PSIM, The New Face of Public Safety

Video Management

Randy Clarke

MBTA/MassDOT

Sr. Director of Security and Emergency Management

• 1.37m/day 376m/year

• Is America’s fifth largest transit system

• 9 Rapid Transit and Light Rail utilizing 660+ vehicles and 125 stations

• Bus Rapid Transit (4 Lines), 22 stations

• Bus, 1100 vehicles covering 200 routes

• Ferries, 3 routes serving 8 terminals

• Commuter Rail, 13 Lines covering 134 stations utilizing 410 coaches and

83 locomotives

• 33.22 miles of tunnel

• 1000’s of video surveillance cameras

• 100’s of alarm points

The MBTA...

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Current Issues and Challenges in

Security

• Rapidly Changing Technology

• Needs vs. Wants of ‘Clients’

• Vendor/Contractor Collaboration

• Increasing reliance by law enforcement on

physical and technological security

Proprietary Technology = Vendor Leverage

RFID

ANALOG CAMERAS

SENSORS & ALARMS

ACCESS CONTROL

ANALYTICS

GIS/GPS

FIRE ALARMS

BIOMETRICS

DIGITAL IP CAMERAS

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Public Safety Evolving Needs

Fire Alarms

Analog Cameras Digital IP Cameras

Sensors & Alarms

Call Boxes

Analytics

Gunshot

Detection

Radios - Blue

Force Tracking

Handhelds

Mobile Terminals ALPR

CBRNE

Thermal Cameras

CAD / PBX

Wireless Cameras

n/DVRs

GIS/GPS

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• Transit Police – Operations/Dispatch

– Intel

– Investigative Services • Majority of cases video is a

significant component

– Anti Corruption • Internal Theft

– Revenue Facilities

– Special Event Management

• Transportation – Hub Security Centers

– Rail Control Center

– Bus Control Center

– C-Rail Control Center

– Executive Leadership

• Maintenance

• HR/Labor

• Legal

• Workers Comp

• Safety

• Press Office

MBTA Video Clients

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• Transit Police

– HQ,Evidence, Armory,

etc.

– Tunnel Intrusion

Alarms

– Revenue Facilities

– Panic alarms

– Emergency Response

(Fire/CBERN alarms)r

• Transportation

– Hub Security Centers

– Rail Control Center

– Bus Control Center

– C-Rail Control Center

• Maintenance

• IT, data centers, PCI

• Contractors

• Fire Departments

MBTA Alarm System Clients

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• One main video system that could only use DVRs, no NVRs, no cloud storage

• Other small video systems not tied to Police and Control Centers

• No ability to move towards Digital IP video

• Multiple systems = delayed response/investigations

• Main video system required expensive fees for function development

• 1-2 contractors, no competition

2009/2010 MBTA Security

Architecture

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Current MBTA PSIM Architecture

NVR/DVRs NICE

Genetec Gueterbruck

In Process Video Wall GPS/AVL CBRNE

Fire Alarms Escalator Elevator

Access Control/PLC

Lenel Kepware

Communications Stentofone

Shared Video Shared Situation

Management

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MBTA PSIM Situation Flow

Rules

and

Geo

Engin

e

Alarms, Events, Incidents

Data Info

Situational Awareness

Decision/

Action/Response

Analytics and Filtering

Based on Policy, Business

Rules, and Logic

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Browser Based, Agnostic PTZ, Remote

Physical Access Control, Intercom

Interaction

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Multiple VMS’ Seamless Interface

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Tunnel Intrusion Integration

2 Distinct Systems (EAC, Kepware/PLC)

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• Physical security without integration relies

too much on the human element

• Allows consistent response to events by

using structured rules engines and SOPs

• AAR and investigation benefits from

comprehensive reports

• Browser based system allows for flexibility

• Users are effective without being technical

Why Integration Matters

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Financial Benefits of PSIM

LEVERAGE, LEVERAGE, LEVERAGE

MBTA VIDSYS Contractors Vendors

– Business Model provides “free” R&D costs

– Lower cost of security projects

– 5 +contractors, multiple vendors, cheaper projects!

– Additional leverage in regional/multi-stakeholder model

– The more you integrate the more leverage you have

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– Single platform, training and sharing

– Reduction in response time to emergencies

– Faster post situation Forensic

Analysis/Investigation

– Common situational awareness platform

between agencies (major emergencies/special

events)

Operational Benefits of PSIM

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Traditional Video Sharing Concept

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Regional Public Safety PSIM Architecture

Actions Text / SMS

Email Mass Notification Radio / IP Phone Digital Signage Social Media

GIS

Sensors Security CBRNE

Analytics Radar

LPR / AVL Gunshot SCADA

Ecological

CCTV/NVR/DVRs State

Counties / Cities Transportation / Schools

Airports / Seaports Private Entities

Special Events / Media

CAD / RMS

Weather NOAA / NWS

Storms Tidal

Utilities Outage Data Water Mains

Regional ITS Data

Building Mgmnt Fire / Water

Burglary Access Control Temperature

Elevators Occupancy

Agency–Based Risk & Mission Needs

Intelligence Police / Crime Data

MBTA

Transit

Police

MBTA

OCCs

Boston

Police

Fire

Depts. MSP MEMA

Highway

Division

HOC

RMW

State/local

Leadership

EOC

Traffic Airports/F

acilities

Private

Sector

Shared

Video

Shared Situation

Management

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Integration of Multi Agency Video

• Current use of Highway Division and Boston Traffic

cameras in MBTA OCCs

• Virtual Tracker = the ‘big brother’ you want

• Common Situational Awareness

• $$$ Cost reduction by sharing cameras between

agencies

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Questions and/or Comments

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