As of 14 May 2020

Project: New Normal Measures for Organizing Exhibitions in Thailand

for the safety in controlling the COVID-19 outbreak and for government’s ease for restarting the business

Public Health Emergency Operation Centerfor COVID-19 – Disease Control Department

As of 14 May 2020

Objective

1To get permission from government authorities

for restarting the exhibitions, especially kind of the event that organizers can take

control of all the participants.

2To build the confidence

from authorities in charge of disease control and

public health that exhibition is not a source of spreading the infection

under the new normal measures collaborated

by all stakeholders.

3To serve as the

guideline for business enterprises in the

exhibition industry to follow, hence reduce the risk of spreading

corona virus.

4To prevent the spread

of cornona virus to visitors, attendees and

all parties involved.

As of 14 May 2020

Principle

123

To be the guideline for business enterprises to implement in every process.

This measure covers all exhibition businesses, both members and non-members of TEA.

Service providers should consistently follow the safety and other hygiene measures to upgrade the work standard for the Thai exhibition industry

1Screening measures

before entering the building

2Screening measures

before entering the event

3Measures forexhibitors andvisitors during

the event

4Measures for

personnel during set up and tear down

5Hygiene

measures6

Organizing meetingsand seminars

during the event

7Emergency plan in

case of encounteringpeople at risk of

infection

8Communication

9Health records

2020May As of 14

Measures Topics

Screening measures before entering the building1

1

2

Using Body Thermometer to check temperature before entering the building

All participants must wear surgical mask/ cloth maskor face shield before entering and during the event.

1.1Label (colored sticker)

on people whose temperatureis lower than 37.3 degrees

and allowentry into the building.

1.2If found temperature

higher than 37.3 degrees,having cough, sneeze

or snot no entry allowed.And recommend to see a doctor immediately.

SECURITY 2020May 14 As of

1.3Train screening staffin accordance with

public health measuresas well as knowledgeabout the measures

As of 14 May 2020

Screening measures before entering the event

Registration toidentify everyoneentering intoan exhibition.

- Verify identity by checking visitor badge with ID card / Passport.

Add questions that assess risk of COVID-19and request for permission to disclose data when necessary under COVID-19 situation.

Issue visitor badge for

those specified in the

registration form not

coming from the risk area

nor in contact with people

traveling from risk area

within 14 days.

Keep different batch of

records for those specified

in the registration form

having traveled to risk area

or contact with people

traveling from risk area

within 14 days.

Reduce touching exposure by onlinepre-registration andget QR code to showat the event while on-site registrationvia mobile phoneor QR code.

As of 14 May 2020

Measures for exhibitors and visitors during the event

Specify visitor’s physical distancingof at least 1 meter on the aisle. 1 meter

Promote physical distancing based on following criteria :Divide exhibition space into 50% booths and 50% aisle

Booth

Booth

Booth

Booth

Booth

Booth

Booth

Booth

50% Aisle

Example: An exhibition space of 5,000 sq.m. gross.

• Staff and exhibitors: must not exceed 625 people

in total (no more than 2 exhibitors per 9 sq.m. booth and multiply according to booth space.)

• Visitors: no more than 1,250 visitors at a time.

Staff/Exhibitors Booth space

person sq.m.

• Staff and exhibitor: 1 person per 4 sq.m. (calculation based on exhibit space). Additionally exhibitor must wear face shield.

Visitors

person sq.m.

Booth space

• Visitor: 1 person per 2 sq.m. (calculation based on common area). Crowd control must be in place to queue visitors when number exceeds the specified limit. More visitors can be let in only when some out.

As of 14 May 2020

Measures for exhibitors and visitors during the event

Encourage for the control ofappropriate visiting hours.

Have staff to monitor density of visitor,compliance of all the set measures,

as well as observe any cases with suspicioussymptom such as cough, sneeze or snot.

1 meter 1 meter

As of 14 May 2020

Measures for exhibitors and visitors during the event

No elderly aged above 70 years old(ref: National Emergency Decree).

Control sound level duringdemonstration or presentation.

As of 14 May 2020

Measures for exhibitors and visitors during the event

Promote download brochurewith QR code.

Promote Payment at the event using cashless system,

using QR code to avoid touching.

As of 14 May 2020

Measures for personnel during set-up and tear-down

Any personnel working insidethe hall must wear mask

(surgical mask/ cloth mask)at all times during

set up and tear down.

Provide hand sanitizer to

all personnel at each

working area.

Use communication deviceor application for

any communicationor command to minimizeface to face discussion.

Provide rest areaand dining area in compliance

with social distancing ofat least 1 meter.

1 meter

1 meter

As of 14 May 2020

Hygiene measures inside the buildings

Have hand sanitizer before entering and inside

exhibition halls for exhibitors,visitors and staff.

Increase frequency ofcleaning to every 1 hour,

particularly touch points andtoilets and including display product,

using disinfectant fluid ordisinfectant spray.

Implement social distancing ofat least 1 meter everywhere

(seating in food zone, rest areas,registration queue).

As of 14 May 2020

Hygiene measures inside the buildings

To have air circulation systembefore and after the event.

To have service staff to press buttonand mark standing points

for passenger lifts.

Avoid usingtouch-screen devices.

As of 14 May 2020

Hygiene measures inside the buildings

Provide high speed internet service

to support the use of communication

technology; reduce the risk of face to face

conversation and touch any surface.

Disinfection of parking cardsand label them as proof of

the cards’ sanitization.No service for kid’s room

and prayer room.

As of 14 May 2020

Hygiene measures within food zone areaRefer to the hygiene measures set for dine-in food & restaurant

Use hygieniccontainer and utensils

No buffet catering Clean table and chairsafter used

Payment via Cashless system,

use QR Code to avoid touch point.

As of 14 May 2020

Meetings and seminar activities during the event

Arrange room layoutto have a distance of

1.5 metersminimum for seating.

Participants to preparefor their own notepaper,stationery and drinking

water containers.

Locate in several areasmicrophones for

participants to useduring Q&A

and have staff to clean (disinfect)

every time after used.

Individual setfor catering.

1.5 meter

1.5

met

er

As of 14 May 2020

Emergency plan in case of encounteringwith people at risk of infection

Well trained medicalunit stationedat the event.

Provide a separate areafor those having infection

symptoms and havein place measure to

facilitate seeing-doctor arrangement.

Arrange for adequate number of staff to

monitor the enforcementof measures at certain

time and duration.

To have controlpoint and measuresto manage cases of

non-compliance.

As of 14 May 2020

Communication

Organize inadvance a meeting to clarify/ train personnel

for new normalmeasures.

Prepare new normalmanual and distribute

to all concernedparties to follow.

Notify new measuresto visitors beforeregistering online,

and have a message toconfirm acknowledgment

back to the organizers.

All measures are announced at

the entrance /registration for general

visitors and at staff’s entrance.

Regular remindersof measures

to visitors(e.g. social distancing,wearing mask, etc.).

As of 14 May 2020

Health records

Conduct risk assessment andheath records of all personnel

14 days before the start ofworking day to enable

tracing back.(Organizers / Venues /

Logistics / Service Providers /Temp. Staffs / Workers).

Health records to bekept for one month

from the last show day.

1 Month

Have one main coordinator forpublic health in case ofdisease investigation;

one from the organizer ofeach event (may be

project manager) andone from the venue.

As of 14 May 2020

Control & Assessment Committee

Set a Control & Assessment Committee, comprising of

1. Thailand Convention & Exhibition Bureau (TCEB) Representative

2. Thailand Board of Trade Representative

3. Thailand Exhibition Association (TEA) Representative

4. Thailand International Conference Association (TICA) Representative

5. Business Of Creative And Event Management Association (EMA) Representative

Roles & Responsibilities:

• Set form and method of assessment (categories of assessors)

• Set assessment criteria (using the guideline to ease reopening the business by Public Health Emergency Operation Center for COVID-19 – Disease Control Department)

As of 14 May 2020

Criteria for defining event size

Conference (number of attendees)Exhibtion (square meter)

As of 14 May 2020

Additional Points to Disease Control Department’sDraft Measures – Exhibition Part

• Set hall entrance and exit separately

• Have system to control visitors not to exceed the set number

• Have system to monitor and organize for visitors’ admission into the exhibition

• Have system to check visitor density inside the exhibition and have concrete method to disperse the crowd (to have 1-meter distance)

• Give information about travel routes and modes to minimize congestion of public transport

• Separate bins for infectious waste, with enough lids

• No aisle carpet in the exhibition hall

• Have HVAC system (conference room 6cbm/hr/sqm)

• Inform international travel measures in the case of participants travel from international countries before or after the conference.

• No sales promotion activities or other activities such as celebrity, actor or short performance that will attract gathering of crowd at a point at a time.

• Sample food or product to customers to put separately into a bag or a separate single package.

• Arrange for acrylic partition shield if need to have discussion in close distance.

As of 14 May 2020

Additional Points to Disease Control Department’s Draft Measures – Conference Part

• When seats are full, no adding seats nor standing in the conference room

• Have a distance of 5-meter and above in between stage and audience seats

• Stage set up to have not more than 4 people and seats arranged for a distance of at least 1.5 meters

• No service for pencil, pen, paper and drinking water container in the conference room

• Stage format to have a large LED screen for a sharp, clear and thorough view to audiences

• Prepare for technology to support online conference

As of 14 May 2020

Additional Points to Disease Control Department’s Draft Measures - Measures by Categories

Venue Measures Type of Activities

• Reduce congestion (overall picture of venue)

• Physical distancing

• Cleanliness

• Screening

• Air circulation system

Individual Measures

• Wear surgical/cloth mask

• Wear face shield

• Wash hands

• Drinking water service point

• Other equipment service

• Promotion within the exhibition hall

System Management

• Registration

• Tracking System

• System to direct measures

• First aid system

• Measures promotion system

Sub-activities

• Venue

• Sales promotion activities