2 - 02011-PTVinh HBK/KTQL Qun l d nC3 - T chc d n Cu trc t chc bn trong v bn ngoi d n Cc cng c trong t chc d n Qun l cc bn lin quan Nh qun l d n Xung t v giao tip trong d n2 - 12011-PTVinh HBK/KTQL Qun l d nCu trc t chc d n Trong phm vi t chc m, mt d n c th c t chc theo cc cu trc sau y:T chc chc nngD n nh l cc nhm ring bitT chc ma trn S khc nhau gia cc cu trc lQuyn hn v trch nhim c giao cho nhm d nKnh phi hp, thng tin v yu cuQuan h gia nhm d n v cc n v chc nng trong t chc m2 - 22011-PTVinh HBK/KTQL Qun l d nT chc chc nng d nGim c iu hnhNh qun lchc nngNh qun lchc nngNh qun lchc nngNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn viniu phiD n2 - 32011-PTVinh HBK/KTQL Qun l d nT chc chc nng d n c im chnh:Cc b phn khc nhau ca d n c phn chia v tng cc n v chc nngKnh qun l thng thng u im:Ti thiu s bin ng i vi t chc v nhn vin tham gia d nChi ph thp, linh ng cao vi nhn vinChuyn su cc lnh vc c pht trin Cc hn ch:Thiu mc tiu v phi hp kmPhi hp km v ng c thp i vi d nChm tr 2 - 42011-PTVinh HBK/KTQL Qun l d nT chc theo d nGim ciu hnhNh qun lDnNh qun lChc nngNh qun lChc nngNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn viniu phiD n2 - 52011-PTVinh HBK/KTQL Qun l d nT chc theo d n c im chnh:To mt s phn bit v quan h c lp dnh cho d nBo co trc tip ln lnh o cp cao u im:Ti thiu s ngt qung trong cc hot ng chnhTp trung mnh, lin kt tt v ng c cao trong d nHon thnh nhanh chngPhn chia ri ro t t chc m Nhc im:Chi ph caoGp kh khn s pht trin chuyn mn su chc nngChia r nhn vinTnh trng Projectitis2 - 62011-PTVinh HBK/KTQL Qun l d nT chc ma trnGim c iu hnhNh qun lChc nngNh qun lChc nngNh qun lChc nngNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn vinNhn viniu phi d n2 - 72011-PTVinh HBK/KTQL Qun l d nT chc ma trn c im:Hai knh yu cu: theo dng chc nng v theo dng d nNh qun l d n c trch nhim phi hp v hon thnh d n, trong khi nh qun l chc nng chu trch nhim h tr chc nng cho d n u im:C th phi hp v thc hin tt nht vic pht trin cc u im cua hai cu trc trn Nhc im:Xung t v cng thng gia nh qun l d n v qun l chc nngVi phm nguyn tc yu cu duy nht2 - 82011-PTVinh HBK/KTQL Qun l d nTnh lin tc trong cu trc d nThnh vin Part-timeThnh vinFull-timeChc nng Ma trn D niu phi qun l gim c2 - 92011-PTVinh HBK/KTQL Qun l d nLa chn t chc cho d n Mi cu trc t chc d n u c cc u v nhc im. Cc iu tra nghin cu c khuynh hng ng h cho cu trc d n v ma trn S la chn tt nht phi cn bng c li ch gia d n v t chc m, v la chn theo cc yu t:Li ch ca chin lc qun l cp cao trong d nCc c im ca d n: quy m, yu cu k thut, ngun lc, p lc v thi gian v chi ph, s khc bit...Ri ro ca d n v kh nng nh hngYu cu bn ngoiTn ti vn ha t chc2 - 182011-PTVinh HBK/KTQL Qun l d nCc k thut ca t chc d n Phn tch cng vic: m t cng vic, kt qu mong i, k nng v ngun lc yu cu Biu trch nhim: S t chc S dng thng tin Hp d n: Ti liu2 - 192011-PTVinh HBK/KTQL Qun l d n4. Qun l xung t v gii quyt cc vn trong qun l d nXung t v Qun l xung t trong d nK nng giao tip qun l2 - 202011-PTVinh HBK/KTQL Qun l d nQun l xung tXung t: L hnh vi ca mt c nhn, mt nhm, hay mt t chc nhm ngn cn hoc hn ch (t nht l tm thi) mt c nhn hoc t chc khc t - c mc ch mong mun.2 - 212011-PTVinh HBK/KTQL Qun l d nCc kiu xung tC nhn: gia ng- i ny vi ng- i khcNhm: gia hai hoc nhiu phng ban/ t chcNi b: Xung t gia cc c nhn v hoc nhm trong cng mt t chcBn ngoi: Xung t gia mt ng- i (hoc mt nhm, hoc nhiu ng- i) vi mt ng- i (hoc mt nhm hoc nhiu ng- i) khc t bn ngoi d n2 - 222011-PTVinh HBK/KTQL Qun l d nCc quan nim v xung t (1)Xung t l kt qu ca nhng sai lm trong qun l.Xung t lun lun gy ra nhng kt qu tai hi, chng hn nh- : Lm gim nng sut v hiu qu. To ra t-t- ng b phi trong n v.To ra lo lng v lm gim lng nhit tnh.Xung t c th trnh - c v loi b tt c cc xung t l nhim v ca qun l.2 - 232011-PTVinh HBK/KTQL Qun l d nCc quan nim v xung t (2) Xung t l khng th trnh - c trong qu trnh pht trin v - c to nn bi nhiu yu t xung t c th l tch cc hoc tiu cc cc mc khc nhau. nh h- ng tch cc ca xung t c th l: Kch thch t- ng, sng to v mi quan tm. Gii quyt nhng vn tim n. Buc mi ng- i phi by t quan im ca mnh v tm ra nhng ph- ng thc mi. To c hi cho mi ng- i th thch kh nng ca mnh V vy, xung t cn - c kim sot v qun l2 - 242011-PTVinh HBK/KTQL Qun l d nXung t trong cc d n: Chia x kinh nghimHy k mt cu chuyn v xung t trong d n ca bn. Theo bn, xung t pht trin nh-th no? Nguyn nhn ca xung t? 2 - 252011-PTVinh HBK/KTQL Qun l d nCc nguyn nhn xung t Giao tip/hiu bitMc tiuQuy tc/ chun mcTrnh t Gi trC nhnNgh nghipa ph- ng/ Dn tc/ Tn gio Quyn liCc t- ng v nim tin khc nhauMi quan tm n kt qu Con ng- iTnh cchTnh cmNhng vn /xung t ch- a - c gii quyt trong qu kh2 - 262011-PTVinh HBK/KTQL Qun l d nCc cch gii quyt xung tRUT LUIRut lui khoi bt ng ang co hoc sp xay ra Chung ta co th nhng b va qun no i c khng? Ti khng co thi gian ngh v no. Tt hn la khng nn ma o him lam cho ng s hoc sp ni gin LAM DULam giam hoc tranh tp trung vao cac im khac bit, va nhn manh ti nhng im tng ng Ti ngh rng o ch la mt s hiu lm. Chung ta khng cn thit phai lam to chuyn, chu ng ta co nhiu mi quan tm chung EP BUCAp t quan im cua mt ngi cho ngi khac Hoc la chp nhn quan im cua ti, hoc la ti se chon mt cng s khac. Nao chung ta hay bo phiu. Hay m sach ra va xem nhng nguyn tc trong onh th nao. Hay i ho i va lam theo y kinngi th ba. THOA HIP hoc IU NH Tm nhng giai phap mang lai s hai long nht nh cho cac bn tham gia tranh cai, c trng hoa bi quan im cho va nhn. Nu ti chp nhn im nay, anh co th chp nh n im kia cua ti ch? I MTi mt trc tip vi xung t vi phng thc giai quyt vn , t o lam cho cac bn lin quan vt qua c nhng bt ng cua mnh Nao hay ngi lai va xem vn cu a chung ta la g, va nguyn nhn cua vn la ch nao? Nhngphngankhacnhaunaocothgiaiquytvnnay? Chung ta anh gia chung nh th nao? Chung ta co th nht tr v mt giai phap c khng? 2 - 272011-PTVinh HBK/KTQL Qun l d nTm tt cc gii pht gii quyt xung t% cc Gim c d n t chi s dng gii php ny gii quyt xung t% cc Gim c d n thch dng gii php ny gii quyt xung t70% 60% 50% 40% 30%20%10% 0 10%20%30% 40% 50% 60% 70% I MTTHO HIPLAM D|UP BUCRT LUI2 - 282011-PTVinh HBK/KTQL Qun l d nC4: Lp k hoch v iu phi d n1. Tng quan v lp k hoch d n2. Cc cng c c bn trong vic lp k hoch cho d n3. Biu Gantt4. Phng php CPM v PERT 5. Lp k hoch, iu phi d n vi chi ph v ngun lc hn ch2 - 292011-PTVinh HBK/KTQL Qun l d nChng 4: Lp k hoch d nTng quan lp KH d nCc cng c lp KH d nQuan h gia thi gian v chi ph khi lp KH d nLp lch trnh d n trong gii hn ngun lc2 - 302011-PTVinh HBK/KTQL Qun l d nTng quan v lp k hoch d n Lp k hoch: l qu trnh d kin trc cc vn , phn tch chng, c lng cc tc ng c th xy ra ca chng, v xc nh cc hnh ng hng dn chng t nhng kt qu, mc tiu v mc ch mong mun. Lp k hoch d n: L qu trnh xc nh trc cc hot ng trong mi trng d bo trc hon thnh theo ng trt t cc mc tiu ca d n.Chc nng quan trng nht ca qun l d n2 - 312011-PTVinh HBK/KTQL Qun l d nTi sao phi lp k hoch d n m bo t c mc tiu m bo trnh t cng vic Nng cao kh nng s dng hiu qu cc ngun lc Xc nh thi gian, chi ph, yu cu cht lng Gip vic kim tra v theo di truyn thng tin, giao tip v phi hp tt hn Khuyn khch ng vin Huy ng vn, tm ngun ti chnh cho d n Cung cp d liu2 - 322011-PTVinh HBK/KTQL Qun l d nCc bc lp k hoch d nXc nhMc tiuXc nhCng vicT chcLp KH Ngun lcLch trnh, tin K hochKim sotM t chi tit thit k d n2 - 332011-PTVinh HBK/KTQL Qun l d nCc bc lp k hoch d n Xc nh mc tiu (SMART: C th, o c, phn cng c, thc t, v c gii hn thi gian) Xc nh cc hot ng ca d n (Phm vi cng vic, cc tiu chun v kt qu mong i, cc ngun lc mong i v thi gian yu cu) B nhim nhn s chnh (La chn, trch nhim v quyn hn c giao, tm tt d n) Lp k hoch v phn b ngun lc (Lp k hoch ti chnh, cng ngh, thit b) Lp thi gian biu cho cc hot ng (Biu Gantt, biu cc cng vic chnh, biu CPM/PERT) Lp k hoch kim sot (C cu gim st, cc mc tiu ngn hn v cc ch s, h thng thng tin) Phn tch ri ro v ln k hoch d phng s c2 - 342011-PTVinh HBK/KTQL Qun l d nSPECIFICMEASURABLEASSIGNABLEREALISTICTIME-BOUNDi khi l:Achievable hocAttainablei khi l:Relevanti khi l:TimelyCc mc tiu ca d n cn S.M.A.R.T2 - 352011-PTVinh HBK/KTQL Qun l d nT chcXc nh nhn s cn thitTuyn dng nh qun l d n v nhm d n T chc nhm d nThit lp cng vic/trch nhim/quyn hn cho cc thnh vin trong nhm d nLp k hoch phi hp hot ng v thng tin vi cc bn lin quan n d nCng c: biu trch nhim, s c cu t chc, s dng thng tin (bo co)2 - 362011-PTVinh HBK/KTQL Qun l d nLp k hoch ti chnh v ngun lcc tnh ngun lc cn thit cho mi hot ng v xy dng ngn sch d nThit lp h thng kim sot ti chnh (thc o, trch nhim,)Lp k hoch ti tr (khi no, u, bao nhiu v v ci g)Xy dng dng tin d nCng c: phn tch dng tin, phn tch ri ro2 - 372011-PTVinh HBK/KTQL Qun l d nLp lch trnh, tin Xc nh thi gian cn thit hon thnh mi hot ng Xc nh mi quan h trnh t gia cc hot ng Xc nh thi im bt u v kt thc ca mi hot ng. Kim tra cc ngun lc khc cn thit hon thnh mi cng vic theo lch trnh. Xc nh biu l trnh cho d n. Nhn dng cc hot ng ti hn v ri ro tin Xc nh mi quan h qua li gia thi gian v chi ph Cc cng c: biu Gantt, CPM, PERT2 - 382011-PTVinh HBK/KTQL Qun l d nC s lp lch trnh d n Mc ch: a cc hot ng ca d n vo mt khung thi gian:m bo c thc hin cm bo hon thnh nhanh nht c thGip theo di v kim sot vic thc hin u vo:Danh sch cc hot ng (hay WBS)Thi gian hon thnh hot ng c tnhQuan h trc ca cng vic: c lp hay trc sau Cc gi thit: u vo bit v xc nh, ngun lc l sn sng khng gii hn2 - 392011-PTVinh HBK/KTQL Qun l d nKt qu ca lch trnh Kt qu chnh ca lch trnh CPMBiu Gantt cc hot ng vi lch trnh thi gian hon thnh d n nhanh nht c thThi gian d tr cho mi cng vicDanh sch cc cng vic ti hn Cc kt qu khc:Lch trnh ngun lc s dng (hoc biu ngun lc)Lch trnh chi phCc k hoch lch trnh khc (lch trnh kim sot, phn cng nhn s, biu vt qu ngun lc...)2 - 402011-PTVinh HBK/KTQL Qun l d nLp k hoch kim sot d n Xc nh lch trnh v o lng s tin trin cc giai on Xc nh c ch gim st, theo di: Ai, khi no v lm nh th no theo di s tin trin v hon thnh d nCc tiu chun o lng s tin trin, cht lng v thnh quCch thu thp d liu o lng v nh giBo co kt qu theo di v c ch hnh ng iu chnh K hoch cc ngun lc kim sot cc hot ng Hot ng qun l ri ro: nhn dng v phn tch ri ro gp phi, xut phng n phn ng vi ri ro2 - 412011-PTVinh HBK/KTQL Qun l d nYu cu ca k hoch tt Ni dung: K hoch phi r rng, khng m h Co th hiu c: mi ngi c th d dng hiu c mc tiu ca mi cng vic v thc hin n nh th no. Co th thay i c: KH d n hiu qu l n d dng thay i, cp nht v sa i. Co th s dung c: KH phi to iu kin d dng cho vic kim sot tin trnh thc hin d n v truyn t thng tin.2 - 422011-PTVinh HBK/KTQL Qun l d nTi sao k hoch tht bi K hoch c xy dng da trn cc s liu khng y hoc thiu chnh xc Mc ch d n khng c hiu thu o tt c cc cp. K hoch khng hiu nhng ngi thc hin d n. K hoch do mt ngi lm cn vic thc hin th bi ngi khc K hoch khng c phn theo di, kim sot v iu chnh. K hoch thiu nhng ch s tin c th, hoc c nhng sai lch2 - 432011-PTVinh HBK/KTQL Qun l d nCc cng c lp k hoch d n1. Cu trc phn tch cng vic WBS2. Ma trn trch nhim trc tuyn LRC3. Biu GanttCc phng php s mng4. Phng php ng ti hn CPM5. K thut xem xt v nh gi d n PERT2 - 442011-PTVinh HBK/KTQL Qun l d nCc cng c lp k hoch d n1. Cu trc phn tch cng vic (Work breakdown Structure WBS)2 - 452011-PTVinh HBK/KTQL Qun l d nWork Breakdown Structure (WBS) WBS l cng c quan trng nht trong qun l d n, n a ra mt danh sch cc hot ng ca d n trn c s u vo:Xc nh phm vi v qun lLch trnh hot ngTrch nhim quy nhNgun lc v ngn sch d kinTheo di thc hin d n WBS l s phn tch mt cch ln lt d n thnh cc b phn (gi cng vic) thnh phn. Mc tiu l:Chia d n thnh cc mc chi tit ph hpNhn dng tt c cc nhim v vi vic miu t chi tit cng vic v cc c im im u raCung cp cu trc c lng cc ngun lc v k nng cn thit.Phn cng trch nhim thc hin2 - 462011-PTVinh HBK/KTQL Qun l d nCu trc phn tch cng vic (WBS) WBS l cng c qun l d n quan trng nht, cung cp mt danh sch cc hot ng ca d n, lm c s : Xc nh v qun l phm vi d n Lp thi biu cc hot ng Phn cng trch nhim Tnh ton ngun lc v ngn sch Gim st vic thc hin d n WBS l cch phn tch lin tc mt d n thnh cc hp phn khc nhau. Mc ch ca vic ny l a d n xung mc chi tit ph hp Xc nh tt c cc nhim v c th m t cng vic v cc c im k thut ca sn phm u ra Cung cp mt phng thc tnh ton cc ngun lc v k nng cn thit Phn b trch nhim thc hin d n2 - 472011-PTVinh HBK/KTQL Qun l d nXy dng cu trc phn tch cng vic Mt d n v cc hot ng ca d n c th phn tch theo sn phm hoc theo chc nng yu cu tt c cc bc, c gng phn tch thnh cc thnh t nhng khng qu nhiu (3-5) c th xc nh c tt c cc thnh t v trnh chng cho C th dng qu trnh phn tch khi t n mc chi tit cn thit (ty vo mc ch ca vic phn tch cng vic v giai on d n). Yu cu cp cui ca cu trc phn tch cng vic:M t chnh xc cng vic, kt qu/sn phm v s hon thnh mi gi cng vicXc nh ngi hay n v chu trch nhim v gi cng vicD ton thi gian v ngun lc cn thit hon thnh gi cng vicKim sot c vic thc hin gi cng vic2 - 482011-PTVinh HBK/KTQL Qun l d nWBS thnh cngGi cng vic l mc thp nht ca WBS. Gi cng vic xc nh tt nu nh tha mn cc c im sau:Tnh trng hin thi v hon thnh ca n c th o lng n ginXc nh c thi im bt u v kt thcNhm d n, thi gian, chi ph v cc ngun lc khc l quen thuc, d c tnhNhim v cng vic c th d qun l, o lng v c lp vi nhim v cng vic hay hot ng Thng cu thnh nn dng lin tc t khi bt u n khi kt thc2 - 492011-PTVinh HBK/KTQL Qun l d nV d v WBSD n XYZ 1.0Thit k 1.1To nh 11.1.1Cung ng1.2Xy dng1.3Kim tra1.4Qun l1.5To nh 21.1.2To nh 11.2.1To nh 21.2.2To nh 11.3.1To nh 2 1.3.2Kho vt t1.3.3Cc tin ch chung1.3.4H thng in khn cp1.2.2.1H thng kim sot1.2.2.2Hng mc 31.1.2.3Hng mc 21.1.2.2Hng mc 11.1.2.1Mt bng1.3.1.1Cu trc1.3.1.2H thng an ton1.3.1.3Cc tin ch1.3.1.4Ni tht1.3.1.5H thng an ninh1.3.4.1Trm in ph1.3.4.2Nc1.3.4.3H thng v sinh1.3.4.4Khng kh1.3.4.5PSWBSCWBSWBS lun phn nh cch lp k hoch mt d n, c tnh chi ph v qun l d n nh th noCp 1Cp 2Cp 3Cp 42 - 502011-PTVinh HBK/KTQL Qun l d nMu WBS ghi theo dng danh sch1. Nh my nc thi1.1 Thit k:1.1.1V xy dng1.1.2V thit k1.1.3V cu trc1.1.4V c kh, v.v.1.1.4.1 Mc 11.1.4.2 Mc 21.1.4.3 Mc 31.2 Cung ng.1.3 Ti nh c.1.4 Xy dng.2 - 512011-PTVinh HBK/KTQL Qun l d nVD gii thiu sn phm mi vo th trngSau khi nghin cu pht trin, mt cng ty bnh ko bt u sn xut mt dng sn phm mi. Cc cp lnh o xem xt vic gii thiu sn phm mi vo th trng nh mt d n c lp lm ni bt s ra i . Phm vi d n bao gm vic thit lp cc n lc bn hng, mng li phn phi v qung co. Qu trnh sn xut khng l mt phn trong phm vi d n nhng vic ng gi sn phm bao gm c thit k bao b v thit lp phng tin ng gi li thuc phm vi d n. Thit lp WBS cho d n gii thiu sn phm ni trn.2 - 522011-PTVinh HBK/KTQL Qun l d nV d v WBS: Gii thiu sn phm mi1. Bao b2. Lc l- ng bn hng3. Phn phi4. Qung co2 - 532011-PTVinh HBK/KTQL Qun l d nV d v WBS:gii thiu sn phm mi1. Bao b ng gi: Thit k Trang thit b bao gi Hng vo kho ng gi2. Lc l- ng bn hng: Ch nh gim c bn hng Thu nhn vin bn hng o to nhn vin bn hng3. Phn phi Chn nh phn phi Th- ng l- ng v k hp ng vi nh phn phi Ch hng ng gi n cho nh phn phi4. Qung co Chn hng qung co Lp k hoch chin dch qung co Hng qung co tin hnh chin dch qung co2 - 542011-PTVinh HBK/KTQL Qun l d nCc cng c lp k hoch d n2. Biu trch nhim trc tuyn (Linear Responsibility Charts)2 - 552011-PTVinh HBK/KTQL Qun l d nBiu trch nhim trc tuyn (LRC)LRC l cng c qun l v lp k hoch. N phn cng trch nhim v cc hot ng ca d n cho cc thnh vin d n Cu trc thng dng ca LRC l mt ma trn trong ct dc ghi cc thnh vin d n v hng ngang ghi cc gi cng vic ly ra t WBSCc loi quy -c trch nhim hay s dng: chnh, h tr, ph duyt, thng bo, gim st, ...2 - 562011-PTVinh HBK/KTQL Qun l d nChu trch nhim : Responsible ( R )H tr cn thit : Support required (S) Phi c t vn : Must be Consulted (C)Phi c thng bo : Must be Notified (N)Biu trch nhim trc tuyn (LRC)2 - 572011-PTVinh HBK/KTQL Qun l d nS dng cc m s dng 1,2,3,4,5Biu trch nhim trc tuyn (LRC)2 - 582011-PTVinh HBK/KTQL Qun l d nVD Biu trch nhim trc tuyn (LRC)2 - 592011-PTVinh HBK/KTQL Qun l d nCc cng c lp k hoch d n3. Biu Gantt (Gantt Chart)2 - 602011-PTVinh HBK/KTQL Qun l d n3. Biu Gantt- L mt k thut trc quan lp k hoch d n, theo di qu trnh s dng cc ngun lc, tin thc hin cc cng vic ca d n. - Ra i vo nm 1918 bi HENRRY GANTT.- Ni dung ca phng php l vic xc nh mt cch tt nht th t thc hin cc cng vic khc nhau ca mt d n trong mt thi k xc nh.- y l cng c thng dng nht trong lp k hoch, qun l thi gian hot ng v kim sot d n2 - 612011-PTVinh HBK/KTQL Qun l d nCng c lp k hochBiu Gantt+ n gin+ Cc d n t cng vicng dngCho bit th t, di, thi im bt u v kt thctng hot ng Tng thi gian cn thit thc hin d nCc hot ng c biu din trn trc tung, thi gian thc hin cc cng vic thc hin trn trc honh2 - 622011-PTVinh HBK/KTQL Qun l d n3. Biu GanttPhng php xy dng:Mi ct biu din cc n v thi gianCc dng tng ng vi cc cng vic cn thc hin. Trn bng mi vch ngang biu din mt cng vic, di ca vch ngang t l vi di ca cng vic, v tr ca vch ngang trn biu ph thuc vo mi lin h gia cc cng vic.2 - 632011-PTVinh HBK/KTQL Qun l d n3. Biu Gantt: Cn cThi gian thc hin mi cng vicCc iu kin trc ca cc cng vicCc thi hn hon thnh ca d n v ca cc cng vicKh nng sn xut v kh nng x l cc kh khn trong gii hn v s vn u t thc hin, s gi lm thm2 - 642011-PTVinh HBK/KTQL Qun l d n3. Biu Gantt Da trn biu , ta c th sp xp cc hot ng theophng thc trin khai chm hoc trin khai sm.Trin khai sm cho php cc hot ng c th bt ucng sm cng tt min l khng nh hng n cc hottrc chng. Ta s c c thi hn sm nht c thhon thnh d n. Mc thi gian ny c s dng nhyu cu v thi hn hon thnh cho trng hp trinkhai mun.Trong cch trin khai chm, cc hot ng c th yli li ty sao cho thi hn sm nht c th hon thnhd n khng b nh hng.2 - 652011-PTVinh HBK/KTQL Qun l d nBIU GANTTHot ngC V ng trcThi gian2 4 6 8 10 12 14 16 18 20 22A - 5B - 3C A 8D A,B 7E - 7F C,D,E 4G F 5Thi gian hon thnh d n nhanh nht l 22tunV D2 - 662011-PTVinh HBK/KTQL Qun l d n3. Biu Ganttu im: Cng c trc quan, d thc hin Theo di trng thi thc hin cc cng vic Lp k hoch ngun lc, tnh hnh s dng ngun lc Xc nh c thi gian thc hin d n nhanh nht, v khong thi gian d tr ca tng cng vic.Nhc im: Khng ch ra d s tng tc v mi quan h qua li gia cc loi cng vic. Kh khn khi iu chnh biu . Khng ch ra c s khc bit v ngha cc loi thi gian d tr2 - 672011-PTVinh HBK/KTQL Qun l d nGii thiu sn phm mi WBS vi quan h trc saung giA. Thit k h thng ng gi 2tun ---B. Lp t h thng ng gi 10 AC. ng gi sn phm 6 B, DD. Yu cu v nhp sn phm t ni sn xut ng gi13 ---T chc lc lng bn hngE. Tuyn dng gim c bn hng 6 ---F. Tuyn dng nhn vin bn hng 6 EG. o to nhn vin bn hng 4 FThit lp mng li phn phiH. La chn nh phn phi cho dng sn phm mi 7 EI. m phn v k hp ng vi nh phn phi c la chn9 G, HJ. Giao hng ng gi cho nh phn phi 6 C, IQung coK. La chn hng qung co 2 EL. Lp k hoch qung co vi hng c la chn 4 KM. Hng qung co tin hnh chin dch qung co 10 L2 - 692011-PTVinh HBK/KTQL Qun l d nV d biu Gantt Mar April May June July Aug Sept Oct Nov Dec Jan Feb 100%1 90%2 80%34 70%560%67 50%89 40%1011 30%1213 20%1415 10%160%Hng thng 0 4.93 4.59 4.32 7.48 10.21 9.98 13.37 17.74 16.32 10.2 0.86Tch lu 0 4.93 9.52 13.84 21.32 31.53 41.51 54.88 72.62 88.94 99.14 100PLANNED PROGRESS1997TT Ni dung cng vick hoch thc hin d n QC-1 ZONE ti ITALIAN-THAI1996k hoch xy dng 100 cn h nhn vinCng tc chun bPhn xy dngCng tc ng ccXy th tng 3,4 v mi13-Mar-96Cng tc mngXy th tng 1,214-Feb-97Cng tc snH thng thot n- cPhn hon thinLt nnTrtt- ngDn miTrt trn D kin cng vic(%)Lp t ca i v ca sLap t khu v sinhKt thc cng vicLp h thng inLm v- n, trng cy, c2 - 702011-PTVinh HBK/KTQL Qun l d n4. Phng php CPM v PERT Critical Path Method (CPM): ng ti hn1957Cc d n bo tr nh my cho cng ty DuPontTp trung vo mi quan h gia chi ph v thi gian Project Evaluation and Review Technique (PERT): K thut nh gi v xem xt li d n1958US Navys Polaris Missile System ProgramTp trung vo d on thi gian khng chc chn ng dng s mng2 - 712011-PTVinh HBK/KTQL Qun l d nS mng cho CPM v PERTCn c vo bng lit k cc iu kin trc, sau ca mi cng vicS mng hot ng trn nt AON (Activity-on-node): l mt s mng mCc nt l cc cng vicCc dy cung ni gia cc nt th hin mi quan h trc sau ca cc cng vicS mng cng vic trn dy cung AOA (Activity-on-arc): l s mng mCc dy cung biu din cc cng vicCc ht (u v cui cc dy cung) biu din cc s kin quan h trc sau (bt u hay kt thc cc cng vic)2 - 722011-PTVinh HBK/KTQL Qun l d nCng c lp k hochS mng - AOACng c m t mi quan h v th t gia cc hot ng/cng vic v thi gianKhi nim+Mi hot ng c biu din bng 1 v ch 1 mi tn+Hai hot ng khng th trng s kin u v s kin cui+ m bo logic ca s , mi hot ng a vo mng phi xc nh c: Cc hot ng hon thnh trc n Cc hot ng tin hnh sau n Cc hot ng xut hin ng thi vi nCng vic thc/ Cng vic o/ Cng vic ch iNguyn tc xy dng2 - 732011-PTVinh HBK/KTQL Qun l d nCng c lp k hochS mng - AOA+Mi nt biu din thi im kt thc mt s cng vic v /hoc thi im bt u ca mt s cng vic khc +Nu mt cng vic c hai cng vic trc trc tip cng nc th phi ni hai cng vic bng mt cng vic o, c thi gian thc hin bng 0.+S mng ch c mt im u v mt im kt thc+c nh s theo chiu t tri qua phi, t trn xuongs di+Mi tn theo chiu t tri qua phi, khng to thnh vng trn.Nguyn tc xy dng2 - 742011-PTVinh HBK/KTQL Qun l d nCng c lp k hochS mng-AOAThi gian hon thnh d n nhanh nhtL khong thi gian ngn nht t s kin bt u n s kin jL khong thi gian di nht t s kin bt u n s kin jThi gian sm nht ca s kin j (Tjs )Thi gian mun nht ca s kin j (Tjm )P i Tjs= max (Tis+ Tij) Tjm= min (Tim Tij)Q i Ts bt u = 0Tskt thc = Tmkt thc = TG hon thnh d n nhanh nhtTij: thi gian thc hin cng vic ij2 - 752011-PTVinh HBK/KTQL Qun l d nThi gian bt u sm cng vic ijEarly Start ESij= TisThi gian kt thc sm cng vic ijEarly FinishEFij= ESij+ Tij= Tis+ TijThi gian kt thc mun ca cng vic ijLate FinishLFij= TjmS mng-AOACng c lp k hochThi gian bt u mun cng vic ijLate StartLSij= LFij Tij= Tjm TijThi im bt u v kt thc cng vic2 - 762011-PTVinh HBK/KTQL Qun l d nThi gian d tr t do ca cng vic ij Free Slack Khong thi gian c th tr hon thc hin ij m khng nh hng n s kin j FSij=Tjs- TisTijThi gian d trton phn cacng vic ij Total Slack Khong thi gian c th tr hon ti a ca cng vic ij TSij= LSij Esij= LFij- EijS mngCng c lp k hochThi gian d tr ca cng vic2 - 772011-PTVinh HBK/KTQL Qun l d n1. Thi gian d tr t do: L khong thi gian mt cng vic c th chm tr hay tr hon vic thc hin m khng lm nh hng n cc cng vic pha sau nTsj Tsi Tij2.Thi gian d tr ton phn: L khong thi gian m mt cng vic c th chm tr hay tr hon vic thc hin m khng lm thay i thi gian hon thnh d n nhanh nht c thTmj Tsi Tij3. Thi gian d tr chc chn: L khong thi gian mt cng vic chc chn c th chm tr hay tr hon vic thc hin n m khng lm thay i thi gian hon thnh d n nhanh nht c th ngay c khi cc cng vic pha trc n dng ht thi gian d trTmj Tmi TijThi gian d tr2 - 782011-PTVinh HBK/KTQL Qun l d n10 025 535 6413135171762222F=4G=5E=7S mng2 - 792011-PTVinh HBK/KTQL Qun l d nS mngV DThi gian d tr ca cng vic6 61,4E1 1 3,4 D3 2 1,3 BTS FS K hiu Cng vic2 - 802011-PTVinh HBK/KTQL Qun l d nPhn tch s mngThi gian hon thnh = Max{EF Ca tt c cc cng vic}Cng vic ti hn l cng vic c thi gian d tr bng 0. Cng vic khng cho php tr v tr s nh hng ti tin ca ton b cng trnhng ti hn (CP: Critical Path). C LS ES = 0.ng ti hn l ng ni cc cng vic ti hn t khi s kin bt u n s kin kt thc d nTng chi ph bng tng chi ph ca tt c cc cng vic2 - 812011-PTVinh HBK/KTQL Qun l d nV d: s mng - AONA2C6B10J6D13H9I6F4G7E6L4K2M10Bt u Kt thc2 - 822011-PTVinh HBK/KTQL Qun l d nPhng php CPM2 - 832011-PTVinh HBK/KTQL Qun l d nQuan h chi ph v thi gian hay rt ngn lch trnh i vi mt s hot ng ca d n, chng ta c th bit: c lng thi gian v chi ph hon thnh trong iu kinlm vic bnh thng Kh nng rt ngn hay y nhanh hot ng v chi ph phtsinh (lm thm gi, thm my mc thit b, thi gianovertime, nhn cng tr hon) Yu cu rt ngn thi gian hon thnh d n vi chi ph tng thm l nh nht. Cng c ra quyt nh ch yu l biu quan h chi ph thi gian. D liu u vo: Biu / bng m t quan h trc sau ca d n Chi ph v thi gian hon thnh cc hot ng trong iu kin bnh thng Thi gian v chi ph c tnh y nhanh (rt ngn) (thng tnh cho vic rt ngn mt n v thi gian)2 - 842011-PTVinh HBK/KTQL Qun l d nCPMQuan h gia thi gian v chi ph trong qun l d nPhng php gim tng chi ph ca chng trnh y nhanhCc bc thc hin V s mng v xc nh ng ti hn/gng trong chng trnh y nhanh Xc nh thi gian d tr cho cc cng vic khng ti hn/gng Xc nh thi gian c th ko di cc cng vic khng ti hn/gng Xc nh tng chi ph c th gim c2 - 852011-PTVinh HBK/KTQL Qun l d nCPMQuan h gia thi gian v chi ph trong qun l d nPhng php rt ngn thi hn hon thnh d n vi chi ph tng ti thiuCc bc thc hin V S mng v xc nh ng ti hn/gng trong chng trnh bnh thng Chn trn ng ti hn/gng cng vic m chi ph y nhanh mt n v thi gian tng ln t nht rt ngn thi gian Xem c thay i ng ti hn/gng khng, nu c phi xc nh ng ti hn/gng mi Lp li bc 3,4 cho n khi thc hin c mc tiu ca d n2 - 862011-PTVinh HBK/KTQL Qun l d nV dQuan h gia thi gian v chi ph trong qun l d nHot ngCV trcLng lao ngKHBT N ln 1 N ln 2 KHNChi ph ($)T Chi ph ($)T Chi ph ($)T Chi ph ($)TA - 40 1.500 5 2.000 4 1.000 3 4.500 3B - 12 3.000 3 2.000 2 - - 5.000 2C A 24 3.300 8 2.000 7 1.000 6 6.300 6D A,B 14 4.200 7 2.000 6 2.000 5 8.200 5E - 35 5.700 7 1.000 6 - - 6.700 6F C,D,E 36 6.100 4 1.000 3 2.000 2 9.100 2G F 35 7.200 5 1.000 4 1.000 3 9.200 331.000 49.0002 - 872011-PTVinh HBK/KTQL Qun l d n10 025 535 6413 135117 17622 22F=4G=5E=7Quan h gia thi gian v chi ph trong qun l d nV DC,D44.000F41.000C39.000A37.000A36.000F34.000G33.000G32.00031.000Rt ngn cng vicTng chi phmin14 15 16 17 18 19 20 21 22 Thi gian hoan thnhPhng php rt ngn thi hn hon thnh d n vi chi ph tng ti thiu2 - 882011-PTVinh HBK/KTQL Qun l d n10 023 333 449 95111 11614 14F=2G=3E=6Quan h gia thi gian v chi ph trong qun l d nV D Phng php rt ngn thi hn hon thnh d n vi chi ph tng ti thiu5000100020002000111773312311EDBChi ph c th gimThi gian c th ko diThi gian di nht TS FS Cng vicTng chi ph thc hin l = 49.000 - 5.000 =44.000$2 - 892011-PTVinh HBK/KTQL Qun l d nV d v rt ngn k hochCng vic Cng vic trc Tg thc hin (tun) Tng chi ph ($000) Thi gian thc hin ngn nht (tun) Chi ph ph tri do rt ngn thi gian ($000/tuan) A B C D E - A - C B,D 7 3 6 3 2 500 200 500 200 300 4 2 4 1 1 100 150 200 150 250 Tm lch trnh bnh thng, chi ph v thi gian hon thnh. Xc nh li lch trnh cc hot ng nu thi gian hon thnh d n gim i 1 tun, gim i 2 tun. Thit lp biu quan h chi ph thi gian2 - 902011-PTVinh HBK/KTQL Qun l d nBi tp p dng CPMChi ph CngC.vic KHBT KHKTrt ngnvic TrcT.gian Chi ph T.gian Chi ph1 tr/t A - 5 4 3 60,5 B - 5 3 1 50,6 C A 10 4 5 70,4 D B 7 4 2 60,5 E A 6 3 2 50,5 F C,D 11 6 5 91,5 G C,D 6 3 4 60,5 H E,F 5 2 1 41 I G 4 2 1 52 - 912011-PTVinh HBK/KTQL Qun l d nYu cu:- V s mng?- Hy xc nh thi gian thc hin d n nhanh nht, tng chi ph k hoch bnh thng v khn trng, thi gian d tr ca cc cng vic?- V biu quan h gia thi gian v chi ph hon thnh d n?Bi tp p dng2 - 922011-PTVinh HBK/KTQL Qun l d nPhng php PERT2 - 932011-PTVinh HBK/KTQL Qun l d nPERTNhn dng cc hot ng v quan h trc sauVi mi hot ng a ra ba thi gian d kin: thi gian thng gp nht, tt nht v xu nht. Thi gian k vng s l trung bnh trng s ca ba thi gian trn (vi trng s 4, 1, 1, theo quy lut phn phi xc sut beta)p dng qu trnh lp lch trnh vi thi gian trung bnh tnh ton c k vng thi gian hon thnh ca d n. Tng cc phng sai ca ng ti hn l phng sai thi gian hon thnh d n d kin, theo quy lut phn phi chun.2 - 942011-PTVinh HBK/KTQL Qun l d nPhng php PERTXC NH THI GIAN K VNG Cng thc Tea + 4 m + bTe = 6 a: Thi gian thun li (thi gian ngn nht hon thnhcng vic trong cc iu kin thun li nht) m: Thi gian bnh thng (thi gian thng t c khicng vic c thc hin) b: Thi gian bt li (thi gian di nht v phi thc hincng vic trong hon cnh kh khn nht) Te: Thi gian trung bnh thc hin mi cng vic2 - 952011-PTVinh HBK/KTQL Qun l d nGi tr lch chun ca cc cng vicThi gian d kin hon thnh ton b d nvi D l di thi gian hon thnh cc cng vic gngi:l cc cng vic gng2 - 962011-PTVinh HBK/KTQL Qun l d nV d PERTCng vic hon thnhThi gian lc quanThi gian d xy raThi gian bi quanCng vic trcA 10 22 22 -B 20 20 20 -C 4 10 16 -D 2 14 32 AE 8 8 20 B,CF 8 14 20 B,CG 4 4 4 B,CH 2 12 16 CI 6 16 38 G,HJ 2 8 14 D,E2 - 972011-PTVinh HBK/KTQL Qun l d nCng vic Thi gian k vng TePhng sai lch chunA 20 4 2B 20 0 0C 10 4 2D 15 25 5E 12 4 2F 14 4 2G 4 0 0H 11 5.4 2.32I 18 28.4 5.33J 8 4 22 - 982011-PTVinh HBK/KTQL Qun l d nHn ch ca CPM/PERTi hi phi c nhng gi nh (nhiu khi khng thc t). V d nh: D n c xc nh hon ton theo mt trnh t cng vic c th xc nh c v bit trc mi quan hgia cc cng vic c lpThi gian thc hin cng vic c lp v c th d bo c chnh xc 2 - 992011-PTVinh HBK/KTQL Qun l d nLch trnh d n khi gii hn ngun lc2 - 1002011-PTVinh HBK/KTQL Qun l d nLp lch trnh d n vi ngun lc gii hn Mc ch: lp lch trnh cc hot ng m yu cu s dngcc ngun lc trong mt s trng hp l khng c chpnhn Hng dn:V s vi ngun lc b vt qu cho ngun lc b tihn.Khi mt ngun lc yu cu vt qu kh nng cung cp,c gng iu chnh lch trnh ca cng vic vi cc thigian d tr.Nu nh c nhiu hn mt ngun lc cn iu chnh, hylmtng ngun lc. Ghi nh: lp lch trnh vi ngun lc b gii hn vi phnmmMS Project l ph hp nht2 - 1012011-PTVinh HBK/KTQL Qun l d nV d vt qu ngun lc S cng nhn c th: 10 Xc nh lch trnh c th thc hin. Thi gian hon thnh d n? Cng vic Cv trcThi gian (tun) Yu cu s cng nhn A B C D E F G --- --- --- A C A B,D,E 2 6 4 3 5 4 2 3 5 4 2 4 2 6 2 - 1022011-PTVinh HBK/KTQL Qun l d nBiu ngun lc vt qu500%1,000%1,500%Peak Units:lOverallocated: Allocated:27 3 10 17 24 31 7 14 21 28 5August September1,200% 1,200% 1,300% 1,300% 1,300% 1,100% 400% 400% 400% 600% 600%2 - 1032011-PTVinh HBK/KTQL Qun l d nNgun lc iu chnh300%600%900%1,200%Peak Units:lOverallocated: Allocated:27 3 10 17 24 31 7 14 21 28 5August September700% 700% 900% 900% 900% 900% 900% 900% 800% 400% 400% 800%2 - 1042011-PTVinh HBK/KTQL Qun l d nCh- ng 5 Kim sot d n1. Khi nim v ni dung kim sot d n2. Cc dng kim sot d n3. Cc b- c trong qu trnh kim sot4. Ph- ng php kim sot truyn thng theo chi ph5. Ph- ng php gi tr lm ra2 - 1052011-PTVinh HBK/KTQL Qun l d nKhi nim v ni dung kim sotKim sot d n l qu trnh gm 3 bc: Thu thp thng tin (Thu thp d liu v thng tin v vic thc hin d n v cc thay i v mi trng): + Tin + Chi ph+ Thnh qu (cc yu cu v k thut) So snh cc thng tin ny vi k hoch v cc yu cu ra Thc hin cc bin php sa i, hiu chnh nhm mc ch t c yu cu ra2 - 1062011-PTVinh HBK/KTQL Qun l d nCc b- c trong qu trnh kim sotBc 1: Thit lp cc tiu chun yu cu i vi d n+ Cc c trng k thut (nm trong h s thit k nu c sa i phi c bn bc v ghi thnh vn bn)+ Ngn sch ca d n+ Cc chi ph+ Cc ngun lc yu cuBc 2: Gim st (monitoring)+ Quan st cc cng vic c thc hin trong thc tBc 3: So snh, d bo+ So snh cc tiu chun yu cu v cc cng vic c thc hin trong thc t tnh cho n ngy thc hin kim tra.+ c tnh thi gian v chi ph hon thnh cc cng vic cn li hon tt ton b d n.Bc 4: iu chnh+ Thc hin cc bin php sa cha, hiu chnh khi cc kt qu thc t c s khc bit so vi cc tiu chun ra.2 - 1072011-PTVinh HBK/KTQL Qun l d nKhi nim v ni dung kim sotKim sot d n cn bao gm cc khi nim: Theo di d n: l qu trnh thu thp thng xuyn cc d liu chnh xc theo thi gian v vic thc hin d n.i khi, trong nhng d n pht trin, c s dngtheo ngha kim sot d n nh gi d n: l qu trnh xc nh tnh hiu qu v tc ng cc hot ng ca d n da trn mc tiu, mc ch ca d n (mt cch h thng v khch quan)2 - 1082011-PTVinh HBK/KTQL Qun l d nCc dng kim sot Theo thnh phn kim sot d nC 3 thnh phn ca kim sot d n: thi gian (time), chi ph (cost) v yu cu k thut (technical requirements)c 3 dng kim sot tng ng l: Kim sot thi gian (tin ) Kim sot chi ph Kim sot cc yu cu v cht lngCh : mi quan h gia cc ch tiu kim sat2 - 1092011-PTVinh HBK/KTQL Qun l d nCc dng kim sot Bn quy nh v thc hin kim sot:+ Kim sot bn trong (internal control): h thng v quy trnh gim st do pha thc hin d n + Kim sot bn ngoi (external control): cc quy trnh v tiu chun kim sot c n nh bi khch hng. M hnh ca h thng kim sot:+ H thng n gin (simple system) c mt chu trnh phn hi thng tin+ H thng phc tp, cao cp (high level system): nhiu chu trnh phn hi thng tin, c th iu chnh mc tiu/tiu chun cc h thng gim st ph2 - 1102011-PTVinh HBK/KTQL Qun l d nH thng kim sot d nu voHot ngD nu raTheo di So snhK hochThc hinD nMi trng2 - 1112011-PTVinh HBK/KTQL Qun l d nTi sao cn kim sot d n? m bo d n t c mc tiu lp k hoch hoc chpnhn c v thi gian, ngn sch v cht lng hon thnh..Pht hin sm cc vn hnh ng nhm c th nm btc chng H tr s gii trnh, thng tin vi cc bn lin quan, ng thi lm tng ln s tham gia v ng gp ca h. ng vin nhn vin v ti khng nh ng gp v o mctiu ca d n. Thu c cc bi hc cho cc d n khc (hin ti v tnglai) Tng cng s hiu bit ca cc bn tham gia, ng thi giph xy dng nng lc2 - 1122011-PTVinh HBK/KTQL Qun l d nBn lin quan d n: kim sot ai?Ghi ch: cc bn lin quan khc nhau cn cc thng tin khc nhau vi cc mc ch, nh dng khc nhau Cn cung cp thng tin kim sot cho ai?Nhm qun l d nCh s hu d n (khch hng, qun l cp cao)Nh u t, ngn hng, nh ti trT chc chnh phNhm s dng, cng ng, phng tin thng tin i chng, v cc nhm quan tm khcT vn nh thu nh cung cp Vi mi mt bn lin quan,cn phi xem xt:H cn bit g?cn cung cp g? Vi mc ch g th no?Chng ta cn thng tin g v h?Bo co thng tin g v nh th no?2 - 1132011-PTVinh HBK/KTQL Qun l d nC ch v yu cu kim sot d n c bn C ch kim sot ph bin: Bo co tin trnh theo thi k: thc hin d n hin nay v k hoch (bo co bi thc hin), cc thay i ca mi trng T chc hp kim tra tin trnh u n: e kp d n, cc bn lin quan chnh trong v ngoi. Tho lun khng chnh thc,tham quan c s, kim ton, kim tra bn trong... Yu cu thng tin cho kim sot d n: Tnh thi gian: d chun on, o lng R rng: d dng trong vic hiu ca cc bn lin quan Pht hin: quyn u tin ng n: lin kt d liu v thng tin, gi ci thi gian b gi li2 - 1142011-PTVinh HBK/KTQL Qun l d nCc thnh phn ca kim sot d n Kim sot phm vi, thnh qu v cht lng: Phm vi v cht lng cng vic, c trng v tiu chun u ra Thay i phm vi, vn v cht lng, nguyn nhn, hnh ng u c ghi nhn Kim sot tin trnh So snh k hoch v tin trnh thc t: tr hon, nguyn nhn v hot ng iu chnh D bo thi gian hon thnh d n Kim sot chi ph So snh k hoch v chi ph thc t: vt chi hay di d chi, cc nguyn nhn v hot ng iu chnh Kim sot ngn sch v b sung D bo chi ph thc t khi hon thnh Theo di mi trng: S thay i cc iu kin lm vic bn trong v bn ngoi, cc tc ng hin ti v tng lai vi thnh qu ca d n Kim tra cc gi thit thit k d n Quan h vi cc bn lin quan2 - 1152011-PTVinh HBK/KTQL Qun l d nKim sot phm vi, thnh qu v cht lng Kim sot phm vi (hay qun l phm vi):K hoch cho cc thay i phm vi c th (c ch yu cu v ph quyt)Nhn dng, loi tr v theo di s thay i phm viBo co s thay i Qun l cht lng v thnh qu:Thit lp cc tiu chun cht lng (cng vic v u ra)K hoch theo di v kim sot cht lngNhn dng, loi b v gii quyt vn cht lngBo co cht lng v thnh qu, s chp nhn ca bn lin quan2 - 1162011-PTVinh HBK/KTQL Qun l d nKim sot qu trnh Kim sot lch trnh:nh gi tin trnh d n v biu l trnh, s khc bit vi lch trnh c sXc nh cc yu t to nn s thay i lch trnh, nh hng ca cc yu t D bo tin trnh v ngy hon thnh trong tng lai Cng c:Lch trnh c bn trong biu l trnhLch trnh hin tiPhn tch sai lch2 - 1172011-PTVinh HBK/KTQL Qun l d nKim sot chi ph Hot ng ca kim sot chi ph:o lngchi ph thc hin d n (chi ph hin ti v chi ph c lp k hoch) ca cc ti khon d n (nhm hoc gi cng vic chia s vi trch nhim chi ph) v ca d nXc nh cc yu t to ra thay i chi ph v nh hng ca cc yu t D bo chi ph tng lai v b sung hot ng kim ch cn thit Hot ng kim sot ngn sch v chi tiu ( m bo rng chi ph l ph hp, hu hn vi ngn sch c ph duyt):K hoch v kim ch chi ph d n: Yu cu chi ph v c ch ph duyt Yu cu thay i v c ch ph duytNhn dng, loi b v theo di s thay i chi phi Bo co v ghi nhn tt c cc kt qu v hot ng2 - 1182011-PTVinh HBK/KTQL Qun l d nKim sot lch trnh vi MS Project2 - 1192011-PTVinh HBK/KTQL Qun l d nCc phng php kim sot1. Phng php kim sot chi ph truyn thng2. Phng php kim sot chi ph/lch trnh kim sot theo gi tr lm ra2 - 1202011-PTVinh HBK/KTQL Qun l d nKim sot d n truyn thng v qun l gi tr lm ra Theo truyn thng, lch trnh v chi ph c theo di v kimsot mt cch c lp. Cc kt qu c th gii thiu thnh qu dn hin ti hoc s dng d bo s hon thnh trong tng laica d n Kim sot chi ph/ lch trnh hay qun l gi tr lm ra ca d n:nh gi v d bo lch trnh d n v chi ph hon thc hinti cng mt thi imTheo di tin trnh d n nhng khng ch ngy ca lch trnh(v thi im bt u v kt thc ca d n) m c chi phhin ti, phn trm cng vic hon thnh hoc lch trnh honthnhTt c cc o lng u th hin di dng tin t, s dngchi ph c lp ngn sch ca cc hot ng c s u vo.2 - 1212011-PTVinh HBK/KTQL Qun l d nPhng php kim sot chi ph truyn thng S dng cc ti khon chi ph c gim st mt cchring l (cho mt hoc mt nhm cc cng vic trong cutrc phn tch cng vic - WBS). Mi ti khon chi ph c th bao gm:+ M t v cng vic+ K hoch thi gian+ Ngi chu trch nhim+ D chi theo tng giai on+ Nguyn vt liu, nhn cng v thit b cn thit2 - 1222011-PTVinh HBK/KTQL Qun l d n Ni dung: i vi mi ti khon chi ph, phn tchchnh lch c thc hin theo tng giai on xems thc chi nhiu hn hay t hn s d chi. Sau tphp cho ton d n. Nhc im:Ch phn tch chnh lch v chi ph (l khng )Khng ch ra bao nhiu phn cng vic honthnh.Khng ch ra chi tiu trong tng lai s l baonhiu.Phng php kim sot chi ph truyn thng2 - 1232011-PTVinh HBK/KTQL Qun l d nKim sot chi ph truyn thngCng vic January February March April May June Ngn sch1 1502 1503 2004 100Tng 600Chi ph k hoch: 150 (100%)Chi thc t: 120Chi k hoch: 150 (100%)Chi thc t: 150Chi k hoch: 150 (75%)Chi thc t: 150Chi k hoch :0Chi thc t: 02 - 1242011-PTVinh HBK/KTQL Qun l d nKim sot chi ph / lch trnh: cc cu hi c gii p Tnh trng hin nay ca d n l nh th no v lch trnh hay chi ph? D kin s cn thm bao nhiu chi ph hon thnh d n? Khi no th d n s hon thnh (hay lch trnh xem xt li)? Ti sao v u c cc nguyn nhn khin chi ph hay lch trnh vt? C th thu c g t cc chi ph tiu hao? C th nhn dng v iu chnh cc vn tim n chi ph v lch trnh trc khi qu mun?2 - 1252011-PTVinh HBK/KTQL Qun l d nKim sot chi ph s dng gi tr lm ranhim v January February March April May June ngn sch1 1502 1503 2004 100Tng 600Chi ph k hoch:150(100%) Chi ph thc t: 120Gi tr lm ra: 150 (100%)Chi ph k hoch: 150 (100%) Chi ph thc t: 150Gi tr thu c: 50 (33%)Chi ph k hoch: 150 (75%) Chi ph thc t: 150Gi tr lm ra: 170 (85%)Chi ph k hoch: 0Chi ph thc t: 0Gi tr thu c: 0 2 - 1262011-PTVinh HBK/KTQL Qun l d nCc khi nim c bn D chi (Budgeted Cost for Work Scheduled-BCWS):Chi ph d tnh cho cng vic theo k hoch. BCWS l gi tr ccngun lc c hoch nh s chi thc hin cng vic mt thiIm cho trc Thc chi (Actual Cost for Work Performed-ACWP): Chi tiu thc thao ph v c ghi nhn cho cng vic thc hin trong mt giai onthi gian. Gi tr thu c/lm ra (Budgeted Cost for Work Performed-BCWP):Chi ph (hoc gi tr) ca tt c cng vic thc hin c trong mt giai on thi gian BCWP cn c gi l gi tr lm ra - Earned ValueBCWP = Ngn sch d tnhX % cng vic c hon cho ton b c.victhnh cho n thi imxem xt2 - 1272011-PTVinh HBK/KTQL Qun l d nPhn tch tnh hnh thc hinCc i lng phn tch sai lch (Variance Analysis)1) Sai lch v tin SV (Schedule Variance)2) Sai lch v chi ph CV (Cost Variance)3) Sai lch k ton AV (Accounting Variance)4) Sai lch thi gian TV (Time Variance)2 - 1282011-PTVinh HBK/KTQL Qun l d n1. Chnh lch v tin : SV = Gi tr lm ra - D chi = BCWP- BCWSL con s tnh bng tin ch ra tng cng vic hon thnh cho ti thi im ny l t hn (hay nhiu hn) so vi k hoch, iu ny ni ln rng d n l ang chm (hay nhanh) so vi k hoch SV > 0 >Vt tin (Ahead schedule) SV = 0 >ng tin (On schedule) SV < 0 >Chm tin (Behind schedule)Phn tch tnh hnh thc hin2 - 1292011-PTVinh HBK/KTQL Qun l d n1. Chnh lch v tin : SV = Gi tr lm ra - D chi = BCWP- BCWSCh : lun quy ra bng tinVD: BCWP = 80.000$, BCWS = 90.000$SV = 80.000 90.000 = -10.000$Chm tin Nu sn lng lm ra trung bnh mt thng l 200sp, n gi sp l 25$.C th l chm tin : 10.000 / 200 = 50 spHoc: 50 / 25= 2 thngPhn tch tnh hnh thc hin2 - 1302011-PTVinh HBK/KTQL Qun l d n2. Chnh lch v chi ph: Gi tr lm ra - Thc chiCV = BCWP-ACWP o s thc hin v chi ph ca d nCV > 0 khng vt chi ph (Cost under run)CV = 0 ng chi ph (On cost)CV < 0 vt chi ph (Cost over run) Lu :-Khi s dng cn tnh ng, tnh k c chi ph khngphi l tin mt.-Khi tnh BCWP c tnh chi ph d phngPhn tch tnh hnh thc hin2 - 1312011-PTVinh HBK/KTQL Qun l d nPhn tch tnh hnh thc hin3. Chnh lch v k ton AVAV = D Chi - Thc chi = BCWS - ACWPL s khc lch gia d chi v chi tiu thc t.AV > 0 >Ngn sch theo k hoch ln hn thc chiAV = 0 >Ngn sch theo k hoch ng bng thcchiAV < 0 > Ngn sch theo k hoch nh hn thcchi2 - 1322011-PTVinh HBK/KTQL Qun l d nPhn tch tnh hnh thc hin4. Chnh lch v thi gian: TV = SD - BCSP Ch ra trn thang thi gian d n chm bao nhiu so vi k hoch.TV ch ra mc sm hay tr ca d n so vi khochSD (Status Date): Ngy xem xt, thi im hintrngBCSP(BudgetedCostoftheSchedule Performed):ngy,thiimmtiBCWS thi im xem xt = BCWP2 - 1332011-PTVinh HBK/KTQL Qun l d nVD: d liu kim sothot ngquan hngn schchi ph thc t% cng vic theo lch trnh% cng vic thc hinJanFebMarAprMayJunJulAugSepOctNovDec50 5010 30 30 3033 34 3333 34 3350 503310050 5025 25 25 2533 34 3333 34 3350 50145 25 15 16.6 16.8 16.6 7.5 7.5 9.9 10.2 9.9 5 5100330100100100100Tng N.S1001003310010000Chi ph theo lch trnh2010 122220 254 1530 038 40G F 10 0B CDAB AEFDC,Dngy xem xt2 - 1342011-PTVinh HBK/KTQL Qun l d nV d: kim sot vi gi tr lm raActivityPrede-cessorsBudgetActual expense% of work scheduled% of work doneJanFebMarAprMayJunJulAugSepOctNovDecACWPBCWSBCWPSVCV50 5010 30 30 3033.3 33.3 33.333.3 33.3 33.350 5033.310050 5025 25 25 2533.3 33.3 33.333.3 33.3 33.350 50145 101 115 95 -20 -6EFDC,DAB AB CDG F 10 030 038 4020 254 152010 12221000010033010010033100Total budget122242538001020152040100100100100100400010205200 -20 -2-10 10 -50 00 2-10 0Review date2 - 1352011-PTVinh HBK/KTQL Qun l d nJune July Aug Sept Oct Nov Dec Jan Feb Mar April May June July Aug Sept Oct Nov Dec Jan Feb Mar1234567MONTHLY 0.08 0.61 0.9 2.24 2.97 3.21 4.23 6.23 5.7 8.01 8.84 7.13 8.17 8.05 5.87 5.48 4.55 4.55 4.16 2.82 2.82 2.81ACCUMULATION 0.08 0.69 1.59 3.83 6.8 10.01 14.24 20.47 26.17 34.18 43.02 50.15 58.32 66.37 72.24 77.72 82.27 86.82 90.98 93.8 96.62 99.43MONTHLY 0.08 0.78 1.96 1.73 1.11 1.09 1.03 1.2 2.23 4.54 5.5 5.07 7.49 0 0 0 0 0 0 0 0 0ACCUMULATION 0.08 0.86 2.82 4.55 5.66 6.75 7.78 8.98 11.21 15.75 21.25 26.32 33.81 33.81 33.81 33.81 33.81 33.81 33.81 33.81 33.81 33.81MONTHLY 0.08 0.56 2.22 1.83 1.21 1.23 1.35 1.15 2.45 6.3 5.5 7.56 9.23 0 0 0 0 0 0 0 0 0ACCUMULATION 0.08 0.64 2.86 4.69 5.9 7.13 8.48 9.63 12.08 18.38 23.88 31.44 40.67 40.67 40.67 40.67 40.67 40.67 40.67 40.67 40.67 40.67BCWS ACWP BCWP(*) The rest was services provided during the 19th Asian game period1998PROGRESSION OF CONSTRUCTION WORK (Not real data)No1997DescriptionGROUP 1 (Building C1-C4)Foundation workInstallation P.C panel1996P.C FACTORYArchitecture and system workUtilitiesGROUP 2 (Building A1-A3)Foundation workArchitecture and system workUtilitiesInstallation P.C panelArchitecture and system workUtilitiesGROUP 3 (Building C5,C6,C8,D1)Foundation workInstallation P.C panelArchitecture and system workFoundation workUtilitiesGROUP 5 (Building B1,B3,B4,B7)Foundation workInstallation P.C panelArchitecture and system workUtilitiesGROUP 6 (Building B2,B5,B6,B8)Example of control chart with BCSS, BCWP and ACWP BCWSBCWPACWPInstallation P.C panelArchitecture and system workUtilitiesGROUP 4 (Building C7-C11)Foundation workInstallation P.C panel2 - 1362011-PTVinh HBK/KTQL Qun l d nCc ch s thc hin1. Ch so thchienve tieno SPI (SchedulePerformance Index)SPI = BCWP / BCWSSPI > 1 >BCWP > BCWS >SV > 0 vt tien o2. Ch so thc hien ve chi ph CPI (CostPerformance Index)CPI = BCWP / ACWPCPI > 1 > BCWP > ACWP > CV > 0 Khong vtchi ph2 - 1372011-PTVinh HBK/KTQL Qun l d nD bo thc hin chi ph FCTC (D bo chi ph hon thnh phn vic cn li ca d n - Forecast Cost To Complete Project) FCTC= (BCAC - BCWP)/ CPI, BCAC (Budgeted Cost At Completion) l d chi ti thi im hon thnh d n. S ny cng ging nh-BCWS thi im d nh hon thnh.CPIBCWS BCACBCWPACWPBCWP BCAC FCTC) () ( 2 - 1382011-PTVinh HBK/KTQL Qun l d nLch trnh, kim sot v d boJune July Aug Sept Oct Nov Dec Jan Feb Mar April May June July Aug Sept Oct Nov Dec Jan Feb Mar April May June1 100%290%3 80%70%460%50%540%6 30%20%710%0%MONTHLY 0.08 0.61 0.9 2.24 2.97 3.21 4.23 6.23 5.7 8.01 8.84 7.13 8.17 8.05 5.87 5.48 4.55 4.55 4.16 2.82 2.82 2.81 0.57ACCUMULATION 0.08 0.69 1.59 3.83 6.8 10.01 14.24 20.47 26.17 34.18 43.02 50.15 58.32 66.37 72.24 77.72 82.27 86.82 90.98 93.8 96.62 99.43 100MONTHLY 0.08 0.78 1.96 1.73 1.11 1.09 1.03 1.2 2.23 4.54 5.5 5.07 7.49 6.45 7.24 6.93 6.82 8.15 8.41 9.23 6.37 4.03 2.37 0.19ACCUMULATION 0.08 0.86 2.82 4.55 5.66 6.75 7.78 8.98 11.21 15.75 21.25 26.32 33.81 40.26 47.5 54.43 61.25 69.4 77.81 87.04 93.41 97.44 99.81 100MONTHLY 0.08 0.78 1.96 1.73 1.11 1.09 1.03 1.2 2.23 4.54 5.5 5.07 7.51 7.29 6.99 7.28 5.7 6.55 6.82 7.51 7.07 4.6 2.02 2.12 1.85ACCUMULATION 0.08 0.86 2.82 4.55 5.66 6.75 7.78 8.98 11.21 15.75 21.25 26.32 33.83 41.12 48.11 55.39 61.09 67.64 74.46 81.97 89.04 93.64 95.66 97.78 99.63(*)PROPOSAL ACTUAL REVISEDPROPOSAL (%)REVISION 1ACTUAL (%)Installation P.C panelArchitecture and system workUtilitiesPROPOSAL (%)Architecture and system workUtilitiesGROUP 6 (Building B2,B5,B6,B8)Foundation workUtilitiesGROUP 5 (Building B1,B3,B4,B7)Foundation workInstallation P.C panelGROUP 4 (Building C7-C11)Foundation workInstallation P.C panelArchitecture and system workFoundation workInstallation P.C panelArchitecture and system workUtilitiesInstallation P.C panelArchitecture and system workUtilitiesGROUP 3 (Building C5,C6,C8,D1)Architecture and system workUtilitiesGROUP 2 (Building A1-A3)Foundation workP.C FACTORYGROUP 1 (Building C1-C4)Foundation workInstallation P.C panelQC-1 ZONE PROJECT CONTROL CHART AT ITALIAN_THAIPROGRESSION OF CONSTRUCTION WORK FOR 400 UNITS ATHLETE VILLAGESNo Description1996 1997 19982 - 1392011-PTVinh HBK/KTQL Qun l d nV d: D n ABCCh to 1000 sn phm trong 50 thngTrung bnh ch to 20 sn phm mi thngChi ph d kin ch to mi sn phm l 500 $Tng chi ph d kin l 500.000$Sau 10 thng:Ch to - c 150 sn phmTng chi ph thc t l 90.000 $2 - 1402011-PTVinh HBK/KTQL Qun l d nTin trnh thc hinSau 10 thng:Ch to - c 150 sn phmTng chi ph thc t l 90.000 $C chi 90.000 thi lam ra 75.000Hay cu chi 1 thi lam ra 0.833Vay can chi X de lam ra 500.0002 - 1412011-PTVinh HBK/KTQL Qun l d nCc ch tiu thc hin Thc chi ACWP = $90.000 D chi BCWS = $100.00010 thng x 20 sp/thng x 500/sp ngn sch d kin BCWP = $75.000 (Gi tr thu - c - EV)150 sn phmx 500/sn phm d chi SV = BCWP - BCWS = -$25.000 SPI = BCWP / BCWS = 0.75 CV = BCWP - ACWP = $75.000 - $90.000 = -$15.000 CPI = BCWP / ACWP = 0.833 AV = BCWS-ACWP = 100.000 - 90.000 = 10.000 TV= 10 - 13,3 = -3,32 - 1422011-PTVinh HBK/KTQL Qun l d nD bo1.Chi ph d bo cho ton b d nFCAC = BCAC / CPI = $500.000 / 0.833 = $600.000VAC = BAC - EAC = $500.000 - $600.000 = -$100.0002.Thi gian hon thnh ton b d nFTAT =50 / SPI = 50 / 0.75 = 66.67 thngCu 10 thang thi cham 3,3Vay 50 thanh thi cham Y