129
Republic of the Philippines Surigao State College of Technology Surigao City QUALITY MANUAL

QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Embed Size (px)

Citation preview

Page 1: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Republic of the Philippines Surigao State College of Technology

Surigao City

QUALITY

MANUAL

Page 2: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 3: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

I.I Distribution List

Department /Position Name

Office of the President Dr. Gregorio Z. Gamboa, Jr.

Office of the Vice-President for Administration

Office of the Vice-President for Academics

Office of the Vice-President for Research and Extension

Office of the Dean of Programs and Standards Dr. Ronita E. Talingting

Chairs: Teacher Education Arts and Sciences Engineering College of Industrial Technology Information Technology Hotel and Restaurant

Dr. Elvis P. Patulin Dr. Kyla N. Diaz Engr. Alexis B. Espaldon Mrs. Elesia B. Buenaflor Mrs. Teresita Toledo Mrs. Angelyn Guillen

Directors: Research Extension Quality Assurance

Dr. Alicia Z. Maghuyop Engr. Evangeline Sabejon Dr. Roberto C. Buenaflor

I.2. Scope of the Quality Manual of Operations

The quality manual of operations applies to all concerned organizations/dursions

from the office of the President down to the lowest support services delivery units which

include all four campuses such as Malimono, Mainit, Del Carmen, and City Campus.

Page 4: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Department /Position Name

Campus Directors: Mainit Campus Malimono Campus Del Carmen Campus City Campus

Dr. Georgito Posesano Dr. Teresita P. Senados Dr. Carlos H. Donoso

Chief Administrative Officer Dr. Ecclesiastes T. Dumanig

Planning Office Dr. Mauricio Adlaon

Student Personnel Services Ms. Maria Fe Guerra

Medical and Dental Services

College Registrars Mrs. Claire Ruaya

Guidance and Counselling Dr. Quincy Dumanig

Records Services Mr. Reynaldo Orozco

Budget Mr. Felipe Cacho

Accounting Mrs. Gay Rose Seguera

Cashier and Disbursement Mrs. Lowela Paqueo

College Librarian Mrs. Lorena Badiola

Supply Officer Mrs. Elsa Pelicano

NSTP Dr. Alex Alvarez

HRMO Ms. Ellen D. Detalo

I.3. Quality Manual and Its Objectives

This manual will provide general information and serves as a guide to all

employees of the college. This also presents how quality management systems are

established.

Page 5: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

2.0 Historical Background of the College

Surigao State College of Technology(SSCT) was formerly Surigao Norte School

of Arts and Trades, established as a trade school with the help of then Governor Jose

C. Sering on August 8,1969 by virtue of Republic Act 6057 under the supervision of

Supt. Marcelo S. Bonilla at Cebu School of Arts and Trades,Cebu City.

The school formally started its operation on September 15,1969 with borrowed

technology teachers from three different schools of the province. There were 103

pioneering students in the first secondary trade and the trade technical curricula. Two 2-

storey buildings were constructed upon donation of 1.2 hectares of land through the

Provincial Government. Along with this, several machineries were acquired from Japan

Overseas Cooperation Volunteers; Technical Vocational Education Program; Asian

Development Bank; and Philippine Australian Technical Vocational Education Program

which became instruments of becoming a full-fledged higher institution offering Bachelor

of Science in Industrial Technology and the Bachelor of Science in Industrial Education.

From 1969 ti 1988, Dr. Tomas P. Solana, the principal of Numancia National

Vocational School(NNVS) served as its 1st Principal and later became the College

Vocational School Superintendent II and steered SNSAT for almost two decades. Upon

Dr. Tomas P. Solana‟s retirement in February 1988, Dr. Ernesto N. Gonzales assumed

into office as the Vocational College Superintendent.

Through the efforts of the late Senator Robert Z. Barbers, R.A. 8650 merged

SNSAT with the Malimono School of Fisheries, a secondary school that offered the

Revised Fisheries Curriculum of 1972 under P.D. 223 in 1975, thereby creating the

Surigao State College of Technology(SSCT) which was signed into law on June 5,1998

by then President Fidel V. Ramos. With the conversion of SNSAT and Malimono School

of Fisheries to a State College, there was a major review of its organization, curriculum,

and programs and standards under Dr. Teresita T. Tumapon who took the seat as the

1st College President on September 25,1998.

The chartered State College integrated a satellite campus on October 30,2000

which is the Siargao National College of Science and Technology or SNCST situated in

Del Carmen , Surigao Del Norte. The integration was made pursuant to Section 8 of RA

7722 and Section 4.1 of RA 8292 . Dr. Gloria C. Gemparo, VIS-III of SSCT assumed as

its 1st College Administrator until May 4,1998.

The retirement of Dr. Tumapon on October 2,2003 paved the way for Dr.

Reynaldo T. Peña as the 2nd College President on October 3,2003 and after more than

four(4) months of presidency. Dr. Peña opted to end his term on February 29,2004 to

assumeas Regional Director of CHED-Region XI, Davao City where the then CHED

Page 6: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Regional Director,Dr. Joanna B. Cuenca was designated as the Officer-in-Charge of the

College on March 1,2004 until March 3,2005.

Engr. Henry L. Lañada, Ph.D. assumed into office on March 4,2005 , as the 3rd

College President of the Surigao State College of Technology and unexpectedly

resigned on January 4,2007 which eventually led to the designation of Dr. Jocelyn T.

Medina as Acting President effective January 5,2007 per BOT Resolution No. 490

s.2007. On May 11,2007 , the Board passed Resolution No.521 s.2007 approving the

appointment of Dr. Medina as the College President to serve the unexpired term of Dr.

Lañada effective May 15,2007.

On March 4,2009. Dr. Anastacio P. Martinez succeeded Dr. Medina and was

designated as Officer-in-Charge to the Office of the President per BOT Resolution No.

661 s. 2009 who served the College until August 14,2009.

On August 15,2009. Dr. Virginia D. Akiate who was the Regional Director of the

Commission on Higher Education in CARAGA Region was designated as Officer-in-

Charge of the College and was confirmed by the Board per Resolution No. 716 s.2009

during its Special Meetingon October 30,2009 at Almont Hotel and Inland Resort in

Butuan City. Her designation as OIC ended on November 30,2010.

The Surigao del Norte College of Agriculture and Technology (SNCAT) which

was formerly the Mainit National Agricultural School(MNAS) by virtue of R.A 5256 1983

Batas Pambansa Blg. 358 on May 26,21969 was integrated to SSCT through a

Memorandum of Agreement(MOA) entered into by and between CHED and TESDA on

October 10,2008 duly represented by TESDA Director General Emmanuel Joel J.

Villanueva and Dir. Virgnia D. Akiate who was then the CHED Reginal Director in

Caraga at the same time the Officer-in-Charge of SSCT withthe presence of the two

representatives of Surigao del Norte, Cong. Francisco T. Matugas of District I and

Cong. Guillermo A. Romarate Jr. of District II.

Under the Memorandum of Agreement, the Higher Education Programs of

Surigao del Norte College of Agriculture and Technology (SNCAT) will be placed under

the direct supervision of SSCT. The same was confirmed by the Board through

Resolution No. 735 s.2009 on December 28,2009 during its 44th BOT Meeting Dr.

Georgito G. Posesano , Professor II of SSCT-Main Campus was designated on

November 25,2010 as its Campus Director.

The year 2010 marked another milestone in the history of SSCT as the new lady

president, Dr. Gloria C. Gemparo, after undergoing the year-long selection process,

assumed into office as the 5th College President of the Surigao State College of

Technology on December 1,2010 pursuant to BOT Resolution No. 25 s.2010.

Page 7: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

With Dr. Gemparo at its helm, everybody hopes for a bright future as it faces 21st

Century challenges in pursuit of quality and relevant education for all its constituents.

2.1 Vision, Mission, Goals of the College

Vision. As an excellence-driven institution of higher learning, this manual serves

as one of the basis for productive employees and globally competitive graduates.

Mission. To provide assistance for relevant ,quality , sustainable restruction,

research ,protection and extension programs and services within a culture of

good institutional governance.

Goals. a. Foster Application of the discipline and provide its learners with Industry-based training and advancement of education in all fields.

b. Develop and utilize researches leading to the discovery of new products, systems, and services. c. Provide technology transfer useful to the community for socio-economic advancement. d. Institutionalize a quality –assured management system conducive to harmony and productivity. 2.2 Quality Policy Surigao State College of Technology commits to provide satisfaction for its clients by providing quality education and services with the atention of producing world class graduates by continously improving all its Academic Programs.

Page 8: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

3.0 Organizational Structure

Page 9: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

4.0 Appointment Letter

Appointment of Quality Manual Representative(QMR)

Page 10: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

5.0 Business Process Flow

Page 11: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

6.0 Quality Management System

6.1 General Requirements

Surigao State College of Technology has established, documented,

implemented and maintained a quality management system as a method of

ensuring that its clients/customers will be satisfied when it comes to products and

services.

Through the implementation of this quality manual, effectiveness will be

ensured, applicable standards, processes, sequences, and interactions are

identified, including the criteria and the different methods of control.

Internal Audit and Management review will be conducted to review,

monitor, analyze and measure the effectiveness of the quality system. Results of

these are examined and actions for review or changes are done to provide

improvements of the system.

SSCT does not practice outsourcing in connection with its Quality Manual

Operations. All its activities are done within the authorized scope of the

institution.

6.2 Documentation Requirements

6.2.1 General

SSCT ensures that its quality management system has a

documented policy posted in appropriate locations, a quality manual,

quality objectives, work instructions, documented procedures as

required by the international standard.

*The Documentation structure is as follows:

Level I - Quality Manual, Quality Policy and Quality Objectives

Level II - Procedures Manual

Level III – Work Instructions, regulatory requirements, guidelines,

policies, statutory and applicable standards and

records.

Page 12: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

6.2.2 Quality Manual

SSCT has established and maintains a quality manual that

describes the scope of the quality management system of the

college, which does not have any applicable exclusion.

The manual also contains the description of the processes, their

interactions and references of the documented procedures.

6.2.3 Control of Documents

SSCT has maintained and established a documented procedure

which ensures the necessary control on the approval, issuance,

review, up-date and re-approved of documents identifying changes

made and current revision status, availability of the documents at

point of use, legibility, identification and control of external and

absolute documents.

6.2.4 Control of Records

*SSCT has maintained and established a documented procedure

which defines control necessary for the identification, storage,

production, retrieval, legibility, retention time disposition of records.

Refer to Doc. No. SSCT-PM-01, control of Documents and Records

7.0 MANAGEMENT RESPONSIBILITY

7.1 Management Commitment

Through an established quality policy, quality objectives, internal quality

audits, management review meetings, strategic planning, SSCT

demonstrates its commitment to the strict implementation and effectiveness

of the quality system.

Refer to all associated documents

Page 13: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

7.2 Customer Focus

SSCT examines its clientele requirements through its curriculum offerings,

competent faculty, affordable and socialized scheme of education, well-

defined learning outcomes and admission requirements are reviewed

annually. A customer satisfaction survey is also conducted every end of

customer satisfaction survey is also conducted every end of the semester to

ensure customer/students satisfaction.

7.3 Quality Policy

SSCT establishes a quality policy that serves as its own framework on the

set of quality objectives. A review is done annually to determine if it is still

suitable and effective for the college, and this is communicate to all levels for

everybody to understand and for implementation. This policy is [posted at

some strategic areas in the college premises.

7.4 Planning

7.4.1 Quality Objectives

Quality objectives and Key Result Areas (KRA‟s) are being established

at relevant functions and levels within the College to satisfy customer

requirements and for continuous improvement on the effectiveness of

the quality management system.

Refer to annual quality objectives/goals.

7.4.2 Quality Management System Planning

SSCT carries out the quality management system planning through

annual preparation of preparation of work, action plans, work

instructions, strategic development plans with the purpose of achieving

quality objectives.

7.5 Responsibility, Authority and communication

7.5.1 Responsibility and Authority

The Organization Structure of SSCT can be viewed in 3.0 of this

manual. The responsibilities and authorities of the employees involved

in the quality management system processes are defined in the job

descriptions and are acknowledge by the concerned personnel through

their affixed signatures in the file copy.

Page 14: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

The President. The Chief Executive shall be the President of who shall render fulltime

service and perform the following duties:

a. To recommend to the Board of Trustees the appointment of Heads of

Departments, Professors, Instructors, Lecturers and other employees of the

College;

b. To designate College Officials to Administrative and Academic Managerial

and Supervisory Positions and Committees or revoke the same at his/her

discretion;

c. To fix the duties and hours of service of faculty members or employees and to

discipline them in accordance with existing laws, rules and regulations of Civil

Service Commission and other government agencies and associations where

applicable.

d. To act as ex-officio member of the Board of Trustees;

e. To perform acts and duties, which the Board may deemed appropriate to

delegate to the President so as to expedite the administration of the affairs of

the College.

Chief Administrative Officer (CAO. The Chief Administrative Officer is under the direct

supervision and direction of the President and shall perform the following

functions.

a. Exercise managerial and supervisory authority overall administrative staff and

committees as delineated in the organizational structure.

b. Coordinate with Executive Dean and Campus Directors on administrative staff

and committees as delineated in the organizational structure.

c. Initiate action for preparation and submission of reports.

d. Act other functions as the President may assign.

Administrative Officer v (Human Resource. The Human Resource Management

Officer shall be under the general supervision and direction of the Chief

Administrative Officer and shall perform the following functions:

a. Have administrative and supervisory authority over personnel assigned to the

Human Resource Management Office.

b. Responsible in disseminating updates relative to laws, rules and regulations;

and shall initiate seminars/trainings for the professional development and

growth of College Personnel.

c. Keep updated profile of College Personnel.

d. Responsible in preparing and keeping appointments of the College

Personnel.

Page 15: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

e. Act as liaison officer between and among government agencies in matters

related to human resource development.

f. Act as secretariat in the selection and promotion process.

g. Determine human resource needs of the College.

h. Perform other duties as the Chief Administrative Officer deemed necessary.

Accountant III. The accountant shall be under the general supervision and direction of

the Chief Administrative Officer and shall perform the following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the Office.

b. Prepare financial reports and submit to other fiscal agencies within the

targeted schedule.

c. Certify funds availability.

d. Supervise the preparation of payrolls and vouchers.

e. Update book of accounts.

f. Provide information on financial matters that concern the individual person.

g. Perform other duties as the Chief Administrative Officer deemed necessary.

Administrative Officer V (Budget). The Budget Officer shall be under the general

supervision and direction of the Chief Administrative Officer and shall

perform the following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the Office.

b. Prepare annual budget of the College upon consultation and coordination with

different division/unit heads.

c. Allocate funds to different division/unit heads regardless of funding source

subject to COA and DBM rules and regulations.

d. Institute transparency and accountability measures of the College funds.

e. Perform other duties as the Chief Administrative Officer deemed necessary.

Administrative Officer V (Supply). The Supply Officer shall be under the general

supervision and direction of the Chief Administrative Officer and shall

perform the following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the supply office.

b. Keep inventory records of the college.

c. Prepare consolidated annual procurement program

d. Facilitate purchase requests/orders

e. Act as custodian of the college properties.

f. Perform other duties as the Chief Administrative Officer deemed necessary.\

Page 16: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Administrative Officer V (Internal Audit). The management and Audit analyst shall be

under the general supervision and direction of the President and shall

perform the following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the supply office.

b. Coordinate with the President as to the implementation of programs, projects

and activities.

c. Act as internal auditor of the college.

d. Review financial transaction of the college.

e. Perform other duties as the President deemed necessary.

Administrative Officer V (Records). The Administrative Officer shall be under the

general supervision and direction of the Chief AO and shall exercise the

following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the supply office.

b. Act custodians of official communications of the college

c. Perform other duties as the CAO deemed necessary.

Administrative Officer V (Cashier). The cashier shall be under the general supervision

and direction of the Chief AO and shall exercise the following functions:

a. Have administrative and supervisory authority over all personnel assigned to

the supply office.

b. Keep records of collection, cash and check books of the college.

c. Supervise the preparation of report of collections and deposits, report of

check issued and report of disbursements.

d. Perform other duties as the Chief AO deemed necessary.

Quality Management Chair (QMC)

a. Ensures that a quality management system is established, implemented, and

maintained in accordance with the international standard;

b. Reports on the performance of the quality management system to the

management for review and as a basis for improvement of the system;

c. Conducts final review for Quality Manual and Procedure Manuals and submit

copies to the College President for approval;

d. Approves request for assurance of controlled documents;

e. Ensures that internal audit procedure is implemented.

Page 17: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Quality Management Vice-Chair (CMVC)

a. Assists the QMC is the performance of the responsibility and authority;

b. Performs such other duties and functions assigned by the QM Chair.

7.5.2 Internal Communication

SSCT establishes appropriate communication processes such as but not

limited to regular meetings, awareness, trainings, e-mails, inter-office

memos, circulars, etc. to ensures the effectiveness of the quality

management system.

7.6 Management Review

7.6.1 General

Management review is made once a year at most, and preferable after the

Internal audit, or when there is a need for it. This is to see to it that the

effectiveness of the quality management system is assessed. Though

management review, opportunities for immediate action(s).

7.6.2 Review Input

The minimum agenda of the management review are as follows but not

limited to: results of audits, customer feedback, process performance and

product conformity, status of preventive and corrective actions, follow-up

actions from previous management review, and changes that could affect

the quality management system as well as recommendations for

improvement.

7.6.3. Review Output

As a result of the management review, decisions as well as actions are

done from the top management in relation to the resources needed and the

improvement of quality management system effectiveness, its process and

product requirements.

8.0 RESOURCE MANAGEMENT

8.1 Provision of Resources

To enhance customer satisfaction and ensure that quality management system is

implemented, maintained and improved, an annual planning is convened by the

Management Planning Committee and in all levels of the organization for the

determination and provision of necessary resources to support this objective.

8.2 Human Resources

Page 18: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

8.2.1 General

SSCT ensures that instructional and support personnel, and all other

personnel performing any task in the quality management system are hired

based on the necessary qualifications which include those requirements

specified by the Civil Services Commission.

Refer to Qualification Standards set by the PSB.

8.2.2 Competence, Awareness and Training

Experience, skills, training, and education are used by SSCT in

determining the competence of its personnel.

Yearly, the Human Resources Management office provides training after

surveys and analysis are made.

To achieve the college‟s objectives and goals, regular meetings are held

by the different departments to enhance awareness.

Documents and important records are fled and maintained in accordance

the college‟s established Record and Documents guidelines.

8.3 Infrastructure

SSCT provides and maintained the infrastructure needed to achieve conformity

to product requirements though its preventive maintenance plans and checklist

for buildings, workings spaces, classrooms, laboratories, workshops, library,

water, electricity, lavatories, health services, and equipment‟s used for teaching-

learning process, transport services, internet services, and other necessary

utilities.

8.4. Work Environment

SSCT manages its work environment through observance for safety rules, use of

protective equipment‟s, preventive maintenance plans in connection with

electrical wirings, hygiene sanitation, environmental conditions for learning such

as temperature, humidity, ventilation, pollution control and ergonomics

9.0 PRODUCT RELIZATION

9.1 Planning of Product Realization

SSCT develops processes needed for the established objectives/KRA‟s,

developing curriculum and syllabi, establishes research agenda, administration of

students, classroom utilization, maintaining facilities, supply office,

purchasing/procurement of materials, financial management, assessment and

evaluation methods and training and hiring.

Page 19: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

9.2 Customer-Related Processes

9.2.1 Determination of Requirements Related to the Product

Product requirements including delivery activities are defined to meet

academic, professional and community‟s expectations through the approved

curricula, as per CHED requirements.

9.2.2 Review of Requirements Related to the Product

The review of curricular offerings is being done by a committee on

Curriculums Development after which these are received by Program Chairs

and submitted to the ROT for approval. For syllabi, department heads

reviewed them to be approved by the Dean of the Programs and Standards.

9.2.3 Design and Development Planning

SSCT ensures that in designing and developing the curriculum, it always

give special consideration to the welfare and benefits of the students.

Instructional materials and equipment‟s which are congruent to the program

must be made available.

Regular meetings and consultations with people who have the expertise

were always done.

Assessments and reviews are regularly conducted to determine if new

requirements can be met and evaluations are one to ensure effectiveness of

instructions.

The college also considers the following, : 1) Competence of instruction,

license requirements, occupational needs, required and needed facilities,

research data on the need for a new degree program, target clientele,

needs of industries etc.

9.3 Design and Development Planning

SSCT ensures that in designing and developing the curriculum, its always give special consideration tothe welfare and benefits ofthe students. Instructional materials and equipments which are congruent to the program must be made available. Regular meetings and consultations with people who have the expertise were always done.

Assessments and reviews are regularly conducted to determine if new requirements can be met and evaluations are done to ensure effectiveness of instructions. The college also considers the following: 1)Competence of instructors, license requirements ,occupational needs, required and needed facilities, research data

Page 20: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

on the need for a new degree program, target clientele, needs of industries, etc. 9.4 Design and Development Validation

Design and development validation is performed to ensure that planned product Characteristics are net by the resulting syllabus design. 9.5 Control Design and Development Charges In the academe, the explosion of new technology , rapid growth in science and technology lead to regular and periodic syllabus review.Persons are usually made to ensure that these changes are identified, documented and communicated. The review of design and development changes include evaluation of the effects of the changes on the designs used. The college maintains these records of the review of the changes. 9.6 Purchasing 9.6.1 Purchasing Process

SSCT observes that in all its purchases, they all confermed to the Procurement Act or RA 9184. Selection for its supplies also followed the same govering laws on procurement.

9.6.2 Purchasing Information

All products and services to be acquired are described on the purchase Requisitions, performance or delivery contracts and purchase orders. The BAC ensures the adequate purchase requirements.

9.6.3 Verification of Purchased Products

SSCT implements inspection activities to see to it that products purchased are in conformety to the requirements as specified in the purchse order.

10.0 Product and Service Provision

10.1.1 Control of Production and Service Provision

Production and service provision are planned and carried out through the work instructions, documented procedures, service contracts, maintenance plans and inspection plans.

10.1.2 Validation of Processes for Production and Service Provision

SSCT applies validation or processes for its service provision in case educational service cannot be carried out such as Administration of enrollment ,record assessment, record management and programs for

Page 21: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

education .This is documented through design and development validation results of curricula and syllabus, approval for equipments, teachers qualifications,record data and examination papers.

10.1.3 Identification and Traceability

SSCT sees to it that supplies, materials, equipments and other properties as well as services needed are identified and traceable as per their codes. The status of monitoring supplies and materials can be identified and traceable through inspection and acceptance records, while properties can be traced through physical inventories. Students are identified and trace through their courses, schedules, and student‟s ID number , and summary of grades.

10.1.4 Customer Property

SSCT implements systems that protects the student‟s credentials the TOR, Form 137 & 138, birth certificates, diplomas, Honorable Dismissals, and thesis. Belongings which are left or lost and found are deposited at the SSG office where it is listed as Lost and Found.

10.1.5 Preservation of Product

Supply management regulations such as handling, storage and protection apply to documents such as syllabi,printed materials, electronic materials, chemicals,raw-materials for laboratories, video tapes,compact disks, books, computers programs, office supplies and equipments.

10.1.6 Control of Monitoring and Measuring Equipment

SSCT practices methods/systems that will determine the need for equipment calibration as per standard requirement. The system is in conformity with COA Rules where the personnel concerned is requried to make an assessment report to the property custodian/ supply officer.

11.0 Measurement , Analysis and Improvement

11.1 General

SSCT carries plans on monitoring, measuring and analyzing improvement processes after an evaluation of objectives against acutal performance, progress report and customer satisfaction surveys are done. Internal quality audits were also practiced, to improve quality management system of the college.

11.2 Monitoring and Measurement

11.2.1 Customer Satisfaction

Customer Satisfaction are monitored through customer satisfaction

survey made in the entire college every end of the semester. If

Page 22: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

poor ratings are achieved, these will be construed to be in need for

improvement.

11.2.2 Internal Quality Audit

Internal quality audits are done annually purposely to determine if the

quality management system is effective and if it is strictly maintained in

accordance to planned arrangements and the requirements of the

standard.

11.2.3 Monitoring and Measurement of Processes

These processes are regularly monitored in strict compliance with

Quality objectives, KRA‟s, goals and targets. These are also initiated

by the College to ensure conformity to quality standards.

11.2.4 Monitoring and Measurement of Product

SSCT monitors and measures the products to ensure that curriculum

requirements are met through a thorough observation of performance,

assessments, examinations as per planned and acceptable criteria.

11.2.5 Control of Non-Conforming Product

SSCT established documented procedures that ensures that only

conforming product/materials are used. This control provides

identification, segregation, evaluation and disposition of non-

conforming products/materials.

11.2.6 Analysis of Data

SSCT engages in analysis of data to demonstrate the effectiveness of

the quality management system and for its continual improvement.

These includes all the necessary results of monitoring and

measurements such as internal quality audits, process performance,

complaints from customers, and services that conform to acceptable

standards including customer satisfaction.

12.0 Improvement

12.1 Continual Improvement

SSCT will initially continue to improve its quality management system

through meetings which is done on a regular basis, monitoring of its

quality objectives, annual internal quality audits, feed backs from

customers, data analysis and engaging in necessary corrective and

preventive actions.

Page 23: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 24: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Republic of the Philippines Surigao State College of Technology

Surigao City

PROCEDURAL

MANUAL

Page 25: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

GUIDANCE OFFICE

WORK PROCEDURE

Page 26: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street, Surigao City, 8400,Philippines

GUIDANCE AND COUNSELING OFFICE

ACTIVITIES PROCEDURE

1 Admission Testing 1.1 Asks for the admission requirements and testing receipt

1.2 Gives schedules to the examinee.

1.3 Administers the entrance test.

1.4 Scores the test

1.5 Releases the test result

2 Orientation of the Guidance Services

2.1 Coordinates with the division chair regarding the orientation schedule

2.2 Conducts the orientation of the Guidance Services

2.3 Evaluates the activity

3 Conducting Seminars/ Symposia

3.1 Identifies topic of activity and prepares schedule

3.2 Write letter of information to the Dean of Programs and Standards.

3.3 Coordinate with the Division Chair for the scheduled audience

3.4 Informs the participants through the Subject Teacher.

3.5 Conducts the Activity

3.6 Evaluates the activity

4 Organizing Seminars/ Symposia

4.1 Identifies topic of activity and prepare schedule

4.2 Write letter of information to the Dean of Programs and Standards.

4.3 Coordinate with the Division Chair for the scheduled audience

4.4 Invites speaker of the activity

4.5 Informs the participants through the Subject Techer.

4.6 Facilitate the flow of the activity

4.7 Evaluates the activity

5 Walk-in Counselling 5.1 Accomodates counselee for his/her concern

5.2 Refers counselee to the counselor assigned

5.3 Conducts Counseling session

5.4 Prepares narrative report

5.5 Files narrative report to their cummulative envelope

6 Called-in Counseling 6.1 Prepares counseling schedule

6.2 Gives call slip to the subject teachers of the scheduled counselees

6.3 Conducts Counselling session

6.4 Prepares narrative report

6.5 Files narrative report to their cummulative envelope

Page 27: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 28: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

CASHIER’S OFFICE

WORK PROCEDURE

Page 29: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 30: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

ACCOUNTING OFFICE

WORK PROCEDURE

Page 31: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street, Surigao City, 8400,Philippines

ACCOUNTING OFFICE

SUBJECT : RELEASING OF MID-TERM EXAM PERMIT OBJECTIVE : To provide guidelines on releasing of MID-TERM EXAM permit SCOPE : This procedure applies to all students in basic and higher education.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student

Student Account Clerk

Cashier

Student

Student Account Clerk

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 3 of 3

Balance Inquiry

Checks student‟s ledger record in manual file or

in electronic record, whichever applies

Directs students to cashier for payment

Processes payment and issues Official Receipts

Presents Official Receipts to Student Account Clerk

Checks the payment reflected in the student‟s ledger

Initials and fills out Exam Permit of students

Page 32: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street, Surigao City, 8400,Philippines

ACCOUNTING OFFICE

SUBJECT : RELEASING OF STATEMENT OF ACCOUNTS/BALANCES/PAYMENT HISTORY

OBJECTIVE : To provide guidelines on releasing of Statement of Accounts/Balances/Payment History

SCOPE : This procedure applies to all students in basic and higher education.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student

Student Account Clerk

Cashier

Student

Student Account Clerk

Accountant

Student

Student Account Clerk

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 4 of 5

Requests student’s Statement of Accounts/Balances

Directs students to Cashier for payment of Certification for

Statement of Accounts

Process payment and issues Official Receipt

Presents Official Receipts to Student Account Clerk

Requests students to fill out the logbook

Informs students to claim request after 1 working day for

the preparation and signature of the Accountant

Prepares Statement of Account and forwards to the

Accountant for signature

Presents school ID and affixes signature in the logbook

upon claiming

Issues Statement of Account to student

Signs the Statement of Account and forwards to the in

charge for release

Page 33: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street, Surigao City, 8400,Philippines

ACCOUNTING OFFICE

SUBJECT : SIGNING OF CLEARANCE OBJECTIVE : To provide guidelines in signing of clearance SCOPE : This procedure applies to all students in basic and higher education. PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student

Student Account Clerk

Cashier

Student

Student Account Clerk

Accountant

Student

Student Account Clerk

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 4 of 6

Presents filled out clearance form and official receipt

of latest payment

Checks student’s ledger record in manual or

electronic, whichever applies

Directs students to pay to Cashier for payment of

students with balance

Processes payment and issues Official Receipt

Presents Official Receipt to Student Account Clerk

Checks payment based on OR presented

Facilitates the signing of clearance by the Accountant

Signs the clearance and forwards to the in charge for

release

Presents school ID

Page 34: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street, Surigao City, 8400,Philippines

ACCOUNTING OFFICE

SUBJECT : PREPARATION OF FINANCIAL REPORTS OBJECTIVE : To provide guidelines in the preparation of Financial Reports SCOPE : This procedure applies to all transactions of the college. PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Office Clerk

Bookkeeper

Accountant

Bookkeeper

Accountant

Office Clerk

Bookkeeper

Accountant

College President

Office Clerk

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 4 of 7

Receives and checks the RCD, RCI, RD, and RADAI submitted by

the Cashier’s Office and forwards to the Bookkeeper

Prepares JEV and forwards to the Accountant

Reviews and signs the prepared JEV and returns to the

Bookkeeper

Records the reviewed JEV in the Special Journals and forwards to

the Accountant

Reviews and signs the Special Journals and forwards to the

accounting personnel in charge of posting to the General

Journals

Posts the Special Journals to the General Journals then forwards

to the Bookkeeper

Prepares Trial Balance and Financial Statements then to the

Accountant

Reviews and signs the Financial Statements and forwards to the

College President

Signs the Statement of Management’s Responsibility for Financial

Statements

Prepares Transmittal Letter and submits the Financial Statements

to COA

Page 35: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 36: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

COMMUNITY EXTENSION SERVICES OFFICE

WORK PROCEDURE

Page 37: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Community Extension Services Office

Planning for Community Extension Activities

Responsibility Activities Interfaces

Dean or Department Chair Notice of Meeting

Chair, Program Coordinator, Faculty of the Department

Formulation of Extension Plan

Program Coordinator Furnish a copy of the Extension Plan to CESO

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Notice of Meeting

Formulation of Extension

Plan

Furnish a copy of the

Extension Plan to CESO

Page 38: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Extension/Project Proposal Submission

Responsibility Activities Interfaces

Proponent Proposal Making

Extension Director Pre-evaluation

CRDE Council Technical Evaluation

Budget & Appropriation Committee

CRDEC for Review & Consolidation

BOT Members Finance Committee for further Review

College President BOT Approval

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Proposal Making

Pre-evaluation

Technical Evaluation

CRDEC for Review &

Consolidation

Finance Committee for

further Review

BOT Approval

Page 39: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Training Needs Assessment

Responsibility Activities Interfaces

Proponent Letter to President thru CESO

CESO Submits letter to Admin Office

Admin Assistant Receives letter for approval by President

Admin Assistant Issuance of memo order

CESO receives the memo

CESO Notify proponent

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Submits letter to Admin

Office

Receives letter for

approval by President

Issuance of memo order

CESO receives the memo

Notify proponent

Letter to President thru

CESO

Page 40: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Conduct of Training Needs Assessment to Prospective Partner Community

Responsibility Activities Interfaces

Proponent Letter to LGU/BLGU

Proponent & team Conduct interview, FGD, survey

Proponent & team, LGU/BLGU officials

Identify felt needs Preliminary TNA report

Proponent Make a research proposal

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Conduct interview, FGD,

survey

Identify felt needs

Make a research proposal

Letter to LGU/BLGU

Page 41: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Submission of Draft MOA/MOU to OSG & CRDEC

Responsibility Activities Interfaces

CESO Prepare draft MOA/MOU

CESO Submit to Board Secretary

Board Secretary Email draft MOA/MOU to OSG

Board Secretary Furnish CESO of the comments

CRDE council Submit to CRDEC for deliberation

BOT members Submit to Finance Committee for review & revision

College President BOT Approval

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Submit to Board

Secretary

Email draft MOA/MOU to

OSG

Furnish CESO of the comments

Submit to CRDEC for

deliberation

Submit to Finance Committee for review &

revision

Prepare draft MOA/MOU

BOT Approval

Page 42: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

MOA/MOU Signing

Responsibility Activities Interfaces

Board Secretary Furnish BOT Resolution to CESO

CESO Notify proponent

CESO Prepare invitation/short program

Proponent Prepare activity design

CESO Acknowledgement of MOA/MOU by legal officer

CESO Furnish a copy of the acknowledged MOA/MOU to proponent & collaborators

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Notify proponent

Prepare invitation/short

program

Prepare activity design

Acknowledgement of

MOA/MOU by legal officer

Furnish a copy of the acknowledged MOA/MOU to proponent &

collaborators

Furnish BOT Resolution

to CESO

Page 43: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Project Implementation

Responsibility Activities Interfaces

Proponent Letter to President

Proponent Prepare PR & activity design

Submit documents to President for approval

Budget officer/Accountant Submit for allotment & availability of fund

College President Submit for approval

BAC Bidding of signed documents

Supply office Notify CESO of the arrival of materials

CESO Letter request to college president for issuance of TO

Proponent & team Meeting with LGU/BLGU Officials for project implementation

Trainer/facilitator Monitor attendance of trainees

Trainers/facilitators Evaluate training conducted

Trainers/facilitators Feed backing

Trainers/facilitators/program coordinator/chair

Replanning

Trainers/facilitators Submit reports to CESO

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Page 44: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Prepare PR & Activity

Design

Submit PR & activity design for

approval

Submit for allotment & availability of fund

Submit documents for

approval

Notify CESO of the

arrival of materials

Letter to President

Letter request to college

president for issuance of TO

Meeting with LGU/BLGU Officials

Monitor attendance of

trainees

Bidding of signed documents

Conduct training

evaluation

Feed backing

Replanning

Submit reports to CESO

Page 45: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

Processing of Travel Order

Responsibility

Activities

Interfaces

Letter request to the President

Letter request to the President

Craft itinerary , DV & BUR( Acctg. & Budget

Offices)

Process for itinerary signature (Dean, OPS)

Process of itinerary signature (President)

Budget Office for Transaction

Recording/Obligation

Accounting Office for verification and

signature

Admin Office for DV Transaction

Cashier Office for check issuance

Back to the President‟s Office for signature

Release of Travel proceeds

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Page 46: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technology Narciso Street, Surigao City, 8400,Philippines

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: ______

Page No.: ___of ___

Availment of memo (Admin)

Craft itinerary , DV & BUR( Acctg. & Budget Offices)

Process for itinerary signature (Dean, OPS)

Process of itinerary signature (President)

Budget Office for Transaction Recording/Obligation

Letter request to the President

Accounting Office for verification and signature

Admin Office for DV Transaction

Cashier Office for check issuance

Back to the President’s Office for signature

Release of Travel proceeds

Page 47: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 48: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

GRADUATE SCHOOL

WORK PROCEDURE

Page 49: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400, Philippines

GRADUATE SCHOOL DIVISION

RATIONALE

Graduate Education provides opportunities for students to earn Master‟s and

Doctoral degrees in selected fields of study. It plays an active role in supporting all

aspects of graduate student life.

The graduate school has activities needed for its operation.

LIST OF ACTIVITIES

1. Enrolment

2. Changing/Adding and Dropping of Subjects

3. Subject Accreditation

4. Preparation of Class Program

5. Preparation of Teacher‟s Load

6. Room Utilization

7. Conducting Proposal Defense

8. Conducting Oral Defense

9. Application for Graduation

10. Signing of Clearance

11. Preparation of Course Syllabi

12. Preparation and Submission of Test Questionnaires w/ TOS

13. Conducting Major Examination

14. Submission of Grade Sheets

15. Class Visitation, Monitoring and Observation

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 15

Page 50: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

The following procedures ensure the smooth flow of transactions and activities of

the division.

ENROLLMENT FOR NEW STUDENTS

1. The student applicant will be interviewed by the Program Admission Committee.

He will also present to them all the requirements for admission.

2. If a student passed the interview he will then pay the entrance examination fee to

the Cashier and fill up the Student Personal Data Sheet.

3. The student shall take and pass the entrance examination.

4. After passing the entrance examination, he will then go to the Graduate School

Office for the pre-registration. He will write the subjects in the enrolment form and

have it signed by the Chair of the Graduate School.

5. The Student will go to the Registrar‟s office for the encoding of subjects that he

intends to enroll.

6. The student will proceed to the Accounting Office for the assessment of payment

of the tuition and other fees for that semester.

7. After the assessment the student will pay to the cashier the enrolment fee.

8. The student will proceed to the Registrar‟s office to submit the registration form

and all the requirements needed for Enrolment. He will also present the receipt

from the cashier as proof of payment for the entrance fee. He will also get the

Certificate of Registration (COR) as the last part of the enrolment process.

ENROLLMENT FOR OLD STUDENTS

1. The student will secure a copy of the clearance form from the office of the

Graduate School.

2. The clearance form shall be signed by the concerned school authorities.

3. The duly accomplished clearance form shall be presented to the Program

Admission Committee. He will also get the pre-registration form from the

office of the Graduate School Chair

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 10

Page 51: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

4. The Student will go to the Registrar‟s office for the encoding of subjects that

he intends to enroll.

5. The student will proceed to the Accounting Office for the assessment of

payment of the tuition and other fees for the semester.

6. After the assessment the student will pay to the cashier the enrolment fee.

7. The student will proceed to the Registrar‟s office to submit the registration

form. He will also present the receipt from the Cashier as proof of payment for

the entrance fee. He will also get the Certificate of Registration (COR) as the

last part of the enrolment process.

CHANGING/ADDING/DROPPING OF SUBJECTS

1. Changing/adding/dropping of subjects shall be done only for valid reasons

with the approval of the Chair of the Graduate School and acknowledged by

the College Registrar. It shall be done 2 weeks after the start of classes.

2. The student will secure a changing/adding/dropping form from the Registrar‟s

Office. He will then go to the Cashier‟s Office to pay the amount of P10.00 per

subject added or dropped.

3. The student will ask the teacher of the subject to be dropped or added to sign

in the changing/adding/dropping form.

4. After that, he will seek approval from the Chair of the Graduate School , Dean

of Program and Standards that College Registrar that he will add or drop a

particular subject.

SUBJECT ACCREDITATION

1. The student will get the accreditation form from the Registrar‟s office

2. The Program Head will evaluate the subjects taken by the student from other

institution whether a particular subject is credited or not.

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 11

Page 52: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

3. The duly accomplished accreditation form shall be approved by the Chair of

the Graduate School, Dean of Programs and Standards and College

Registrar

PREPARATION OF CLASS PROGRAM

1. The Program Head will refer to the prospectus of the program for the subjects to

be offered for that semester. He will also consider the requested subjects of the

students.

2. The Program Head will plot the subjects for the semester.

3. The Office Assistant will encode the subjects to be offered for that semester.

4. The final class program will be presented to the concerned faculty for the

approval.

5. The Chair of the Graduate School and Dean of Programs and Standards will sign

for the approval of the class Program.

6. The office assistant of the Graduate School shall distribute the approved class

Program to the concerned faculty.

PREPARATION OF TEACHER’S LOAD

1. The Program Head will craft the Teacher‟s Load based on the Class Program

2. The office assistant of the Graduate School will encode the Teacher‟s Load and

distribute it to the concerned faculty.

ROOM UTILIZATION

1. The Office Assistant of the Graduate School will encode the blank form of room

utilization.

2. The Chair of the Graduate School will plot the name of the faculty to their

assigned room

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 12

Page 53: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

CONDUCTING ORAL DEFENSE

1. The student must revise the manuscript after the proposal defense

2. He shall accomplish and submit Compliance Checklist

3. He shall pay the Oral Defense Fee

4. He shall submit thesis/dissertation manuscript to the Graduate School Office

5. He shall present his thesis/dissertation to the Panel of examiners

CONDUCTING PROPOSAL DEFENSE

1. The student must have passed the comprehensive examination.

2. The student shall enroll in thesis/Dissertation writing I

3. He shall submit three (3) Research Titles during the Title Hearing

4. He shall pay the proposal defense fee

5. He shall submit copies of thesis/dissertation manuscript to the Graduate School

Office

6. He shall present his thesis/dissertation proposal to the panel of examiners

APPLICATION FOR GRADUATION

1. The student will get the application for graduation from the Registrar‟s office.

2. He will comply all the requirements needed such as the accomplished clearance

form.

3. He will then let the application form be signed by the Chair of the Graduate

School, Dean of Program and Standards and the College Registrar.

4. He submits the application form for graduation to the College Registrar.

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 13

Page 54: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

SIGNING OF CLEARANCE

1. The student will secure clearance from the Registrar‟s office

2. The clearance will be signed by the concerned authorities who have direct

control over the student.

3. Clearance will be signed by the college Registrar. The student will receive a copy

of the clearance.

PREPARATION OF COURSE SYLLABI

1. The faculty members who are handling the same subject will convene together

and come up with a unified syllabus.

2. The faculty will gather topics from books and other reading resources.

3. Each graduate faculty will write the syllabi for all subjects that he handled.

4. The syllabi will be reviewed by the review committee which is composed of the

Program Head, faculty and area coordinator. It will then be approved by the Chair

of the Graduate School and Dean Programs and Standards.

PREPARATION AND SUBMISSION OF TEST QUESTIONNAIRES

WITH TABLE OF SPECIFICATION (TOS)

1. The faculty will prepare the Table of Specifications (TOS)

2. The faculty will formulate the questions for the major exam based on the TOS

3. The finished Test Questionnaire will be submitted to the Division Chair, for

approval.

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 5 of 14

Page 55: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 56: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

COLLEGE LIBRARY

WORK PROCEDURE

Page 57: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City, 8400,Philippines

PROFESSIONAL STAFF

COLLEGE LIBRARIAN III

Duties and Responsibilities:

1. Formulates and recommends policies, rules and regulations that will redound to

the efficient and effective utilization of library services and resource materials by

the faculty and staff, students and other clientele of the college.

Procedures/Work Instructions

1. Reviews all the functions of library operations

2. Formulates policies based on the its function

3. Prepares procedures based on the given functions

2. Plans and develops the general programs and activities of the library services in

coordination with the proper authority and in consonance with the college goal

and objectives.

Procedures/Work Instructions

1. Reviews college goals and objectives

2. Formulates programs and activities in response to college goals and

objectives

3. Send program and activity copies to authorized person for approval

3. Directs and supervises the library personnel in the operation and performance of

essential library services of the technical, readers, clerical, mechanical, and

utility services in the most efficient and effective manner such as in the following

activities of:

a. selection and acquisition of collection

Procedures/Work Instructions

1. Reminds the acquisition in-charge to send out letters to inform Department

Heads on the availability of book/periodical pricelists with attached Library

Material Request Form.

2. Checks the filled out Library Material Request Form with the recommended

title/s with author/s.

3. Collate the recommended titles per program/ curriculum.

4. Check the availability of the recommended titles from the present library

collection.

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 6 of 12

Page 58: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy

Narciso Street,Surigao City,8400,Philippines

b. organizing and processing/cataloguing and classifying of collections

Procedures/Work Instructions

1. Classifies the materials according to its type

2. Opens Follett Destiny library system

2. Clicks library catalog search access

3. Types title or author of the materials to check if the materials are already

catalogued

4. If the material is already catalogued, add the additional copies to the existing

library material

5. If the material is not yet catalogued, clicks ADD TITLE access to begin

original cataloguing

6. Encodes all information of the material based on the entries given by the

Destiny Cataloguing Manager

7. Attaches and scans barcode of the assigned material

c. collection and preparation and maintenance

Procedures/Work Instructions

1. Monitors the collection and acquisition in-charge for the development of

library collections

2. Checks the collection and acquisition documents for verification

3. Pass to the collection and acquisition in-charge for processing of

document

d. preservation and care

Procedures/Work Instructions

1. Monitors the preservation in-charge to which library materials are being

needed for repair.

2. Checks the repaired materials and distribute to the designated areas.

e. readers servicing/ reference guidance and assistance

Procedures/Work Instructions

1. Monitors readers services in-charge for the smooth operation of such area

2. Settles inadequate and inappropriate operations in readers services area

3. Maintains neat and orderly operations in readers services area.

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 6 of

Page 59: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

f. bibliographic preparations

Procedures/Work Instructions

1. Organize the material suitably for both the subject and the targeted users

circulations and control collection

2. Arrange the material so it is possible to use the bibliography from at least

one organizational approach without consulting supporting documentation

such as an index.

3. Provide multiple means of access as appropriate. Means of access

include both the useful arrangement of materials and the available

methods to search those materials.

4. Develop the scheme for a classified bibliography so that it is logical and

easy for users to understand.

5. Utilize recognized navigation features and other sound principles relating

to layout and file size for bibliographies published on the World Wide Web.

g. Library orientation and instruction and such other activities relevant to

smooth library services.

Procedures/Work Instructions

1. Explain the orientation packet. Place emphasis on how to locate a book by

call number.

2. Explain Follett Destiny Library System so that the students will be able to

know how to use the library system

3. Gives an exercise to the users to assess their understanding.

4. Establish library consortia/linkage with other college and university

libraries both public and private.

Procedures/Work Instructions

1. Gleans names of college and university libraries which involves in

consortia

2. Reviews and analyzes main features and services in such consortia

3. Decides which is the best and suit consortia for the needs of SSCT library

4. Makes a request to the president for consortia membership

5. Apply membership for the selected consortia.

5. Studies and evaluates student and faculty usage of library services as

basis for improving the delivery of library services to its clientele.

Procedures/Work Instructions

1. Prepares two assessment surveys for the students and faculty

2. Distributes the students and faculty survey

3. Collects the students and faculty survey

4. Tabulates their answers

5. Analyze both tabulated answers and make a conclusion

Page 60: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

4. Endorses requests and proposals/recommendations to appropriate college

authorities to provide the various needs of the library.

Procedures/Work Instructions

1. Sets a library committee meeting to the authorities

2. Distribute sa notice of meeting to inform them

3. Let the authorities evaluate the library materials to its specific curriculum

4. Collects their recommendations of such library materials for purchase or

renewal

5. Prepares and submits annual budget, periodic reports and other documents.

Procedures/Work Instructions

1. Identifies the library budget by multiplying the library fee into number of

enrollees

2. Enumerates all the library expenditures and provide its budget based on the

allocated financial resources

3. Totalizes all the library expenses and compare to its allocated budget

6. Prepares staff work programs and set of performance targets in consultation with

subordinates of the library services.

Procedures/Work Instructions

1. Calls for a meeting with the library staff

2. Consults library staff for work programs and set of performance targets

3. Finalizes the staff work programs and performance targets

7. Recommends the appointment, renewal and change of status of employees in

the library office.

Procedures/Work Instructions

1. Evaluates the library staff performance based on their work programs and

targets

2. Recommends and renew the library staff

8. Conducts performance evaluation.

Procedures/Work Instructions

1. Uses staff assessment survey for their performance evaluation

2. Rates the staff according to their work performance

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 6 of

Page 61: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

COLLEGE LIBRARIAN I

The Librarian I is responsible for providing library and research services

for the organization and maintenance of the library and its collections.

Duties and Responsibilities:

1. Manage the planning, administrative and budgetary functions of library and

information services

MAIN ACTIVITIES:

Establish and implement library and information policies and procedures

Procedures/Work Instructions

1. Reviews all the functions of library operations

2. Formulates policies based on the its function

3. Prepares procedures based on the given functions

Develop and manage convenient, accessible library and information

services.

Procedures/Work Instructions

1. Identifies the coverage of library and information services such as

acquisition, classification, cataloguing, and library services

2. Formulates the policies of its library and information services

3. Makes procedures of every library and information service.

Establish and manage the budget for library and information services,

technology and media

Procedures/Work Instructions

1. Identifies the library budget by multiplying the library fee into number of

enrollees

2. Enumerates all the library expenditures and provide its budget based

on the allocated financial resources

3. Totalizes all the library expenses and compare to its allocated budget

Develop and manage cost-effective library and information services,

technology and media

Procedures/Work Instructions

1. Prioritizes all library expenditures based on its importance

2. Enumerates all the prioritized items

3. Canvasses the prioritized items and provide allocated budget based on

library financial resources

4. Decides to which prioritized items are being purchased

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 6

Page 62: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City

Order materials and maintain records for payment of invoice

Procedures/Work Instructions

1. Negotiates the vendors/sellers about the prioritized items

2. Sends a copy to the vendors/sellers of the ordered items

3. Finalizes the transaction to the vendors/sellers

Analyze and evaluate library and information services, technology and

media service requirements

Procedures/Work Instructions

1. Identifies library requirements based of the CHED Memorandum Order

2. Compares the CHED Memorandum Order to the library existing

operations

3. Rates the library operation based of the CHED requirements

4. Conducts an evaluation survey for library users to assess library

services.

Prepare reports related to library and information services, technology and

media services, resources and activities

Procedures/Work Instructions

1. Collates all the reports in every operated library area

2. Summarizes all the reports

3. Makes a conclusion and recommendation of a summarized report

2. Provide effective access to library collections and resources

MAIN ACTIVITIES:

Develop and maintain collection management policies and procedures

Procedures/Work Instructions

1. Formulate collection management policies and procedures

2. Review the existing collection management policies and procedures

3. Revise and update the existing collection management policies and

procedures if necessary

Perform original cataloguing and classification of print, audio-visual and

electronic resources

Procedures/Work Instructions

1. Classifies the materials according to its type

2. Opens Follett Destiny library system

3. Clicks library catalog search access

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: 6 of

Page 63: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

4. Types title or author of the materials to check if the materials are already

catalogued

5. If the material is already catalogued, add the additional copies to the

existing library material

6. If the material is not yet catalogued, clicks ADD TITLE access to begin

original cataloguing

7. Encodes all information of the material based on the entries given by the

Destiny Cataloguing Manager

8. Attaches and scans barcode of the assigned material

Develop and maintain special indexing systems and files for special

collections

Procedures/Work Instructions

1. Classifies special collection according to its type

2. Opens Follett Destiny library system

3. Clicks library catalog search access

4. Clicks Material type search box and select Add Title for special

collections

5. Encodes all information of special material based on the entries given

by the Destiny Cataloguing Manager

6. Attaches and scans barcode of the assigned special material.

3. Maintain the organization of library materials

MAIN ACTIVITIES:

Ensure an accurate inventory of resources

Procedures/Work Instructions

1. Itemizes list of all library materials

2. Opens Follett Destiny library system

3. Clicks Back Office search access and search Inventory

4. Scans barcode of the materials

5. Generates reports of the processed inventory materials

6. Assess the existing library materials

7. Makes a list of missing materials

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 64: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao, 8400, Philippines

Ensure efficient retrieval by users

Procedures/Work Instructions

1. Classifies the library materials according to its section

2. Arranges the classified materials according to Dewey Decimal

Classification number

3. Shelve-reads the materials based on its proper arrangement

Search external database programs for the availability of cataloguing copy

Procedures/Work Instructions

1. Finds an accurate external database programs for copy-cataloguing

such as WebCat, Library of Congress and Phil-eLib.

2. Opens a chosen external database program

3. Searches the title of library materials on the search box of the chosen

external database program

4. Downloads the cataloguing entries and save to the Follett Destiny

Cataloguing Library System.

Maintain inventories, compile statistics and generate reports as required

Procedures/Work Instructions

1. Generates reports of processed inventory materials and statistical data

2. Classifies the generated reports according to its type

3. Makes conclusions and recommendations of the generated reports

4. Files the documents according to its assigned code.

Develop and maintain cataloguing procedures

Procedures/Work Instructions

1. Formulates cataloguing procedures

2. Reviews the cataloguing procedures

3. Updates and revises the cataloguing procedures if necessary

Distribute materials for cataloguing

Procedures/Work Instructions

1. Classifies library materials according to CIP and non-CIP

2. Sends first the library materials with CIP to the cataloguing in-charge

3. Follows the library materials without the CIP to the Cataloguing in-

charge

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 65: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

Determine the type of cataloguing required

Procedures/Work Instructions

1. Enumerates the different types of cataloguing systems

2. Selects the type of cataloguing that fits to the library collections

3. Evaluates the procedures of chosen cataloguing system

Enter cataloguing data into the library‟s automated system

Procedures/Work Instructions

1. Opens Follett Destiny library system

2. Clicks library catalog search access

3. Types title or author of the materials to check if the materials are

already catalogued

4. Encodes all information of the material based on the entries given by

the Destiny Cataloguing Manager

Process physical resources for placement on self

Procedures/Work Instructions

1. Encodes the call number of the materials assigned by the cataloguer

2. Prints it in the sticker paper

3. Cuts the call number in the sticker and put it to the assigned materials

4. Covers the material by a cellophane

5. Pass the processed materials to the designated area

4. Provide library services in response to the information needs of library users

MAIN ACTIVITIES:

Respond to daily on-site requests for information

Procedures/Work Instructions

1. Receives queries from the users

2. Clarifies unclear queries from the users

3. Provides needed information to the users

Train library users to effectively search the library catalogue, Internet and

other electronic resources

Procedures/Work Instructions

1. Makes a schedule of library orientation

2. Discusses on how to search library materials in the OPAC, Internet

and other electronic resources during orientation

3. Provides a workshop to assure if the users are able to instill the

discussion during orientation

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 66: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

Provide an interlibrary loan service for both book and audiovisual

materials and maintain records

Procedures/Work Instructions

1. Receives Interlibrary loan request

2. Finds e-resources for interlibrary loan request

3. Sends e-resources through emails to the users

Maintain records for the interlibrary loan service

Procedures/Work Instructions

1. Keeps all records related to interlibrary loan services

2. Files and labels the documents by subject

3. Files it in the folder box.

Maintain circulation files, records and statistics

Procedures/Work Instructions

1. Classifies the documents according to its kind

2. Labels the filed documents according to its subject

3. Arrange the filed documents in the box folder

4. Labels the box folder based on the filed documents

5. Updates documents if necessary

PARAPROFESSIONAL STAFF

GENERAL REFERENCE IN-CHARGE

MAIN ACTIVITIES:

1. Answers queries regarding library resources utilization

Procedures/Work Instructions

a. Receives and clarifies queries from the users

b. Answers queries by providing information through the available library

materials

2. Lend out books and other library materials to its users for overnight, photocopy and

inside reading.

Procedures/Work Instructions

a. Receives the materials in which the user wants to borrow

b. Opens Follett Destiny library system

c. Clicks library circulation search access

d. Finds patron account name in the library system

e. Scans the assigned barcode of the materials in which the user want to borrow

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 67: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

f. Prints receipts and give it to the user

g. Give the users the photocopy or overnight number for inspection purposes

3. Maintains orderliness of the library materials found at the assigned section

a. Classifies the returned materials from the users according to its subject labeled

b. Shelve-reads the returned materials to its proper arrangement

c. Checks time to time the materials if it is properly arranged

PERIODICALS SECTION IN-CHARGE

MAIN ACTIVITIES:

1. Answers queries regarding library resources utilization

Procedures/Work Instructions

a. Receives and clarifies queries from the users

b. Answers queries by providing information through the available library materials

2. Lend out serial library materials to its clientless for photocopy and inside reading.

Procedures/Work Instructions

a. Receives journals or other periodical materials from the users which he/she

wants to borrow

b. Opens Follett Destiny library system

c. Clicks library circulation search access

d. Finds patron account name in the library system

e. Instructs the users to leave all the borrowed periodicals in the table

f. Scans the assigned barcode of periodical materials in which the user wants to

borrow

g. Give the user a photocopy number for inspection purposes.

3. Maintains orderliness of the library materials found in the assigned section.

Procedures/Work Instructions

a. Classifies the returned periodicals from the users according to its subject

labeled

b. Puts the returned periodicals into its proper arrangement

c. Checks time to time the periodicals if it is properly arranged

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 68: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

4. Receives acquired serial publications and updates the Serial Publications Logbook.

Procedures/Work Instructions

a. Checks the subscribed periodicals based on the delivery receipts

b. Records the delivered periodicals to the Serial Publication Logbook.

5. Submits statistical reports every 1st week of the month to the College Librarian

Procedures/Work Instructions

a. Opens Follett Destiny library system

b. Clicks library report search access

c. Generates periodicals statistical reports

d. Make a graph based on the generated reports

e. Submits the periodical statistical report to the College Librarian

RESERVE SECTION IN-CHARGE

MAIN ACTIVITIES:

1. Answers queries regarding library resources utilization

Procedures/Work Instructions

a. Receives and clarifies queries from the users

b. Answers queries by providing information through the available library

materials

2. Lend out books and other library materials to its clientless for overnight, photocopy

and inside reading.

Procedures/Work Instructions

a. Provides library materials to the users as he/she wants to borrow from the

Reserve section

b. Opens Follett Destiny library system

c. Clicks library circulation search access

d. Finds patron account name in the library system

e. Scans the assigned barcode of library materials in which the user wants to

borrow

f. Give the user a photocopy/overnight number for inspection purposes

3. Maintains orderliness of the library materials at the assigned section

Procedures/Work Instructions

a. Classifies the returned library materials from the users according to its subject

labeled

b. Puts the returned materials into its proper arrangement

c. Checks time to time the library materials if it is properly arranged

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 69: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Surigao State College of Technolgy Narciso Street,Surigao City,8400,Philippines

4. Submits statistical reports every 1st week of the month to the College Librarian

Procedures/Work Instructions

a. Opens Follett Destiny library system

b. Clicks library report search access

c. Generates check-out materials for statistical reports

d. Make a graph based on the generated reports

e. Submits the periodical statistical report to the College Librarian

TECHNICAL SECTION IN-CHARGE

MAIN ACTIVITIES

1. Collates library requests materials and submit list to the librarian

Procedures/Work Instructions

a. Send out letters to inform Department Heads on the availability of book/periodical

pricelists with attached Library Material Request Form.

b. Collects the filled out Library Material Request Form with the recommended

title/s with author/s.

c. Collate the recommended titles per program/ curriculum.

d. Check the availability of the recommended titles from the present library

collection.

2. Accession the new acquired library materials

Procedures/Work Instructions

a. Stamps the acquired library materials

b. Records the acquired library materials to the accession book

c. Assigns the acquired library materials to its accession number.

3. Maintain backup copies of data files.

Procedures/Work Instructions

a. Opens backup files that automatically generate by the library system

b. Copy the backup files to the external hard drive

c. Categorizes the backup files by month

INFORMATION DESK/INSPECTION IN-CHARGE MAIN ACTIVITIES

1. Ensure that all library users have his/her ID card before entering the library

premises.

Procedures/Work Instructions

a. Instructs the users to scan their ID cards to the library system

b. Assists the users during their ID scanning

PROCEDURE MANUAL Effective Date:

Document No.:PR-ADM -001 Revision No: 0 Section No.: 02

Page No.: of

Page 70: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 71: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

REGISTRAR’S OFFICE

WORK PROCEDURE

Page 72: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : RELEASING OF TOR/DIPLOMA/CERTIFICATION AND OTHER CREDENTIALS

OBJECTIVE : To provide guidelines on releasing of TOR/Diploma/Certification SCOPE : This procedure applies to all students in basic and higher education. PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student Request slip

Clearance form

Student Official Receipt

Cashier Official Receipt

Student Official Receipt &

Clearance

Clerk Claim stub

Fills out request form

Process clearance form

Pays at the Cashiers Office for

the amount due

Forwards accomplished

clearance form and Official

Receipt to the Registrar’s Office

Issues claim stub with date of

release

Issues Official Receipt

Page 73: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : APPLICATION FOR GRADUATION

OBJECTIVE : To provide guidelines on applying for graduation

SCOPE : This procedure applies to all graduating students in higher education.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student Application for

Graduation Form

Evaluator Evaluation Sheet

List of graduating

students with

deficiencies

Student

Registrar Final list of

graduating students

Fills-up application for

graduation form and submit to

the Registrar’s Office

Evaluates applicants for

graduation

Prepares list of graduating

students with deficiencies

Comply deficiencies

Prepares final list of graduating

students and submits copy to

Dean of Programs & Standards

Page 74: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : ADMISSION AND ENROLMENT OF FRESHMEN AND TRANSFEREES

OBJECTIVE : To provide guidelines for enrolment of freshmen and transferees

SCOPE : This procedure applies to all applicants for enrolment in higher education

programs.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Enrollment Committee Credentials

Applicant Personal Information

Sheet

Guidance Counselor Admission slip

Applicant PRF

Date Encoder Assessment

Cashier Official Receipt

Registrar COR

Appraisal of applicant’s

credentials & interview

Fills-up Personal Information

Sheet & proceed to the

Guidance Office for entrance

examination

Conduct entrance Examination

& issues result to applicant

Fill-up the Pre-registration form

with guidance of the enrolment

committee

Encode subject load &

assessment of fees

Payment of the enrolment fee

Issues Certificate of Registration

Page 75: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : ENROLMENT OF OLD STUDENTS

OBJECTIVE : To provide guidelines for enrolment of old students

SCOPE : This procedure applies to all old students applying for enrolment in

higher education programs.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Student PRF

Date Encoder Assessment

Cashier Official Receipt

Registrar COR

Fills-up the Pre-registration

form with guidance of the

enrolment committee

Encodes subject load &

assessment of fees

Payment of the enrolment fee

Issues Certificate of Registration

Page 76: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : ACCEPTANCE OF CROSS-ENROLLEE

OBJECTIVE : To provide guidelines for cross-enrollment

SCOPE : This procedure applies to all students applying for cross-enrolment at

SSCT.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY

Applicant Permit to cross-

enroll

Dean PRF

Date Encoder Assessment

Cashier Official receipt

Registrar COR

Present the permit to cross-

enroll & Fill-up Pre-registration

Form

Approves the subject(s) to be

enrolled in

Encode the subject(s) to be

enrolled in & assessment of fees

Payment of the pertinent fees

Issues Certificate of Registration

Page 77: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 78: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

STUDENT PERSONNEL SERVICE OFFICE

(SPSO)

WORK PROCEDURE

Page 79: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY Surigao City

STUDENT PERSONNEL SERVICES OFFICE

I. Recognition of Campus Organizations

Recognition of campus organization shall be done annually, based upon the

previous year‟s performance, considering the following:

1. Submission of all necessary requirements for recognition;

2. Eighty percent (80%) organization‟s Action Plan for the year must have

been accomplished;

3. Service to the college must be determined from the performance report;

a. All organizations must be registered within 5 weeks after class

starts during the first semester;

b. The President/secretary of every organization must report to the

SPSO;

c. Financial statement should be submitted to the SPSO every end

of school year.

A. Supervision And Coordination

All student organizations are directly under the supervision of the SPSO.

Campus organizations, which are duly recognized, are allowed to:

Hold social functions, benefits or social activities during the

semester/year;

Enjoy free use of school facilities (quadrangle and the academic

center);

Compete for the College Outstanding Organization Award for

organization that has contributed most to campus and student life

during the current academic year.

Page 80: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Flow chart form the procedures for recognition/accreditation of student organizations.

II. Institutional guidelines for Student Grievance.

Jurisdiction. All complaints against students which are punishable by dropping, suspension, or expulsion be investigated or proceeded with and in accordance with due process of law by the Committee on Student Discipline.

Filing of Charge. A disciplinary proceeding shall be instituted motupropio

by the appropriate authority or upon the filing of a written charge specifying the acts or commissions constituting the misconduct and subscribed by the complainant, or upon submission of an official report of any violation of existing rules and regulations. Upon the filing of the said charge or report with the Committee on Student Discipline of the office of the Dean, as the case may be, an entry shall be made in an official entry book kept for the purpose specifying the person or persons charged, the complainant(s), his witness, if any, the date of filing, and substance of the charge.

Preliminary Inquiry. Upon receipt of the complaint which should be under oath, or written report, the Committee as the case may be, shall determine whether the complaint or report is sufficient to warrant formal investigation.

ORGANIZATIONS/CLUBS

SSG Letter of Recommendation

SPSO Submit documents for

evaluation

Recognized Complied

Page 81: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Notice to the respondent(s) is required but presence of the respondent(s) during the preliminary investigation may be waived. In cases where the complaint or report is found sufficient, formal charge(s) shall be filed and served upon each respondent and his parents/guardians.

Answer. Each respondent shall be required to answer in writing within five (5) working days from receipt of the charge(s).

The investigation shall commence not later than 10 days after receipt ofthe respondent‟s answer or after the expiration of the period within which the respondent shall answer.

Duration of the Investigation. The investigation shall not exceed beyond two (2) calendar months.

Failure to Appear at Hearing. In case either complainant or respondent fails to appear at the place set for the initial hearing after due notice and without sufficient justification, this fact shall be noted and the hearing shall proceed ex-parte without prejudice to the party‟s right to appearance in subsequent hearings.

Postponement. Application for postponement may be granted for good cause, provided, that not more than two postponement per party to the litigation shall be allowed.

Committee Report. The Committee shall forward to the Dean within(15) days after the termination of the investigation the complete record of the case, with its report and recommendation. The report signed by at least a majority of the members of the Committee shall state the findings of the facts, conclusions and recommendations and the specific regulation on which the decision is based.

Decision by the Dean of Student Affairs. The Dean shall, within ten (10) days after receipt of the Committee‟s Report, transmit the report together with its decision to the campus director.

Finality of the Decision. A decision of the Dean, other than expulsion, permanent disqualification from enrolment, or suspension for more than thirty (30) days shall become final and executory fifteen (15) days after receipt thereof unless a motion for reconsideration of the same is filed, in which case the decision shall be final fifteen (15) days after receipt of the denial of the motion for reconsideration.

Action by the President on recommendation coming from the Dean or appeal from the decision of the Dean shall be rendered within ten (10) days after the receipt of the appeal. In cases of expulsion, the President shall consult the Board of Management. Decisions of the President in cases specified in the next succeeding sanction may be appealed to the Board of Trustees, within ten (10) calendar days after respondent(s) receive a copy of such decision.

Page 82: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Decision of the Board of Trustees. The Board of Trustees shall review on appeal decision of the President, when the penalty imposed is expulsion, suspension for more than one (1) calendar year, or any other penalty or equivalent severity and render final judgment thereof.

Flow chart form procedure for student grievances.

Student Grievance Flowchart

You wish to make a complaint

Informal Complaint Process - talk to the person responsible for the service/

staff member you are dissatisfied with.

Happy with the outcome?

Happy with the outcome?

Formal Complaint Process - Office of the Student Affairs

Do you have grounds for appeal?

Complaint Appeal Process

- Office of the President

Appeal upheld?

Board of Trustees

End of process

Complaint resolved

Complaint resolved

End of process

End of process

Yes

Yes

Yes

Yes

No

No

No

No

Page 83: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 84: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

JOB ENABLING ENGLISH PROFICIENCY

(JEEP) OFFICE

WORK PROCEDURE

Page 85: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

JOB ENABLING ENGLISH PROFICIENCY (JEEP) OFFICE

Rationale: The office of Job Enabling English Proficiency (JEEP) is created to oversee

the JEEP Program towards its successful sustainable

implementation and operations under Teacher Education Division.

Activities Procedures Flowchart

A. PROGRAM 1. Scheduling

of classes/ Subject Loading

Get Teachers‟ Program from Division Chairs

When all Teachers‟ Program are gathered, process of loading JEEP courses commence under the guidance of Lead Facilitators.

Reviewed by the JEEP Coordinator.

Teachers‟ Program are returned to Division Chairs for dissemination

2. Office/Labor

atory Policies Orientation

At the start of each semester orientation of office, laboratory policies will be conducted by the Facilitators in their respective classes.

3. Conduct

JEEP Day Activities

Planning of activities for JEEP Day will be spearheaded by the JEEP Organization Officers under the guidance of Advisers and participation of all Facilitators

Final plans are subject to approval by the JEEP Coordinator

Make Activity Design for the celebration

Present Plans to Dean for Recommending Approval

Submit papers to the College President for final approval

Collecting Teachers‟ Program

Loading of JEEP courses

Reviewed by JEEP Coordinator

Planning stage

Presentation of plans for approval to JEEP Coordinator

Preparation of Activity Design

Teachers‟ program are returned to Division Chairs for dissemination

Submit to Dean for Recommending Approval

Submit to College President for final Approval

JEEP Day celebration

Page 86: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Celebration of JEEP Day in cooperation and participation of Facilitators and students who are taking JEEP Courses.

4. JEEP Start

Culminating Activity

Students explore different courses in JEEP Start

Listen, observe, imitate native speakers as heard and seen in monitors

At the end of the term, students will have a culminating activity

5. Conduct

Seminar-Workshop for Job-Hunting

Lecture-series in seminar-workshop format for Job-Hunting:

a. Resume Writing b. Cover-Letter Writing c. Dressing-up for Job-

Interview d. Searching for Job

Advertisements

Workshop for expected output such as: cover letter, resume, and proper dressing for the big day

Document the affair

6. Conduct

Mock Job-Interview

Find suitable personnel to conduct mock interviews

Arrange schedules for mock job-interview

Secure a venue for the activity

Students will be rated for their performance

7. Issuance of

JEEP Training Completion Certificates (JEEP Start/ Accelerate)

Facilitators submit to office personnel lists of students to be awarded the certificates in JEEP Start and Accelerate at the end of the academic year

Certificate production

Students will fil-out forms for personal information and feedback regarding training

Awarding of certificates to students

Explore

Role-modeling

Culminating Activity

Lecture

Workshop

Documentation

Finding interviewer

Set schedule for mock interview

schedule

Set venue for the activity

Mock interview

Facilitators gives lists of student

Certificate production

Filling-out forms

Issuance of certificates

Page 87: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

B. Management

1. Establish guidelines for borrowing of LCD projector, video camera, speaker, mono block tables and chairs, and the likes.

Express intention of borrowing an

item/s

Fill out borrower‟s card and let it signed-by the In-charge and JEEP Coordinator

After use, let it be indicated in the card under Remarks that it is „Returned‟

2. Supervise

regular repair/ enhancement of laboratory facilities, equipment and gadgets.

Inspect regularly laboratory and

office

conditions and the stuff therein

Ask laboratory managers and office personnel what facility, equipment and gadget needs immediate attention for repair or enhancement

Coordinate problem if there is any with either Building and State In-charge, TSG Head, BAC personnel or with Supply Officer as the case may be

3. Delegate follow-up of repair and enhancement to office personnel and laboratory-managers

Assign personnel In-charge to follow-up requests for repair or enhancement, hastening procurement, or for availability of office/ laboratory supplies

4. Delegate

task to office personnel the processing of payments for DynEd licenses for the computers at JEEP Start Laboratory

Wait to receive communication for license quotation from ILS

Delegate processing to office personnel

Prepares necessary papers for payments

Cashier‟s personnel deposits payment at designated bank

JEEP office personnel gets copy of deposit slip

Fax copy of CONFORME and deposit slip to ILS

Received quotation

Process Papers for payments

Deposit payments

Get copy of deposit slip

Fax copy CONFORME and deposit slip

ILS sends official receipt of payment

Submit receipt to CASHIER

See In-charge of item/s (office personnel or

laboratory manager

Submit for approval of the In-charge & Coordinator

Release of item/s

Return after use

Inspection

Solicit report of problems

Coordinate

Building and

State

TSG BAC Supply

Fill out form

Page 88: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

ILS sends through LBC official receipt of said payments

JEEP Office personnel keeps a copy of receipt and submits original copy to the cashier

5. Accommodation

and preparation for the visit of ILS IT personnel for JEEP Start Licenses Renewal and Updates

Wait to receive communication from ILS for their IT personnel visit

Arrange schedule of visitation

Prepare Activity Design for said visit for budget allocation

Present letter of request to the College President for approval

Present Activity Design to Budget Officer for approval

Let Accountant signs the Activity Design

Bring Activity Design to the College President for signature

Prepare Purchase Request Form (PRF)

Have Administrative Officer sign the PRF

Submit papers to College President personal secretary to facilitate processing of paper to the next office

6. Follow-up

payment of internet connection at JEEP Start Laboratory

Coordinates with cashier‟s personnel if payments have been made

7. Follow-up

connection problem if there is any, despite payments, at the service provider

Direct office personnel to follow-up matters concerning internet connection

Communication from ILS

Inform College President of visit schedule

Prepare Activity Design

Budget Officer Signature

College President Signature

Preparation of PRF

Submit PRF to Admin Officer

Submit to secretary of College President

Follow-up release

Accountant Signature

Page 89: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

8. Plans for JEEP

Day Activities, Seminars, Conference, Seminar-Workshops

Prepares communication to the College President about planned activities duly noted by the Dean of Programs and Standards

Prepare Activity Design

Process pertinent papers for the activity/ies

Disseminate information to participants of the activity/ies

Conduct the activity/ies

9. Prepares Accomplishment Reports

Make Accomplishment Reports according to specified period

Submit to the office of the College President

10. Accommodates

issues and concerns regarding JEEP Courses

Receive concerns verbally and in writing

Discuss issues and concerns with the concerned individual

Record solution/s and agreement/s in the Record Boo

11.Serves as a go-between personnel to Registrar, Dean, Chair/s of the Division for students‟ and faculty concerns

Note the problem/ issue

Bring the matter to the concerned office head

Discuss possible solution/s

Inform concerned of complaint result

11. Received

Visiting Researchers

See the Dean of Programs and Standards to express purpose of visit

Dean endorses the visitor/s to the JEEP Coordinator

JEEP Coordinator receives letter of intent for record purposes

Planning

Prepare Communication

Approval of College President

Processing of paper

Information drive

See Dean Programs and Standards

Dean‟s endorsement

JEEP Coordinator facilitates

Conduct activity

Received Complains

Discussion for solution/s

Record solution/s

Note Problem

Bring matter to concerned head

Inform or discuss solution/s

Inform complainant of result

Page 90: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Facilitate the visit to achieve goals

12. Presents

Guidelines for utilization of office and laboratory facilities

Formulate guidelines

Information drive regarding utilization during team meetings

Post Guidelines in conspicuous places

For strict compliance

13. Set Guidelines

for Office Personnel Laboratory Managers, and Facilitators Leave of Absence

Inform in advance JEEP Coordinator of the expected dates of absence/s

In Facilitators‟ case, prepare activities to be left to students/ leave instructions as to what students will do.

Endorse the same to laboratory managers.

For office and laboratory personnel, coordinate with HRMO leave plans for approval especially for longer leave of absence/s

14. Set Guidelines

for Standard Office Operations

Formulate Guidelines

Inform concerned In-charge for smooth office operation

For strict compliance

15. Signs

Procurement and Purchase Request Prepared by TSG personnel for JEEP Start/ Accelerate Laboratories and JEEP Office

Endorsement of Procurement/ Purchase Requests

Affix signature where needed

Return pertinent documents to endorser

Guidelines Formulation

Dissemination of Information

Post Guidelines

For Compliance

Inform JEEP Coordinator

Facilitators Office Personnel/ Laboratory Managers

Show to JEEP

Coordinator Seatwork / Assignment

HRMO Leave the same to

Laboratory

Manager

Guidelines Formulation

Dissemination of Information

Strict Compliance

Procurement/Purchase Requests Endorsement

Sign document

Return to endorser

Page 91: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

16. Endorses

Overtime of Office and Laboratory Personnel

Prepares endorsement for overtime of personnel

Submit endorsement to College President for approval

Secure Form from the office of the Programs and Standards

Submit to Budget Officer

Follow-up document

17. Conduct

Meetings with Facilitators/ Staff

Prepare agenda

Send Memo

Actual conduct of meeting

Assign secretary to take Minutes of the Meeting

Keeps record of the Minutes for future reference

18. Contact or a go-

between person for the Administrative and ILS Management

Prepare written communication to ILS

Follow-up through long-distance calls ILS head/personnel

Report to College President what transpire in the negotiation process and vice versa

19. Keeps a record

of activities

Have a Record Book

Note down transactions as reference for similar dealings in the future

20. Invite Speakers

for Seminars, Conference and Seminar-Workshop

Prepare Invitation Letter

Send invitation

Wait for confirmation /acceptance of invitation

Ask for speaker‟s resume

Endorsement to College President

See Dean Programs and Standards for signature

Budget Officer

Follow-up

Prepares Agenda

Send Memo

Actual Meeting

Assign Secretary to take Minutes of Meeting

Keeps Minutes of Meeting

Page 92: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 93: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

ENGINEERING DIVISION

WORK PROCEDURE

Page 94: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT :FACULTY CLEARANCE

OBJECTIVE : To stipulate guidelines in the accomplishment of faculty clearance.

SCOPE : This procedure applies to all faculty members in all academic levels.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY INTERFACE

1. Faculty 2. Signatories 3. Faculty

1. Secure Clearance Slip from HR Office 2. Submits academic and other requirements 3. Sign Clearance 4. Submits clearance to the HR Office

Clearance Slip

Subject : PREPARATION OF CLASS SCHEDULE OBJECTIVE : To stipulate guidelines in preparing the class schedule.

SCOPE : This procedure applies to Program Chairs, Division Chairs, and

Registrar.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY INTERFACE

1. Program Chair 2. Division Chair 3. Registrar 4. Division Chairs 5. Registrar

1. Prepares a list of subject offerings 2. Submits consolidated list to Registrar and

determines the number of classes to be opened

3. Consolidates list of Subject Offerings 4. Convene with other Division Chairs for

Verification of subject offerings 5. Prepared the Class Schedule

Curriculum List of Subject Offerings Consolidated List of Subject Offerings

Page 95: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : PREPARATION OF SYLLABUS OBJECTIVE : This procedure is done by the faculty members in preparing the syllabus.

SCOPE : This procedure applies to all higher education faculty of the college.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY INTERFACE

1. Faculty 2. Program Chair 3. Division Secretary 4. Division Chair 5. Division Secretary

1. Prepared and submits syllabus 2. Reviews and verifies syllabus if it is

compliant to OBE. If approved, submit the syllabus to the Division Secretary, otherwise return the syllabus to the Faculty for revision

3. Prints the verified syllabus and submit the

printed syllabus to the Division Chair for approval

4. Approved the Syllabus and submit a copy

the Dean of Programs & Standards 5. File all approved syllabus

Syllabus Verified Syllabus Approved Syllabus

SUBJECT : ATTENDING OFF CAMPUS SEMINARS/CONVENTION OBJECTIVE : To provide guidelines on attending off campus seminars/ workshops/

convention.

SCOPE : This procedure applies to all higher education faculty of the college.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY INTERFACE

1. Dean,

Program & Standards

2. Division Chair 3. Faculty 4. Division Chair

1. Endorses letter of communication to the Division Chairs 2. Recommends to the faculty. If accepted

by the selected faculty, prepares necessary travel documents, otherwise offer the activity to another faculty

3. Fill-up Forms with proposed budget 4. Recommends faculty attendance

Letter of Communication Letter of Communication Request Form to attend Seminar/Conventions

Page 96: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

5. Dean, Program & Standards

6. President 7. President

Secretary 8. Faculty 9. Faculty 10. Faculty

5. Endorses faculty attendance 6. Approves faculty attendance and budget thru a memo 7. Forwards the approved form with budget to finance office 8. Attends seminar/ convention 9. Submits Echo Report 10. Submits Liquidation to finance office

Request Form to attend Seminar/Conventions Request Form to attend Seminar/Conventions Request Form to attend Seminar/Conventions with Proposed Budget Request Form to attend Seminar/Conventions with Proposed Budget Echo Report Form Liquidation Form

Subject : SPECIAL EXAMINATION OBJECTIVE : To stipulate guidelines in giving special examination.

SCOPE : This procedure applies to students who need special examination.

PROCEDURE DETAILS

RESPONSIBLE ACTIVITY INTERFACE

1. Student 2. Division Chair 3. Faculty 4. Student

1. Submits letter of request for special exam 2. Approves/ disapproves the letter of

request based on the validity of the reason for not taking the exam on time

3. Prepares another set of test questions 4. Take the special exam on the assign date

and venue

Letter of Request Test Paper

Page 97: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 98: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

SUPPLY OFFICE

WORK PROCEDURE

Page 99: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUPPLY OFFICE

1 1.1

1.2

1.3

1.4

1.5

1.6

2 2.1

2.2

2.3

2.4

2.5

2.6

2.7

3 3.1

3.2

4 4.1

4.2

4.3

5 5.1

5.2

5.3

6 6.1

6.2

6.3

7 7.1

7.2

7.3

7.4

7.5

7.6

Physical Inventories

Signs "Received" portion of Delivery Receipt (DR)

from suppliers.

Prepares Property Acknowledgement Receipt (PAR)

for equipment for the end-user.

Inventory taking for inventory items

Insurance of Building and motor

Payment for all purchases

Prepares Report on the Physical count of Inventories.

Inventory to be conducted by authorized inventory

Issuance of Equipment and Inventory

Files PAR per accoutable officer.

Prepares Inspection and Acceptance Report duly

the COA.

Process supporting documents for payment and

ACTIVITIES PROCEDURE

Prepares Inspection and Acceptance Report (IAR).

Delivery of Equipment andInventory

Authorized Property Inspection and verifies items as

and conformity w/ specification.

Signs Acceptance of the Inspection Report.

Record Inventory items in the BIN CARD and Stock

Record Equipments in the Property Card.

Accounting office.

Authorized Official to approve RIS.

Review and verified RIS.

Fill up and signs the Issuance" Portion of the RIS and

Inventory items.

Files RIS for preparation of RSMI of inventory items.

Facilitate supporting documents for payments.

Inventory taking scheduled twice-a-year.

Fill ups forms for LTO registration.

Prepares RIS.

Property Inventory committee conduct physical

Submit PPE to COA.

Disposal for unserviceable Received unserviceable equipment from end-user.

Inspection of unserviceable equipment for disposal

Fills up forms for Insurance of building and motor

vehicle submitted to GSIS.

Prepares Schedule for physical inventory of property,

plants and equipment of 4 campuses.

Submit application for disposal with supporting

documents to COA.

If found to be valuable the unserviceable property

may sold at public auction to the highest bidder.

Accomplished report of disposal for basis in

dropping the property from the books of accounts.

Disposal committee recommend the mode of

Page 100: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

7. Disposal for unserviceable Equipment

Property Officer

Property Officer

COA

Agency Head

The Disposal Committee

Disposal Committee

Winning bidder

Supply/Property Unit Accounting

Received unserviceable property from end-user.

File on application for disposal with supporting

documents to the COA auditor

COA auditor shall inspect the items and determine the items

are with or without value and forwards his/her

recommendation to the Head of the agency

The Head of the agency shall forward the documents to

the Disposal Committee

Recommend to the Head of the agency the mode of

disposal

If found to be valuable the unserviceable property may

be sold at public auction to the highest bidder under the

supervision of the proper committee on Award or similar

body

The awardee shall pay, claim and withdraw the

property upon the determination of the awardee, the

bid bond shall be considered as partial payment and

the difference between such payment and offered bid

price shall be paid in the form of cash to the cashier

The awardee shall pay, claim and withdraw the

property upon the determination of the awardee, the

bid bond shall be considered as partial payment and

the difference between such payment and offered bid

price shall be paid in the form of cash to the cashier

END

Page 101: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

PROCEDURE FLOWCHART

1. Delivery of Equipment and Inventory items

Supply officer

Supply/Property Unit

Property Inspector

Supply officer Supply/Property Unit

Supply/Property Unit

Signs “Received” portion of

Delivery Receipts (DR) from

suppliers.

Prepares Inspection and

Acceptance Report (IAR).

Authorized Property Inspector of the

agency inspects and verifies items

as to quantity and conformity w/

specification

Signs Acceptance of the

Inspection Report.

Record Inventory items in the

BIN CARD and Stock Card.

Record Equipment‟s in the

Property Card

END

Page 102: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

2. Issuance of Equipment and Inventory items.

Supply/Property Unit Supply Head of Office

Supply Head of Office

End-user/Supply officer Supply/Property Unit Supply/Property Unit

Supply Officer

Prepared RIS.

Authorized Official to approve RIS.

Review and verified RIS.

Fill up and signs the Issuance Portion of

the RIS and issues Inventory items.

Prepares Property Acknowledgement

Receipt (PAR) for equipment for the end-

user.

Files RIS for preparation of RSMI of

inventory items.

Files PAR per accountable officer.

END

Page 103: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

3. Payment for all purchase

Supply/Property Unit

Supply Head of Office

4. Inventory taking for inventory items Supply/Property Unit

Inventory Committee Inventory Committee

Prepares Inspection and

Acceptance Report duly received

by the COA.

Process supporting documents

for payment and forwarded to

Accounting Unit

Prepares Report on the Physical

count of Inventories.

Inventory to be conducted by

authorized inventory committee.

Inventory taking scheduled twice-

a-year.

END

END

Page 104: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 105: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

ARTS AND SCIENCE DIVISION

WORK PROCEDURE

Page 106: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

Functions Procedures Flowchart

1. Admission. The Admission Committee shall

1. check the admission requirements for the college entrants; 2. classify the students as to whether a first year entrant or a transferee; 3. require the student to present his Report Card/ TOR; 4. evaluate the report card/TOR if the grades qualify the requirement for Arts & Sciences or not. If not qualified, he is advised to look for another course. If qualified, he is advised to proceed for interview.

Checking of Admission Requirements

Classify the students whether

1st Year or Transferee

Evaluation of Report Card / TOR

2. Interview. The Interview Committee shall

1. require the student to fill-out the personal inventory form; 2. conduct interview to the student especially on his/her interest in taking up the course. If the student passed the interview; 3. he or she will advise the student-applicant to take the Entrance Examination in the Guidance Office. If the student passed in the Entrance Exam; 4. advise to go back to the Arts & Sciences Office for the processing of Enrollment.

Filling-up of Personal Inventory

Form

Interview

Entrance Examination

3. Enrollment for Freshman-Students. The Enrollment Committee shall

1. ask for the result of the entrance examination for the students as well as the Enrollment Form; 2. look into the schedule of classes in the Class Program where the students is interested in and reflect the subjects in the Enrollment form; 3. check the list of subjects and number of units if it conforms to the curriculum checklist; 4. countersign and let the Chair approve the Enrollment Form; 5. instruct the student to go to the

Present the Result of the Entrance

Exam

Subject Loading

Checking of Subjects

Subject Encoding

Assessment of Fees

Payment of Fees

Issuance of Certificate of

Page 107: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

following :

data encoder for the encoding of subject

accounting office for the Assessment of fees

proceed to the cashier‟s office for the payment

registrar‟s office for the print out of the certificates of registration (COR);

attend classes as scheduled.

Registration

4. Enrollment for Shiftees and Transferees. The Enrollment Committee shall

1. check the admission requirements of the shiftees and transferees; 2. evaluate the TOR if the grades qualify the requirement for Teacher Education or not. If not qualified, he is advised to look for another course. If qualified, 3. accredit the subjects taken from the previous course in the accreditation form; 4. fill-out the Shifting Form ; 5. advise the student to pay the Shifting Fee of P 50.00 in the Cashier‟s Office 6. forward the shifting and accreditation forms to the Chair for; recommendation, duly noted by the College Registrar and to the Dean for Approval.

Checking of Documents

Evaluation of TOR

Accreditation of Subject

Fill-out of the Shifting Form

Payment of Shifting Fee

Signature of the Chair, Dean &

Registrar

5. Adding and Dropping of Subjects. The student shall

1. identify and indicate the subjects to be added or dropped in the Form; 2. let the concerned faculty sign the form; 3. seek recommendation from the Chair and approval from the Dean; 4. pay the corresponding amount in the Cashier‟s Office based on the number

Identification of Subjects to be Added/Dropped

Signature of the Concerned-Faculty

Signature of the Chair & Dean

Payment of the Subjects

Added/Dropped

Registrar‟s Office for Validation

Page 108: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

of subjects; 5. submit the Form to the Registrar‟s Office for validation.

6. Splitting of Classes. The teacher shall

1. write formal request to the chair to spit the class if the number of students has reached above 60.

2. The chair will ask the student class list of the request number of load.

3. Reflect the new schedule of the students in the teachers load program.

Formal Request to Split Class

Evaluate the request and Ask for the class list

7. Subject Accreditation. The Chair shall

1. evaluate the TOR of the students; 2. put credit to subjects having similar descriptive title and/or course description; 3. require the students to indicate in the accreditation form the subjects having been credited; 4. recommend to the Dean for approval; 5. advise the student to submit the Form to the Registrar‟s Office for validation.

Evaluation of TOR

Accreditation of Subjects

Signature of the Chair, Dean &

Registrar

8. Preparation of Class Program. The Chair shall

1. prepare the curriculum checklist ; 2. encode the subjects offered in a particular semester; 3. assign faculty to teach the subjects; 4. indicate the room to be utilized for classes; 5. cross-check the subjects offered, teachers and room assignment; 6. submit teachers load to the Dean for approval.

Curriculum Checklist

Subjects Encoding

Identification of Faculty to teach the Subject

Cross-Checking

Submission to the Dean for Approval

9. Preparation and Distribution of the Teachers‟ Program. The Chair shall

1. load the subject to the faculty based on their expertise; 2. observe number of units; 3. call the attention of the faculty to check the subject loading and affix

Subject Loading for Faculty

Checking of Subjects with the Faculty

Page 109: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

his signature under conform; 4. submit to the Dean for approval; 5. distribute the Teachers‟ Program to the concerned faculty .

Dean‟s Approval

10. Room Utilization. The chair shall

1. conduct inventory of classrooms; 2. identify the rooms for classes; 3. assign the rooms to faculty for their classes; 4. organize classes to take charge of the daily cleanliness including the switching off of lights and electric fans when not in use; 5. assign teachers to be the overall in-charge of the classroom.

Inventory of Classrooms

Identification of Classroom

Assignment of Classroom

Organization Students for Classroom Cleanliness

Assignment Faculty for each

Classroom

11. Signing of Student Clearance. The Chair shall

1. instruct the division treasurer to affix first his signature in the clearance of the student; 2. affix his signature after.

Signature of the Class Adviser

Signature of the Chair

12. Signing of Faculty Clearance. The Chair shall

1. check the office record if the requirements are complied and submitted. If not complied, the faculty shall be given time to comply the requirements. If complied; 2. affix his signature.

Checking of Requirements submitted by the Concerned-Faculty

Signature of the Chair

13. Class Visitation and Observation. The Chair shall

1. indicate in the Supervisory Plans and Programs the schedule of class visitation and observation; 2. issue an office memo to the concerned faculty regarding the schedule of class visitation and observation; 3.require the Faculty to provide updated syllabus during the class observation to find out if the topics discussed in class have matched the course syllabus; 4. rate the performance of the faculty based on the criteria indicated in the Faculty Observation Form;

Embed the Visitation & Observation in the Supervisory Plan/Program

Issuance of Office Memo

Provision of Updated Syllabus to the

Chair

Class Observation Proper

Feedbacking

Page 110: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

5. call up the faculty for feedback after the class observation.

14. Signing of Faculty DTR. The Chair shall

1. check the entries of the biometric printout; 2. crosscheck the entries to the logbook; 3. write the entries in the CSC Form 48; 4. affix his signature.

Checking of Entries

Cross-checking of Entries

Reflect in the CSC Form 48

Signature of the Chair

15. Checking of Attendance to all Internal and External Activities. The Chair shall

1. issue an Office Memorandum to all faculty regarding the activities; 2. provide an attendance sheet for the faculty to affix their signature. 3. if the faculty is absent a letter of explanation will be required.

Issuance of the Office Memo

Signature of Faculty in the Attendance Sheet

Explanation of Absent

16. Conduct of Orientation Program to all Freshmen. The Chair shall

1. post announcement to strategic places and request all class advisers on information dissemination of the Orientation Program; 2. invite speakers to talk about the services offered by the College to the students; 3. check the attendance of the students in attendance to the Program; 3. require the freshman-students to have a campus tour.

Posting of Announcement on Orientation Program

Invite Speakers

Preparation of Program

Checking of Attendance of Students

Campus Tour

17. TOS and Test Questionnaire. The Program Coordinator shall

1. call a meeting to all instructors similar subjects two weeks before the scheduled examination. 2. instruct the faculty members handling the same subjects to submit their proposed unified TOS and Questionnaire to the Program Coordinator for checking one week before the schedule examination. 3. check the proposed unified TOS and Questionnaire if it goes in line with the

Meeting with the Faculty

Formulation of TOS

Checking and review of TOS

Submission of TOS & Test Questionnaires

Page 111: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

course syllabi. 4. return the checked and evaluated unified TOS and Questionnaire to the faculty members for the integration of the suggestions, if there are 5. advise to submit the final copy of the TOS and Questionnaire for approval. 6. submit to the office of the Chair for filing one week before the examination week.

18. Syllabus. The Program Coordinator shall

1. call a meeting to all instructors teaching similar subjects two weeks before classes will start;2. advise the faculty members handling the same subjects to submit their proposed unified syllabus for checking one week after the meeting; 3. check the proposed unified syllabus if it goes in line with the VMGO of the College, CHED Memorandum and prescribed format; 4. return the checked and evaluated unified syllabus to the faculty members for the integration of the suggestions, if there are; 5. submit the final copy of the syllabus to the Program Coordinator for approval; 6. submit to the office of the Chair for filing one week before classes will start.

Meeting with the Faculty

Enrich & Submit to the Review

Committee

Return to the Concerned Faculty

Submit to the Chair

19. Preparation and Submission of Grade Sheets. The faculty shall

1. write the names of the students alphabetically in the grading sheets; 2. enter and add the midterm and final grades, divide it by two (2) to arrive the final rating grade;

Preparation of Grade Sheets

Submission to the Chair for Signature

Submission to the College Registrar

Page 112: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made
Page 113: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SURIGAO STATE COLLEGE OF TECHNOLOGY

Surigao City

INFORMATION TECHNOLOGY DIVISION

WORK PROCEDURE

Page 114: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : ADMISSION AND ENROLMENT OF FRESHMEN AND TRANSFEREES

OBJECTIVE : To provide guidelines for enrolment of freshmen and transferees

SCOPE :This procedure applies to all applicants for enrolment in higher education

programs.

RESPONSIBLE ACTIVITY

not qualified

qu

alif

ied

Personal Information

Sheet

Admission slip

Credentials

Enrollment

Committee

Applicant

Applicant

Guidance

Counselor

Checking of Admission Requirements

Evaluation of

Report Card

/and Advise to look for another

course

Fills-up Personal Information

Sheet

Proceed to the Guidance Office

for entrance examination

Conduct entrance Examination

& issues result to applicant

Entrance

Examination

Result Failed

Pas

sed

Advise to look for other school

Advise to proceed to the

Information Technology

Division Office for the

processing of Enrollment

Applicant

Page 115: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Enrollment for Freshmen Students

OBJECTIVE : To provide guidelines for enrolment of freshmen students

SCOPE : This procedure applies to all students in basic and higher education.

RESPONSIBLE ACTIVITY

Present the Result of the

Entrance Exam

Fill-up the Pre-registration

form

Encode subject load &

assessment of fees

Payment of the enrolment

fee

Issues Certificate of

Registration

Student

Student

Data Encoder

Cashier

Registrar

Admissions slip

PRF

Assessment

Official Receipt

COR

Page 116: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Enrollment for Shiftees and Transferees

OBJECTIVE : To provide guidelines for enrolment of Shiftees and Transferees

SCOPE : This procedure applies to all students in basic and higher education.

RESPONSIBLE ACTIVITY

Present admission

requirements

Evaluation of TOR

Accreditation of Subject

Payment of Shifting Fee

Forward the shifting and

accreditation forms to the Chair,

Dean and Registrar for Approval

Fills-up the Pre-registration

form with guidance of the

enrolment committee

Encodes subject load &

assessment of fees

Payment of the enrolment

fee

Issues Certificate of

Registration

Student

Enrollment

Committee

Cashier

Student

Student

Data Encoder

Cashier

Registrar

Credentials

TOR

Accreditation

Official Receipt

Shifting and

Accreditation

Form

PRF

Assessment

Official Receipt

COR

Page 117: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Enrolment of Old Students

OBJECTIVE : To provide guidelines for enrolment of old students

RESPONSIBLE ACTIVITY

Present grades to the

enrolment committee

Evaluation of grades

Fills-up the Pre-registration

form with guidance of the

enrolment committee

Encodes subject load &

assessment of fees

Payment of the enrolment

fee

Issues Certificate of

Registration

Student

Enrollment

Committee

Student

Data Encoder

Cashier

Registrar

Subject Rating

Curriculum

Checklist

PRF

Assessment

Official Receipt

COR

Page 118: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Adding/Changing/ Dropping of Subjects

OBJECTIVE : To provide guidelines for adding/changing/dropping of subjects

RESPONSIBLE ACTIVITY

Present the form and

certificate of registration

Fills-up the

adding/changing/dropping of

subjects form

Approves the subject

added/dropped/changed

Encodes the subject

added/changed/dropped and

issues assessment

Payment of the

adding/dropping fee

Issues Certificate of

Registration

Student

Student

Chair, Dean and

Registrar

Data Encoder

Cashier

Registrar

Adding/changing/

Dropping form

Adding/changing/

Dropping form and

COR

New Assessment

Official Receipt

New COR

Page 119: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Subject Accreditation

OBJECTIVE : To provide guidelines for Subject Accreditation

RESPONSIBLE ACTIVITY

Present Transcript of

Record

Evaluation of TOR

Recommend to the Dean for

approval

Advise the student to submit

the Form to the Registrar’s

Office for validation

Student

Chair

Dean

Registrar

TOR

Curriculum

Checklist

Page 120: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Preparation of Class Program

OBJECTIVE : To provide guidelines for the preparation of class program

RESPONSIBLE ACTIVITY

Prepare the curriculum

checklist

Encode the subjects offered

in a particular semester

Assign faculty to teach the

subjects

Indicate the room to be

utilized for classes

Cross-check the subjects

offered, teachers and room

assignment

Submit teachers load to the

Dean for approval

Chair

Secretary

Chair

Chair

Chair

Chair

Curriculum

Checklist

Curriculum

Checklist

Page 121: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Preparation and Distribution of the Teachers’ Program

OBJECTIVE : To provide guidelines for the preparation and distribution of the Teacher’s

Program

RESPONSIBLE ACTIVITY

Load the subject to the faculty

based on their expertise

Checking of Subjects with

the Faculty

Submit to the Dean for

approval

Distribute the Teachers’

Program to the concerned

faculty

Chair

Chair and Faculty

Dean

Chair

Page 122: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Room Utilization

OBJECTIVE : To provide guidelines for room utilization

RESPONSIBLE ACTIVITY

Conduct inventory of

classrooms

Identify the rooms for

classes

Assign the rooms to faculty

for their classes

Organize classes to take charge

of the daily cleanliness and/or

classroom management

Assign teachers to be the

overall in-charge of the

classroom

Chair

Chair

Chair

Faculty

Chair

Page 123: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Signing of Student Clearance

OBJECTIVE : To provide guidelines for signing of student clearance

RESPONSIBLE ACTIVITY

Class

Treasurer

Class

Adviser

Signature of the Class

Treasurer

Signature of the Class

Adviser

Signature of the Division

Treasurer

Signature of the Chair

Signature of the Student

Officer

Student

Officer

Division

Treasurer

Chair

Page 124: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Signing of Faculty Clearance

OBJECTIVE : To provide guidelines for signing of faculty clearance

RESPONSIBLE ACTIVITY

Checking of Requirements

submitted by the Concerned-

Faculty

Signature of the Division

Secretary

Signature of the Chair

Secretary

Secretary

Chair

Faculty Requirement

Clearance

Clearance

Page 125: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Class Visitation and Observation

OBJECTIVE : To provide guidelines for class visitation and observation

RESPONSIBLE ACTIVITY

Embed the Visitation &

Observation in the

Supervisory Plan/Program

Issuance of Office Memo

Provision of Updated

Syllabus to the Chair

Class Observation Proper

Feedbacking

Chair

Chair

Faculty

Chair and

Program Head

Chair

Page 126: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Checking of Attendance to all Internal and External Activities

OBJECTIVE : To provide guidelines for checking of attendance to all internal and

external activities

RESPONSIBLE ACTIVITY

SUBJECT : Conduct of Orientation Program to all freshmen

OBJECTIVE : To provide guidelines for the conduct of orientation program to all

freshmen

RESPONSIBLE ACTIVITY

Issuance of the Office Memo

Signature of Faculty in the

Attendance Sheet

If the faculty is absent

require the faculty to see the

Chair for explanation

Chair

Faculty

Faculty

Posting of Announcement

on Orientation Program

Invite Speakers

Preparation of Program

Checking of Attendance of

Students

Require the freshman-

students to have a campus

tour

Chair

Chair

Chair and

Program Head

Secretary

Chair, Program

Head and Faculty

Committee

Page 127: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : TOS and Test Questionnaire

OBJECTIVE : To provide guidelines for TOS and Test Questionnaire

RESPONSIBLE ACTIVITY

SUBJECT : Syllabus

OBJECTIVE : To provide guidelines for the Syllabus

RESPONSIBLE ACTIVITY

Meeting with the Faculty

Formulation of TOS

Checking and review of TOS

Submission of TOS & Test

Questionnaires

Chair and

Faculty

Faculty

Chair and

Program

Hread

Faculty

Meeting with the Faculty

Enrich & Submit to the

Review Committee

Return to the Concerned

Faculty

Submit to the Chair

Chair and

Faculty

Review

Committee

Chair

Faculty

Syllabus

Syllabus

Syllabus

Page 128: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made

SUBJECT : Preparation and Submission of Grade Sheets

OBJECTIVE : To provide guidelines for the preparation and submission of grade

sheets

RESPONSIBLE ACTIVITY

SUBJECT : Deployment of the On-the-Job Trainees

OBJECTIVE : To provide guidelines for the deployment of the on-the-job trainees

RESPONSIBLE ACTIVITY

Preparation of Grade Sheets

Submission to the Chair for

Signature

Submission to the College

Registrar

Faculty

Chair

Registrar

Class Record

Report of

Rating

Report of

Rating

Submission of the Evaluation

Form to the Chair for Checking

and Signature

Conducting Deployment

Orientation Seminar

Deploy the On-the-Job

Trainees

Visit and Monitor the On-

the-Job Trainees

Performance

Comply all Academic

Requirements

Student

Chair and Placement

Coordinator

Placement

Coordinator

Chair/Placement

Coordinator

Student

Page 129: QUALITY MANUAL - SSCTssct.edu.ph/.../uploads/2016/02/SSCTQualityManual.pdf · The quality manual of operations applies to all concerned organizations ... The integration was made