaranteed
maximum price option) AGC 415: Std form of agreement and gen. Conditions between
owner and contractor (Lump sum)
AGC 420: std form of agreement between contractor and
architect/engineer
AGC 450: Std form of agreement between contractor and sub-contractor
AGC 460: Std form of agreement between design-build contractor
and design-build sub-contractor (Guaranteed maximum price)
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Construction Management
Why Construction Management
Inflation of construction costs
Increased complexity
Lengthy schedules in complex projects
Difficulty in reducing the bidding time
Growing number of disputes
Decline in trust
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Types of Construction Management
Two types:
Agency construction management
CM Coordinates and monitors trade contractors
The owner holds the contract
CM recommends on phased construction, scheduling, procurement, division of worksinto trade contracts, monitors cost, time and quality, administers the project
An option preferred by the public sector
At-risk construction management
CM begins with an agency role for preconstruction services
Prior to construction the CM assumes the risk of delivering the project with a setprice.
Much of the actual work is performed by subcontractors
Variations in CM
Agency + CM providing preconstruction services + admin. Of trade contract held byowner
Agency + preconstruction services + admin of trade contracts as an agent of the owner CM at risk + preconstruction service + holding subcontracts + No GMP + Fixed
contract time is optional
CM at risk + preconstruction services + Subcontracts held by the owner but to the CM+ GMP + fixed contract time
CM at risk + preconstruction service + subcontracts + GMP + fixed contract time
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Compensations
Agency CM + fixed fee+reimbursement for preconstruction
and construction services
Agency CM+percentage fee+reimbursement for
preconstruction and construction
Agency CM+fee based on personnel
expenses+reimbursement for preconstruction and
construction
At risk CM+fixed fee+reimbursement for preconstruction
and construction
At risk CM+percentage fee+reimbursement for
preconstruction and construction At risk CM+a separate fee for preconstruction+fixed or
percentage fee for construction included in the GMP
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Agency Construction Management
Owner
Trade contractor
Sub-subcontractor
Material suppliers
Crafts & labor
Trade contractor Trade contractor Trade contractor
Sub-subcontractor
Construction ManagerArchitect
Consultants
Consultants
Engineers
Functional relationships
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At-risk Construction Management
Owner
Sub-contractor
Sub-subcontractor
Material suppliers
Crafts & labor
Sub-contractor Sub-contractor Sub-contractor
Sub-subcontractor
Construction ManagerArchitect
Consultants
Consultants
Engineers
Functional relationships
At-risk Constructor
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Advantages
Better service to the owner
Better coordination of projects
Time compression
Bidding and design/construction integration
Cost savings
Fewer disputes, claims and delays
Constructability during design stage
Bid packages well organized early
Relationship between parties improved
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Problems
No early guaranteed cost
Phased work
Control over subcontractors may be reduced
When CM works as an agent Loss of objectivity-as public owners select CMs on qualifications
rather than price
Some duplications may be perceived between designers and CM
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Requirements in public works
The CM is precluded from doing construction activity
All trade work is to be competitively bid
Bidding requires public advertisement
Regular reports must be submitted to public bodies on progress,expenses, safety and staffing
Record are subject to audit
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Selection of the Construction Manager
Private works
Straightforward, based on previous relationships, interview
process
Public works
Objectivity
Selection process
Requests for qualifications sent to potential firms
Requests for proposals sent to candidate firms
Shortlist the candidates for interviews
Firms marketing strategy
Capability, past perfoemance Experience
Current workload
Availability of experienced personnel
Experience in partnering
Ability to work with design teams
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Owners role
Select designers and construction managers
Assign owners personnel
Weigh recommendations from the CM and designer
Understand the design, cost, schedule, value
engineering
Promote coopoeration between parties including
designers and CM
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Phased construction (Fast track)
Bid packages
Size and complexity
Owner requirements
Government regulations
Design constraints availability of contractors
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Program Management
Also called Professional Project Management or Project Management
Owner
Construction Options:
DBB
CM
DB
Architect/
Engineer
Program
Manager
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When to use?
Projects are complex
Mega development for special events
Multi-site systems
Owner is nave
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Program Management Services
Pre-design
Feasibility studies, Financing, Programming, Master schedule,
Project budget, Site selection, consultant selection
Design Schematic design, design development, construction
documents, estimating, bidding process
Construction
Project control, cost reports, progress payments, change order
management, document control, coordination Post-construction
Commissioning, move-in, maintenance, training, facilities
management, claims management
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Advantages
The owner can avoid hiring additional staff to manage
construction
Realistic scheduling and cost advise
Advise the owner on the best use of available resources
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Problems
The program manager assumes no contractual
responsibility
The compatibility of the owner and the program
manager is crucial
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Partnering
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Constructability Roadmap (CII)
Commit to implementing constructability
Establish constructability program
Obtain constructability capabilities
Plan constructability implementation
Implement constructability
Update corporate program
Corporate Program
Project Program
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Commit to implementing constructability
Understand constructability objectives, methods, concepts, and
barriers
Perform self-assessment and identfiy barriers
Assess and recognize constructability benefits Develop implementation policy
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Establish constructability program
Identify constructability sponsor/champion
Establish functional support organization
Develop lessons-learned file
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Obtain constructability capabilities
Assemble key owner team members
Define constructability objectives and measures
Select project contracting strategy
Secure contractors, vendors, and consultants
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Plan constructability implementation
Develop constructability team
Identify and address project barriers
Consult applications matrix and lessons-learned file
Develop constructability procedures and
integrate into project activities
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Implement constructability
Apply constructability concepts and
procedures
Monitor and evaluate projecteffectiveness
Document lessons learned
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Update corporate program
Evaluate corporate program effectiveness
Modify organization and procedures; update lessons-learned
database
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Construction Insurance
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What is Insurance?
How Insurance Works?
Insurance in the Construction Industry. Various Insurance Bonds?
Insurance Statistics.
Risks and Insurance in the Construction Industry. Conclusion & Recommendations.
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We should all know, understand and
interest ourselves in the risks of our
business, for it is only the engineers who areable to identify the construction risks and
therefore provide information for a contract
which is based on principle of utmost good
faith. (New Civil Engineer, www.nceplus.co.uk)
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U.S. consumers spent $323.4 billion on
homeowners, auto and business insurance in
2001 (latest data available from A.M. Best Co.)
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What is Insurance?
Insurance is something you buy hoping you never
have to use. You purchase it to protect yourself
from unexpected losses you cant affordthe
accident you hope you never get into, the fire you
pray never destroys your home, the hailstorm you
know sooner or later is bound to batter your roof,
the lawsuit that threatens to wipe out all yoursavings. (National Association of Insurance Commissioners, 1999)
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How insurance Works?
An insurance policy is a legal contract
between you and your insurance company.
Like all legal documents, it very clearlyspells out certain conditions that you both
agree to when you sign off on the paper
work. You agree to pay the premium and
your company agrees to cover you for
certain losses.
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Insurance in the Construction
Industry: Virtually all of the public construction and
the private construction work in America oras a matter of fact the whole world isaccomplished by private sector contractingfirms. This work generally is awarded to thelowest responsive bidder through the open
competitive sealed bid system. Surety bondsplay a critical role in making the systemwork.
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How can we guarantee the system to
work: Obviously through insurance bonds such
as:
1. The Bid Bond2. The Performance Bond
3. The Payment Bond
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The Bid Bond?
The Bid Bond is intended to keep playful orunserious bidders out of the bidding processby assuring that the successful bidder willenter into the contract and provide therequired performance and payment bonds.If the lowest bidder fails to honor these
commitments, the owner is protected, up tothe amount of the bid bond. (Surety InformationOffice, 2000)
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Figure -1-Bid Bond form
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The Performance Bond?
The Performance Bond secures the
contractor's promise to perform the contract
in accordance with its terms and conditions,at the agreed upon price, and within the
time allowed. (Surety Information Office, 2000)
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Figure -2-Performance Bond form
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The Payment Bond ?
The Payment Bond protects certainlaborers, material suppliers andsubcontractors against nonpayment. Sincemechanic's liens cannot be placed againstpublic property, the payment bond may bethe only protection these claimants have if
they are not paid for the goods and servicesthey provide to the project.(Surety Information Office,2000)
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The need for insurance in the
construction industry ? Slightly more than 100 years ago, the federal
government became alarmed about the high failurerate among the private firms it was using to
perform public construction projects. It discoveredthat the private contractor often was insolventwhen the job was awarded, or became insolventbefore the project was finished. Accordingly, the
government was frequently left with unfinishedprojects, and the taxpayers were forced to coverthe additional costs arising from the contractor'sdefault.
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The Beginning of Construction
Insurance in the USA: 1894, Congress passed the Heard Act to
authorize the use of corporate surety bonds
to secure privately performed federalconstruction contracts. (Surety Information Office, 2000)
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Correcting a wrong misconception:
It is important to note that bid, performance,
and payment bonds are not intended to
protect the contractors that have to postthem. Instead, these bonds are intended to
protect the owner of the construction project
against contractor failure and to protect
certain laborers, material suppliers, and
subcontractors against nonpayment.
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Cost of Insurance Bonds:
Insurance companies are like other businesses, inthat, the price charged for the product is directlyrelated to the cost of "raw materials" used in the
product. If the price of beef or bread goes up, then the price
of hamburgers must also rise. Similarly, if theprice of car repairs, home construction or settling
lawsuits rises, the cost of auto, homeowners orliability insurance must also rise. (Financial-jobs. com,2004)
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Insurance Industry Statistics:
2.4 million people in the U.S. are employed by the
insurance industry. (Financial-jobs. com, 2004)
Careers available through the insurance industry: Actuary.
Underwriter.
Agent and Broker.
Field Representative. Claims Adjuster.
Risk Manager.
E h i h d f
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Emphasis on the need for
Insurance: The construction project owner would be foolish
to hire any contractor that happens to walk in the
door. Some prequalification screening of
contractors obviously is necessary. The US
government and most private construction owners
elected to use the surety mechanism, so the surety
assumes the prequalification responsibility andprotects the owner against loss when a bonded
contractor defaults. (Prahl, 1999)
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Obtaining a Surety Bond:
An underwriter of an insurance firm would expect the following from acontractor in order to process and issue his bonds: (Prahl, 1999) Financial statements reported on by a CPA firm.
Schedules of contracts in progress.
Completed contracts and a reconciliation of the income and the costs of these
contracts to the current year's income statement. These schedules should be in a format that follows the industry norm and conformsto the AICPA Industry Audit Guide for Construction Contractors.
A controlled job cost system, often viewed as an accounting luxury in the past, hasbecome a necessity for proper financial statement presentation and control of costs.Without controlled job cost information, accurate reporting on a basis acceptable toa bonding company becomes a burdensome chore.
Other information generally required by the surety includes personal financial
statements for all principals--a compilation is usually sufficient--and documentsdescribing banking relationships and details of agreements related to businesssuccession and estate planning.
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Contd.:
In order for the underwriter to process the contractors papers he will belooking for the following: (Prahl, 1999)
Does the contractor have any other liabilities or commitments?
Are personal guarantees provided to banks?
Are various key ratios reflected in the contractors' financial statementsin compliance with agreements with banks or other creditors?
Also of concern to the underwriter is the contractor's ability tocontinue performance in the event of retirement, disability, or death ofa principal or key employee.
And upon all of that he will make a decision whether to grant the bondor deny it.
C i I d l d
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Construction Insurance and related
Risks: There are many risks inherent in a construction
project, whether a large or moderate undertaking,require that insurance coverage be selected with
the utmost care. Generally the insurance policy must provide:
all-risk or comparable coverage.
Coverage for material stored off site and in transit.
Coverage for all parties to the contract: owner,contractors, subcontractors.
Permission for waivers of subrogation among theparties.
Coverage for the duration of the project.
E l f C i Ri k
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Example of Construction Risks:
Tables 1 to 3
C l i d
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Conclusion and
Recommendation: Obtaining sufficient builders risk insurance is nosimple matter.
Insurance consultants must be familiar with the
construction contract, particularly theresponsibility for procuring required insurance.
It is a duty on engineers to know not only whatcoverage is required by the construction contract,
but also what coverage is available in themarketplace, so that their insured have thenecessary protection to meet the many exposuresthey will face.
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Question? (Due next week):
Based on what you heard in this
Presentation write down in not more than
ten sentences how you feel that theinsurance industry changed the construction
industry (from engineers point of view)?