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BCI Licensed Training Courses
Public and In-house BCM Training Courses
Bespoke BCM Training
IT Disaster Recovery Training
Welcome to Business Continuity Training
A message from the Director of Training Charlie Maclean-Bristol FBCI
The Business Continuity Institute (BCI) was founded in 1994 to enable individuals working within the Business
Continuity Management (BCM) industry to gain guidance and support from fellow practitioners. Business Continuity
Training Ltd (BCT) is a training partner of the BCI. We offer the BCI Licensed Good Practice Guidelines entry level training
course, based upon the BCI’s Good Practice Guidelines 2013, as preparation for the BCI Certificate Examination – the
fundamental building block for individuals to gain professional competence to fulfil BCM roles. During 2014/15 we have
seen pass rates of nearly 97% which is a credit to our outstanding team of trainers and delivery of our courses.
In recent years we have expanded our training portfolio to offer a wide range of courses across the globe, both
publically-run and in-house. Together with the most experienced trainers in the industry, BCT have been successfully
delivering these courses since 2008. We are proud to have been shortlisted for the BCI Continuity and Resilience Provider of the Year (Service/Product) Award 2015.
Charlie Maclean-Bristol FBCI
Business Continuity (BC) is about managing the risks that may threaten your organisation. Putting a business continuity process in place ensures that vital activities can continue in the face of unforeseen events.
Risks to business disruption include traditional emergencies like fires, floods, earthquakes and tornadoes. You also need to consider the
potential risks from physical and cyber terrorism, cybercrime, computer and telecom failures, theft, employee sabotage and strikes.
Put simply, the Business Continuity process identifies activities that are critical to an organisation and ensures that they are able to function
at a minimum level. It is also about ensuring that the organisation’s assets are resilient and can be recovered in an emergency.
Once activities and assets are identified, a strategy is developed and plans are written and exercised to ensure the organisation’s key
activities can be restored in a timely fashion, while limiting organisational disruption.
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Contents
Welcome to BCT
About Business Continuity Training Ltd
Five Reasons to Choose BCT Ltd
Business Continuity Training Courses
BCI Licensed Good Practice Guidelines Course
BCI ELearning Building Resilience
The BCI Certificate Examination (CBCI)
BCI ICOR ISO 22301 Lead Auditor (ANSI) with Exam
BCI Introduction to Business Continuity
BCI Business Impact Analysis
BCI Exercise Planning
BCI Crisis & Incident Management
CORE IT Disaster Recovery Course
Frequently Asked Questions
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About Business Continuity Training Ltd
Our mission
Business Continuity Training’s mission is to provide relevant, cost effective and high quality business continuity training courses in locations convenient to our customers and to be the leading business continuity training provider in the world.
BCT was formed by industry experts in Business Continuity Management. Since our formation in 2008, BCT has grown to be global leaders in Business Continuity training. We are a BCI licensed training provider and run public courses in London, Birmingham, Manchester, Glasgow, Dublin, Belfast and Brussels. We also provide in-house training worldwide, successfully delivering courses to organisations in Europe, the USA, Russia and the Middle East.
BCT provides courses that are suitable for individuals that have vast experience within the industry and would like an industry recognised certification, to those who are newcomers requiring a basic introduction into the world of Business Continuity.
Registered as Business Continuity Training Ltd at The Old Sawmill, Blackpool Road, Lytham, Lancashire FY8 5PL
Company No. 06609297 VAT No. 974159976
Up to date industry knowledgeBCT’s tutors work as consultants in the Business
Continuity industry, in addition to delivering courses
for BCT, and combine eminence with vast experience,
offering delegates a unique insight into the real-life
scenarios they may encounter outside the classroom.
This ensures they are up to date with the latest business
continuity theory and practical applications.
Tutor experienceIn addition to providing training that keeps pace with
changing threats and technologies, BCT’s tutors regularly
contribute to the industry as individuals, speaking at
conferences across the world, and publishing articles and
papers on topical issues on Continuity Central.
Quality of trainingWe closely monitor student feedback on the course,
venue and tutor. Where comments and suggestions
are made we act on them promptly to enhance the
student’s learning experience from the course. BCT
receives a high level of repeat business and numerous
referrals through word of mouth, indicating high levels
of client satisfaction.
Course styleBCT offer BCI licensed classroom based training courses,
as well as bespoke in-house courses to meet any specific
requirements that clients may have. We also offer
ELearning for those who prefer to study and take the
exam independently.
VarietyWe do not believe in just theory based learning on
our courses. We like to vary learning styles by working
through exercises and providing the opportunity to
interact with the other students on the course. In doing
so, students can gain knowledge and share some of their
experiences in the field of Business Continuity.
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Five reasons to chooseBusiness Continuity Training Ltd
“The training exceeded our expectations and we received a lot of positive feedback,
especially in respect of a Crisis Management Team scenario exercise which people found
especially helpful. We are now looking to organise some test exercises and plan to
approach Business Continuity Training with a view to them helping us with this.”
Lynne Drury
Manager, Quality & Professional Standards, Grant Thornton
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Planning and Running Business Continuity Exercises
Length: 1 day
Loggist Training
Length: Half day
Incident Management Training for Teams
Length: 1 day
Incident Management Support Team Training
Length: 1 day
Defensive Decision Making Training
Length: Half day
ISO 22301 Masterclass
Length: 1 day
BCI ELearning Building Resilience
Access: 60 days Cost: £495
BCI ELearning Building Resilience – Corporate
Access: 60 days Cost: £9500 (unlimited users)
BCI Certificate Examination (CBCI) – online version
Length: 2 hours Cost: £375
Business Continuity Training Courses
BCI Licensed Good Practice Guidelines Course (CBCI)
Length: 4 days Cost: £1650
BCI Certificate Examination (CBCI)
Length: 2 hours Cost: £375
BCI ICOR ISO 22301 Lead Auditor (ANSI) with Exam
Length: 5 days Cost: £1750
BCI Introduction to Business Continuity
Length: 2 days Cost: £800
BCI Business Impact Analysis (BIA)
Length: 2 days Cost: £800
BCI Crisis & Incident Management
Length: 2 days Cost: £800
BCI Exercise Planning
Length: 2 days Cost: £800
BCI Supply Chain Continuity Management
Length: 1 day Cost: £400
BCI Writing the Plan
Length: 1 day Cost: £400
CORE IT Disaster Recovery Course
Length: 3 days Cost: £1200
Public courses In-house courses
ELearning
All prices quoted are exclusive of
VAT.
For quotes on in-house training
please call 0871 222 6323 or email
[email protected] or for further
information on all our courses
please visit www.b-c-training.com
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BCI Licensed Good Practice Guidelines Course£1650 4 Days £2025 5 Days with Exam
The BCI Licensed Good Practice Guidelines training course has been revised to ensure that the methodologies being taught are fully aligned to the Good Practice Guidelines (GPG) 2013, the independent body of knowledge for good practice within Business Continuity.
This training course is intended to meet the current
and future technical and professional needs of BC
professionals working in organisations of any type and
size, in any industry or sector worldwide.
The course uses a mixture of presentations, discussion,
activities and an on-going practical exercise that allows
participants to experience the issues first hand and to
exercise some of the techniques discussed in the course.
BCT offers this five day course in several locations
throughout the UK and Europe. It is run Monday to
Thursday with the option of taking the examination on
the Friday morning, or online at a later date.
Based on current global thinking within BC, the
course has also been aligned to ISO 22301:2014, the
international standard for BCM, to ensure its international
relevance and global applicability.
The course offers a solid description of the methods,
techniques and approaches used by BC professionals
worldwide to develop, implement and maintain an
effective BCM programme, as described in the GPG 2013.
What is covered:
• Policy and Programme Management
• Embedding Business Continuity
• Analysis
• Design
• Implementation
• Validation
“I thought the material covered on the course was excellent, with a good mix of
practical, real life examples to allow staff to relate to the issues they may face on taking
up their roles as resilience leads.”
Kevin McMahon
NHS National Services Scotland
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BCI ELearning Building Resilience £495 8 Hours Self-study/60 Day Access
This online self-paced interactive learning experience has been designed for anyone who needs to understand what Business Continuity is all about and how essential it is in building resilience in an organisation. The course is built on the core principles of the BCM lifecycle as described in the BCI’s Good Practice Guidelines 2013. It contains audio advice from experts and provides answers to common issues faced by those practicing BC in any organisation.
When this course is taken in conjunction with self-study
of the BCI’s Good Practice Guidelines 2013, it is excellent
preparation for the BCI Certificate Examination (CBCI).
Once purchased, you will be sent a Username and
Password and have 60 days access. It will take in the
region of 8 hours self-study to complete the course.
What is covered:
• What is Business Continuity?
• How do I establish and manage Business Continuity?
• How do I embed Business Continuity within the
organisation?
• How do I analyse the organisation’s Business
Continuity requirements?
• How do I design the organisation’s Business Continuity
solutions?
• What plans do I develop and how?
Benefits:
• Self-paced
• Interactive
• Contains expert advice
Features:
• Modular
• Aligns to ISO 22301
• Based on global good practice in BC
“I found the BCI ELearning course very good. It has helped me to review our Company’s current Business Continuity Plan with a different set of eyes.”
Stephen Faulkner
Acorn Life
Why take the exam?
Professional membership of the BCI provides
internationally recognised status and this valued
certification demonstrates your competence to carry out
Business Continuity Management to a consistently high
standard. If you pass the BCI Certificate you are entitled
to use the post-nominal credential of CBCI and your
name will be placed on a BCI register of those holding
this credential.
Those looking to achieve professional membership
grades within the BCI need to pass the examination and
have at least one year’s industry experience to achieve
AMBCI. MBCI requires a pass with merit and at least three
years industry experience.
What does the exam consist of?
The examination consists of 120 multiple choice
questions which the candidate will have 2 hours
to complete and is based on the BCI Good Practice
Guidelines 2013.
20 of the 120 questions are designated “pre-test”
questions which are randomly distributed throughout
the exam. Pre-test questions are not counted in scoring.
They are, however, essential in building the BCI Certificate
question bank and are on the exam to statistically assess
their difficulty level and effectiveness at discriminating
between candidates who meet the passing standard
and those who do not. The information gathered in the
pre-test process determines whether the question will be
included on a future exam.
The questions are weighted and the examination is
marked out of a total of 500. A score of 425 is required to
pass the exam with merit.
The majority of BCT students pass the exam, even those
who have little or no previous experience of Business
Continuity. The BCT pass mark is well above the 68%
average pass mark worldwide.
When can I take the exam?
1. On the Friday morning of any BCI Licensed Good
Practice Guidelines Course.
2. Arrange to take the online examination. A webcam
and microphone are essential.
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The BCI Certificate Examination (CBCI) £375 2 Hours/Multiple Choice
This exam is generally taken in conjunction with the BCI Licensed Good Practice Guidelines Course (GPG CBCI) or the BCI ELearning course. However, it is also open for experienced business continuity practitioners to take without training. Once you have passed, you can gain membership of the Business Continuity Institute.
BCM 5000 provides students with the skills and
knowledge needed to conduct and lead effective
business continuity audits in accordance with the
requirements of ISO 22301: 2014, ISO 22313: 2012,
ISO 19011: 2011 and ISO 17022: 2012.
Attendees will also gain the necessary knowledge to
prepare for an external audit as well as how to develop
a standards-based business continuity program.
What is covered:
• An in-depth review and study of the Standards: ISO
22301, ISO 22313, ISO 19011 and ISO 17022.
• Study of the essential components of a Business
Continuity Management System.
• Auditing practices such as how to lead an audit,
present audit findings, write an audit report, and
conduct opening, closing and follow-up audit
meetings.
This course is suitable for anybody with auditing
experience who is interested in adding the auditing
of BCM Systems to their capabilities for conducting
internal and/or external audits. BCM professionals
wishing to add auditing experience to their skill set
would also be suitable.
The course is run Monday to Friday with a 4-hour exam
on the last day. If you pass the examination you will be
awarded an ISO 22301 Lead Auditor Certificate (ANSI)
which lasts indefinitely.
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BCI ICOR ISO 22301 Lead Auditor (ANSI) £1750 5 Days with Exam
BCM 5000 teaches the principles and practices of independent auditing of a Business Continuity Management System (BCMS). It guides the student through the audit process using a balance of formal instruction and practical case study activities. The focus of the course content is on the requirements of the ISO 22301 and how these requirements are implemented in a BCMS.
“I believe that BCM is a hot topic nowadays, especially due to the economic turbulence in the CIS region. In order to be prepared in advance, as well as for continual professional development I decided to be proactive towards this valuable and relevant area.”
Alexey Kashpey
Director of Strategic Planning at Alpha-Bank
It provides beginners with the basic knowledge and
understanding of the building blocks required for
developing or maintaining a robust Business Continuity
Management program and gives those individuals
with a BC related role or responsibility a comprehensive
overview of the discipline.
This course covers all six elements of the BCM Lifecycle
and is based on global good practice as described in the
BCI’s Good Practice Guidelines 2013 and the international
standard for Business Continuity, ISO 22301. It is not
preparation for the BCI Certificate Examination (CBCI).
What is covered:
• What is Business Continuity?
• Where do I begin?
• Exploring the Business Continuity Policy, Strategy, BIA
and Risk
• Incident Response Structures and Management Plans
• The Business Continuity Exercise Programme and
Workshop
• Business Continuity Awareness and Training Strategies
• Business Audit and Management Review Process
The course uses a mixture of presentations, discussion,
activities and an on-going practical exercise that allows
participants to experience the issues first hand and to
exercise some of the techniques discussed in the course.
BCT offers this two day course in several locations
throughout the UK and it is run on a Tuesday and
Wednesday.
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BCI Introduction to Business Continuity£800 2 Days
This course is a basic introduction to the world of Business Continuity. It is designed as a first step for newcomers to the subject of BC and for those whom BC may be part of their role or responsibilities and need to have a good understanding of the subject.
“The course gave me more confidence to fulfil my new role in a competent and positive
way. The whole experience was great from the venue to the other members within the
group – we all worked well as a team.”Versha Patel
Business Resilience & Security Officer AXA Insurance
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Success for any BCM project is contingent on gaining
a thorough understanding of the organisation. This
course will take the student through the steps required
to develop a complete understanding of the Business
Impact Analysis (BIA) process, and the critical steps
required to thoroughly understand the nature and
requirements of an organisation.
Understanding the business plays a crucial part in
being able to perform the in-depth analysis required to
properly document the critical timelines and continuity
requirements. This is necessary to ensure that the BCP
team is prepared to adequately address each BCP and
Disaster Recovery Plan (DRP) phase, which will lead to a
successful BCP project.
What is covered:
• Initiate and plan a BIA project
• Perform data collection
• Analyse and validate data collected
• Present BIA results
The class is set in a highly interactive environment with a
strong mix of both lecture and hands-on experience.
The students will work together to simulate a true BCP
project and handle a case study that is designed to meet
all types of business and organisational challenges.
By the end, each attendee will know that they are
prepared to contribute to, and even lead, a BIA project
with confidence and experience.
BCT offers this two day course in several locations
throughout the UK and it is run on a Monday and
Tuesday.
BCI Business Impact Analysis (BIA) £800 2 Days
The greatest hurdle for any Business Continuity Management project is the development of a solid Business Impact Analysis program – without one, the entire Business Continuity Plan (BCP) effort can be placed in jeopardy.
“I found it very informative and it very much met my expectations.”Moayed Mahmoud
Abu Dhabi Investment Council
The success of any Business Continuity Management
Programme depends entirely on organisational
capability to respond effectively when an incident occurs.
Exercising ensures the Business Continuity Plan(s) remain
up to date and relevant, and that the people involved in
the response and recovery process know and understand
what is expected of them.
What is covered:
• Introduction to exercising
• Identifying the exercise requirements within your
organisation
• Choosing suitable exercises, and preparing for them
• Developing exercise programmes
• To design an exercise in an appropriate format to meet
its’ objectives
• Composing an appropriate scenario and injects for
driving the exercise
• Opportunity for delegates to demonstrate the skills
learnt, and their ability to debrief
This course equips the business continuity professional
with the tools, skills and knowledge required to develop,
manage and maintain a programme of exercises that
can be used to validate the effectiveness of the Business
Continuity Plan.
The course uses a mixture of presentations, discussion,
activities and an on-going practical exercise that allows
participants to experience the issues first hand and to
exercise some of the techniques discussed in the course.
BCT offers this two day course in several locations
throughout the UK and it is run on a Tuesday and
Wednesday.
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BCI Exercise Planning£800 2 Days
This course is designed for those business continuity professionals who have been tasked with developing, managing and maintaining an exercise programme within their organisation.
“The course was very stimulating and I enjoyed every part of it. The tutor’s
knowledge and experience is very impressive.”
Gosia Leszcynska
European Banking Authority
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Successful incident management comes from a
coordinated set of team responses following a set of
prepared and rehearsed plans. At the top of the structure
is the top management (often called the Incident
Management Team during an incident) who need to
deal with the strategic issues - communication, serious
welfare issues and the direction of recovery; whilst
keeping a close eye on their reputation, regulatory and
legal obligations.
What is covered:
• What is an incident - how does it affect an
organisation?
• What are its characteristics and how do they develop?
• What distinguishes an effective from an ineffective
response?
• How can we develop a structure that gives us the best
chance of success?
• How do individuals react to incidents and how can we
prepare them to react better?
• What are the responsibilities of the top team? How
should the media be handled?
• What resources and facilities do the team require?
What does an incident management plan contain?
• How do you train and exercise the team? How do you
make IM exercises effective and involving?
• What are the quick wins? How are you going to
implement what you have learned?
BCT offers this two day course in several locations
throughout the UK and it is run on a Thursday and Friday.
BCI Crisis & Incident Management£800 2 Days
This two day course is aimed primarily at those who are tasked with managing an incident, whether at a Strategic or Tactical level or those who are required to train or exercise others in these roles. It gives practical experience and theoretical guidance for dealing with the variety of incidents that may be faced by an organisation.
“The best parts of the course were the discussions, variety of experiences and considering different approaches.”Sarah Gear
Games Workshop
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CORE IT Disaster Recovery Course £1200 3 Days with Exam
“The presenter is engaging and knowledgeable and I found that, combined
with the exchange of real life examples shared by the other delegates, made for a
very useful and informative day.”Sarah Martin
Dentists’ Provident
Importantly, a solid understanding of IT DR design and
methodology can help organisations of all sizes to save
time and money by identifying the critical IT processes/
applications.
The CORE (Continuity and Resilience) IT DR training
course provides an intensive and comprehensive learning
experience for those wanting a deep understanding of IT DR
implementation. The course content is fully aligned with the
ISO 22301:2014.
What is covered:
• IT DR Program Management
• Understanding the Organisation
• Determining IT Disaster Recovery Strategy
• Developing and Implementing an IT DR Response
• Exercising, Maintaining & Reviewing IT DR
Arrangements
This course has been attended by delegates from
Banking and Financial Services, Oil and Gas, Insurance,
Capital Markets, Mutual Funds, Media, BPO, Call Centres,
Manufacturing, IT, Telecom, Utilities, Logistics, Facilities
Management, Airlines, Healthcare and Universities,
amongst many others.
The course takes place over a three day period with the
examination taking place on the afternoon of the third day.
In today’s competitive world, an interruption in critical IT services is almost certain to cause a short or long-term impact in customer loyalty, reputation, market share, revenue and profitability. Loss of IT and critical data is possibly the worst nightmare for any organisation, which can be prevented by having a comprehensive and tested IT Disaster Recovery (IT DR) plan.
Frequently Asked Questions
Who will be the tutor on my course?BCT has a team of tutors that deliver their training
courses across the globe. They are all MBCI as a
minimum, with a number being FBCI. Tutors are assigned
to courses scheduled in the future and are listed on the
BCT website. They all have significant experience in the
delivery of BCM training courses and working in industry
as BCM consultants.
Where does BCT run its training courses?BCT run scheduled public training courses in London,
Birmingham, Manchester, Glasgow, Belfast, Dublin
and Brussels. In-house training programs take place
worldwide.
Are the courses residential?BCT can offer residential places on the BCI Good Practice
Guidelines course in Birmingham. For more information
speak to an advisor on 0871 222 6323.
Are refreshments and lunch provided on the training courses?There is coffee and tea available at the start of each day
and during breaks. A cooked lunch is also provided.
Do I need to take the BCI Certificate Exam?The exam is normally taken on the last day of the BCI
Licensed Good Practice Guidelines course; however this
does not mean that the exam has to be taken. Students
can opt to take the course without exam or take it at
a later date either online or on the last day of another
scheduled course.
How difficult is the BCI Certificate Exam?The worldwide pass mark for the exam is 76%. At BCT
we have a student pass rate of over 97%. Students
who have never had any business continuity training
before, or been involved in business continuity work, have
comfortably passed the exam.
Can you attend the courses if your firstlanguage is not English?We regularly have students from Europe, Africa and
the Middle-East attending our courses. For those taking
the BCI Licensed Good Practice Guidelines Course, we
can offer the exam in the following languages; English,
French, Italian, Arabic, Spanish and German.
Does BCT provide BCM consultancy?BCT provides a consultancy service through its sister
organisation, PlanB Consulting. Please contact an advisor
for details.
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Contact us
Our head office address: The Old Sawmill
Blackpool Road
Lytham
Lancashire
FY8 5PL
United Kingdom
Telephone: 0871 222 6323 (or +44 1253 667570 outside the UK)
Email: [email protected]
Web: www.b-c-training.com
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