Strengthening the capacity of the Private Sector in Uganda

PSFU MEMBER SERVICES

PRIVATE SECTORFOUNDATION UGANDA

Your Partner in Private Sector Led Development

PSFU MEMBER SERVICES

PSFU MEMBER SERVICES DEPARTMENTOutreach, Partnerships, Capacity Building and Social Development.

Private Sector Foundation Uganda is a member based organization with a sole objective of representing and spearheading the interests of the entire private sector in Uganda. The Membership department core mandate is to ensure that PSFU wider membership is properly served and that PSFU relevancy and presence of its activities are enhanced throughout the country.

The Member Services department therefore undertakes its various activities through the following core areas:

Focus Areas1. Membership recruitment and development.2. Enhancement of PSFU’s interface with the entire private sector and Public across the country.3. Coordinate Capacity building activities i.e. Training, mentoring and business advisory.4. Organize and coordinate business networking activities.5. Engage in activities that lead to increased social benefits to communities.6. Promotion initiatives that enhance accountability and good governance.

It’s always our pleasure to ensure that our members and the entire private sector see the benefits of PSFU .We strive to expand PSFU membership and also ensure we offer the best services to our members. We aim to ensure that at least all business enterprise in this country have heard, accessed or benefited from some of the activities of PSFU. We have a dedicated team with expertise in a wide range of areas that are always ready to serve you any time.

I wish to acknowledge the support we have received from the various partners in supporting the activities of the department that contribute enormously

to strengthening PSFU’s role as the apex body of the private sector and assisting us in reaching out to over millions of SMEs throughout the Country.

Special recognition to the World Bank Second Private Sector Competitiveness Project (PSCPII), African Capacity Building Foundation (ACBF), Bernard Van Leer Foundation, Centenary Bank, Abi –Trust and Heifer EADDP.

Lastly but not least, thanks to the various corporate companies that have contributed generously towards PSFU activities.

Mrs Ruth B Musoke Director Member Services

FOREWORD

KEY ACTIVITIES OF THE MEMBERSHIP DEPARTMENT. The Department has a range of activities throughout the year that have been aligned according to our six core areas. We wish to encourage you and your members to participate in these activities.

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PSFU MEMBER SERVICES

Specialized Training Programs for Member Associations

PSFU aims at ensuring that the capacity of our members is strengthened. In order to do so we have therefore come up with tailored training programs in association governance, resource mobilization and membership development. These programs are organized on a bi-monthly basis and are offered to members free of charge at PSFU premises. Tailored programs can also be organized and offered to members at subsidized rates.

Mentorship and Coaching Support

PSFU provides an opportunity for sharing and exchange of knowledge, we do know that there’s a lot we can all learn from each other. We therefore provide an opportunity for young members to learn from those that have vast experience or those that have outstanding performance in some areas of interest. This is done through our mentorship program where members are exposed to leaders from various associations (mentees) for a period of at least three months. We also offer an opportunity of apprenticeship for the staff working in the various associations with a priority to young associations to be placed at PSFU for a period of at least three months. A NUMA member addressing participants at a retreat in Soroti.

Governance training for PSFU Members Supported by UCCBP

PSFU offering training to Buganda Land Board

Induction of New Boards

We ensure that all our members understand the mandate of PSFU and also participate in the activities of PSFU. It’s therefore our policy that every new Board of every Association is inducted about PSFU services and how they can contribute towards enhancing the mission

of the organization .The Membership department regularly organizes the induction for all new members and also new office holders that have not been exposed to the operations of PSFU.

Technical Support and Advice in Conducting Association Governance Affairs and General Elections

PSFU knows that managing affairs of member based organization is sometimes complex or might require an extra hand. This is the main reason why PSFU has been entrusted by a number of our member associations to offer technical support and advice in preparing, conducting and presiding over general elections. This service is offered to members upon request.

Annual Member Needs Assessment

We aim to continuously serve you better that’s why we give our members a chance to participate in our annual member needs assessment survey. This acts as a yard stick for PSFU to design new programs and activities that can enhance member participation but also development of our wider membership. The online membership needs survey is open to all members and a representative sample is selected for one on one visits and interviews. Copies of our annual needs assessments are available to all stakeholders on our website or in the PSFU resource center on request.

A MEMBERSHIP RECRUITMENT AND DEVELOPMENT

Financial Literacy Training for Members in Kasese.

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PSFU MEMBER SERVICES

We strive to ensure that PSFU service and activities can easily be accessed throughout the country. This can only be achieved through building strategic alliances with our members and key stakeholders in the various regions of Uganda.

The membership department in partnership with various corporate companies, local governments, and Development organizations regularly organizes upcountry networking and training events in the various parts of the country. In the year 2011 PSFU reached out directly to 10,000 MSMEs across the country who attended our training programs and our networking events in over 15 Districts. This year 2012 our target is to reach out directly to 20,000 MSMEs in over 40 Districts of Uganda.

PSFU aims to enhance our outreach activities throughout the Country and also establish more partnerships aimed at ensuring that our services can be accessed throughout the country. We will continue to strive to ensure that we conduct more business foras and outreach programs to rural communities of Uganda and encourage our corporate members to continuously work with us in fulfilling this mandate.

B ENHANCEMENT OF PSFU’S INTERFACE WITH THE ENTIRE PRIVATE SECTOR AND PUBLIC ACROSS THE COUNTRY

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PSFU offers Financial Literacy training inpartnership with Centenary Bank and Abi-Trust.

Members of the private sector marching at the opening of the Eastern Economic Empowerment week in Mbale.

Participants of Financial Literacy Training get expert advice from PSFU facilitators.

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PSFU MEMBER SERVICES

Heifer/EADD project staff training in governance and business skills in Mukono.

i. Tailored Training programs

The Membership Department has developed professional programs that target individual corporate companies, NGOs and member based organizations. These programs are offered on demand. We have tailored training programs in areas such as; International trade, SME development, resource mobilization, policy and advocacy, business management and governance.

ii. Financial Literacy Program

PSFU in partnership with Centenary Bank is implementing the Financial Literacy program. This is the second year where we are working with Centenary Bank SMEs. The program assisted 1200 SMEs in the year 2011 in 5 Districts. And this year 2012 with additional support from Abi-Trust. PSFU and Centenary Bank have continued to expand this program through trainings and offering business advisory services in 15 Districts of Uganda. A total of atleast 2000 SMEs will have an opportunity to attend classroom sessions

with PSFU business experts, 250 SMEs will benefit from the Business advisory and mentorship support for 3 months. In addition 34 Live radio programs have been broadcasted in all the major regions of Uganda. This is expected to reach out to over 5 million Ugandans. The financial

literacy program aims at assisting MSMEs improve personal financial management; improve management of family business, utilization of financial products, business planning and utilization of business networks for financial success.

Participation in the financial literacy trainings is free of charge to the public and we encourage all our members to recommend their own members to participate in this program throughout the country.

iii. Business and Governance Empowerment skills program for Dairy Cooperative Societies

PSFU in partnership with Heifer International Uganda through the EADPP Project is implementing the “Financial and Governance Empowerment series.” This program involves structured trainings, mentoring and coaching and an award to the winning cooperatives that have demonstrated best practice empowerment. The Financial and Governance aims at imparting skills on managing agriculture as a business and improving governance and management of dairy producer group enterprises.

The focus of the program will be on the various executive members of the various Diary Cooperative societies, cooling/chilling, plant managers and the various extension workers involved in offering extension services to members of the cooperative.

Heifer International through the East African Diary Development Program contracted PSFU to offer the training, business advisory support and coordinating the award activity with a sole objective of ensuring that productivity, efficiency and increased profitability are achieved by the participating Cooperatives. In particular, emphasis will also be put on ensuring that gender issues are addressed to encourage more involvement of women, people with disabilities and the youth.

A total of 55 Diary Cooperatives are targeted beneficiaries for this program which is directly expected to impart knowledge to over 1000.

Leaders in the following clusters: 1.Masindi (inclusive; Luwero, Nakaseke, Nakasongola and Masindi)2.Masaka (Inclusive; Sembabule, Mpigi, Masaka, Rwengo and Kalungu)3.Kiboga ( inclusive; Kyankwanzi, Mityana, Wakiso and Kiboga)4.Mukono (Inclusive; Kayunga and Jinja)

Financial Literacy Training for Members in Gulu District.

Pictorial Highlights of trainings in Gulu District.

COORDINATE CAPACITY BUILDING ACTIVITIES I.E. TRAINING, MENTORING AND BUSINESS ADVISORY

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PSFU MEMBER SERVICES

Keturah Kamugasha, during her session on professional dress code to young proffessionals at PSFU offices..

Iv. Young Professionals Program –

Gold Program PSFU with support and partnership with John Hopkins University has taken over the Young Professionals Development Program – G.O.L.D. This seeks to empower new graduates from universities with work readiness and career related skills through face to face trainings and also facilitating placements in partner companies and organizations. The program was initially implemented by the John Hopkins University - Health Communication Program (HCP) in Uganda PSFU’s is now implementing it so that it is scaled up to benefit a wider population of new graduates from a broader tertiary institutional representation across the country.

This program however, is also looking at not only benefiting new graduates but also persons who are looking at advancing their careers; including young professionals and those searching for jobs. This program equips young professionals with essential skills like etiquette, how to get and keep your job, personal branding and life skills, professional dress code, presentation and communication skills, writing a winning CV etc. The program offers trainings for 5 days but also a one day training program can be arranged every weekend.

These services can be accessed by the public at a fee or free of charge for special programs focusing on targeted beneficiaries.

In order to keep our members involved and informed about the activities going on at PSFU with its entire membership and the Government, PSFU organizes a number of business foras throughout the year. In addition we also facilitate a number of international business missions and offer technical support to our members to participate in key national, regional and international foras.

Annually, PSFU also organizes the Annual Members day event which has also been code-named the Annual SME Event of the Year .This event is held in March of every year and it brings together over 5000 SMEs which encompasses an exhibition, business talks ,free business advisory and show casing innovations and successful business enterprises.

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D ORGANIZE AND COORDINATE BUSINESS NETWORKING ACTIVITIES

Rt. Hon. Amama Mbabazi, Prime Minister ofUganda visits exhibitors at the SME event.

Pictorial Highlights of the SME event at UMA in 2012. Gideon Badaga, Executive Director of PSFU addresses participants. Below: President of the world union of SMEs at the SME event 2012.

PSFU MEMBER SERVICES

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Winners at the Private Sector DevelopmentAwards.

Private Sector Foundation Uganda on an annual basis organizes the Private Sector Award. This award targets Associations/Networks, Cooperatives and Community Groups operating from village, sub- county, district and national level. The Business Association Award was initiated in 2008 by PSFU with the main purpose of promoting good governance, excellent association management and best leadership practices amongst member based organizations/business associations in Uganda. This Award recognizes an association that has demonstrated good governance and outstanding efforts in representing the interests of its members, organizing activities, delivering services and information for the benefit of the members.

Annually, PSFU calls for entries for the best performing associations/networks in Uganda and the eligible participants include; business associations, cooperatives societies, community development Initiatives or networks that have contributed to the economic empowerment of its members. The Award has the following categories:

Business Association/Network of the year at National Level.Recognizing a business association or any form of member based organizations that have a national presence with

a well established secretariat, good governance structures, audited accounts and has been in existence for 7 years with recognizable achievement in membership development, policy research and advocacy.

Excellence Award in Urban or Sub-Urban Development.Recognizing an urban based network initiative with a focus on innovation, market based strategies to improve urban or suburban development results,

PRIVATE SECTOR DEVELOPMENT AWARDS DINNER

formal groups, networks and registered cooperative societies at sub county or division level that have been in existence for more than 4 years.

Excellence Award in Rural Economic Development. recognizing an urban based network initiative with a focus on innovation, market based strategies to improve urban or suburban development results., formal groups, networks and registered cooperative societies at sub county or

division level that have been in existence for more than 4 years.

Excellence Award in Environment or energy development.Recognizing a network based initiative promoting innovative strategies in the development of environmental-led energy led projects in rural and urban communities that attract substantial capital investment and attract higher wage jobs.

E PRIVATE SECTOR DEVELOPMENT AWARDS – BEST PERFORMING BUSINESS ASSOCIATIONS

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Executive Director, PSFU

Members of the Private Sector

Winners of the Private Sector Development Award

M.C Ruth Musoke

Panel of Judges

Award winners receiving a plaque

Uganda Insurers Association, receiving the overall winners award.

VIPs at Dinner

PSFU Board of Directors

PSFU MEMBER SERVICES

Hand over of certificates to bicycle entrepreneurs/repairers during the launch of the project in Nambieso, Apac district.

PSFU is engaged in a number of activities that enhance social and community development. Over the years we have been actively involved in issues related to HIV/AIDS, Gender mainstreaming and women empowerment and youth support. We have also recently launched a Private Sector Health Common Fund. Below are some of the activities that we are currently involved in;

i) Improvement of Children Well being. The Bernard Van Leer Foundation (BVLF) District project became effective from the 1st February 2012 and is expected to run up to January 30th 2013 as a pilot subject to extension for another two years subject to satisfactory performance. The Project targets three Districts i.e. Apac, Nakapiripirit and Kumi two sub counties in each of the three Districts. Implementation of activities is undertaken by District staff at headquarter and sub county level with overall supervision of the District Health

Officer (DHO). The accounting role on behalf of the District is lying in the hands of the Chief Administrative Officer (CAO). PSFU also has a coordinating office based in Kumi District Head Quarters at the DHOs Office.

The project activities will cover the following broad areas. 1. Reduced childhood mortality and morbidity among young rural children growing up in unhealthy physical environments

2. Reduced violence in families with young children in rural areas 3. Young children (0-6 years) in rural areas spend their days in safe and stimulating environments near their homes

The BVLF project has supported the formation of 144 VSLA groups covering over 5000 households in the three districts. And also works with other 300 VHTs who have all been facilitated with a bicycle. The program will also give the various cluster groups seeds, oxen and ox ploughs to increase food security in households. In a bid to increase access to water and improved sanitation, the project will support extension of water and digging of bore holes which will be facilitated through the water user committees.

F ENGAGE IN ACTIVITIES THAT LEAD TO INCREASED SOCIAL BENEFITS TO COMMUNITIES

VHTs receiving the bicycles delivered by Cycling out of Poverty in Mourita sub county, Nakapiripirit District.

BVLF Program Officer, Madam Nyambura at Mourita Sub County in Nakapiripirit.Cluster Members in Ongica Parish, Chegere Sub County being addressed by Production Officer Anna Akite.

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PSFU MEMBER SERVICES

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CSR Award winner receives plaque from board chairman, PSFU.

Launch of the Private Sector Health Common Fund at Protea Hotel.

ii) CSR Annual Award

PSFU in partnership with Bernard Van Leer Foundation recognizes the need to advocate and integrate young children program in private sector activities in Uganda. It is noted that 98% of children in Uganda live in rural areas and approximately 38% of them under five years are stunted. Uganda also still experiences the challenge of high infant and child mortality. In addition there are a number challenges facing the lives of young children which include environmental health, disease burden, poor personal hygiene and inadequate sanitation.

The Private sector in Uganda mainly corporate bodies have been involved in various initiatives both at national, regional and local level through corporate social responsibility/shared value programs aimed at increasing and improving access to water, promoting and offering cheap and affordable housing, provision and promotion of community toilet facilities, distribution of treated mosquito nets, promotion of sanitation programs among others.

There is therefore a need to create deliberate efforts to recognizing corporate companies/private companies that are involved in such programs aimed at Creating Shared Value. PSFU in partnership with BVLF therefore started an Annual CSR Award for Investment in activities that enhance the well being of young Children.

The main objectives of this ward include;• To promote more private sector participation and involvement in initiatives that lead to a healthy physical environment for young rural children • To increase funding and participation

from government and development partners for activities that reduce child mortality and morbidity.• To raise awareness among the private and public sector about family and young child violence• To increase awareness of the early learning needs and rights of young children among the private and public sector.

The award criterion puts into consideration the following for eligibility purposes: • Must be a profit making company, • Must have contributed funds or in

kind to a project focused on reducing childhood mortality and morbidity, reducing violence in families with young children, and promoting early learning.

iii) CSR Activities and Trainings

PSFU has developed specialized CSR training programs targeting corporate managers and officers involved in supporting initiatives in communities such that they are equipped with skills to be able to make a decision in supporting projects that create high impacts in communities. PSFU through the membership department will organize a series

of sports activities, cultural and education fairs to ensure that we engage the private sector on critical issues that affect our communities. For example PSFU organized a Golf Tournament in July 2012 to raise funds for the Private Sector Health Common Fund to support initiatives that reduce child mortality and morbidity.

iv) Private Sector Health Common Fund

This year 2012, PSFU in partnership with JHU-CCP and the Ministry of Health launched the Private Sector Health Common Fund (PSHCF). This new initiative is aimed at supporting the health sector in addressing maternal and child health, which is responsible for high mortality and morbidity in Uganda. The purpose of this PSHCF is to address critical health care needs that affect the less fortunate and vulnerable groups (children under 5 years and women of reproductive age) in Uganda. Among the critical health care needs identified including Malaria, Nutrition and Safe water hygiene and sanitation.

PSHCF is being created to support and compliment the Ministry Of Health Uganda objectives as outlined in the Health Sector Strategic Plan with emphasis of Children under 5 years of age and other vulnerable groups (women). The primary goal of PSHCF is to encourage private sector participation in the national response to issues of health with regards to Children and Women with a focus on underserved areas. We do encourage corporate companies and various development partners to contribute towards this fund.

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Governance training for the Uganda NaturalApiculture Development Association.

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PSFU with support from the African Capacity Building Foundation through the Uganda Country Capacity Building program is engaged in activities that enhance private sector involvement and participation in the national planning process, budget formulation and evaluation of budget performance.

The UCCBP program has been able to support a number of Associations strengthen governance and interface with their members. PSFU has been able to increase its outreach activities throughout Uganda because of this support. The program is also supporting PSFU participation and involvement in key policy discussions and foras in the EAC, COMESA and beyond. The UCCBP program will continuously support PSFU role as an apex body and its members to influence the national and policy formulation process.

The UCCBP was designed to respond to the identified capacity needs and gaps required for planning, public expenditure management and accountability. Thus the programme encompasses: 1. Enhancement of institutional and human capacities.2. Strengthening the linkage between planning, policy analysis and formulation as well as public expenditure management.

3. Strengthening of accountability in the public institutions.4. Strengthening the oversight capacity and capabilities of the legislature.5. Facilitating and enhancing the capacity and ability of civil society and private sector to meaningfully participate in national planning and policy formulation processes.6. Undertaking a capacity profile as a basis for capacity planning in Uganda.7. Strengthening the performance of public sector managers in the areas of accountability and public expenditure management.

MEMBERSHIP DEPARTMENT TEAM

Daphne Kavuma Assistant CSR Officer

Loy KabuukaResource Centre Officer

Alex OgwalProject Officer for BVLF

Carol MuwongePrivate Sector Health

Common Fund Associate

Julie NavvumaProject Assistant Financial

Literacy Programme

Roshan MayanjaMembership Associate

Andrew ByaruhangaEvents & Promotions Officer

Brenda NakiwogaProject Assistant Financial

Literacy Programme

Elizabeth KijumbaBusiness Advisor

Ronnie MulongoBusiness Advisor

Alice Ichuma Business Advisor

Grace Nakato Business Advisor

Esther Nabeeta Project Assistant

cooperative capacity Buildingprogramme

Hellen Tomusange, Membership Officer Martin Sentongo

Driver/Officer

Ruth B.MusokeDirector Member Services

G PROMOTION INITIATIVES THAT ENHANCE ACCOUNTABILITY AND GOOD GOVERNANCE AMONG PRIVATE SECTOR ORGANIZATIONS

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With over 5000 attendants and 50 exhibitors, come see, listen and learn how SME’s can have successful businesses in today’s business environment.

Highlights:Banking GalleryOne to One sessions with the Business DoctorsInsurance Solutions for SMEsAgro Business,as a business option

Doing Business in Southern sudanHow Business associations are contributing to SME growthLearn more about shares,stocks from the expertsManaging a Family Buiness

Come witness the biggest SME Event of the year!2013

Small & MediumEnteprises EVENT

THEME: EMPOWERING SMEs TO ACCESS AFFORDABLE FINANCIAL AND BUSINESS DEVELOPMENT SERVICES

For more info contact: Andrew Byaruhanga, Events and Promotions Officer.Private Sector Foundation Uganda,Plot 43, Nakasero Road, Kampala ,

Email: abyaruhanga@psfuganda.org.ug , www.psfuganda.orgMob: +256 782 161541 ,Tel: +256 312 261850/+256 312 263850

FREE FOR ALL 28th to 30th March 2013UMA Main Exhibition Hall, LugogoVenue:

Date:

PRIVATE SECTORFOUNDATION UGANDA

Your Partner in Private Sector Led Development