Quality Assurance in HE and VET11-12 May, 2006 Graz

Workshop 7QIBB – Qualitätsinitiative BerufsbildungThe Austrian Approach to Quality in VET

Part 1: Elements & principles of QIBB Part 2: Evaluation within the framework of QIBB

Part 1: Elements & principles of QIBB

• Austrian VET system

• QIBB guidelines & methodology

• Key processes & main indicators

• Implementation

VET system

BS part time voc. schools38,71%

KSP nursery & social pedag.

3,23%

LUF agriculture & forestry

3,23%

HUM social & service17,74%

HAK business17,74%

HTL engineering

19,35%

n ~ 300 000 students (15 000 CVET)

Education management

National level

Regional level

Local level

bm:bwk

GD VET

Provincial school boards

School inspection

Schools

HTL, ...

Autonomy and decentralization

TEACHING

PERSONNEL

BUDGET

Low regulation: Management by objectives and frameworks;Involvement of stakeholders

Budget suplied by government (student based mechanism)

Highly regulated

Great influence by teacher unions

The QIBB System

National reference models

European reference model for quality in VET

Austrian reference model for quality in VET

Austrian QM-system for VET providers in engineering

Specific implementation

CQAF

QIBB

HTL Q-SYS

10 School Inspectorates

HTL-unit in Ministry

75 Schools(approx.)

6 school types

QIBB principles

• Benefits for stakeholders

• CIP (PDCA-cycle)• 3 „r´s“ (result,

responibility, respect)

• Reference model for all VET providers

• Network of 6 QM-systems

• All system levels

• Optimisation programme

Quality Manifesto

• Implementation of QIBB (2005, each level of administration)

• Regular and systematic evaluation

• Annual quality report (balance, follow-up)

• Annual management & performance review

PDCA cycle

QIBB-methodology

Principles: process orientation, continuous improvement, systematic evaluation

Instruments: joint Q-matrix, web-based evaluation instruments, uniform system for

reporting and agreement on targets

Plan (P)Instruments: legal standards,

mission statement, quality objectives, control &

development programme, annual work programme

Check (C)Instruments: traditional appraisal

systems, internal and external self-evaluation from the system

level and individual level

Do (D)Instruments: process

descriptions, support structures, resources

Act (A)Instruments: quality report,

management & performance review

Q-MatrixHTL-MISSION STATEMENT

(with 7 quality areas)

17 OBJECTIVES

48 SUB- OBJECTIVES

Measures, output, indicators, evaluation (instruments)

HTL-QF 5: … offering students support in a motivating learning and working envrionment

Objective 5.2: To keep the teaching process transparent

Sub-objective 5.2.2: To make the performance assessment transparent

Measures: to show students the requirements, dates and criteria of performance assessment, ...

Output: defined performance requirements and assessment criteria, ...

Indicators: a transparent performance assessment that is perceived as fair, ...

Evaluation: survey (students), ...Instruments: questionnaire

HTL Q - MATRIX

QIBB-quality area 1: teaching and learningQIBB-MISSION STATEMENT

9 key processes on school-level

• School programme• Designing of educational offers  • Acceptance of students• Teaching • Performance assessment • School partnership and the business sector• Staff management• Resource management • Quality management

www.qibb.atwww.qibb.at

Main Indicators

M11 Systematic Evaluation# 1 share of VET-providers applying QM-systems respecting the CQAF

QIBBCQAF

# 6 share of participants who have completed a VET programme successfully

# 7 Destination of trainees after training# 9 Mechanism to relate developments

in labour market to VET-systems

# 8 Utilisation of acquired skills at the workplace

M10 Systematic staff development

K4 School achievements & educational success

K1 Career prospects and professional usefulness of training

K3 Up-to-dateness, innovation and practice-orientation

# 2 investment of training of trainers

Status quo of QIBB

QIBB-system & instruments

Planning & developing

Pilot programme Motivation Quality Academy

Implementing & testing

Teaching communityEvaluation cultureEducational standardsNetworking...

Changing & improving

2004 2006 2008

QIBB & Educational Standards

QIBB:Processes, principles (e.g. CIP), indicators

EQF & NQFmeetings

EDUCATIONAL STANDARDSProcess „Teaching“ (annual planning, assessment)

PROCESSES

EDUCATIONAL STANDARDSCompulsory education, AHS

D-A-CH

QIBB and EQF

Courses, Modules etc. Level n+1

JOB MARKET

Courses, Modules etc. Level n

Regulated professions, other professions

EDUCATION MARKET

LEARNERSWORKERS

Qualification Framework

Knowled

ge

Per

son

al &

Pro

fess

iona

l Com

pete

nci

es

Skills

Pe

rson

al &

Pro

fess

ion

al

Co

mp

eten

ces

Knowled

ge

EQF8 levels

Quality

Quality Assurance (definition of processes, systematic planning & evaluation) mutual trust & transparency mutual recognition of competences mobility employability & LLL