Section 1 AGREEMENT CUSTOMER DETAILS CONTRACTOR DETAILS NAME _____________________________________ NAME __________________________________________ ADDRESS ___________________________________ ADDRESS _______________________________________ ___________________________________________ ________________________________________________ POSTCODE __________________________________ POSTCODE ______________________________________

Protecta Business Documentation Limited, Company No: 7379779 Registered Office: Unit 1 Lower Farm Park, Norwich Road, Barham, Ipswich, IP6 0NU

Protecta Business Documentation Limited, Company No: 7379779

Registered Office: Unit 1 Lower Farm Park, Norwich Road, Barham, Ipswich, Suffolk. IP6 0NU

© 2011 Protecta Business Documentation Limited

SCOPE OF WORKS – AS QUOTATION / AS QUOTATION BUT SUBJECT TO THE FOLLOWING / AS DETAILED BELOW (delete as applicable)

QUOTATION REFERENCE _______________________ DATED ______________________________ (if applicable)

CONTRACT VALUE: £_________________ + VAT @ ________% = TOTAL VALUE £_________________ TERMS OF PAYMENT: START DATE: ____________________________ ESTIMATED FINISH DATE: _____________________________

BOTH PARTIES AGREE TO BE BOUND BY THE ABOVE TERMS AND THE TERMS & CONDITIONS ON THE REVERSE OF THIS AGREEMENT

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SIGNED CUSTOMER ___________________________ PRINT NAME ________________________________ DATE _______________________________________ ________________________________________ DATE

SIGNED CONTRACTOR __________________________ PRINT NAME _________________________________ DATE _______________________________________

GUIDANCE NOTES FOR COMPLETION OF THE AGREEMENT - SECTION 1 CUSTOMER DETAILS CONTRACTOR DETAILS NAME ____Mrs Andrea Miggins________________ NAME __ABC Company Limited/Fred Bloggs________ ADDRESS __100 Miggins Close _________________ ADDRESS _Company registered office or trading address __________ Miggins___________________________ ______________________________________________ POSTCODE ____M11 4MI______________________ POSTCODE ____________________________________

Protecta Business Documentation Limited, Company No: 7379779 Registered Office: Unit 1 Lower Farm Park, Norwich Road, Barham, Ipswich, IP6 0NU

Protecta Business Documentation Limited, Company No: 7379779

Registered Office: Unit 1 Lower Farm Park, Norwich Road, Barham, Ipswich, Suffolk. IP6 0NU

© 2011 Protecta Business Documentation Limited

SIGNED CONTRACTOR __________________________ PRINT NAME _________________________________ DATE _______________________________________

SIGNED CUSTOMER ___________________________ PRINT NAME ________________________________ DATE _______________________________________ ________________________________________ DATE

SCOPE OF WORKS – AS QUOTATION / AS QUOTATION BUT SUBJECT TO THE FOLLOWING / AS DETAILED BELOW (delete as applicable)

Provide as much information as you can. For example: Supply and install WC (make, size and code), basin (make, size and code), shower enclosure with door (make, size and code), shower (make and code), bath (make and code). To supply and fit tiling (specify colour, make and size) in the following areas: floor tiling, three rows of tiles around bath, tiling on wall inside shower, two rows of tiles above basin. All works to be carried out at the Customer’s address as detailed above (if a different address to the Customer’s address above, then please specify), To include specific client requirements. Examples include: 1. Contractor to clear away and dispose of all rubbish from Works. 2. Contractor to carry out Works on business days between the hours of 8.30am to 5.00pm only. If you have already provided a written quotation, this should be stated in this section. If the quotation includes all of the information required above, then delete the wording “As quotation but subject to the following /as detailed below”. In the event that no quotation has been provided in advance of your completing the Agreement you should write “N/A” in the “Quotation Reference” box below. Should you, as the Contractor, need to carry out any additional works for the Customer over and above those specified in the ‘Scope of Works’ section in this Agreement, you should complete a new agreement document included within this pack.

QUOTATION REFERENCE ____________________ DATED _________________ REVISION NO. ___________ (if applicable)

CONTRACT VALUE: £_________________ + VAT @ ________% = TOTAL VALUE £_________________ TERMS OF PAYMENT: You should detail the terms of payment clearly. Here are some options for you to consider:

1. Payment to be made as follows: 10% deposit (£100 plus VAT) to be paid prior to commencement of Works. 30% (£300 plus VAT) to be paid upon receipt of invoice on commencement of Works from Contractor. 50% (£500 plus VAT) to be paid upon completion of 75% of Works (as determined by Contractor). 10% (£100 plus VAT) to be paid upon completion of the Works by the Contractor.

2. Contractor to issue invoice for contract value upon completion of the Works. Due date for payment of invoice will be 14 days from the date of invoice.

3. Contractor to issue invoice for contract value upon completion of the Works. Due date for payment of invoice will be 14 days from the date of invoice.

START DATE: _______________________________ EXPECTED FINISH DATE: ___________________________

BOTH PARTIES AGREE TO BE BOUND BY THE ABOVE TERMS AND THE TERMS & CONDITIONS ON THE REVERSE OF THIS AGREEMENT

Terms and Conditions

1. Definitions 1.1. “Agreement” means these terms and conditions together with the information and documents referred to overleaf. 1.2. “Products” means those items constituting the Works as described in the ‘Scope of Works’ section overleaf. 1.3. “Supplier” means the person or body who provides the Products to the Contractor for the Works. 1.4. “Works” means those works as described in the ‘Scope of Works’ section and including, if applicable, the quotation referred

to overleaf.

2. Title 2.1 Ownership of the Products forming the Works shall not pass to the Customer until the Contractor has received in full (in cash or cleared funds) all sums due to it in respect of the Works and all other sums which are due to the Contractor.

3. Period of Works

3.1 The Start Date as shown on the front of this Agreement shall be conditional on the following: a. the Contractor being given full uninhibited access to the areas required for the timely progress of the Works; and b. the Contractor being able to procure the Products, when they are required, for the progress of the Works.

3.2 No guarantee is given by the Contractor in relation to the Estimated Finish Date.

4. Access 4.1 The Customer shall provide to the Contractor free uninterrupted access to the land or premises where the Works are to be provided at all times for the duration of the Works.

5. Site facilities

5.1 The Customer shall provide, free of charge, to the Contractor: a. appropriate access for the loading and unloading of Products; b. suitable power and water supply.

6. Termination

6.1 In the event that the Customer chooses to terminate the Contractor’s employment under the Agreement, the Customer shall provide 7 days notice in writing. The Contractor shall thereafter issue an invoice to the Customer detailing the works carried out and goods supplied up to and including the date of termination. Such an invoice shall include all costs incurred including loss of profit on the remainder of the Works and/or cancellation costs. Payment of this invoice shall be due 14 days from date of invoice. 6.2 If the Customer fails to pay any sums due under the Agreement within 28 days of it falling due, the Contractor shall be entitled

to terminate its employment under this Agreement forthwith. The Contractor shall, following termination, issue an invoice

detailing the Works carried out and goods supplied up to and including the date of termination, which will be due for payment by the Customer 14 days from date of invoice. Such an invoice shall include all costs incurred including loss of profit on the remainder

of the Works and/or cancellation costs. 6.3 Either party may terminate this Agreement with immediate effect if the other becomes insolvent, enters into liquidation, administration, receivership, a members’ or creditors’ arrangement or anything similar or any preparatory steps are taken for any of the same.

7. Scope of Warranty

7.1 The Contractor shall provide to the Customer a guarantee in respect of all goods supplied which is of no wider scope or duration than that which is provided to the Contractor by the Supplier.

8. Severability

8.1 In the event that any part of this Agreement shall be determined invalid, unlawful or unenforceable to any extent, such term, condition or provision shall be severable from the remaining terms and conditions and provisions which shall continue to be valid and enforceable in law.

9. Force Majeure

9.1 The Contractor shall not be liable to the Customer for any delay or failure to perform its obligations hereunder where such delay or failure results from any cause beyond its reasonable control, including an inability to obtain any of the Products.

10. Interest 10.1 The Contractor reserves the right to charge the Customer interest at a rate of 8% on any sums which fall overdue for payment by the Customer.

Section 2

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Protecta Business Documentation Limited, Company No: 7379779 Registered Office: Unit 1 Lower Farm Park, Norwich Road, Barham, Ipswich, Suffolk. IP6 0NU

© 2011 Protecta Business Documentation Limited

1 NOTICE OF RIGHT TO CANCEL PROVIDED BY CONTRACTOR

1. This notice of right to cancel is provided by __________________________________ (Contractor Name)

2. Agreement reference no: _______________________________ 3. You, as the Customer, have a right to cancel this Agreement. You must exercise this right by delivering or sending a Cancellation Notice (as below) to the name and address of the person detailed at paragraph 4 below within a period of 7 days (“Cancellation Period”) starting on the day of receipt of this notice of right to cancel the Agreement. 4. You must send any Cancellation Notice to: .............................................................................................. (Contractor Name)

........................................................................................... (Contractor Address)

........................................................................................................................... ........................................................................ Postcode ..................................

......................................................................... (Contractor e-mail address if applicable) 5. The Cancellation Notice is deemed to be served as soon as it is posted or sent to the Contractor detailed at paragraph 4 above. Proof of posting will be required. 6. You should use the Cancellation Notice (Box 3 below) if you wish to cancel the Agreement.

2 COMMENCEMENT NOTICE

I, __________________________________________________ (Customer Name) request that ___________________________________________________ (Contractor Name) commence the work as detailed in the Agreement prior to the expiry of 7 days which begins on the date of this Agreement. I understand that I will be responsible to pay for goods and services supplied during the Cancellation Period.

3 CANCELLATION NOTICE I, _________________________________________________ (Customer Name) hereby give notice that I wish to cancel the Agreement with ___________________________________________________ (Contractor Name) under Agreement reference number ______________________ . CUSTOMER SIGNATURE _______________________________ DATED ____________________________ CUSTOMER PRINT NAME ____________________________________________

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