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Proprietary & Confidential
May 2003
Creating significant value from CALEB Technologies’ proven decision support- based solutions
AGIFORS ConferenceNew York
2CALEB Proprietary
The Essence of CALEB
RO
I
High
LowLow High
Complexity
CALEB’sCompetitive Advantage
Problem Space
Patented application of mathematic algorithms enabled by information
technology
CALEB enables optimized decision making to those problems that have significant return on investment
3CALEB Proprietary
Top Airlines as Customers
Industry Recognition
Top Industry Professionals
Proven Track Record
Added three new major clients
in 2002
2002Edelman Award
Won the “Nobel Prize” of Operations
Research
• Management team with proven track record
• Deep OR expertise• Deep IT skills• Deep domain knowledge
4CALEB Proprietary
CALEB Current Portfolio of Solutions
Planning Re-planning Operations
RecoverySuitePairingSolver Resource-Solver
• All are one of a kind or best-of-breed
• Solutions collectively save a large airline more than $100 million annually
• All in production or being installed at major airlines
5CALEB Proprietary
CALEB Clients
CALEB is proud to be serving some of the world’s largest and most innovative carriers
CrewSolver OpsSolver Crew ResourceSolver
CrewSolver OpsSolver (Trial Period)
CrewSolver
PairingSolver
PairingSolver
Integrated RecoverySuite (CrewSolver/OpsSolver)
New
in
2002
Integrated RecoverySuite (CrewSolver/OpsSolver)
6CALEB Proprietary
RecoverySuite – Business Problem Scope OpsSolver’s Scope
CrewSolver’s Scope
BusinessConsiderations
Aircraft
Crew
Passengers
Maintenance
Facilities
• Weather
• Mechanical Problems
• ATC Delays
• Facility Disruptions
• Unavailable Crew
• Security Delays
• Labor Conflicts
Operations
Minor / MajorDisruptions
RecoverySuiteRecommendations
- Delay Flights
- Cancel Flights
- Ferry Aircraft
- Use Spare Aircraft
- Swap equipment
- Swap On-Line Crew
- Deadhead/ Sit Crews
- Move-ups
- Extend-outs
- Call Out Reserve Crews - Re-accommodate paxs
- Upgrade/downgrade pax
- Spill passengers
PassengerSolver’s* Scope
* Beta Version
7CALEB Proprietary
Inputs
ScheduleData MCS
Passenger Data
Res / MCS
PairingDataCMS
MaintenanceDataMaint
CrewDataCMS
OperationalData
CMS/MCS
Output
ScheduleDataMCS
Pairing DataCMS
AnticipatoryExport Support
Solution Commit
Integrated Recovery Suite
Ant
icip
ator
y D
ata
Mod
el
Wor
kflo
w
Collaborative GUI
Reports
OpsSolver
CrewSolver
PassengerSolver
CALEB’s Integrated RecoverySuite
8CALEB Proprietary
RecoverySuite Value to an Airline
– Satisfies multiple airline-specific objectives– Reduces costs with hard and soft cost considerations using
penalties or constraints – Reduces cancellations and delay propagation – Returns airline to normal operations quicker
EconomicBenefits
– Increases on time performance and punctuality– Reduces passenger impact and considers crew quality of life– Localizes disruptions
Customer and Crew Good-will
– Generates solutions in seconds or minutes– Supports delayed decisions for weather-based disruptions
resulting in more informed decisions and better solutions– Allows for multiple solution alternatives
Solution Speed
– Provides flexible priorities including protections, targets, – Improves cross-functional (aircraft, passenger, crew,
maintenance) collaboration and considerations in solutions
Operational Effectiveness
Consistent Solutions
– Stores profiles of preferred settings tuned to management objectives– Provides consistency across experience levels
9CALEB Proprietary
PairingSolver Solution Approach
• Global approach based on proprietary optimization
methods and global constraints
• Intelligent pairing generation based on
proprietary look-ahead schemes
• Adaptive solution refinement
• Automated deadhead selection
• External rules engine
• Enhanced user interface
Objective to Minimize Hard and Soft Costs
Flight Schedule
Constraints:• Crew Rules
• Operational Requirements
• Crew Preferences
Input PairingSolver Output
Reports
Daily, Weekly, or Monthly Pairings
Solutions
Stated proximity to optimality
(>99%)
10CALEB Proprietary
PairingSolver Offers Significant Value to an Airline
SolutionSpeed
• Optimal solutions in a fraction of the time for cold starts; in most cases in minutes
• Solution adjustment in minutes for last minute changes• Significant opportunity for “what-if” analysis
• Direct: crew pay and credit• Indirect: hotel, limo, meal, deadhead
Reduction in Crew Costs
AdvancedTechnology
• Portable solution; efficient memory handling (runs on laptop)• Reports proximity of solution to global optimum• Automatic deadhead selection from unlimited pool• Daily, weekly and monthly workflow integration; can solve weekly problem without a daily solution
• Minimized number of crew connections• Reduced number of deadheads• Pairings match crew base capacities
Improved OperationalRobustness
• Desired mix of of 1 to 5 day pairings• Control on number of deadheads, crew connections, etc.• Ability to limit crew swaps per duty period
ImprovedCrew Quality
of Life
11CALEB Proprietary
CALEB’s Future Product Roadmap
Planning Re-planning Operations
Optimal Operations Recovery (RecoverySuite)
Optimal Crew Pairings (PairingSolver)
Optimal crew management
(Resource-Solver)
Dynamic Passenger Swaps (Replane)
Dynamic Capacity Planning (Augmented RecoverySuite)