7
6(175,1 8QLYHUVLWDV %UDZLMD\D ,661 3URVLGLQJ 6HPLQDU 1DVLRQDO 7HNQRORJL GDQ 5HND\DVD ,QIRUPDVL 7DKXQ ³3HUDQ 7HNQRORJL GDQ 5HND\DVD ,QIRUPDVL GDODP ,PSOHPHQWDVL *HRVWUDWHJL ,QGRQHVLD´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

Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

6(175,18QLYHUVLWDV%UDZLMD\D

,661

3URVLGLQJ6HPLQDU1DVLRQDO7HNQRORJLGDQ5HND\DVD,QIRUPDVL7DKXQ³3HUDQ7HNQRORJLGDQ5HND\DVD,QIRUPDVLGDODP,PSOHPHQWDVL*HRVWUDWHJL,QGRQHVLD´

0DODQJ2NWREHU

$1$/,6,6 0$1$-(0(15,6,.27,3(0(/,+$5$$1$6(70(1**81$.$148$17,7$7,9(5,6.$1$/<6,6 45$

3$'$37+06

$JXQJ<XOLDQWR$ZDOOXGL\DK$PEDUZDWL&DK\R'DUXMDWL

3URJUDP6WXGL6LVWHP,QIRUPDVL)DNXOWDV,OPX.RPSXWHU8QLYHUVLWDV1DURWDPD-O$ULHI5DKPDQ+DNLP1R6XNROLOR6XUDED\D

HPDLODPEDUZDWL#\DKRRFRP

$EVWUDFW

5ROHRI,QIRUPDWLRQ7HFKQRORJ\,7LQWKHFRPSDQ\LVDQLPSRUWDQWHOHPHQWWRVXSSRUWWKHHIIHFWLYHQHVVDQGHIILFLHQF\RIEXVLQHVVSURFHVVHV,7DVVHWVLVDFULWLFDOFRPSRQHQWLQWKHFRPSDQ\VEXVLQHVVSURFHVVHV7KH\DUHYXOQHUDEOHWRWKH ULVNV WKDW PD\ RFFXU 0DOIXQFWLRQ RI ,7 DVVHWV GXH WR WKUHDWULVN PD\ GLVUXSW WKH FRPSDQ\V SHUIRUPDQFHV\VWHPDWLFDOO\,66HUYLFH0DQDJHPHQW'HSDUWPHQWDW37+06LVUHVSRQVLEOHIRUPDQDJLQJWKHFRPSDQ\V,7DVVHWV,QWKLVUHVHDUFK,7DVVHWVIRFXVRQKDUGZDUHFRQVLVWLQJRI0RELOH'HYLFH7DEL3KRQHDQGL3DG1RWHERRN/DSWRS'HVNWRS &38 DQG 0RQLWRU ZLWK D FRQVLGHUDEOH TXDQWLW\ DQG VWRUHG LQ IRXU GLIIHUHQW ZDUHKRXVH ORFDWLRQV0DQDJHPHQWQHHGVWRLGHQWLI\ULVNIDFWRUVWKDWQHHGSULRULW\PDLQWHQDQFHDVZHOODVWKHW\SHRI,7DVVHWVDQ\ZKHUHWKDW QHHGV VSHFLDO DWWHQWLRQ ,7 ULVN PDQDJHPHQW DQDO\VLV LV FRQGXFWHG WR LGHQWLI\ DQG PHDVXUH ,7 DVVHWV XVLQJ4XDQWLWDWLYH 5LVN $QDO\VLV 45$PHWKRGV LQ RUGHU WR ILQG DVSHFWV DQG IDFWRUV WKDW UHTXLUH SDUWLFXODU DWWHQWLRQHIIHFWLYHO\DQGHIILFLHQWO\$VUHVXOWLWUHFRPPHQGHGNLQGVRI,7DVVHWVVXFKDVODSWRSVDQGW\SHRIULVNIDFWRUVIRUDFFLGHQWDOHUURUVWKDWUHTXLUHSULRULW\IRUIXUWKHUFRQWUROPHDVXUHVWDNHQE\WKHPDQDJHPHQWFRPSDQ\

.H\ZRUGV,7DVVHWKDUGZDUH45$ULVNDQDO\VLV

$EVWUDN

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

.DWD.XQFLDVHW7,SHUDQJNDWNHUDV45$DQDOLVDULVLNR

3(1'$+8/8$1

3HUDQDQ 7HNQRORJL ,QIRUPDVL 7, GL GDODPSHUXVDKDDQ PHUXSDNDQ VXDWX HOHPHQ SHQWLQJ XQWXNPHQXQMDQJ HIHNWLILWDV GDQ HILVLHQVL SURVHV ELVQLVSHUXVDKDDQ 3HQHUDSDQ 7, GDSDW PHQLQJNDWNDQ PXWXSHOD\DQDQ VHKLQJJD WHUFDSDLQ\D WXMXDQ ELVQLVSHUXVDKDDQ 3HPDQIDDWDQ 7, KDUXV GLLULQJL GHQJDQSHQJHORODDQ \DQJ WHSDW GDQ UHOHYDQ VHKLQJJD GDSDWPHPLQLPDOLVDVL ULVLNRULVLNR \DQJ PXQJNLQ WLPEXO GLGDODPSURVHVELVQLV

)XQJVL 7, WLGDN KDQ\D VHEDJDL IDVLOLWDV SHQGXNXQJ

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

Page 2: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

$QDOLVLV0DQDMHPHQ5LVLNR7,

3HPHOLKDUDDQDVHW7,\DQJVDODKGDSDWPHQLPEXONDQULVLNR±ULVLNRXQWXN'HSDUWPHQW,66HUYLFH0DQDJHPHQW8QWXNPHQJKLQGDULKDO WHUVHEXWGLSHUOXNDQPDQDMHPHQULVLNRXQWXNPHPLQLPDONDQULVLNR\DQJGDSDWWHUMDGLGDQPHPEXDWUHNRPHQGDVLEDJLPDQDMHPHQ37+06GDODPSHPHOLKDUDDQ DVHW 7, \DQJ GLPLOLNL 3HQHOLWLDQ LQLEHUWXMXDQXQWXNPHODNXNDQDQDOLVDPDQDMHPHQULVLNR7,SHPHOLKDUDDQ DVHW PHQJJXQDNDQ 4XDQWLWDWLYH 5LVN$QDO\VLV45$SDGD37+06

0HQXUXW 3HOWLHU S 0DQDMHPHQ ULVLNRDGDODK VXDWX SURVHV LGHQWLILNDVLPHQJDWXU ULVLNR VHUWDPHPEHQWXNVWUDWHJLXQWXNPHQJHORODQ\DPHODOXLVXPEHUGD\D\DQJWHUVHGLD6WUDWHJL\DQJGDSDWGLJXQDNDQDQWDUDODLQ PHQWUDQVIHU ULVLNR SDGD SLKDN ODLQ PHQJKLQGDULULVLNRPHQJXUDQJLHIHNEXUXNGDULULVLNRGDQPHQHULPDVHEDJLDQ PDXSXQ VHOXUXK NRQVHNXHQVL GDUL ULVLNRWHUWHQWX

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

$VHW 7HNQRORJL ,QIRUPDVL $VHW 7, PHUXSDNDQEDUDQJ \DQJ GLQLODL ROHK VXDWX SHUXVDKDDQ DWDXRUJDQLVDVL \DQJ GDSDW PHPEHULNDQ PDQIDDW SDGDNHJLDWDQ RSHUDVLRQDO SDGD SHUXVDKDDQ \DQJ EHUZXMXGPDXSXQ \DQJ WLGDN EHUZXMXG GDQ GLMDGLNDQ VHEDJDLPRGDO SHUXVDKDDQ DWDX RUJDQLVDVL 5XOO\ $QWKRQ\'LQJ7DQPHPEDJL$VHW7,EHUGDVDUNDQVHJLPDQIDDW \DQJGLUDVDNDQ EHUXSD ,7$VVHW7DQJLEOHGDQ,7$VVHWV,QWDQJLEOH

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

0(72'(

3HQHOLWLDQ LQL GLODNXNDQ PHQJJXQDNDQ PHWRGH4XDQWLWDWLYH5LVN$QDO\VLV 45$PHQXUXW-:0HULWWPHOLSXWLWXMXKWDKDSDQDQWDUDODLQD 0HQHQWXNDQ5XDQJ/LQJNXS6FRSH6WDWHPHQWE 0HQHWDSNDQ$VHW$VVHW3ULFLQJF 5HVLNRGDQ$QFDPDQ5LVNVDQG7KUHDWV

G 0HQHQWXNDQ .RHILVLHQ 'DPSDN ([SRVXUH,PSDFWFRHIILFLHQW

H (YDOXDVL.HORPSRN*URXS(YDOXDWLRQI 0HODNXNDQ3HQJKLWXQJDQ&DOFXODWLRQJ 0HODNXNDQ$QDOLVLV$QDO\VLV

*DPEDU'LDJUDP$OXU7DKDSDQ3HQHOLWLDQ

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

^ƚĂƌƚ

/ĚĞŶƚŝĨŝŬĂƐŝĚĂŶWĞƌƵŵƵƐĂŶDĂƐĂůĂŚ

WĞŶĞŶƚƵĂŶdƵũƵĂŶWĞŶĞůŝƚŝĂŶ

^ƚƵĚŝ>ĂƉĂŶŐĂŶ ^ƚƵĚŝ>ŝƚĞƌĂƚƵƌ

/ĚĞŶƚŝĨŝŬĂƐŝƐĞƚĚĂŶƚƌŝďƵƚ

ŶĂůŝƐŝƐĚĂƚĂŵĞŶŐŐƵŶĂŬĂŶDĞƚŽĚĞYƵĂŶƚŝƚĂƚŝǀĞZŝƐŬŶĂůLJƐŝƐ;YZͿϭ DĞŶĞŶƚƵŬĂŶZƵĂŶŐ>ŝŶŐŬƵƉ;^ĐŽƉĞ^ƚĂƚĞŵĞŶƚͿ

Ϯ DĞŶĞƚĂƉŬĂŶƐĞƚ;ƐƐĞƚWƌŝĐŝŶŐͿϯ DĞŶĞŶƚƵŬĂŶZĞƐŝŬŽĚĂŶŶĐĂŵĂŶ;ZŝƐŬƐĂŶĚdŚƌĞĂƚƐͿ

ϰ DĞŶĞŶƚƵŬĂŶ<ŽĞĨŝƐŝĞŶĂŵƉĂŬ;džƉŽƐƵƌĞ/ŵƉĂĐƚĐŽĞĨĨŝĐŝĞŶƚͿϱ ǀĂůƵĂƐŝ<ĞůŽŵƉŽŬ;'ƌŽƵƉǀĂůƵĂƚŝŽŶͿϲ DĞůĂŬƵŬĂŶWĞŶŐŚŝƚƵŶŐĂŶ;ĂůĐƵůĂƚŝŽŶͿ

ϳ DĞůĂŬƵŬĂŶŶĂůŝƐŝƐ;ŶĂůLJƐŝƐͿ

ŶĚ

WĞŶLJƵƐƵŶĂŶZĞŬŽŵĞŶĚĂƐŝ

WĞŶLJƵƐƵŶĂŶ,ĂƐŝůWĞŶĞůŝƚŝĂŶ

KďƐĞƌǀĂƐŝĚĂŶǁĂǁĂŶĐĂƌĂ

Page 3: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

6(175,18QLYHUVLWDV%UDZLMD\D

,661

3URVLGLQJ6HPLQDU1DVLRQDO7HNQRORJLGDQ5HND\DVD,QIRUPDVL7DKXQ³3HUDQ7HNQRORJLGDQ5HND\DVD,QIRUPDVLGDODP,PSOHPHQWDVL*HRVWUDWHJL,QGRQHVLD´

0DODQJ2NWREHU

7HUDNKLU PHODNXNDQ NDONXODVL DQDOLVLV XQWXNPHQHQWXNDQ DVSHN \DQJ SHUOX XQWXN GLODNXNDQSHQJHQGDOLDQ

3HQHWDSDQ DVHW DVVHW SULFLQJ GLODNXNDQ GHQJDQPHQHQWXNDQ KDUJD SULFH VHVXDL GHQJDQ WLSH GDQPRGHO DVHW 7, \DQJ GLDQDOLVD GDUL VXPEHU GDWDEDVH$VHW 7, 6HUYLFH1RZ SHUXVDKDDQ 0HQHQWXNDQ5LVLNR 5LVN GDQ$QFDPDQ 7KUHDWV GHQJDQ WXMXDQXQWXNPHQJLGHQWLILNDVLSRWHQVLGDUL VXPEHUDQFDPDQGDQ PHODNXNDQ SHQ\XVXQDQ VXDWX GDIWDU \DQJPHPDSDUNDQ DQFDPDQ SRWHQVL VXPEHU DQFDPDQVHKLQJJD GDSDW GLWHUDSNDQ SDGD VLVWHP SHPHOLKDUDDQDVHW7,\DQJVHGDQJGLHYDOXDVL6XDWXVXPEHUDQFDPDQGLJDPEDUNDQ VHEDJDL VXDWX NHDGDDQ DWDX SHULVWLZD\DQJPHPLOLNLSRWHQVLGDSDWPHQ\HEDENDQNHUXVDNDQSDGDVXDWXVLVWHPSHPHOLKDUDDQDVHW7,

- : 0HULWW PHPEXDW NDWHJRUL DQFDPDQ7KUHDWVPHQMDGLPDFDPDQWDUDODLQD 3RZHU ORVV .HKLODQJDQ 'D\D KLODQJQ\D

SDVRNDQ GD\D OLVWULN NH VLVWHP LQIRUPDVL \DQJPHQJDNLEDWNDQWHUJDQJJXQ\DIXQJVLDVHW7,

E &RPPXQLFDWLRQ /RVV .HKLODQJDQ .RPXQLNDVLNHWLGDNPDPSXDQ XQWXN PHQWUDQVIHU LQIRUPDVLNHGDULVLVWHP

F 'DWD,QWHJULW\/RVV.HKLODQJDQ,QWHJHULWDV'DWDNHKLODQJDQNHDEVDKDQGDULVXDWXGDWDPHUXSDNDQNHUXJLDQ\DQJWLQJJLEDJLSHQJJXQDVHEDJDLDVHW7,

G $FFLGHQWDO (UURUV .HVDODKDQ 7LGDN'LVHQJDMDSHQ\DODKJXQDDQDVHW7,EXNDQNDUHQDQLDW MDKDWWHWDSL NDUHQD WHUMDGL NHVDODKDQ GDODPSHQJJXQDDQQ\D \DQJ PHQJDNLEDWNDQ NHUXJLDQEDJLSHUXVDKDDQ

H &RPSXWHU9LUXVNHUXJLDQGLDNLEDWNDQROHKYLUXVNRPSXWHU \DQJ PHPEXDW DVHW 7, PHQMDGLEHUNXUDQJKLQJJDNHKLODQJDQIXQJVLQ\D

I $EXVH RI $FFHVV 3ULYLOHJHV E\ (PSOR\HHV3HQ\DODKJXQDDQ +DN $NVHV ROHK .DU\DZDQPHOLSXWL WLQGDNDQ \DQJ GDSDW GLODNXNDQ ROHKNDU\DZDQWHWDSL\DQJWLGDNEHUZHQDQJ

J 1DWXUDOGLVDVWHUV%HQFDQD$ODPNHMDGLDQ\DQJPHQXUXQNDQEHEHUDSDDVSHNGDULDVHW7,EHUXSDEDQMLUDQJLQSX\XKSHWLUGDQODLQODLQ

K $WWHPSWHG 8QDXWKRUL]HG 6\VWHP $FFHVV E\2XWVLGHU 8VDKD 2UDQJ OXDU \DQJ PDVXN NHVLVWHPPHOLSXWLRUDQJODLQ\DQJEXNDQNDU\DZDQ\DQJ PHQFRED PHPDVXNL VLVWHP WHWDSL WLGDNEHUKDVLO

L 7KHIW RU 'HVWUXFWLRQ RI &RPSXWLQJ 5HVRXUFH3HQFXULDQ DWDX SHQJKDQFXUDQ DVHW7,PHOLSXWLSHQJJXQD \DQJ WLGDN VDK \DQJ PHODNXNDQSHQJKDQFXUDQSHQFXULDQWHUKDGDSDVHW7,

M 'HVWUXFWLRQ RI 'DWD 3HQJKDQFXUDQ 'DWDPHOLSXWL KDOKDO \DQJ GDSDW PHUXVDN

LQIRUPDVLGDWD SHUXVDKDDQ DWDX KDQ\D PHQFHJDKSHUXVDKDDQXQWXNPHQJJXQDNDQQ\D

N $EXVH RI $FFHVV 3ULYLOHJHV E\ 2WKHU $XWKRUL]HG8VHU 3HQ\DODKJXQDDQ +DN $NVHV ROHK 3HQJJXQDODLQ PHOLSXWL SHQJJXQD ODLQ \DQJ EHUZHQDQJPHODNXNDQRSHUDVLQDPXQGLVDODKJXQDNDQ

O 6XFFHVVIXO 8QDXWKRUL]HG 6\VWHP $FFHVV E\2XWVLGHU3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHPPHOLSXWL EXNDQ SHQJJXQD \DQJ VDK GDQ EHUKDVLOPHPDVXNLVLVWHPGHQJDQLVWLODKODLQ\DLWXKDFNHU

P 1RQGLVDVWHU GRZQWLPH 3HQJKHQWLDQ SURVHV WDQSDEHQFDQDPHOLSXWLVDDWVDDWNHWLNDVLVWHPLQIRUPDVLWLGDN WHUVHGLD XQWXN GLJXQDNDQ WHWDSL WLGDNGLVHEDENDQROHKEHQFDQD

Q )LUH.HEDNDUDQR (DUWKTXDNH*HPSDEXPL

0HQHQWXNDQ .RHILVLHQ 'DPSDN ([SRVXUH,PSDFWFRHIILFLHQWGLSHUOXNDQWDKDSDQLGHQWLILNDVLGLPDQDDVHWPHPLOLNLNHUHQWDQDQ WHUKDGDS ULVLNR WHUWHQWXDWDX\DQJWLGDN VDPD VHNDOL WHUKDGDS VXDWX ULVLNR GHQJDQPHODNXNDQNODVLILNDVLGDPSDNSDGDDVHW7,EHUGDVDUNDQWLQJNDW YXOQHUDELOLW\ NHUHQWDQDQ DWDX NHOHPDKDQ DVHW7, WHUVHEXW9XOQHUDELOLW\ $QDO\VLV$QDOLVD.HUHQWDQDQDVHW7,GLODNXNDQXQWXNPHQJHWDKXLSRWHQVLNHKLODQJDQDVHW \DQJ GLVHEXW ([SRVXUH )DFWRU () \DQJPHUXSDNDQSUHVHQWDVHNHKLODQJDQDNLEDWDQFDPDQ\DQJWHUMDGLWHUKDGDSDVHW

(YDOXDVL .HORPSRN *URXS (YDOXDWLRQ GLODNXNDQXQWXN PHQJXODV DQFDPDQ WKUHDW GDQ NRHILVLHQVLGDPSDN()([SRVXUH)DFWRUSDGDDVHW7,.HORPSRNLQL WHUGLUL GDUL 0DQDJHU 'HSDUWHPHQ ,6 6HUYLFH0DQDJHPHQW 0DQDJHU (+6 (QYLURQPHQW +HDOWK\6DIHW\ 0DQDJHU 3RZHU 3ODQW 0DQDJHU ,6 6HFXULW\0DQDJHU 16' 1DVLRQDO 6HFXULW\ 'HSDUWHPHQW GDQ0DQDJHU-DULQJDQ1HWZRUN

0HODNXNDQ 3HQJKLWXQJDQ &DOFXODWLRQ ,PSDFW$QDO\VLV SHUKLWXQJDQ WHUKDGDS GDPSDN GDUL NHMDGLDQJDQJJXDQ NHDPDQDQ EHUXSD 6LQJOH /RVV ([SHFWDQF\6/(GDQ$QQXDOL]HG/RVV([SHFWDQF\$/(

6LQJOH /RVV ([SHFWDQF\ 6/( \DLWX QLODL PRQHWHU\DQJ DNDQ KLODQJ SDGD VDWX NDOL NHMDGLDQ JDQJJXDQNHDPDDQLQIRUPDVL5XPXVGDODPPHQFDUL6/(

6/( $VVHW9DOXH[()

'LPDQD

$VVHW9DOXH PHUXSDNDQQLODLILQDQVLDOPDVLQJPDVLQJDVHW 7, \DQJ WHODK GLWHWDSNDQ QLODLQ\D GDODPWDKDSDQNH$VVHW3ULFLQJ

()([SRVXUH)DFWRUPHUXSDNDQSUHVHQWDVHNHKLODQJDQDNLEDWDQFDPDQ\DQJWHUMDGLWHUKDGDSDVHW

$QQXDOL]HG /RVV ([SHFWDQF\ $/( \DLWX QLODLPRQHWHU \DQJ DNDQ KLODQJ NDUHQD JDQJJXDQ NHDPDQDQ

Page 4: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

$QDOLVLV0DQDMHPHQ5LVLNR7,

WHUKDGDS DVHW SDGD MDQJNDZDNWX VDWX WDKXQ5XPXVGDODPPHQFDUL$/(

$/( 6/([$52

'LPDQD

6/( 6LQJOH /RVV ([SHFWDQF\ PHUXSDNDQ QLODLNHUXJLDQVHFDUDILQDQVLDOSDGDVHWLDSDVHW7,\DQJGLDNLEDWNDQROHKVHWLDSWKUHDW

$52$QQXDOL]HG5DWH2FFXUUHQFHPHUXSDNDQQLODLSURVHQWDVHSRWHQVLVHWLDSWKUHDWXQWXNVHWLDSDVHW7,GDODPWDKXQ

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

6XPEHUGDWDSULPHUGLGDSDWPHODOXLREVHUYDVLGDQSHQJDPDWDQGLDUHDNHUMDVHUWDKDVLOZDZDQFDUD\DQJGLODNXNDQ NHSDGD 0DQDJHU 6HUYLFH 0DQDJHPHQW6XSHUYLVRU $VVHW 0DQDJHPHQW 6WDI $VVHW0DQDJHPHQW GDQ 6WDI *5$63 *HQHUDO 3&5HSODFHPHQW $GGLWLRQDO 6SDUH DQG 3URMHFW6HGDQJNDQ GDWD VHNXQGHU GLSHUROHK GDUL SHUXVDKDDQEHUXSD SHUDWXUDQ GDQ VWDQGDU \DQJ EHUODNXGLSHUXVDKDDQ SURVHGXU NHUMD GLDJUDP DOLU GDWD DVHW7, SURILO SHUXVDKDDQ VWUXNWXU RUJDQLVDVL VHUWDGRNXPHQSHQXQMDQJODLQ

+$6,/'$13(0%$+$6$1

/RNDVL SHQHOLWLDQ EHUXSD HPSDW JXGDQJ 37 +06\DQJ WHUOHWDN GL 6XNRUHMR 3DQGDDQ .DOLUXQJNXW6XUDED\D.DUDZDQJGDQ233-DNDUWD-XPODK$VHW7,\DQJGLDQDOLVDDGDODKDVHW7,SDGDSHULRGHEXODQ-DQXDUL VDPSDL GHQJDQ EXODQ -XOL GHQJDQ WLSH GDQPRGHO$VHW7,PHOLSXWL'HVNWRS/DSWRS0RELOH'HYLFHGDQ0RQLWRU2E\HNSHQHOLWLDQEHUIRNXVNHSDGDDVHW7,\DQJEHUVLIDWHTXLSPHQWGDQEHUQLODLWDQJLEOH

7DEHO'DIWDUWLSH$VHW7,7LSH$VHW7, -XPODK$VHW7,8QLW'HVNWRS /DSWRS 0RELOH'HYLFH 0RQLWRU

6XPEHU'RNXPHQ,7$VHW37+06GLRODKNHPEDOL

'HVNWRS ODSWRS GDQ PRQLWRU \DQJ GLSHUJXQDNDQSHUXVDKDDQWHUGLULGDULVDWXPHUHNGHQJDQEHEHUDSDYDULDQ6HGDQJNDQPRELOHGHYLFHWHUGLULGDULEHEHUDSDPHUHNGDQEHEHUDSDYDULDQXQWXNVHWLDSPHUHN

0HQHQWXNDQ5LVLNRGDQ$QFDPDQGHQJDQPHPEHULNDQQLODL$52$QQXDOL]H5DWH2FFXUDQFHSDGDVHWLDSMHQLVDQFDPDQ 7DEHO $52GLSHUROHKGDUL QLODL SURVHQWDVHSRWHQVL VHWLDS WKUHDWXQWXN VHWLDS DVHW7, GDODP WDKXQSDGD 37 +06 \DQJ WHODK GLGRNXPHQWDVLNDQ ROHK'HSDUWPHQW,66HUYLFH0DQDJHPHQW

7DEHO3HQHWDSDQ+DUJD$VHW7,$VVHW3ULFLQJ$VVHW7\SH -XPODK 7RWDO+DUJD5S

'HVNWRS 5S /DSWRS 5S 0RELOH'HYLFH 5S 0RQLWRU 5S -XPODK 5S

6XPEHU'RNXPHQ,7$VHW37+06GLRODKNHPEDOL

7DEHO$QFDPDQGDODPVDWXWDKXQ$QFDPDQ7KUHDW $52

.HUXJLDQ'D\D3RZHUORVV

.HUXJLDQ.RPXQLNDVL

.HVDODKDQWLGDNGLVHQJDMD 9LUXV.RPSXWHU 3HQ\DODKJXQDDQ+DN$NVHV.DU\DZDQ %HQFDQD$ODP1DWXUDO'LVDVWHUV 3HQFXULDQDWDXSHQJKDQFXUDQDVHW7, 3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHP 3HQJKHQWLDQSURVHVWDQSDEHQFDQD .HEDNDUDQ)LUH

6XPEHU'RNXPHQ,7$VHW37+06GLRODKNHPEDOL

0HQHQWXDQ NRHILVLHQ GDPSDN WHUKDGDS WLQJNDWYXOQHUDELOLW\NHUHQWDQDQDVHW7,GHQJDQQLODLNHUHQWDQDQDQWDUD7DEHO1LODLNRHILVLHQGDPSDNSDGDDVHW7,GLSHUROHKGDUL0HUULW

7DEHO1LODL.RHILVLHQ'DPSDNSDGDDVHW7,1LODL 'LVNULSVL

$VHW7,WHUVHEXWWDKDQGDQWLGDNDGDKDVLONHUXVDNDQWHUKDGDSDQFDPDQ

7LGDNDGDNHUXVDNDQ\DQJGLDNLEDWNDQQDPXQDGDNHPXQJNLQDQPHPEXWXKNDQSHQJJDQWLDQWRWDO

.HPXQJNLQDQWLGDNDGDNHUXVDNDQ\DQJGLKDVLONDQSDGDDVHW7,

$VHW7, \DQJWHUNHQDGDPSDNELDVDQ\DDNDQPHPHUOXNDQSHQJJDQWLDQ

+DVLO\DQJGDSDWGLLGHQWLILNDVLDGDODKSHQJJDQWLDQVHFDUDWRWDOSDGDDVHW7,

6XPEHU 0HUULW

7DEHO PHQXQMXNNDQ EDKZD QLODL NRHILVLHQ GDPSDNWHUWLQJJL\DQJWHUMDGLSDGDDVHW7,DGDODKGDULWKUHDWULVLNR3HQFXULDQ DWDX SHQJKDQFXUDQ DVHW 7, 6HGDQJNDQ XQWXNDVHW7,GHQJDQMHQLV0RQLWRU\DQJPHPSXQ\DLNRHILVLHQVL

Page 5: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

6(175,18QLYHUVLWDV%UDZLMD\D

,661

3URVLGLQJ6HPLQDU1DVLRQDO7HNQRORJLGDQ5HND\DVD,QIRUPDVL7DKXQ³3HUDQ7HNQRORJLGDQ5HND\DVD,QIRUPDVLGDODP,PSOHPHQWDVL*HRVWUDWHJL,QGRQHVLD´

0DODQJ2NWREHU

GDPSDN\DQJEHUEHGDGHQJDQDVHW7,'HVNWRS/DSWRSGDQ 0RELOH 'HYLFH .RHILVLHQ GDPSDN SDGD DVHW 7,0RQLWRUWHUGDSDWSDGD7DEHO.RHILVLHQ'DPSDNSDGDDVHW7,0RQLWRU

.RHILVLHQ'DPSDNSDGDDVHW7,0RQLWRUPHPSXQ\DLQLODL \DQJ EHUEHGD GLEDQGLQJNDQ GHQJDQ SDGD DVHW 7,'HVNWRS/DSWRSGDQ0RELOH'HYLFHWHUXWDPDWHUKDGDSWKUHDW .HUXJLDQ .RPXQLNDVL 9LUXV .RPSXWHU GDQ3HQ\DODKJXQDDQ +DN $NVHV ROHK .DU\DZDQ NDUHQD0RQLWRUWLGDNUHQWDQWHUKDGDSWKUHDWWHUVHEXW

7DEHO.RHILVLHQ'DPSDNSDGDDVHW7,1R $QFDPDQ7KUHDW () .HUXJLDQ'D\D3RZHUORVV

.HUXJLDQ.RPXQLNDVL&RPPXQLFDWLRQ/RVV

.HVDODKDQWLGDNGLVHQJDMD$FFLGHQWDO(UURUV

9LUXV.RPSXWHU

3HQ\DODKJXQDDQ+DN$NVHVROHK.DU\DZDQ

%HQFDQD$ODP1DWXUDO'LVDVWHUV 3HQFXULDQDWDXSHQJKDQFXUDQDVHW7, 3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHP

3HQJKHQWLDQSURVHVWDQSDEHQFDQD1RQGLVDVWHUGRZQWLPH

.HEDNDUDQ)LUH

6XPEHU+DVLO(YDOXDVL.HORPSRNGLRODKNHPEDOL

7DEHO.RHILVLHQVL'DPSDNSDGDDVHW7,0RQLWRU1R $QFDPDQ7KUHDW () .HUXJLDQ'D\D3RZHUORVV

.HUXJLDQ.RPXQLNDVL&RPPXQLFDWLRQ/RVV

.HVDODKDQWLGDNGLVHQJDMD$FFLGHQWDO(UURUV

9LUXV.RPSXWHU

3HQ\DODKJXQDDQ+DN$NVHVROHK.DU\DZDQ

%HQFDQD$ODP1DWXUDO'LVDVWHUV 3HQFXULDQDWDXSHQJKDQFXUDQDVHW7, 3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHP

3HQJKHQWLDQSURVHVWDQSDEHQFDQD1RQGLVDVWHUGRZQWLPH

.HEDNDUDQ)LUH

6XPEHU+DVLO(YDOXDVL.HORPSRNGLRODKNHPEDOL

3HQJKLWXQJDQ GLODNXNDQ GDODP GXD ODQJNDK3HUWDPDPHPEXDW VSUHDGVKHHW GDQPHPDVXNNDQ QLODLYDOXHDVHW7,SDGDVXPEXYHUWLNDO\DQJGLGDSDWNDQGDUL7DEHO 3HQHWDSDQ +DUJD $VHW 7, $VVHW 3ULFLQJ.HPXGLDQ PHPDVXNNDQ QLODL WKUHDW SDGD VXPEX

KRUL]RQWDO\DQJGLGDSDWNDQGDUL WDEHO7DEHO $QFDPDQGDODP VDWX WDKXQ 6HODQMXWQ\DPDVXNNDQ QLODL NRHILVLHQGDPSDN () GLDQWDUDQ\D QLODL DVHW 7, GDQ QLODL WKUHDW0HPDVXNNDQ QLODL .RHILVLHQ 'DPSDN XQWXN DVHW 7,'HVNWRS/DSWRSGDQ0RELOH'HYLFHGLGDSDWNDQGDUL7DEHOVHGDQJNDQQLODLXQWXN.RHILVLHQVL'DPSDNSDGDDVHW7,0RQLWRU GLGDSDWNDQ GDUL 7DEHO 'HVNULSVL VSUHDGVKHHW1LODL $VHW 7, 1LODL 7KUHDW GDQ 1LODL .RHILVLHQ'DPSDN([SRVXUH)DFWRU()WHUGDSDWSDGD7DEHO

/DQJNDK NHGXD \DLWX PHPEXDW VSUHDGVKHHW \DQJEHUEHGDNHPXGLDQPHQJLVLQLODLSDGDPDVLQJPDVLQJFHOOGDUL KDVLO SHUNDOLDQ DQWDUD QLODL DVHW 7, QLODL WKUHDW GDQQLODLNRHILVLHQ\DQJGLGDSDWNDQGDUL7DEHO1LODL$VHW7,1LODL 7KUHDW GDQ 1LODL .RHILVLHQ 'DPSDN GHQJDQ KDVLOSDGD 7DEHO .DONXODVL 1LODL .RHILVLHQ 'DPSDN GDODPQLODL)LQDQVLDO5XSLDK

7DEHO PHQMHODVNDQ EDKZD DQFDPDQULVLNRPHPSXQ\DL GDPSDN NHUXJLDQ ILQDQVLDO \DQJ EHVDU MLNDWHUMDGL DVHW 7, SHUXVDKDDQ +DQ\D SDGD DVHW 7, EHUMHQLV0RQLWRU \DQJ WLGDN WHUSHQJDUXK SDGD MHQLV WKUHDW.HKLODQJDQ .RPXQLNDVL 9LUXV .RPSXWHU GDQ3HQ\DODKJXQDDQ+DN$NVHVROHK.DU\DZDQ

7DEHO1LODL$VHW7,1LODL7KUHDWGDQ1LODL.RHILVLHQ'DPSDN

6XPEHU.DONXODVL1LODLKDVLOSHQHOLWLDQGLRODKNHPEDOL

7DEHO.DONXODVL1LODL.RHILVLHQ'DPSDNGDODP1LODL)LQDQVLDO5XSLDK

7LSH$VHW7, 'HVNWRS 0RQLWRU 0RELOH'HYLFH /DSWRS1LODL$VHW7, 5S 5S 5S 5S

$QFDPDQ7KUHDW 5LVLNR.HKLODQJDQ'D\D3RZHUORVV

.HKLODQJDQ

.RPXQLNDVL

.HVDODKDQWLGDNGLVHQJDMD

9LUXV.RPSXWHU 3HQ\DODKJXQDDQ+DN$NVHV.DU\DZDQ

%HQFDQD$ODP1DWXUDO'LVDVWHUV

3HQFXULDQDWDXSHQJKDQFXUDQDVHW7,

3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHP

3HQJKHQWLDQSURVHVWDQSDEHQFDQD

.HEDNDUDQ)LUH

Page 6: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

$QDOLVLV0DQDMHPHQ5LVLNR7,

6XPEHU.DONXODVL1LODLKDVLOSHQHOLWLDQGLRODKNHPEDOL

8QWXNPHQGDSDWNDQ MHQLV DVHW 7,PDQD \DQJ SDWXWXQWXN PHQGDSDWNDQ SHQJHQGDOLDQ GLODNXNDQ $QDO\VLV$FURVV $VVHW &DUDQ\D GHQJDQ PHQMXPODKNDQ GDQPHUDQNLQJ QLODL GDPSDN 6/( PDVLQJPDVLQJ DVHW 7,XQWXNVHPXDWKUHDWGDULWDKDSDQNDONXODVL\DQJWHUGDSDWSDGD7DEHOPHQMDGLUHIHUHQVLSHQHQWXDQUDQNLQJMHQLVDVHW 7, EHUGDVDUNDQ SHQJXUXWDQ GDUL WHUEHVDU KLQJJDWHUNHFLO GDUL QLODL GDPSDN 6/( GDODP QLODL )LQDQVLDO5XSLDKSDGD7DEHO

7DEHOPHPSHUOLKDWNDQEDKZDDVHW7,MHQLV/DSWRS\DQJ PHPSXQ\DL QLODL GDPSDN NHUXJLDQ WHUWLQJJL MLNDVHPXD WKUHDWULVLNR WHUMDGL KDPSLU VHEHVDU 0LOOLDUUXSLDK GDQ DVHW 7, EHUMHQLV0RQLWRU \DQJPHPSXQ\DLQLODLGDPSDNNHUXJLDQWHUHQGDKSDGD WKUHDWULVLNR\DQJWHUMDGL 'HQJDQ DGDQ\D $QDO\VLV $FURVV $VVHW GDSDWPHPSHUOLKDWNDQ DVHW 7, PDQD \DQJ VHKDUXVQ\D GDSDWGLEHULNDQ SULRULWDV SHQJHQGDOLDQ WHUOHELK GDKXOX GDULVHPXDWKUHDWULVLNR\DQJWHUMDGL

7DEHO5DQNLQJGDQ1LODL$FURVV$VVHW

-HQLV$VHW7,1LODL$FURVV$VVHW

5XSLDK/DSWRS

0RELO'HYLFH

'HVNWRS

0RQLWRU

7RWDO

6XPEHU .DONXODVL 1LODL KDVLO SHQHOLWLDQ GLRODKNHPEDOL

8QWXN PHQGDSDWNDQ MHQLV WKUHDWULVLNR PDQD \DQJSDWXW XQWXN PHQGDSDWNDQ SHQJHQGDOLDQ DGDODK GHQJDQPHODNXNDQ$QDO\VLV$FURVV5LVNGHQJDQPHQMXPODKNDQGDQ PHUDQNLQJ QLODL GDPSDN 6/( 6LQJOH /RVV([SHFWDQF\PDVLQJPDVLQJWKUHDWXQWXNVHPXDDVHW7,GDUL WDKDSDQ NDONXODVL \DQJ WHUGDSDW SDGD 7DEHO PHQMDGL UHIHUHQVLSHQHQWXDQ UDQNLQJ MHQLV WKUHDWULVLNREHUGDVDUNDQSHQJXUXWDQGDULWHUEHVDUKLQJJDWHUNHFLOGDULQLODL GDPSDN6/(GDODP QLODL ILQDQVLDO 5XSLDK SDGD7DEHO7DEHO5DQJNLQJGDQ1LODL$FURVV5LVN

7DEHO7DEHO5DQJNLQJGDQ1LODL$FURVV5LVN

6XPEHU.DONXODVL1LODLKDVLOSHQHOLWLDQGLRODKNHPEDOL

7DEHO PHQDPSLONDQ QLODL GDPSDN ILQDQVLDO \DQJGLVHEDENDQ ROHK WKUHDWULVLNR KDPSLU VHEHVDU 0LOLDUUXSLDK XQWXN DVHW 7, SHUXVDKDDQ GHQJDQ MHQLV WKUHDW.HVDODKDQ WLGDN GLVHQJDMD $FFLGHQWDO (UURUV \DQJPHPSXQ\DL QLODL GDPSDN NHUXJLDQ WHUWLQJJL KDPSLUPHQFDSDL 0LOLDU UXSLDK XQWXN VHPXD MHQLV DVHW 7,6HGDQJNDQ XQWXN MHQLV WKUHDW .HEDNDUDQ )LUHPHPSXQ\DLQLODLGDPSDNNHUXJLDQWHUHQGDKXQWXNDVHW7,NDUHQD QLODL NHPXQJNLQDQ WHUMDGLQ\D WKUHDW NHEDNDUDQKDQ\DGDODPWDKXQ

+DVLODQDOLVDPHQXQMXNNDQEDKZDDVSHNDVHW7,MHQLV/DSWRS \DQJPHPSXQ\DL SRWHQVL QLODL NHUXJLDQ WHUEHVDUEDJLSHUXVDKDDQVHEHVDU5SXQWXNVHPXDWKUHDWULVLNR \DQJ WHUMDGL SDGD DVHW 7, GDQ DVSHNWKUHDWULVLNR .HVDODKDQ WLGDN GLVHQJDMD $FFLGHQWDO(UURUV \DQJPHPSXQ\DL SRWHQVL QLODL NHUXJLDQ WHUEHVDUEDJLSHUXVDKDDQVHEHVDU5SXQWXNVHPXDMHQLVDVHW7,

+DVLO DQDOLVD WHUVHEXW PHQJKDVLONDQ UHNRPHQGDVLXQWXNSHPDQJNXNHSXWXVDQ\DLWX'HSDUWHPHQW,66HUYLFH0DQDJHPHQW GDODP PHODNXNDQ WLQGDNDQ SHQJHQGDOLDQULVLNRXQWXNDVSHNDVHW7,MHQLV/DSWRS\DQJPHPSXQ\DLSRWHQVLQLODLNHUXJLDQWHUEHVDUGLEDQGLQJNDQGHQJDQMHQLVDVHW 7, \DQJ ODLQ GDQ VHJHUD PHPEHULNDQ WLQGDNDQSHQJHQGDOLDQ ULVLNR XQWXN DVSHN WKUHDWULVLNR NHVDODKDQWLGDN GLVHQJDMD $FFLGHQWDO (UURUV \DQJ PHPSXQ\DLSRWHQVL QLODL NHUXJLDQ WHUEHVDU GLEDQGLQJNDQ MHQLVDQFDPDQULVLNR\DQJODLQ

6,038/$1

3HQHOLWLDQ $QDOLVD 0DQDMHPHQ 5LVLNR 7,3HPHOLKDUDDQ DVHW 7, PHQJJXQDNDQ 45$ GDSDWPHQJLGHQWLILNDVL IDNWRU ULVLNR \DQJ SHUOX PHQGDSDWSULRULWDVSHPHOLKDUDDQVHUWDMHQLVDVHW7,PDQDVDMD\DQJSHUOX PHQGDSDW SHUKDWLDQ NKXVXV GDQ PHQJKDVLONDQ

7LSH$VHW7, 'HVNWRS 0RQLWRU 0RELOH'HYLFH /DSWRS

.HKLODQJDQ'D\D3RZHUORVV

5S 5S 5S 5S

.HKLODQJDQ

.RPXQLNDVL5S 5S 5S 5S

.HVDODKDQWLGDNGLVHQJDMD

5S 5S 5S 5S

9LUXV.RPSXWHU 5S 5S 5S 5S

3HQ\DODKJXQDDQ+DN$NVHVROHK.DU\DZDQ

5S 5S 5S 5S

%HQFDQD$ODP1DWXUDO'LVDVWHUV

5S 5S 5S 5S

3HQFXULDQDWDXSHQJKDQFXUDQDVHW7,

5S 5S 5S 5S

3LKDNOXDU\DQJEHUKDVLODNVHVNH

5S 5S 5S 5S

3HQJKHQWLDQSURVHVWDQSDEHQFDQD

5S 5S 5S 5S

.HEDNDUDQ)LUH 5S 5S 5S 5S

1R -HQLV5LVN7KUHDW1LODL$FURVV$VHW7,

.HVDODKDQWLGDNGLVHQJDMD$FFLGHQWDO(UURUV

5S

9LUXV.RPSXWHU 5S

3HQFXULDQDWDXSHQJKDQFXUDQDVHW7, 5S

.HUXJLDQ'D\D3RZHUORVV 5S

.HUXJLDQ.RPXQLNDVL&RPPXQLFDWLRQ/RVV 5S

%HQFDQD$ODP1DWXUDO'LVDVWHUV 5S

3LKDNOXDU\DQJEHUKDVLODNVHVNHVLVWHP 5S

3HQ\DODKJXQDDQ+DN$NVHVROHK.DU\DZDQ 5S

3HQJKHQWLDQSURVHVWDQSDEHQFDQD1RQGLVDVWHUGRZQWLPH

5S

.HEDNDUDQ)LUH 5S

7RWDO 5S

Page 7: Prosiding SENTRIN Fix2 - Universitas Brawijayafile-filkom.ub.ac.id/fileupload/assets/upload/file/PTIIK/jurnal/... · 6(175,1 8qlyhuvlwdv %udzlmd\d,661 3urvlglqj 6hplqdu 1dvlrqdo 7hnqrorjl

6(175,18QLYHUVLWDV%UDZLMD\D

,661

3URVLGLQJ6HPLQDU1DVLRQDO7HNQRORJLGDQ5HND\DVD,QIRUPDVL7DKXQ³3HUDQ7HNQRORJLGDQ5HND\DVD,QIRUPDVLGDODP,PSOHPHQWDVL*HRVWUDWHJL,QGRQHVLD´

0DODQJ2NWREHU

UHNRPHQGDVLMHQLVDVHW7,GDQIDNWRUULVLNR\DQJSHUOXVHJHUD GLODNXNDQ DQDOLVD SHQJHQGDOLDQ FRQWUROVODQMXWDQ 8QWXN PHOLQGXQJL QLODL ILQDQVLDO DVHW 7,VHEHVDU 5S GLGDSDWNDQ NHVLPSXODQEDKZD KDVLO GDWD DQDOLVD PHQXQMXNNDQ EDKZD DVSHNDVHW 7, MHQLV /DSWRS GHQJDQ SRWHQVL QLODL NHUXJLDQVHEHVDU 5S GDQ DVSHN WKUHDWULVLNRNHVDODKDQ WLGDN GLVHQJDMD $FFLGHQWDO (UURUV \DQJPHPSXQ\DL SRWHQVL QLODL NHUXJLDQ VHEHVDU 5S

6DUDQ XQWXN SHQHOLWLDQ VHODQMXWQ\D DQWDUD ODLQPHODNXNDQ $QDOLVD 3HQJHQGDOLDQ 5LVLNR $QDO\VLV&RQWURO WHUOHELK GDKXOX GDODP PHQHQWXNDQ MHQLVSHQJHQGDOLDQ FRQWURO \DQJ WHSDW GDQ DNXUDW XQWXNPHQJXUDQJLQLODLSRWHQVLNHUXJLDQSDGDDVSHNDVHW7,MHQLV /DSWRS GDQ DVSHN WKUHDWULVLNR NHVDODKDQ WLGDNGLVHQJDMD $FFLGHQWDO (UURUV 6HODLQ LWX MXJD GDSDWGLODNXNDQWLQGDNDQ3HQJHQGDOLDQ5LVLNRVHVXDLGHQJDQDQDOLVD SHQJHQGDOLDQ FRQWURO XQWXN DVSHN DVHW 7,MHQLV /DSWRS GDQ DVSHN WKUHDWULVLNR NHVDODKDQ WLGDNGLVHQJDMD$FFLGHQWDO(UURUV

'$)7$53867$.$

$QWKRQ\5XOO\³0HQJHQDOSHUEDQNDQ,QGRQHVLD´'LSHUROHKGDULKWWSKXNXPSHUEDQNDQEORJVSRWFRP>$FFHVVHG@

0HUULW - : ³$ 0HWKRG IRU 4XDQWLWDWLYH 5LVN$QDO\VLV´&,663:DQJ*OREDO9LUJLQLD'LSHUROHKGDULKWWSFVUFQLVWJRYQLVVFSURFHHGLQJSDSHUVSSGI>$FFHVVHG@

3HOWLHU 7 5 ³,QIRUPDWLRQ 6HFXULW\ 5LVN $QDO\VLV´QGHGLWLRQ86$&5&3UHVV%RFD5DWRQ)ORULGD8QLWHG 6WDWHV 'LSHUROHK GDULKWWSDQWRDQWKRQJWLQYQ3RUWDOV8SORDG,PDJHVNLHQQW6DFK6DFK&6'/,QIRUPDWLRQ6HFXULW\5LVN$QDO\VLV(GSGI>$FFHVVHG@

7DQ'LQJ³4XDQWLWDWLYH5LVN$QDO\VLV6WHS%\6WHS´6$16 ,QVWLWXWH 'LSHUROHK GDULKWWSVZZZVDQVRUJUHDGLQJURRPZKLWHSDSHUVDXGLWLQJTXDQWLWDWLYHULVNDQDO\VLVVWHSE\VWHS>$FFHVVHG@