Provision of Internet Services

at NNPC

Corporate Headquarters, Abuja

Bid Document

JULY 2015

Telecoms Department

1. Invitation to Bidders The invitation is to bid for the Provision of Internet Services at NNPC Corporate

Headquarters, Abuja.

The bidders are advised to study the tender document carefully. Submission of bids shall

be deemed to have been done after careful study and examination of the tender

document with full understanding of its implications.

This section provides general information about the Issuer.

Issuer

Telecoms Department, NNPC

Contact Person(s)

The following NNPC contacts may be reached for questions or clarifications

regarding the invitation to bid, service requirements or any other business

related to the “Provision of Internet Services at NNPC Corporate Headquarters,

Abuja”:

1. Programme Manager

Block B, 4th Floor, Room 8, NNPC Towers

: +234 (0)9 46082339

: networksunits@nnpcgroup.com.

2. Project Manager,

“Provision of Internet Services at NNPC Corporate Headquarters, Abuja ”

Block B, 4th Floor, Room 22, NNPC Towers

: +234 (0)9 46082220

: networksunits@nnpcgroup.com

Address for Bid Submission and Correspondence

The Secretary, E&T DEXCOM Tenders Board Block D, 1st Floor, Room 45B, NNPC Towers, Herbert Macaulay Way, Central Business District, Abuja

2. Project Profile

2.1 Statement of Purpose

The Nigerian National Petroleum Corporation (otherwise called NNPC or the

Corporation) is desirous of providing Internet service at her NNPC Corporate

Headquarters Abuja. The required internet capacity will complement existing

internet and enterprise interconnectivity services in the NNPC CHQ, Abuja. The

required services should be provided by Tier-1 Internet Service Provider.

2.2 Service Coverage

The NNPC location to be covered by the service is:

NNPC Towers, Abuja

Bidders are expected to visit this location for physical assessment.

2.3 Supported Applications

The following services amongst others will be carried across the link:

Exchange Email/SMTP

Active Directory

SAP

Microsoft Lync

Video/Voice Conferencing

Internet and Web Services

Database Services

Site to Site VPN Capabilities

Printing Services etc.

2.4 Envisaged Outcome

The Provision of Internet bandwidth at NNPC Corporate Headquarters Abuja is expected

to provide;

1. Highly available and seamless access to the internet

2. An avenue for extending NNPC Enterprise Services across the Corporation

3. Scope of Work

3.1 Required Service

The proposed implementation shall be entirely service based; the bidder is

expected to own and provide the required high capacity internet link via Dual

Redundant Microwave Radio to the NNPC CHQ, Abuja and also procure

appropriate termination points at the network edge of the location.

The project is expected to be completed within 3 weeks.

3.2 Required Bandwidth

The required bandwidth is as follows:

Provision of a dedicated 1 x STM1 (155Mbps) internet bandwidth capacity

3.3 Network Integration

Integration of the service to NNPC edge devices to ensure bandwidth aggregation

and utilization

3.4 Duration

The service shall be provided for an initial period of twelve (12) months,

renewable for a further twelve (12) months on confirmation that services were

effectively delivered throughout the initial period

3.5 Required Availability

The required availability is 99.5 % 24/7 for the duration of the service. Checks for

compliance will be done at the discretion of NNPC and penalties will be as

contained in a Service Level Agreement to be adopted.

3.6 Maintenance Service

Maintenance of equipment deployed at NNPC CHQ as part of this services for the

duration of the contract

3.7 Network Management

The bidder shall provide appropriate management and reporting interface to

NNPC on a 24x7x365 basis to enable tracking of bandwidth usage patterns. Tools

to be provided in this regards MUST be clearly stated in the bidder’s technical

submission.

3.8 Documentations

The bidder shall be responsible for preparing documentations relating to the

provided services and shall present a copy to NNPC.

4. Tender Requirements

4.1 General Requirements

You are requested to submit to NNPC a proposal based on the tender documents

for the Provision of Internet Services at NNPC Corporate Headquarters, Abuja.

The required service will complement existing internet and enterprise WAN

services in the NNPC CHQ. Consequently vendors already providing these

services in the CHQ are exempted from this exercise.

Your proposal must comply with all guidelines in all respect. Deviations from

conditions enumerated in the inquiry documents may disqualify any proposals

submitted. The inquiry document consists of the following:

a) Invitation to Bid

b) Bid Document

c) Appendix I – Bid Form

d) Appendix II – Vendors Information Questionnaire

e) Appendix III – Cost Breakdown Structure

f) Any addendum issued by NNPC before the bid closing date

You are to confirm that all applicable documents stated herein are in your

possession, and if any prove to be missing, please inform NNPC in order to obtain

same promptly.

4.2 NIGERIAN CONTENT

NNPC is committed to the development of the Nigerian Oil and gas business

in compliance with the Nigerian content Act 2010 for Nigerian content

development. As from commencement of the Act the minimum Nigerian

content is any project, service or product specification to be executed in the

Nigerian Oil and gas industry shall be consistent with the level set in the

schedule of the Act and any other targets as may be directed by the Nigerian

content Development and Monitoring Board (The Board).

Tenderer shall comply with all the provisions of the Nigerian content Act that

relate to this contract but in particular comply with the minimum Nigerian

content % for the scopes which are covered in the schedule of the Act and

any other requirement that may arise from time to time not explicitly stated

in this contract but which apply to the contract in fulfilment of the Nigeria

content Act, in the submission of their Tender.

Failure to fully comply with the Nigerian Content Act or demonstrate

commitment to Nigerian Content Development Policy of the Nigerian

government shall result to disqualification from bidding this contract.

4.3 Submission of Proposal

All completed bids should be submitted in two (2) separate envelopes marked

TECHNICAL, and COMMERCIAL respectively. Each of these should consist of one

(1) original and one (1) copy duly signed by the bidder’s executive

representative.

Proposals should be submitted in sealed envelopes and clearly marked “Provision

of Internet Services at NNPC Corporate Headquarters, Abuja”, and addressed

and returned to:

E&T DEXCOM Tenders Board Block D, 1st Floor, Room 45B, NNPC Towers, Herbert Macaulay Way, Central Business District, Abuja The closing date for the submission of bids should be indicated on the top left-

hand corner of the envelopes. The name of the bidder should be indicated at the

back of the envelope.

4.4 Proposal Format and Content

To ensure that NNPC receives all the information necessary to reach a decision

on selection of vendor to undertake the NNPC Data Centre Facility Build Project,

bidders are requested to submit their proposals in the format described below:

A. TECHNICAL PROPOSAL

i. Company Profile

B. This should include details of the following

Brief history of your organization

The core business

Year of formation and existence in Nigeria,

Evidence of registration with NNPC and CAC

Evidence of Tier-1 Internet Service Provider

The company ownership structure and management team.

Tax clearance, VAT Registration Certificate, Company Financial report and annual turn over

Quality management standards and HSE details .

i. Capacity

a. The bidder shall provide details of its backbone transmission

infrastructure, including the media used, capacity and coverage. A

topology diagram will be required.

b. Details or CVs of your staff who will provide support.

c. Proof of similar work done (this should include copies of Work

order, LOI or Job Completion certificate )

Any other details you feel may be relevant.

ii. Solution Design

The bidder shall describe its proposed solution design based on

specification requirements defined in the project scope of work. The

solution design shall be presented in segments including:

Network Topology Design, Implementation design up to the customer

premises;

Network Management Solution, including strategy for providing access

to NNPC for monitoring purposes

Detailed Work plan stating details of task to be done and project

methodology

Project Communication plan, with emails, and phone number of

various escalation levels.

Detailed equipment support/Warranty and replacement plan

iii. Post-Implementation Maintenance Plan

The bidder shall define its post-implementation support plans including

maintenance schedules, escalation matrix, and availability of customer

service support.

iv. Project Management

The bidder shall describe its implementation strategy, including

communication plan and team member’s roles and responsibilities, and

provide information on proposed project schedule with timelines. A

Gantt chart illustrating the proposed project schedule is required.

NOTE: The Technical proposal shall contain no element of pricing.

C. COMMERCIAL PROPOSAL

i. Cost Breakdown

This section shall include the proposed charges denominated in US

dollars. A cost breakdown format is attached as Appendix III.

ii. Price Validity

Prices should be quoted as fixed and valid for at least 120 days.

iii. Payment Terms

a. Payments Schedule

Payments shall be made upon deployment and signing of the job

completion certificate

4.5 Evaluation Criteria

The evaluation of proposals shall be based on, but not limited, to the following

criteria:

a) Compliance with the stated requirements, terms and conditions

b) Experience and capacity to deliver Internet service

c) Quality of proposed solutions and services

d) Proposed Project Management procedure

e) Commercial competitiveness of the proposal

Bidders should note that their written response to the invitation to bid would be

regarded as an integral part of any eventual contract. Bidders who wish to make

any comments or provide background information which is not to be taken as

commercially binding must make a clear statement to this effect.

The decision of the Corporation on all matters relating to this invitation to bid will

be final. NNPC reserves the right to accept or reject any bid, and to annul the

bidding process and reject all bids at any time prior to award of the contract,

without thereby incurring any liabilities to the affected bidder or bidders or any

obligation to inform the affected bidder or bidders the reasons for the

Corporation’s action.

4.6 Important Notes

The bidder has added responsibilities to:

a) Request for any technical information deemed essential for the development

of the solution design document.

b) Familiarize themselves with the works to be performed in accordance with

the inquiry documents.

c) Familiarize themselves with the working conditions, applicable laws and

regulations, labour conditions, environmental aspects and all other conditions

that can affect timely delivery of required service.

d) Make his own arrangement and inquiries with regards to transportation of

own staff and equipment.

Note: The welfare of bidder’s staff while in NNPC shall be the responsibility of the

bidder.

APPENDIX I

BID FORM

PROVISION OF INTERNET SERVICES AT NNPC CORPORATE HEADQUARTERS, ABUJA

To: Group General Manager, Information Technology Division, Block B, 3rd Floor, Room 08, NNPC Towers, Central Business District, Abuja. Dear Sir, 1 We ………………………………………………………………………………… the

undersigned do hereby offer to execute and maintain the captioned works in accordance with the scope of work and conditions of contract for the sum of (US$ ………………………………………)

……………………………………………………………………………………….. . ………………………………………………………………………………………

2 We undertake if our Bid is accepted to commence the works within ………… days

calculated from the day the contract is awarded. 3 We agree to abide by this Bid for a period of one hundred and twenty (120) days from the

day fixed for receiving the same and it shall be binding upon us and may be accepted at any time before the expiration of that period.

4 Unless and until a formal agreement is prepared and executed, the Bid, together with the

written acceptance thereof, shall constitute a binding contract between us and the Management of NNPC.

5 We understand NNPC Management is not bound to accept the lowest or any Bid it may

receive. DATED: …………………………………. day of …………………………….. 20……. SIGNATURE: ……………………………in the capacity of: …………………………. Duly authorised to sign Bids on behalf of: …………………………………………….

APPENDIX II

VENDOR INFORMATION QUESTIONNAIRE

1.0 CORPORATE PROFILE

1.1 Name: ………………………………………………………………….........................................

1.2 Address: ………………………………………………………………........................................

1.3 Contact Person Details

1.3.1 Name: ………………………………………………………….....................................

1.3.2 Designation: …………………………………………………….................................

1.3.3 Address: ……………………………………………………….....................................

1.3.4 Telephone Number(s): ………………………………………...............................

1.3.5 Facsimile Number(s): …………………………………………...............................

1.3.6 Email Address(es): ……………………………………………................................

1.4 Brief Corporate History: ………………………………………………................................

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1.5 Personnel Status:

1.5.1 What is your current staff strength: …..………………………......................

1.5.2 How many staff will be committed to the project: …………..................

1.6 ISP Experience: List 2 reference sites (preferably in Nigeria) which may be

contacted or visited for evidence of work of similar scope.

1.6.1 Reference Site #1

Company Name: ………………………………………………................................

Company Address: ……………………………………………................................

Contact Detail

Name: ……………………………………………………...............................

Designation: …………………………………………….............................

Telephone Number(s): …………………………………......…………………

Email Address: ………………………………………….............................

1.6.2 Reference Site #2

Company Name: ………………………………………………................................

Company Address: ……………………………………………................................

Contact Detail

Name: ……………………………………………………...............................

Designation: …………………………………………….............................

Telephone Number(s): ………………………………….........................

Email Address: ………………………………………….............................

1.7 Are there any plans on engaging any subcontractor(s) or partners: .............

1.7.1 If yes please provide the following:

Company Name: ………………………………………………................................

Company Address: ……………………………………………................................

Contact Detail

Name: ……………………………………………………...............................

Designation: …………………………………………….............................

Telephone Number(s): ………………………………….........................

2.0 ANY OTHER RELEVANT INFORMATION?

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APPENDIX III

COST BREAKDOWN FORMAT

S/N Location Installation

Cost ($) Bandwidth

Monthly

Recurring

Charge ($)

Annual

Recurring

Charge ($)

Total

Cost ($)

1. CHQ Abuja

Grand Total

All quotations should be inclusive of VAT.