psychological contracts 'iceberg' model

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employee'inputs'

employer 'rewards'

work pay

time/hourseffort/ideas

performanceresults

commitmentloyalty

mobilitysupervisioninnovation

managementdrive change

leadershipsacrifice/tolerance

risk/investment

securitysafety/caretraining/devrecognitionqualificationsworkspace/equippromotion/growthresponsibilitylife-balance/well-beinginterest/variety/travelflexibility/tolerance status/respectbenefits/pensioncontrol/influenceownership/equity

external factors – mostly visible to each side

external factors – each side is mostly blind to external factors on the other side

the iceberg tends to rise with maturity and length of service, increasing depth, visibility and clarity of the Contract, producing benefits for both sides