QC Mananging grps

8/7/2019 QC Mananging grps

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QUALITY

CIRCLES


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INTRODUCTION

Quality circles is the result of interaction

between the American statistical method of

Quality control and Japanese organizational

practices.

Japanese were the first to introduce Quality

circles later adapted by American companies like

Lockheed and GM.

Responsibility of Quality circles is not restricted

to a few Engineers only but to every employee.


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WHAT ARE QUALITYCIRCLES?

Voluntary group of 8-10 employees who work onsimilar tasks or share an area of responsibility

Meet on regular basis to identify, analyze and

solve problems related to work

Quality circles value employee participation in

decision making and problem solving

Concept based on recognition of the employees

intelligence, experience, suggestions


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STRUCTURE OF QUALITY CIRCLES


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CHARACTERISTICS OF QUALITY

CIRCLES

OBJECTIVES

Encourage participation

Improve communication

Identifying and solving problems

SELECTION OF PROBLEMS

Free choice to employees

But problem is chosen according to the area of

function


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HOW DO QUALITY CIRCLESWORK


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QUALITY CIRCLE PROCESS


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7 basic QC tools

- Pareto chart

- Ishikawa diagram

- Flow Diagram

- Histogram

- Scatter plot

- Control chart


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Advantages of Quality Circles

Raises organization morale and employee motivation

Effective team work

Brainstorming results in creation of new ideas

Empowerment of employees and improves job

satisfaction

Improves analytical skills of employees

Promote cost reduction, improve productivity and

overall profitability.

Create problem solving capability of members of QC

Communicates organizational goals and problems

Increased communication between different levels of

company

A part of the cost saved is given as rewards to the

members of the QC which acts as an incentive


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PROBLEMS OF QUALITY CIRCLES

Inadequate training

Unsure of purpose

Not truly voluntary

Lack of management interest

QCs are not really empowered to make decisions


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EFFECT OFWORK CULTURE ON THE

PRODUCTIVITY OF QC

Successful in Japan

o Importance of quality

o

Compulsory trainingo Quality audit

o Participation of

employees in up

gradation of

technology

o Long employment

o Work isWorship

culture

Slow growth in India

o Conservative approach

of productiono Pressure from trade

unions

o Lack of training and

frequent meetings

o Lack of group efforts

o Reward

JAPAN INDIA


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THANK YOU


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PRESENTED BY

ANAVI KEDIA 24

JENISH KENIA 27SARIKA KHARCHE 29

MRINALINI KULKARNI 31

MANASI MODI 39

SHWETA SIVARAMAN

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QC Mananging grps