Project Primary Data.wd Graphs

8/10/2019 Project Primary Data.wd Graphs

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A Seminar Report

On

Employer-Employee Relationship

(At Vodafone)

SUBMITTED IN ARTIA! "U!"I!!MENT T#

T$E IIS UNIVERSIT%

"or the De&ree of

MBA- $UMAN RES#UR'E MANAEMENT

(Department of $RM IB))

SUPERVISED BY: -DR.ReenaThe I Uni*ersity

Department of HRM & IB

SUBMITTED BY:-Joti

MBA-HR !Sem "#Enro$$ %o.IPP'(""")(*

+,+-.

"


2/57

A+,%OED/EME%T

T0e 1or2 on t0i3 pro4e5t 0a3 6een an in3pirin78 often e95itin78 3ometime3 50a$$en7in78

6t a$1a3 intere3tin7 e9perien5e. It 0a3 6een ma;e po33i6$e 6 ot0er peop$e8 10o 0a


3/57

PRE=A+E

I 0aire;

parameter3. After t0at I ;i; a 3re3tionaire. T0en 1e 3tarte; off 1it0 t0e fina$ 3r


4/57

'ontents

TABE O= +O%TE%TS

S0N# T#I'

'hapter Introd12tion

'hapter + Resear2h Methodolo&y

'hapter . 'ompany profile

'hapter 3 Data analysis and interpretation

'hapter 4 "indin&s and s1&&estions

'hapter 5 'on2l1sion

Bi6lio&raphyAnne71re- 81estionnaire

- Ra9 data sheet


5/57

'$ATER

INTR#DU'TI#N

INTR#DU'TI#N

)


6/57

0en an emp$oer 0ire3 a ne1 emp$oee8 0e i3 not 43t 6rin7in7 a ne1 mem6er of t0e

1or2for5e a6oar;8 0e i3 a$3o 3tartin7 a ne1 re$ation30ip. Be5a3e emp$oer3 an;

emp$oee3 often 1or2 in 5$o3e >arter38 t0e ne5e33ari$ ;e


7/57

Boundaries

T0o70 t0e tpe of emp$oee an; emp$oer re$ation30ip t0at i3 5on3i;ere; appropriate


8/57

Emp$oer3 an; emp$oee3 nee; to 0a


9/57

repre3entati


10/57

a55or;in7 to t0e in3tr5tion3 an; n;er t0e ;ire5tion or 5ontro$ of anot0er per3on8 t0e

emp$oer.

it0in t0e frame1or2 of a 5ontra5t of emp$oment8 a per3on 5arrie3 ot t0e 3er


11/57

In or;er to 6e a6$e to ma2e a ;etermination on t0e i33e of emp$oeremp$oee

re$ation30ip8 t0e in3pe5tor0ea$t0 an; 3afet offi5er 30a$$ rea; an; ana$?e t0e 5a3e3

referen5e; in t0i3 ;o5ment8 in or;er to n;er3tan; t0e $e7a$ prin5ip$e3 an; o63er


12/57

Responsi6ilities in employer employee relations

T0e emp$oer-emp$oee re$ation30ip 30o$; not 6e $oo2e; at 3imp$ in e5onomi5 term3.

It i3 a 3i7nifi5ant 0man re$ation30ip of mta$ ;epen;en5 t0at 0a3 7reat impa5t on t0epeop$e in


13/57

t0e are not a


14/57

5ommni5ation 10i50 a$1a3 affe5t3 3taff moti


15/57

'$ATER +

RESEAR'$ MET$#D#!#%

Resear2h Methodolo&y

")


16/57

Methods of Data 'olle2tion

Ran;om 3re3tionnaire3 to t0e

re3pon;ent3. Le3tionnaire 5on3i3t3 of per3ona$ ;etai$3 an; 5ore ;etai$3. Si9 per3ona$

;etai$3 1ere in5$;e; in t0e >e3tion3 10i50 5on3i3te; of name8 a7e8 7en;er8et5. +ore

;etai$3 in5$;e >e3tion3 re$atin7 Emp$oer Emp$oee Re$ation3 an; t0e re3pon3e3 7i


17/57

T0e 35ope of t0e 3t; i3 e9ten;e; on$ to t0e emp$oee3 of


18/57

'$ATER .

'#MAN% R#"I!E

"


19/57

'#MAN% R#"I!E

T0e Vo;afone 3pee50 mar2 $o7o in 3e 3in5e "FF*

Tpe P6$i5 $imite; 5ompan

In;3tr Te$e5ommni5ation3=on;e; "FF"

Hea;>arter3 %e16r8 Ber230ire8 Unite; ,in7;om

Area 3er


20/57

'((F8 t0e 5ompan emp$o3 more t0an *F8((( peop$e 1or$;1i;e. T0e name Vo;afone

5ome3 from


21/57

Vo;afone 3er


22/57

It operate3 in oire; t0e Rea;in7-6a3e; B$efi30 +ommni5ation3 t; an I+T

5on3$tan5 5ompan. T0e a5>ire; operation3 1i$$ form t0e n5$e3 of a ne1 Unifie;

+ommni5ation3 an; +o$$a6oration pra5ti5e 1it0in V/E8 10i50 1i$$ fo53 on

imp$ementin7 3trate7ie3 an; 3o$tion3 in 5$o; 5omptin78 an; 3tren7t0en it3 profe33iona$

3er


23/57

1a3 after T0e Dire5tor of Internet Ser


24/57

tpi5a$$ 6e5a3e t0e ;o not 0a


25/57

Vo;afone 0a3 a$3o 6een a5ti


26/57

V#DA"#NE INDIA

Vo;afone In;ia 8 former$ Vo;afone E33ar an; Ht50i3on E33ar8 i3 t0e t0ir; $ar7e3t mo6i$e

net1or2 operator in In;ia after Airte$ an; Re$ian5e +ommni5ation3 6 3635ri6er 6a3e.It i3 6a3e; in Mm6ai8 Ma0ara30tra. It 0a3 appro9imate$ "*. mi$$ion 53tomer3 a3 of

De5em6er '("'.

On J$ '(""8 Vo;afone /rop a7ree; term3 for t0e 6-ot of it3 partner E33ar from it3

In;ian mo6i$e p0one 63ine33. T0e U, firm pai; N). 6i$$ion to it3 In;ian 5onterpart to

ta2e E33ar ot of it3 @@ 3ta2e in t0e In;ian 363i;iar. It 1i$$ $eaire t0e

5ontro$$in7 intere3t of * 0e$; 6 i ,a S0in7 Ho$;in73 in Ht50-E33ar for USN""."

6i$$ion8 pippin7 Re$ian5e +ommni5ation38 Hin;4a /rop8 an; E33ar /rop8 10i50 i3

t0e o1ner of t0e remainin7 @@. T0e 10o$e 5ompan 1a3 it an; $oan intere3t3 in Ht50i3on E33ar imite; for a tota$

5a30 5on3i;eration !6efore 5o3t38 e9pen3e3 an; intere3t3# of appro9imate$ N""." 6i$$ion.

'


27/57

Ht50 1a3 often prai3e; for it3 a1ar; 1innin7 a;


28/57

'$ATER 3

DATA ANA!%SIS AND

INTERRETATI#N

.

'


29/57

80 0at i3 or opinion a6ot t0e 1or2in7 5$tre of t0e 5ompan

EW+EE%T F

/OOD @F

SATIS=A+TORY "

%OT SATIS=A+TORY "

I%TERPRETATIO%: T0e a6o


30/57

8+I3 t0ere a proper 50anne$ of 5ommni5ation 6et1een mana7ement an; 36or;inate3

OPTIO%S %O.O= RESPO%DE%TS

YES

%O "

RARE "

I%TEREPRETATIO%: T0e a6o


31/57

[email protected] t0e emp$oer3 5ommni5ate effe5ti


32/57

83 . Yor or7ani?ation 30are3 information 1it0 t0e ot0er3 10o 30o$; 2no1.


STRO%/Y A/REE '

A/REE "

%EUTRA

DISA/REE (

STRO%/Y DISA/REE (

I%TERPRETATIO%: T0e a6o


33/57

84. Do o en4o 3tartin7 a ne1 ;a at 1or2


YES

%O '

I%TERPRETATIO%: =rom t0e a6o


34/57

L. Doe3 or 5ompan re5o7ni?e an; 5e$e6rate 355e33 of team mem6er3


STRO%/Y A/REE '(

A/REE '

%EUTRA '

DISA/REE (

STRO%/Y DISA/REE (

INTERRETATI#N: A55or;in7 to t0e a6o


35/57

8;0Ho1 far t0e emp$oer3 30o1 re3pe5t for or opinion38i;ea3 an; peop$e


AAYS (

SOMETIMES

RAREY @

%EVER "

I%TERPRETATIO%: =rom t0i3 ta6$e 1e 5an ;ra1 an inferen5e t0at (

emp$oer3 a$1a3 30o1 re3pe5t to t0e i;ea3 an; opinion3 of

@)


36/57

emp$oee38"' emp$oer3 3ometime3 re3pe5t an; rare$ re3pe5t to

emp$oeeG3 opinion3.

L0 Do o fee$ ;ri


37/57

8


38/57

I%TERPRETATIO%: A55or;in7 to t0e a6o


39/57



40/57



41/57

RAREY (

I%TERPRETATIO%: F( emp$oee3 3a Xe3G t0at t0eir 5ompan 5on3i;er3

0ea$t0 an; 3afet of emp$oee3 an; re3t "( 3a no.

L"@. Ho1 ;o o rate 5ompan on treatin7 emp$oee pro6$em3 fair$


EW+EE%T "

"


42/57

VERY /OOD @@

/OOD '

TYPI+A "

=AIR (

POOR (

INTERRETATI#N: ' emp$oee3 rate t0e 5ompan e95e$$ent on

treatin7 emp$oee pro6$em38 rate


43/57


EW+EE%T

VERY /OOD '

TYPI+A '

=AIR (

POOR (

I%TERPRETATIO%: "' rate t0eir imme;iate 3perior a3 e95e$$ent8

rate t0em


44/57

L").Ho1 ;o o rate t0e o


45/57

'$ATER 4

"INDINS= SUESTI#NS

)


46/57

SUMMAR% #" "INDINS

T0i3 +0apter 5on3i3t3 of fin;in73 t0at are ana$?e; on t0e 6a3i3 of ;ata

Pro5re; =rom pre


47/57

"(. It 1a3 fon; t0at trainin7 an; ;e


48/57

. T0e mana7ement 30o$; 5ommni5ate effe5ti


49/57

'$ATER 5

'#N'!USI#N

F


50/57

'on2l1sion

T0ere are


51/57

BIB!I#RA$%

)"


52/57

9990*odafone0in

Books:

e1i3 P0i$ipQ T0orn


53/57

ANNE>URE

)@


54/57


55/57

.Do o fee$ ;ri


56/57

RA? DATA S$EET

no.ofrespondent

Q1

Q2

Q3

Q4

Q5

Q6

Q7

Q8

Q9

Q10

Q11

Q12

Q13

Q14

Q15

1 A A B A A B A A A A B A A B B

2 B A A B A A B A A A B A A B A

3 B A A B A A B A A A A A B B B

4 C A B A B B A B B A B A C B C

5 A B C D A A D B B A A B B A C

6 D C C C A C C B B A A A A A A

7 B A B A A B A A A B B A C C B

8 A A A A A B A A A B B A B B A9 B A B A A A C A B B A A B B B

10 B A A A A A B A B A A A B B B

11 B A A B A B A A B A A A B B B

12 B A A B A A A A B A B A B B B

13 B A A B A B A A A A A A A B B

14 B A A A A B A A B A A A B B B

15 B A A A A A A A B B A A B B B

16 B A A B A A A A A A A A A B B

17 A B A A A B A A A B B A B B B

18 B A A A A B A A B A A A B B B

19 B A A B A A B A A A B A B B B

20 B A A A A B A A A A A A B B B21 B A A A A B A A A A A B A B B

22 B A A A A A A A A A A A B B B

23 B A A A A A A A A A A A A A B

24 B A A A A B A A A A A A B B B

25 B A A B A B A A A A A A B B B




29 B A A B A A A A A A B A B B B

30 A A B A A A A A A A A A A A A

31 B A B A A C A A A B B A A B A

32 A A A C B B C A B A A B A C B33 B A A A A A A A A A A A A A B


35 B A B A A A A A A A A A A B B

36 B A C C A B B A B B B A B B B

37 B A B A A B A A A A A A B B B

38 B A A B A B A A A B B A B B B


)


57/57

40 B A A B A B A A A B A A B B B

41 B A A A A A A A B B A B B B B

42 B A B A A B A A A A A A A B B

43 A A A B A B A A A B A A B B B

44 B A A A A A A A A B A B B B B

45 B A A A A B A A A B B A B B B

46 B A B B A B A A A B B A B D B

47 B A A B A B A A A B B A D D D

48 B A A B A B A A A B B A B B B

49 A A A A A A A A A A A A A A A

50 A A A A A B B A A B B A B B A

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Project Primary Data.wd Graphs