Beth Fiedler Roger Bowles Reid Oetjen Biomedical Engineering Technician Dynamics on Hospital Quality Intangible Shared Performance Measures Hospital organizational performance has been largely defined by administrative data comprised of tangible financial records. Though important, the hospital environment of care is arguably represented by multiple inter-professional and intangible factors that influence patient outcomes that are not cost-driven but service-oriented. In the absence of uniform standards that address common problems across diverse health care facilities such as the association of medical equipment with adverse events, hospital administrators must view alternative methods to measure effectiveness, efficiency, and equity. One method is to examine the inter- professional impact of the Biomedical Engineering Technician (BMET) occupation in the hospital Clinical Engineering Department on the level of hospital quality in the environment of care. The proposition is premised on the knowledge that 1) the BMET duties are associated with medical equipment status, and 2) the availability of properly functioning, clean, and timely access to medical equipment that is central to healthcare. A major recommendation is the implementation of coordinated care across clinical and non-clinical health occupations. Beth Fiedler Dr. Fiedler completed her doctorate in Public Affairs, University of Central Florida in Orlando; M.S. in Operations Management at Kettering University in Flint, MI; and an A.S. in Biomedical Engineering Technology at Florida State College of Jacksonville. Her research includes policy to improve community health and fiscal conditions. 978-3-8484-9189-6

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Page 1: Published Fiedler_Book 2 978-3-8484-9189-6 Cover

Beth Fiedler Roger Bowles

Reid Oetjen

Biomedical EngineeringTechnician Dynamics on

Hospital QualityIntangible Shared Performance Measures

Hospital organizational performance has been largely defined byadministrative data comprised of tangible financial records. Thoughimportant, the hospital environment of care is arguably represented bymultiple inter-professional and intangible factors that influence patientoutcomes that are not cost-driven but service-oriented. In the absence ofuniform standards that address common problems across diverse healthcare facilities such as the association of medical equipment with adverseevents, hospital administrators must view alternative methods to measureeffectiveness, efficiency, and equity. One method is to examine the inter-professional impact of the Biomedical Engineering Technician (BMET)occupation in the hospital Clinical Engineering Department on the level ofhospital quality in the environment of care. The proposition is premised onthe knowledge that 1) the BMET duties are associated with medicalequipment status, and 2) the availability of properly functioning, clean,and timely access to medical equipment that is central to healthcare. Amajor recommendation is the implementation of coordinated care acrossclinical and non-clinical health occupations.

Beth Fiedler

Dr. Fiedler completed her doctorate in Public Affairs,University of Central Florida in Orlando; M.S. inOperations Management at Kettering University inFlint, MI; and an A.S. in Biomedical EngineeringTechnology at Florida State College of Jacksonville.Her research includes policy to improve communityhealth and fiscal conditions.

978-3-8484-9189-6