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NEWS
S P R I N G 2 0 1 1
PSAC introduces a new name and look for your magazine
PM#40020055
Collaboration is needed to keep labour costs down
PLUS: Hot Stuff: Baker Hughes Inc. pioneers an extreme temperature electric submersible pump Productivity Watch: How to boost the bottom line • Arcis Seismic Solutions drums up community support
PSAC_Spring_2011_p01.indd 1 2/16/11 6:50:09 PM
12
17
18
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• No workers in hot zone
• Low pressure lines
• Increased production, decreased HSE risk
ERS has put safety and environment at the top of their list. This system is truly innovative and, quite frankly, is the Best Available Practice I have encountered.
S. Hanelt, CFEI, CVFI SCO Fire Investigator/InspectorSafety BOSS Inc.
1-877-807-TANK • www.envirofuel.ca
000PSN2.EnviroRefuel_FP.indd 1 2/1/11 11:57:42 AMPSAC_Spring_2011_p02-03.indd 2 2/16/11 2:02:42 PM
3
Features
Departments47
8
10
19
20
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22COVE
R
CONTENTSS P R I N G 2 0 1 1
LABOUR SHORTAGECommunication and collaboration
are key to containing costs
FOREIGN AFFAIRSPSAC takes action to help members
tap global business opportunities
STARS & SPURSPhotos and the tally from this year’s
gala and fundraiser presented by PSAC
12
17
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MESSAGE FROM THE PRESIDENT
2011 CANADIAN DRILLING ACTIVITY FORECAST UPDATEPSAC expects increased activity in the Western
Canadian Sedimentary Basin
IN THE FIELDNews and notes from the industry
SPRING CONFERENCEFind out what’s happening at this year’s event
BUSINESS MATTERSProductivity is the lifeblood of any business,
and PSAC members are no exception
PSAC IN ACTIONA rundown of Association initiatives on behalf of
members and industry
MEMBER PROFILEBaker Hughes Inc. pioneers an ultra-high
temperature submersible pump for in situ
oilsands projects
COMMUNITY MATTERSArcis Seismic Solutions drums up goodwill at a
Calgary school
18
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PETROLEUM SERVICES NEWS
• No workers in hot zone
• Low pressure lines
• Increased production, decreased HSE risk
ERS has put safety and environment at the top of their list. This system is truly innovative and, quite frankly, is the Best Available Practice I have encountered.
S. Hanelt, CFEI, CVFI SCO Fire Investigator/InspectorSafety BOSS Inc.
1-877-807-TANK • www.envirofuel.ca
000PSN2.EnviroRefuel_FP.indd 1 2/1/11 11:57:42 AM PSAC_Spring_2011_p02-03.indd 3 2/16/11 2:02:57 PM
4 SPRING 2011
MESSAGE FROM THE PRESIDENT
T IS PICKING UP AGAIN IN OUR INDUSTRY and I am enthusiastic about the
challenges that lie ahead. In my new position as President of PSAC, I inherited a “Three
Year Strategic Plan” developed by the PSAC team and my predecessor Roger Soucy, and
I’m happy to say that it fi ts like a glove. The highlights for me are:
Raise the awareness of PSAC and all that we do among our members, government, the 1.
producers and the communities in which we work and live;
Help develop stronger relationships among the industry associations: CAGC, CAODC, 2.
CAPP, CEPA and SEPAC for the betterment of the Canadian oil and gas industry as a whole
and again for the communities in which we work and live;
As the petroleum service sector’s leader in advocacy, increase membership so that PSAC 3.
can deliver a strong voice and presence, to be heard and recognized by policy makers and
governments, preceding and during any decision making process that directly or indirectly
affects our sector.
These are three signifi cant priorities that I am passionately pursuing together with an
excellent team of people here at PSAC.
PSAC member companies represent more than 80 per cent of the business volume generated
in the Canadian petroleum services sector. Our services sector is so vibrant and diverse that
it easily precludes any misconceived perceptions that the petroleum services sector is anything less than a
substantial force to be reckoned with.
The recent PSAC-initiated studies conducted by the Canadian Energy Research Institute (CERI) and
Mission Capital Inc. highlight the sector’s importance. Oilfi eld service and supply fi rms contributed $65
billion to the Canadian economy in 2006. I intend to raise the awareness of all of the above and much more
on behalf of our members. Ours is a good news story that needs to be told and retold.
As well, I have met with each of the leaders of our industry partner associations, and I am honoured to
work with these folks toward building upon previous efforts to create one of the most leading-edge, socially
responsible and principled oil and gas industries in the world.
Collaboration efforts among the industry associations result in a heightened level of positive public
awareness and expectations for our sector to continually deliver safe, reliable and effi cient energy services
which in turn allows all Canadians to acknowledge they live and work in a country recognized globally for a
strong commitment to deliver these resources through improving services, systems and processes.
PSAC will continue to initiate and support ongoing collaborative projects between the Canadian energy
associations of PSAC, CAGC, CAODC, CAPP, CEPA and SEPAC so that the benefi ts for our industry and
our communities will be realized now and in the future.
I also look forward to the third of my initial three highlighted goals – to increase PSAC membership levels. I
plan to reach out to existing members to ensure PSAC always delivers the quality service they’ve come to expect,
and to seek out potential new members to make certain they are aware of the 30-year legacy of professional
and committed advocacy efforts PSAC consistently delivers on. A signifi cant benefi t of membership is that a
company can join the voice of many rather than repeat efforts by trying to advocate on its own.
PSAC member companies representing the petroleum services sector in Canada are some of the most
innovative, entrepreneurial and technologically advanced that I have ever come across and I’m proud
to work with a dedicated board and staff that represent our members on many fronts in the oil and gas
services sector.
Cheers,
Mark A. SalkeldPSAC President
Building Blocks
I
PETROLEUM SERVICES NEWS
Mark A. Salkeld, PSAC President
PSAC_Spring_2011_p04-05.indd 4 2/16/11 2:03:15 PM
WWW.PSAC.CA 5
T 403 264-1197F 403 264-1584www.pajakeng.com
Suite 300 Iveagh House707, 7th Avenue S.W.Calgary, AB CanadaT2P 3H6
Wellsite Supervisionand
Project Management • Drilling, Completion, Construction Supervision• Production Asset Management / Optimization• Drilling, Completion, Production Engineering• International and Offshore Supervision• Safety Programs and Audits
000PSN.Pajak_1-4_nBL.indd 1 11/11/10 1:21:26 PM
109 – 1010 Railway St., Crossfield, Alberta T0M 0S0Tel: 403 946-2550 Fax: 403 946-2551
Calgary Technical SalesTel: 403 946-2550
Mailing AddressPO Box 10219, Airdrie, Alberta T4A 0H5
HORIZONTAL AND DIRECTIONAL DRILLINGCOMPLETELY UNMANNED
EM & PULSE MWD CAPABILITIESWELL PLANNING
ALBERTA – COLORADO
ARK DIRECTIONAL SERVICES INC.
www.arkdirectional.com
000PSN.ARK_1-4V.indd 1 2/1/11 10:08:12 AM
SPRING 2011 VOL 10 • No. 4
PETROLEUM SERVICES ASSOCIATION OF CANADA 1150 800 6TH AVENUE SW
CALGARY, AB T2P 3G3TEL: 403.264.4195FAX: 403.263.7174
SENIOR VICE PRESIDENT: ELIZABETH AQUINEDITOR: HOLLY KERR
PETROLEUM SERVICES NEWS IS PUBLISHED FOR PSAC BY
VENTURE PUBLISHING INC. 10259-105 STREET,
EDMONTON, AB T5J 1E3TEL: 780.990.0839FAX: 780.425.4921
TOLL-FREE: [email protected]
PUBLISHER: RUTH KELLYASSOCIATE PUBLISHER: JOYCE BYRNE
MANAGING EDITOR: JEFF LEWISEDITORIAL INTERN: CAILYNN KLINGBEIL
ART DIRECTOR: CHARLES BURKEASSISTANT ART DIRECTOR: COLIN SPENCE
PRODUCTION COORDINATOR: BETTY-LOU SMITHDISTRIBUTION: JENNIFER KING
ACCOUNT EXECUTIVES: LEAH MAWER, DENNIS MCCORMACK
PRINTED IN CANADA BY RHINO PRINT SOLUTIONS. RETURN UNDELIVERABLE MAIL TO 10259 105 ST. EDMONTON AB T5J 1E3.
[email protected] • PUBLICATIONS AGREEMENT #40020055 CONTENTS © 2011 PSAC. NOT TO BE REPRINTED OR REPRODUCED WITHOUT PERMISSION.
The Petroleum Services Association of Canada is the national trade association representing the service, supply and manufacturing sectors within the upstream petroleum industry. PSAC represents a diverse range of over 250 member companies, employing more than 52,000 people and contracting almost exclusively to oil and gas exploration and production companies. PSAC member companies represent over 80 per cent of the business volume generated in the petroleum services industry.
PSAC_Spring_2011_p04-05.indd 5 2/16/11 2:04:29 PM
6 SPRING 2011 PETROLEUM SERVICES NEWS
I
000PSN2_ICC_1-2H.indd 1 2/9/11 1:19:47 PM
Always the leader
Quality Trucks, Parts & Service9115 - 52 Street SE 7690 Edgar Industrial CourtCalgary, AB T2C 2R4 Red Deer, AB T4P 4E2403-720-3400 www.sterlingwesternstar.ca 403-314-1919
000PSN2.SterlingTrucks_1-2H.indd 1 2/9/11 3:23:44 PM
PSAC_Spring_2011_p06-09.indd 6 2/18/11 4:25:06 PM
WWW.PSAC.CA 7
DRILLING ACTIVITY FORECAST UPDATE
N ITS FIRST UPDATE TO THE 2011 Canadian Drilling Activity
Forecast, released in late January, the Petroleum Services Association
of Canada (PSAC) is forecasting a new total of 12,750 wells drilled (rig
released) across Canada for 2011. This is an increase of 500 wells or 4
per cent from an earlier forecast released in November 2010. On a provincial
basis for 2011, PSAC estimates 8,390 wells to be drilled in Alberta, a
three per cent jump over fi nal 2010 drilling levels.
PSAC expects British Columbia to have 700 wells drilled in 2011, up
seven per cent from last year. Saskatchewan’s drilling rate in 2011 will
see an 11 per cent bump over 2010 to 3,075 wells, while drilling levels in
Manitoba will move up by one per cent to 550 wells. The fi nal tally for
2010 was 12,158 wells drilled across Canada.
The 2011 upswing is primarily the result of strengthening prices for crude
oil. PSAC is basing its updated 2011 Forecast on average natural gas prices of
CDN$3.85/mcf (AECO) and crude oil prices of US$85.00/barrel (WTI).
“Due to strengthening oil prices and innovations in technology, we
expect 2011 to continue to see modest increases in drilling levels from
2010, recognizing shortages in skilled labour that restrict the ability of
Rising Tide
IPSAC INCREASES 2011 DRILLING FORECAST BY 500 WELLS
Better than anyone else!Phone: (403) 279-6615 Fax: (403) 236-4249 Toll free: (800) 708-7453 CompassBending.com
7320 30 Street S.E. Calgary, Alberta T2C 1W2
This is what we do.
Experience, Quality & Service.
Additional Services: • Insulation, taping and coating, including YJ bends • 3D and 5D bends • 10” and 12” bends
000PSN.Compass_1-4_nBL.indd 1 11/16/10 12:18:46 PM
drilling and petroleum service providers to realize full output capacity,”
said Mark Salkeld, President of PSAC.
“The industry is still faced with weak natural gas prices primarily
related to oversupply in the market. The burgeoning supply of natural gas –
despite reduced levels of drilling – is a direct result of shale gas production.
We continue to see an escalation in not only the amount of horizontal
wells being drilled, but also in the length of these wells. The industry
should see north of 5,000 horizontal wells drilled in 2011, indicating the
type of capital being spent in the basin.”
CERI 2011 Oil ConferenceShifting Demand in the Future:
The Hydrocarbon Age Continues ...
April 4-5, 2011The Fairmont Palliser, Calgary, Alberta
The winter of 2008-2009 can be considered the dark days for oil markets as prices lingered at the $40 (US) per barrel mark. Since that period in time, prices have moved upwards towards the $70 level with a couple of incursions above $80. Rumours out of Saudi Arabia indicate that the nation will defend an $85 per barrel floor price. Post-recession recovery should lead to increased demand in North America and, to a greater extent, in China. The future looks good, but in light of the continued attacks on the oil sands environ-mental persona, coupled with grumblings about the safety of transported product on Canadian pipelines entering the United States, does it really look that good? Does the average Canadian really understand what the oil sands means to this country? Do the people of the world really understand the environmental relation-ship between producers, regulators, and governments? Is it time to open up Canada’s land locked resources to offshore markets? Can this be done, should we be doing it, and what are the challenges in moving forward?
For more information call: (403) 282-1231; visit our website : www.ceri.ca;
or email: [email protected]
000PSN2.CERI_1-4V.indd 1 2/1/11 11:48:24 AM
Alberta: 8,390British Columbia: 700Saskatchewan: 3,075Manitoba: 550Canadian Total: 12,750
13, 000
12, 000
11, 000
10, 000
9, 000
8, 000
7, 000
6, 000
5, 000
4, 000
3, 000
2, 000
1, 000
000
1, 000
2, 000
3, 000
4, 000
5, 000
6, 000
8, 000
9, 0009, 0009, 000
10, 00010, 00010, 000
11, 000
12, 000
13, 000
BRITISH COLUMBIA:700
NUM
BER
OF O
IL W
ELLS
TOTAL IN CANADA: 12,750
2011 DRILLING ACTIVITY FORECAST(NUMBER OF WELLS)
ALBERTA: 8,390
SASKATCHEWAN: 3,075
MANITOBA: 500
PSAC_Spring_2011_p06-09.indd 7 2/16/11 2:05:03 PM
8 SPRING 2011 PetRoleum SeRvIceS NewS
PSAC iS PleASed to AnnounCe that through its Education
Fund, it will be awarding six scholarships in 2011. Five $1,000 scholarships
will be awarded to PSAC regular member company employees or their
children, and one recently introduced scholarship worth $2,500 will be
awarded for the first time this year. KPMG is funding this new scholarship
over the next five years to honour PSAC’s retired President Roger Soucy.
The Education Fund Committee is making changes to the Education
Fund program, and for 2011, only the PSAC Regular Member Scholarship
and Roger Soucy Legacy Scholarship Funded by KPMG will be accepting
applications. Scholarship eligibility criteria and application forms can be
found under “Career Resources” at www.psac.ca. The deadline date for
applications is Friday, April 22, 2011.
The school grant program has been suspended while the Education Fund
Committee reviews its mandate, as well as the impact and distribution of future
funds. Changes to the Education Fund program will be posted to www.psac.ca and
announced in an upcoming Petroleum Services News, so stay tuned!
in the field News, events and activities in the industry
Canada’s premiere oil and gas safety conference and tradeshow
Leadership: The Evolution of Safety (1951-2011)
May 2 - 6, 2011The Banff Centre Banff, Alberta
Graphics courtesy Diamond and Schmitt.
Since the first Petroleum Safety Conference was held in 1951, the oil and gas industry has constantly evolved – and so have our standards of leadership and safety. Join safety professionals from across Canada at the 60th annual Enform Petroleum Safety Conference to learn more about the future of the industry and your role in it.
Highlights of the agenda include:
» Keynote presentations by General Rick Hillier (Ret), Former Chief of the Defence Staff for Canadian Forces, and Dr. Aubrey C. Daniels, Ph.D., the world’s foremost authority on applying the laws of human behavior to the workplace
» Preventing human error
» Engaging a multi-generational workforce
» Felt leadership…and much, much more!
Visit www.psc.ca to register today!
PSC_Banff2011_PetrolServNews_7.0625x4.625.indd 1 16/02/11 11:36 AM000PSN.Enform_1-2H.indd 1 2/16/11 12:56:55 PM
PSAC Awarding Six Member Scholarships in 2011
1817 10th Avenue SW Calgary, AB T3C 0K2 Telephone (403) 266-4094 Fax (403) 269-1140
Docket: 33656 Due Date: Nov.10.10 Client: ATB Description: Corporate Financial Services Ad: SanjelSize: 8.25"x10.75" (8.75" x 11.25" bleed) Insertion Date: Winter Issue Publication: PSCA News Colour: cmykAccount Ex: N.Moe Designer: S.Shymko Production: B.Pfleger
COMPANIES THAT RESPOND NEED COMPANIES THAT RESPONDLike Sanjel, more and more of Alberta’s top companies want ATB as their financial partner. ATBresponds.com
Response. Results.
®ATB Corporate Financial Services is a registered trademark of Alberta Treasury Branches.
000PSN1.ATB_FP_wBL.indd 1 11/10/10 2:38:20 PM
CoMinG eVentS
PSAC Spring ConferenceApril 12 & 13, 2011
Red Deer, Alberta
www.psac.ca/events
PSAC Mid-Year luncheon and Canadian Drilling Activity
Forecast Update
April 27, 2011, Calgary, Alberta
www.psac.ca/events
enform Petroleum Safety ConferenceMay 4-6, 2011
Banff, Alberta
www.enform.ca/events
Petroleum Services investment SymposiumJune 16 & 17, 2011
Calgary, Alberta
www.psac.ca/events
PSAC education fund Golf ClassicJuly 21, 2011
Calgary Elks Lodge and
Golf Club, Calgary, Alberta
www.psac.ca/events
neW MeMBeRS
Regular MembersCanElson Drilling Inc.
EnerMAX Services Inc.
Seven Lakes Oilfield Services
Associate MembersCanaccord Genuity Inc.
CWI Wireless Inc.
Purvin & Gertz Inc.
Schenker of Canada Limited
Visser Consulting Ltd.
PSAC_Spring_2011_p06-09.indd 8 2/18/11 4:25:16 PM
1817 10th Avenue SW Calgary, AB T3C 0K2 Telephone (403) 266-4094 Fax (403) 269-1140
Docket: 33656 Due Date: Nov.10.10 Client: ATB Description: Corporate Financial Services Ad: SanjelSize: 8.25"x10.75" (8.75" x 11.25" bleed) Insertion Date: Winter Issue Publication: PSCA News Colour: cmykAccount Ex: N.Moe Designer: S.Shymko Production: B.Pfleger
COMPANIES THAT RESPOND NEED COMPANIES THAT RESPONDLike Sanjel, more and more of Alberta’s top companies want ATB as their financial partner. ATBresponds.com
Response. Results.
®ATB Corporate Financial Services is a registered trademark of Alberta Treasury Branches.
000PSN1.ATB_FP_wBL.indd 1 11/10/10 2:38:20 PMPSAC_Spring_2011_p06-09.indd 9 2/16/11 2:05:18 PM
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he
ITBP
pilo
t pro
ject
.
1:00
pm
Si
mpl
e Pr
inci
ples
for E
ffect
ive
List
enin
g D
avid
Gla
ssm
an M
.A.,
Pres
iden
t, G
lass
man
and
Ass
ocia
tes
Whi
le m
ost a
gree
that
list
enin
g is
an
impo
rtan
t wor
k an
d lif
e sk
ill w
e ar
e ge
nera
lly p
erpl
exed
abo
ut h
ow to
impr
ove
the
effec
tiven
ess
of o
ur o
wn
com
mun
icat
ion.
The
focu
s of
th
is p
rese
ntat
ion
will
be
on u
nder
stan
ding
wha
t we
‘do’
w
ith la
ngua
ge a
nd h
ow to
dia
gnos
e an
d co
rrec
t com
mon
pr
oble
ms
in c
omm
unic
atin
g, a
nd d
istin
guis
h ba
sic
liste
ning
at
titud
es a
nd h
ow th
ese
fram
e th
e ‘w
hat’
and
‘how
’ of
list
enin
g.
1:00
pm
Su
cces
sion
Pla
nnin
gG
abri
el E
. Aya
la, M
.Ed.
, HR
Advi
sor,
Trai
ning
and
Dev
elop
men
t,
Flin
t Ene
rgy
Serv
ices
Ltd
.
Succ
essi
on p
lann
ing
is a
pro
cess
that
allo
ws
an o
rgan
izat
ion
to
grow
from
with
in. B
enefi
ts o
f suc
cess
ion
plan
ning
incl
ude
reta
inin
g th
e be
st ta
lent
, cor
pora
te v
isio
ning
to e
ndur
e th
roug
h ch
ange
s, an
d cr
eatin
g a
com
preh
ensi
ve p
ool o
f com
pete
ncie
s w
ithin
the
orga
niza
tion.
Thi
s pr
esen
tatio
n w
ill fo
cus
on h
ow c
ompe
tenc
y m
odel
ing
can
faci
litat
e th
e de
velo
pmen
t of a
n eff
ectiv
e su
cces
sion
pl
anni
ng p
rogr
am.
2:00
pm
Brea
k2:
00 p
mBr
eak
2:00
pm
Brea
k2:
15 p
m
Elem
ents
of a
“Goo
d” L
ocat
ePa
ul R
icha
rd, S
ubje
ct M
atte
r Exp
ert,
So
uthe
rn A
lber
ta In
stitu
te o
f Tec
hnol
ogy
(SAI
T)
Ever
y da
y th
ousa
nds
of L
ine
Loca
tors
acr
oss
Cana
da w
ork
with
co
mpl
ex u
nder
grou
nd in
fras
truc
ture
s whi
ch p
rese
nt si
gnifi
cant
ob
stac
les
and
chal
leng
es th
at n
egat
ivel
y im
pact
the
qual
ity o
f lo
cate
s. Sa
fe e
xcav
atio
n pr
ojec
ts re
quire
acc
urac
y an
d pl
anni
ng
and
Line
Loc
ator
s re
quire
cru
cial
ski
lls a
nd k
now
ledg
e fo
r ex
pert
loca
tes.
Find
out
abo
ut b
est p
ract
ices
for L
ine
Loca
tors
an
d ho
w y
ou o
r you
r em
ploy
ees
can
keep
abr
east
of t
he la
test
in
ski
lls a
nd tr
aini
ng e
nhan
cem
ent.
2:15
pm
Ey
es o
n th
e Ro
ad: T
he Im
pact
of D
istr
acte
d
Dri
ving
Leg
isla
tion
Jean
ette
Esp
ie, E
xecu
tive
Dire
ctor
, Offi
ce T
raffi
c Sa
fety
, Al
bert
a Tr
ansp
orta
tion
The
Alb
erta
gov
ernm
ent’s
rece
ntly
pas
sed
dist
ract
ed d
rivin
g le
gisl
atio
n –
Bill
16 –
rest
ricts
the
use
of h
and-
held
cel
l pho
nes
and
dist
ract
ing
activ
ities
, and
put
s re
stric
tions
on
usin
g ot
her
elec
tron
ic d
evic
es w
hile
driv
ing.
Fin
d ou
t mor
e ab
out t
he
deve
lopm
ent a
nd im
pact
of t
his
legi
slat
ion
and
how
to s
trik
e a
bala
nce
betw
een
the
rese
arch
, enf
orce
abili
ty, a
nd p
ublic
will
to
ens
ure
the
law
is p
ract
ical
, effe
ctiv
e an
d en
forc
eabl
e.
2:15
pm
H
and
in H
and:
The
Rel
atio
nshi
p be
twee
n H
R &
Saf
ety
Ian
Ham
ilton
, Vic
e Pr
esid
ent,
Hum
an R
esou
rces
, HSE
Inte
grat
ed L
td.
Ther
e is
sign
ifica
nt o
verla
p be
twee
n yo
ur H
R an
d Sa
fety
dep
artm
ents
an
d th
e po
sitio
ns w
ithin
thos
e de
part
men
ts. H
ow d
o yo
u m
anag
e th
ese
rela
tions
hips
so th
ey o
pera
te e
ffect
ivel
y an
d effi
cien
tly? T
his
sess
ion
will
look
at h
andl
ing
clai
ms m
anag
emen
t as a
team
by
wor
king
cl
osel
y to
geth
er, r
espe
ctin
g th
e va
lues
of e
ach
role
, set
ting
out t
o re
ady
expe
ctat
ions
, and
kee
ping
the
lines
of c
omm
unic
atio
n op
en.
3:00
pm
Brea
k3:
00 p
mBr
eak
3:00
pm
Brea
k3:
15 p
m
Wor
kSaf
eBC:
Res
ourc
e Ro
ads
Don
Dah
r, Co
mpl
ianc
e M
anag
er a
nd In
dust
ry a
nd
Labo
ur S
ervi
ces M
anag
er, W
orkS
afeB
C
This
Wor
kSaf
eBC
pres
enta
tion
will
focu
s on
exp
ecta
tions
for
safe
road
use
at t
he C
ontr
acto
r/Em
ploy
er le
vel.
3:15
pm
Th
e Su
cces
sful
Sup
ervi
sor
Todd
Ree
d, In
stru
ctor
, Red
Dee
r Col
lege
Hav
e yo
u ju
st b
een
prom
oted
to s
uper
viso
r? O
r, is
bec
omin
g a
supe
rvis
or a
car
eer g
oal?
Sup
ervi
sing
em
ploy
ees
requ
ires
a sp
ecifi
c se
t of s
kills
. Com
e an
d le
arn
abou
t the
bes
t way
to
tran
sitio
n to
sup
ervi
sor a
nd h
ow to
bui
ld tr
ust a
mon
gst y
our
staff
. Inf
orm
atio
n w
ill a
lso
be p
rovi
ded
on th
e fo
ur fu
nctio
ns o
f a
succ
essf
ul s
uper
viso
r.
3:15
pm
Em
ploy
ee E
ngag
emen
t: St
rate
gies
for a
Rec
over
ing
Econ
omy
Robe
rt C
radd
ock,
Par
tner
, Key
Con
sulti
ng G
roup
Inc.
Curr
ent p
roje
ctio
ns fo
r Alb
erta
’s la
bour
mar
ket,
espe
cial
ly in
te
chni
cal fi
elds
, ind
icat
e th
e ne
ed fo
r ski
lled
empl
oyee
s w
ill in
crea
se
sign
ifica
ntly
. Eng
agin
g em
ploy
ees
and
unde
rsta
ndin
g en
gage
men
t en
hanc
emen
t str
ateg
ies
is g
oing
to b
e cr
itica
l for
mos
t em
ploy
ers.
Lear
n ab
out t
he in
divi
dual
nat
ure
of e
ngag
emen
t, co
mm
on fa
ctor
s th
at o
rgan
izat
ions
sho
uld
be a
war
e of
, how
team
dyn
amic
s aff
ect
enga
gem
ent,
trai
ning
as
mot
ivat
ion,
and
the
stra
tegi
es th
at w
ill
prep
are
your
org
aniz
atio
n fo
r the
reco
verin
g ec
onom
y.4:
15 p
mCo
nclu
sion
of S
essi
ons
5:00
pm
Rece
ptio
n an
d D
inne
r – D
eleg
ate
Loun
ge
Tim
eTR
AN
SPO
RTAT
ION
MA
NA
GEM
ENT
Tim
ePE
RSO
NA
L D
EVEL
OPM
ENT
Tim
eH
UM
AN
CA
PITA
L M
AN
AG
EMEN
T
10:1
5 am
Brea
k10
:45
amBr
eak
10:1
5 am
Brea
k
11:4
5 am
Lunc
h11
:45
amLu
nch
12:0
0 pm
Lunc
h
2:00
pm
Brea
k2:
00 p
mBr
eak
2:00
pm
Brea
k
3:00
pm
Brea
k3:
00 p
mBr
eak
3:00
pm
Brea
k
4:15
pm
Conc
lusi
on o
f Ses
sion
s5:
00 p
mRe
cept
ion
and
Din
ner –
Del
egat
e Lo
unge
Tues
day
Apr
il 12
, 201
1
2011
PSA
C Sp
ring
Con
fere
nce
Sche
dule
1981
- 20
11
Apr
il 12
& 1
3, 2
011,
Cap
ri H
otel
& C
onve
ntio
n Ce
ntre
, Red
Dee
r, A
lber
ta
Tim
eTR
AN
SPO
RTAT
ION
MA
NA
GEM
ENT
Tim
ePE
RSO
NA
L D
EVEL
OPM
ENT
Tim
eH
UM
AN
CA
PITA
L M
AN
AG
EMEN
T
9:00
am
D
rive
r Per
form
ance
Dr.
Mik
e Bo
yes,
Ph.D
., M
anag
ing
Part
ner G
roup
, Driv
er P
erfo
rman
ce G
roup
. W
ith th
e in
crea
sing
use
of i
n-ve
hicl
e co
mm
unic
atio
n to
ols
and
tech
nolo
gies
, cou
pled
with
the
perv
asiv
e in
fluen
ce o
f soc
ial n
etw
orki
ng
habi
ts, d
river
s ar
e in
crea
sing
ly fo
rced
to d
eal w
ith o
ngoi
ng d
istr
actio
ns
that
pos
e di
rect
neg
ativ
e co
nseq
uenc
es to
driv
ing
perf
orm
ance
and
risk
le
vels
. Thi
s se
ssio
n w
ill p
rese
nt th
e ris
ks o
f man
agin
g fle
et o
pera
tions
, and
off
er s
trat
egie
s to
effe
ctiv
ely
addr
ess
the
chal
leng
es.
9:00
am
Co
mm
unic
atio
n Bu
ildin
g Bl
ocks
for a
Tw
enty
-Fir
st C
entu
ry
Wor
kfor
ce
Dav
id A
. Bea
tty,
Con
sulta
nt, C
hrys
alis
Lea
rnin
g Sy
stem
sCl
ear a
nd m
eani
ngfu
l com
mun
icat
ion
is a
crit
ical
ski
ll th
at c
an
be e
nhan
ced
to im
prov
e ou
r wor
k an
d pe
rson
al re
latio
nshi
ps.
Com
e le
arn
11 e
asy
yet p
ower
ful v
erba
l ski
lls to
enh
ance
you
r co
mm
unic
atio
n st
yle,
and
how
to d
o aw
ay w
ith "c
omm
unic
atio
n cl
utte
r and
con
fusi
on" t
o co
mm
unic
ate
in a
n eff
ectiv
e an
d m
eani
ngfu
l way
.
9:00
am
Le
ader
ship
Thr
ough
Coa
chin
g
Rand
y Pa
rkin
, Par
tner
, Key
Con
sulti
ng G
roup
Lead
ing
peop
le th
roug
h co
achi
ng is
rele
vant
whe
ther
em
ploy
ees
are
stra
tegi
cally
bei
ng d
evel
oped
as
part
of a
n or
gani
zatio
nal s
ucce
ssio
n pl
an, o
r hav
e pl
ans
to d
evel
op a
s pa
rt o
f the
ir ow
n ca
reer
pat
h. M
anag
ing
perf
orm
ance
and
ca
reer
dev
elop
men
t opp
ortu
nitie
s ar
e to
p en
gage
men
t dr
iver
s, so
they
nee
d to
be
wel
l-man
aged
and
offe
red
freq
uent
ly. T
his
pres
enta
tion
will
cov
er th
e to
ols,
proc
esse
s an
d ph
iloso
phie
s of
coa
chin
g.
10:3
0 am
Brea
k Br
eak
Brea
k10
:45
am
Perf
orm
ance
Man
agem
ent
Kay
Dev
ine,
Inst
ruct
or F
acul
ty o
f Bus
ines
s, A
thab
asca
Uni
vers
ityPr
ogre
ssiv
e di
scip
line
is a
pro
cess
for d
ealin
g w
ith jo
b-re
late
d be
havi
our
that
doe
s no
t mee
t exp
ecte
d pe
rfor
man
ce s
tand
ards
. With
a g
oal t
o im
prov
e pe
rfor
man
ce, i
t can
hel
p an
em
ploy
ee u
nder
stan
d th
at a
n op
port
unity
to im
prov
e up
on a
pro
blem
is a
vaila
ble
to th
em. T
his
sess
ion
will
offe
r too
ls fo
r per
form
ance
reco
rd-k
eepi
ng, a
nd in
sigh
t int
o pl
anni
ng
befo
re la
yoffs
.
10:4
5 am
Re
crui
ting
101:
Are
You
Pre
pare
d fo
r the
Nex
t Lab
our S
hort
age?
Shay
leen
Str
inge
r, D
irect
or o
f Rec
ruitm
ent,
BO
WEN
Wor
kfor
ce S
olut
ions
A
s th
e ec
onom
y re
cove
rs, o
ur in
dust
ry m
ay b
e fa
cing
ano
ther
po
tent
ial l
abou
r sho
rtag
e. S
ecur
ing
and
reta
inin
g qu
ality
tale
nt
is c
ritic
al fo
r bus
ines
s su
cces
s an
d is
oft
en a
lim
iting
fact
or o
f gr
owth
. A
tten
d th
is s
essi
on to
hea
r abo
ut re
crui
tmen
t pre
para
tion,
so
urci
ng c
andi
date
s, sc
reen
ing
and
sele
ctio
n, e
mpl
oym
ent o
ffers
, du
e di
ligen
ce, l
egal
impl
icat
ions
, and
em
ploy
ee o
rient
atio
ns.
10:4
5 am
Ta
lent
Map
ping
Her
man
Van
Ree
kum
, Pre
side
nt, V
RV G
loba
l Ltd
.Re
gula
rly s
ettin
g as
ide
time
to m
ap th
e st
reng
ths,
need
s an
d im
prov
emen
t opp
ortu
nitie
s fo
r you
r org
aniz
atio
n's
hum
an a
sset
s ca
n he
lp g
uara
ntee
you
r org
aniz
atio
n's
top
tale
nt is
get
ting
the
atte
ntio
n, ro
tatio
nal a
ssig
nmen
ts a
nd
othe
r dev
elop
men
tal o
ppor
tuni
ties
nece
ssar
y to
kee
p th
em
enga
ged
and
com
mitt
ed. C
ome
and
gath
er id
eas
for t
alen
t m
appi
ng th
at w
ill e
nsur
e yo
ur b
est e
mpl
oyee
s st
ay e
ngag
ed
and
rem
ain
with
you
r com
pany
!11
:45
amLu
nch
11:4
5 am
Lunc
h11
:45
amLu
nch
12:4
5 pm
El
ectr
onic
Log
Boo
ks &
RO
I
Kevi
n M
acD
onal
d, V
ice
Pres
iden
t, G
EOTr
ac In
tern
atio
nal I
nc.
With
the
rece
nt g
over
nmen
t leg
isla
ted
use
of lo
g bo
oks,
man
y co
mpa
nies
in
the
oil a
nd g
as in
dust
ry w
ant m
ore
info
rmat
ion,
esp
ecia
lly a
bout
el
ectr
onic
log
book
s. Th
is w
orks
hop
will
dis
cuss
the
bene
fits
of lo
g bo
oks,
such
as
how
driv
ers
can
add
jobs
and
stil
l rem
ain
com
plia
nt th
roug
h ac
cura
te re
cord
ing
of d
rivin
g st
atus
, and
how
to d
isco
ver i
ncre
ased
fle
xibi
lity
thro
ugh
use
of e
lect
roni
c lo
g bo
oks
over
m
anua
l log
boo
ks.
Men
tori
ng &
Coa
chin
g
Jam
es F
ries,
M.A
., AC
C, C
HRP
, Par
tner
, Cen
era
Coac
h, ro
le m
odel
, cou
nsel
lor,
supp
orte
r, gu
ide…
do th
ese
wor
ds
soun
d fa
mili
ar?
Coac
hing
invo
lves
eac
h of
thes
e ro
les,
and
is
base
d on
a p
artn
ersh
ip th
at o
ffers
bot
h su
ppor
t and
cha
lleng
es
to e
mpl
oyee
s. Th
is w
orks
hop
will
offe
r tip
s on
the
esse
ntia
l ski
ll of
kn
owin
g ho
w a
nd w
hen
to c
oach
, and
how
to im
prov
e or
furt
her
deve
lop
coac
hing
ski
lls.
Stim
ulat
ing
Prod
uctiv
ity
Thro
ugh
Alig
nmen
t
Dea
n Ca
rton
, CH
RP, P
resi
dent
, Cer
tified
Exe
cutiv
e Co
ach,
Ca
taly
tic H
R So
lutio
nsD
o yo
u ne
ed to
opt
imiz
e op
erat
ing
cost
s by
25%
in 1
2 m
onth
s? O
r shi
ft sa
fety
KPI
s fro
m b
otto
m q
uart
ile to
top
quar
tile
in 1
8 m
onth
s? T
hese
are
real
exa
mpl
es o
f pra
ctic
al
cultu
ral c
hang
e, a
nd th
is se
ssio
n w
ill in
trod
uce
you
to J.
P. Ko
tter
’s 8
Step
Mod
el fo
r Lea
ding
Maj
or C
ultu
ral C
hang
e.
Leve
ragi
ng e
mpl
oyee
eng
agem
ent t
o cr
eate
and
sust
ain
chan
ge b
egin
s and
end
s with
the
beha
viou
ral q
uest
ion
“Wha
t do
you
wan
t me
to d
o di
ffere
ntly
?”
1:45
pm
Brea
k1:
45 p
mBr
eak
1:45
pm
Brea
k2:
00 p
m
Dru
g &
Alc
ohol
Tec
hnol
ogie
s an
d Te
chni
ques
Dr.
Barr
y D
. Kur
tzer
, B.S
c., M
.D.,
M.R
.O. (
AAM
RO)
Chie
f Med
ical
Rev
iew
Offi
cer,
Driv
erCh
eck
Inc.
Wor
kpla
ce a
lcoh
ol a
nd d
rug
test
ing
prog
ram
s are
pro
activ
e he
alth
and
sa
fety
tool
s tha
t are
val
uabl
e co
mpo
nent
s of c
orpo
rate
hea
lth a
nd sa
fety
pr
ogra
ms a
roun
d th
e w
orld
. Ben
efitt
ing
empl
oyer
s and
wor
kers
alik
e, n
ew
test
ing
tech
nolo
gies
and
exp
ande
d dr
ug te
stin
g pa
nels
con
tinue
to id
entif
y ris
ks a
nd o
ffer o
ppor
tuni
ties f
or tr
eatm
ent a
nd re
habi
litat
ion
path
way
s, in
clud
ing
succ
essf
ul re
turn
-to-
duty
stra
tegi
es. L
earn
abo
ut p
rogr
am
stru
ctur
es a
nd b
enefi
ts, t
he le
gal a
nd re
gula
tory
issu
es re
latin
g to
test
ing,
in
nova
tions
in te
stin
g, a
nd w
hat l
ies a
head
for t
estin
g in
the
futu
re.
2:00
pm
A
Bet
ter W
ay to
Wor
k: E
limin
atin
g Pr
oduc
tivit
y Pi
rate
sD
on S
myt
he, P
rinci
pal A
ssoc
iate
and
Kur
t Sig
fuss
on, P
rinci
pal A
ssoc
iate
, Prio
rity
Man
agem
ent
Wha
t sto
ps u
s fr
om b
eing
effe
ctiv
e an
d co
mpl
etin
g th
e ta
sks
on o
ur "t
o-do
” lis
ts? T
his
sess
ion
will
exp
lore
the
activ
ities
and
beh
avio
rs th
at
“pira
te” o
ur ti
me,
offe
ring
stra
tegi
es to
elim
inat
e th
em. L
earn
abo
ut th
e pr
oduc
tivity
form
ula
and
how
to u
se it
to m
anag
e yo
ur c
omm
itmen
ts
and
activ
ities
. Man
age
stre
ss b
y id
entif
ying
you
r prio
ritie
s an
d de
finin
g w
hat i
s w
ithin
you
r rea
lm o
f con
trol
so
that
eve
ry d
ay w
ill h
ave
a st
rate
gic
focu
s.
3:15
pm
Conc
lusi
on o
f Con
fere
nce
and
Del
egat
e D
raw
Wed
nesd
ay A
pril
13, 2
011
CON
FERE
NCE
SPO
NSO
RSH
IPO
n be
half
of c
onfe
renc
e pa
rtic
ipan
ts, P
SAC
wou
ld li
ke to
than
k th
ese
conf
eren
ce s
pons
ors:
Indu
stry
Spo
nsor
:
Del
egat
e Lo
unge
Spo
nsor
s:
• Aba
cus
Dat
agra
phic
s •
Ath
abas
ca U
nive
rsity
• E
nfor
m
• Par
tner
s In
Com
plia
nce
• Pr
ovin
ce a
nd S
tate
Per
mitt
ing
• Re
d D
eer C
olle
ge •
Roa
data
Ser
vice
s Lt
d. •
VRV
Glo
bal L
td.
• Wat
erou
s Po
wer
Sys
tem
s
Del
egat
e Sp
onso
rs:
Din
ner C
o-Sp
onso
r:Pr
ogra
m S
pons
ors:
REG
ISTR
ATIO
N A
ND
MO
RE IN
FORM
ATIO
NE:
info
@ps
ac.c
a W
: ww
w. p
sac.
ca T
: 403
.264
.419
5 To
ll Fr
ee: 1
.800
.818
.PSA
C
PSAC_Spring_2011_p10-11.indd 10 2/16/11 2:05:41 PM
Tim
eTR
AN
SPO
RTAT
ION
MA
NA
GEM
ENT
Tim
ePE
RSO
NA
L D
EVEL
OPM
ENT
Tim
eH
UM
AN
CA
PITA
L M
AN
AG
EMEN
T8:
00 a
mRe
gist
ratio
n an
d Co
ntin
enta
l Bre
akfa
st S
pons
ored
by
Flin
t Ene
rgy
Serv
ices
Ltd
.9:
00 a
mO
peni
ng R
emar
ks, M
ark
Salk
eld,
Pre
side
nt, P
SAC;
Indu
stry
Upd
ates
: Tra
nspo
rtat
ion
Issu
es a
nd H
uman
Res
ourc
es C
omm
ittee
Cha
irs9:
30 a
mH
ours
of S
ervi
ce
Wen
dy C
arri
ere,
Dire
ctor
, Car
rier S
ervi
ces,
Al
bert
a Tr
ansp
orta
tion
The
Hou
rs o
f Ser
vice
Reg
ulat
ions
pos
e a
sign
ifica
nt is
sue
for
oilfi
eld
serv
ice
and
supp
ly c
ompa
nies
. Att
end
this
pre
sent
atio
n on
the
Hou
rs o
f Ser
vice
Reg
ulat
ions
to le
arn
how
they
mig
ht
impa
ct y
our b
usin
ess.
9:30
am
HR
101:
Wha
t You
Nee
d to
Kno
w N
ow
Stev
e Ei
chle
r, Pa
rtne
r, Fi
eld
Law
New
to y
our H
R ro
le o
r nee
d a
quic
k re
fres
her o
n w
hat’s
im
port
ant t
o kn
ow a
bout
hum
an re
sour
ces
legi
slat
ion?
Att
end
this
ses
sion
to g
et a
qui
ck o
verv
iew
of e
mpl
oym
ent l
aw v
ersu
s co
mm
on la
w v
ersu
s co
ntra
ct la
w, h
iring
, firin
g, h
uman
righ
ts
proc
esse
s, Bi
ll C-
45 a
nd m
ore.
9:30
am
Soci
al M
edia
: Get
ting
Not
iced
in th
e Vi
rtua
l Wor
ldTr
evor
Tho
mas
, VP,
Dig
ital S
trat
egy,
TM
P W
orld
wid
e So
cial
med
ia is
cha
ngin
g th
e w
ay e
mpl
oyer
s ar
e ge
ttin
g no
ticed
in
an in
crea
sing
ly c
ompe
titiv
e an
d un
diffe
rent
iate
d m
arke
t. Co
me
find
out t
he im
pact
of s
ocia
l infl
uenc
e on
targ
et a
udie
nces
and
how
to
leve
rage
that
into
man
agin
g th
e em
ploy
er b
rand
. Add
ing
digi
tal
recr
uitm
ent t
o yo
ur H
R st
rate
gy w
ill a
lso
be a
ddre
ssed
.
10:1
5 am
Brea
k10
:45
amBr
eak
10:1
5 am
Brea
k10
:30
amFa
tigue
Man
agem
ent
Ada
m B
lack
man
M.D
., F.
R.C.
P.C.
, D.A
BSM
Pre
side
nt, M
edSl
eep
Impl
emen
ting
a fa
tigue
man
agem
ent p
rogr
am c
an b
ring
sign
ifica
nt b
enefi
ts to
you
r org
aniz
atio
n, in
clud
ing
impr
oved
w
orke
r pro
duct
ivity
, enh
ance
d qu
ality
of l
ife fo
r em
ploy
ees,
and
a re
duct
ion
in a
bsen
teei
sm, a
ccid
ents
, and
liab
ility
. Att
end
this
ses
sion
to le
arn
abou
t tip
s fo
r suc
cess
from
regu
lato
ry
issu
es to
saf
ety
to c
ost s
avin
gs.
11:0
0 am
Team
Dev
elop
men
tN
ick
Koom
an, I
nstr
ucto
r, Re
d D
eer C
olle
ge
‘Tea
mw
ork’
is a
wor
d m
any
of u
s us
e an
d a
beha
viou
r we
expe
ct fr
om o
ur e
mpl
oyee
s, bu
t how
can
you
hel
p yo
ur te
am
wor
k m
ore
effec
tivel
y as
a g
roup
? Fi
nd o
ut h
ow b
uild
ing
rela
tions
hips
and
eva
luat
ing
your
team
dev
elop
men
t will
re
sult
in b
ette
r goa
ls a
nd a
cle
ar d
escr
iptio
n of
role
s to
hel
p yo
ur e
mpl
oyee
s fo
rm a
coh
esiv
e an
d su
cces
sful
team
.
10:3
0 am
Wha
t’s th
e RO
I on
Empl
oyee
Tra
inin
g?Br
ent A
. Col
lingw
ood,
Sen
ior D
irect
or, C
lient
Dev
elop
men
t,
Exec
utiv
e Ed
ucat
ion,
Alb
erta
Sch
ool o
f Bus
ines
s
Doe
s you
r com
pany
real
ly se
e a
retu
rn o
n em
ploy
ee tr
aini
ng? T
his
sess
ion
will
del
ve in
to th
e co
st o
f tra
inin
g an
d lo
sing
staff
ver
sus t
he c
ost
of re
tain
ing
staff
thro
ugh
cost
-effe
ctiv
e m
etho
ds o
f eng
agem
ent.
It w
ill
also
wei
gh th
e co
st a
nd lo
ng-t
erm
effe
cts o
f lay
offs a
nd o
ffer m
arke
ting
idea
s to
attr
act e
mpl
oyee
tale
nt fr
om n
ew p
oten
tial l
abou
r poo
ls.
11:4
5 am
Lunc
h11
:45
amLu
nch
12:0
0 pm
Lunc
h1:
00 p
m
Indu
stry
Tra
inin
g Be
st P
ract
ices
Dr.
Brya
n G
reen
, Man
ager
, Pro
gram
Dev
elop
men
t &
Dis
tanc
e Ed
ucat
ion,
Enf
orm
Th
e In
dust
ry T
rain
ing
Best
Pra
ctic
es (I
TBP)
fram
ewor
k is
an
indu
stry
initi
ativ
e th
at w
ill a
ssis
t in
addr
essi
ng h
ealth
and
sa
fety
risk
s by
man
agin
g th
e ac
cept
ance
and
ava
ilabi
lity
of
spec
ific
com
pete
ncy-
base
d tr
aini
ng m
ater
ials
and
cou
rses
. Th
is p
rese
ntat
ion
will
pro
vide
an
upda
te o
n th
e st
atus
of t
he
ITBP
pilo
t pro
ject
.
1:00
pm
Si
mpl
e Pr
inci
ples
for E
ffect
ive
List
enin
g D
avid
Gla
ssm
an M
.A.,
Pres
iden
t, G
lass
man
and
Ass
ocia
tes
Whi
le m
ost a
gree
that
list
enin
g is
an
impo
rtan
t wor
k an
d lif
e sk
ill w
e ar
e ge
nera
lly p
erpl
exed
abo
ut h
ow to
impr
ove
the
effec
tiven
ess
of o
ur o
wn
com
mun
icat
ion.
The
focu
s of
th
is p
rese
ntat
ion
will
be
on u
nder
stan
ding
wha
t we
‘do’
w
ith la
ngua
ge a
nd h
ow to
dia
gnos
e an
d co
rrec
t com
mon
pr
oble
ms
in c
omm
unic
atin
g, a
nd d
istin
guis
h ba
sic
liste
ning
at
titud
es a
nd h
ow th
ese
fram
e th
e ‘w
hat’
and
‘how
’ of
list
enin
g.
1:00
pm
Su
cces
sion
Pla
nnin
gG
abri
el E
. Aya
la, M
.Ed.
, HR
Advi
sor,
Trai
ning
and
Dev
elop
men
t,
Flin
t Ene
rgy
Serv
ices
Ltd
.
Succ
essi
on p
lann
ing
is a
pro
cess
that
allo
ws
an o
rgan
izat
ion
to
grow
from
with
in. B
enefi
ts o
f suc
cess
ion
plan
ning
incl
ude
reta
inin
g th
e be
st ta
lent
, cor
pora
te v
isio
ning
to e
ndur
e th
roug
h ch
ange
s, an
d cr
eatin
g a
com
preh
ensi
ve p
ool o
f com
pete
ncie
s w
ithin
the
orga
niza
tion.
Thi
s pr
esen
tatio
n w
ill fo
cus
on h
ow c
ompe
tenc
y m
odel
ing
can
faci
litat
e th
e de
velo
pmen
t of a
n eff
ectiv
e su
cces
sion
pl
anni
ng p
rogr
am.
2:00
pm
Brea
k2:
00 p
mBr
eak
2:00
pm
Brea
k2:
15 p
m
Elem
ents
of a
“Goo
d” L
ocat
ePa
ul R
icha
rd, S
ubje
ct M
atte
r Exp
ert,
So
uthe
rn A
lber
ta In
stitu
te o
f Tec
hnol
ogy
(SAI
T)
Ever
y da
y th
ousa
nds
of L
ine
Loca
tors
acr
oss
Cana
da w
ork
with
co
mpl
ex u
nder
grou
nd in
fras
truc
ture
s whi
ch p
rese
nt si
gnifi
cant
ob
stac
les
and
chal
leng
es th
at n
egat
ivel
y im
pact
the
qual
ity o
f lo
cate
s. Sa
fe e
xcav
atio
n pr
ojec
ts re
quire
acc
urac
y an
d pl
anni
ng
and
Line
Loc
ator
s re
quire
cru
cial
ski
lls a
nd k
now
ledg
e fo
r ex
pert
loca
tes.
Find
out
abo
ut b
est p
ract
ices
for L
ine
Loca
tors
an
d ho
w y
ou o
r you
r em
ploy
ees
can
keep
abr
east
of t
he la
test
in
ski
lls a
nd tr
aini
ng e
nhan
cem
ent.
2:15
pm
Ey
es o
n th
e Ro
ad: T
he Im
pact
of D
istr
acte
d
Dri
ving
Leg
isla
tion
Jean
ette
Esp
ie, E
xecu
tive
Dire
ctor
, Offi
ce T
raffi
c Sa
fety
, Al
bert
a Tr
ansp
orta
tion
The
Alb
erta
gov
ernm
ent’s
rece
ntly
pas
sed
dist
ract
ed d
rivin
g le
gisl
atio
n –
Bill
16 –
rest
ricts
the
use
of h
and-
held
cel
l pho
nes
and
dist
ract
ing
activ
ities
, and
put
s re
stric
tions
on
usin
g ot
her
elec
tron
ic d
evic
es w
hile
driv
ing.
Fin
d ou
t mor
e ab
out t
he
deve
lopm
ent a
nd im
pact
of t
his
legi
slat
ion
and
how
to s
trik
e a
bala
nce
betw
een
the
rese
arch
, enf
orce
abili
ty, a
nd p
ublic
will
to
ens
ure
the
law
is p
ract
ical
, effe
ctiv
e an
d en
forc
eabl
e.
2:15
pm
H
and
in H
and:
The
Rel
atio
nshi
p be
twee
n H
R &
Saf
ety
Ian
Ham
ilton
, Vic
e Pr
esid
ent,
Hum
an R
esou
rces
, HSE
Inte
grat
ed L
td.
Ther
e is
sign
ifica
nt o
verla
p be
twee
n yo
ur H
R an
d Sa
fety
dep
artm
ents
an
d th
e po
sitio
ns w
ithin
thos
e de
part
men
ts. H
ow d
o yo
u m
anag
e th
ese
rela
tions
hips
so th
ey o
pera
te e
ffect
ivel
y an
d effi
cien
tly? T
his
sess
ion
will
look
at h
andl
ing
clai
ms m
anag
emen
t as a
team
by
wor
king
cl
osel
y to
geth
er, r
espe
ctin
g th
e va
lues
of e
ach
role
, set
ting
out t
o re
ady
expe
ctat
ions
, and
kee
ping
the
lines
of c
omm
unic
atio
n op
en.
3:00
pm
Brea
k3:
00 p
mBr
eak
3:00
pm
Brea
k3:
15 p
m
Wor
kSaf
eBC:
Res
ourc
e Ro
ads
Don
Dah
r, Co
mpl
ianc
e M
anag
er a
nd In
dust
ry a
nd
Labo
ur S
ervi
ces M
anag
er, W
orkS
afeB
C
This
Wor
kSaf
eBC
pres
enta
tion
will
focu
s on
exp
ecta
tions
for
safe
road
use
at t
he C
ontr
acto
r/Em
ploy
er le
vel.
3:15
pm
Th
e Su
cces
sful
Sup
ervi
sor
Todd
Ree
d, In
stru
ctor
, Red
Dee
r Col
lege
Hav
e yo
u ju
st b
een
prom
oted
to s
uper
viso
r? O
r, is
bec
omin
g a
supe
rvis
or a
car
eer g
oal?
Sup
ervi
sing
em
ploy
ees
requ
ires
a sp
ecifi
c se
t of s
kills
. Com
e an
d le
arn
abou
t the
bes
t way
to
tran
sitio
n to
sup
ervi
sor a
nd h
ow to
bui
ld tr
ust a
mon
gst y
our
staff
. Inf
orm
atio
n w
ill a
lso
be p
rovi
ded
on th
e fo
ur fu
nctio
ns o
f a
succ
essf
ul s
uper
viso
r.
3:15
pm
Em
ploy
ee E
ngag
emen
t: St
rate
gies
for a
Rec
over
ing
Econ
omy
Robe
rt C
radd
ock,
Par
tner
, Key
Con
sulti
ng G
roup
Inc.
Curr
ent p
roje
ctio
ns fo
r Alb
erta
’s la
bour
mar
ket,
espe
cial
ly in
te
chni
cal fi
elds
, ind
icat
e th
e ne
ed fo
r ski
lled
empl
oyee
s w
ill in
crea
se
sign
ifica
ntly
. Eng
agin
g em
ploy
ees
and
unde
rsta
ndin
g en
gage
men
t en
hanc
emen
t str
ateg
ies
is g
oing
to b
e cr
itica
l for
mos
t em
ploy
ers.
Lear
n ab
out t
he in
divi
dual
nat
ure
of e
ngag
emen
t, co
mm
on fa
ctor
s th
at o
rgan
izat
ions
sho
uld
be a
war
e of
, how
team
dyn
amic
s aff
ect
enga
gem
ent,
trai
ning
as
mot
ivat
ion,
and
the
stra
tegi
es th
at w
ill
prep
are
your
org
aniz
atio
n fo
r the
reco
verin
g ec
onom
y.4:
15 p
mCo
nclu
sion
of S
essi
ons
5:00
pm
Rece
ptio
n an
d D
inne
r – D
eleg
ate
Loun
ge4:
15 p
mCo
nclu
sion
of S
essi
ons
5:00
pm
Rece
ptio
n an
d D
inne
r – D
eleg
ate
Loun
ge
Tues
day
Apr
il 12
, 201
1
2011
PSA
C Sp
ring
Con
fere
nce
Sche
dule
1981
- 20
11
Apr
il 12
& 1
3, 2
011,
Cap
ri H
otel
& C
onve
ntio
n Ce
ntre
, Red
Dee
r, A
lber
ta
Tim
eTR
AN
SPO
RTAT
ION
MA
NA
GEM
ENT
Tim
ePE
RSO
NA
L D
EVEL
OPM
ENT
Tim
eH
UM
AN
CA
PITA
L M
AN
AG
EMEN
T
9:00
am
D
rive
r Per
form
ance
Dr.
Mik
e Bo
yes,
Ph.D
., M
anag
ing
Part
ner G
roup
, Driv
er P
erfo
rman
ce G
roup
. W
ith th
e in
crea
sing
use
of i
n-ve
hicl
e co
mm
unic
atio
n to
ols
and
tech
nolo
gies
, cou
pled
with
the
perv
asiv
e in
fluen
ce o
f soc
ial n
etw
orki
ng
habi
ts, d
river
s ar
e in
crea
sing
ly fo
rced
to d
eal w
ith o
ngoi
ng d
istr
actio
ns
that
pos
e di
rect
neg
ativ
e co
nseq
uenc
es to
driv
ing
perf
orm
ance
and
risk
le
vels
. Thi
s se
ssio
n w
ill p
rese
nt th
e ris
ks o
f man
agin
g fle
et o
pera
tions
, and
off
er s
trat
egie
s to
effe
ctiv
ely
addr
ess
the
chal
leng
es.
9:00
am
Co
mm
unic
atio
n Bu
ildin
g Bl
ocks
for a
Tw
enty
-Fir
st C
entu
ry
Wor
kfor
ce
Dav
id A
. Bea
tty,
Con
sulta
nt, C
hrys
alis
Lea
rnin
g Sy
stem
sCl
ear a
nd m
eani
ngfu
l com
mun
icat
ion
is a
crit
ical
ski
ll th
at c
an
be e
nhan
ced
to im
prov
e ou
r wor
k an
d pe
rson
al re
latio
nshi
ps.
Com
e le
arn
11 e
asy
yet p
ower
ful v
erba
l ski
lls to
enh
ance
you
r co
mm
unic
atio
n st
yle,
and
how
to d
o aw
ay w
ith "c
omm
unic
atio
n cl
utte
r and
con
fusi
on" t
o co
mm
unic
ate
in a
n eff
ectiv
e an
d m
eani
ngfu
l way
.
9:00
am
Le
ader
ship
Thr
ough
Coa
chin
g
Rand
y Pa
rkin
, Par
tner
, Key
Con
sulti
ng G
roup
Lead
ing
peop
le th
roug
h co
achi
ng is
rele
vant
whe
ther
em
ploy
ees
are
stra
tegi
cally
bei
ng d
evel
oped
as
part
of a
n or
gani
zatio
nal s
ucce
ssio
n pl
an, o
r hav
e pl
ans
to d
evel
op a
s pa
rt o
f the
ir ow
n ca
reer
pat
h. M
anag
ing
perf
orm
ance
and
ca
reer
dev
elop
men
t opp
ortu
nitie
s ar
e to
p en
gage
men
t dr
iver
s, so
they
nee
d to
be
wel
l-man
aged
and
offe
red
freq
uent
ly. T
his
pres
enta
tion
will
cov
er th
e to
ols,
proc
esse
s an
d ph
iloso
phie
s of
coa
chin
g.
10:3
0 am
Brea
k Br
eak
Brea
k10
:45
am
Perf
orm
ance
Man
agem
ent
Kay
Dev
ine,
Inst
ruct
or F
acul
ty o
f Bus
ines
s, A
thab
asca
Uni
vers
ityPr
ogre
ssiv
e di
scip
line
is a
pro
cess
for d
ealin
g w
ith jo
b-re
late
d be
havi
our
that
doe
s no
t mee
t exp
ecte
d pe
rfor
man
ce s
tand
ards
. With
a g
oal t
o im
prov
e pe
rfor
man
ce, i
t can
hel
p an
em
ploy
ee u
nder
stan
d th
at a
n op
port
unity
to im
prov
e up
on a
pro
blem
is a
vaila
ble
to th
em. T
his
sess
ion
will
offe
r too
ls fo
r per
form
ance
reco
rd-k
eepi
ng, a
nd in
sigh
t int
o pl
anni
ng
befo
re la
yoffs
.
10:4
5 am
Re
crui
ting
101:
Are
You
Pre
pare
d fo
r the
Nex
t Lab
our S
hort
age?
Shay
leen
Str
inge
r, D
irect
or o
f Rec
ruitm
ent,
BO
WEN
Wor
kfor
ce S
olut
ions
A
s th
e ec
onom
y re
cove
rs, o
ur in
dust
ry m
ay b
e fa
cing
ano
ther
po
tent
ial l
abou
r sho
rtag
e. S
ecur
ing
and
reta
inin
g qu
ality
tale
nt
is c
ritic
al fo
r bus
ines
s su
cces
s an
d is
oft
en a
lim
iting
fact
or o
f gr
owth
. A
tten
d th
is s
essi
on to
hea
r abo
ut re
crui
tmen
t pre
para
tion,
so
urci
ng c
andi
date
s, sc
reen
ing
and
sele
ctio
n, e
mpl
oym
ent o
ffers
, du
e di
ligen
ce, l
egal
impl
icat
ions
, and
em
ploy
ee o
rient
atio
ns.
10:4
5 am
Ta
lent
Map
ping
Her
man
Van
Ree
kum
, Pre
side
nt, V
RV G
loba
l Ltd
.Re
gula
rly s
ettin
g as
ide
time
to m
ap th
e st
reng
ths,
need
s an
d im
prov
emen
t opp
ortu
nitie
s fo
r you
r org
aniz
atio
n's
hum
an a
sset
s ca
n he
lp g
uara
ntee
you
r org
aniz
atio
n's
top
tale
nt is
get
ting
the
atte
ntio
n, ro
tatio
nal a
ssig
nmen
ts a
nd
othe
r dev
elop
men
tal o
ppor
tuni
ties
nece
ssar
y to
kee
p th
em
enga
ged
and
com
mitt
ed. C
ome
and
gath
er id
eas
for t
alen
t m
appi
ng th
at w
ill e
nsur
e yo
ur b
est e
mpl
oyee
s st
ay e
ngag
ed
and
rem
ain
with
you
r com
pany
!11
:45
amLu
nch
11:4
5 am
Lunc
h11
:45
amLu
nch
12:4
5 pm
El
ectr
onic
Log
Boo
ks &
RO
I
Kevi
n M
acD
onal
d, V
ice
Pres
iden
t, G
EOTr
ac In
tern
atio
nal I
nc.
With
the
rece
nt g
over
nmen
t leg
isla
ted
use
of lo
g bo
oks,
man
y co
mpa
nies
in
the
oil a
nd g
as in
dust
ry w
ant m
ore
info
rmat
ion,
esp
ecia
lly a
bout
el
ectr
onic
log
book
s. Th
is w
orks
hop
will
dis
cuss
the
bene
fits
of lo
g bo
oks,
such
as
how
driv
ers
can
add
jobs
and
stil
l rem
ain
com
plia
nt th
roug
h ac
cura
te re
cord
ing
of d
rivin
g st
atus
, and
how
to d
isco
ver i
ncre
ased
fle
xibi
lity
thro
ugh
use
of e
lect
roni
c lo
g bo
oks
over
m
anua
l log
boo
ks.
Men
tori
ng &
Coa
chin
g
Jam
es F
ries,
M.A
., AC
C, C
HRP
, Par
tner
, Cen
era
Coac
h, ro
le m
odel
, cou
nsel
lor,
supp
orte
r, gu
ide…
do th
ese
wor
ds
soun
d fa
mili
ar?
Coac
hing
invo
lves
eac
h of
thes
e ro
les,
and
is
base
d on
a p
artn
ersh
ip th
at o
ffers
bot
h su
ppor
t and
cha
lleng
es
to e
mpl
oyee
s. Th
is w
orks
hop
will
offe
r tip
s on
the
esse
ntia
l ski
ll of
kn
owin
g ho
w a
nd w
hen
to c
oach
, and
how
to im
prov
e or
furt
her
deve
lop
coac
hing
ski
lls.
Stim
ulat
ing
Prod
uctiv
ity
Thro
ugh
Alig
nmen
t
Dea
n Ca
rton
, CH
RP, P
resi
dent
, Cer
tified
Exe
cutiv
e Co
ach,
Ca
taly
tic H
R So
lutio
nsD
o yo
u ne
ed to
opt
imiz
e op
erat
ing
cost
s by
25%
in 1
2 m
onth
s? O
r shi
ft sa
fety
KPI
s fro
m b
otto
m q
uart
ile to
top
quar
tile
in 1
8 m
onth
s? T
hese
are
real
exa
mpl
es o
f pra
ctic
al
cultu
ral c
hang
e, a
nd th
is se
ssio
n w
ill in
trod
uce
you
to J.
P. Ko
tter
’s 8
Step
Mod
el fo
r Lea
ding
Maj
or C
ultu
ral C
hang
e.
Leve
ragi
ng e
mpl
oyee
eng
agem
ent t
o cr
eate
and
sust
ain
chan
ge b
egin
s and
end
s with
the
beha
viou
ral q
uest
ion
“Wha
t do
you
wan
t me
to d
o di
ffere
ntly
?”
1:45
pm
Brea
k1:
45 p
mBr
eak
1:45
pm
Brea
k2:
00 p
m
Dru
g &
Alc
ohol
Tec
hnol
ogie
s an
d Te
chni
ques
Dr.
Barr
y D
. Kur
tzer
, B.S
c., M
.D.,
M.R
.O. (
AAM
RO)
Chie
f Med
ical
Rev
iew
Offi
cer,
Driv
erCh
eck
Inc.
Wor
kpla
ce a
lcoh
ol a
nd d
rug
test
ing
prog
ram
s are
pro
activ
e he
alth
and
sa
fety
tool
s tha
t are
val
uabl
e co
mpo
nent
s of c
orpo
rate
hea
lth a
nd sa
fety
pr
ogra
ms a
roun
d th
e w
orld
. Ben
efitt
ing
empl
oyer
s and
wor
kers
alik
e, n
ew
test
ing
tech
nolo
gies
and
exp
ande
d dr
ug te
stin
g pa
nels
con
tinue
to id
entif
y ris
ks a
nd o
ffer o
ppor
tuni
ties f
or tr
eatm
ent a
nd re
habi
litat
ion
path
way
s, in
clud
ing
succ
essf
ul re
turn
-to-
duty
stra
tegi
es. L
earn
abo
ut p
rogr
am
stru
ctur
es a
nd b
enefi
ts, t
he le
gal a
nd re
gula
tory
issu
es re
latin
g to
test
ing,
in
nova
tions
in te
stin
g, a
nd w
hat l
ies a
head
for t
estin
g in
the
futu
re.
2:00
pm
A
Bet
ter W
ay to
Wor
k: E
limin
atin
g Pr
oduc
tivit
y Pi
rate
sD
on S
myt
he, P
rinci
pal A
ssoc
iate
and
Kur
t Sig
fuss
on, P
rinci
pal A
ssoc
iate
, Prio
rity
Man
agem
ent
Wha
t sto
ps u
s fr
om b
eing
effe
ctiv
e an
d co
mpl
etin
g th
e ta
sks
on o
ur "t
o-do
” lis
ts? T
his
sess
ion
will
exp
lore
the
activ
ities
and
beh
avio
rs th
at
“pira
te” o
ur ti
me,
offe
ring
stra
tegi
es to
elim
inat
e th
em. L
earn
abo
ut th
e pr
oduc
tivity
form
ula
and
how
to u
se it
to m
anag
e yo
ur c
omm
itmen
ts
and
activ
ities
. Man
age
stre
ss b
y id
entif
ying
you
r prio
ritie
s an
d de
finin
g w
hat i
s w
ithin
you
r rea
lm o
f con
trol
so
that
eve
ry d
ay w
ill h
ave
a st
rate
gic
focu
s.
3:15
pm
Conc
lusi
on o
f Con
fere
nce
and
Del
egat
e D
raw
Wed
nesd
ay A
pril
13, 2
011
Tim
eTR
AN
SPO
RTAT
ION
MA
NA
GEM
ENT
Tim
ePE
RSO
NA
L D
EVEL
OPM
ENT
Tim
eH
UM
AN
CA
PITA
L M
AN
AG
EMEN
T
Brea
k10
:30
amBr
eak
Brea
k
and
rem
ain
with
you
r com
pany
!Lu
nch
11:4
5 am
Lunc
h11
:45
amLu
nch
11:4
5 am
Brea
k1:
45 p
mBr
eak
1:45
pm
Brea
k1:
45 p
m
3:15
pm
Conc
lusi
on o
f Con
fere
nce
and
Del
egat
e D
raw
CON
FERE
NCE
SPO
NSO
RSH
IPO
n be
half
of c
onfe
renc
e pa
rtic
ipan
ts, P
SAC
wou
ld li
ke to
than
k th
ese
conf
eren
ce s
pons
ors:
Indu
stry
Spo
nsor
:
Del
egat
e Lo
unge
Spo
nsor
s:
• Aba
cus
Dat
agra
phic
s •
Ath
abas
ca U
nive
rsity
• E
nfor
m
• Par
tner
s In
Com
plia
nce
• Pr
ovin
ce a
nd S
tate
Per
mitt
ing
• Re
d D
eer C
olle
ge •
Roa
data
Ser
vice
s Lt
d. •
VRV
Glo
bal L
td.
• Wat
erou
s Po
wer
Sys
tem
s
Del
egat
e Sp
onso
rs:
Din
ner C
o-Sp
onso
r:Pr
ogra
m S
pons
ors:
REG
ISTR
ATIO
N A
ND
MO
RE IN
FORM
ATIO
NE:
info
@ps
ac.c
a W
: ww
w. p
sac.
ca T
: 403
.264
.419
5 To
ll Fr
ee: 1
.800
.818
.PSA
C
PSAC_Spring_2011_p10-11.indd 11 2/16/11 2:05:49 PM
12 SPRING 2011 PETROLEUM SERVICES NEWS
Cheape wanted to run a 10-well drilling program, but we couldn’t get the services we needed.”
“It’s only November and we already have more work than crew capacity.”
“Industry activity levels could pick up faster if we had more skilled workers.”
These comments may sound like they came straight out of 2005, but
they are actually from late 2010. And according to a new industry survey,
sentiments like these could become oilfi eld slogans between now and
2020. The Petroleum Human Resources Council of Canada’s 2010-2020
labour market information (LMI), set for release this month, explains that
no matter the pace of economic recovery, the petroleum industry will be
challenged to meet its hiring requirements over the next decade. In fact,
the industry is already experiencing chronic shortages for a number of
occupations, particularly those in the service sector. So even though it
may not appear that activity in the Western Canadian Sedimentary Basin
(WCSB) is ramping up signifi cantly this year, attention still must be paid
to a looming labour shortage.
Cheryl Knight, the Council’s Executive Director and CEO, says there
are a number of trends affecting the demand for skilled labour in the oil
and gas industry, especially on the service side. “First, the service sector’s
involvement in the oil and gas industry is shifting somewhat, as the oilsands
are becoming ever-more reliant on contracted services. Second, in situ and
unconventional activities are demanding more of the sophisticated skills
related to the new technologies being implemented. This skills demand
is creating a chronic labour shortage in related occupations like fraccing
HOW COMMUNICATION CAN HELP CONTAIN COSTS IN A GROWTH ECONOMY
“W
Talk
and completion operators, heavy equipment operators
and class one drivers. Finally, over the next 10 years, the
whole petroleum industry will need to replace thousands
of workers who will be ending their careers because of
retirements and other age-related reasons.”
Knight says that even in a scenario of prolonged
low oil and gas prices, the industry will need to hire
a net 40,000 workers over the next 10 years. If oil and
gas prices both climb high enough to encourage more
investment in activity and infrastructure between now
and 2020, the industry’s net hiring needs will jump to an
astounding 130,000.
That’s a lot of fi eld workers and supervisors, truck
drivers, drilling coordinators, heavy equipment operators,
millwrights, welders and others. Where are these skilled
workers going to come from? That’s a tough question to
answer because the industry’s labour supply is constricted
by a number of factors:
Potential employees may not understand the industry’s •
growing need for workers, especially when they hear
about activity slowdowns and layoffs. In short, hiring
attracts workers; layoffs turn potential workers away.
The industry’s ups and downs send mixed messages
about work and career opportunities that are diffi cult for
potential workers to fi gure out.
There are simply not as many workers available. •
Population growth has slowed, our society is aging and
most immigrants to Canada don’t always have the direct
experience the oilpatch needs. In addition, companies
CAN BE
PSAC_Spring2011_p12-17.indd 12 2/16/11 2:06:07 PM
13WWW.PSAC.CA
having to replace retiring employees are fi nding that “green hands” simply
cannot take the place of experienced workers on a one-to-one ratio.
Even if enough workers were available, the petroleum industry may not be •
able to attract its share. Many young people, for instance, are not willing to
join the oil and gas industry, because of negative perceptions, the need to work
in “hard-to-recruit” locations, or strong competition from other industries.
These labour supply issues affect the entire industry. The service sector
faces even more recruitment and retention challenges:
By far, the majority of jobs in the oil and gas industry are – and will •
continue to be – in the service sector, and upwards of 80 per cent of service
sector jobs are in the fi eld. Field jobs are diffi cult to recruit for because of
their challenging working conditions, specialized skills, remote locations
and the need for workers to be away from home for long periods.
The service sector is always the hardest hit by an economic downturn. •
Unlike exploration and production (E&P) companies, service companies
have no production-generated cash fl ow to get them through lean times.
When service companies don’t have enough work, they can’t pay their
employees’ salaries and wages, so they have to downsize much sooner –
and much more signifi cantly – than their E&P customers in times of
economic hardship. Then when the economy recovers and activity begins
to climb, service companies have to increase their bench strength quickly,
in order to take advantage of the upswing.
Seasonality and cyclicality lead to service sector turnover rates that can •
reach 30 to 50 per cent and even higher. Although companies may strive to
recruit appropriately and institute successful retention programs, they still
may need to hire four or fi ve people to fi ll one position because of extreme
turnover. As a result, the service sector spends exponentially more time
and money on hiring and training than the industry’s other sectors do.
Much of the work done in the service sector demands niche expertise, •
on-the-job experience and problem-solving skills. For service companies,
building capacity like this takes time and a solid investment in their
people. But service companies aren’t the only ones recognizing these
valuable skills. E&P companies often hire away good people from service
companies, which can result in a signifi cant loss of
intellectual capital within a service company, and
within the sector as a whole. When their key team
members are lured away, service companies have
to rebuild their teams, while continuing to provide
high-quality, low-cost, just-in-time services to their
E&P customers. And because E&P companies
traditionally pay more, service companies end up
competing with their customers for good people,
which adds to spiraling labour costs.
The service sector is already the preferred labour
supply for both the E&P and oilsands sectors.
As oilsands companies increase their reliance on
contractors for in situ drilling and well services, as well
as some maintenance and operations work, service
companies are fi nding their skills, experience and
technologies in demand right across the industry.
“The oil and gas service sector is no longer just focused on the conventional industry,”
confi rmed Mark Salkeld, PSAC President. “PSAC member companies are working
more and more in unconventional areas, and they are adding great value.”
The service sector adds value with expertise, timeliness, ingenuity and
innovation, but that value could be multiplied many times over with proactive
communication and collaboration between service companies and their E&P
customers. Calgary-based Ziff Energy Group’s June 2010 report, titled Canadian
Conventional Gas at a Crossroads, explains that communication and collaboration
would go a long way to reducing uncertainty and increasing productivity.
“For service companies, there is a value to predictability and sustainability,”
the report says. Instead of setting annual budgets for programs, some E&P
companies are looking at project life cycles of three, fi ve or seven years, Ziff says.
As a result, both operating and service companies are better able to respond to
changes in capital spending and commodity-price swings. “With multi-year
contracts, as opposed to bidding every winter drilling season, there could be
better planning and everyone could work toward a steadier program,” the Calgary
consulting house says.
If E&P companies discussed upcoming plans with their contractors, the
service companies involved could prepare themselves to be where they needed
to be, with the right people and equipment, when they were needed. Proactive
collaboration could also reduce costs, which will become more important going
forward as commodity prices rise and activity levels increase.
“The petroleum industry has been able to increase its activity in the lower
commodity price environment because of decreased costs for labour, materials
and equipment,” the Petroleum HR Council says. “However, the easing of
costs, including labour costs, will be short-lived. The industry will need to
take action to prevent cost escalation to the point of making new projects and
expansion uneconomical.”
After Trican Well Service Ltd. signed a two-year deal to supply a new
fracturing crew for a U.S. producer, Mike Baldwin, the fi rm’s Vice-President,
Finance and Chief Financial Offi cer said, “A long-term contract gives us the
opportunity to allocate our resources in a given region more effi ciently. It also
gives us a measure of job certainty, which benefi ts our current employees and is
attractive to those considering Trican as an employer.”
SERVICES SECTOR WORKFORCE EXPANSION SCENARIOS (TOP 7 OCCUPATIONS)
Truck Drivers
Supervisors, Oil & Gas Drilling and Services
Oil & Gas Drilling and Services Field Workers
Heavy Equipment Operators
Drilling Coordinators/Production Managers
Welders
Millwrights and Machinists
0 2 000 4 000 8 000 10 000 12 000 14 000
Growth Scenario Growth Oil/Low Gas Scenario
Employment is projected in three scenarios: Growth (high oil and gas prices), Low (low oil and gas prices) and Growth Oil/Low Gas (high oil price and low gas
price). No matter what scenario arises, the service sector will need to hire thousands of workers over the next 10 years because of age-related attrition.
PSAC_Spring2011_p12-17.indd 13 2/16/11 2:06:15 PM
14 SPRING 2011 PETROLEUM SERVICES NEWSPETROLEUM SERVICES NEWS
Collaboration and communication are positive
actions that can be taken to bring down costs by
increasing certainty; load levelling is another.
Load levelling – smoothing the activity cycle so
drilling and completion operations take place
in different locations throughout the year – is a
proven strategy for boosting oilpatch productivity
and effi ciency. The WCSB lends itself well to load
levelling because of its diversity of geology and
geography. However, uptake on load levelling has
been limited to date.
“We really only saw load levelling in the WCSB
during the boom years of 2005 and 2006, when
well activity truly did continue throughout all
12 months,” says PSAC’s Salkeld. “Since then, as
commodity prices and overall activity levels have
slowed, drilling and well completion programs
have slowly shrunk back to the winter months.
This compressed activity schedule makes it really
tough for service companies to maintain their core
expertise and keep their costs down.”
When service companies remain in the
dark about their customers’ plans, they have
to operate on a day-by-day basis, keeping only
the staff they currently need and offl oading
the rest. Conversely, when service companies
know what’s coming up, their ability to meet
their customers’ needs rises exponentially. Key
employees can be retained over the long term
and companies can commit to having their
teams ready for deployment as needed, season
after season, year after year.
Collaboration and communication between the
E&P and service sectors can make the entire oil
and gas industry more predictable, and therefore
more effi cient. By planning the work and working
the plan, the industry can maintain a strong,
steady and skilled workforce. Service companies
can focus less on the familiar cycle of recruiting,
training and downsizing staff, and focus more
on getting their customers’ job done safely and
effi ciently – just as planned.
The service sector is the largest employer in the oil and gas industry. In an environment of high oil and low gas prices (a logical
scenario from a 2011 perspective), service sector employment grows in tandem with oil sands employment and activity.
Source: Petroleum Human Resources Council of Canada, Labour Market Projections 2010-2020 (From Labour Market
Projections & Analysis 2010 report to be released March 2011)
We put our energy into knowing your business.The oil and gas industry is always changing. That’s why you need strategic business advice from a professional who
puts the energy into knowing your business and the market in which you operate. At MNP, our teams of consultants,
taxation advisors and oil and gas service specialists deliver premium solutions to resolve your most complex issues
and keep your business opportunities fl owing. It’s knowing your vision, your business and you.
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Chartered Accountants & Business Advisors 1.877.500.0779 mnp.ca
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INDUSTRY EXPERIENCES LABOUR SHORTAGES REGARDLESS OF SCENARIO
10
9
8
7
6
5
4
3
2
1
0
Num
ber o
f Wor
kers
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Growth Scenario Growth Oil/Low Gas Scenario Low Scenario Balanced Unemployment Rate
INDUSTRY’S PROJECTED UNEMPLOYMENT RATE
ACTUAL PROJECTED
SERVICES SECTOR EMPLOYMENT PROJECTIONS - 3 SCENARIOSSERVICES SECTOR EMPLOYMENT FLUCTUATES WITH OIL AND GAS PRICES
140, 000
120,000
100,000
80,000
60,000
40,000
20,000
0
Num
ber o
f Wor
kers
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Growth Scenario Growth Oil/Low Gas Scenario Low Scenario
ACTUAL PROJECTED
PSAC_Spring2011_p12-17.indd 14 2/16/11 2:06:25 PM
We put our energy into knowing your business.The oil and gas industry is always changing. That’s why you need strategic business advice from a professional who
puts the energy into knowing your business and the market in which you operate. At MNP, our teams of consultants,
taxation advisors and oil and gas service specialists deliver premium solutions to resolve your most complex issues
and keep your business opportunities fl owing. It’s knowing your vision, your business and you.
To fi nd out how MNP can fuel your business, contact Dustin Sundby, CA, Oilfi eld Services Leader at 1.877.500.0779.
Chartered Accountants & Business Advisors 1.877.500.0779 mnp.ca
000PSN2.MNP_FP.indd 1 2/1/11 12:05:38 PMPSAC_Spring2011_p12-17.indd 15 2/16/11 2:06:32 PM
16 SPRING 2011 PETROLEUM SERVICES NEWS
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000PSN2.NAIT_FP.indd 1 2/2/11 2:02:28 PM
HOW PSAC PLANS TO HELP ITS MEMBERS TAP GLOBAL MARKETS
WIDE
Petroleum Services News: How did this relationship
with the Department of Foreign Affairs
(DFAIT) and International Trade come about?
Mark Salkeld: They approached us in the fourth
quarter of last year. It was an initiative on the
part of the federal government. We agreed
and met with them and they explained what
they were up to and we explained our previous
experience and it just seemed like a nice fi t. It
was an opportunity for us to make sure that
the federal government got a real good look at
what’s going on in the oil and gas services sector.
PSN: Does this relationship represent a new
direction for PSAC on the international level as
far as attracting foreign investment and opening
doors abroad for your members?
MS: It’s a little of both. It’s defi nitely an opportunity
for PSAC to help the portion of our membership
that’s interested to capitalize on international
opportunities and also to use David McGregor’s
extensive network [DFAIT] to say ‘Hey, look what
Canada’s got.’ It’s reciprocal. He’s got extensive
contacts throughout the world.
PSN: Are you looking to build relationships with
specifi c countries?
MS: There are lots of interested investors. Brazil
is very interested in what our service sector can
provide for their country. In China, there are lots of
businessmen who have money invested in the U.S.
who think they might get a better return for their
dollar in Canada and are looking to invest – not
buy, take over and operate – but just to invest.
PSN: Do you anticipate more PSAC members
scoring international business as a result of this
partnership with DFAIT?
MS: We’re simply providing an opportunity for
PSAC’s membership – those that are interested –
to take advantage of this arrangement with
DFAIT and their global network of trade
commissioners. It’s too early in the game to
know if our members are interested. Some
of them are already there; but the smaller
mom-and-pop operations and independent
contractors probably aren’t interested. They’re
happy doing what they do here in western
Canada. I believe there’s a segment in the
middle that has developed expertise in Canada
that they think will work in other areas of the
world. They may want this opportunity. So it’s
too early to tell, but we’re defi nitely going to put
it on the table for our membership and let them
know that we have this service available and see
how it goes over the next three years.
PSN: Global E&P capital spending is expected to
near $500 billion in 2011. Will this connection help
the PSAC membership tap into that business?
MS: Yes. That’s what David and DFAIT are
bringing to the table. That’s what he’s here for –
to get out in front of the membership and the
other sector associations and let them know
what’s available. There could be companies
that are interested but don’t have the
wherewithal, the connections or the funding
to take advantage of it and that’s what David’s
role is for, to look into that and provide our
membership with possible opportunities.
PSN: How will this relationship work in practical
terms?
MS: We’re going to make sure our membership
is aware of David and what he has to offer. I’ve
already had some discussions with David. It
just seems like a huge advantage. Members can
come to him with a product or service and he
can reach out to his contacts around the world
and say, ‘Would this service or product be of
interest in your area?’ and get feedback and start
making those connections. A lot of that is just
helping our members save time and travel.
PSN: The service supply sector is a $65-billion
industry, but it doesn’t get a lot of recognition. Is this
an opportunity for PSAC to tell its story to the federal
government and the international community?
MS: You bet. It’s a big opportunity, and that’s one
of the things we’re really focusing on – developing
our government relations plan. And those numbers
coming through our [Canadian Energy Research
Institute] study – we’re putting this information in
the hands of just about everybody we possibly can,
at the federal, provincial and municipal level. It’s
very, very important that we get it out there. I don’t
agree with this perception that we’re the poor cousin
of the industry. That view has gone by the wayside
a long time ago. I’ve got 30 years in industry and
the role that our sector plays is signifi cant. We play
second-fi ddle to no one.
International interest in Canada’s energy sector
is growing. That spells opportunity for service
and supply companies. PSAC President Mark
Salkeld sat down with PSN to talk about a new
partnership with the Department of Foreign Affairs
and International Trade, represented by David
McGregor, trade commissioner, oil and gas.
HorizonsMark Salkeld, PSAC President
PSAC_Spring2011_p12-17.indd 17 2/16/11 2:06:48 PM
18 SPRING 2011 PETROLEUM SERVICES NEWS
Taking Stock
PStarsSpursAND
1 2
3
5
4
6 7
1
2
3
4
5
6
PSAC’S ANNUAL FUNDRAISER FOR STARS AIR AMBULANCE RAISES MORE THAN $500,000
Emcee Dave Rutherford of QR77 Radio, and PSAC President Mark Salkeld draw a lucky winner.
Veteran Gala Committee member Rod McBride of M-I SWACO is in the thick of the live auction bidding.
L-R PSAC Board Chairman Brian Coston, PSAC President Mark Salkeld, and Gala Chairman Mike Edmonds present cheque for $544,096 to STARS CEO Dr. Greg Powell.
STARS Pilot James Roach is flanked by Calgary Stampede royalty as they check out one of the STARS helicopters.
Canadian Country Music Awards winner Gord Bamford performs for the high-stepping sold-out crowd.
L-R: Stampede Princess Whitney Wilkie, Indian Princess Eva Meguinis, PSAC Board Chairman Brian Coston, Honourary Patron Roger Soucy, STARS President & CEO Dr. Greg Powell, Stampede Queen Jenna Lambert, and Stampede Princess Stephanie Gray celebrate Roger’s Honourary Patron award.
EVERAL RECORDS WERE BROKEN THIS YEAR at the 17th
Annual STARS & SPURS Gala presented by the Petroleum Services
Association of Canada (PSAC) in support of the Alberta Shock
Trauma Air Rescue Society (STARS).
Sponsorship revenue, silent auction revenue, and table centerpiece revenue
were higher than ever before. In addition, more than 1,100 people attended
the event, making it the second-best turnout in the gala’s 17-year history.
In that time, the PSAC-sponsored event has helped raise more than $4.6
million for STARS. This year’s gala, held on January 22, brought in a net total of
$544,000, an incredible amount given the economy’s sluggish emergence out of
the recent economic downturn.
PSAC credits all sectors of the industry – producers, services, drilling and
pipelines – for working together to make the fundraiser such a long-time success.
“This year’s turnout and the ongoing support by the oil and gas industry
speaks volumes about the value our entire industry places on STARS and the
critical work they do,” said Mike Edmonds, Chair of the STARS & SPURS Gala
organizing committee. “Our event helps ensure that STARS’ emergency medical
response services remain available to oilpatch workers, their families and
communities across Alberta, northeastern and southeastern B.C.”
“This partnership between PSAC and STARS has been well nurtured over
the past 17 years,” added Mark Salkeld, PSAC President. “The STARS & SPURS
Gala is a very special, one-of-a-kind industry event and the money raised by our
collective efforts is more important than ever. Giving back to the communities
in which we work, and helping to provide better access to healthcare are
important priorities for this event. As long as STARS increases our ability
to access emergency medical services, PSAC will work alongside them. We
congratulate STARS on another year of critical work in our community, and
look forward to many more years working together.”
S
6
7 The Hon. Lindsay Blackett, Alberta Minister of Culture and Community Spirit (right) brought greetings from the government and shared a laugh with STARS’ VP Finance and Admin, Jeff Quick.
PHOT
OS: T
ORIN
SEG
STRO
PSAC_Spring2011_p18-23.indd 18 2/16/11 2:07:42 PM
WWW.PSAC.CA 19
year-over-year revenues from the firm’s oilfield business slid by 47 per cent to $27
million. The drop in revenue from other industrial clients was only 13 per cent.
Diversification has been crucial to the firm’s continued growth, HSE chief
operating officer Glenn Roberts says. “In all honesty I don’t believe HSE would be
here today without that strategy having been implemented,” the service chief says.
The lesson, Baker says, is to not wait for bad times to make drastic changes.
Businesses looking to extend their markets should first get a handle on their
capacity to compete in new sectors.
Productivity in ActionJim Rakievich knows firsthand the value of adopting productivity measures.
The CEO and president of McCoy Corporation is a lean-thinking guru.
“We decided in mid-2004 that our North American manufacturing style
was not going to carry us through another 40 years, because of our lower
productivity than other parts of the world,” Rakievich recalls.
McCoy brought in outside experts and made a big financial commitment to
implement new processes starting in 2005. Waste and duplication were flagged
along the way. Product quality and worker safety quickly improved.
Implementing productivity measures was initially met with resistance,
especially from middle management. But Rakievich wasn’t deterred. In his view,
if the company did not make changes it would soon be out of business. As tangible
results began to materialize, those who were initially reluctant shifted their stance.
Says Rakievich, “It took awhile but I’ll tell you, there’s no one in the plant
who would ever want to go back to the way we did things in the past.”
000PSN2.VRVGlobal_1-4V.indd 1 2/9/11 2:09:20 PM
roduCtivity iS the lifeblood of a business. In the
feast-or-famine hunt for black gold and natural gas, companies
rise and fall on their ability to respond quickly to the vagaries of
commodity-price swings, market forecasts and government policies.
“Productivity is important for the oil and gas service sector just as it is for
any other sector of the economy,” says Jeff Baker, manager of education and
awareness at Productivity Alberta, an industry-guided service that connects
businesses and organizations with the resources they need to succeed.
Here are three areas that demand fresh attention:
Energy EfficiencyDon’t be intimidated by this green-speak. Energy efficiency is the low-hanging
fruit of productivity gains, Baker says.
As costs for space heating and energy in general increase, tweaking
everyday practices can translate to incremental savings to the bottom line.
Take stock of old infrastructure and machinery. Replace aging components
with more efficient technology.
Even simple changes like switching lights off and reducing heat overnight
can put a big dent in operating costs. Efficiency tweaks can also extend the
life of existing infrastructure and plant equipment, reducing wear and tear.
Consider a lighting retrofit to reduce costs and improve worker morale.
Not sure where to begin? Productivity Alberta provides a handy Energy
Efficiency Toolkit on its website www.productivityalberta.ca. The agency
also hosts workshops in conjunction with Natural Resources Canada to help
companies achieve those incremental green gains, putting the low-hanging
fruit within reach of even the oiliest of companies.
Market ExtensionAdapting your product for use in a new market may sound like a daunting
task. But creating new services or features to support existing customers, and
not being afraid to find new ones, is what market extension is all about.
Baker says companies should examine their current market niche –
whether it’s fuel delivery systems, well site services or straight-up
fabrication – as a starting point to exploring whether current services are
applicable in a related field.
Just because a firm has always served sector X, Baker notes, doesn’t mean
it can’t also serve sector Y and Z. Market extension can be the difference
between simply surviving and thriving during a downturn.
Consider HSE Integrated Ltd. When the global economic and energy-price
contraction hit in 2008-09, the Calgary safety boutique didn’t rest on its laurels.
The company had spent the previous four years securing business
connections outside of the oil and gas sector, making inroads for its industrial
safety services in sectors ranging from mining, utility and manufacturing sites
to forestry, power plant and oil sands operations.
By the time oil prices plummeted from their mid-2008 peak of US$147 per
barrel to $34, HSE was well positioned to weather the storm. In 2009,
BUSINESS MAtterSTaking Stock
ProduCtivity gAinS Could be the differenCe betWeen Surviving And thriving When tiMeS turn tough
Pby CAILYNN KLINGBEIL
PSAC_Spring2011_p18-23.indd 19 2/16/11 2:07:51 PM
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PSAC IN ACtion
PSAC AttendS MiniSter’S ForuM on the Future oF AlbertA’S WorkForCePSAC participated in a forum hosted by Alberta Employment and Immigration
Minister Thomas Lukaszuk in October. Along with more than 130 officials
representing employers, industry associations, labour and professional
organizations, educators and government, PSAC provided input to plan
Alberta’s future workforce to increase the province’s competitiveness.
FederAl red tAPe reduCtion CoMMiSSionPSAC representatives made a presentation to the federal Red Tape Reduction
Commission and urged the Commission to reduce the regulatory burden on
industry and streamline the process for developing and amending regulations.
PSAC MeetS With AlbertA AdvAnCed eduCAtion And teChnology, And AlbertA APPrentiCeShiP And induStry trAining boArdIn the fall, PSAC participated in several sessions to support the designation
of Cathodic Protection Technician as a “Designated Occupation” under the
Apprenticeship and Industry Training Act. Following the sessions, the Alberta
Apprenticeship and Industry Training Board confirmed that as a result of comments
by stakeholders such as PSAC, it will stand behind its 2009 recommendation that
Cathodic Protection Technician become a designated occupation.
PSAC MeetS With MiniSterS to PreSent reSultS oF StudieSSince announcing the groundbreaking results in October of two significant
studies conducted on behalf of PSAC by the Canadian Energy Research Institute
and Mission Capital Inc. (see www.psac.ca for details), PSAC continues to meet
with public officials to create a better understanding among governments, the
public and media of the significant financial contributions and employment role
the petroleum services sector plays across Canada. In November and December,
PSAC presented the results of the studies to Federal Minister of Natural Resources
Christian Paradis, Alberta Minister of Energy Ron Liepert, and Alberta Minister
of Employment and Immigration Thomas Lukaszuk, amongst others.
PSAC ContributeS inForMAtion to induStry CAnAdA For reviSed SeCtor ProFilePSAC was consulted by Industry Canada for a comprehensive and updated
Upstream Oil and Gas Equipment and Petroleum Services Sector Profile. The
new profile will include the latest information about the economic contribution
the sector makes; products and services by segment; the supply chain; business
elements including a discussion of domestic and international markets,
innovation, people and government policies; an exploration of the sector’s
current state and a forecast indicating growth drivers and trends. This document
will be used to assist other government departments with policy decisions.
hourS oF ServiCe exeMPtion APProvedFollowing several years of negotiations with Transport Canada and
transportation regulators in western Canada, the federal Minister of
Transport has approved PSAC’s application for exemptions from some of the
requirements of the federal Hours of Service Standard. These exemptions
will allow the service sector of the oil and gas industry to continue to provide
services in a timely and safe manner. Complete details of the exemption
and conditions will soon be made available. Alberta Transportation will be
making a presentation on the exemption at the PSAC Spring Conference to be
held in Red Deer, April 12-13, 2011.
PSAc coNtINueS to SPReAd the Good woRd thRouGh AdvocAcy ANd outReAch PSAC StrikeS neW SubCoMMittee For internAtionAl eMPloyMent iSSueS
Many PSAC member companies have expanded or are expanding their
employee base beyond Canada to diversify their operations and meet
customer demand. To address some of the unique challenges, PSAC has
established a new subcommittee to address international and cross-border
employment issues, and provide a forum for members to share information
on best practices. The first meeting was held in January, with further
meetings to follow on a regular basis. The subcommittee’s first priority is to
identify and develop a framework to deal with member issues and explore the
ways PSAC can help. To participate, please contact Heidi Weiss at hweiss@
psac.ca or 403.781.7381.
PSAC lAunCheS CoMMunity PArtnerS ProgrAM in Fort St. JohnPSAC launched Community Partners, the new industry-wide “in-the-field”
courtesy program, on November 30 in Fort St. John, B.C. For information on
the launch and the companies involved, visit www.communitypartners.ca.
PSAC SignS MeMorAnduM oF underStAnding With dFAitFor the next three years, PSAC will host Department of Foreign Affairs and
International Trade’s (DFAIT’s) David McGregor, Trade Commissioner and
Global Practice Lead – Oil and Gas, who is now working out of the PSAC
offices. Contact McGregor directly at 403.781.7385 or email david.mcgregor@
international.gc.ca . For more information, see full story on page 17.
PSAC_Spring2011_p18-23.indd 20 2/16/11 2:07:59 PM
WWW.PSAC.CA 21
IL SANDS EXTRACTION ISa rough and tumble business. High
costs and rugged conditions including
long winters at remote locations take
a toll on companies, workers and the equipment
they use.
At the mega-mine complexes north of Fort
McMurray, abrasive ore wears enough steel off mine
hardware to make a new truck every day.
Baker Hughes Inc., a member of PSAC since
1994, is no stranger to the industrial realities of
the bitumen belt. The fi rm has become a leader in
developing electric submersible pumping systems
(ESPs) designed to withstand the harsh operating
conditions at in situ oil sands extraction sites.
“We basically fast-tracked ourselves into this
market,” says Kelvin Wonitoy, Project Manager,
artifi cial lift.
Hot Stuff
O
MEMBER PROFILE
The formations lack the natural pressure that drives oil to the surface in
conventional vertical wells. Bitumen released in a SAGD, or steam-assisted
gravity drainage job requires an extra jolt, or “lift” to get it to ground level.
One way to raise the newly thinned bitumen uses natural gas. In this method,
known as gas-lifting, natural gas is injected underground alongside steam.
The gas makes the bitumen frothy and helps raise it up through the wellbore.
“It’s like blowing bubbles into a bottle of Pepsi,” Wonitoy says. “But it’s very
ineffi cient,” he adds. “It’s very expensive.”
Cue the bright minds at Baker Hughes. The fi rm has developed an extreme
temperature ESP system it calls Centrilift XP that promises to increase recovery
rates four-fold compared to gas-lifting jobs.
“We can go anywhere up to 1,200 or 1,300 cubic meters a day on some of
the more prolifi c wells,” Wonitoy enthuses. “So you have a much better cost on
return for what you’re investing for artifi cial lift.”
How does it work? Picture a typical in situ reservoir. “If you were to look at
an end view of the two well bores, it creates a sort of teardrop shape above the
injector and then all the bitumen drops around the outside of that teardrop
and it fl oods the lower completion and then your ESP pumps it to the surface,”
Wonitoy explains.
The Baker Hughes pump is no different than any other application, he adds –
except that the conditions it operates under are “extremely hot.”
The Baker Hughes pumps can withstand subsurface temperatures up to
250°C. The devices are built in-house with tungsten carbide and tested rigorously
before fi eld installations at a specially designed “hot loop” facility that closely
mirrors the conditions at underground extraction sites. The regimen of product
testing ensures the equipment is exposed to “a lot more abuse than it would or
should see in the fi eld,” Wonitoy says.
“We’ll run it hotter, we’ll cycle it more times and we’ll change parameters on
the test program. We push the equipment right to its maximum capability.”
The exacting approach to product development has won business
endorsements from oil sands mainstays like Suncor Energy Inc., MEG
Energy Corp., Connacher Oil and Gas Ltd. and Cenovus Energy Inc.
“They’re one of the leaders,” Wonitoy says of the Encana Corp. spinoff.
“They were actually one of the fi rst oil companies to get into the high
temperature production. They have the most experience of the producers out
there right now.”
To date, Baker Hughes has deployed 130 of its standard ESPs and another 17
of its ultra-temperature systems in the fi eld. The installations represent about
one-third of the ESP market for submersible wells.
Wonitoy says the fi rm’s success boils down to a strong team – from engineers
through to sales staff – that has developed a solid product. “It’s no different than
you buying a car,” he says. The Baker Hughes ESPs are the Cadillac of the sector,
he suggests. “It’s money well invested.”
BAKER HUGHES INC. PIONEERS AN ULTRA-TEMPERATURE SUBMERSIBLE PUMP FOR IN SITU OIL SANDS SITES
Baker Hughes’ ultra-temperature electric submersible pump operates in conditions up to 250°C
The market is poised to grow. Production from
the underground extraction method that uses
steam to melt and thin bitumen is on track to
eclipse output from traditional mining by 2016,
according to the Canadian Association of Petroleum
Producers.
The “artifi cial lift” in Wonitoy’s title highlights
a Baker Hughes specialty. Getting viscous oil
sands ore from the well-bottom to ground level is a
tricky business. That’s because in situ reservoirs are
essentially manmade, Wonitoy points out.
BY ALBERT THOMPSON
PSAC_Spring2011_p18-23.indd 21 2/16/11 2:08:05 PM
22 SPRING 2011 PETROLEUM SERVICES NEWS© 2011 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Trusted advisers to Canada’s Energy Services Sector
kpmg.ca
000PSN2.KPMG_FP.indd 1 2/1/11 12:00:41 PM
C
GrooveIN THE
Sandi Jarrett with Arcis Seismic Solutions at Calgary’s Radisson Park School
RAIG MELTON IS NO DRUMMING VIRTUOSO. As a high
school student, he got his kicks in the gym, not the
concert band. “I was more of an athlete,” he says.
An aversion to music didn’t stop the mapping
specialist with Arcis Seismic Solutions from picking up a djembe
drum at Calgary’s Radisson Park School this past January, however.
As part of a unique company-wide policy that ensures employees
take two days each year away from the offi ce to volunteer, Melton
and colleagues joined elementary-aged kids at the inner-city school
for an afternoon of music lessons. “We were students for the day,”
Melton says. “A lot of companies are just chasing the buck. At Arcis,
we’re also having fun.”
The musical outing was just one example among many of ways the
70-employee Calgary fi rm chooses to give back to the community.
Members of the “Arcis family,” as marketing co-odinator
Sandi Jarrett puts it, participate in the lives of local kids in a
variety of ways.
Sports days are popular, but simple gestures like reading to kids
who may lack male role models go a long way too. “They love it,”
Jarrett exclaims. The kids are “just like glue on you when you go in
there. They’re just so excited to see a new face.”
The seismic specialists pride themselves on donating time rather
than money. A charity hike and bike ride for Alberta’s Easter Seals
last year raised roughly $2,200, while the Arcis men dressed in drag
for the ‘Walk a Mile in Her Shoes’ fundraiser that netted $15,000 for
the YWCA.
Getting out in the community “is really important to us,” Jarrett
says. “We don’t want to just hand over a cheque.”
COMMUNITY MATTERS
ARCIS SEISMIC SOLUTIONS IS NO STRANGER TO THE REWARDS – AND RHYTHMS – OF GIVING BACK
BY ALBERT THOMPSON
PSAC_Spring2011_p18-23.indd 22 2/16/11 2:08:21 PM
© 2011 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Trusted advisers to Canada’s Energy Services Sector
kpmg.ca
000PSN2.KPMG_FP.indd 1 2/1/11 12:00:41 PM
Groove
PSAC_Spring2011_p18-23.indd 23 2/16/11 2:08:30 PM
FOR MORE IMFORMATION:www.rogers.com/business1 877 336 1333
CANADA’S RELIABLE NETWORK
OIL & GAS INDUSTRY EXPERIENCE
Rogers Communications is a diversifiedcommunications company and is Canada’slargest wireless voice and data servicesprovider serving the oil and gas industry.
• Oil & gas well metering services
• Fleet management (LSD mapping)
• GPS technology for remote worker safety
• Connectivity where wired networks are not feasible
• Machine-to-machine applications
• Critical network access solutions
TMRogers & Mobius design are trademarks of Rogers Communications Inc. used under license or an affiliate. All other brand names are trademarks of their respective owners. ©2011 Rogers Communications.
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