Quality Team-1Quality Team-1Quality Support ServicesQuality Support Services

Quality Team-Quality Team-11

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Your Company’s Peace of Your Company’s Peace of MindMind

Quality Team-I is Owned and Operated byQuality Team-I is Owned and Operated byautomotive professionals with extensiveautomotive professionals with extensive

OEM and Tier I/II experience . OEM and Tier I/II experience .

We understand the business from your We understand the business from your perspective. perspective.

Founded In 1996Founded In 1996ISO 9001-2008 Certified ISO 9001-2008 Certified

ISO CertificationISO Certification

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Quality Team-1 FacilitiesQuality Team-1 Facilities

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Facilities:Facilities: Highland Park, MI – 65,000 square feetHighland Park, MI – 65,000 square feet

Corporate OfficesCorporate Offices Easy access to I-75, M 10 & Davison Easy access to I-75, M 10 & Davison

FreewayFreeway

Hammond, IN – 20,000 square feet Hammond, IN – 20,000 square feet Easy access to I-94Easy access to I-94

Louisville, KY – 15,000 square feetLouisville, KY – 15,000 square feet Easy access to I-65Easy access to I-65

Sycamore, IL – 30,000 square feetSycamore, IL – 30,000 square feet Easy access to I-88Easy access to I-88 Have the ability for up to 100,000 square feetHave the ability for up to 100,000 square feet

Quality Team-1Quality Team-1Service LocationsService Locations

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Locations Across North AmericaLocations Across North America

Michigan Michigan Auburn HillsAuburn HillsBattle CreekBattle CreekDetroit *Detroit *FlintFlintGrand RapidsGrand RapidsLansingLansingRoscommonRoscommonWarrenWarrenWestlandWestland

OhioOhioColumbusColumbusLordstownLordstownToledoToledo

Illinois Illinois BelvedereBelvedereChicagoChicagoSycamore*Sycamore*

Ontario CanadaOntario CanadaLondonLondonMississaugaMississaugaWindsorWindsor

TennesseeTennesseeNashvilleNashvilleSpringfieldSpringfieldChattanoogaChattanoogaJacksonJackson

Mexico Mexico HermosilloHermosilloPiedras Piedras NegrasNegrasRamosRamosSaltilloSaltillo

Alabama Alabama BirminghamBirminghamMontgomeryMontgomery

Missouri Missouri Kansas CityKansas CitySt. LouisSt. Louis

IndianaIndianaHammond *Hammond *Fort WayneFort WaynePlymouthPlymouthIndianapolisIndianapolis

KentuckyKentuckyLouisvilleLouisville LexingtonLexingtonShepherdsvilleShepherdsvilleShelbyvilleShelbyville

* - Full Service Facility* - Full Service Facility

Customer ConfidenceCustomer Confidence

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Quality Team 1 Reputation:Quality Team 1 Reputation: Industry LeaderIndustry Leader Team OrientatedTeam Orientated Quality FocusedQuality Focused ResponsiveResponsive DependableDependable EfficientEfficient Cost EffectiveCost Effective PreparedPrepared WorkmanshipWorkmanship Always Willing to go the Extra MileAlways Willing to go the Extra Mile

We have your We have your SolutionSolution

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Quality Services:Quality Services: Launch Support at your FacilityLaunch Support at your Facility

We are an extension of your company and understand the sense of urgency

Your eyes and ears on the ground throughout the launch process to provide real time feedback

Manage and mitigate issues as they arise with flexible and responsive resources

Leveraging Quality Team-I can help you save costs and focus on the other core projects

Additional SolutionsAdditional Solutions

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Supplier Representation at your Customer SiteSupplier Representation at your Customer Site A qualified Liaison on site as an extension of your companyA qualified Liaison on site as an extension of your company Minimize travel expenses and reduce the cost of issuesMinimize travel expenses and reduce the cost of issues Our history with the OEM’s and Tier I / II companies can help Our history with the OEM’s and Tier I / II companies can help

solidify a successful relationship solidify a successful relationship Provide concise feedback for product issues as they ariseProvide concise feedback for product issues as they arise Identify packaging, handling or assembly issuesIdentify packaging, handling or assembly issues

Containment and CS2, Quarantine, Inspection, Containment and CS2, Quarantine, Inspection, SortingSorting

Launch Containment, Feedback on Process Capability, Launch Containment, Feedback on Process Capability, Verification of Process StabilityVerification of Process Stability

Quality Engineering ResourcesQuality Engineering Resources PPAP, APQP, FMEA, Control Plans, Root Cause Analysis, 8-D PPAP, APQP, FMEA, Control Plans, Root Cause Analysis, 8-D

Reporting and Gage R&RReporting and Gage R&R Six Sigma personnel on staff Six Sigma personnel on staff

Additional Solutions Additional Solutions continuedcontinued

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Decanting: Transfer product in bulk to Decanting: Transfer product in bulk to assembly line ready containersassembly line ready containers

Repair & Rework, light manufacturing and Repair & Rework, light manufacturing and assemblyassembly

Warehousing, Alternate Storage, Logistics Warehousing, Alternate Storage, Logistics SequencingSequencing

Local & Expedite TruckingLocal & Expedite Trucking 53 Foot Metal Side Trailers 53 Foot Metal Side Trailers 26 Foot Box Trucks26 Foot Box Trucks

Quality Team-1 Quality Team-1 FocusFocus

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We provide an environment focused We provide an environment focused on:on: Lean Manufacturing Principles of 5S and Lean Manufacturing Principles of 5S and

Visual FactoryVisual Factory

Experienced Quality Driven WorkforceExperienced Quality Driven Workforce

Continuous ImprovementContinuous Improvement

Customer Feedback SurveyCustomer Feedback Survey

Customer Driven ServiceCustomer Driven Service Team arrives with deployment kit and supplies to Team arrives with deployment kit and supplies to

begin all activities.begin all activities.

Pareto Chart ExamplePareto Chart Example

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Inspection data Inspection data can be arranged can be arranged & displayed in a & displayed in a pareto chart pareto chart for better for better analysis and analysis and problem problem solving.solving.

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Documentation and Documentation and Certification ExampleCertification Example

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Inspection Inspection recordrecord

Certification Labels Certification Labels used on Product after used on Product after Inspection is Inspection is CompletedCompleted

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Guaranteed Quality ProductsGuaranteed Quality Products

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Insurance Certificates Insurance Certificates are provided to each are provided to each location by request.location by request.

We have $2 million We have $2 million liability coverage.liability coverage.

We also have $1 million We also have $1 million workers compensation.workers compensation.

Ongoing Program Ongoing Program ReviewsReviews

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Formal review of Formal review of servicesservices

Discover areas for Discover areas for savings/improvemesavings/improvementnt

Plan a process for Plan a process for adjustments and adjustments and expansionexpansion

Document Document performance and performance and activitiesactivities

Major CustomersMajor Customers

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In SummaryIn Summary

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Quality Team 1 has assembled a Leadership Team with a diverse Quality Team 1 has assembled a Leadership Team with a diverse international business background comprising over two hundred years of international business background comprising over two hundred years of product development, manufacturing, and quality experience across product development, manufacturing, and quality experience across various industries. Our strengths allow Quality Team 1 to leverage the various industries. Our strengths allow Quality Team 1 to leverage the vast departmental knowledge to form pillars of strength that are the vast departmental knowledge to form pillars of strength that are the foundation for the company’s overall mission vision and values. This foundation for the company’s overall mission vision and values. This strategic combination of business diversity intertwines the political savvy strategic combination of business diversity intertwines the political savvy with the energy and drive of lean manufacturing techniques to foster an with the energy and drive of lean manufacturing techniques to foster an environment that strives for a relentless pursuit of integrity and environment that strives for a relentless pursuit of integrity and continuous improvement.continuous improvement.

Bradley Williams Bradley Williams Norman Norman Wise Wise President, President, Quality Team 1Quality Team 1 C.E.O. C.E.O., Quality Team 1, Quality Team 1

Company Contact Information Company Contact Information Brian SmithBrian SmithOperations Manager Operations Manager 313-647-6923 313-647-6923 bsmith@qteam1.com Highland Park, MIHighland Park, MI 313.867.8000 Main313.867.8000 Main 313.867.6507 313.867.6507

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