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Provisioning 101: Provisioning 101: Cutting Costs, Enhancing Cutting Costs, Enhancing Security, and Improving Security, and Improving Service Service David Lavenda David Lavenda VP Marketing & Product Strategy VP Marketing & Product Strategy June 19, 2003 June 19, 2003 © Business Layers Inc. 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Provisioning 101: Cutting Costs, Enhancing Security, and Improving Service David Lavenda VP Marketing & Product Strategy June 19, 2003 © Business Layers

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Provisioning 101:Provisioning 101: Cutting Costs, Enhancing Cutting Costs, Enhancing

Security, and Improving ServiceSecurity, and Improving Service

David LavendaDavid LavendaVP Marketing & Product StrategyVP Marketing & Product Strategy

June 19, 2003June 19, 2003

© Business Layers Inc. 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Business Layers - Company Confidential

Page 2

SyllabusSyllabus

The problems associated with allocating IT resources: Securely Efficiently (time) At a reasonable cost

Why is allocating resources difficult? The implications of new government regulations Electronic provisioning: A new way of looking at resource

allocation eProvision™ - Education Edition – how does it work? Provisioning quick hits

Password reset Self-service

A Word about Business Layers®

eProvision™ – Education Edition – what does it look like

Business Layers - Company Confidential

Page 3

The ProblemThe ProblemDealing With The Massive Influx of StudentsDealing With The Massive Influx of Students

Educational Institution

IT Administrator

New Students

Faculty

Business Layers - Company Confidential

Page 4

The Problem - IIThe Problem - IIKeeping People Connected (Securely) in a Dynamic EnvironmentKeeping People Connected (Securely) in a Dynamic Environment

Business Layers - Company Confidential

Page 5

Why Is This Problem Hard to Solve? - IWhy Is This Problem Hard to Solve? - I

New FacultyInformation

Name: Jane Lyle

Professor

South Side Campus

Biology Dept.

X3P Proj.

Leader – SIG3 SIG25

Sponsor Bio. Club

Business Layers - Company Confidential

Page 6

Why Is This Problem Hard to Solve? - IIWhy Is This Problem Hard to Solve? - II

Windows 2000

Group = Biology, South Campus, X3P,…

Home Directory =…

.

.

.

Many policies and attributes

New FacultyInformation

Name: Jane Lyle

Professor

South Side Campus

Biology Dept.

X3P Proj.

Leader – SIG3 SIG25

Sponsor Bio. Club

Business Layers - Company Confidential

Page 7

The Challenges of Academic Identity ManagementThe Challenges of Academic Identity Management

Reduce Administrative Costs Seasonal churn Help Desk costs

Tighten Security De-provisioning ex-students Granting granular access to faculty Better control over “who has access to what”

Provide Adequate Service Levels Improve poor response time – “overcome the semester

crush” Eliminate redundant processes for getting access to

resources Improve response time to 24 x 7

Comply with New Regulations…

Business Layers - Company Confidential

Page 8

Compliance / Reporting IssuesCompliance / Reporting Issues

Student & Exchange Visitor Program (SEVP)

Enhanced Border Security and Visa Entry Reform Act

Illegal Immigration Reform and Immigrant

Responsibility Act of 1996 (IIRIRA) – Section 641

22 CFR 62 – Exchange Visitor Program

Patriot Act

IPEDS

Business Layers - Company Confidential

Page 9

The Solution - eProvision SoftwareThe Solution - eProvision Software

New Students

Faculty

Business Layers - Company Confidential

Page 10

eProvision™ Software - How It WorkseProvision™ Software - How It Works

Translate Business Change To Resource

Requirements

Dynamically Generate Workflow

Execute Workflow

Log Actions And

Generate Reports

•Self Service•Self Registration•Password Reset

•Student Enrolls•Student Changes•Student Leaves(Via PeopleSoft, SCT, etc)

Bulk Load Students

Approvals And Escalations

Windows 2000or Netware

LDAPDirectory

Unix Exchange 2000or Groupwise

ManualProcess

FirewallVoiceSecurity Database Remote Access

VPN

upgrade-able

Education Edition

Business Layers - Company Confidential

Page 11

What Does the Solution Include?What Does the Solution Include?FunctionalityFunctionality

New/Change/Remove for: Student Faculty Staff Contractor Partner

Self-service / self-registration Password reset ePMs

Data feed: Peoplesoft (or SCT – option)

Bulk load capabilities Unix – Solaris (or Linux - option) LDAP directory MS-Windows 2000 or Novell Netware MS-Exchange 2000 or Novell Groupwise

UI to include institution logo A predefined statement of work Reports:

International Students compliance IT Task performance Student IT summaries IPED report Personnel History

Business Layers - Company Confidential

Page 12

Password ResetPassword Reset

Reset

Server updates passwords on other systems

Netware

W2K

Unix

LDAP

Exchange

Password changed using

eProvision self-service

Business Layers - Company Confidential

Page 13

Self Service

Business Layers - Company Confidential

Page 14

Business Layers™Business Layers™The eProvisioning CompanyThe eProvisioning Company

Company Established: March 1999 HQ in Rochelle Park, New

Jersey Sales and Support offices:

USA, Europe

University Customers Syracuse University Widener University

Top Ten Companies Top Ten Companies To WatchTo Watch

Thank youThank you

[email protected]@businesslayers.com

© 2002 Business Layers, Inc. All rights reserved. The Business Layers logo, eProvision Day One logo, and other marked logos, Business Layers, eProvision Day One, eProvision, eProvisioning, eProvisionware, Making People Productive from Day One, and The eProvisioning Company are trademarks or registered trademarks of Business Layers, Inc. in the United States and other countries.

All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.