Putting the Pieces TogetherPutting the Pieces TogetherThe Impact of Information Technology on Student AffairsThe Impact of Information Technology on Student Affairs

Trista DavisJennifer LandowskiJustin RasnickJoseph Hawkins

University of Central Arkansas

Information TechnologyInformation Technology

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• “The development, implementation, and maintenance of computer hardware and software systems to organize and communicate information electronically.”

- dictionary.com

• Referred to as “IT” for short

• Includes personal computers, email systems, network servers, WebCT, iPods, Microsoft Office, Second Life, cellular phones

• Has changed the way people share information and interact on campus

• So integrated into life that we now have a full support staff (professionals, paraprofessionals, student workers, etc.)

1960’sComputers connected together

across phone lines using modems, creating the first network.

History of Information TechnologyHistory of Information Technology

1940Computers called mainframes fill

entire rooms.All the information for this timeline was taken from the following websites:

BBC News

U.S. Census Bereau

Ian Peter's History of the Internet

The Internet Society

1979The invention of microprocessor

chips dramatically reduces the size of computers.

1990Newly developed programming

changes how information is sent across networks, creating the internet as we

know it.

1982More than 100,000 computers in

U.S. schools.

200361.8% of American households have computers and 54.7% of

households have internet access.(Davis, Janus, Cheeseman

Day,2003)

Born between 1982-2002 More diverse than any

previous generation Skilled at multi-tasking Accustomed to teamwork Expect structured

environments Expect instant results

Born between 1982-2002 More diverse than any

previous generation Skilled at multi-tasking Accustomed to teamwork Expect structured

environments Expect instant results

Who are the “Millennial Students?” “Off the hook” has

never had anything to do with a telephone.

American rock groups have always appeared in Moscow.

Thanks to MySpace and Facebook, autobiography can happen in real time.

They’re always texting each other.

Humvees, minus the artillery, have always been available to the public.

“Off the hook” has never had anything to do with a telephone.

American rock groups have always appeared in Moscow.

Thanks to MySpace and Facebook, autobiography can happen in real time.

They’re always texting each other.

Humvees, minus the artillery, have always been available to the public.

The Beloit Mindset List

“Each August for the past decade, as faculty prepare for the academic year, Beloit College in Wisconsin has released the Beloit College Mindset List. Its 70 items provide a look at the cultural touchstones that have shaped the lives of today’s first-year students, most of them born in 1989.”

Born before 1980 The Millennial Generation

Why put the puzzle together?

Why put the puzzle together?

To highlight the impact of technology on the services offered and methods of operation on campus

To examine the benefits and drawbacks of the technologies examined

To reflect on the past in order to better be able to predict and prepare for the future

To highlight the impact of technology on the services offered and methods of operation on campus

To examine the benefits and drawbacks of the technologies examined

To reflect on the past in order to better be able to predict and prepare for the future

Puzzle PiecesPuzzle Pieces

Recruitment

Accessibility

Information Delivery

Safety and Security

Distance Learning

Recruitment

Accessibility

Information Delivery

Safety and Security

Distance Learning

Accessibility

Information Delivery

Safety and Security

Distance Learning

Accessibility

Information Delivery

Safety and Security

Distance Learning

Puzzle PiecesPuzzle Pieces

RecruitmentRecruitmentThis area has gone from being completely paper-based to primarily

technology based. Not only can students apply online to schools and

research the thousands of schools out there, but they can also receive virtual tours of the school they want to attend.

This area has gone from being completely paper-based to primarily

technology based. Not only can students apply online to schools and

research the thousands of schools out there, but they can also receive virtual tours of the school they want to attend.

RecruitmentRecruitment The process where institutions create an

organizational program of attracting prospective students.

Traditional recruitment: newspapers, the trade press, word-of mouth, faxed/mailed

pamphlets The traditional method of recruitment has been

revolutionized by the emergence of the internet Students today can now apply for colleges and

universities online as well as take virtual tours of campuses, see video footage or pictures of residence halls and apartments, submit résumés to graduate school or masters programs, and take online courses.

The process where institutions create an organizational program of attracting prospective students.

Traditional recruitment: newspapers, the trade press, word-of mouth, faxed/mailed

pamphlets The traditional method of recruitment has been

revolutionized by the emergence of the internet Students today can now apply for colleges and

universities online as well as take virtual tours of campuses, see video footage or pictures of residence halls and apartments, submit résumés to graduate school or masters programs, and take online courses.

Recruitment MethodsRecruitment Methods

Online RecruitmentTexas Christian University in Fort Worth believes it will

become the first in Texas to move to an entirely electronic application process.

“A couple of years ago, I predicted that within five years we’d be all-electronic; it arrived a bit earlier than I

expected. Eighty-three percent of TCU’s applications for enrollment this past year were submitted over the

internet. The more compelling figure was the 50,000 plus applications sent via email and only 1 percent returned

completed via mail.” - Raymond Brown, Dean of Admissions at TCU

Blog Recruitment“Most schools wouldn’t consider using a picture of a campus restroom on an admissions brochure paired with a direct quote from a current student saying, ‘There’s no freakin’ way in JOHN!’ But in a sense, that’s the direction which recruiting appears to be heading as more colleges turn to student-written blogs to give prospective students and their parents a glimpse of life in college. Blogs create a constant contact stream between a school and a potential student over a long period of time. As a result, schools using blogs already have a leg up on competing colleges that are only using traditional marketing efforts.” -Ball State University

Laptop Recruitment Students Laptop Mandates: Creating the Competitive Campus says: “Campuses that offer incoming students laptop computers have a recruitment and retention edge. Laptop mandates help universities create a completive, attractive environment, and therefore help recruit and retain students; this is evidence by increases in enrollment and student retention in colleges and universities that have such programs.”

IM Recruitment-Susquehanna University

“Instant Messenger is changing how students write, creating much shorter attention spans. The web has also changed application patterns. Students are doing 50-90% of their college research online. They’re going to the website and taking our virtual tour; it’s one of the key elements of our site. Forty percent of our applications are coming online. Only a couple of years ago that number was about 10-15%.”

IM Recruitment-Binghamton University

“Instant messaging has become a quick and easy forum for students to ask questions and get answers immediately. Rather than being a fad, it allows us to share information and build the kind of relationship that we both can benefit from. We get to know them and vice versa. It’s a real win-win.”

“There are 8-10 telecounselors to work with students after office hours Monday-Thursday to call, email, and instant chat with prospective students. Around 430 schools including: Iowa State, University of Alabama, Southwest Minnesota State, and Harvard University have signed up for the Boston-based Chat University online services to recruit students.”

Pros Cons

Cost-effective A great tool to

reach the global market

Time saving-people respond faster

Slowly increasing demographic scope

Offers access to sizeable amounts of information

Websites are far more useful than brochures

Less formal contact Impersonal Discrimination

towards internet non-users

May have a disparate impact on certain groups: ethnic minority

Language barrier Limited

demographic scope

Online Recruitment

“Having access to wealth of knowledge means you won’t waste your time applying for a role to which you are not suited.” - Unknown

VS

Where are we headed?

“I think it's fair to say that personal computers have become the most

empowering tool we've ever created. They're tools of communication, they're

tools of creativity, and they can be shaped by their user.”

- Bill Gates

Recruitment is key for growth in any organization. It is how one goes about

recruiting that changes things. Technology has taken over the recruitment process and will

continue to grow. From newspapers to websites, from snail mail to email, from

telephone to instant messaging, change is inevitable. As student affairs professionals we need to be sure to be in the constant know of

what is changing and taking place in our world. Before we know it, instant messaging

will be a thing of the past and something else will take its place.

Puzzle Pieces

Recruitment

Information Delivery

Safety and Security

Distance Learning

Accessibility

The degree to which a product is accessible by as many people as possible and is strongly related to Universal Design, making things accessible to all people.

In the past people who were challenged in these certain areas did not have the proper access they do today. People in wheelchairs weren’t able to enter a building without having someone hold open the door for them. People who were blind or had visual problems weren’t able to read their text books on their own. Even students who lived in the residence halls didn’t have the proper access needed to get through the day.

Today is a new day. Huge developments within technology benefit not only people with disabilities but everyone else. We have ramps for wheelchair access, electric door openers, and tapped text and CCTV (closed caption television) that help students who struggle with vision to succeed in reading their books.

An approach to the design of

all products and environments to be usable by

everyone, to the greatest extent possible, regardless of

age, ability, or situation. It serves people who are young

or old, with excellent or limited abilities, in ideal or

difficult circumstances. Universal Design benefits

everyone by accommodating limitations.

Examples of Universal Design:

Ramps Smooth ground surfaces

of entranceways, without stairs

Wide interior doors and hallways

Use of meaningful icons as well as text labels

Volume control on auditory output

Choice of language on speech out put

Closed captioning on television networks

Universal Design

UALR (University of Arkansas at Little Rock) and Universal Design

The Seven Principles of Universal Design Equitable Use - The design is useful and marketable to people with

diverse abilities.

Flexibility in Use - The design accommodates a wide range of individual preferences and abilities.

Simple and Intuitive Use - Use of the design is easy to understand, regardless of the user’s experience, knowledge, language skills, or current concentration level.

Perceptible Information - The design communicates necessary information effectively to the user, regardless of ambient conditions or the user’s sensory abilities.

Tolerance for Error - The design minimizes hazards and the adverse consequences of accidental or unintended actions.

Low Physical Effort - The design can be used efficiently and

comfortably and with a minimum of fatigue.

Size and Space for Approach and Use - Appropriate size and space is provided for approach, reach, manipulation, and use regardless of user’s body size, posture, or mobility.

Universal Design is a concept that has emerged from the architectural field and is now being applied in other areas. The term “Universal Design” was defined by the

team of architects, environmental researchers, engineers and product designers who are credited with its origin. They define Universal Design as “the design

of products and environments to be usable by all people, to the greatest extent possible, without the

need for adaptation or specialized design.” This same team of professionals developed a set of seven

principles which guide designers in the development of products and environments to maximize usability and

accessibility.

Universal Design and Disability ServicesThe accommodation model of disability

services is currently the most prevalent model in the postsecondary

setting. This realization, for many disability service providers, results in a recognition that a change must occur in the DSS office before it can occur

across the campus. One way to approach this change is to engage in a

strategic planning process.Accommodation Approach Universal Design Approach

Access is a problem for the individual and should be addressed by that person and the disability service program

Access issues stem from an inaccessible, poorly designed environments and should be addressed by the designer

Access is achieved through accommodations and/or retrofitting existing requirements

The system/environment is designed, to the greatest extent possible, to be usable by all

Access is retroactive Access is proactive

Access is often provided in a separate location or through special treatment

Access is inclusive

Access must be reconsidered each time a new individual uses the system, i.e. is consumable

Access, as part of the environmental design, is sustainable

Source: AHEAD Universal Design Initiative Team

Disability Support Services at the University of Central Arkansas (UCA)

“The goal of DSS is to maximize each student's educational potential while helping him or her develop and maintain independence. Our philosophy is one that encourages self-awareness, self-determination, self-advocacy and independence in a comprehensively accessible environment. While complying with the letter of the law, DSS also embraces the spirit by providing services to all students with permanent or temporary disabilities to ensure that all University programs and activities are accessible. The student's responsibility is to become informed about and to make use of the resources and services that are available.”

–University of Central Arkansas “DSS had to evolve with our student population at UCA. The computer technology needs of students in general have grown substantially within the past 10-15 years, as has the assistive technology needs of students with disabilities. When I arrived here in 2000, we had already purchased our first version of Kuzweil 3000, Dragon Dictate, the Braille printer, and an older model CCTV. Most of the technology that DSS provides is in the library room 222, our assistive technology lab. Decentralized access to assistive technology- Students having access to needed software within our university's general use computer labs, would be a logical next step in our department.” – Crystal Hill, Director of DSS

Universal Design with Technology

Universal Design with Technology

In 1990, the Americans with Disabilities Act was signed into law. That act prompted a rethinking of architectural design to give disabled citizens greater access to public buildings as well as commercial facilities and transportation.

The concept of designing technology for a broad range of personal needs and abilities is known as Universal Design. In educational technology, it means designing software and hardware that everyone can access and learn from.

Universal Design for Learning (UDL) draws upon principles of Universal Design that are now widely accepted in architectural and product development, and applies these principles to the needs of teaching and learning.

In 1990, the Americans with Disabilities Act was signed into law. That act prompted a rethinking of architectural design to give disabled citizens greater access to public buildings as well as commercial facilities and transportation.

The concept of designing technology for a broad range of personal needs and abilities is known as Universal Design. In educational technology, it means designing software and hardware that everyone can access and learn from.

Universal Design for Learning (UDL) draws upon principles of Universal Design that are now widely accepted in architectural and product development, and applies these principles to the needs of teaching and learning.

What UDL

represents:• UDL represents a convergence

of thinking about the best uses of technology.

• UDL calls for multiple means of representation, multiple means of expression, and multiple means of engagement.

• Universal Design goes hand-in-hand with technology because computer-based materials are the most practical way to provide the needed flexibility.

Four Tenets of UDL:Four Tenets of UDL:

Universal Design goes hand in hand with technology because computer-based materials are the most

practical way to provide the needed flexibility. Our goal is to make software with multiple options to support

mathematical problem description and problem solving.

Universal Design goes hand in hand with technology because computer-based materials are the most

practical way to provide the needed flexibility. Our goal is to make software with multiple options to support

mathematical problem description and problem solving.

o Rather than constituting a separate category, students with

disabilities fall along a continuum of learner differences.o Teacher adjustments for learner differences should occur for all

students, not just those with perceived disabilities.o Curriculum materials should be varied and diverse, and should

include digital and online resources rather than centering on a single textbook.

o Instead of "remediating" students so that they can learn from a set curriculum, curriculum should be made flexible to accommodate learner differences.

Pros Cons

Access for everyone

Success for students in class

Motivation New

opportunities for students

Self-identity Challenges

others

Not everyone will take advantage of access

Lack of motivation on students part

May not meet specific needs but overall needs

Opportunity to be a crutch for some students

Lack of knowledge or recourse

Accessibility

VS

Puzzle Pieces

Recruitment

Accessibility

Safety and Security

Distance Learning

Information Delivery

How are people really

communicating within student affairs?

Email- mail through the internet Social Networks- online communities such as

Facebook Portable devices- iPods, Blackberries, cell

phones laptops, palm pilots and more Portals- URSA remote access portal GroupWise- groupware software Intranet- a private network protected by a

firewall

Social NetworksSocial Networks

Social networks have become one of the most widely used forms of information delivery, helping with communication between different groups of people. Facebook is one of the largest Social Networks around. It was founded in 2004 and has since then grown exponentially.

Social networks have become one of the most widely used forms of information delivery, helping with communication between different groups of people. Facebook is one of the largest Social Networks around. It was founded in 2004 and has since then grown exponentially.

Who is using Facebook?

64,000,000 active users.

250,000 new registrations a day since January 2007.

A little under half of Facebook users are in college.

Facebook maintains 85% of the 4-year university market share.

Who is using Facebook?

64,000,000 active users.

250,000 new registrations a day since January 2007.

A little under half of Facebook users are in college.

Facebook maintains 85% of the 4-year university market share.

GroupWiseGroupWise GroupWise provides a power that allows users to synchronize information between nearly any mobile

device and their Novell GroupWise accounts.

GroupWise provides a power that allows users to synchronize information between nearly any mobile

device and their Novell GroupWise accounts.

This latest technology innovation opens the door to allow total

freedom. GroupWise allows users unrestricted, protected access to email, appointments, contacts,

tasks and notes from their personal handheld portable information

device.

Another dynamic aspect of GroupWise is their “push” technology. The push

technology instantly pushes data from the GroupWise Mobile Server to the user’s mobile device as soon as it

arrives in the user’s inbox via WiFi or another internet carrier of the users

choice.

GroupWise has also allowed for documents to be seen in their original format. Word processing documents,

spreadsheets, and presentations can be viewed from your portable device without any formatting issues.

Four Main Benefits:• Better internal communication- university information can be stored centrally and accessed at any time.

• Sharing of resources and best practice- a virtual community can be created to facilitate information sharing and collaborative working.

• Improved customer service- better access to accurate and consistent information by faculty and staff enhanced levels of student service.

• Reduction in paperwork- forms can be accessed and completed on the desktop, and then forwarded as appropriate for approval, without ever having to be printed out.

IntranetIntranet What is an intranet?

An intranet is a private website that uses the same underlying structure and network protocols as the internet and is protected

from unauthorized users by a firewall.

What is an intranet? An intranet is a private website that uses the same underlying

structure and network protocols as the internet and is protected from unauthorized users by a firewall.

What does this mean for universities?

Intranets enhance communication between employees, and provide a common knowledge base

and storage area for everyone in your business.

They also provide easy access to university data, systems and email from their individual desktops.

What does this mean for everyone?Because intranets are secure and easily accessible through the internet, workers and students can access these intranets from

almost anywhere. What this means is that faculty, administration, and students can access the information they need whenever they are on a trip, sick at home, at another university, and the list can go on and on. Due to portable

devices, this day and age anyone can access their university’s intranet from literally anywhere in the world and work as if they

are sitting at their own desk.

Email Information DeliveryEmail Information DeliveryUniversities across the nation are using email. Even though

email has been around for a very long time the application has changed over the decades.

Universities across the nation are using email. Even though email has been around for a very long time the application has

changed over the decades.

How email is being used today:• To communicate with students/coworkers as a group between classes/meetings.

• To extend discussion beyond the classroom to the student that is a shy person, absentee, or a reflective thinker.

• To make the thinking process of students visible. Teachers can “lurk”, an internet term which means to read messages but not comment on them, behind students and see their thought process.

• Allows for individual one-on-one attention to help students excel.

• Allows for answering a question once and forwarding it to others so they do not have to answer the same question over and over. This saves a lot of time.

• Email allows the instructor to assign group projects and students can participate more than ever before. Email even makes it possible for students across America to participate in the same academic virtual case study!

Portable DevicesPortable Devices

“Over the past decade, progress in Portable Information Devices (PIDs) has revolutionized telecommunications,

information engineering, and entertainment systems. PIDs have become an essential part of everyday life and

business. They make it possible to have vastly enhanced lifestyles - from basics such as reading, note taking, or

listening to music, to crunching numbers, watching videos, and following news and sports events while on the go. Today's PIDs include cellular phones, personal digital

assistants, medical devices, intelligent clothing, and iPods. Some devices provide built-in organizers for shopping lists, scheduling and appointments, phone numbers,

address books, customer contacts, even games and video display.”

www.ieee-portable.org

“Over the past decade, progress in Portable Information Devices (PIDs) has revolutionized telecommunications,

information engineering, and entertainment systems. PIDs have become an essential part of everyday life and

business. They make it possible to have vastly enhanced lifestyles - from basics such as reading, note taking, or

listening to music, to crunching numbers, watching videos, and following news and sports events while on the go. Today's PIDs include cellular phones, personal digital

assistants, medical devices, intelligent clothing, and iPods. Some devices provide built-in organizers for shopping lists, scheduling and appointments, phone numbers,

address books, customer contacts, even games and video display.”

www.ieee-portable.org

The First Portable DeviceThe First Portable DeviceThe Past

In 1981 the world saw the first portable device, the Osborne 1. It cost $1,795 and

weighed around 25 pounds. The purchasing power of $1,795 during 1982 was the equivalent

of $4,045.40. However, the Osborne 1 came with $1,500 of free software installed. It had a five inch monitor and had 64kb of memory and two 91kb drives. It also had a 4 Mhz processor

and you could purchase an internal battery pack so that it would not have to be plugged in to

work.

The Past In 1981 the world saw the first portable device, the Osborne 1. It cost $1,795 and

weighed around 25 pounds. The purchasing power of $1,795 during 1982 was the equivalent

of $4,045.40. However, the Osborne 1 came with $1,500 of free software installed. It had a five inch monitor and had 64kb of memory and two 91kb drives. It also had a 4 Mhz processor

and you could purchase an internal battery pack so that it would not have to be plugged in to

work.Today

Portable devices today are far more advanced. The newly released Apple Air costs $1,800, and it comes stock with 2 GB of RAM, an 80 GB hard drive, and a 1.6 GHz processor.

Portable Devices: What people are saying…

Portable Devices: What people are saying…

The PEP (Palm Education Pioneers) teachers concluded that the main benefits to the student were

increased time using the technology, increased student motivation, increased collaboration and communications,

and benefits from having a portable and accessible personal learning tool. Likewise, 67% of student teachers

felt that the PDAs increased student motivation and interest, 71% felt that they increased the ability to

collaborate and communicate, and 80% of the student teachers increased their productivity by having a

portable and accessible learning tool.

The PEP (Palm Education Pioneers) teachers concluded that the main benefits to the student were

increased time using the technology, increased student motivation, increased collaboration and communications,

and benefits from having a portable and accessible personal learning tool. Likewise, 67% of student teachers

felt that the PDAs increased student motivation and interest, 71% felt that they increased the ability to

collaborate and communicate, and 80% of the student teachers increased their productivity by having a

portable and accessible learning tool.

An estimated 95% of college students will show up to class with some type of electronic device. This creates added opportunities for academic dishonesty. A variety of responses were added to stop cheating with the portable devices:• Ban electronic equipment during exams• Create multiple versions of a test• Embrace wireless technology, but control

it

Visit blackberry.com

An entrance, entry point, or means of entry

-bnet.com

“At the most basic level, portals gather a variety of

useful information resources into a single, ‘one stop’ Web page,

helping the user to avoid being overwhelmed…”

(Looney & Lyman, 2000)

PortalsPortals

Potential Issues: The system must be able to differentiate between a John Doe and a Dr. John Doe who has access to sensitive material. It is very difficult to organize an infrastructure and institutional information and services to perform this way. Campus specialists are likely to be displaced. In order to truly make web-based services user friendly and compatible with self-services and role-based ideals, users cannot have multiple user IDs and passwords. Institutional policies will be stretched into new shapes and configurations by these technologies and ethical, legal, and policy constraints concerning student information will be called into question.

Potential Issues: The system must be able to differentiate between a John Doe and a Dr. John Doe who has access to sensitive material. It is very difficult to organize an infrastructure and institutional information and services to perform this way. Campus specialists are likely to be displaced. In order to truly make web-based services user friendly and compatible with self-services and role-based ideals, users cannot have multiple user IDs and passwords. Institutional policies will be stretched into new shapes and configurations by these technologies and ethical, legal, and policy constraints concerning student information will be called into question.

Why it’s important: Throughout our history, colleges and universities have described themselves as communities of scholars. Creative, web-sophisticated, commercial, and academic organizations are harnessing the evolving technologies and new organizing principles to create powerful and compelling communities. When the communities are created they reinforce stakeholder loyalties in ways our traditional campuses do.

Pros Cons

Colleges and universities both compete and realize the full benefits of their investments in data warehouse, enterprise systems, and other elements of the campus infrastructure

Integrate information, services, and infrastructure across a seamless and easy-to-navigate web interface

Regulation of advertising on institutional websites

Creating portals that remain compelling to users but does not violate institutional privacy policies

Integrating physical and virtual sites to foster social and intellectual interactions

Portal Information Delivery

VS

Technology has been used to address many campus safety and security problems while at the same time creating

new vulnerabilities.

Technology has been used to address many campus safety and security problems while at the same time creating

new vulnerabilities.

Puzzle PiecesPuzzle Pieces

Recruitment

Accessibility

Information Delivery

Distance Learning

Recruitment

Accessibility

Information Delivery

Distance Learning

Safety and Security

Safety and Security

On April 17th, 2007, a deadly shooting at Virginia Tech resulted in the death of 33 people.

February 8th, 2008, a woman entered a Louisiana Tech classroom and shot two people before shooting herself.

February 14th, 2008, 22 people were shot with a death toll of six during a classroom shooting at Northern Illinois University.

On April 17th, 2007, a deadly shooting at Virginia Tech resulted in the death of 33 people.

February 8th, 2008, a woman entered a Louisiana Tech classroom and shot two people before shooting herself.

February 14th, 2008, 22 people were shot with a death toll of six during a classroom shooting at Northern Illinois University.

Keeping People Safe in a New Generation

Keeping People Safe in a New Generation

Can Technology Prevent Tragedy?

Can Technology Prevent Tragedy?

Text Messaging and Email Alert Systems

Text Messaging and Email Alert Systems

Rice University used a similar system in August 2007 to warn of floods on campus, reaching about 60% of people on campus.

Rice University used a similar system in August 2007 to warn of floods on campus, reaching about 60% of people on campus.

In 2007, more than 100 colleges had signed up for text and instant message systems via 3n, a community alert company.

In 2007, more than 100 colleges had signed up for text and instant message systems via 3n, a community alert company.

Pros Cons

Text messages reach students more quickly than emails More than

90% of students carry cell phones

Students can be reached at anytime, anywhere

People tend to hang up on computerized voice messages

Enrollment is voluntary, resulting in a smaller reach

Community Alert Systems

VS

According to the Federal Trade Commission, close to 10 million Americans fell victim to identity theft in 2003.

More than a dozen campus security breach incidents have occurred in January 2008.

In 2006, 30% of colleges stated that security was their top technology-related concern.

According to the Federal Trade Commission, close to 10 million Americans fell victim to identity theft in 2003.

More than a dozen campus security breach incidents have occurred in January 2008.

In 2006, 30% of colleges stated that security was their top technology-related concern.

Identity TheftIdentity Theft

“Security is, I would say, our top priority because of all the exciting things you will be able to do with computers. If we don't solve these security problems, then people will hold back. Businesses will be afraid to put their critical information on it because it will be exposed.”

- Bill Gates

“Security is, I would say, our top priority because of all the exciting things you will be able to do with computers. If we don't solve these security problems, then people will hold back. Businesses will be afraid to put their critical information on it because it will be exposed.”

- Bill Gates

Given the percentage of growth, the reality is that

most of us will become the victim of identity theft

sometime in our lives, if not multiple times.

- Linda Goldman-Foley, Executive Director

Identity Theft Resource Center

College students are uniquely vulnerable to identity theft because

of the public availability of their personal information, their easy access to credit, and their lack of

attention to credit issues.

University of Minnesota Parent Program Connection

Identity ProtectionIdentity Protection

Schools are requiring software scans, such as antivirus and anti-spyware, before allowing connection to the network.

Schools are requiring software scans, such as antivirus and anti-spyware, before allowing connection to the network.

Many colleges are hiring chief security officers to develop network protection policies.

Many colleges are hiring chief security officers to develop network protection policies.

The University of Texas is moving beyond password-based security for services like registration and grade access by adding extra steps to the log on process.

The University of Texas is moving beyond password-based security for services like registration and grade access by adding extra steps to the log on process.

Social Security NumbersSocial Security Numbers

Created in 1936 and has since become a national identifier.

The theft of a SSN can result in the use of bank accounts, credit cards and other personal information.

2003, Georgia Tech became the first college in Georgia to end the use of Social Security numbers as identification.

Currently there are about 20 states lacking laws against this liberal use of Social Security Numbers.

Created in 1936 and has since become a national identifier.

The theft of a SSN can result in the use of bank accounts, credit cards and other personal information.

2003, Georgia Tech became the first college in Georgia to end the use of Social Security numbers as identification.

Currently there are about 20 states lacking laws against this liberal use of Social Security Numbers.

Puzzle PiecesPuzzle Pieces

Recruitment

Accessibility

Information Delivery

Safety and Security

Recruitment

Accessibility

Information Delivery

Safety and Security

Distance Learning

Distance Learning

In the beginning, distance learning involved mail- and video- based courses. Now, online course enrollment is growing faster than ever.

62% of four-year colleges offered distance learning courses in 1998.

87% of four-year colleges offered distance learning courses in 2004.

In 2006, nearly 20% of all postsecondary students took at least one online course.

In the beginning, distance learning involved mail- and video- based courses. Now, online course enrollment is growing faster than ever.

62% of four-year colleges offered distance learning courses in 1998.

87% of four-year colleges offered distance learning courses in 2004.

In 2006, nearly 20% of all postsecondary students took at least one online course.

Distance LearningDistance Learning

“Technology is the fuel on which distance education runs and is a primary focal point in virtually all distance education professional organizations and publications.” (Dare, Zapata, Thomas 2005)

“Technology is the fuel on which distance education runs and is a primary focal point in virtually all distance education professional organizations and publications.” (Dare, Zapata, Thomas 2005)

“Technology works best when it is solving a problem that people have come up against.”

- Robert Zemsky, Learning Alliance for Higher Education

“Technology works best when it is solving a problem that people have come up against.”

- Robert Zemsky, Learning Alliance for Higher Education

“Distance learning can help solve two fundamental problems: Time and Space.”

- Gene Maeroff, Hechinger Institute on Education and the Media, Columbia University

“Distance learning can help solve two fundamental problems: Time and Space.”

- Gene Maeroff, Hechinger Institute on Education and the Media, Columbia University

Why Students Choose Distance Learning

Why Students Choose Distance Learning

Distance learners are a segment of the student population that can

no longer be ignored by the student affairs profession.

Originally, distance learners were primarily older and limited by

family obligations, but as technology increases, so will the

population of traditional demographic students earning degrees via distance learning.

Distance learners are a segment of the student population that can

no longer be ignored by the student affairs profession.

Originally, distance learners were primarily older and limited by

family obligations, but as technology increases, so will the

population of traditional demographic students earning degrees via distance learning.

76.2% work schedule accommodation

42.3% family obligations42.1% live too far away16% financial situation

(Dare, Zapata, Thomas 2005)

76.2% work schedule accommodation

42.3% family obligations42.1% live too far away16% financial situation

(Dare, Zapata, Thomas 2005)

Distance learners benefit from a feeling of connection to their institution just as traditional learners do.

Instant Messaging, Email and Video Conferencing can assist in person-to-person interaction.

Online services should be interactive, not just information-based.

Some existing programs can be adapted for online learners, but administrators should not shy away from creating other services specifically for this population.

Distance learners benefit from a feeling of connection to their institution just as traditional learners do.

Instant Messaging, Email and Video Conferencing can assist in person-to-person interaction.

Online services should be interactive, not just information-based.

Some existing programs can be adapted for online learners, but administrators should not shy away from creating other services specifically for this population.

Student Affairs & Distance Learning: Strengthening the

Bond

Student Affairs & Distance Learning: Strengthening the

Bond

Pros Cons

Increased access and choices

Promotes lifelong learning

Anonymity leads to more comfort

Flexibility of time

Self-directed for independent learners

Not all courses and schools are created equal

Difficulty reaching students and creating engagement

Reliant on technology

Self-teaching with less involvement from faculty

Less structured time

Distance Learning

VS

“E-learning will never, and should never, be the dominate method of educating students, but it

will be a fixed part of the delivery system of higher education.”

-Gene Maeroff

Students communicate with their professors and each other in many ways. Thanks to Facebook and personal devices, they are always connected.

Completing the PuzzleCompleting the Puzzle

Recruitment

Accessibility

Information Delivery

Safety and Security

Distance Learning

Recruitment

Accessibility

Information Delivery

Safety and Security

Distance Learning

Students now use computers in their college search and application process. Instant

Messenger, internet blogging and online tours have revolutionized the recruitment process.

Thanks to technology, more students than ever are able to benefit from a college education.

Technology and Universal Design will only increase these numbers.

Technology has been utilized to notify the community in the case of an emergency and help secure the campus. However, with the growth of technology and information access, there is an increase in identity theft risk.

Computers deliver a wealth of new ways to reach and educate an increasingly diverse student population. The profession of student affairs should be prepared to cater to the unique needs of these students.

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Thank you.