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Pure Fibre Internet | Digital Television | Smart-Home Monitoring | Home Phone
1019 Windwood Dr Sharbot Lake, ON K0H2P0
5515 Dotzert Ct #7 Waterloo, ON N2L6A7 1-888-638-3575
224 Graham St West Lorne, ON N0L 2P0 1-888-638-3575
1-888-638-3575
1-888-638-3575
1-888-638-3575
THE
Thank you for joining NFTC Fibre Networks
Basic E-mail and web browsing Basic file downloads
Premium NetflixOnline gamingMultiple devices & users
HD TV StreamingLarge file and video downloadsAdvanced online gaming Many devices connected
Basic Netflix
The further away your device is from the wireless router, the weaker the signal will be, which can slow connection speed.
The building materials your home is made of can have a negative effect on signal strength resulting in speed reduction - especially thick masonry and metal framing.
If your router's wireless signal is competing with other networks or devices, your speed could be affected as well. Typical household devices that cause interference to wireless networks are: microwave ovens, cordless phones, baby monitors, Bluetooth devices, a wireless mouse, fluorescent lights, and wireless surveillance cameras.
Wi-Fi standards continue to evolve and your older devices may not be capable of reaching the highest speeds. As an example, if your wireless device is the older 802.11a standard, the speed you are likely to expect is 25Mbps. Whereas, if your wireless device is the newer 802.11ac, you should be able to achieve up to 1Gigibit.
TV delivered over NFTC's Fibre Optic network means you no longer have to worry about extreme weather interrupting your favourite program. NFTC offers smaller themed channel packs, giving you the ability to fine tune your programming for the whole family. Further customize your TV experience with our individual pick & pay channels.
Add Cloud-Based PVR to enable these
convenient features...
Rewind Live TV: Startwatching shows fromthe beginning, whetheryou've tuned in halfwayor at the end.
Resume PlaybackFeature: Pause a showand finish watching inanother room.
Any Room Playback:Watch your recordedshows from any TV inyour home.
Record up to 3Programs: Record up to 3 of your favouriteshows at the same time- while watching a 4th.
select the CABLE mode.
STEP2 Press a [MACRO] button and the[OK/SEL] button simultaneouslyfor 3 seconds. The CBL deviceLED will turn on for 30 seconds.The next step must be performedwhile the LED is on.
STEP3 Press the [CH!] button toerase the functions stored inthe button. The CBL deviceLED will blink twice to confirmthat the memory button hasbeen erased.
L. Programming Volume ControlL. Programming Volume ControlVolume and Mute control are factory-programmed to automatically transferto the respective Device mode youselect, as follows:
CBL : TV TV : TV DVD : TV
If you wish to store the Cable volumecontrol in CBL mode, use the following steps.
STEP1 Press the [OK/SEL] button and[CBL] button simultaneously forthree seconds. The device LEDwill turn on for 30 seconds. Thenext step must be performedwhile the LED is on.
STEP2 Press the [VOL!] button.The device LED will blink.
STEP3 Press [CBL] button. Thedevice LED will blink twiceto confirm the programming.
Note : To return CBL device to TVvolume repeat steps abovereplacing [CBL] with [TV] inStep 3.
M. M. Programming Channel ControlProgramming Channel Control
Channel controls are factory-programmedto automatically transfer to the respectiveDevice mode you select, as follows:
The device LED will blinktwice to confirm that thecode has been stored.
G. G. The Learning MethodThe Learning MethodSTEP1 Press the [Device] button
(CBL, TV or DVD) to be programmed and the [INPUT]buttons simultaneously for 3seconds until the Device LEDlight turns on.
STEP2 Line up the UR3L-SR4 to theother remote, head-to-head,1 or 2 inches apart.
STEP3 Press any button on the UR3L-SR4 that you want to teach acommand to. For example, ifyou want to teach the [MUTE]button, press the [MUTE] button.
STEP4 Press and hold the [MUTE]button on the other remoteuntil the UR3L-SR4 Device LEDlight blinks twice.
*Note : The LED will blink 5 times if therewas an error in the learningprocess. In so, repeat STEPS 3 and4. Continue learning other buttonsby repeating STEPS 3 and 4.
STEP5 Once you have completedteaching UR3L-SR4 all desiredcommands for that Device,save the learned commandsby pressing the [Device] and[INPUT] buttons simultane-ously until the Device LEDblinks 3 times. Now test all thebuttons to make sure theylearned correctly.
H. H. Erasing a Single LearnedErasing a Single LearnedCommandCommand
STEP1 Press the [Device] and [INPUT]buttons simultaneously for 3seconds until the Device LEDlight turns on.
STEP2 Press and hold the button you
code. If any of the functions donot operate as they should,repeat the instructions fromSTEP 3 above to continue theAuto Search Method.
STEP4 Press the same [DEVICE]button to store the code. TheDevice LED will blink twiceto confirm that the code hasbeen stored.
E. E. To find the Three-Digit CodeTo find the Three-Digit Codethat Was Programmed usingthat Was Programmed usingthe Auto Search Methodthe Auto Search Method
STEP1 Press the appropriate [DEVICE]button and the [OK/SEL] buttonsimultaneously for three seconds.The device LED will turn on for30 seconds. The next stepmust be performed while theLED is on.
STEP2 Press the [INFO] button. Thedevice LED will blink a numberof times indicating the numberof each digit for the code. Eachdigit is separated by a one secondinterval of the LED being off.
Example : One blink, then three blinks,then eight blinks indicatesthe code number 138.
*Note : Ten blinks indicates the number 0.
F. F. Programming a SecondProgramming a SecondTV to the DVD ButtonTV to the DVD Button
STEP1 Press the [DVD] button andthe [OK/SEL] button simultane-ously for 3 seconds. The DVDLED will turn on for 30 seconds.The next step must be performedwhile the LED is on.
STEP2 Press the [TV] button.
STEP3 Point the remote controltoward the TV and enter thethree-digit code for your TVfrom the TV codes table.
STEP4 Store the three-digit code bypressing the [DVD] button.
STEP2 Press and hold the [DEVICE]key for 5 seconds until theDevice LED will blink onceand stays on. Continue to holdthe [DEVICE] key and pressthe number key assigned toyour brand in the Quick Set-up Code Table and releaseboth [DEVICE] key and thenumber key to save the code.The Device LED will blinktwice to confirm that the codeis stored.
STEP3 Point the remote control at thecomponent.
STEP4 Press the power button. If itturns off, it is programmed foryour component. If it does notturn off, use the Pre-Programmed 3-Digit codeMethod or Scanning Method.
Repeat the steps above for all compo-nents. (CBL, TV, DVD).
B. B. Quick Set-up Code TablesQuick Set-up Code Tables
C. C. Manual ProgrammingManual ProgrammingThe remote control can be programmedby entering a three-digit code numberthat corresponds to particular brandsand models of equipment. The three-digit code numbers are listed in thecode tables sections of this instructionmanual.
STEP1 Turn on the equipment that youwant the remote control tooperate (Cable Box, TV or DVD) .
STEP2 Press the [DEVICE] button andthe [OK/SEL] button simultane-ously for three seconds. Thecorresponding device LED willturn on indicating that it is readyto be programmed. The LED willremain on for 30 seconds. Thenext step must be entered whilethe LED is on.
STEP3 Point the remote controltoward the equipment andenter the three-digit codenumber assigned to yourbrand from the code tables.If there are more than onethree-digit number listed foryour brand, try one codenumber at a time until yourequipment turns off.
*Note: You can verify that you haveselected the correct code bypressing the [POWER] button.The equipment should turnback on. Then try all of thefunctions on the remote con-
want to erase for 3 seconds.The Device LED will blinktwice to confirm the erasure.
STEP3 To exit, press and hold both the[Device] and [INPUT] buttonssimultaneously until the DeviceLED blinks 3 times.
I. I. Erasing All Learned CommandsErasing All Learned Commandsfrom One Devicefrom One Device
STEP1 Press the [DEVICE] and[INPUT] buttons simultane-ously for 3 seconds until theDevice LED light turns on.
STEP2 Press and hold both the[DEVICE] button you want toerase and the [PAUSE] buttonfor 5 seconds. The Device LEDwill blink twice to confirm theerasure.
STEP3 To exit, press and hold both the[DEVICE] and [INPUT] buttonssimultaneously until the DeviceLED blinks 3 times.
J. Programming the All Off ButtonJ. Programming the All Off ButtonThis allows you to program the All Offbutton so it can send up to three powerOn/Off commands with one button press.
STEP1 Press the [CBL] button.
STEP2 Press the [All OFF] button and the[OK/SEL] button simultaneouslyfor 3 seconds. The [CBL] buttonwill turn on for 30 seconds.
STEP3 Press the first [Device] buttonyou want to store in the [ALL OFF]button and then the [POWER]button. Repeat this for otherDevice until you have stored allthe desired power commandsinto the [ALL OFF] button.
STEP4 Press the [CH!] button to savethe power commands youstored. The [CBL] button willblink twice to confirm theDevice have been saved.
K. K. Programming forProgramming forAdvanced Functions.Advanced Functions.
If your remote model has custom-programmable Macro buttons available,they can be programmed to act as a‘Macro’ or Favorite Channel button inCABLE mode. This allows you to programup to five 2-digit channels, four 3-digitchannels or three 4-digit channels thatcan be accessed With one button press.
*Note : The FAV button is notprogrammable if you have aDigital Cable Box made byPace, Pioneer or CISCO/SA.
STEP1 Press the [CBL] button toselect the CBL mode.
STEP2 Press the [MACRO] button and[OK/SEL] button simultaneouslyfor 3 seconds. The [CBL] buttonwill turn on for 30 seconds.
STEP3 Enter the the 2, 3 or 4-digitcode for the channel you wantprogrammed first (for example,007) using the Number Pad,then press the [STOP] button.Then enter the code for thenext channel (for example,050), then press the [STOP]button. Repeat this process forthe third channel. The [CBL]button will blink once for eachchannel entered.
STEP4 Press the [CH!] button tostore the channels that wereselected. The [CBL] buttonwill blink twice to confirmthe storage of commands.
To access the programmed channels,press the [MACRO] button once. Thiswill bring up the first channel. Pressonce again and it will bring up thesecond channel. Press again and itwill bring up the third channel.
To erase the Macro programmingand return to the original function:
STEP1 Press the [CBL] button to
trol (i.e. volume, mute, etc.) toensure you have the correctcode. If any of the functions donot operate as they should,repeat the instructions fromSTEP 3 above using the nextthree digit code number fromthe brand list.
STEP4 Store the three-digit code bypressing the same [DEVICE]button once again. The deviceLED will blink twice to confirmthat the code has been stored.
D. D. Auto Search MethodAuto Search MethodIf none of the three digit code numbersassigned to your brand of equipment works,or the code table does not list your brand,you can use the Auto Search Method tofind the correct three-digit code number foryour equipment by following steps:
STEP1 Turn on the equipment that youwant the remote control tooperate (Cable Box, TV or DVD).
STEP2 Press the [DEVICE] button andthe [OK/SEL] button simulta-neously for three seconds.The device LED will turn onindicating that it is ready to beprogrammed. The LED willremain on for 30 seconds. Thenext step must be enteredwhile the LED is on.
STEP3 Press the [CH!] or [CH"] buttonone at a time or keep itpressed. The remote will emita series of Power ON/OFFcode signals. Release the[CH!] or [CH"] button as soonas the equipment turns off.
*Note: You can verify that you haveselected the correct code bypressing the [POWER] button.The equipment should turnback on. Then try all of thefunctions on the remote con-trol (i.e. volume, mute, etc.) toensure you have the correct
Button Functions3
Programming the Remote Control4
Universal Remote Control, Inc.www.universalremote.com
OCE-0082B REV 27 (10/22/18)
UR3L-SR4
Operating Manual For Easy Clicker This remote control is designed
to operate most IPTV and DTASTBs as well as Digital andAnalog Cable Boxes.
Introduction1
Replacing Batteries2Before you program or operate theremote control, you must installtwo new AAA alkaline batteries.STEP1 Remove the battery com-
partment cover from theback of your remote control.
STEP2 Check battery polaritycarefully, and install thebatteries as shown in theillustration below.
STEP3 Replace the battery compartment cover.
*Note : In this section, when you are instructed to press a [DEVICE] button, that means you should press either theCBL, TV, or DVD button, depending on which device you are programming the remote to operate.
A. Quick Set-Up MethodA. Quick Set-Up MethodSTEP1 Turn on the component you want to program. To program your TV, turn on the TV.
0 PACE DTA1 SA/CISCO, SAMSUNG, PACE DIGITAL2 MOTOROLA DIGITAL3 MOTOROLA DTA4 EVOLUTION DTA5 CISCO IPTV6 ADB IPTV7 TECHNICOLOR8 AMINO 140/540 IPTV9 MOTOROLA IPTV
Quick Number Manufacturer/BrandCBL
0 SANYO1 SONY2 SAMSUNG3 LG4 TOSHIBA5 PANASONIC6 PHILIPS7 HITACHI8 SHARP9 VIZIO
Quick Number Manufacturer/BrandTV
0 HITACHI1 SONY2 PHILIPS3 SAMSUNG4 PHILIPS MAGNAVOX5 PANASONIC6 LG7 JVC8 DENON9 PIONEER
Quick Number Manufacturer/BrandDVD
TV, AUD, DVD, VCR, STB Use one remote to control multiple devices.
Power Turn on/off a selected device.
Setup Use for programming sequences of devices controlled by the remote.
Live Return to watching live TV.
List Display a list of recorded, future and series rules on your DVR.
Info Display the current channel and program information. Press again for more detail.
Skip Forward, Skip Back, REW, PLAY, FFWD, STOP, Pause, Record In STB mode, these control the DVR functions. In other modes, these can control a VCR, DVD Player or DVR.
Menu Displays the menu.Guide Opens the Interactive Program Guide.Day +/- Jump ahead or back one day in the Interactive Program Guide.
Browse, Search, Arrow and OK Navigate and select on screen choices.Exit Exit the current screen.
Page +/- Exit the current screen.Red, Green, Yellow, Blue Access additional features on your set-top box.Channel +/- Changes to the next higher or lower channel.Volume +/-
Raise or lower the volume. On Demand Access video on demand services.
Last Recall the last channel or option.
Number Keys (0-9) Directly select a channel or enter options.
Mute Turn the sound on or off.
FAV View your favourite channels.
Aspect Ratio Temporarily change the conversion mode from Original Size or Fit to Screen.Input In TV control mode, will change the input of the device you are controlling.
Available with Cloud-Based PVR add on 1 2 Not currently available
Closed Captioning (CC) Turn on/off closed captioning.
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NFTC provides full featured phone service:
Keep your current phone number
Unlimited Canada-US long distance included
Voicemail, call forwarding, call waiting, call display and more available
*
*Excluding Alaska, Hawaii, Canadian Territories and some Independent Telephone areas. **Packages start at $25 per month for 160 minutes. Call 1-888-638-3575 to activate by country.
International long distance packages available **
Call Waiting Hit the flash button on your telephone to transfer between active calls.
Call Display Your telephone must be compatible with call display services.
Universal Call Trace
Immediately following a nuisance call, pick up the receiver and listen for the dial tone. Dial *57 (KS - keep safe) to activate Call Trace. A recorded message will confirm that the last call has been traced. Contact your local police department to take further action.
Message Relay Service (MRS)
Packetworks provides Message Relay Service (MRS) to our telephone customers. Simply dial 711 to connect with an MRS Operator. If you wish to call a MRS user, dial (888) 782-3676.
Anonymous Calling Dial *67 followed by the number you wish to call. Your caller ID will not be sent to the caller.
Call Forwarding Dial *72 immediately followed by the number you wish to forward to. A short tone will confirm that forwarding has been enabled Please verify forwarding by calling the original number.
Call Forward Cancelling
Dial *73. A short tone will confirm that the forwarding has been cancelled.
Voicemail
Dial *98 and follow the prompts. The default PIN is 4507. Change your PIN after initial log in & record it here _______________ To change PIN: dial *98 to enter the main menu. Press 4 to enter thesettings menu. Press 3 to enter security settings. In the security settings menu press 1 to change your PIN and follow the prompts. To change your greeting: at the main menu (*98) press 3 and follow the prompts. To access your voicemail remotely, dial 1-877-910-4810 and follow the prompts.
How do I add additional services or upgrade my Internet speed?
You may add services or upgrade your Internet speed at any time. Please give our Customer Service team a call 1-888-638-3575 or email [email protected] to discuss the changes you would like.
How do I make changes to my NFTC router?
We would be happy to help you make changes to your network name and Wi-Fi password to something more personalized. Please give our Technical Support team a call 1-888-638-3575 or email [email protected] to make the change.
How do I turn on/off the Closed Captioning (CC) on my TV? Please use the # key located on the bottom right of your remote for Closed Captioning on/off.
How do I run a speed test? To get the most accurate speed test, use an Ethernet cable to plug your most updated computer directly into Port 1 of the NFTC router. We recommending going to www.speedtest.net and choose the "NFTC" server. Be sure not to upload files or surf the web during this test.
What if I lose power to my NFTC devices? (Router, Set Top Boxes, etc.)
Once power returns, it may take several minutes for your Internet service to be restored. Please do not power-cycle or reboot your NFTC' router or Set Top Box manually unless instructed to do so by our Support Team.
My "Guide" button is unresponsive on my TV remote...
Please press the "STB" key at the top of your remote then press the "Guide" once again. If this does not fix your problem, please contact our Support Team at 1-888-638-3575 or [email protected].
What can I expect from my first bill?
Your account information. To payyour bill online, enter Zero followedby your 8-digit Account Number.
Add-on TV packages and/or channels.
What are the different ways I can pay my bill?We offer a number of convenient payment options including: online banking, pre- authorized credit card transactions, automatic withdrawals or in person at your local bank.
Pro-rated amount for Standard Basic TV.Pro-rated amount for "Discovery Pack" add-on.
Pro-rated amount for 50 Mbps Internet service.
Your first bill will include the monthly charges for each of your services. It will also include a pro-rated charge from the date of your installation to the end of the previous billing period. Please note services are billed one month in advance.
Pro-rated amount for Set Top Box rental.
Regular monthly charges.
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