Embed Size (px)
Citation preview
PUBLIC INFORMATION & KNOWLEDGE MANAGEMENT DIVISION (PIKMD)
KNOWLEDGE SERVICES SECTION (KSS)
KNOWLEDGE FACILITATION AND MANAGEMENT
Content• Knowledge Collection and Dissemination• Objectives• The Institutional Repository• The Multimedia Repository• The ASKIA Portal•Archives and Records Management• Connections• Solution Exchange based COP• Online Knowledge Sharing Platform• The ECA Intranet• Challenges
Knowledge Collection & Dissemination The main aims of the KSS Collection and Connection Development is to:• avail and disseminate ECA knowledge products – both physical and digital from a holdings of over 100,000
titles in various formats to be searched and browsed online through:• ECA’s Knowledge Repository at: http://repository.uneca.org• The Online Public Access Catalog (OPAC) at: http://libcat.uneca.org/ • The E-resources at: http://atoz.ebsco.com/Titles/9719• The Access to Scientific & Socio-economic Knowledge in Africa (ASKIA) Platform at:
http://askia.uneca.orgUpcoming Collection Development Projects @ SROs:• Expand ECA’s Knowledge Repository to SROs• Rollout policies and guidelines; provide training; deploy necessary infrastructure; etc.
• Upgrade SRO Information Resource Centers• Virtual access to select online resources and databases via IP ranges; increase subscriptions; deploy
branch library modules for the ILMS; access to materials via interlibrary loan; SDI on thematic topics of interests; etc.
• Provision of Library Liaison Officers; email and telephone reference support; provision of advice on various issues
• Operationalization of the African Virtual Library and Information Network (AVLIN)
ECA Institutional Repository - http://repository.uneca.org/
ECA Multimedia Institutional Repository
ASKIA PORTAL- http://askia.uneca.org
Archives and Records Management (ARM) Program
The ARM program was put in place to ensure that:◦ records documenting decisions and transactions of the Commission are properly created, managed
and that information is timely, accurate, complete, cost-effective, accessible and useable. ◦ vital records are identified and managed appropriately◦ the Corporate Memory of the Commission is preserved according to UN rules for future research,
planning and management decisions ◦ the Commission operates in a paperless environment thus contributing to ECA Greening policy.
ARM will assist SROs in:◦ reducing operating costs: filing equipment, space, staff, etc.◦ improving Efficiency and Productivity: Time spent searching for missing or misfiled records◦ Minimizing litigation risks and reduce the risks associated with litigation and potential penalties◦ Safeguarding Vital Information from disasters & allowing business continuity
ECA Records, before ARM…
ECA Records, before ARM…
ECA Records, beginning of ARM …
ECA Records, automation of ARM …
ARM Correspondence Management Workflow
Knowledge Connections Coordination of the Solution Exchange COP and provides support and advice on ECA-Sponsored knowledge networks and Forums
Solution Exchange Services◦ A United Nations-sponsored peer-to-peer facilitation service for professionals having
similar interests and concerns (“Communities of Practice”), tapping their knowledge and experience towards the common objective of problem-solving
◦ The African Planning and Statistical Communities located at MPD and ACS◦ Facilitation Team is on board for Planning while the STAT facilitator has visa pbx◦ SROs expected to play a central role by facilitating the participation of relevant
stakeholders from their respective sub-regions
Knowledge Sharing Platform◦ PIKMD hosts the African Knowledge for Development Network – a platform that
promotes knowledge sharing on Economic and Social Development in Africa. ◦ It serves as a mechanism to build relations among practitioners, government entities
& other stakeholders working on Socio-eco Development◦ Being used extensively by SRO-NA, SRO-SA and SRO-WA; SRO-CA
Knowledge Connections Knowledge Sharing Platform
◦ Knowledge sharing space created for several communities
◦ SROs actively using the platform◦ The African Union and NEPAD e-Africa Program
engage their constituencies using the platform
Activities◦ Discussion Forums on various topics◦ Regional News◦ Articles◦ Member profiles◦ And much more
ECA Intranet - http://ourintranet.uneca.orgBased on the Geneva Intranet design, the ECA Intranet (ourintranet.uneca.org) • is a common space for shared organizational and/or divisional documents to update staff on important issues and activities of the various units in line with the on going changes.•structured by “ECA divisions”, “Resources” and “Community”• Mission statement, objectives, etc. of divisions/sections• What is new feature (events and news on division/section’s activities)• Who is who in each division/section• Business process guidelines and/or resources to be shared
•Central location for accessing various electronic and/or paper based forms used in the organization•People finder tool (search for staff in one click)•Contact details of Embassies and International organizations•Links to some UN and other important sites•Links to online services in the hosting country …•Sections for latest announcements, circulars, and classified ads, etc.
Challenges Lengthy, cumbersome & inappropriate procurement procedures
◦ Difficulties in renewing licenses and acquiring library material and online subscription to platforms:◦ most vendors are proprietary, Waiver problems, Absence of corporate credit card
Lack of funds to provide operational support to SROs, Regional Organizations, etc.◦ Capacity Building and Advisory Services
Knowledge Facilitation & Sustainability of COPs ◦ Securing visa for consultants – The Guinean case◦ Coordination Teams will break after 9 months as per UN rules◦ How to keep them on board? The UNOP way or others?◦ Need to fully engage SRO KM Officers in repackaging and delivering knowledge
Continuation of ARM◦ Policies and guidelines developed and approved, implementation has started and positively acknowledged◦ Funding of the ARM Expert ends in August 2015; Need for resources both for the expert and the support staff◦ ACBM has rejected PIKMD request for funding of the expert’s post
INTRANET – Rare provision of input; focal points do not receive required info from hierarchy; bandwidth constraints;etc.
