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PromenAid Managing growth in an E- commerce world ANANYA GUPTA, ETHAN GUSWILER, SRI KAVIKKAL, JAKE SONDERGARD

PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

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Page 1: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

PromenAidManaging growth in an E-

commerce worldANANYA GUPTA, ETHAN GUSWILER, SRI KAVIKKAL, JAKE SONDERGARD

Page 2: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Agenda

Executive Summary

Background

Analysis

Alternatives

Recommendations

Financials

Risks and Mitigations

Implementation

Conclusion

Page 3: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Executive Summary

• Stimulate demand and manage growth of PromenAid’s innovative and modular handrail product

Goal

• Realign business strategy for e-commerce and capital light fulfillment modelRecommendation

• Revenue of $19 million by 2020 (vs target of $15 million)

• 2020 EBITDA almost two times the current projectionsResult

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 4: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Background

Page 5: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

PromenAid’s Market is Untapped and

Growing

Current Households with 65+

individuals with mobility issues:

Projected Annual growth in

households:

14,400

14,800

15,200

15,600

16,000

2016 2017 2018 2019 2019

Projected Households with

65+ mobility Issues (000s)

14,900,000

425,714

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 6: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Analysis

Page 7: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Product Analysis

Why is there a need for this product?

Societal need

Falls are the number one cause of accidental deaths

Where are handrails needed?

“Rarely found but highly recommended”

In homes of mobility impaired folks

Typically senior citizens in multi storied spaces

Target Segment: Residential Specialty Segment

Deaths

from

Falls

55%

Other

Accide

ntal

Deaths

45%

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 8: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Customer identification and targeting

Senior Citizens

Children of SC

Caretakers

• Late Baby boomers and Gen X

• Age: 40-65 years

• Buy in-store and online

• Growing social media presence

• Facebook, Instagram,

Pinterest etc.

User

Buyer

Buyer

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 9: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Differentiation opportunity for

PromenAid

Price Strength Code

compliance

Ease of

installation

Aesthetics

Wooden

Railings

$30-60

Metal

Fabricator

$40-80

Hybrid $30-50

PromenAid $35

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 10: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Alternatives Explored

Page 11: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Expand Products into Big Box retailers

Potentially larger reach

Capital Intensive

-Promotional needs

-Retail Support

Greater Personnel demands

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 12: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Invest in developing in-house

manufacturing

Quality Control

Potentially long-term cost advantages

Highly Capital Intensive

Major Short term cost disadvantages

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 13: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Develop product strategy for

Commercial Market

Larger product reach

Full range Hand-Rail provider

Established solutions and channels in segment

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 14: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Recommendations

Page 15: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Realign business strategy for

e-commerce and capital light

fulfillment model

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 16: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Social Media Strategy

Product Differentiation Specialised Targeting

•Boosts sales by 2.5 times compared to no social interactionSocial interaction

•Growing social media presence

•Followers identify with them

•No long term contracts, pay per campaignInfluencers

•65% of sales and impressions are created

•Drive more traffic

Google AdWords and video advertising

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 17: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Operational Distribution Realignment

Sub contracted

manufacturing

Third party warehouse

Amazon

Brick and mortar stores

End

customers

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 18: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Sales Channel

PromenAid

Website

Amazon

Brick and

Mortar

Retail

80%

Revenue

20%

Revenue

Sub contracted

manufacturing

Amazon Fulfillment

Brick and mortar stores

End Customer

PromenAid website orders

Amazon & BNM website orders

• Capital light distribution model

• Ecommerce focussed

• Elimination of fulfillment staffing needs in the future

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 19: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Financials

Page 20: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Our Recommendation Improves

Revenue and EBITDA Projections

-10,000

0

10,000

20,000

30,000

40,000

2016 2017 2018 2019 2020

$ T

ho

usa

nd

s

Key Financials

Current Projected EBITDA Post-Recommendation EBITDA

Current Projected Revenue Post-Recommendation Revenue

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 21: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Risks and Mitigation

Page 22: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Risks are Low and Surround

Outsourcing

Risk Threat Level Mitigation

Fulfillment by Amazon

erodes margins

Medium Shrinking costs associated

with fulfillment and social

media advertisements

offset margin loss.

Threat of third party

contract defaults

Medium Focus on diversifying

suppliers.

Changes in aging

demographics

Low Refocus on the general

mobility needs, rather than

elder-care, specifically.

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 23: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Implementation

Page 24: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

0-24 Months: Ecommerce and

Fulfillment

Contract with Fulfillment by Amazon.

Renegotiate contracts with existing warehouses.

Optimize website for added ecommerce traffic.

Target Metric:2018 EBITDA

over $500,000

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 25: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

0-12 Months: Social Media Rollout

Build out social media presence.

Facebook, YouTube, Spotify

Influencers to reach target demographics.

Google AdWords.

Video Advertisements.

Target Metric:2017 Revenue

over $1,250,000

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 26: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

0-60 Months: Continuous Improvement

Monitor social media ROI and revenue impacts, assess and reinvest

accordingly.

Continually improve through R&D and product development.

Diversify product portfolio, consistent elder-safety brand message.

Target Metric:2020 Revenue over

$16,000,000

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 27: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Conclusion

Page 28: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Conclusion

• Stimulate demand and manage growth of PromenAid’s innovative and modular handrail product

Goal

• Realign business strategy for e-commerce and capital light fulfillmentRecommendation

• Revenue of $19 million by 2020 (vs target of $15 million)

• 2020 EBITDA almost two times the current projectionsResult

Executive Summary Background Analysis Alternatives Recommendations Implementation Conclusion

Page 29: PromenAid · 1/2/2018  · Sales Channel PromenAid Website Amazon Brick and Mortar Retail 80% Revenue 20% Revenue Sub contracted manufacturing Amazon Fulfillment Brick and mortar

Assumptions

Social Media improves revenue by 25%, cumulatively over the next 5

years.

Fulfillment outsourcing does not increase fulfillment costs, beyond current

projections.

Cost per foot is $35.

Average size of bar is 5 feet.