19
Minimally-invasive Brain Surgery Smart Rx Family Medicine For America’s health PHYSICIAN Quarterly New Cancer Center Broke ground in May Kettering | Grandview | Sycamore | Southview | Greene | Fort Hamilton | Soin | Kettering Behavioral Published by Kettering Health Network Q1/2 : 2015

Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

Minimally-invasive Brain Surgery

Smart Rx

Family MedicineFor America’s health

PHYSICIANQuarterly

New Cancer CenterBroke ground in May

Kettering | Grandview | Sycamore | Southview | Greene | Fort Hamilton | Soin | Kettering Behavioral

Published by Kettering Health Network Q1/2 : 2015

Page 2: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KTable of ContentsNetworkNew Cancer Center .............................. 4

Emergency expands ............................. 5

Heart surgery for high-risk patients ....... 6

Genetically personalized cardiac therapies .................................. 7

Anterior hip replacement ....................... 8

Patient advisory councils ....................... 9

Become a better communicator ......... 10

Mission trip opportunities .................... 12

Physician Leadership Institute starts second cohort ........................... 13

Physician Hospital Alliance tools assist providers ................................... 13

Leadership changes support alignment ............................... 14

Epic updates ....................................... 15

Network partners to provide telemedicine ....................... 15

Smart Rx offered as CME ................... 16

Kettering/SycamorePursue personal goals with year-long resolve ......................... 17

Comments of encouragement ............ 18

Kettering & Sycamore named 100 Top Hospitals ................... 18

Kettering College opens OTD program ...................................... 19

Minimally-invasive brain surgery for “inoperable” tumors ....................... 20

Sycamore’s new wide-bore MRI ......... 21

Kettering & Sycamore medical staff welcomes new docs ........................... 21

Grandview/SouthviewFamily medicine for America’s health .. 22

Grandview’s joint surgery seeks improved patient care ............... 23

Grandview provisional Level III Trauma Center .................................... 23

Women’s health services improved ..... 24

Local health centers expand ............... 25

Grandview & Southview medical staff welcomes new docs ................... 25

Soin/GreeneCoordinated care ................................ 26

Soin launches new joint program ........ 27

Communication is key with hospitalists .................................. 28

Greene & Soin medical staff welcomes new docs ........................... 29

Fort HamiltonCardiac cath lab volumes climb .......... 30

Fort Hamilton ranks top 5% for quality care .................................... 30

Advances in lung cancer diagnosis and therapy ......................... 31

Physicians recognized as Cincinnati’s top docs ...................... 32

Fort Hamilton medical staff welcomes new docs ........................... 32

Kettering Physician NetworkLeadership changes ........................... 33

Primary care in Springboro grows ....... 33

New employee assistance program .... 34

Supplemental long-term disability available ................................ 35

Kettering Physician Network welcomes new docs ........................... 35

Are you willing to volunteer your expertise in any of the following areas?

• Author Physician Quarterly articles

• Contribute content ideas

• Serve as media spokesperson

• Speak at community events

Email: [email protected] or call (937) 752-2053

3

“With these freestanding Emergency Centers, residents will have better access to quality emergency care closer to home.”Fred Manchur, CEO of Kettering Health Network, on the network’s focus on expanding access to emergency care (p. 5)

“Patients who have the TAVR procedure aresitting up in their hospital rooms four hours later and talking to family and friends.”Brian Schwartz, MD, on the quick recovery time of Transcatheter Aortic Valve Replacement (p. 6)

“We’re lucky to have such a dedicated team hereat Kettering Medical Center when it comes to the neurosciences. The surgery is only part of it. It’s the after care, it’s the therapy. It’s an innovative atmosphere with a community hospital feel.”Phillip Porcelli, DO, on the importance of the entire team in delivering innovative, compassionate care (p. 20)

“Primary care is the path to putting the healthback in health care.”Paul Martin, DO, on the vital role of primary care providers to improve the health of people in the U.S. (p. 22)

“The goal of care coordination is to providethe right care to the right patient in the right location… Care coordination requires an increased focus on patient-centered care, rather than disease-centered management.”Jody Underwood on the mentality that is integral to the pursuit of care coordination (p. 26)

“It takes a great amount of trust for a patientto put their health in the hands of a physician, nurse, technician, or—on a larger scale—a hospital or network. As a testament to that trust, Hamilton residents are coming to Fort Hamilton Hospital to receive their heart care.”Patrick Lytle, DO, on the marked increase in cardiac cath lab volumes (p. 30)

#1 The rank in Ohio held by

• Kettering Health Network for orthopedic care

• Kettering Medical Center for trauma care and major cardiac surgery (p. 36)

6The number of mission trip opportunities featured (p. 12)

75%of U.S. healthcare costs are spent on treating preventable disease (p. 22)

72%of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28)

95th The percentile ranking Fort Hamilton Hospital holds for quality care, according to Truven Health Analytics (p. 30)

Physician Quarterly is published by Kettering Health Network to support communications between physicians, residents, fellows, alumni, and hospital administration.

Managing Editor: Emily Syvertson

Design & Layout: Christie Mildon

Additional Writing: Cheryl Kennison, Kerry Lange, Tara Pettit, Kendra Silvis, Michelle Wesney, Leigh Wilkins

Cover Photography: AGI Studios

On Our CoverPhillip Porcelli, DO, neurosurgeon at Kettering Medical Center, destroys a brain tumor with a laser via computer. This minimally-invasive procedure offers a game-changing alternative for patients with “inoperable” brain tumors (p. 20).

We need PHYSICIAN

Experts!

QUALITYOutstanding

Care

Page 3: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KN

ET

WO

RK

54

Network Continues to Expand Emergency Care Because minutes count in an emergency, Kettering Health Network has been on a mission to bring emergency services closer to where people live and work. The journey began in 2011 when the network opened its first freestanding Emergency Center in Huber Heights. Most recently the network identified northern Warren and Preble counties as areas in need of better and faster access to emergency services. In 2014, the network broke ground on two new Emergency Centers to serve these areas.

“With these freestanding Emergency Centers, residents will have better and faster access to quality emergency care closer to home,” says Fred Manchur, CEO of Kettering Health Network.

FranklinThe Kettering Health Network Emergency Center serving northern Warren County residents is located off I-75 at the Franklin/Springboro exit on State Route 73, next to the southbound 75 entrance ramp. The facility, which is accredited through Sycamore Medical Center, is 12,000 square feet and has 12 rooms. It has created 40 new jobs, including registered nurses, respiratory therapists, imaging and lab technicians, and support staff. Four board certified emergency physicians are also on staff.

After the ribbon cutting on February 3, the center held an open house on February 22. It officially opened for patients on February 23, 2015.

PrebleThe Emergency Center that will serve Preble County is located in Eaton next to the network’s existing Preble County Medical Center. It will have eight to 12 rooms, and is expected to create 25 to 30 new jobs. Four board certified emergency physicians will also be on staff.

It is scheduled to open August 24, 2015.

SoinAfter only two years of operation, the Soin Emergency Department needed to expand. In 2014, the network broke ground to add 12 new exam rooms, a nurses station, an EMS suite, and supply areas. The expansion will be open for patients in the summer of 2015.

Kettering Health Network Emergency Locations

• Fort Hamilton

• Franklin

• Grandview

• Greene

• Huber

• Kettering

• Preble (opening August 24, 2015)

• Soin

• Southview

• Sycamore

Kettering Health Network Emergency Center, Franklin

New Cancer Center to be Built on Kettering Medical Center CampusIn order to advance the level of health care in Ohio, Kettering Health Network is building a comprehensive cancer care center on the campus of Kettering Medical Center. The network broke ground on Thursday, May 14, 2015. Construction is expected to be completed in late 2016. The cancer center will offer complete care to patients in a caring environment, with dedicated patient-centric services and specialized treatments to fight cancer. The center will serve as a single touch point for patients, providing them with a wide range of services. The 120,000-square-foot, five-story facility will cost approximately $49 million.

Tailored amenitiesThe center will provide a full menu of cancer-specific amenities that

are tailored to patients’ needs, including:

• A café that focuses on the nutritional needs and tastes of patients with cancer

• Complimentary holistic medicines, such as medical massage

• A boutique in a serene, spa-like setting that offers post-surgical apparel and other products that help patients through their cancer journey

Designed for patients, by patientsFrom the very beginning of the project, the network has sought the input of current and former cancer patients.

“Our patients’ voices have been our guide throughout the planning of this cancer center,” says Fred Manchur, CEO of Kettering Health Network. “We formed a patient advisory council to provide direction for our decisions on everything from the building and interior design to the kind of food and furniture. The cancer center is designed for patients by our patients.”

Cutting-edge cancer care close to homeKettering Health Network is committed to providing comprehensive cancer care close to home, so patients can focus on their health without the stress of extensive traveling.

“We have the most sophisticated cancer treatment technology available so that patients do not have to travel out of the region to receive their cancer care. We also have the expertise required to help patients and their families navigate the journey through cancer treatment,” says Elizabeth Koelker, director of the oncology service line for Kettering Health Network. “This cancer center is being designed to provide the most advanced patient-centered care in an environment that focuses on healing the mind, body, and spirit.”

As the only network of hospitals in the Greater Dayton area to receive the Outstanding Achievement Award from the Commission on Cancer, Kettering Health Network is taking the next step in delivering quality cancer care.

Colleen Pike, Criswell Davis, and Amber Best, members of the patient advisory council for the cancer center.

Page 4: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KN

ET

WO

RK

76

Transcatheter Aortic Valve Replacement Provides Alternative for High-risk Surgical PatientsA team of interventional cardiologists and cardiac surgeons is performing transcatheter aortic valve replacement (TAVR) procedures at Kettering Medical Center for patients with aortic stenosis.

The TAVR procedure is a minimally-invasive alternative to heart surgery in which surgeons and cardiologists replace the aortic valve through a catheter. The procedure can be performed through three approaches: transfemoral, transapical, and transaortic. The procedure was first approved in 2011 for “inoperable” patients before the approval extended to high- and greater-risk surgical patients.

TAVR offers high- or greater-risk surgical patients–such as people with diabetes, lung disease, or the elderly–an alternative to

traditional heart surgery, for which they may be considered inoperable. Without aortic valve replacement, patients with severe aortic stenosis have a survival rate as low as 50% at two years after the onset of symptoms*.

This new procedure also offers reduced hospital stay and recovery time; whereas traditional aortic heart valve surgery requires about a five-to-six-day stay in the hospital followed by three months of recovery, patients who undergo the TAVR procedure typically recover in the hospital for two to three days and can resume most activities within a week.

“Patients who have the TAVR procedure are sitting up in their hospital rooms four hours later and talking to family and friends,” explains Brian Schwartz, MD, who along with Peter Pavlina, MD, is co-medical director of Kettering Medical Center’s TAVR program. “After having this procedure, patients feel dramatically better almost immediately. TAVR is a game-changer in the treatment of valvular disease.”

The team performed their first two procedures on November 24, 2014. Drs. Schwartz and Pavlina performed the first, and Raja Nazir, MD, and Thomas Merle, MD, performed the second procedure.

The Kettering Medical Center Foundation provided $48,000 in donor-designated funds to make equipment adjustments to one of Kettering’s operating suites in order to accommodate the TAVR procedure.

*Otto CM. Timing of aortic valve surgery. Heart. 2000;84:211-218.

** Goldbarg SH, Elmariah S, Miller MA, Fuster V. Insights into degenerative aortic valve disease. J Am Coll Cardiol. 2007;50(13):1205-13.

Pharmacogenomic Testing Personalizes Cardiac TherapiesThe office of Innovation, Research & Grants is conducting pharmacogenomic testing—which extends the study of pharmacology to modern genetics—to reveal cardiac patients’ risks of serious side effects and reduced drug effectiveness. This insight will allow physicians to make clinical decisions that improve therapeutic outcomes prior to initiation of therapy.

Working with Schuster Cardiology Associates and Southwest Cardiology, the studies include patients who have reported at least one problem with their cardiac medications.

After the patient’s cheek is swabbed, the DNA is sent to Companion Dx™, a comprehensive, health-focused provider of genetic analysis services, to run a genetic test. The results reveal each patient’s drug metabolism, information that is especially helpful for medications that have a narrow therapeutic window. The report also offers treatment recommendations.

Funding for this genetic testing is supported by Medicare.

“By performing pharmogenomic testing, we can tailor the best medical therapy for a patient by determining which agents and doses are most beneficial for a patient’s condition,” says Franklin Handel, MD, director of Cardiovascular Research at Kettering Medical Center.

Understanding patients’ genetic profiles prior to starting therapies can help physicians minimize risks by pre-identifying responders and non-responders, as well as avoiding potentially life-threatening adverse events. “For example,” says Dr. Handel, “certain patients taking Plavix (clopidogrel) have an allele which makes the breakdown of clopidogrel to its active metabolite less likely to occur in therapeutic blood levels. This would make the drug less likely to benefit the patient. By knowing the patient’s P450 2C19 hepatic activity, we can prescribe the proper antiplatelet agent for the patient.”

“This is one way that we are advancing and tailoring care to be patient-specific,” says Suzanne Coleman, director of Innovation, Research & Grants.

Located on the campus of Kettering Medical Center, the office of Innovation, Research & Grants supports the development of innovative solutions, clinical research studies, and new technologies throughout the network. It facilitates several grant initiatives, including Grandview’s Comprehensive Breast Center, supporting research requirements for the new occupational therapy doctorate program at Kettering College, and conducting numerous FDA-regulated studies for the development of new drugs and devices.

Did you know?$

$

The majority of prescription drugs only work in 30-50% of the people taking them

Two-thirds of office visits to physicians result in prescription drug therapy

About $350 billion is spent annually on ineffective medicine

Dr. Schwartz Dr. Pavlina

Dr. Nazir Dr. Merle

Aortic stenosis affects up to 7%

of the population over the age of 65*

Aortic valve disease is

responsible for more than 25,000

deaths annually**

7%

25,000

Page 5: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

Listening to the Patient’s VoiceNetwork develops patient advisory councils

Kettering Health Network has begun to more intentionally seek the voice of the patient as the key to unlocking medical, administrative, and primary care-based process improvements that help to achieve goals for quality, safety, and service. “Partnering with patients and families as advisors is a significant way to move toward our goal to be a patient- and family-centered culture—an organization that listens to and partners with those we serve so that the patient’s experience can help drive our improvements,” says Sandy Johnson, network director for Patient and Family Experience.

Kettering Health Network’s first official patient and family advisory council formed last November in Kettering Medical Center’s Surgical Services, where people constructively share feedback on hospital experiences, how care is delivered, distributed materials, and facility design.

“The council has pointed out very tangible things,” says Rebekah Wang, MD, medical director of Clinical Quality. “There were very practical ideas for how we can improve communication about starting an IV, discharging, and allergies. These came to light through the eyes of the patient.”

Initial changes make impactThe January 2015 perioperative physician meeting incorporated ideas from the previous patient and family advisory council. For example, since designating expert IV staff for difficult-to-start patients, the patient survey score for IV starts has already improved, Dr. Wang notes.

The simple change for IV starts has the potential to improve patients’ overall experience. “One of the patients asked, ‘If you can’t start my IV, how do I know you can do my surgery well?’” says Carol Applegeet, vice-president for Patient Care at Fort Hamilton Hospital, previous director of Surgical Services at Kettering Medical Center, and one of the founding leaders of the Surgical Services patient and family advisory council at Kettering Medical Center.

Patient-focused futureThe development of these councils is a priority for network leadership, who have established the goal of creating at least one

council at each facility, some service line based, while others serving more as general care councils, according to Johnson.

The network has an active council in Kettering Medical Center’s OR, the initial formation of a general care council at Sycamore Medical Center, and several other preliminary formations of informational meetings in various departments at each network facility, Johnson states.

“When patients defined what quality of care really means to them, the phrase that surfaced was, ‘If it matters to us, it should matter to you,’” says Jeanette Little, Kettering Medical Center’s manager of Patient Experience. “We’re looking at how we can really bring that slogan to life.”

Each voice matters“Every life counts, and every voice matters,” says Johnson. “There’s a reverence for life in the work we do, including listening to and learning from the people we serve.”

Amidst goals for quality standards and process improvement, the patient’s voice is a guiding light.

Little says, “Through these councils, patients are engaging with and investing in us as an organization, and we are doing the same with them.”

NE

TW

OR

KN

ET

WO

RK

98

Anterior Hip Replacement Offers a Speedy Recovery for PatientsIt is estimated that more than 285,000 total hip replacements are performed each year in the United States. Kettering Health Network surgeons perform the highest volume in the Greater Dayton area.

Getting patients back to their normal activities as soon as possible is the primary goal of any joint replacement surgery. Some of the joint surgeons from Kettering Health Network are performing hip replacement procedures using an anterior approach, as opposed to the more traditional posterior approach.

Advantages of anterior approachAnterior approach hip replacement differs from other surgical techniques in that the surgeon can replace the joint without cutting muscles or tendons from the bone, causing less tissue damage. This less-invasive method results in quicker recovery times, less pain, and improved mobility. Another advantage of the anterior hip replacement is that patients will not need to follow routine hip precautions post-operatively.

“The direct anterior approach allows patients to return to activities earlier than with the posterior approach secondary to decreased muscle damage during surgery,” says Jerry Ahluwalia, MD. “There are also lower dislocation rates and fewer post-operative restrictions in regard to bending and squatting.”

The anterior approach requires specialized instrumentation and a customized operating room table. The table’s design allows extension of a patient’s leg downward, which gives access to the front of the hip that is not possible with conventional tables.

“Because of the shorter recovery time, the anterior approach for hip replacements is optimal,” says Michael Welker, MD, from Far Oaks Orthopedists. “However, not everyone is a candidate.”

Best practicesAnother key component to a speedy recovery at any network hospital is a highly-specialized orthopedic team that educates the patient prior to surgery, and assists the patient and family every step of the way on their road to recovery.

Whatever approach is used, the experience and skill of the surgeon is key to a successful outcome. Since every approach to hip surgery has specific pros and cons, it is the surgeon’s responsibility to discuss each individual patient’s needs and match them to the best-suited approach.

Kettering & Sycamore

Michael Welker, MD Far Oaks Orthopedists

Gurpal (Jerry) Ahluwalia, MD Far Oaks Orthopedists

John Lochner III, MD Far Oaks Orthopedists

Grandview

Chad Weber, DO Orthopedic Associates of SW Ohio

Anterior approach hip replacement surgery will be available at Soin Medical Center in the near future.

Surgeons performing anterior hip replacement

Kettering Health Network has been recognized in 2015 as #1 in Ohio for Medical Excellence in Orthopedic Care by CareChex®—a division of Comparion®.

Page 6: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KN

ET

WO

RK

1110

For each competency area, the lowest possible score is 0, meaning that you don’t regularly employ any of the best practices for that competency area. The highest possible score is a 5, indicating that you see yourself as employing all five best practices in that area of competency. The lower your score, the more opportunities you have for improvement.

The Patient Will Hear You NowSandy Johnson, network director of Patient and Family Experience

In our “new” world of health care, we have moved from volume-based to value-based incentives and payment, from episodic to care-continuum roles of providers. The competing natures of providing compassionate care and meeting productivity goals puts physicians in a complex position.

Regardless of the modern healthcare environment, one thing will always be true: Physicians are at the core of the patient encounter, and their behaviors and human-connection skills impact not only the current encounter, but also the myriad of ways the patient will engage in his or her plan of care in the future.

While physicians are trained and often measured on individual performance, patients’ experiences and outcomes—safety, quality, and their

perception of care—cannot be driven by only one clinician. It takes all of us building a consistently coordinated and compassionate, patient-centric care delivery system. And it requires physicians to reevaluate older, more traditional approaches to delivering care, such as telling the patient, “I know what is best for you.” In the past, patients were rarely asked what they needed, and a one size-fits-all approach was common, albeit with good intentions.

Clinical competency is imperative, yet our sacred work also hinges on relational competencies. We understand that relationships heal, and intentionally honing our ability to create a healing presence re-infuses our work with joy.

Building on a foundation of compassion and a genuine

interest in the wellbeing of those we serve, we know that effective communication is linked to health, safety, and quality outcomes, as well as confidence in a provider. Communication is not something “soft and fluffy” that can be done well if one has “time.” Effective communication is a critical clinical skill that may come more naturally for some, but can be learned and retained by all with practice.

You have the power to impact healing in non-technical, non-pharmaceutical ways that will keep your passion alive for this sacred work, as well as build trusting relationships with your patients and their families.

Thank you for all of the ways you improve the quality of life for the communities we serve.

Personal communication assessmentPlease spend a moment with the personal communication assessment developed by Wendy Leebov, EdD, and Carla Rotering, MD, found in their book, “The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care.”

DirectionsFor each item, if you do it consistently, put an “x” in the box that is shaded orange in the column to the right.

How to score your profileCount the number of checks you entered in the shaded boxes in each column and write the total below the column’s letter in the TOTAL line.

What does it mean?Your totals in each column represent the extent to which you regularly demonstrate best practices related to these key physician communication competencies:

BEST PRACTICES IN PHYSICIAN COMMUNICATION A B C D E F G

I acknowledge my patients’ feelings in an empathetic way

I take a deep breath and focus before approaching my patient

I greet my patients warmly and establish positive rapport first

When family members are present, I try to acknowledge them and gain more insight about the patient from them

When I have an issue with a colleague’s action, I address it directly with that person

I validate and confirm the legitimacy of the patient’s feelings and perspective

If I have an issue with a co-worker, I raise the issue in a caring way

Before I sit down with a patient, I prepare, so I can immediately show my interest and knowledge of the patient

When I am visiting with a patient, I sit at eye level, lean in, and adopt an open, receptive posture

In difficult conversations, I communicate empathy for the other person’s feelings

I work together with the patient to set priorities for the time we have together

I encourage patients to share their feelings, and give enough time for them to do so

When the patient is speaking to me, I give my undivided attention instead of shuffling papers, typing, taking notes, or looking at the computer

I ask the patient how much they want to know, and I honor their preference

I open my mind to ideas and opinions from others on the care team, even when they disagree with mine

If a colleague has an issue with me, I listen and consider their point of view without being defensive

I avoid using acronyms and medical jargon, so patients can easily understand me

I encourage the patient to speak freely about their concerns before I intervene

I invite the patient’s ideas and viewpoints before making suggestions

I act as a positive role model for collaboration and teamwork

I encourage questions as I proceed with an explanation or instruction

I show empathy in my non-verbal behavior by nodding and staying attentive and concerned

I find out what people have understood instead of assuming they have understood me

I make an intentional effort to engage the patient as a partner in decisions

I check the patient’s (and family’s) understanding and comfort with next steps before ending the visit

When I have difficult news to share with a patient, I plan my approach so I am more likely to be effective and therapeutic

When I am with a patient, I am able to stop my mind from racing and really tune in to what the patient is saying, and hear the story behind the story

I regularly acknowledge and appreciate co-workers who are involved in the patient’s care

If family members are present, I show empathy for their feelings

I make the last six seconds of my interaction with a patient a positive memory for them

When family members are present, I invite their questions and address their concerns

In a difficult conversation with a colleague, I listen with an open mind to the other person’s point of view

I find out from the patient what they already know so I can build on it and address any misinformation respectfully

I communicate well with co-workers about the patient’s care plan so we will have a coordinated effort and not confuse the patient

When I am with a patient, I make an intentional effort to resist verbally interrupting or allowing interruptions

TOTAL NUMBER OF CHECKS IN EACH COLUMN A B C D E F G

“Who we are and what we bring within us that strengthens life may have more to do with healing that what we know or what we do.” -Rachel Naomi Remen, MD

COLUMN COMPETENCY AREA YOUR SCORE

A Mindful practice

B Collaboration and teamwork

C Effective openings and closings

D Communicating with empathy

E Effective explanations

F Engaging patients and families as partners

G Hard conversations

TOTAL OF ALL COLUMNS (out of 35 possible)

Page 7: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KN

ET

WO

RK

1312

Opportunities to Live with a MissionEach year Kettering Health Network employees, physicians, and other affiliates volunteer to travel across the globe to bring physical and spiritual healing. Our teams perform surgeries, dental care, eye care, and personal health education to villages that do not have access to health care. Providing assistance to various hospitals around the world is part of our calling.

PAPUA NEW GUINEA Robert Arrom, MD, OB/GYN from Fort Hamilton Hospital is putting together a team to work at Kudjip Nazarene Hospital in Papua New Guinea. They are in need of healthcare providers, including nurses, respiratory therapists, and physicians.

BELIZE Kettering College’s Health Science Division will take a mission trip to Belize. Anyone is welcome to join them, though there is a specific need for family practice and pediatric healthcare providers.

ALBANIA Allegheny West Conference is hosting a medical mission trip to Albania. They are in great need of nurses and nurse assistants.

HONDURAS A team is forming for a trip to Adventist Health International/Hospital Adventista Valle de Angeles, which is located in the mountains 30 minutes outside the capital, Tegucigalpa. Both non-clinical and clinical volunteers are needed to help conduct medical clinics at various villages.

KENYA Both clinical and non-clinical volunteers are needed to help conduct medical clinics in various villages in Kenya, Africa.

INDIA Allegheny West Conference is hosting this medical mission trip to India. They are in need of physicians, nurses, and other clinical help.

Seeking medical and nonmedical specialists• Sonographer

• Nurses

• Physicians

• Anesthesia

• Nurse assistant

• Respiratory therapists

• Optometrists

• Advanced practice clinicians

• Non-clinical personnel

Physician Leadership Institute Starts Second CohortJoseph Nicosia, Chief Learning Officer of Kettering Health Network

The Physician Leadership Institute is a

physician-designed program built to equip physicians with leadership and business skills for effective leadership within the network.

This January, the Physician Leadership Institute’s second cohort of 38 physicians began courses. We now have two cohorts of physicians receiving state-of-the-art leadership development resources.

Customized coursesPhysicians involved attend four half-day sessions a year for two years. Some courses include:

Breakthrough Leadership. This class emphasizes three leadership imperatives: setting clear direction, making sounds choices, and managing and motivating staff to execute on goals.

The Quest for Quality. Designed to bring clarity and focus to healthcare quality, this class enables physicians to mobilize staff toward providing the best possible care.

Data-driven Leadership. Participants hone their data analysis skills and learn to better leverage data for management, performance improvement, and decision-making.

Leading Change. This course prepares physicians to effectively lead change initiatives that renew the organization.

One of the unique features of this curriculum is an online discussion board where physicians can continue to develop the concepts presented in their classes.

Courses are presented by national faculty from the Advisory Board Company’s leader development

program alongside Kettering Health Network strategy champions.

Professional growthPhysician leaders play a critical role in advancing network strategies. Physicians who complete the program are introduced to issues that healthcare leaders are facing on a daily basis. The program also helps each physician to better understand their individual leadership strengths and opportunities for further development. Physicians who successfully complete the program will be eligible to participate in advanced physician leadership development initiatives.

Physicians interested in future leadership training programs should contact me at [email protected]

Providers Can Focus on Care with PHA Tools

Troy Tyner, DO, president of the Physician Hospital Alliance

As a physician, it is all too easy to get caught up in managing the details of modern health care. This

diverts time, energy, and focus away from caring for patients.

As a physician-led, physician-driven organization, the Physician Hospital Alliance (PHA) provides products that attend to the business side of a medical practice so physicians can focus on what they do best: providing high-quality care.

PHA programs and initiatives include:

• Coordinated managed care contracting

• The continued growth of group purchasing opportunities

• A referral service

• An online employee recruitment service

• A fringe benefits program for members and their staffs

To continue to prepare physicians and the network for the future, the PHA is re-negotiating managed care contracts which meet PHA contracting criteria; expanding

cost-saving services; and providing educational opportunities to PHA members and their staffs related to the local delivery of health care and group purchasing options.

To enroll in PHA, call Kim Kristian at (937) 752-2164.

Questions? Email [email protected]

Physicianhospitalalliance.com

The PHA is a resource for facilitating practices to be financially viable, quality driven, and patient centered.

2015MISSION TRIPSPapua New Guinea June 9-23

Belize July 20-29

Albania July 29-August 13

Honduras August 15-22

Kenya September 2-14

India November 18-December 2

Get involved!Contact Missions Outreach

(937) 752-2063

Page 8: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

KN

ET

WO

RK

1514

Leadership Changes Support Network AlignmentNursing leadership

Brenda Kuhn transitioned full-time into her role as Kettering Health Network Chief Nursing Officer. Kuhn has served the network for 15 years, the past seven as vice president of Patient Care Services at Kettering Medical Center. 

She relinquished her daily responsibilities at Kettering Medical Center to focus on One Best Practice, ensuring mission and culture, optimal quality, safety, service and performance outcomes are successfully deployed throughout each facility. 

Deanette Sisson has been named vice president of Patient Care Services at Kettering Medical Center, assuming the responsibilities previously held by Kuhn.

As Sycamore Medical Center’s former vice president of Clinical Services, Sisson excelled in implementing

innovative strategies resulting in improved patient care. She deployed excellent tools for nursing communication and alignment to enhance the patient experience.

Ronda Brandstater was promoted to vice president of Clinical Services at Grandview Medical Center.

During her past year at Grandview, Brandstater has demonstrated outstanding skills in improving patient, employee, and physician collaboration. Drawing from more

than a decade of nursing leadership, her experience positions Grandview for continued growth.

Quality focusTeri Sholder transitioned from a dual role capacity to focus solely on her duties as Chief Quality Officer. As Kettering Medical Center’s vice president for Quality since 2013, Sholder successfully developed and implemented standardized clinical and operational practices across the network.

Under her leadership, all network hospitals have recently had successful HFAP surveys, and the network ranked in the top national decile for quality and safety according to Truven Health Analytics. Sholder will continue leading the organization’s quest for the best outcomes in quality and patient safety.

Physician and business developmentJon Larrabee transitioned to vice president of Physician Recruitment for Kettering Health Network. As an excellent relationship builder with physicians and medical residents, he will focus his full attention on identifying and cultivating potential physicians for our network and

Kettering Physician Network.

Paul Hoover was named director of Business Development for Kettering Medical Center. He joins the network from Florida Hospital’s North Pinellas campus, where he successfully increased volumes and developed core markets as the senior leader of Business Development.

David Campbell was named director of Business Development for Greene and Soin, developing mutually beneficial relationships with area physicians and aligning the services offered by the network with the healthcare needs of the community.

Campbell has more than 14 years of experience in the healthcare field, and more than half of that time was as a physician liaison manager for Kettering Health Network.

Jason Brown was named manager of Business Development at Sycamore Medical Center. In this role, he identifies and develops growth opportunities for services provided by Sycamore and Kettering Behavioral Medicine Center.

Prior to this role, Brown was an acquisition liaison with Kettering Physician Network and an outreach development coordinator for Kettering Behavioral Medicine Center.

Epic UpdatesChuck Watson, DO, Chief Medical Information Officer at Kettering Health Network

Following completion of the Epic upgrade on January 18, attention is being

turned to optimizing Epic for end users and preparing for the ICD-10 go-live on October 1, 2015. As you may recall the ICD-10 go-live was postponed one year by the federal government.

Refresh your ICD-10 knowledgeThe physician eLearning for ICD-10 will again be available in HealthStream, and campus presentations will begin in the second quarter of this year. For more resources and details, please refer to the ICD-10 newsletter for quarter 1 2015, which is available in the physician lounges, as well as on the Physician and ICD-10 intranet pages.

Inpatient Epic Problem List CalculatorAvailable toward the end of the second quarter, the Epic Problem List feature is crucial to patients’ continuing care. The Problem List Calculator assists inpatient physicians by providing the greater specificity needed for diagnoses with ICD-10.

Note templates to comeWork has begun on network documentation templates which will contain elements to construct various notes (H&Ps, Progress Notes, etc.) that meet regulatory

compliance, ICD-10, and recognized quality parameters. Use of these templates, while not required, will provide physicians with easy-to-use note options that include required note elements.

Questions? Email me at [email protected], call (937) 914-7361, or contact me via Spok.

OCTOBER

2015

ICD-10 implementation date

GO-LIVE

Kettering Health Network to be the Exclusive Local Provider for Dayton Area HealthSpot KiosksKettering Health Network and HealthSpot have partnered to increase access to high-quality, affordable healthcare through HealthSpot stations. The telemedicine stations are private, walk-in medical kiosks staffed by an attendant. Inside, patients connect to a healthcare provider via a high-definition video-conferencing system and a suite of interactive digital medical devices that stream biomedical information to the provider.

Patients can visit the station without scheduling an appointment and can receive treatment for minor, common health conditions, including cold and flu, rashes and skin conditions, eye conditions, ear aches, sore throat, sinus infections, upper respiratory infections, and seasonal allergies.

Kettering Health Network is the exclusive local provider in the Dayton area. Patients who select a Kettering Health Network provider will be connected to a Kettering Physician Network physician or advanced practice provider

who will offer medical advice and write prescriptions remotely if indicated. HealthSpot visits will also be entered into Epic, ensuring continuity of care.

The kiosks will initially be open at eight Rite Aid locations throughout the region, with HealthSpot planning to open 100 locations throughout the state of Ohio by the end of 2015. Several health insurance companies currently cover telehealth sessions as a regular office visit. Patients can also self-pay for their visit.

Visit the Physician and ICD-10 Project intranet pages for additional resources and information.

Page 9: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

Your turn

Choose one area you wish to improve in both your personal and professional life. Write it down, including a specific approach toward improvement. Review this area as the year progresses and adjust your plan as needed.

Together we can take an active approach in achieving the goals we have set.

Enjoy this year with your family and friends, and in your careers.

Practice patience

When the pressures of the day pursue us at work, at home, and all weekend long, how do we respond to the next page, call, or question? Feeling constantly “on call”—whether for work or in demand at home—can lead to clipped, impatient interactions.

Unplug for a time and enjoy a pleasant discussion with a family member or friend. Practicing patience

in a clinical setting can result in both you and your patients feeling

more fulfilled. Having interactions at home when

refreshed can lead to more quality time with your family and friends, which plays an essential role in maintaining your work-life balance.

Listen attentively

As professionals we interrupt our patients on an average of 15-20 seconds after they start speaking. Are we doing the same to our families?

Practicing the art of listening for two minutes before we speak may open up conversations that otherwise might not occur.

KE

TT

ER

ING

• SY

CA

MO

RE

17

NE

TW

OR

K

16

Network Offers CME on Responsible Prescribing PracticesExcerpts taken from Ohio State Medical Association’s quarterly magazine, Ohio Medicine

Kettering Health Network, in partnership with the Ohio State Medical Association (OSMA) and other major hospital systems across the state, began rolling out an innovative new educational initiative this March called Smart Rx—Smart Medicine and Responsible Treatment.

“This program offers information on crucial compliance issues in a format that is concise, engaging, and accessible from many digital devices,” says Robert Patterson, vice president of Corporate Integrity and Ethics at Kettering Health Network.

Staying up to speedConsidering prescribing issues now account for more than one of every five disciplinary actions before the state medical board, it is imperative that doctors are aware of current prescription drug laws and other regulatory changes.

In the past year alone, lawmakers have sponsored more than a dozen bills that attempt to end abuse and reduce overdose deaths, which have jumped more than 440 percent between 1999 and 2012. In fact, more Ohioans now die from prescription drug abuse than car crashes.

Smart Rx will fill a key role to help doctors understand what they must do to protect patients and themselves.

Short and engaging coursesSmart Rx provides highly-visual, interactive online courses that doctors and nurses can take in 15- or 20-minute modules from their laptops, tablets, or phones.

To develop the four-part curriculum, OSMA worked with next-gen training firm Mindset

Digital, experts in unpacking complex information through online courses.

“Today’s professional has an attention span of eight seconds,” said Mindset Digital CEO and founder Debra Jasper, PhD. “It doesn’t mean they won’t tune in longer. But they are making a snap decision about whether these courses are worth their time.”

Physicians earn Continuing Medical Education credits for completing the sessions, which cover:

• New and pending laws that affect opioid prescription and reporting

• Strategies to help identify patients who might be abusing painkillers

• Alternatives to prescription painkillers for chronic pain

The series also includes videos from top medical professionals

across Ohio, as well state lawmakers, who share advice and insights.

Making people safer“Kettering Health Network physicians and allied health professionals should embrace this unique interactive online programming to review their evaluation and prescribing patterns for opioids and, in turn, provide the highest safety and quality of care for their patients,” says Paul Martin, DO, Chief Medical Officer of Grandview and Southview medical centers.

Questions? Contact Robert Patterson at [email protected]

Turn Resolutions into Year-long ResolveRobert Smith, MD, vice president of Medical Affairs, Chief Medical Officer of Kettering and Sycamore medical centers

What are your resolutions this year—both personal and professional? On January 1, perhaps you vowed to spend more quality time with your family or study for a recertification exam.

I am writing this at the time when most well-meaning intentions have waned. Personal goals such as “losing 10 pounds” and “eating more vegetables” are said to fall by the wayside on an

average of just three weeks into the New Year.

With numerous goals and to-dos on your list, consider refocusing on one or two resolutions that will span the personal and professional, making them essential to every part of your life. Here are a couple suggestions:

Smart Rx will fill a key role to help doctors understand what they must do to protect patients and themselves.

To enroll, visit mindsetdigital.com/smartrx-kettering

Log in using your email address and the temporary password: rxtraining

Page 10: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

KE

TT

ER

ING

• SY

CA

MO

RE

KE

TT

ER

ING

• S

YC

AM

OR

E

18 19

Kettering College Prepares To Open Occupational Therapy Doctoral Program In Fall 2015Responding to growing demand for occupational therapy and a shortage of therapists nationwide, Kettering College, a health sciences college on the campus of Kettering Medical Center, is in the final stages of preparation to launch its doctoral program in occupational therapy.It will be one of only 18 such programs in the United States, says its founding director Terrance Anderson, OTD, who joined Kettering College in November 2013. An experienced educator and clinician, Dr. Anderson has led curriculum development, accreditation efforts, and faculty recruitment.

Classes for the OTD program, which is Kettering College’s first doctoral program, will be held at the Ollie Davis Medical Arts and Education Center, located in Beavercreek, Ohio.

“We are pleased to welcome Kettering College to the Ollie Davis Medical Arts and Education Center,” says Jeff Brock, president of the Greene Medical Foundation. “Ollie Davis gave this facility to our Foundation in 2012 with the desire to continue her medical interests, and especially medical education, in Greene County.”

Network collaboration“Our close connection with the 140 occupational therapists who work at Kettering Health Network hospitals will make this program stand out,” says Dr. Anderson. “Another big draw is that Kettering College’s values of trustworthiness, innovation, caring, competence, and collaboration mesh well with the values shared by occupational therapy practitioners.”

This program offers an opportunity for clinicians across the network to become involved in a variety of aspects of student learning and clinical experience. 

“The dynamic interaction between Dr. Anderson and the staff of the OTD program raises the bar for us as clinicians to integrate innovation and clinical research into our daily work with our patients and their families,” says Marcia Cox, OTR/L, clinical specialist.

Kettering Health Network rehab directors, rehab managers, and occupational therapists formed an OTD advisory board to assist Kettering College staff with the needs analysis and business case for why an occupational therapy doctorate program would benefit the region.

“We have a shortage of occupational therapists in Ohio and this program will help fill the need for positions within the Greater Dayton area and Ohio in general,” says Diane Ryckman, MA, OTR/L, administrative director of rehab medicine and the orthopedic service line at Kettering, Sycamore, Soin, and Greene.

Responding to demandThe American Occupational Therapy Association has been encouraging institutions nationwide to develop entry-level doctoral programs like Kettering College’s.

“Occupational therapy is a growing field and is demanding more professionals who have post-graduate degrees,” explains Nate Brandstater, president of Kettering College. “The Ollie Davis Center is a first-class setting in which to start this program, and to broaden our footprint into Greene County.”

An advantage of the doctoral program for occupational therapy, says Dr. Anderson, is that it provides “extensive training to improve participation in clinical research, which will help students gain a better ability to provide evidence-based care. Occupational therapists need a great deal of didactic instruction and clinical experience to become proficient, and it is difficult to fit all of that into a master’s program.”

Dr. Anderson reports there were 206 applicants for the first 18-seat cohort. The program includes five semesters of classroom instruction; two semesters of field work; and four months in a doctoral experience, which can include clinical practice, research, administration, program development, and other areas of training.

Comments of EncouragementWilliam McCullough, MD, Chief of Staff at Kettering and Sycamore medical centers

In 2015 the winds of change continue to affect the healthcare environment. The

future will require aircraft engines of great leadership to navigate dynamic skies. Both physician medical staff leadership and administrative business leadership plan to collaborate, focusing on our triple aim directives and striving to achieve our One Best Practice model.

During my final year as Chief of Staff, I find great pleasure in leading our medical staff’s continuing journey which seeks relentless process improvement on behalf of our patients. Our sacred mission helps to sustain the many awards and accolades we have earned for outstanding patient experience and our HFAP accreditation evaluations. I extend many heartfelt thank-yous to my fellow physicians and executive colleagues who have worked together to make our innovative care process a reality.

Words of inspirationA highlight from 2014 is the positive feedback medical staff has received regarding our holiday medical staff meeting for Kettering Medical Center at the elegant Schuster Center. Our 50th “Golden Anniversary”—spanning from 1964 through 2014—was capped off with a DVD depicting 50 years of caring and innovation. It was a true blessing to participate in this feature, which depicted many of my distinguished former leaders and present colleagues who all have served their patients with professionalism, a loving spirit, trust, and empathy.

In this DVD, Ken Pohl, MD, heartwarmingly describes his

motivation for serving his patients: “The Lord gave me hands, talent, and insight. And I cannot refuse it; I have to use it because the worst thing is to not take advantage of what He gave you.” These are very inspiring words to guide each one of us and all of our staffs.

Working together My focus on quality and communication will continue to emphasize the “right doctors” boarding the “right trains” on congruent tracks traveling towards accountable, physician-driven clinical leadership. Thankfully—and by no accident—our recent physician survey has confirmed my suspicion that over

85 percent of our doctors are either engaged or aligned with Kettering Health Network.

Once again, I want to thank my many medical and administrative colleagues who work so well together for the benefit of our patients. Much of our medical staff committee work results from the outstanding integrity of our hard-working doctors, nurses, and executive leaders. Your ongoing support this year will help me lead our dedicated physicians on our sacred mission of providing our patients with the best care possible at every single one of our facilities, every single time.

For more info visit kc.edu/otd

Kettering and Sycamore Named Two of Nation’s Top HospitalsTruven Health Analytics has named Kettering and Sycamore medical centers two of the nation’s 100 Top Hospitals. Truven Health Analytics is a leading provider of information and solutions to improve the cost and quality of health care. This is the 11th time Kettering Medical Center has been recognized with this honor, and the seventh time for Sycamore Medical Center.

“We are extremely proud of this remarkable achievement,” says Roy Chew, president of Kettering Medical Center. “Kettering is one of only six hospitals in the country that has been named a 100 Top Hospital at least ten times and consecutively for at least the past three years. We are grateful to be consistently recognized as one of the best hospitals in the country.”

“This award reflects the commitment of our hospital’s physicians, nurses, and staff to provide an exceptional experience for every patient who comes through our doors for treatment,” says Walter Sackett, senior vice president of Sycamore Medical Center. “We are honored to receive this distinction.”

Study detailsThe Truven Health 100 Top Hospitals® study evaluates performance in 11 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; readmission rates for acute myocardial infarction, heart failure, and pneumonia; and Medicare Spend per Beneficiary (new this year).

Page 11: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

KE

TT

ER

ING

• SY

CA

MO

RE

KE

TT

ER

ING

• S

YC

AM

OR

E

20 21

Minimally-Invasive Laser Brain Surgery Provides Hope for People with Inoperable Brain TumorsNeuroBlate® laser therapy is now offered at The Neuroscience Institute at Kettering Health Network. Offered as a potentially life-extending option to patients diagnosed with “inoperable” tumors or tumors considered unsuitable for traditional brain surgery, NeuroBlate technology allows surgeons to reach more areas in the brain with a reduced risk of harming surrounding healthy tissue. “The procedure is done while the patient is in an MRI machine so the doctor can see the tumor and surrounding healthy tissue to apply laser energy where it is needed,” says neurosurgeon Phillip Porcelli, DO, of Kettering Medical Center. “The temperature of nearby healthy tissue is monitored to help ensure that it is protected as much as possible. Kettering Medical Center is the only hospital in Ohio to have this advanced technology, besides the Cleveland Clinic and University Hospital in Cleveland.”

The NeuroBlate System is used in conjunction with an MRI scanner, which allows physicians to view and guide the real-time progress of tumor destruction, offering patients better odds that the tumor will be completely treated. The integration of the NeuroBlate and MRI devices allows the neurosurgeon to precisely direct an MRI-compatible, gas-cooled laser probe through burr-holes to a desired target, administer laser interstitial thermal therapy (LITT), and monitor thermal dose using real-time MRI thermometry data.

Benefits“The big difference between this and traditional brain surgery is recovery and length of stay. It also limits blood loss significantly, reduces post-operative pain, and allows patients to recover faster and get back to their lives,” says Dr. Porcelli.

Post-operative NeuroBlate patients remain in the hospital for one to two days, as opposed to the 8.8 day hospital recovery length of stay for open-cranial surgery patients. Considered minimally invasive, the procedure

generally involves less pain, discomfort, and scarring than traditional surgery and allows patients to go home and resume normal activity sooner.

“While NeuroBlate therapy isn’t for every type of tumor, it gives a certain patient population an option, and it also allows them to recover faster with minimal risk,” says Dr. Porcelli. “To a patient who has been told, ‘We’re sorry, there’s nothing more that can be done,’ this gives them hope.”

Quality neurosurgery close to homeOffering this procedure is just one way in which Kettering Health Network offers state-of-the-art neurosurgical care close to the homes of the communities it serves.

“We’re lucky to have such a dedicated team here when it comes to the neurosciences,” says Dr. Porcelli. “The surgery is only part of it. It’s the after care, it’s the therapy. It’s an innovative atmosphere with a community hospital feel.”

Kettering • Sycamore Medical Staff Welcomes New Docs (Sept 2014 – Jan 2015)

ANESTHESIOLOGYDavid Kaffenberger, DOKettering Anesthesia Associates, Inc.(937) 293-8228

CARDIOLOGYJosephine Randazzo, DOCardiology Specialists of Dayton, Inc.(937) 454-9527

COLON & RECTAL SURGERYMichael Johnson, MDDayton Colon & Rectal Center(937) 435-8663

DERMATOLOGYJoseph Blackmon, MDDayton Skin Surgery Center, Inc.(937) 293-5567

EMERGENCY MEDICINEAlan Dupre, MD(937) 395-8659

FAMILY MEDICINEEva Campbell, MDCongress Park Family Practice(937) 435-9013

Alan Fark, MDXenia Urgent Care(937) 352-2850

GASTROENTEROLOGY Rosanne Danielson, MDDigestive Specialists, Inc.(937) 534-7330

Ben Thomas, DOSpecialty Medicine Care, LLC(937) 429-0607

GENERAL SURGERYJonathan Saxe, MDWright State Surgery(937) 208-2552

HOSPITALISTParasram Ramdeo, MDKHN IP Med(937) 395-6665

INTERNAL MEDICINESheila Cheruvelil, MDBeavercreek Commons Family Practice(937) 427-3333

OPHTHALMOLOGYJennifer Jaworski, MDDayton Eye Associates(937) 320-2020

ORTHOPEDICSJames Martens, MDOrthopedic Institute of Dayton(937) 298-4417

OTOLARYNGOLOGYStewart Adam III, MDSouthwest Ohio ENT Specialists, Inc.(937) 496-2600

PEDIATRICSTimothy Freeman, MDOhio Pediatrics, Inc.(937) 299-2339

Audey Veach, MDChildren’s Hospital Newborn Care Associates(513) 636-7216

RADIOLOGYFreddie Swain, MDAnuj Tewari, MDMatthew Tommack, DOKettering Network Radiologists, Inc.(937) 297-6306

REPRODUCTIVE ENDOCRINOLOGYNastaran Foyouzi-Yousefi, MDKettering Reproductive Medicine(937) 395-8444

Sycamore Installs Large, Wide-Bore MRISycamore Medical Center now offers the latest wide-bore MRI technology. This MRI system, with its wider opening (70 cm), noise reduction package, and faster, clearer scanning ability, offers patients a more comfortable exam experience.

With the ability to place the patient’s feet first, many procedures can now be performed with the patient’s head remaining outside of the bore. These features reduce patient anxiety and claustrophobia,

and in most cases, the need for anesthesia when compared to conventional MRI systems.

The wide-bore MRI also allows Sycamore Medical Center to better accommodate patients with special needs. Cardiac MRIs can often be performed without contrast, offering a non-invasive option for patients with renal compromise or a dye allergy.

This new technology also offers the ability to see soft tissue against a piece of metal, allowing

patients with total joint to have accurate MRI exams.

For more information, contact Sandra Chubner, Sycamore’s Radiology manager at (937) 914-6229. To schedule an appointment contact Central Scheduling at (937) 384-3888.Surgeons performing the

NeuroBlate procedureKettering Medical Center

Richard Gorman, DORaymond Poelstra, MDPhillip Porcelli, DOJamal Taha, MD

Phillip Porcelli, DO, prepares a patient for NeuroBlate surgery.

Page 12: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

GR

AN

DV

IEW

• SO

UT

HV

IEW

GR

AN

DV

IEW

• S

OU

TH

VIE

W

22 23

Family Medicine for America’s Health: Why?Paul Martin, DO, Chief Medical Officer of Grandview and Southview medical centers

For too long, the United States healthcare system has

been out of balance. Spending on treatment far exceeds spending on prevention. Our current payment system rewards for volume of care ordered by physicians rather than value derived from care. And, at times, the healthcare system can lose focus on the patient.

Primary care is the path to putting the health back in health care. A system based on primary care can help to deliver on the Triple Aim: better health, better care, and lower costs.

Better Health– Access to primary care can help patients live longer, healthier lives. In areas of the country where there are more primary care providers per person, death rates for cancer, heart disease, and stroke are lower.

Better Care– An increase in one primary care doctor per 10,000 people can decrease costly and unnecessary care. Evidence also shows that primary care is associated with a more equitable distribution of health in populations, a statistical finding that holds both cross-national and within-national studies.

Lower Costs– U.S. adults who have a primary care physician have 33 percent lower healthcare costs. Medicare spending is less for states with more primary care physicians, and these states have effective, higher-quality care.

A primary care system based on the values of family medicine can make America healthier. Family medicine wants to ensure that America is a place where health is primary. A place where:

• Doctors and patients work together in a true partnership on important health issues, including smoking cessation and prevention, nutrition and fitness, obesity, immunizations, and chronic disease management.

• Doctors have long-term relationships with their patients and evaluate and treat the patient holistically.

• Technology through computerized interoperability supports and fosters the

relationship between doctors and patients.

• Everyone has access to a patient-centered primary care medical home where most, if not all, of their healthcare needs can be met in a coordinated medical neighborhood that provides additional consultative care and management when needed.

• Prevention and health promotion are as important as treating disease.

• Doctors will engage employers, policymakers, health advocates, and civic leaders to address individual and population health as well as accelerate and expand access to primary care.

• Health disparities are reduced by increasing access to primary care.

• Financial incentives are fully aligned with quality care and better health outcomes.

To this end, the specialty of family medicine has launched a five-year initiative titled “Family Medicine for America’s Health,” which places emphasis on practice transformation, workforce development, payment review, primary care research, technology, and medical school education to transform itself and the healthcare system to ensure that family medicine can meet the nation’s healthcare needs.

A three-year communications campaign titled “Health is Primary” was also launched to advocate for the values of primary care, demonstrate the benefits of family medicine, and drive patient activation.

Grandview’s Joint Surgery Program Seeks to Improve Patient Care

For more info visit fmahealth.org or healthisprimary.org

Only three percent of U.S. healthcare spending is tied

to prevention and public health—75 percent of U.S.

healthcare costs are spent on treating preventable disease.

The U.S. healthcare system is the most expensive in the

world, yet it ranks almost last among industrialized

countries in patient health.

The U.S. healthcare system is treating conditions and

disease, not patients, in an episodic rather than

longitudinal manner from birth to death. Additionally,

much of the care patients receive is fragmented

and uncoordinated.

Grandview Medical Center’s joint replacement surgery program called together a team of people from orthopedic surgery, internal medicine, anesthesia, nursing, social work, information technology, registration, pre-admission testing, billing, home health, and every other hospital department engaged in joint replacement surgery care. Their mission: to achieve clinical outcomes and patient satisfaction scores that place Grandview Medical Center in the top five percent in the nation for joint replacement surgery.

The team met every two weeks during most of 2014, working to analyze every aspect of the patient experience, identify areas for improvement, establish metrics to measure progress, and create solutions. Leading the effort was Deby Moore, director of operational design at Grandview and Southview; Todd Anderson, senior vice president of market strategies; Matt Heckler, DO, orthopedic surgery; Troy Tyner, DO, internal medicine, network process improvement medical director; and Robert Melashenko, MD, and Rodney White, CRNA, anesthesiology.

Streamlined preadmission testing and educationOne of the team’s early findings was that the pre-admission testing process was time-consuming and inconsistent, requiring multiple doctor appointments and testing days. Now, the process takes about four hours from start to finish: patients undergo lab tests and imaging at Grandview, then meet with an internist to review test results. The same internist follows them during their hospital stay and post-discharge.

The team also tackled pre-surgery patient education, replacing the four-hour class with a 20-minute video that walks patients through the process of total joint replacement surgery and answers common questions. Patients receive the DVD and a detailed handbook when they are scheduled for surgery.

“We found that only 10 percent of patients were attending the pre-surgery class,” Dr. Heckler says. “Now, 100 percent of patients report watching the DVD, making them much better prepared for surgery.”

Clinical improvementsThe team made significant clinical improvements as well, including:

• Greater utilization of regional anesthesia, such as spinal and adductor canal blocks, which can reduce the risk of deep vein thrombosis and other complications

• Utilization of perioperative medication (such as tranexamic acid) to limit blood loss and the need for transfusions

• New pain medication protocols to increase patient comfort

• New fluid resuscitation protocols to achieve optimal hydration, since acute renal failure is a common complication of joint replacement surgery

• More frequent home health visits during patients’ first two weeks following discharge to reduce readmission

• Increased focus on customer service and patient-centered medical care

Early results indicate that these changes are making an impact.

Grandview Provisional Level III Trauma CenterIn late quarter 3 of 2014, Grandview Medical Center was designated a Provisional Level III Trauma Center.

“We saw the need for the hospital to offer this additional lifesaving, highly-specialized service to our patients,” says Paul Martin, DO, Chief Medical Officer of Grandview Medical Center.

Grandview is the fourth network hospital to open a trauma center, joining Kettering (verified Level II), Greene (verified Level III), and Soin (verified Level III).

Early Results• Reduced length of stay

by .37 days

• 98% of joint replacement patients surveyed September – November 2014 ranked their satisfaction level as excellent

• Reduced pre-admission testing and education wait times from six hours to an average four hours, a 33% improvement

Page 13: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

GR

AN

DV

IEW

• SO

UT

HV

IEW

GR

AN

DV

IEW

• S

OU

TH

VIE

W

24 25

Grandview • Southview Medical Staff Welcomes New Docs (Sept 2014 – Jan 2015)

INTERNAL MEDICINEKevin Volt, MDInternal Medicine Care, Inc.(937) 429-0607

NEONATOLOGYSarah Van Nostrand, DOPediatrix Medical Group of Ohio(937) 243-3839

OBSTETRICS & GYNECOLOGYMisty Dickerson, DOContemporary OB-GYN, Inc.(937) 433-4325

OTOLARYNGOLOGYStewart Adam III, MDSouthwest Ohio ENT Specialist, Inc.(937) 496-2600

PATHOLOGYErsie Pouagare, MDGrandview Hospital(937) 723-3889

Jill Rosset, MDPhoenix Pathology LLC(937) 660-8750

PEDIATRICSAudey Veach, MDChildren’s Hospital Newborn Care Associates(513) 636-7216

PLASTIC & RECONSTRUCTIVESalim Mancho, DOWright State Physicians(937) 208-4955

PULMONOLOGYMohammed Zeitouni, MDGrandview Hospital(937) 223-6837

Ehab Hussein, DOPulmonary Medicine of Dayton, Inc.(937) 439-3600

RADIOLOGYFreddie Swain, MDAnuj Tewari, MDMatthew Tommack, DOKettering Network Radiologists, Inc.(937) 297-6306

THORACIC-CARDIOVASCULARBuup Kim, MDPremier Cardiothoracic/Vascular Surgeons(937) 278-5100

Grandview Foundation Gives Women’s Health Services a Boost Two very successful fundraising campaigns by Grandview Foundation are enhancing women’s healthcare services at Grandview Medical Center and Southview Women’s Center—and providing great training opportunities for medical residents.

A major upgrade at Southview Women’s CenterIn 2013, Grandview Foundation raised funds to expand and renovate Southview Women’s Center, a resident training clinic adjacent to Southview Medical Center that offers a full range of obstetric and gynecologic care. The $250,000 project was completed in February 2015, and included:

• Purchasing a 3-D ultrasound unit and a digital colposcopy unit

• Adding two exam rooms, a larger charting room, a private patient education area, and an updated break room

• Creating a new conference room with high-tech audiovisual capabilities

• Developing new educational materials for patients

• Updating carpet, paint, artwork, and furniture throughout

“This is a very busy outpatient clinic, and the extra space makes a big difference for our patients, residents, medical students, faculty, and additional clinical staff,” says Mark Day, DO, an obstetrician/gynecologist who serves as director for the OB/GYN residency program. “We are excited about training our residents on the digital ultrasound and colposcopy technologies—it puts us ahead of the game in comparison to other residency

programs nationally. Also, it’s great to offer ultrasound on site, instead of sending patients elsewhere.”

New technology, training opportunities at Grandview The foundation’s 2014 campaign created a comprehensive breast center at Grandview, which brings the medical center’s breast care services together in one place. The center opened in October 2014.

The most exciting aspect of the $350,000 project from a patient care standpoint is the purchase of a digital mammography unit, says Mike Elrod, DO, general surgery program director at Grandview. “Digital mammograms have been shown to be about 15-28 percent more effective than standard mammograms in detecting tumors in women under age 50 and those with dense breast tissue,” Dr. Elrod explains. “They are also considered more accurate for pre- and peri-menopausal women. This technology will help us catch cancers earlier.”

The center offers new training opportunities for residents as well. “We are developing a curriculum that includes a didactic series and multi-specialty conferences

covering all facets of breast care,” Dr. Elrod explains. “This training will help ensure that residents in obstetrics/gynecology, general surgery, radiology, family practice, and internal medicine will be able to provide excellent breast care to their patients. We also plan to train general surgery and radiology residents to perform stereotactic and ultrasound-guided breast biopsies.”

As part of the hospital’s commitment to care for medically underserved people, the new center will offer a new community education and outreach program to increase breast cancer screenings and mammograms.

Save the date: August 17More than half of the money raised for these women’s health projects came from the Grandview Foundation’s Eagle Seekers Golf Tournaments in 2013 and 2014.

The 2015 Eagle Seekers tournament will be held August 17 at the Dayton Country Club. The event will raise funds to enhance resident and community education efforts, and fund updates to the Ohio University building on Grandview’s campus.

Health Centers Expand to Welcome More PatientsTroy Health Center now openThe Troy Health Center opened its doors to patients in the Tipp City and Troy areas in early February. The small ambulatory care center now offers additional medical specialties in areas including general surgery, vascular surgery, orthopedics, gastroenterology, pain medicine, internal medicine, and pulmonary medicine. In the future, the facility also plans to offer x-ray services.

“It is our goal to continue to provide the community with 10-minute access to quality physician care,” says Calen Bowshier, director of Business Development at Grandview and Southview. “Patients in the Tipp

City and Troy areas can see these specialists near home.”

The renovated facility is located in the same building as Upper Valley Family Care, a longstanding, multi-physician family practice.

Expansion at Englewood Health CenterThree new family medicine physicians have joined Kettering Physician Network Primary Care in Englewood.

Lewis Mahran, DO, and Kattie Amegatcher, MD, began to see patients at the center earlier this year. Ryan Foster, MD, will join Dr. Mahran and Dr. Amegatcher following the completion of his sports medicine fellowship in August.

The Englewood Health Center, a primary care base serving the Englewood and Clayton communities, is expanding its services in response to the needs of local patients to include: general surgery, orthopedic surgery, cardiology, physical and occupational therapy, X-ray, CT, ultrasound, and lab.

“The area is experiencing growth, and this site is conveniently located on the same campus as one of the busiest YMCAs in the Greater Dayton region, as well as a branch of Sinclair Community College,” says Bowshier. “We feel that this facility provides convenient healthcare options in the vicinity.”

Kellen Patten, DO; Kristen Caldwell, DO; Mark Day, DO, program director for the OB/GYN residency; Percy Frasier, MD, medical director for the Southview Women’s Center; Robert Fresch, DO; Molly Ashby, DO; Courtney Graybeal, DO, at the Southview Women’s Center.

Page 14: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

GR

EE

NE

• SO

ING

RE

EN

E •

SO

IN

26 27

Orthopedic Surgeons Help Launch Soin’s New Joint Replacement Surgery Program Soin Medical Center recently launched a comprehensive joint replacement surgery program with leadership from Aram Donigian, MD, Matthew Hess, MD, and Britton Wells, MD. These orthopedic surgeons worked with an interdisciplinary team at Soin, modeling the new program after Kettering Medical Center’s joint replacement surgery program, considered among the best in the country.

Dr. Donigian, Dr. Hess, Dr. Wells, and Diane Ryckman, MA, administrative director of the orthopedic service line for Kettering, Sycamore, Soin, and Greene, started meeting with the team in October 2014.

“The surgery itself is very important, of course, but so is great pre-operative education, peri-operative care, and post-discharge follow up,” says Dr. Hess. “We made sure that staff in every department that interacts with joint replacement surgery patients was on board. That’s important, because we know that a collaborative, team approach to joint replacement surgery leads to a high level of success.”

Adapting the program to Soin Team members spent time with their counterparts at Kettering and Sycamore medical centers, which have busy joint replacement surgery programs. Nurses and therapists attended in-services and a pre-op joint replacement surgery class, and received training on pain management; the surgical team observed joint replacement surgeries at Sycamore.

“The interdisciplinary team worked together quickly and efficiently,

and did an outstanding job of setting best practice goals for every phase of patient care,” says Ryckman. “They used Kettering Medical Center care protocols and quality processes as a guide, customizing them for Soin staff and patients.”

“We expect that this program will have the same strong outcomes as Kettering Medical Center’s in areas such as length of stay, post-operative pain control, and patient satisfaction,” Dr. Donigian says.

Coordinated care from day one One convenient aspect of the program is that patients can undergo pre-op testing, pre-op education, and a thorough physical exam all in one day at the Ollie Davis Pavilion, which is attached to Soin Medical Center. Clinical Nurse Specialist Lisa Meiring coordinates patients’ pre-op education and preparation, and follows them post-surgically until discharge. Two internal medicine specialists, Sven Raymond, MD, and Priyanka Edara, MD, also play a critical role, seeing patients pre-operatively and providing

medical management during their inpatient stay.

Prior to launching this program, only one surgeon—Dr. Wells—performed total hip, knee, and shoulder surgeries at Soin. Now, all three surgeons are doing so.

“This program gets everyone on the same page, and I feel like I have more support before, during, and after surgery,” Dr. Wells says. “For example, now we have a dedicated team, whose members are familiar with newer techniques, such as the use of tranexamic acid to reduce post-op blood loss. This familiarity allows us to work together more efficiently.”

Ron Connovich, vice president of finance and operations for Greene and Soin, says that this new program is part of the natural progression in the growth and development of Soin Medical Center. “Orthopedic surgery is one of many service lines that is coming into maturity as Soin grows as a full-service hospital,” he says. “It is part of our commitment to providing the residents of Greene County with high-quality care close to home.”

RIGHTCARE

RIGHTPATIENT

RIGHTLOCATION

Care Coordination

Working Together to Ensure Coordinated, Seamless Care

Jody Underwood, Director of Clinical Quality at Greene Memorial Hospital and Soin Medical Center

A network-wide effort to establish care

coordination protocols is gaining momentum. Leading the charge is the readmission, mortality, and advanced illness key result area team. This large, interdisciplinary, multi-facility team started meeting in January, and will have key processes in place by the end of 2015. I serve as team leader, and the team has great support from executive sponsor Deanette Sisson, vice president of patient care services at Kettering Medical Center. David Small, MD, chief medical officer at Greene and Soin, is on the team as well, adding a physician’s perspective to all we do.

What is care coordination? The goal of care coordination is to provide the right care to the right patient in the right location. Care coordination is essential for all patients, but especially for those who are at highest risk for hospital readmission and increased utilization of emergency department services, and those who are at an advanced stage of illness.

Care coordination requires an increased focus on patient-centered care, rather than disease-centered management. One important goal is to identify a patient’s post-discharge needs early in the hospital stay, addressing any potential barriers to success. For example, does the patient have transportation to

get to follow-up appointments? Can the patient pay for the prescribed medication? Are family members available to provide support as needed?

Communication is key Effective communication between care providers is essential, especially in “hand-offs” from one care setting to another. The team is finding ways to inform primary care physicians, specialists, post-acute care facilities, and home care providers about a patient’s post-discharge needs so that there are no delays or gaps in care. We are working with information technology experts at Kettering Health Network to create better communication mechanisms within Epic and other electronic medical records systems.

Another objective is to provide more aggressive post-discharge follow up. Perhaps nurses could call patients at home after a hospital stay, looking for problems such as missed follow-up appointments, unfilled prescriptions, and non-compliance with home therapy. All of these can affect a patient’s health status, risk for readmission and overall satisfaction.

Your input is crucial As a physician, you are on the front line of patient care, and we welcome your observations and recommendations. If you see an area for improvement in the network’s efforts to provide coordinated care, please share your concerns with me, a senior leader, or the quality director at any network hospital. I can be reached at 937-702-4141 or [email protected]

After surgery, patients stay on a dedicated unit on the fourth floor of the hospital. The unit’s new inpatient gym features practice stairs, a car simulator, and other amenities.

Page 15: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

GR

EE

NE

• SO

ING

RE

EN

E •

SO

IN

28 29

Greene • Soin Medical Staff Welcomes New Docs (Sept 2014 – Jan 2015)

ANESTHESIOLOGY Kerry Christensen, MDDavid Kaffenberger, DOSeong Bae Kim, MDKettering Anesthesia Associates, Inc.(937) 293-8228

Adam Montoya, MDWright-Patterson Medical Center(937) 257-1942

CARDIOVASCULAR DISEASEJosephine Randazzo, DOCardiology Specialists of Dayton, Inc.(937) 454-9527

CARDIOVASCULAR & THORACICMohey Saleh, MDAdvanced Heart and Lung Surgeons, Inc.(937) 279-9777

COLON & RECTALMichael Johnson, MDDayton Colon & Rectal Center(937) 435-8663

EMERGENCY MEDICINEAndrew Bohn, MDAlan Dupre, MD

FAMILY MEDICINECaleb Molokwu, DOCommunity Urgent Care(937) 399-5303

Christina Bereda, DOAlan Fark, MDXenia Urgent Care- API(937) 352-2850

Saurabh Basundhra, MDAleena Slone, MDGail T. Askew, MD, Family Practice(937) 458-4650

Parasram Ramdeo, MDKHN IP Med(937) 395-6665

GASTROENTEROLOGYTeressa Patrick, MDNarayan Peddanna, MDJigna Thakore, MDDigestive Specialists, Inc.- Dayton(937) 534-7330

Salma Akram, MD David Arner, MDChristopher Barde, MDRosanne Danielson, MDRichard Houston, MDRajkamal Jit, MDAnjali Morey, MDDavid Novick, MDNagaraja Oruganti, MDMarios Pouagare, MDKanan Sharma, MDUrmee Siraj, MDBikram Verma Ansil, MDDigestive Specialists, Inc.- Kettering(937) 293-2169

Malay Dey, MDDigestive Specialists, Inc.- Springboro(937) 534-7330

Syed Ali, MDVasu Appalaneni, MDGregory Beck, MDSteven Dellon, MDRupa Fritz, MDMichael Gorsky, MDPiush Gupta, MDIlyas Ikramuddin, DORizwan Kibria, MDAaron Knoll, MDDonald Lutter, MDPallavi Rao, MDDavid Romeo, MDGiti Rostami, MDSanjay Sandhir, MDJonathan Saxe, MDLisa Stone, MDNiaz Usman, MDMark Walsh, MDLarry Weprin, MDRobert Wille, MDWilliam Wilson, MDDayton Gastroenterology, Inc.(937) 320-5050

HOSPITALISTMatthew Brockman, MDSouth Dayton Acute Care Consultants, Inc.(937) 433-8990

Rebecca Ramirez, MDSycamore Primary Care Group(937) 384-6800

INTERNAL MEDICINESheila Cheruvelil, MDBeavercreek Commons Family Practice(937) 427-3333

Gurjeet Kahlon, MDValley Medical Primary Care(937) 208-8282

Patrick Mezu, MDPulmonary Medicine of Dayton, Inc.(937) 439-1884

Neha Patel, DOCommunity Physicians of Yellow Springs(937) 767-7291

ORTHOPEDICSJames Martens, MDOrthopedic Institute of Dayton(937) 298-4417

Paul Peters, MDBone & Joint Surgeons, Inc.(937) 836-3118

PEDIATRICSAudey Veach, MDChildren’s Hospital Newborn Care Assoc.(513) 636-7216

Sarah Van Nostrand, DOPediatrix Medical Group of Ohio(800) 243-3839

PHYSICAL MEDICINE & REHABRyan Hinman, MDKettering Physiatrists & Rehabilitation(937) 395-8666

RADIOLOGYFreddie Swain, MDAnuj Tewari, MDMatthew Tommack, DOKettering Network Radiologists, Inc.(937) 297-6306

Omar Majid, MDKMC Radiation Oncology(937) 395-8646

RADIATION ONCOLOGYCarl Jueng, MDStella Ling, MDGreene Memorial Hospital Radiation Oncology(937) 352-2146

UROLOGYJames Colombo, MDEric Espinosa, MDVlada Mardovin, MDSpringfield Urology(937) 342-9260

Communication CountsWhen it comes to improving the inpatient experience, there is no substitute

Meetings tend to get a bad rap. But at Greene Memorial Hospital and Soin Medical Center, they are helping hospitalists work more effectively with administrators, nurses, and other care providers to improve the inpatient experience and reduce inefficiencies that can cost time and money. Hospitalists play a key role in these meetings, which take place once a day, once a week, and once a month.

Hospitalists at Greene and Soin “quarterback” the inpatient care teams on medical/surgical floors and in the Intensive Care Unit. Also, they admit patients who are hospitalized following a visit to the Emergency Department (which accounts for 80 percent of all inpatients at Greene and Soin). The 10 hospitalists who work primarily at Greene and Soin are

contracted through South Dayton Acute Care Consultants, a private practice that also contracts with Kettering and Sycamore medical centers for hospitalist care.

The daily “huddle”Every morning, hospitalists at Greene and Soin lead an interdisciplinary team meeting on each unit to talk about medical/surgical and ICU patients. Care team members discuss how each patient is doing in relation to areas such as clinical care, social/psychosocial issues, barriers to discharge, and readmission risk.

“We want to keep on top of each patient’s needs and make effective use of our resources as we work toward hospital discharge,” explains David Small, MD, chief medical officer at Greene and Soin.

Weekly conferences Each week, Dr. Small meets with Sven Raymond, MD, head hospitalist for Greene and Soin, and Jody Underwood, director of Clinical Quality, Greene and Soin, to focus on hospital- and network-wide issues that may affect inpatient care.

“Something we’ve been tackling recently is the fact that on any given day, about one-third of Greene and Soin inpatients are in observation status—a much higher rate than other network hospitals,” Underwood says. “We are looking at that situation from a lot of different angles, and finding ways to manage observation patients more aggressively.”

Monthly strategy meetingsOnce a month, Dr. Small, Dr. Raymond, and Underwood meet with Indu Rao, MD, who is hospitalist coordinator for South Dayton Acute Care Consultants. These meetings are more strategic in nature, as participants discuss issues related to quality, physician communication, and care coordination at Greene and Soin. Dr. Small and others also work closely with Rebecca Ramirez, MD, Kettering Health Network hospitalist coordinator, to improve efficiency and coordinate One Best Practice for all hospitalist services across all network hospitals.

Frequent, regularly scheduled meetings have become indispensable in helping Greene and Soin team members improve care coordination and address any issues early.

“Before, the tendency was to communicate only when something went wrong,” Dr. Small says. “In the year or so that these meetings have been in place, we’ve made some positive changes and have seen improvements in patient satisfaction scores as well.”

“We want to keep on top of each patient’s needs and make effective use of our resources as we work toward hospital discharge.”

Hospitalists are the fastest growing specialty in the history of medicine.

72% The percentage of hospitals using hospitalists has risen from 29% in 2003 to 50% in 2007 to 72% in 2014.

44,000 The number of U.S. hospitalists has quadrupled, from 11,000 in 2003 to 44,000 in 2014.

Hospitalists work in hospitals, skilled nursing facilities, rehabilitation units, and other types of facilities.

Source: HealthleadersMedia

Page 16: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

FO

RT

HA

MILT

ON

FO

RT

HA

MIL

TO

N

30 31

Advances in Lung Cancer Diagnosis and Therapy

Robert B. Barriger, MD, Radiation Oncologist at Fort Hamilton Hospital

Lung cancer is the second most frequently diagnosed cancer but

remains the leading cause of cancer death in men and women. Many cases are diagnosed at advanced stages when treatment is less effective. However, advancements in diagnosis and therapy have increased the number of available therapies in the fight against this disease.

Recent efforts have been made to reduce lung cancer mortality through earlier diagnosis. In 2011 a randomized trial showed a 20 percent reduction in lung cancer-specific mortality when low-dose CT scans are used to screen high-risk patient populations compared to screening with chest x-rays. In general, screening with low-dose CT is recommended for patients between the ages of 55 and 74 with at least a 30-pack-year smoking history who quit no later than the past 15 years.

Various national societies interpret the data slightly differently.

Early stage non-small cell lung cancer (Stage 1) is typically surgically treated in medically operable patients. For patients who are not surgical candidates due to medical comorbidities or poor pulmonary function, highly focused and high-dose radiation therapy, stereotactic body radiation therapy (SBRT), or stereotactic ablative radiotherapy (SABR) yield greater than 90 percent local control of the primary tumor with few if any side effects. This high control rate favorably compares to the 30 percent local control of conventionally fractionated radiation for early stage lung cancers. Suitable candidates for primary SBRT/SABR are those with tumors <= 5cm and no lymph node involvement.

Targeting pulmonary tumors with the precision needed for SBRT/SABR requires specialized radiation equipment and treatment

planning. At The Gebhart Cancer Center, we use 4-D CT scans to assess respiratory and tumor motion during normal breathing. We also use cone-beam CT scans (a limited CT scan through the targeted area) to localize the tumor target prior to the delivery of each radiation treatment. Respiratory motion management and precise target localization allow us to target tumors with minimal variation and deliver high doses of radiation to a focused area while sparing the maximum amount of surrounding normal tissue.

Ohio Hematology Care (OHC) radiation oncology and medical oncology work collaboratively to ensure patients receive cutting-edge treatment. OHC has one of the largest clinical trial menus in the Tri-State which allows patients the ability to receive the newest drugs targeted for lung cancer.

I want to again stress the importance of screening high-risk patients, as effective treatment options exist for both surgical and non-surgical candidates with stage 1 lung cancer. Also remember that screening is not a substitute for smoking cessation and thus all patients should be counseled appropriately.

Dr. Barriger sees patients at the The Gebhart Cancer Center at Fort Hamilton Hospital. To schedule an appointment with Dr. Barriger, please call 1-844-424-6673.

Fort Hamilton Ranks in 95th Percentile for Quality CareEach year, Truven Health Analytics publishes a report comparing quality and efficiency of hospitals across the country. Hospitals are ranked on performance in the relevant measures of quality and safety, including mortality, length of stay, patient safety, core measures, readmissions, cost of care, and patient experience.

Fort Hamilton Hospital ranked in the 95th percentile in the 2015 report (based on 2013 performance) compared with 959 hospitals of similar size across the country. This means the quality of care at Fort Hamilton is better than 95 percent of the country’s similarly sized hospitals and has exceeded top decile performance. Hospitals that rank this high are the best in the country because they demonstrate a commitment to excellence through outstanding performance in patient care, operational efficiency, and financial stability.

This achievement was driven by the skill, effort, and dedication of the medical staff to the patients they serve.

Fort Hamilton’s Cardiac Cath Lab Volume Climbs

Patrick Lytle, DO, Medical Director of Cardiology at Fort Hamilton Hospital

It takes a great amount of trust for a patient to put their health in the hands of a physician,

nurse, technician, or—on a larger scale—a hospital or network. As a testament to that trust, Hamilton residents are coming to Fort Hamilton Hospital to receive their heart care.

We see the evidence of this in our cath lab volumes: In 2014, the cath lab reported a total of 905 cardiac procedures—a 32 percent increase from 2013. We also performed 175 coronary interventions, which is up 39 percent from 2013.

What makes this impressive is that, nationally, cath volumes peaked in 2008-2009. But we are still experiencing increases from our 2008 volume of 738 cardiac procedures.

This increase in volume can be traced back to several factors. Our cardiologists have always taken great pride in delivering high-quality care to our patients. Our nursing staff works hard to create a positive patient experience. In addition, under current leadership, the hospital’s reputational capital within the community has increased. I believe our surrounding community perceives this, entrusting their care to our cardiologists.

To care for the community how and where they need it, we are expanding a service line that encompasses all aspects of cardiovascular medicine, with the exception of open-heart surgery. This means that more than 90 percent of Hamilton-area residents can receive top-notch cardiac care at their own community hospital.

This growth reflects the dedication of the physicians, nurses, ancillary staff, and administration of Fort Hamilton and Kettering Health Network. Their desire and hard work to create the ultimate patient experience is paying off.

Group Patient Age

Smoking History (pack-years)

Other

USPSTF1 55 – 80 30 Current smoker or quit within the past 15 years

No comorbidities that preclude curative therapy

ALA2 55 – 74 30 No prior history of lung cancer

NCCN3 >= 55 30 Current smoker or quit within the past 15 years

NCCN >=50 20 With one other risk factor other than

second hand smoke

ACS4 55 – 74 30

AATS5 55 – 79 30

AATS >= 50 20 With an additional 5% risk of developing

lung cancer in the next 5 years

1 US Preventative Services Task Force: http://www.uspreventiveservicestaskforce.org/Page/Document/RecommendationStatementFinal/lung-cancer-screening

2 American Lung Association: http://www.lung.org3 National Comprehensive Care Network: http://www.nccn.org/patients/guidelines/lung_screening/4 American Cancer Society: http://www.cancer.org/healthy/informationforhealthcareprofessionals/acsguidelines/lungcancerscreeningguidelines/index

5 American Association for Thoracic Surgery: http://aats.org/multimedia/files/Guidelines/Lung-Cancer-Screening-Using-low-dose-computed-tomography-scans.pdf

Page 17: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

KE

TTER

ING

PH

YS

ICIA

N N

ETW

OR

K

33

FO

RT

HA

MIL

TO

N

32

Fort Hamilton Medical Staff Welcomes New Docs (Sept 2014 – Jan 2015)

EMERGENCY MEDICINEAndrew Selvarajah, MDTeam Health(856) 686-4322

FAMILY MEDICINEAlan Fark, MDXenia Urgent Care(937) 352-2850

Suzanne Hardacre, MDJason Hoke, MDIndian Creek Family Health Center- Oxford(513) 523-2340

Sherif Zihni, MDUrgent Care of Hamilton(513) 896-9700

GASTROENTEROLOGYDilip Bearelly, MDKettering Surgical Associates(513) 829-7133

HOSPITALISTRebecca Ramirez, MDSycamore Primary Care Group(937) 384-6800

MEDICAL ONCOLOGYColleen Darnell, MDOncology/Hematology Care, Inc.(513) 682-4800

NEONATOLOGYHitesh Deshmukh, MDChildren’s Hospital Medical Center(513) 636-3874

ORTHOPEDICSJames Martens, MDOrthopedic Institute of Dayton(937) 298-4417

PEDIATRICSSteve Milligan, MDCincinnati Children’s Hospital - Newborn Care Associates(513) 636-7216

PHYSICAL MEDICINE & REHABILITATIONAshok Poluri, MDMedicine Inpatient Group, LLC(513) 618-7430

PODIATRYNicholas Woebkenberg, DPMPodiatry Associates of Cincinnati(513) 474-4450

Fort Hamilton Physicians Recognized As Top DoctorsAfter asking more than 5,000 physicians—including MDs and DOs—who they would seek out for medical care of friends, family, and even themselves, Cincinnati Magazine compiled the Top Doctors 2015 List. Nine hundred physicians in 50 specialties made the list, each having received at least five votes from their peers.

Congratulations to the following physicians at Fort Hamilton Hospital who made Cincinnati Magazine’s Top Doctors 2015 List:

CardiologyFaisal Khan, MD

EmergencyMarcus Romanello, MD

General SurgeryDouglas Hingsbergen, MD

GastroenterologyRobert Cucinotta, MD

HematologyEvan Z. Lang, MD Paula Weisenberger, MD

Internal MedicineManish Sachdeva, MD

NephrologyRitche Chiu, MD Bhupendra Mahida, MD

OphthalmologyDaniel Love, MD

Orthopedic SurgeryJoseph S. Scheidler, DO

PsychiatryQuinton Moss, MD

PulmonologyMichael Gabrilovich, MD Richard Sternberg, DO

Radiation OncologyJohn F. Sacco, MD

RadiologyLinda Reilman, MD Raymond Rost, MD Adam Mussman, MD Robert V. Bulas, MD Robert Ernst, MD

Vascular SurgeryGirish Nagesetty, MD

Kettering Physician Network Makes Key Leadership ChangesAs Kettering Physician Network (KPN) continues to align strategic goals and improve processes, its leadership structure continues to evolve to best support and strengthen these initiatives.

Dan Haibach is now the executive director of Physician Partnership Services. He collaborates with network-employed

and independent physicians to strengthen their partnerships with KPN, while continuing to tap

extensive knowledge to implement best practices in physician contracting, compensation models, and compliance.

Dan Morris was promoted to executive director of Specialty Services for KPN. He oversees the network’s cardiac, orthopedic,

surgical, and neurosurgical service lines, and facilitates collaboration and measurable outcomes for specialty practices.

Matt Dabbelt was named director of Business Development. Working with physicians and hospital administration,

he establishes new physician partnerships, enhances physician and medical practice on-boarding processes, and implements physician relations and retention strategies.

Primary Care in Springboro Hires Fourth Physician to Keep Up with Rapid GrowthSince opening its doors in August 2013, Kettering Physician Network Primary Care in Springboro expanded from one family medicine physician to four, and recently added new clinical space to accommodate patient volume. The practice welcomed its newest team member, F. Ward Blair, MD, in December 2014. Dr. Blair graduated with honors from the University of Cincinnati College of Medicine and completed his residency while serving in the U.S. Army at Fort Belvoir, Va. In 1998, Dr. Blair and his wife and six children moved back to the

Dayton, Ohio area to practice in Springboro. Dr. Blair has served the community for 16 years and is board certified in family medicine.

Dr. Blair joins Michael Buch, DO, who has been on staff since the practice opened, and Kassandra Bond, DO, and Thomas Dunn, DO, who began last August. Drs. Buch, Bond, and Dunn completed the family medicine residency program at Grandview Medical Center.

“Patients appreciate that we want to build relationships with them that are based on trust and respect,” says Dr. Dunn. “We keep wait times low, take time to listen to what patients tell us during appointments, and investigate the underlying causes of their symptoms. I think people are drawn to this type of high-quality care and are getting the word out to our community.”

The practice is located at 52 Remick Boulevard in Springboro.

“I think people are drawn to this type of high-quality care, and are getting the word out to our community”

Page 18: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

KE

TTER

ING

PH

YS

ICIA

N N

ETW

OR

KK

ETT

ER

ING

PH

YS

ICIA

N N

ETW

OR

K

34 35

Kettering Physician Network Welcomes New Docs (Sept 2014 – Jan 2015)

ADMINISTRATIONPaul Martin, DOChief Medical Officer- Grandview Medical Center(937) 723-3413

Rebecca Ramirez, MDMedical Director of Hospital Medicine(937) 384-6800

CARDIOLOGYJosephine Randazzo, DOCardiology Specialists of Dayton(937) 454-9527

FAMILY MEDICINEEva Campbell, MDCongress Park Family Practice(937) 435-9013

Saurabh Basundhra, MDAlenna Slone, MDGail T. Askew, MD, Family Practice(937) 458-4650

Kerri Gibson, MDXenia Primary Care(937) 562-2280

F. Ward Blair, MDSpringboro Primary Care(937) 531-0120

Jon Baker, DOKelly Baker, DOJulie Broering, MDChad Fogt, MDIndian Creek Family Health- Ross(513) 737-6068

Suzanne Hardacre, MDJason Hoke, MDIndian Creek Family Health- Oxford(513) 523-2340

James Foster, MDLisa Heinemeyer-Foster, MDKettering Primary Care- Ollie Davis(937) 531-0132

Kattie Amegatcher, MDLewis Mahran, DOKettering Physician Network Primary Care - Englewood(937) 836-2424

Souyma Nadella, MDSycamore Internal Medicine(937) 866-6655

OBSTETRICS/GYNECOLOGYPhillip Carr, MDKettering OB/GYN Services- Hamilton(513) 867-1200

RADIOLOGYStella Ling, MDGreene Radiation Oncology(937) 352-2146

SURGERYGary Anderson, DOWarren Muth, MDCarol Sawmiller, MDSouth Dayton Surgeons(937) 534-0330

TRAUMASteven Santanello, DOKettering Medical Center Trauma(937) 395-8556

Supplemental Long-term Disability Disability insurance can be an important part of a physician’s income security plans. The long-term disability (LTD) plan provided by Kettering Physician Network is a strong foundation.

If you want additional security, Principal Financial Group and Kettering Health Network Individual Disability Income Advisor Keith P. Davis offers employed physicians a supplemental long-term disability plan on a voluntary basis. This plan includes:

• Individual non-cancellable disability insurance with own-occupation protection

• A 30 percent discount from standard rates

• Issue limit of up to $15,000 per month with financial underwriting

• Guaranteed issue of up to $5,000 per month if currently working

• Retirement security benefits

Because of the skill and commitment you contribute to the network and patients, KPN and Principal want to help protect the lifestyle those skills provide you and your family.

For a quote or consultation, contact Keith at [email protected] or (937) 449-0031.

New Employee Assistance Program Supports Needs of Physicians In response to the annual employee engagement survey, Kettering Health Network expanded Employee Assistance Program (EAP) offerings for employed physicians. Designed to make physicians’ lives easier by supporting the unique challenges physicians and their families face, these new benefits provide a wider range of assistance.The network worked with IMPACT Solutions, a behavioral health and people development consulting firm, to develop these services, which are also available to physicians’ families.

Mental health servicesThese free services are designed to help physicians manage stress related to burnout, marital and family concerns, anxiety, or depression. Clinicians provide confidential, 24/7 support. Employed physicians have access to an extensive local network of licensed mental health professionals who participate in the UnitedHealthcare plan.

To save time, appointments are expedited, and same-day appointments can be arranged if the situation is urgent. Off-site professional counseling, with up to three face-to-face counseling sessions for each concern, is available.

Financial and legal servicesEmployed physicians have access to free financial counseling. Identity theft prevention and recovery services include free identity theft monitoring through Control Your ID.

Legal assistance includes a complimentary consultation, as well as a 25 percent discount on most legal services.

Work-life balanceA free work-life resource and referral, available online or by phone, can save time and assist with daily living demands such as finding childcare, finding eldercare, traveling, relocating, and connecting to other community resources.

The easy-to-access Work Life website hosts vetted articles, resources, and interactive features that address issues physicians and families deal with every day.

Coming soon Later in 2015, physician-centered educational opportunities that focus on topics such as preventing burnout, balancing work and family life, and dealing with adverse patients will be available. Specialized services, such as physician peer coaching (for an additional fee), are on the horizon.

Call 24/7 for live, immediate assistance: 1-800-227-6007.

myimpactsolution.com (login: KHN)

Page 19: Q1/2 : 2015 PHYSICIAN Quarterly · of U.S. hospitals used hospitalists in 2014— a significant rise from 50% in 2007 (p. 28) 95th The percentile ranking Fort Hamilton Hospital holds

NE

TW

OR

K

36

©2015 Kettering Health Network, All Rights Reserved.TP15KHN0008-0070

First Name Last Name, Degree Office NameAddress 1Address 2City, State Zip Code

3535 Southern BlvdKettering OH, 45429

NONPROFITORGANIZATIONUS POSTAGE

PAIDDayton, OH

PERMIT No. 45

If you would like to submit an article or have information you would like to see in Physician Quarterly, email [email protected] or call (937) 752-2053.

Providing excellent care is only possible with our outstanding physicians.

We are extremely grateful for your ability to care

for patients in such an exceptional manner.

Because of you, our patients can continue to