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1-800-340-9194 www.qualtrics.com [email protected]
Sophisticated Research Made Simple Qualtrics Research Suite
1-800-340-9194 www.qualtrics.com [email protected]
Qualtrics Overview
1-800-340-9194 www.qualtrics.com [email protected]
Welcome to Qualtrics
Qualtrics has set the standard in market research and enterprise feedback management software. Qualtrics Research Suite provides a robust survey solution that is easy to use and delivers professional results. Qualtrics has worked with leaders in nearly every industry. Over time, we’ve learned what industry leaders need and have created the most robust and professional research survey suite in the market. Qualtrics is committed to innovation and continues to set the standard for enterprise feedback management.
$70M Investment by: &
700+ universities worldwide 50% Fortune 100
4,700 customers in 75 countries Started doing
research online
1990s 2002
Founded
2005
250 universities
2010
480 universities 25% Fortune 100
2011
550+ universities 40% Fortune 100 3,100 customers
2012
Qualtrics Research Suite Timeline
1-800-340-9194 www.qualtrics.com [email protected]
Research Suite Clients by Industry
Consulting & Research
Media
Travel & Hospitality
Retail & Consumer
Financial & Insurance
Government & Non-Profit
Manufacturing
High Tech
Health
1-800-340-9194 www.qualtrics.com [email protected]
2. Build
With over 100 question types and 250 survey templates, you’ll find exactly what you need. The Research Suite point-and-click interface rivals the simplicity of drawing on a white board.
3. Send
We can help get your survey to your respondents in several ways, including a powerful mailer, anonymous links, mobile surveys, social media, website popups and more.
4. Analyze
Use a report template or create your own custom reports with graphs, tables, stats, cross tabs, text analysis, word clouds and more. Share reports in real time or email results to decision makers.
1. Organize
Tailor Qualtrics Research Suite through branding, custom and secure logins including Single Sign-On, multi-level roles with specific permissions, sharing groups, and branded surveys.
5. Act
Use the data gleaned from your reports to make better decisions faster. You’ll be able to identify the top areas of interest and look even smarter.
Qualtrics Research Suite Lifecycle
1-800-340-9194 www.qualtrics.com [email protected]
Research Suite Top Uses & Examples
Kohl’s training department uses Qualtrics to test employee knowledge.
Orlando Magic uses Qualtrics on iPhones to collect real-time feedback from their fans.
Nissan uses Qualtrics for concept testing like the new Nissan Leaf on all-electric cars.
HP’s laptop division uses Qualtrics to test new concepts and products prior to launch.
Expedia uses Qualtrics to automatically send personalized surveys to customers after buying.
Top 10 Uses
• Customer Satisfaction • Marketing Management • Customer Loyalty • Product Development • Website Feedback • Conjoint Analysis • Employee Surveys • Event Management • Point-of-Sale • Mobile Real Time
1-800-340-9194 www.qualtrics.com [email protected]
An Inside Look
1-800-340-9194 www.qualtrics.com [email protected]
Building
Point & Click Interface The entire system is based on a user-friendly and intuitive interface. Using Research Suite will save you hours per research project.
“It’s so much faster and easier to create surveys than with any other system we’ve used.” - Jeremy F, Marketing Manager, Expedia.com
Innovative Question Types
“Other research tools had a rudimentary question-answer process. Qualtrics takes surveys to the next level or two and allows you to do more things simply and easily.” - Dan G, Senior Project Manager, CB Richard Ellis
Interactive question types help you engage your respondents and increase response rates.
1-800-340-9194 www.qualtrics.com [email protected]
Customization
Custom Branding Qualtrics surveys are built to represent your brand in your way. That’s why Apple, Disney, ESPN and others rely on Qualtrics.
“The look of the surveys and the ability to play around with question formats is brilliant. It has recharged the brand.” - Clive N, Trustee, LACS
Sophisticated Functionality
“It has all the advanced functionality I need to create complex multi-language surveys with skip logic and all kinds of question types.” - Jeremy F, Marketing Manager, Expedia.com
We’ve got it all: advanced logic, quotas, conjoint, randomization, translations, web services, HTML, Javascript, HTML, and CRM integration.
1-800-340-9194 www.qualtrics.com [email protected]
Distribution & Reporting
Flexible Distribution You can reach virtually any audience through email invitations, links, in-page popups, social media, polls, and mobile surveys.
“We have a wonderful response rate. We have a 57 percent return. For the first time, I never got a problem email.” - John O, Director, University of Illinois
Real-Time Insights
“Previously we used large Excel spreadsheets that would take 10 hours of work to match up data. Now I can immediately sort and evaluate the information.” - Dan G, Senior Project Manager, CB Richard Ellis
Qualtrics’ report building allows you to create a professional report with tables, graphs, charts, notes then share by web or email in real time.
1-800-340-9194 www.qualtrics.com [email protected]
Administration & Support
Administrative Tools
“We purchased it originally to support research, but throughout the year its versatility has led to an explosion of use for instruction and administrative applications .” - Dan G, Senior Project Manager, CB Richard Ellis
Qualtrics Administrators can control multi-level user permissions and create sharing groups making it easy to launch Qualtrics across the enterprise.
Award-Winning Support When you contact our support staff, called Qualtrics University, you will talk to a real person. Our support staff will answer your call every time.
“Qualtrics customer support is truly exceptional. They are friendly, responsive, and always go above and beyond my expectations to help us achieve our project objectives.” - Kelly C, Marketing Manager, Johnson Health Tech
1-800-340-9194 www.qualtrics.com [email protected]
More Qualtrics Products & Services
Qualtrics Site Intercept
Quickly create, target, and launch dynamic content on your website, without your IT department. Now you can engage a specific visitor on your site with personalized content.
Qualtrics 360
The Qualtrics 360 assessment solution allows you to easily capture valuable performance feedback. From self-evaluations to enterprise-wide performance measurement, we’ve got you covered.
Qualtrics Panels
Wish someone could find your audience, build and monitor your sample, and deliver accurate results? Qualtrics Panels can do that and save you money while we’re at it.
Qualtrics Professional Services
Our team of in-house statisticians and consultants can help take your research to the next level with dashboards, conjoint, incentive fulfillment, custom question types, advanced analytics, and more.
1-800-340-9194 www.qualtrics.com [email protected]
Contact Information
David J. Osborne
(801) 374-6682 ext. 4064