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Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales July 17, 2008

Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

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Page 1: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Provista Overview: The Coalition for College Cost Savings

Paul Frazier, Director of SalesMichael Schwalm, Director of SalesMatt Fallin, Director of Sales

July 17, 2008

Page 2: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Agenda/Discussion Topics

Who is Provista?How Can Provista Serve You?Our ProgramsCustomer Support and Online ToolsNext StepsQ&A

Page 3: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Webinar Overview

Provista is excited to offer The Coalition for College Cost Savings:

Power of group purchasing ~ $33Billion Over 900 manufacturer agreementsProvide support & coordinationProgram reporting and monitoringSupplier audits (distribution and manufacturer)Maintain integrity of existing relationships

National / Local Commitments & PricingCompetitive bid processDevoted resourcesIssue resolution A focused portfolio teamCustomer business reviews

Page 4: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Who is Provista?

Provista is a multi-industry group purchasing (GPO) and business solutions organization dedicated to lowering and controlling supply costs for over 12,000 customers

Through Novation, the industry leading contracting services company, Provista provides customers with the most competitive, extensive portfolio available

Page 5: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Who is Provista?

Relationships

Page 6: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Who is Provista?

Group Purchasing ServicesContracting servicesImplementation and utilization services

Business ServicesFocus on core competencies Access the latest expertise and technologiesMinimize customer risk

Provista’s Core Services

Page 7: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Who is Provista?

Membership 1996 - 833 1997 - 2,473 1998 - 3,501 1999 - 4,600 2000 - 5,200 2001 - 5,900 2002 - 6,200 2003 - 8,811 2004 - 9,637 2005 - 9,070 2006 - 9,974 YTD -

12,041 02,0004,0006,0008,000

10,00012,00014,000

1996 1998 2000 2002 2004 2006 2008

PROVISTA

$0

$500,000,000

$1,000,000,000

$1,500,000,000

$2,000,000,000

$2,500,000,000

$3,000,000,000

$3,500,000,000

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

1996 - $39K 1997 -

$440K 1998 -

$628M 1999 -

$966M 2000 -

$1.4B 2001 -

$1.7B 2002 -

$2.1B 2003 -

$2.2B 2004 -

$2.25B 2005 -

$2.5B 2006 -

$3.0B 2007 -

$3.4B

Sales

Page 8: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Who is Provista?

Yale UniversityDuke UniversityBaylor UniversityUniversity of OklahomaUniversity of TexasTexas Tech University Georgia Southern UniversityUniversity of Southern CaliforniaVillanova UniversitySouthern Methodist UniversityTexas Christian University

Provista has over 12,000 Customers (Below are a few of our higher education members.)

Private / Independent Association Membership

State Associations - 12

Page 9: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

How Provista Can Serve You

Local, state, niche Multi-regional,limited national

National Scale

NegotiatedCombination

negotiated & publicPublic,

Competitive Bid

Bid Process

Sole-segment Multi-segmentSpecializationCompatible

segments only

Segment Commitment

No specialization

Moderate specialization(task forces)

Dedicated focus

How Provista Measures Up Against Competition

Page 10: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

How Provista Can Serve You

Contracting Philosophy

Contract participation is voluntaryValue through commitmentProduct specific contractsSingle-source and multi-source contractsManage distribution costs separate from product costsPrivate label strategy: NOVAPLUS®

Competitive bid process (managed by Novation)

Page 11: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Business and Office Products Building Services and Maintenance Repair Operation (MRO)FurnitureService Agreements Dining Services Program Medical and Student HealthLaboratory Program

Program Areas

Page 12: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Wireless Telecommunications*Sprint PCS = 23% discountNEXTEL = 13% discount

Document Management SolutionsRicoh Americas Copiers – formerly Lanier

Office Products *OfficeMax and Corporate Express

Shipping *FedEx and DHL

Batteries *Duracell

Custom Printing and Forms The Relizon Company

Business and Office Products

Page 13: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Laundry Chemicals, Bleaches and Specialty Cleaners *

Ecolab, Xpedx; Network Services; 3M; Johnson Diversey; Dial; Medline and U.N.X.

Paper Products (Paper Towel, Tissue and wipes) *Kimberly-Clark and Georgia Pacific

HVAC / Chillers Carrier Corporation

Building Maintenance (Filters, Bulbs, Parts and Service)*

GRAINGER and SEXAUER

Building Services / Maintenance Repair Operation

Page 14: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Herman Miller (Modular Casework, Office and Medical, Sleep Chairs and Lounges) Steelcase (Dining/Cafeteria Seating, Office, Modular Case and Workstations)Corporate Express Business Interiors (Multiple Manufacturers – Allsteel, Hon and Gunlocke)Haworth (Modular Case Goods, Tables and Task Seating)Kimball (Systems Furniture and Office and Lounge Seating)Teknion (Office Systems, Cafeteria and lounge seating)Kruger / KI (Record Management Solutions and Seating) Durfold (Sleeper Chairs, Sofas and Lounge Seating)Neutral Posture (Ergonomic Seating and Chairs for Office)

Furniture Agreements

Page 15: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Elevator and Escalator Service Kone

Relocation Services Allied – Transfer and Storage

Staffing – Permanent and TemporarySpherion Atlantic Enterprises (Clerical and General Administrative)

Document Management, Mailroom and Print Services

IKON Office Solutions

IT Staffing K-Force

Service Agreements

Page 16: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Agreements are with ManufacturersSole-Source Distribution Agreement

US Foodservice

Market competitive mark-up scheduleVolume incentivesBenchmarking services Wide variety of products and services ensure competitiveness

Dining Services Program

Page 17: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

More than 11,000 line itemsNOVAPLUS ®

More than 180 line items and up to 60% savings

DistributionMulti-source award allows for choice

Items includeAntibiotics; Birth Control; Ointments; Vaccines; Needles and SyringesMaintenance medications are available for disorders such as diabetes, allergies and asthma.

Medical and Student Health (Pharmaceuticals)

Page 18: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

Comprehensive program covering over one million line items from almost 800 manufacturersTiered pricing rewards volume and commitmentNOVAPLUS®

DistributionCommonly Used Items Include:

Latex Exam Gloves; Hot & Cold Packs; Linen; Splints; Braces; Lab Equipment/Supplies; Compression Devices; Hand Sanitizers; Bandages and Tapes

Medical and Student Health (Medical Supplies)

Page 19: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Our Programs

SanitizersLaundry Supplies / EquipmentAnti-Fungal AgentsOintments and Barrier CreamsIce PacksAnkle Braces and Sprain-KitsGauze and Medical Tapes

Medical and Student Health (Athletic Supplies)

Page 20: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Secure Website and Customer Support

Secure site for customersA centralized, consolidated online location housing a wealth of informational and value-added items

Contracted product information and supportPublicationsContract management tools

Contract Catalog (contracted products and services)Forms Manager and Bid Calendar

Provista Customer Web site: www.provistaco.com

Customer SupportDifferentiates Provista supply cost management through the delivery of value beyond priceRespond to customer requests in a timely manner Toll-free customer support number 888/538-4662 or email [email protected]

Page 21: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Next Step / Implementation

1. Welcome Packet Distribution2. Logon ID and Password Setup3. Campus Site Visit

A. PROVISTA Secure website orientationB. Program Implementation (Rapid Deployment

Agreements)i. Batteries (Duracell)ii. Food Service Chemicals (Johnson Diversey and Ecolab)iii. Hand Hygiene Products (Ecolab; Medline; Dial and Gojo)iv. Housekeeping Products (Xpedx; Network Services and

Afflink)v. Laundry Chemicals (Ecolab and U.N.X.)vi. Maintenance and Repair Operation (Grainger and Sexauer)vii. Office Products (OfficeMax and Corporate Express)viii. Paper Products (Georgia Pacific and Kimberly Clark)ix. Shipping / Delivery Services (DHL and FedEx)x. Wireless Communications (Sprint PCS and NEXTEL)

4. Follow-up Visit ~ 30 days

Page 22: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Implementation Process

Signed PASigned PA

StepStep # #11 StepStep ##22 StepStep #3#3 StepStep #4#4

Complete Complete Enrollment FormEnrollment Form

Obtain Online Obtain Online Logon IDLogon ID

Schedule Schedule Site-VisitSite-Visit

CustomerCustomerMembershipMembership

DOS/AEDOS/AE DOS/AEDOS/AE DOS/AEDOS/AE

Site-VisitSite-VisitFollow-UpFollow-Up

Step Step #6#6

DOS/AEDOS/AE

Increased Increased PenetrationPenetration

Step Step #7#7

DOS/AEDOS/AE

ImplementationImplementationRDP (On Site)RDP (On Site)

StepStep #5#5

DOS/AEDOS/AE

Quarterly Review of Quarterly Review of Sales and ExploringSales and ExploringNew Opportunities New Opportunities

MaintenanceMaintenance

DOS / AE & Analytics (QBR)DOS / AE & Analytics (QBR)

DOS / AE is ultimately responsible to ensure DOS / AE is ultimately responsible to ensure ALLALL areas of the Implementation Process are Complete.areas of the Implementation Process are Complete.

Page 23: Provista Overview: The Coalition for College Cost Savings Paul Frazier, Director of Sales Michael Schwalm, Director of Sales Matt Fallin, Director of Sales

Thank you for your interest in Provista

Paul Frazier, Director of Sales

[email protected]

Michael Schwalm, Director of Sales

[email protected]

Visit our Web site at:

www.provistaco.com

Matt Fallin, Director of Sales [email protected]