14
FEBRUARY 2020 LANDSCAPE REVIEW Provider Behavior Change Approaches to Improve Family Planning Services in the Ouagadougou Partnership Countries: A Landscaping Review Appendices

Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FEBRUARY 2020

LANDSCAPE REVIEW

Provider Behavior Change Approaches to Improve Family Planning Services in the Ouagadougou Partnership Countries: A Landscaping Review

Appendices

Page 2: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

Breakthrough RESEARCH is made possible by the generous support of the American people through the United States Agency for International Development (USAID) under the terms of cooperative agreement no. AID-OAA-A-17-00018. The contents of this document are the sole responsibility of the Breakthrough RESEARCH and Population Council and do not necessarily reflect the views of USAID or the United States Government.

As stewards of the first school of public health in the United States, the Tulane University School of Public Health and Tropical Medicine cultivates independent thinkers, innovative leaders, fierce advocates, and accom-plished scholars.

From the neighborhoods of New Orleans to communities worldwide, we conduct research and collaborate with our partners to ensure that all of humanity has an equitable opportunity to be healthy and pursue optimal well-being.

We train the problem solvers. Find us on the Front Lines.

The Population Council confronts critical health and development issues—from stopping the spread of HIV to improving reproductive health and ensuring that young people lead full and productive lives. Through bio-medical, social science and public health research in about 50 countries, the Council works with our partners to deliver solutions that lead to more effective policies, programs, and technologies to improve lives worldwide. Established in 1952 and headquartered in New York, the Council is a nongovernmental, nonprofit organization with an international board of trustees.

Breakthrough RESEARCH catalyzes social and behavior change (SBC) by conducting state-of-the-art research and evaluation and promoting evidence-based solutions to improve health and development programs around the world. Breakthrough RESEARCH is a consortium led by the Population Council in partnership with Avenir Health, ideas42, Institute for Reproductive Health at Georgetown University, Population Reference Bureau, and Tulane University.

©2020 The Population Council. All rights reserved.

Cover photo by ©2006 Richard Nyberg, Courtesy of Photoshare

Suggested CitationSpielman, Kathryn, Elizabeth Tobey, Martha Silva, and Leanne Dougherty. 2020. "Provider behavior change approaches to improve family planning services in the Ouagadougou Partnership Countries: a landscaping review," Breakthrough RESEARCH Final Report. Washington DC: Population Council.

Contact4301 Connecticut Avenue NW, Suite 280 | Washington, DC 20008 +1 202 237 9400 | [email protected] breakthroughactionandresearch.org

AcknowledgmentsWe acknowledge the teams from Pathfinder International, YLabs, and Breakthrough ACTION for their insights, particularly Theo Gibbs and Rebecca Hope of YLabs and Jessica Vandermark of Camber Collective for their contributions to the case studies and their overall review. We acknowledge Paul C. Hewett and Sanyukta Mathur of Population Council for their technical guidance and review. We acknowledge Mariko Hewer and Sherry Hutchinson of Population Council, who provided editorial and design support. We acknowledge Hope Hempstone, Lindsay Swisher, Joan Kraft, and Jaqueline Devine with the United States Agency for International Development (USAID), who provided valuable feedback during the development of this report.

Page 3: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

Provider Behavior Change Approaches to Improve Family Planning Services in the Ouagadougou Partnership Countries: A Landscaping Review

Appendices

LANDSCAPE REVIEW FEBRUARY 2020

Kathryn Spielman1 Martha Silva2

Elizabeth Tobey1 Leanne Dougherty1

1Population Council 2Tulane University

These appendices are part of a larger report which is available on the Breakthrough ACTION+RESEARCH website at breakthroughactionandresearch.org/wp-content/uploads/2020/03/PBC-Landscaping-FP-OP.pdf.

BR E A K THROUGH R ESE A RCH | FEBRUA RY 2020 I

Page 4: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

Appendices

II PBC A PPROACHES TO IMPROV E FP SERVICES IN THE OP COUNTR IES: A L A NDSCA PING R E VIE W

Page 5: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

Appendix 1: List of sites searched for literatureCamber Collective: http://www.cambercollective.com/

Care: https://www.care.org/

EngenderHealth: https://www.engenderhealth.org/

International Conference on Family Planning Scientific Program: https://2018.fpconference.org/program/scientificprogram/

Pathfinder International: https://www.pathfinder.org/

Population Services International: https://www.psi.org/

Sommet Francophone pour le Changement Social et de Comportement: https://sommetcsc.fr/programme/

Springboard for SBC: https://springboardforsbc.org/

University Research Co., LLC: https://www.urc-chs.com/

USAID Development Experience Clearinghouse: https://dec.usaid.gov/dec/home/Default.aspx

YLabs: https://y-labs.org/

BR E A K THROUGH R ESE A RCH | FEBRUA RY 2020 I I I

Page 6: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

The

ACQU

IRE

Proj

ect

The

ACQU

IRE

Proj

ect

2008

Guin

eaFP

(L

APM

)Kn

owle

dge/

com

pete

ncy

Expe

ctat

ion,

ab

ility

Heal

th c

are

work

ers

were

trai

ned

in

coun

selin

g, in

fect

ion

prev

entio

n, a

nd

IUD

inse

rtion

and

rem

oval

. A "w

hole

-site

tra

inin

g" a

ppro

ach

was

used

to tr

ain

prov

ider

s on

site

, to

ensu

re m

ultip

le p

ro-

vider

s we

re tr

aine

d at

eac

h si

te. T

hose

wh

o we

re tr

aine

d we

re re

spon

sibl

e fo

r sh

arin

g kn

owle

dge

and

skill

s an

d tra

in-

ing

othe

rs. S

elf-a

sses

smen

t app

roac

hes

were

use

d an

d tra

inin

g wa

s su

ppor

ted

by

faci

litat

ive s

uper

visio

n. P

rovid

ers

were

al

so s

uppl

ied

with

job

aids

on

coun

selin

g m

essa

ges,

IUD

elig

ibili

ty c

riter

ia, a

nd

side

effe

cts.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, in

divid

ual

proc

ess

im-

prov

emen

ts,

supp

lem

en-

tary

pa-

tient

-faci

ng

mat

eria

ls

Pre-

post

us

ing

rout

ine/

mon

itorin

g da

ta

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

New

IUD

user

s an

d co

uple

year

s pr

otec

tion,

reca

ll of

cam

paig

n m

essa

ges

NoNo

NoEn

gend

er-

Heal

thUS

AID

Grey

700

new

IUD

user

s we

re

serv

ed in

inte

rven

tion

faci

li-tie

s in

200

6, c

ompa

red

with

37

in 2

004

and

82 in

200

5,

the

two

year

s pr

eced

ing

the

surv

ey. T

his

num

ber d

ropp

ed

to 2

25 b

ut re

mai

ned

high

er

than

pre

vious

year

s af

ter t

he

inte

rven

tion

in 2

007.

Coup

le

year

s of

pro

tect

ion

(3.5

per

IU

D) a

lso

incr

ease

d fro

m 1

30

in 2

004

and

287

in 2

005

to

2,45

0 in

200

6.

+

USAI

D AS

SIST

M

ali

USAI

D As

-si

st M

ali

2016

Mal

iPP

FPKn

owle

dge/

com

pete

ncy

Expe

ctat

ion,

ab

ility

Regi

onal

trai

ners

and

dis

trict

-leve

l hea

lth

prov

ider

s we

re tr

aine

d on

a q

ualit

y im

-pr

ovem

ent a

ppro

ach

and

key s

tand

ards

in

pro

vidin

g PP

FP s

ervic

es. Q

uarte

rly

coac

hing

vis

its, le

arni

ng s

essi

ons

with

qu

ality

impr

ovem

ent t

eam

s, an

d be

st

prac

tice

sess

ions

to e

xtra

ct le

sson

s le

arne

d we

re im

plem

ente

d fo

llowi

ng th

e tra

inin

g.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

Diag

nost

ic

proc

ess

was

impl

e-m

ente

d to

m

easu

re

the

qual

ity

of s

ervic

es

offe

red.

Ro

utin

e da

ta w

as

used

to

mon

itor

prog

ress

.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Perc

enta

ge o

f PP

wom

en w

ho

rece

ived

FP

coun

selin

g be

-fo

re le

avin

g th

e fa

cilit

y, Pe

rcen

t-ag

e th

at a

dopt

ed

a m

etho

d af

ter

coun

selin

g.

NoYe

sNo

URC

USAI

DGr

ey

Perc

enta

ge o

f pos

tpar

tum

cl

ient

s re

ceivi

ng P

PFP

coun

-se

ling

each

mon

th in

crea

sed

from

<10

% to

ove

r 90%

afte

r th

e in

terv

entio

n, th

e pr

opor

-tio

n le

avin

g wi

th a

n FP

met

h-od

afte

r cou

nsel

ing

incr

ease

d fro

m 0

% to

ove

r 80%

++

Boss

yns

Alaf

ia

Proj

ect

2002

Nige

rFP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

, at

titud

inal

Oppo

rtuni

ty,

abili

ty, a

ttitu

-di

nal

A th

ree-

part

inte

rven

tion

pack

age

to

impr

ove

resp

onsi

vene

ss o

f FP

serv

ices

: St

ruct

ural

cha

nges

: abo

lishi

ng s

peci

al

FP c

linic

s an

d in

tegr

atin

g FP

ser

vices

in

to o

ther

hea

lth c

ente

r act

ivitie

s.

Polic

ies

aim

ed a

t lim

iting

pro

vider

-im-

pose

d re

stric

tions

incl

uded

pro

posi

ng

FP in

all

enco

unte

rs w

ith e

ligib

le w

omen

, pr

opos

ing

FP to

all

wom

en a

ttend

ing

child

hea

lth, a

nten

atal

, and

pos

tnat

al

care

vis

its, a

nd to

all

wom

en w

ho a

re

brea

stfe

edin

g, a

re m

alno

uris

hed

or h

ave

an il

l or m

alno

uris

hed

child

, and

thos

e wh

o ha

ve p

revio

us tw

in p

regn

anci

es,

hist

ory o

f STI

, or h

isto

ry o

f pat

holo

gica

l de

liver

y. Pr

oced

ural

inte

rven

tions

incl

ud-

ed p

rovid

ing

six c

ycle

s of

ora

l con

trace

p-tiv

es a

t a ti

me,

re-p

rovid

ing

wom

en w

ith

cont

race

ptive

s ev

ery t

ime

they

pre

sent

at

the

faci

lity,

prov

ide

non-

men

stru

at-

ing

wom

en w

ith c

ontra

cept

ives

with

ap

prop

riate

inst

ruct

ions

, and

pro

vidin

g 3-

6 cy

cles

at f

irst v

isit

but a

sk w

omen

to

com

e fo

r rou

tine

follo

w-u

p or

whe

n th

ey p

erce

ive p

robl

ems.

Pro

vider

s we

re

also

give

n in

terp

erso

nal c

omm

unic

atio

n tra

inin

g an

d tip

s on

how

to e

ngag

e in

di

alog

ue o

n co

ntra

cept

ives

with

clie

nts.

Infra

-st

ruct

ure

impr

ove-

men

ts, o

r-ga

niza

tiona

l ch

ange

s, tra

inin

g an

d ed

ucat

ion

Pre-

post

us

ing

both

ro

utin

e/m

onito

ring

data

and

cl

ient

-pro

-vid

er o

bser

-va

tion

Non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Coup

le ye

ars

of p

rote

ctio

n by

pill

s an

d in

ject

able

s, pr

opor

tion

of

wom

en o

ffere

d co

ntra

cept

ion

that

acc

ept,

and

the

prop

ortio

n th

at a

ccep

t tha

t ac

tual

ly re

ceive

a

met

hod

NoNo

NoAl

afia

Pro

ject

Germ

an

Deve

l-op

men

t Ag

ency

Publ

ishe

d

Afte

r the

inte

rven

tion,

29

perc

ent o

f elig

ible

wom

en re

-ce

ived

cont

race

ptive

s on

the

day o

f the

ir vis

it to

a c

linic

, af

ter r

ecei

ving

coun

selin

g an

d ac

cept

ing

a fa

mily

pla

nnin

g m

etho

d. B

efor

e th

e in

terv

en-

tion,

less

than

1 p

erce

nt o

f wo

men

rece

ived

a m

etho

d on

th

e da

y of t

heir

visit.

New

FP

user

s in

crea

sed

from

a ye

arly

aver

age

of 5

22 to

150

9.

+

Appe

ndix

2: M

atric

es o

f pro

vide

r beh

avio

r cha

nge

inte

rven

tions

Tabl

e A.

1 M

atrix

of e

valu

atio

ns o

f pro

vide

r beh

avio

r cha

nge

inte

rven

tions

for f

amily

pla

nnin

g in

Fra

ncop

hone

Wes

t Afr

ica

Page 7: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

Bouc

ar

USAI

D AS

SIST

Pr

ojec

t20

16Ni

ger

PPFP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

Abili

ty,

expe

ctat

ion

A qu

ality

impr

ovem

ent a

ppro

ach

was

empl

oyed

to s

treng

then

pos

tpar

tum

FP

(PPF

P) s

tand

ards

. PPF

P gu

idel

ines

wer

e up

date

d na

tiona

lly. T

he a

ppro

ach

incl

ud-

ed s

ettin

g im

prov

emen

t aim

s, de

velo

ping

in

dica

tors

to m

easu

re o

utco

mes

, and

te

stin

g id

eas

by fa

cilit

y-ba

sed

qual

ity

impr

ovem

ent t

eam

s an

d em

phas

ized

capa

city

bui

ldin

g to

cre

ate

owne

rshi

p of

PPF

P im

prov

emen

t effo

rts. S

peci

fic

chan

ges

impl

emen

ted

incl

uded

set

ting

up a

ded

icat

ed, p

rivat

e FP

cou

nsel

ing

stat

ion,

ada

ptin

g da

ta fo

rms

to fa

cilit

ate

data

col

lect

ion,

divi

sion

of F

P ta

sks

amon

g pr

ovid

ers,

inte

grat

ing

PPFP

cou

n-se

ling

into

pre

gnan

t wom

en's

visits

and

re

cord

ing

the

coun

selin

g in

thei

r rec

ords

, de

sign

atin

g a

mid

wife

to m

onito

r FP

activ

ities

, pro

vide

FP c

oupl

e co

unse

ling

on d

ay o

f mat

erna

l dis

char

ge.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, in

stitu

tiona

l pr

oces

s im

prov

e-m

ents

, in-

frast

ruct

ure

impr

ove-

men

ts, o

r-ga

niza

tiona

l ch

ange

s

Base

line

asse

ss-

men

t in

clud

ing

obse

rva-

tions

of

clie

nt-p

ro-

vider

inte

r-ac

tions

and

cl

ient

exi

t in

terv

iews

. Ro

utin

e/m

onito

r-in

g da

ta

thro

ugho

ut.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Prop

ortio

n of

wo

men

who

re

ceive

d FP

co

unse

ling

as

part

of ro

utin

e po

stpa

rtum

car

e,

and

the

prop

or-

tion

who

left

with

an

FP

met

hod,

an

d th

e pr

opor

-tio

n of

cou

ples

co

unse

led

for F

P.

NoYe

sNo

Assi

st P

roj-

ect -

URC

USAI

DGr

ey

The

perc

enta

ge o

f pos

tpar

-tu

m w

omen

who

rece

ived

FP

coun

selin

g as

par

t of r

outin

e PP

car

e in

crea

sed

from

9%

to 8

6% a

fter t

he in

terv

entio

n,

the

perc

enta

ge c

hoos

ing

an

FP m

etho

d in

crea

sed

from

le

ss th

an 1

0% to

49%

, and

the

perc

enta

ge th

at le

ft wi

th th

e FP

met

hod

of th

eir c

hoic

e in

crea

sed

from

less

than

10%

to

31%

afte

r the

inte

rven

tion.

+

+

Brad

ley

COPE

2002

Guin

ea,

Keny

a

Child

he

alth

, in

clud

es

FP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

, At

titud

inal

Attit

udes

, ab

ility

, ex

pect

atio

n,

oppo

rtuni

ty

A qu

ality

impr

ovem

ent a

ppro

ach

calle

d CO

PE ("

clie

nt-o

rient

ed, p

rovid

er-e

ffi-

cien

t") w

as im

plem

ente

d to

impr

ove

child

hea

lth s

ervic

es b

y tra

nsfe

rring

the

powe

r of d

ecis

ion

mak

ing

to th

e si

te-

staf

f tea

m b

y usi

ng to

ols

to h

elp

iden

-tif

y pro

blem

are

as. S

elf-a

dmin

iste

red

ques

tionn

aire

s, cl

ient

exi

t int

ervie

ws,

and

a to

ol to

mea

sure

wai

ting

time

were

im

plem

ente

d to

iden

tify p

robl

em a

reas

an

d en

able

iden

tific

atio

n of

pot

entia

l in

terv

entio

ns. A

s a

resu

lt of

COP

E pr

o-ce

ss, in

terv

entio

n fa

cilit

ies

impl

emen

ted

chan

ges

incl

udin

g re

nova

tions

to fa

cil-

ities

, reg

ular

sta

ff m

eetin

gs to

dis

cuss

qu

ality

of c

are,

amon

g ot

hers

.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, in

stitu

tiona

l pr

oces

s im

prov

e-m

ents

, in-

frast

ruct

ure

impr

ove-

men

ts, o

r-ga

niza

tiona

l ch

ange

sPr

e-po

st

with

con

trol

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

mpa

red

with

con

trol

grou

p

FP c

ouns

elin

g in

corp

orat

ed in

to

clie

nt v

isits

, as

well

as a

num

ber

of re

spec

tful

care

indi

cato

rs.

Also

pro

vider

an

d fa

cilit

y le

vel o

utco

mes

, as

repo

rted

by

prov

ider

sNo

NoNo

Enge

nder

-He

alth

USAI

DGr

ey

The

perc

enta

ge o

f pro

vider

s wh

o di

scus

sed

FP d

urin

g ch

ild h

ealth

vis

its w

as 1

7% in

in

terv

entio

n si

tes

and

3% in

co

ntro

l site

s. A

spec

ts o

f qua

l-ity

of c

are

were

als

o hi

gher

in

inte

rven

tion

site

s, in

clud

ing

ensu

ring

audi

tory

priv

acy

(61%

vs 4

1%),

visua

l priv

acy

(59%

vs 4

0%),

and

conf

iden

-tia

lity o

f clie

nt re

cord

s (1

00%

vs 9

4%).

Staf

f int

erpe

rson

al

skill

s, in

clud

ing

liste

ning

to

clie

nt, e

xpla

inin

g th

ings

wel

l, an

d co

nfirm

ing

clie

nt u

nder

-st

ood,

wer

e al

so s

igni

fican

tly

high

er in

inte

rven

tion

site

s co

mpa

red

to c

ontro

l site

s, th

ough

exa

ct p

erce

ntag

es

were

not

repo

rted.

+

++

Page 8: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

Cam

ber

Qual

ity

Assu

ranc

e Pi

lot E

valu

-at

ion

2016

Nige

rFP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

, At

titud

inal

Abili

ty,

expe

ctat

ion,

at

titud

es

This

inte

rven

tion

intro

duce

d se

nsiti

za-

tion

abou

t FP

by c

omm

unity

hea

lth w

ork-

ers

at h

ealth

cen

ters

and

dur

ing

outre

ach

visits

, impr

oved

wel

com

ing

cond

ition

s at

hea

lth c

ente

rs, s

treng

then

ed F

P co

un-

selin

g th

roug

h tra

inin

g an

d m

ater

ials

on

com

mun

icat

ion,

usi

ng a

seg

men

ted

appr

oach

, and

pro

vided

follo

w-u

p an

d m

onth

ly su

ppor

t for

hea

lth c

are

work

ers

to in

tegr

ate

the

new

appr

oach

and

tool

s.

Inst

itutio

nal

proc

ess

impr

ove-

men

ts, in

-fra

stru

ctur

e im

prov

e-m

ents

, or-

gani

zatio

nal

chan

ges,

train

ing

and

educ

atio

nPr

e-po

st

with

con

trol

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

mpa

red

with

con

trol

grou

p

Clie

nt s

atis

fac-

tion,

awa

rene

ss,

know

ledg

e of

m

etho

ds, a

ccep

-ta

nce

of F

P, us

e of

FP

NoYe

s

Pilo

t co

mpl

et-

ed, M

OH

pick

ed u

p to

sca

le-

up n

atio

n wi

deCa

mbe

rHe

wlet

tGr

ey

In th

e in

terv

entio

n si

tes,

ther

e we

re s

igni

fican

t im

prov

e-m

ents

in s

ome

clie

nt in

dica

-to

rs c

ompa

red

to th

e co

ntro

l si

tes,

incl

udin

g: 9

9% h

ad c

on-

fiden

ce in

hea

lth c

are

work

ers

com

pare

d to

95%

in th

e co

ntro

l, 98%

feel

ing

she

had

enou

gh in

form

atio

n to

mak

e a

good

FP

deci

sion

com

pare

d to

93%

in th

e co

ntro

l site

s, 98

% re

porti

ng th

e he

alth

car

e wo

rker

exp

lain

ed th

e ef

ficac

y of

met

hods

com

pare

d to

94%

in

the

cont

rol, 3

3% fo

und

it ac

cept

able

for w

omen

to

deci

de o

n th

e nu

mbe

r of

child

ren

they

hav

e co

mpa

red

to 2

3% in

the

cont

rol, a

nd

90%

were

cur

rent

ly us

ing

a FP

m

etho

d co

mpa

red

to 8

4% in

th

e co

ntro

l (84

% vs

. 78%

for

mod

ern

met

hods

). +

+

Ciss

eno

ne20

04Se

nega

lPo

st-a

bor-

tion

care

Stru

ctur

al/

cont

extu

alOp

portu

nity

This

app

roac

h fo

cuse

d on

dec

entra

liz-

ing

care

for s

pont

aneo

us a

borti

on, b

y im

plem

entin

g a

new

treat

men

t pro

toco

l fo

r pos

t-abo

rtion

car

e, in

clud

ing

man

ual

vacu

um a

spira

tion,

and

qua

rterly

sup

er-

visio

n vis

its in

eac

h ce

nter

. Dur

ing

the

visits

, the

med

ical

team

exa

min

ed a

nd

asse

ssed

the

qual

ity o

f PAC

ser

vices

ac

cord

ing

to n

atio

nal s

tand

ards

and

im

plem

ente

d a

COPE

exe

rcis

e to

ena

ble

prov

ider

s to

iden

tify p

robl

ems

and

deve

l-op

and

follo

w-u

p on

act

ion

plan

s.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, or

gani

-za

tiona

l ch

ange

s

Base

line,

En

dlin

e,

and

6 m

onth

s af

ter i

mpl

e-m

enta

tion.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Num

ber o

f PAC

pa

tient

s tre

ated

, tim

e of

hos

pi-

taliz

atio

n, p

ro-

porti

on re

ferre

d to

hos

pita

ls,

cost

of s

ervic

es,

perc

enta

ge

acce

ptin

g FP

, an

d sa

tisfa

ctio

n wi

th s

ervic

es.

Yes

NoNo

Enge

nder

He

alth

, M

inis

tère

de

la S

ante

, Cl

inic

gy-

néco

logi

que

et o

bsté

tri-

cale

, Dak

ar

Bure

au

Enge

nder

He

alth

au

Sene

gal

Publ

ishe

d

Dece

ntra

lizat

ion

is po

ssib

le

with

out m

ajor

exp

ense

and

im

prov

es c

are

for w

omen

wi

th in

com

plet

e ab

ortio

n. T

he

aver

age

cost

fell

by 3

500

F CF

A. T

he n

umbe

r of p

atie

nts

upta

king

FP

incr

ease

d fro

m 0

to

20%

, and

94%

wer

e sa

tis-

fied

with

qua

lity o

f ser

vices

.+

++

+

Diar

ra

Supp

ortin

g Ac

cess

to

Fam

ily

Plan

ning

an

d Po

st

Abor

tion

Care

2019

Mal

iSR

H

Stru

ctur

al/

cont

extu

al,

Attit

udin

al

Expe

ctat

ion,

at

titud

es,

oppo

rtuni

ty

This

appr

oach

incl

uded

cap

acity

bu

ildin

g of

pro

vider

s, co

ntin

uous

qua

lity

impr

ovem

ent,

and

conn

ectin

g pr

ovid

ers

to c

omm

uniti

es b

y hol

ding

mee

tings

to

disc

uss

powe

r dyn

amic

s, de

fine

qual

ity

serv

ices

, and

ena

ble

the

shar

ing

of d

ata

and

feed

back

from

the

com

mun

ity o

n th

e qu

ality

of s

ervic

es. R

efle

ctio

ns s

hare

d du

ring

mee

tings

wer

e do

cum

ente

d an

d pl

ans

of a

ctio

ns w

ere

crea

ted.

Man

ager

ial

appr

oach

es,

soci

al a

c-co

unta

bilit

yPo

st te

st

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

New

FP u

sers

, Pe

rcen

tage

of

clie

nts

who

adop

ted

FP,

num

ber o

f clie

nt

com

plai

nts

NoYe

sYe

s, as

of

2018

CARE

Anon

y-m

ous

Grey

57,7

77 n

ew F

P us

ers,

incl

ud-

ing

57%

usin

g LA

RCs;

66

perc

ent o

f 2,91

4 po

st-a

bor-

tion

care

clie

nts

adop

ted

FP;

no c

ontra

cept

ives

were

out

of

stuc

k du

ring

the

inte

rven

tion;

th

ere

was

a re

duct

ion

in

com

mun

ity c

ompl

aint

s fro

m

400

in 2

016

to 4

7 in

201

8.

Ther

e we

re im

prov

emen

ts in

se

rvic

e qu

ality

and

impr

oved

cr

edib

ility

of p

rovid

ers

in

the

com

mun

ity (u

ncle

ar h

ow

mea

sure

d).

++

++

Page 9: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

Guey

eTu

tora

t-Pl

us20

16Se

nega

lFP

- LA

RCs

Know

ledg

e/co

mpe

tenc

y Ab

ility

, ex

pect

atio

n

Tuto

ratP

lus

is a

prob

lem

-sol

ving

impr

ovem

ent a

ppro

ach

that

incl

udes

m

ento

rs fo

r pro

vider

s an

d he

alth

wor

k-er

s wh

o pr

ovid

e wo

rksi

te c

oach

ing

and

supe

rvis

ion,

incl

udin

g to

ols

to m

easu

re

and

eval

uate

per

form

ance

. Loc

al o

ffi-

cial

s an

d he

alth

com

mitt

ees

are

invo

lved

in c

reat

ing

actio

n pl

ans

and

eval

uatin

g pr

ogre

ss.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

Base

line

situ

atio

n an

alys

is,

rout

ine

serv

ice

deliv

ery

data

and

Tu

tora

tPlu

s m

ento

ring

data

.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

% of

faci

litie

s ab

le to

offe

r at

leas

t one

LAR

C,

% of

pro

vider

s wi

th a

ccep

tabl

e LA

RC p

erfo

r-m

ance

, Num

ber

of n

ew L

ARC

user

s.

NoNo

NoIn

traHe

alth

, Pa

lladi

umUS

AID

Publ

ishe

d

The

perc

enta

ge o

f pro

vid-

ers

with

acc

epta

ble

LARC

pe

rform

ance

dou

bled

from

32

% to

67%

ove

r the

2 m

ento

-rin

g vis

its. N

ew L

ARC

user

s in

crea

sed

by 8

6%.

++

+

Kaba

USAI

D AS

SIST

Pr

ojec

t20

19Gu

inea

Post

-abo

r-tio

n FP

Stru

ctur

al/

cont

extu

alEx

pect

atio

n,

oppo

rtuni

ty

A qu

ality

impr

ovem

ent a

nd a

ssur

ance

ap

proa

ch w

as e

mpl

oyed

to in

crea

se

FP u

se a

fter p

osta

borti

on c

are.

Pe

rform

ance

sta

ndar

ds (i

nclu

ding

in

fect

ion

prev

entio

n, c

ouns

elin

g an

d pa

in m

anag

emen

t) we

re s

et a

nd w

ere

mon

itore

d us

ing

a ba

selin

e as

sess

men

t an

d on

goin

g su

ppor

tive

supe

rvis

ion

to

asse

ss p

rogr

ess

and

gaps

. M

anag

eria

l ap

proa

ches

Base

line

asse

ss-

men

t and

on

goin

g m

onito

ring

usin

g se

rvic

e st

a-tis

tics

and

ongo

ing

supp

ortiv

e su

perv

i-si

on.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Prop

ortio

n of

wo

men

see

king

po

st-a

borti

on

care

who

leav

e wi

th a

n FP

m

etho

dNo

NoNo

URC

USAI

DGr

ey

The

perc

enta

ge o

f wom

en

rece

iving

a F

P m

etho

d be

fore

leav

ing

the

clin

ic ro

se

from

11%

to 5

9%. Q

ualit

y of

coun

selin

g is

repo

rted

to h

ave

impr

oved

sig

nific

antly

, tho

ugh

data

for t

his

is n

ot p

rese

nted

. +

+

Mug

ore

Evid

ence

to

Act

ion

(E2A

)20

16To

go

Post

-abo

r-tio

n ca

re

/ FP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

, At

titud

inal

Attit

udes

, ab

ility

, exp

ec-

tatio

n

A qu

ality

impr

ovem

ent a

ppro

ach

was

empl

oyed

to in

crea

se u

ptak

e of

fam

ily

plan

ning

afte

r pos

tabo

rtion

car

e. T

he

inte

rven

tion

incl

uded

pro

vider

trai

ning

on

con

trace

ptive

tech

nolo

gy th

at e

mph

a-si

zed

com

pete

ncy f

or p

rovid

ing

impl

ants

an

d IU

Ds, a

nd a

lso

addr

esse

d is

sues

su

ch a

s pr

ovid

er b

ias

towa

rds

clie

nts,

incl

udin

g yo

uth,

the

need

to p

rovid

e co

unse

ling

and

FP m

etho

ds w

heth

er th

e ab

ortio

n wa

s in

duce

d or

spo

ntan

eous

, rig

hts-

base

d ca

re, r

ecor

d ke

epin

g (s

uppo

rtive

sup

ervis

ion

and

train

ing

of

prov

ider

s to

com

plet

e re

gist

ers)

, and

use

of

dat

a.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, in

stitu

tiona

l pr

oces

s im

-pr

ovem

ents

, va

lues

cl

arifi

catio

n

Use

of

rout

ine/

mon

itorin

g da

ta

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

% wo

men

re

ceivi

ng F

P co

unse

ling,

%

wom

en re

ceivi

ng

cont

race

ptive

m

etho

dNo

Yes

No

Path

finde

r In

tern

atio

nal/

Intra

Heal

thUS

AID

Publ

ishe

d

Sign

ifica

nt in

crea

ses

in

cont

race

ptive

cou

nsel

ing

and

upta

ke a

mon

g PA

C cl

ient

s:

Durin

g th

e 5-

mon

th b

asel

ine

perio

d, 3

1% o

f PAC

clie

nts

were

cou

nsel

ed, w

hile

dur

ing

the

13-m

onth

inte

rven

tion

perio

d, 9

1% w

ere

coun

sele

d.

Of a

ll PA

C cl

ient

s co

unse

led

durin

g th

e ba

selin

e pe

riod,

37

% ac

cept

ed a

con

trace

p-tiv

e, co

mpa

red

with

60%

of

thos

e co

unse

led

durin

g th

e in

terv

entio

n pe

riod.

+

++

+

Mug

ore

Evid

ence

to

Act

ion

(E2A

)20

19To

goPo

stab

or-

tion

care

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

, At

titud

inal

Attit

udes

, ab

ility

, exp

ec-

tatio

n

A qu

ality

impr

ovem

ent a

ppro

ach

was

empl

oyed

to in

crea

se u

ptak

e of

fam

ily

plan

ning

afte

r pos

t abo

rtion

car

e. T

he

inte

rven

tion

incl

uded

pro

vider

trai

ning

on

con

trace

ptive

tech

nolo

gy th

at e

mph

a-si

zed

com

pete

ncy f

or p

rovid

ing

impl

ants

an

d IU

Ds, a

nd a

lso

addr

esse

d is

sues

su

ch a

s pr

ovid

er b

ias

towa

rds

clie

nts,

incl

udin

g yo

uth,

the

need

to p

rovid

e co

unse

ling

and

FP m

etho

ds w

heth

er th

e ab

ortio

n wa

s in

duce

d or

spo

ntan

eous

, rig

hts-

base

d ca

re, r

ecor

d ke

epin

g (s

uppo

rtive

sup

ervis

ion

and

train

ing

of

prov

ider

s to

com

plet

e re

gist

ers)

, and

use

of

dat

a.

Trai

ning

and

ed

ucat

ion,

m

anag

eria

l ap

proa

ches

, in

stitu

tiona

l pr

oces

s im

-pr

ovem

ents

, va

lues

cl

arifi

catio

n

Pre-

post

tra

inin

g te

sts,

mon

thly

data

co

llect

ion

from

PAC

re

gist

ries.

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Impr

oved

atti

-tu

des

and

empa

-th

y tow

ard

youn

g PA

C cl

ient

s, ef

forts

to s

cree

n fo

r exp

osur

e to

se

xual

and

GBV

, wi

lling

ness

to

expl

ore

RH n

eeds

an

d as

sist

clie

nts

in c

hoos

ing

met

hods

. Pe

rcen

tage

of

yout

h ch

oosi

ng

FP m

etho

d.No

Yes

No, s

cale

-up

beg

an

2017

Path

finde

r In

tern

atio

nal,

Intra

Heal

th,

Togo

DM

SI/

PFUS

AID

Publ

ishe

d

Volu

ntar

y con

trace

ptive

up-

take

am

ong

yout

h po

st-a

bor-

tion

care

clie

nts

incr

ease

d fro

m 0

% to

41%

.+

+

Page 10: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

The

Fren

ch

Mus

koka

Fun

d

The

Fren

ch

Mus

koka

Fu

nd20

16

Sene

gal,

Guin

ea,

CI, B

F, M

ali,

Togo

, Be-

nin,

Nig

er,

Chad

, DR

C

FP, M

NCH,

Nu

tritio

n,

Gend

er

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

Abili

ty,

expe

ctat

ion

Prov

ider

trai

ning

s on

FP

coun

selin

g an

d IU

D se

rvic

e pr

ovis

ion,

on-

site

follo

w-u

p an

d st

reng

then

ing

of s

ervic

es g

iven

by

train

ed p

rovid

ers,

chan

ges

to m

idwi

ves'

train

ing

curri

cula

to in

tegr

ate

gend

er a

nd

hum

an ri

ghts

asp

ects

. Tr

aini

ng a

nd

educ

atio

n

"Pos

ttest

" co

unts

of

the

num

ber

of p

eopl

e re

ache

d

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Num

ber o

f new

us

ers,

num

ber o

f CY

Ps, n

umbe

r of

peop

le re

ache

d by

hom

e vis

itsNo

Yes

Yes,

as o

f 20

18

UNIC

EF,

UNFP

A, W

HO,

UN W

omen

Gove

rn-

men

t of

Fran

ceGr

ey

Mal

i: Re

ache

d 10

,000

pe

ople

via

hom

e vis

its; B

enin

: m

oder

n co

ntra

cept

ives

obta

ined

in 2

016

corre

spon

d to

858

,000

Cou

ple

Year

s of

Pr

otec

tion;

Tog

o: C

YP a

t-ta

ined

was

mor

e th

an 2

14,5

00

in 2

016.

Tot

al n

umbe

r of I

UDs

inse

rted

incr

ease

d fro

m 1

94

in 2

014

to 1

,515

in 2

016.

Tot

al

CYP

due

to P

PFP

incr

ease

d fro

m 6

79 in

201

4 to

530

2 in

20

16. F

rom

201

2 to

201

6, th

e to

tal n

umbe

r of n

ew M

C us

ers

acro

ss th

e 8

coun

tries

was

1,1

49,0

00+

Stev

a-no

vic-F

enn

Brea

k-th

roug

h RE

-SE

ARCH

2019

Togo

FP, G

ende

rKn

owle

dge/

com

pete

ncy

Abili

ty,

expe

ctat

ion

Com

mun

ity h

ealth

wor

kers

and

pro

vider

s we

re tr

aine

d on

fam

ily p

lann

ing,

cou

ple

com

mun

icat

ion,

gen

der n

orm

s, an

d in

timat

e pa

rtner

vio

lenc

e. C

HWs

then

im

plem

ente

d ho

me-

base

d, in

divid

ual

or c

oupl

e co

unse

ling

usin

g co

unse

ling

card

s pr

omot

ing

mal

e en

gage

men

t to

stru

ctur

e th

e co

unse

ling.

CHW

s al

so

deliv

ered

gro

up d

iscu

ssio

n se

ssio

ns to

pr

omot

e m

ale

enga

gem

ent a

nd fa

mily

pl

anni

ng.

Trai

ning

and

ed

ucat

ion,

in

divid

ual

proc

ess

im-

prov

emen

ts,

supp

lem

en-

tary

pa-

tient

-faci

ng

mat

eria

ls

In-d

epth

in

terv

iews

we

re c

on-

duct

ed w

ith

prov

ider

s, CH

Ws,

and

coup

les

at

two

time

poin

ts.

Qual

itativ

e/Ca

se s

tudy

Coup

les'

perc

eive

d se

lf-ef

ficac

y to

disc

uss

FP a

nd

cont

race

ptio

n,

CHW

s pe

rcei

ved

self-

effic

acy

to p

rovid

e FP

co

unse

ling

to

coup

les

NoYe

sNo

Inst

itute

for

Repr

oduc

-tiv

e He

alth

, Jh

pieg

o/M

SCP

USAI

DGr

ey

In m

onth

1, t

he C

HWs

were

no

t ver

y con

fiden

t in

man

y of

the

coun

selin

g el

emen

ts,

while

the

prov

ider

s we

re

mor

e co

nfid

ent.

In m

onth

7,

howe

ver,

both

CHW

s an

d pr

ovid

ers

were

very

con

fiden

t in

alm

ost a

ll el

emen

ts o

f co

unse

ling,

whi

ch a

ppea

rs to

be

due

in p

art t

o tra

inin

g an

d su

ppor

t: 10

0% o

f res

pond

ents

fe

lt ve

ry c

onfid

ent i

n th

eir

abili

ty to

pre

serv

e co

nfi-

dent

ialit

y, en

cour

age

and

resp

ond

to q

uest

ions

, and

su

ppor

t cou

ples

in d

ecis

ion

mak

ing.

Am

ong

coup

les,

ther

e wa

s a

cons

ensu

s th

at

the

hom

e-ba

sed

coun

selin

g an

d gr

oup

disc

ussi

on yi

elde

d po

sitiv

e ef

fect

s on

impr

oved

co

uple

com

mun

icat

ion.

Th

e ap

proa

ches

not

onl

y im

prov

ed th

e we

ll-be

ing

and

rela

tions

hips

of t

he c

oupl

es

who

parti

cipa

ted,

but

als

o th

e CH

Ws

and

prov

ider

s wh

o de

liver

ed th

e se

rvic

es.

  

 

Page 11: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

FIRST AUTHOR

PROJECT NAME

YEAR

COUNTRY

HEALTH TOPIC

BARRIER

FACTOR AFFECTING PERFORMANCE

PBC APPROACH

TYPE OF PBC APPROACH - CATEGORIZED

EVALUATION DESIGN

EVALUATION DESIGN - CATEGORIZED

OUTCOME/S MEASURED

COST EFFECTIVENESS Y/N

WITHIN LAST 5 YEARS

ONGOING

PRIME ORG

DONOR

PUBLISHED/GREY

KEY FINDING(S)

CLIENTS RECEIVED FP COUNSELING

FP UPTAKE

IMPROVEMENT IN PROVIDER ATTITUDE/

KNOWLEDGE

FACILITY-LEVEL OUTCOMES

COMMUNITY-LEVEL OUTCOMES

Suh

Sene

gal

Mat

erna

l M

orbi

d-ity

and

M

orta

lity

Redu

ctio

n Pr

ojec

t (P

REM

O-M

A)20

07Se

nega

lRH

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

Expe

ctat

ion,

ab

ility

A fo

rmat

ive s

uper

visio

n ap

proa

ch w

as

used

to im

prov

e qu

ality

of s

ervic

es a

nd

to re

info

rce

the

tech

nica

l com

pete

nce

of p

rovid

ers.

For

mat

ive s

uper

visio

n is

a

type

of s

uppo

rtive

sup

ervis

ion

that

co

mbi

nes

obse

rvat

ion

of p

rovid

ers

with

a

prob

lem

-sol

ving

appr

oach

to m

obili

ze

prov

ider

s to

add

ress

clin

ical

, logi

stic

, an

d in

form

atio

n, e

duca

tion

and

com

mu-

nica

tion

(IEC)

pro

blem

s. It

als

o in

clud

es

the

com

mun

ity in

the

supe

rvis

ion

proc

ess

by in

trodu

cing

com

mun

ity re

pre-

sent

ative

s to

a ri

ghts

-bas

ed a

ppro

ach

to

serv

ice

qual

ity a

nd a

sses

sing

com

ple-

tion

rate

s of

act

ion

plan

s de

velo

ped

by p

rovid

ers

and

com

mun

ity m

embe

rs

join

tly.

Man

ager

ial

appr

oach

es,

soci

al a

c-co

unta

bilit

y

Pre-

post

qu

antit

a-tiv

e (n

o co

mpa

rison

gr

oup)

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

Indi

cato

rs o

f qu

ality

for e

ach

area

of s

ervic

e de

liver

y (4)

: inf

ra-

stru

ctur

e, m

an-

agem

ent o

f sta

ff an

d se

rvic

es,

reco

rd-k

eepi

ng,

tech

nica

l com

pe-

tenc

eNo

NoNo

Man

agem

ent

Scie

nces

for

Heal

thUS

AID

Publ

ishe

d

Tech

nica

l com

pete

nce

in

fam

ily p

lann

ing

impr

oved

by

16%

in L

ouga

dis

trict

and

10

% in

Tiva

oune

dis

trict

. Re

cord

-kee

ping

for F

P pa

tient

fil

es in

crea

sed

by 7

% in

Thi

es

regi

on a

nd 2

2% in

Lou

ga

regi

on, a

nd u

se o

f reg

istri

es

incr

ease

d by

9%

and

16%

in e

ach

regi

on. T

echn

ical

co

mpe

tenc

e in

gro

up c

oun-

selin

g in

crea

sed

by 2

6% in

Th

ies

regi

on, a

nd te

chni

cal

com

pete

nce

in in

divid

ual

coun

selin

g in

crea

sed

by 1

7%

in T

ivaou

ne d

istri

ct, 2

3% in

Ke

bem

er d

istri

ct, a

nd 1

4% in

Lo

uga

dist

rict.

++

+

Tran

Yam

Da

abo

2018

Burk

ina

Faso

PPFP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

Abili

ty,

Expe

ctat

ion

Prov

ider

refre

sher

trai

ning

, a P

PFP

coun

selli

ng to

ol, s

uppo

rtive

sup

ervis

ion

prov

ided

regu

larly

, ava

ilabi

lity o

f con

tra-

cept

ive s

ervic

es in

crea

sed

to s

even

day

s pe

r wee

k, ap

poin

tmen

t car

ds fo

r clie

nts,

and

invi

tatio

ns fo

r par

tner

s of

clie

nts

Man

ager

ial

appr

oach

es,

supp

lem

en-

tary

pa-

tient

-faci

ng

mat

eria

ls,

indi

vidua

l pr

oces

s im

-pr

ovem

ents

, tra

inin

g an

d ed

ucat

ion,

or

gani

-za

tiona

l ch

ange

s

two

grou

p,

mul

ti-in

ter-

vent

ion,

sin-

gle-

blin

ded,

cl

uste

r ra

ndom

ized

cont

rolle

d tri

al

Rand

omize

d co

ntro

lled

trial

Prim

ary o

utco

me

is M

C up

take

at

12 m

onth

s PP

NoYe

sNo

WHO

Gove

rn-

men

t of

Fran

ce/

Mus

koka

Publ

ishe

d

MC

prev

alen

ce a

t 12

mon

ths

was

55%

amon

g wo

men

in th

e in

terv

entio

n gr

oup

and

29%

amon

g wo

men

in th

e co

ntro

l cl

uste

rs (a

dj. p

reva

lenc

e ra

tio 1

.79

(1.3

0-2.

47 9

5% C

I).

Sign

ifica

nt d

iffer

ence

s in

MC

prev

alen

ce w

ere

also

see

n at

6

week

s an

d 6

mon

ths.

+

URC

USAI

D He

alth

Ca

re Im

-pr

ovem

ent

Proj

ect

2012

Mal

i, Af

ghan

-is

tan,

Ug

anda

FP

Know

ledg

e/co

mpe

tenc

y, St

ruct

ural

/co

ntex

tual

Ab

ility

, Ex

pect

atio

n

Disp

layin

g jo

b ai

ds o

n FP

cou

nsel

ing

and

met

hods

, invo

lving

dire

ctor

s of

hea

lth

cent

ers

in a

ctivi

ties

rela

ted

to P

PFP

Orga

ni-

zatio

nal

chan

ges,

indi

vidua

l pr

oces

s im

-pr

ovem

ents

, m

anag

eria

l ap

proa

ches

, su

pple

men

-ta

ry p

a-tie

nt-fa

cing

m

ater

ials

Mon

itorin

g/pr

ogra

m

data

- do

es

not a

ppea

r to

hav

e a

com

paris

on

non-

ran-

dom

ized,

in

terv

entio

n ef

fect

s co

m-

pare

d wi

th

prev

ious

/hi

stor

ical

in

form

atio

n

% wo

men

re

ceivi

ng F

P co

unse

ling

befo

re d

isch

arge

(P

PFP)

NoNo

NoUR

CUS

AID

Grey

The

perc

enta

ge o

f pos

tpar

-tu

m w

omen

who

rece

ived

FP

coun

selin

g in

crea

sed

from

0

to 8

6%, a

nd th

e pe

rcen

tage

of

thos

e wo

men

cou

nsel

ed

who

acce

pted

an

FP m

etho

d in

crea

sed

from

0 to

90%

afte

r th

e in

terv

entio

n.

+

URC

Tran

slat

ing

Rese

arch

in

to A

c-tio

n(TR

Ac-

tion)

2017

Sene

gal

FP,

Hygi

ene,

M

NH, T

B,

HIV

Stru

ctur

al/

cont

extu

al,

Attit

udin

alAt

titud

es,

Expe

ctat

ion

Resu

lts-b

ased

fina

ncin

g pr

ogra

m w

hich

gr

ante

d fin

anci

al a

ward

s to

pro

vider

s an

d fa

cilit

ies

base

d on

atta

inm

ent o

f qu

antit

y and

qua

lity g

oals

.Fi

nanc

ial

ince

ntive

sQu

alita

tive

Qual

itativ

e/Ca

se s

tudy

Prov

ider

def

ini-

tions

of q

ualit

y, ap

proa

ches

to

achi

evin

g qu

ality

, pe

rcei

ved

barri

-er

s to

qua

lity

NoYe

sNo

URC

USAI

D,

NORA

D,

R4D

Grey

Qual

itativ

e fin

ding

s su

gges

t RB

F ha

s im

prov

ed p

rovid

er

beha

vior a

nd q

ualit

y of c

are

and

has

begu

n to

tran

sfor

m

the

cultu

re w

ithin

faci

litie

s to

ward

s m

ore

resp

onsi

ve c

are

with

stra

tegi

c an

d co

llabo

ra-

tive

use

of re

sour

ces.

++

Page 12: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

NAM

E OF

PRO

JECT

COUN

TRY

YEAR

SOR

GANI

ZATI

ONDO

NOR

PBC

APPR

OACH

PBC

APPR

OACH

, CAT

EGOR

IZED

USAI

D AS

SIST

Pro

ject

CI, M

ali,

Nig

er, 3

8 to

tal

2012

-201

7U

RCUS

AID

Qua

lity

impr

ovem

ent

Trai

ning

and

edu

catio

n, m

anag

eria

l app

roac

hes

Beyo

nd B

ias

Burk

ina

2016

- Pr

esen

tPa

thfin

der

Gate

sAd

dres

sing

pro

vide

r bia

sTr

aini

ng a

nd e

duca

tion,

man

ager

ial a

ppro

ache

s, in

stitu

tiona

l pro

cess

impr

ove-

men

ts, i

ndiv

idua

l pro

cess

impr

ovem

ents

Yam

Yan

kre

"My

Choi

ce"

Burk

ina

2015

- Pr

esen

tPa

thfin

der

Anon

ymou

s.Tr

aini

ng to

add

ress

judg

emen

t and

bia

sTr

aini

ng a

nd e

duca

tion

Wes

t Afr

ica

Adol

esce

nt

and

Yout

h SR

H P

rogr

amBu

rkin

a, N

iger

, Gui

nea

2012

-201

6Pa

thfin

der

Vario

usAd

dres

sing

pro

vide

r bia

s

TRAc

tion

Sene

gal

2009

- 20

17U

RCUS

AID

Resu

lts-b

ased

fina

ncin

gFi

nanc

ial i

ncen

tives

mM

ento

ring

Burk

ina

2015

- 20

18Jh

pieg

oN

ot li

sted

Men

torin

g an

d su

perv

isio

nM

anag

eria

l app

roac

hes

Evid

ence

2Act

ion

Togo

, BF,

Nig

er, C

I20

11 -

2019

Path

finde

rUS

AID

Prov

ider

trai

ning

incl

udin

g ad

dres

sing

pro

vide

r bia

sTr

aini

ng a

nd e

duca

tion

YAM

DAA

BOBu

rkin

a, D

RC20

16-2

017

WH

O

Gove

rnm

ent

of F

ranc

e/M

usko

kaJo

b ai

dsIn

divi

dual

pro

cess

impr

ovem

ent

Tuto

ratP

lus

Sene

gal

2011

-201

6In

traH

ealth

USAI

DM

ento

ring

and

supe

rvis

ion

Man

ager

ial a

ppro

ache

s

Brea

kthr

ough

ACT

ION

Sene

gal,

Mal

i, Bu

rkin

a, C

I, N

iger

, Tog

o20

17-2

022

CCP

USAI

DM

ultip

leM

ultip

le

Belfa

mCô

te d

’Ivoi

reN

ot li

sted

l'Age

nce

ivoi

rienn

e de

m

arke

ting

soci

al (A

imas

)N

ot li

sted

Soci

al m

arke

ting

Tran

sfor

m/P

hare

Beni

n, B

F, C

I, N

EN

ot li

sted

PSI

USAI

DPr

ovid

er b

ehav

ior c

hang

e, m

arke

ting,

hum

an c

ente

red

desi

gn

Agir/

PFBF

, Tog

o, C

I, N

iger

, Mau

ritan

iaN

ot li

sted

Enge

nder

-H

ealth

USAI

DSo

cial

acc

ount

abili

ty a

nd o

ther

sSo

cial

acc

ount

abili

ty

Stan

dard

s-Ba

sed

Man

-ag

emen

t and

Rec

ogni

tion

Appr

oach

30 c

ount

ries,

incl

udin

g Be

nin,

Côt

e d’

Ivoi

re,

Guin

ea

1996

-201

5Jh

pieg

oN

ot li

sted

Prov

ider

per

form

ance

ass

essm

ent u

sing

evi

denc

e-ba

sed

stan

dard

sM

anag

eria

l App

roac

hes

Ampl

ify/P

FBu

rkin

a Fa

so, C

ôte

d’Iv

oire

, Tog

o, N

iger

2018

- Pr

esen

tPa

thfin

der

USAI

D

Mus

koka

Sene

gal,

Guin

ea, M

ali,

Côte

d’Iv

oire

, Bur

kina

Fa

so, T

ogo,

Ben

in, N

iger

, Cha

d, D

RC20

10-2

018

UN

ICEF

, UN

F-PA

, WH

O, U

N

Wom

enFr

ance

Amon

g ot

hers

, pro

vide

trai

ning

on

gend

er a

nd h

uman

righ

tsTr

aini

ng a

nd e

duca

tion

Supp

ortin

g Ac

cess

to

Fam

ily P

lann

ing

and

Post

-Abo

rtio

n Ca

reM

ali,

DRC,

Cha

d20

11- P

rese

nt(?

)CA

REAn

onym

ous.

Build

ing

prov

ider

s' cl

inic

al a

nd c

ouns

elin

g sk

ills t

hrou

gh c

ompe

ten-

cy-b

ased

trai

ning

, fol

low

-up

coac

hing

; Sup

port

ing

heal

th p

rovi

ders

to

mak

e de

cisi

ons f

or c

ontin

uous

pro

gram

qua

lity

impr

ovem

ent

Trai

ning

and

edu

catio

n, m

anag

eria

l app

roac

hes

Jeun

e S3

Beni

n, C

amer

oon,

CAR

, DRC

2016

-202

0Co

rdai

d

Dutc

h M

inis

try

of F

orei

gn

Affa

irs

4 in

terv

entio

n ar

eas:

Res

pons

ive

SRH

R se

rvic

es, e

nabl

ing

envi

ron-

men

t and

resp

ect o

f rig

hts,

you

th v

oice

and

par

ticip

atio

n, S

RHR

know

ledg

e an

d sk

ills.

Inno

vatio

n Co

mpo

rte-

men

tale

dan

s l'In

tégr

a-tio

n (IC

I)Se

nega

l20

18 -

pres

ent

idea

s42

and

Intr

aHea

lthH

ewle

tt

impr

ovin

g cl

ient

/pro

vide

r int

erac

tion

thro

ugh

an in

tera

ctiv

e vo

ice

resp

onse

(IVR

) + re

ferr

al c

ard

syst

em fo

r int

egra

tion

of im

mun

izat

ion,

nu

triti

on, a

nd fa

mily

pla

nnin

g se

rvic

es.

Inst

itutio

nal p

roce

ss im

prov

emen

ts

Nee

ma

Sene

gal

2016

-202

1In

traH

ealth

USAI

D

One

of t

he p

roje

ct's

goal

s it t

o in

crea

se u

ptak

e of

mod

ern

cont

ra-

cept

ives

am

ong

unm

arrie

d yo

uth;

inte

rven

tions

incl

ude

trai

ning

and

m

onito

ring

com

pone

nts f

or m

idw

ives

and

nur

ses i

n or

der f

or th

em to

de

liver

a n

ew y

outh

-focu

sed

heal

th c

heck

upTr

aini

ng a

nd e

duca

tion,

man

ager

ial a

ppro

ache

s

Tabl

e A.

2 M

atrix

of c

urre

nt o

r rec

ent p

rovi

der b

ehav

ior c

hang

e in

terv

entio

ns fo

r fam

ily p

lann

ing

in F

ranc

opho

ne W

est A

fric

a

Page 13: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

NAM

E OF

PRO

JECT

COUN

TRY

YEAR

SOR

GANI

ZATI

ONDO

NOR

PBC

APPR

OACH

PBC

APPR

OACH

, CAT

EGOR

IZED

Anim

as S

utur

a/Ca

mbe

r -

Audi

ence

segm

enta

tion

Nig

er20

15-2

016

Cam

ber

Hew

lett

Coun

selin

g to

ol fo

r pro

vide

rs to

segm

ent F

P cl

ient

s int

o ho

mog

enou

s gr

oups

that

hav

e di

stin

ct p

roba

bilit

ies o

f usi

ng a

spec

ific

mes

sage

and

pr

oduc

t/se

rvic

eIn

stitu

tiona

l pro

cess

impr

ovem

ents

, ind

ivid

ual p

roce

ss im

prov

emen

ts

MCS

PTo

go20

16-2

019

Jhpi

ego

USAI

D

Trai

ning

to C

HW

s and

pro

vide

rs o

n co

uple

cou

nsel

ing

for f

amily

pl

anni

ng, i

nclu

ding

pro

vidi

ng th

em w

ith jo

b ai

ds a

nd v

ideo

s for

gro

up

disc

ussi

ons.

Tr

aini

ng a

nd e

duca

tion,

indi

vidu

al p

roce

ss im

prov

emen

ts, s

uppl

emen

tary

pa-

tient

-faci

ng m

ater

ials

Page 14: Provider behavior change approaches to improve family ...€¦ · A Landscaping Review Appendices. ... Tulane University School of Public Health and Tropical Medicine cultivates independent

Population Council

4301 Connecticut Ave., NW | Suite 280 Washington, DC 20008 +1 202 237 9400 breakthroughactionandresearch.org