Interfacing in Crushing and Screening Plants

ISO 9001:2008 Quality management systems RequirementsGROUP 2MANGLAM SHARDAANKU KUMAR PANDEYK .K .TEJAContentsDefinition and overview General ScopeApplicationNormative ReferencesTerms and definitions

What is Quality Management?The act of overseeing all activities and tasks needed to maintain a desiredlevel of excellence.

Quality Control A process by which entities review the quality of all factors involved in productionISO 9000defines quality control as "A part of quality management focused on fulfilling quality requirements

Emphasis on three aspects:1. Elements such as controls, job management, defined and well managed processes, performance and integrity criteria, and identification of records2. Competence, such as knowledge, skills, experience, and qualifications

3. Soft elements, such as personnel,integrity,confidence,organizational culture,motivation,team spirit, and quality relationships.

.Contd.There is a tendency for individual consultants and organizations to name their own unique approaches to quality controla few of these have ended up in widespread use

Quality AssuranceA way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers

ISO 9000 defines as part ofquality managementfocused on providing confidence that quality requirements will be fulfilled

This defect prevention in quality assurance differs subtly from defect detection and rejection inquality control, and has been referred to as ashit leftas it focuses on quality earlier in the process

Management of thequalityof raw materials, assemblies, products and components, services related to production, andmanagement, production andinspection processes

Two principles included in quality assurance are: "Fit for purpose" (the product should be suitable for the intended purpose); and "right first time" (mistakes should be eliminated).Quality Management SystemA collection ofbusiness processesfocused on achievingquality policyand quality objectives to meet customer requirementsExpressed as the organizational structure, policies, procedures, processes and resources needed to implementquality managementInternational Organization of Standardization TheInternational Organization for Standardization(ISO) is aninternational standard-setting body composed of representatives from various nationalstandards organizations

Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercialstandards. It is headquartered inGeneva, Switzerland,and as of 2013 works in 164 countries

Is an independent, non-governmental organization, the members of which are the standards organization of the 164 member countries

It is the world's largest developer of voluntary international standards and facilitates world trade by providing common standards between nations.\ Nearly twenty thousand standards have been set covering everything from manufactured products and technology to food safety, agriculture and healthcare.Contd.ISO has three membership categories:1. Member bodiesare national bodies considered the most representative standards body in each country. These are the only members of ISO that have voting rights.

2. Correspondent membersare countries that do not have their own standards organization. These members are informed about ISO's work, but do not participate in standards promulgation.

3. Subscriber membersare countries with small economies. They pay reduced membership fees, but can follow the development of standards.

International Standards and other publications

ISO's main products are international standards. ISO also publishes technical reports, technical specifications, publicly available specifications, technicalcorrigenda, and guidesInternational standards: These are designated using the formatISO[/IEC] [/ASTM] [IS] nnnnn[-p]:[yyyy] Titlennnnnis the number of the standardpis an optional part numberyyyyis the year publishedTitledescribes the subject.IECforInternational Electrotechnical Commissionis included if the standard results from the work of ISO/IEC JTC1 (the ISO/IEC Joint Technical Committee)ASTM(American Society for Testing and Materials) is used for standards developed in cooperation withASTM InternationalyyyyandISare not used for an incomplete or unpublished standard and may under some circumstances be left off the title of a published work.

International StandardsInternational Standards are developed by ISO technical committees(TC) and subcommittees(SC) by a process with six steps:Stage 1: Proposal stageStage 2: Preparatory stageStage 3: Committee stageStage 4: Enquiry stageStage 5: Approval stageStage 6: Publication stageISO documents are copyrighted and ISO charges for most copies. It does not, however, charge for most draft copies of documents in electronic format. Although they are useful, care must be taken using these drafts as there is the possibility of substantial change before they become finalized as standardsContd.

ISO 9000 and ISO 9001TheISO 9000family ofquality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product. ISO 9000 was first published in 1987

ISO9000 deals with the fundamentals of quality management systems,including the eight management principles upon which the family of standards is based

ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill

Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001

Over one million organizations worldwideare independently certified, making ISO 9001 one of the most widely used management tools in the world today Reasons for having ISO 9001It has been observed that purchasers require their suppliers to hold ISO 9001 certificationa number of studies have identified significant financial benefits for organizations certified to ISO 9001certified organizations achieved superior return on assetsNote:While the connection between superior financial performance and ISO 9001 may be seen from the examples cited, there remains no proof of direct causationStudies have suggested that while there is some evidence of this, the improvement is partly driven by the fact that there is a tendency for better performing companies to seek ISO 9001 certificationISO 9001:2008 Quality management systems Requirements SCOPE General: This IS specifies requirements for a quality management system where an organization (a)Needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and (b) Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of thwe system and the assurance of conformity to customer and applicable statutory and regulatory requirements

ISO 9001:2008 Quality management systems Requirements SCOPE Application: 1. All requirements are generic and are intended to be applicable to all organizations, regardless of type, size and product provided 2. If any requirements of this IS cant be applied due to the nature of an organization and its product, this can be considered for exclusion 3. If exclusions are made, claims of conformity to this IS are not acceptable unless these exclusions are limited to requirements within clause 7, and such exclusions do not affect the organizations ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements ISO 9001:2008 Quality management systems RequirementsNormative ReferencesThe following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 9000:2005, Quality management systems Fundamentals and vocabularyISO 9001:2008 Quality management systems RequirementsTerms and definitionsFor the purposes of this document, the terms and definitions given in ISO 9000 apply. Throughout the text of this International Standard, wherever the term "product" occurs, it can also mean "service"THANK YOU