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©2012 CliftonLarsonAllen LLP 1 1 ©2012 CliftonLarsonAllen LLP Tools for Effective Benchmarking: How to Properly Measure Your Association’s Success John N. Dripps, CPA National Association of Secondary School Principals Nat Bartholomew, CPA CliftonLarsonAllen LLP

Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

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Page 1: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

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Tools for Effective Benchmarking: How to Properly Measure Your Association’s Success

John N. Dripps, CPANational Association of Secondary School

Principals

Nat Bartholomew, CPACliftonLarsonAllen LLP

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©2012 CliftonLarsonAllen LLP2

Agenda

• Define benchmarking and trend analyses

• Why benchmark (quick summary)

• What tools are available (benefits / limitations)

– Association Trends’ FOX Survey

– ASAE’s Operating Ratio Report

– ASAE’s Association 990

• Identifying key metrics

• Utilizing ratio analyses

• Case study – NASSP

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©2012 CliftonLarsonAllen LLP3

Benchmarking – Internal and External

• Internal = Trend Analyses

Utilizing historical financial and non-financial information from your organization to spot trends

• External = Benchmarking

Utilizing financial and non-financial information from peer organizations to evaluate performance, financial condition, etc.

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©2012 CliftonLarsonAllen LLP4

Why Benchmark?

• To compare like attributes or metrics from similar demographic data samples– To uncover business processes, practices, and strategies

• To provide a baseline for performance improvement

• To gain best practices – Measure by fact rather than intuition or opinion

• Benchmark when you want to …– Make better-informed decisions

– Answer the question

“how do I compare?”

– Take pulse of your financial health

– Obtain a single version of the truth

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©2012 CliftonLarsonAllen LLP5

Why Benchmark?

As a way to share and collaborate, stimulate

conversation and reflection, advocate for

yourself, and take pulse of environmental

trends.

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©2012 CliftonLarsonAllen LLP6

What Tools Are Available –Benefits/Limitations

– Similar organization’s Federal Form 990

– Annual reports or published financials

– GuideStar – Lots of information stemming from filed Federal Form 990s

– Association Trends FOX survey

– ASAE’s Operating Ratio Report (ORR)

– ASAE’s Association 990

– NTEN – IT statistics

– NCCS – Operating reserves

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©2012 CliftonLarsonAllen LLP7

Association Trends Financial & Operational Excellence (FOX) Survey Results

• Growth - 43% of those surveyed had major new technology initiatives planned.

• Revenue Diversification - 59% said they initiated a new non-dues revenue project in the past twelve months

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©2012 CliftonLarsonAllen LLP8

Association Trends FOX Survey Results

CEO COO/CFO Top 3 Areas of Interest Rating

71% 57% Operational/Strategic Planning

57% 41% Revenue Diversification

46% 55% Expense/Cost Control

29% 41% Technology Infrastructure

21% 45% Financial Management

20% 9% Staff Performance Metrics

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©2012 CliftonLarsonAllen LLP9

Association Trends FOX Survey Results

Expected Areas for Non-Labor Expense Increases

56% Website Development

54 % Technology (excluding website)

47 % Membership promotion/retention

40 % Member communications

34 % Product and Service

33 % Real Estate

Page 10: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

©2012 CliftonLarsonAllen LLP10

What is ASAE’s ORR

• Compilation of financial data from participating associations (all ASAE members)

• First published in 1953

• Collected via Federal Forms 990 and survey supplements

• 512 valid surveys utilized in 14th Edition – along with 2,824 Federal Forms 990

• Issued ’12 with 2011 data

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ORR – Respondent Profile

• 52% were professional associations and 44% were trade associations. The balance were undetermined.

• 65% were 501(c)(6) / 32% (c)(3)

• 54.2% reported total gross revenue < $5M

• Typical or median organization was $4.1M ($3.8M in 13th edition.

• 76.5% were international or national in scope

• Largest concentrations

- DC 30.8% / Chicago 10.4% / NY 3.7%

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Extracting Relevant Data

ORR Cuts Data By Several Categories

• Total Revenue (Six Tiers)

• Membership Type – Trade vs. Professional

• IRS Tax Status (c)(6) vs. (c)(3)

• Geog. Scope (Int’l/Nat’l or Regional/State/Local)

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Trend Analyses - Investment Composition(as a percentage of total assets)

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Trend Analyses – Dues as a Percentage of Revenue (Dues Reliance)

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Dues Reliance

95.7%

52.3%

40.9%37.5% 37.7% 37.7%

1953

1977

1999

2003

2007

2011

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©2012 CliftonLarsonAllen LLP15

ASAE Foundation’s “Association 990”

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©2012 CliftonLarsonAllen LLP16

ASAE Foundation’s “Association 990”

• Federal Form 990 – core form only• 18,972 ’08, 19,814 ’09, 34,287 ’10 and 4,971 ‘11 990s• Functionality allows data sorts on the year and …

– 501(c) class (9 choices)– Number of employees (6 tiers)– Total revenue (8 tiers) and total expense (8 tiers)– Membership revenue (8 tiers)– Investment asset balance (8 tiers)– Unrelated business income (7 tiers)– Accounting method (accrual, cash or other)– ASAE member (yes/no)– State (52, includes DC and PR)– Metropolitan area (36 different areas)

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©2012 CliftonLarsonAllen LLP17

ASAE Foundation’s “Association 990”Suite of Tools

• Association 990 - Key Ratios

– Predefined reports – key ratios,

revenue and expense detail, and

balance sheet detail

– Generated online

– Sort functionality enumerated on the prior slide

– Ability to export to Excel, Word or Adobe

– Ability to print PDF copies of any Assn’s 990

• Association 990 - Agenda Items

– Drawn from the aggregate data, these slides (PDF and PPT) provide comparative data on policy, procedure and certain organizational measures

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Example Queries - Various

Demographic 2008 2009 2010 2011

All Associations 18,972 19,814 34,287 4,971

501(c)(3) 6,845 7,845 13,896 1,509

501(c)(6) 4,993 4,991 8,214 1,173

DC Area 1,166 1,195 1,938 174

New York Area 604 570 988 65

Chicago Area 562 602 978 149

LA Area 349 404 590 79

Dallas Area 146 154 251 34

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©2012 CliftonLarsonAllen LLP19

Example Queries – Number of Employees

Employees 2008 2009 2010 2011

All 18,972 19,814 34,287 4,971

</= 5 5,423 5,983 11,877 1,878

6 – 10 3,039 3,462 6,185 923

11 – 20 3,241 3,226 5,481 827

21 – 50 3,125 3,213 5,085 805

51 – 100 1,675 1,629 2,451 325

100+ 2,469 2,301 3,207 212

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Example Queries – Size (Revenue)

Total Revenue 2008 2009 2010 2011

All 18,972 19,814 34,287 4,971

</= $1M 9,407 11,005 21,594 3,674

$1 - $2M 3,818 3,452 4,943 650

$2 - $5M 3,262 2,993 4,213 474

$5 - $10M 1,357 1,264 1,820 124

$10 - $20M 605 582 893 36

$20 - $30M 199 172 292 5

$30 - $50M 138 147 225 4

Over $50M 186 199 306 3

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Best “Average” Measure

Median – ½ respondents above; ½ below

Mean – sum of all cases / total # of respondents

Median is a better measure for average when the upper limit is theoretically infinite (e.g., number of members in reporting associations, annual budget for reporting associations), as the mean can be strongly affected by very high values.

2011 # Employees (Mean = 22.9 / Median = 8.0)

2011 Total Rev. (Mean = $1.2M / Median = $431K)

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2011 Compensation GeographicallyMedian / Mean (Total Revenue >/= $1M)

Demographic Chicago NYC DC

# Associations 53 25 91

Median Revenue $2.2M $2.9M $3.0M

Average Revenue $3.5M $3.8M $9.7M

Median Compensation $49,090 $52,726 $70,980

Average Compensation $53,970 $61,788 $86,342

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Dues / Total Revenue = Dues Reliance

Gross Revenue 2008 2009 2010

< $1M 35.9% 36.1% 36.8%

$1 - $2M 40.8% 40.3% 40.9%

$2 - $5M 43.9% 43.4% 43.4%

$5 - $10M 41.5% 41.0% 42.5%

$10 - $20M 36.0% 34.8% 35.6%

$20 - $30M 29.0% 32.1% 31.5%

$30 - $50M 32.1% 28.4% 33.6%

Over $50M 28.4% 28.1% 28.8%

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2010 Average Compensation Geographically

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2010 Average Benefits by Size(based upon total revenue)

Average Size (Revenue) Pension Benefits

</= $1M $766 $1,801

$1 – $2M $2,194 $3,726

$2 - $5M $2,585 $4,520

$5 - $10M $2,599 $4,920

$10 - $20M $3,321 $6,881

$20 - $30M $4,522 $6,672

$30 – $50M $5,381 $7,143

>$50M $6,762 $14,156

All $1,399 $2,773

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2010 Average Pension and Benefits by Size (based upon total revenue)

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©2012 CliftonLarsonAllen LLP27

Median Number of FTEs (Full-Time Employees)

Year 5M 10M 20M 30M 50M

2009 32 89 108 149 199

2010 29 62 96 137 226

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2010 Revenue Growth(expressed as a percentage of revenue)

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Unrelated Business Income – 2008/09/10

Classification Percentage Number of Records

All Organizations 2.7% 18,952

2.5% 19,693

2.5% 23,339

501(c)(3) 0.9% 6,830

0.8% 7,779

0.8% 8,342

501(c)(6) 3.8% 4,992

3.6% 4,971

3.3% 6,158

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Unrelated Business Income – 2008/09/10

Total Revenue All Associations 501(c)(3) 501(c)(6)

$0 - $5M 2.8% 0.8% 3.8%

2.5% 0.8% 3.7%

2.6% 0.7% 3.3%

$5 - $20M 2.7% 0.9% 3.7%

2.4% 1.0% 3.2%

2.3% 1.0% 3.3%

$20M+ 2.0% 1.5% 3.5%

1.7% 1.1% 3.1%

1.6% 1.3% 2.6%

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2010 Investments as a % of Total Assets

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Identification of Critical Indicators(Key Metrics)

• Financial Metrics

• Non-Financial Metrics

Page 33: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

©2012 CliftonLarsonAllen LLP33

What Are Your Key Financial Metrics

Unrelated

Business Income

Investment

Income

Total Membership

Dues / Non-Dues

Revenue

For-Profit

Subsidiary

Dividends

Total Contributions /

Total Unrestricted

Contributions

Exposition $

Certification $

Publication $

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©2012 CliftonLarsonAllen LLP34

What Are Your Key Non-Financial Metrics

Number of

Attendees

Number of

Members

Number of CE

Hours Delivered

Number of

Certificants

Number of Donors

Number of Clients

Served

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Basic Ratios

• Current = Current Assets (CA) / Cur. Liabilities

• Quick = CA Less Inventory / Current Liabilities

• Leverage = Total Liabilities / Total Net Assets

• Dues Reliance = Member Dues / Total Revenue

• Inventory Turnover = Sales / Inventory

• Avg. Collection Pd. = AR / Sales Per Day

• ROI = Income / Avg. Investment Balance

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The NASSP Story

Using Financial Metrics -

Information is Power

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©2012 CliftonLarsonAllen LLP37

National Association of Secondary School Principals

• 22,000 individual members

• 94 staff (92 FTE)

• $22M budget

• 501(c)(3)

• Student programs serve over 30,000 schools and more than 1 million students

• Own HQ building w/35,000+ sq. ft. – Reston, VA

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©2012 CliftonLarsonAllen LLP38

National Association of Secondary School PrincipalsMulti-Year Financial Ratio ComparisonJune 30, 2012 Ratio Dashboard

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Total Liabilities

Total Net Assets

Statement of Financial PositionLiabilities and Net Assets

Page 41: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

©2012 CliftonLarsonAllen LLP41

National Association of Secondary School PrincipalsMulti-Year Financial Ratio ComparisonJune 30, 2012 Ratio Dashboard

Total Liabilities -- $10,502,297

Total Net Assets – $6,881,751

1.53

Displays on the Dashboard

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©2012 CliftonLarsonAllen LLP42

National Association of Secondary School PrincipalsMulti-Year Financial Ratio ComparisonJune 30, 2012

Debt to Equity

Page 43: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

©2012 CliftonLarsonAllen LLP43

National Association of Secondary School PrincipalsMulti-Year Financial Ratio ComparisonJune 30, 2012

Page 44: Properly Measure Your Association’s Success · •Leverage = Total Liabilities / Total Net Assets ... National Association of Secondary School Principals Multi-Year Financial Ratio

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National Association of Secondary School PrincipalsMulti-Year Financial Ratio ComparisonJune 30, 2012

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That’s a Wrap!

Questions?