ProQuest Usage Training for CARLI March-2016

PAM Login / ProQuest Admin Module

URL:h0p://admin.proquest.com/login• Username–• Password–• CAPTCHAHelpwithlogininformaHonorproblemsloggingin:PhyllisJohnsonphyllis.johnson@proquest.comorTechnicalSupportEmail.technicalsupport@proquest.comor+1-800-889-3358

Agenda

•  TheProQuestAdministratorModule(PAM)isatoolthatenableslocalProQuestresourceadministratorstoobtainusagestaHsHcsandotheradministraHvefuncHons.JoinanonlinesessionwithPhyllisJohnsontogetanintroductoryoverviewofusagereporHng.ThiscoursecoversusingtheProQuestAdministratorModuletoscheduleorgenerateusagereportsandthetypesofreportsavailable.IwilltrytoansweranyquesHonsandshowyouhowtoaccesssupport,includingtutorials,helppagesanddocumentaHon.Thesessionisscheduledfor75minutestocover:•  AddingAdministratorsorVendors•  ProQuestUsagereports•  AddiHonalTrainingandResources•  QuesHons?

PAM – ProQuest Admin Module / Administra=on

Usage or Vendor Administrators • UpdateyourPAMcontactinformaHonandpassword•  Setupaccessforotheradministratorsorprovidealoginforavendor.

PAM – ProQuest Admin Module / USAGE REPORTS

Usage Reports •  YoucanretrieveProQuestusagereportsthatprovide:•  Account-specificdetailssuchasusagesummariesbyaccount,site/usagegroup,searchtype,9meordatabase.

.Request Usage Reports • Requestaone-offusagereporttoviewonscreen,emailordownloadinavarietyofcommonformats,orschedulearegularreportbyemail.

General Report Samples

• DatabaseSummary•  Thisreportprovidesanoverviewofdatabaseac9vity

•  Itincludes:•  Searchesanddocumentusage•  Brokenoutbyloca9onanddatabase•  AlsoIncludeswhichformatwasprovided(CitaHon/Abstract,AnyfulltextFormat).

•  Note-Iftheuserselectstodisplayareportforallsitesinthehierarchy,therewillbeasummarysecHonshowingusageforthemasteraccount,andadetailedsecHonthatbreaksoutusagebyindividualaccount(locaHon).

Database Summary – best view is html

Counter Report Samples

•  COUNTER4Database1•  TotalSearches,ResultClicksandRecordViewsbyMonthandDatabase.

•  (ThisreportisinaccordancewithRelease4oftheCounterCodeofPracHce)•  ProvidesinformaHononthetotalsearchesperformedbrokendownbydatabaseandmonth.•  Thisreportshows:

•  Totalnumberofsearchesperformed•  Totalfederatedandautomatedsearches•  Totalnumberofresultclicks•  Totalnumberofrecordviews•  Brokendownbymonthanddatabase.

•  COUNTER4Journal1•  NumberofSuccessfulFull-TextAr9cleRequestsbyMonthandJournal.

•  (ThisreportisinaccordancewithRelease4oftheCounterCodeofPracHce)•  ProvidesinformaHononthetotalsearchesperformedforeachJournalTitle.•  Thisreportshows:

•  Totalnumberofprintfull-textar9clesretrieved•  Totalnumberofon-linefull-textar9clesretrieved•  Brokendownbymonthandjournal.

Counter 4 DB 1

Counter 4 JN 1

PlaNorm Usage ProQuestProductUsageQues9onsorTechnicalAssistance:Email.technicalsupport@proquest.comor+800-889-3358

•  ProQuest-h0p://admin.proquest.com,Username/Password

•  Ancestry-h0p://ancestrylibrary.proquest.com/alereports,IPAccess

•  HeritageQuest-h0p://persi.heritagequestonline.com/hqoreports,IPAccess

•  ChadwyckHealey-h0p://myusage.chadwyck.com/stats/stats.cgi?UID=XXXXX,replacetheXXXwithyouraccountusername.

•  CultureGrams-h0p://tools.culturegrams.com/subscripHon_reports/,Username/Password.

•  DigitalSanbornMaps-h0p://dvusage.umi.com/cgi-bin/awstats.pl?config=sanXXXX,replacetheXXXwithyourcustomerIDlocatedin1aunderAccountlink,youwillbepromptedforu/pUsername=CCSIID#Password=password

•  eLibrary-h0p://elibrary.bigchalk.com/reports,Usernameandpasswordrequired

•  ProQuestObituaries-h0p://obituaries.proquest.com/obitsreports,IPAccess

•  Safari-h0ps://secure.safaribooksonline.com/bo3,logintosafariadmin,clickonaccountuserthengototheaccountmanager

•  HistoricMapWorks-h0p://historicmapworks.proquest.com/hmwreports,IPAccess

•  SIRS,h0p://stats.sirs.com/all-report.html,ThisonlyasksforacustomernumbernopasswordIfyouhaveaRemoteCustomernumberyouwillneedthatalsoandwillhavetorequesttwoseparatereports

SerialsSolu9onsUsageQues9onsorTechnicalAssistance:clients@proquest.com

•  SerialsSoluHons-LogintotheClientCenterh0p://clientcenter.serialssoluHons.com

ebraryUsageQues9onsorTechnicalAssistance:

•  ebrary–ebrary.support.com

LibGuides–containsecHonsaboutusage

Training & Webinars

• CustomTraining–ContactPhyllisJohnsonandshewillcoordinate• WebinarsandthemainsiteLibGuides• Counter-CounHngOnlineUsageofNetworkedElectronicResources• ProjectCounterFAQ

• PhyllisJohnson•  Email:phyllis.johnson@proquest.com