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    ANGLESEY COMMISSIONERSCYNGORSIRYNYSMN

    ISLE

    OF

    ANGLESEY

    COUNTY

    COUNCIL

    LLANGEFNIYNYSMN/ANGLESEYLL777TW

    Ffn/Tel:(01248)752100 Ffacs/Fax:(01248)

    QuarterOneReport(AprilJune2011)

    17July2011

    ReportoftheCommissionersfortheIsleofAngleseyCountyCouncil

    totheMinisterforLocalGovernmentandCommunities

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    ForewordOn18March2011,theMinisterforSocialJusticeandLocalGovernmentappointedCommissionerstotakeresponsibilityfortheexecutivedecisionmakingfunctionsoftheIsleofAngleseyCountyCouncil.

    InaccordancewiththeirtermsofreferenceandtherequirementsoftheMinisterialDirection,theCommissionersarerequiredtoprovidetheMinisterwithregularupdatesontheprogresswhichhasbeenmadeindeliveringthenecessaryimprovementswhichwouldenablehimtoconsiderbringingformalinterventiononAngleseytoanend.

    ThisreportistheCommissionersQuarterOnereportwhichcoverstheperiodfromApriltoJune2011.

    AlexAldridge(Commissioner

    ByronDavies(Commissioner)

    MargaretFoster(Commissioner)

    MickGiannasi(Commissioner)

    GarethJones(Commissioner)

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    IsleofAngleseyCommissioners

    CouncillorAlexAldridgeOBEhasbeenamemberofFlintshireCountyCouncilsince1995andrepresentstheFlintColeshillWard.BeforethatheservedonClwydCountyCouncilfrom1991andisalsoamemberofFlintTownCouncil. HehasalsoservedasLeaderofFlintshireCountyCouncilandin2004wasappointedLeaderoftheWelsh

    LocalGovernmentAssociation(WLGA).HisroleasWLGALeaderbringsawealthofexperienceinworkingwithpartnersbothinthevoluntaryandprivatesector,aswellastheWelshAssemblyGovernmentandtheGovernmentinWestminster.AformerCorusworkeratShotton,hewaspreviouslychairoftheNorthWalesFireAuthority.

    ByronDaviesOBEhasavastexperienceofworkinginlocalgovernmenthavingformerlyservedasChiefExecutiveatSouthGlamorganCountyCouncilandChiefExecutiveatCardiffCouncilfor20years. BeforesettinguphisownconsultancybusinessinCardiff,MrDaviesalsosatasChairmanoftheCardiffLocalServicesBoardandSecretaryoftheSocietyofLocalAuthoritiesandSeniorManagersinWales. HehasalsobeenPresidentoftheSocietyofLocalAuthorityChiefExecutivesintheUnitedKingdom(SOLACE)andPresidentoftheEuropeanFederationofLocalAuthorityChiefExecutives

    (UDiTE). HeisalsoaGovernorattheUniversityofWalesInstituteCardiff.

    MargaretFosterOBEwasborninPenarthandnowlivesjustoutsideCaerphillywithherhusband.MargaretjoinedtheNHSinWalesin1974andledtheestablishmentoftheEastGlamorganNHSTrustin1994becomingitsChiefExecutive.SheledthecommissioningofanumberofmajorHealthprojectsintheSouthWalesValleysandestablishedcloseworkingrelationshipswithpartnerorganizationstoimproveservices.InApril2009,MargaretbecameChiefExecutiveoftheCwmTafHealthBoardfollowingthemergeroftheCwmTafNHSTrustwiththeRCTandMerthyr TydfilLocalHealthBoardsandhasrecentlyretiredfromthispost.

    MickGiannasiretiredasChiefConstableofGwentPoliceattheendofMarch2011,havingcompletedover31yearspoliceservice. HejoinedGwentPoliceasDeputyChiefConstablein2005havingpreviouslyservedinStaffordshireandMerseysidewherehehadresponsibilityforseriousandorganisedcrime,intelligenceandspecialistoperations. HehasalsomadeasignificantcontributiontotheworkofthepoliceserviceinWalesastheChairoftheWelshRegionoftheAssociationofChiefPoliceOfficersandChairtheallWalesCollaborationProgrammeBoard.

    GarethJoneswasborninBlaenauFfestiniogin1939andnowlivesinLlandudno. Ateacherandeducationconsultant,GarethgraduatedwithaBAinGeographyfromthe

    UniversityofWales,SwanseaandwasformanyyearsheadteacherofLlandudno'slargestsecondaryschool,YsgolJohnBright. PriortoMarch2011,GarethJoneswasthePlaidCymruAssemblymemberforAberconwyandwasChairoftheEnterpriseandLearningCommittee.GarethhasalsobeenLeaderofthePlaidCymruGroupandDeputyLeaderofConwyCountyBoroughCouncil. GarethhasheldseveralpostswithinPlaidCymru. HewasShadowMinisterforEducation,andChairoftheEducationCommittee. Hispoliticalinterestsincludesocialjustice,theWelshlanguageandeducation.

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    PurposeofReport1. ThisreportisthefirstformalreportpreparedbytheIsleofAngleseyCommissionersfor

    considerationbytheMinisterforLocalGovernmentandCommunities.

    2. ThereportisforQuarterOne,whichcoversthethreemonthperiodApriltoJune2011. ItprovidesasummaryoftheprogresswhichtheCommissionershavemadeduringtheirfirstthreemonthsin

    role

    and

    sets

    out,

    in

    broad

    terms,

    the

    key

    issues

    which

    they

    intend

    to

    address

    as

    they

    discharge

    theirdutiesandresponsibilitiesoverthecomingtwelvemonths.

    3. Inparticular,thereportsetsout: howtheCommissionershaveorganisedthemselvestocarryouttheirfunctions; theirassessmentofthekeychallengeswhichtheyface; thefocusoftheireffortsduringtheirfirstthreemonthsofoperation; theearlyprogresswhichhasbeenmadeduringthattime; theissuestheyintendtoaddressintheshorttomediumterm(i.e.bySeptember2011); theirlongertermprioritiesgoingforwardtoMay2012andbeyond; someoftheriskswhichtheyarehavingtomanage; thewayinwhichtheyareworkingwithelectedMembers; eightrecommendationsdesignedtoseekMinisterialsupportfortheCommissionersapproach.

    4. OnceagreedbytheMinister,thereportwillbemadeavailabletotheCouncilandpublishedontheCountyCouncilwebsiteinorderthatitisavailabletocitizens,membersofstaffandotherstakeholders.

    FormatofReport5. Althoughtangibleprogresshasalreadybeenmade,theCommissionersarestilllargelyinthe

    preparatorystagesoftheirwork buildingrelationships,takingstock,assessingwhatneedstobe

    doneanddevelopingdetailedplanswhichwillhelpcreatelongerterm,sustainablerecovery. Assuch,thisinitialreportisprovidedinanarrativeformat.Whilstitmakesaseriesofinitialobservations,itdoesnotcontaindefinitivejudgmentsorevidencedconclusions. However,itdoesprovideaseriesofrecommendationswhichareintendedtoseekthebroadsupportoftheMinisterfortheoveralldirectionwhichtheCommissionersaretaking.

    6. WorkiscurrentlybeingundertakenwiththeWelshLocalGovernmentAssociation(WLGA),WalesAuditOffice(WAO)andtheWelshGovernmenttodevelopamorestructured,outcomebasedformatforfuturereports. Broadagreementhasnowbeenreachedonanappropriatemethodologyandthenecessarystepsarebeingundertakentocreatetheassessmentframeworkandthelongertermdevelopmentplanwhichwillunderpinit.

    7. Oncethatassessmentmethodologyisinplaceandagreed,futurereportswillbepreparedonthebasisofamixtureofsupportingnarrativeandariskbased,objectiveassessmentagainstpreviouslyagreeddeliverablesandtimescales. ThiswillprovideamorerobustframeworktoenabletheMinistertoassesstheprogresswhichhasbeenmadeandultimatelytodecidewhetherornotitwouldbeappropriatetobringtheinterventiontoanend.

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    Background8. TheperformanceoftheIsleofAngleseyCountyCouncilhasprovidedcauseforconcernfora

    numberofyears. Aseriesofadverseexternalreviewsandinspectionshashighlightedsignificantweaknesses,particularlyintermsofcorporategovernanceandtheeffectivenessofthelocaldemocraticprocess. Thishasbeenplayedoutthroughthemedia,resultinginalackofpublic

    satisfaction

    in

    the

    Council

    and

    a

    lack

    of

    confidence

    in

    the

    democratic

    process.

    9. InAugust2008,escalatingconcernsaboutthelackofprogressinaddressingthesefailingsresultedinMinisterialinterventionbywayoftheappointmentofanInterventionBoardandtheimpositionofanInterimManagingDirector.

    10.Althoughsomeprogresswasmadeduringthisperiodofinitialintervention,continuinginstabilityinthepoliticalprocesshamperedtheCouncilsrecoverytotheextentthatinMarch2011,afurtheradversecorporategovernanceinspectionreportwaspublishedbytheAuditorGeneralforWales.

    11.Asadirectresultofthatreport,on16March2011,theMinisterforLocalGovernmentandCommunitiesexercisedhispowersundersection29oftheLocalGovernment(Wales)Measure

    2009

    to

    intervene

    further

    in

    the

    affairs

    of

    the

    Isle

    of

    Anglesey

    County

    Council.

    This

    resulted

    in

    the

    appointmentofCommissioners,thefirstinterventiononthisscaleintheUnitedKingdom.

    12.TheMinisterialDirectionprovidesforaperiodofinterventionofuptofourteenmonths.MinisterscanrevokeoramendtheDirectionatanytimeanditseffectivenessistobereviewedbytheMinisterforLocalGovernmentandCommunitiesandhisofficialsatfourmonthlyintervals. ThepurposeofthesereviewsistoassesscomplianceagainstthevariousrecommendationsforimprovementtoenabletheMinistertoconsiderwhetheranyfunctionshouldbereturnedtotheelectedmembersoftheCouncil.

    13.TheMinisterwillconsideranyrecommendationfromtheCommissionersonwhether,andifsowhen,toreduceorendinterventioninresponsetoevidenceofimprovement.

    RoleofCommissioners14.ThetermsofreferencesetbytheWelshGovernment,establishoneoverarchingpriorityforthe

    Commissioners. ThatistoensurethattheauthoritycomplieswithPart1oftheLocalGovernment(Wales)Measurebymakingarrangementstosecurecontinuousimprovementinthewayinwhichitexercisesitsfunctions.

    15. Interalia,thisrequirestheCommissionerstoexerciseallofthosefunctionswhichwerewithdrawnfromtheCouncilbyvirtueoftheMinisterialDirection,exceptthosewhichareexercisablebyMinistersthemselves(i.e.amendingtheconstitutionandappointingstatutoryofficers). Ineffect

    this

    requires

    the

    Commissioners

    to

    operate

    collectively

    as

    though

    they

    were

    the

    Executive.

    16.TheexecutivefunctionsoftheCouncilaredefinedbyexception.Themostsignificant,longtermissues(suchasadoptingthebudget)remainmattersforthefullCouncil. Inaddition,bylaw,thequasijudicialfunctionslikeplanning,regulatoryandlicensingfunctionsremainmattersfortherelevantcommitteesoftheCouncil.

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    17.Theremainingfunctions,consistinginessenceofstrategicdecisionandpolicymakingfunctions,(whichwerepreviouslyexercisablebythecouncilsexecutive)arenowexercisableonlybyCommissioners. Operationalandroutineservicedeliveryfunctionsremaindelegatedtoofficers.

    18.AlthoughtheCouncilretainsresponsibilityforanumberofkeyfunctions,thereisasafeguardagainstperverseorobstructivedecisionmaking. CommissionershavereservepowersprovidedbyWelshMinisterswheretheCounciloritscommitteesfailtohaveregardtotheadviceofthe

    statutory

    officers

    (i.e

    the

    interim

    chief

    executive,

    monitoring

    officer

    and

    section

    151

    officer)

    19.TheroledefinedforCommissionershasbeencommunicatedwithintheCouncil,throughthemediaandthroughavarietyofchannels(e.g.website,newspapers,attendanceatmeetings)tothecitizensofAnglesey. ThereisagoodlevelofunderstandingamongstCouncillorsandofficersandtherevisedarrangementsforthedaytodaybusinessoftheCouncilarenowinplaceandoperatingwellinpractice.

    AccountabilityofCommissioners20. InexercisingthefunctionsremovedfromtheCouncillorsandconferredonthembytheMinister,

    Commissioners

    are

    accountable

    to

    the

    full

    Council

    along

    with

    its

    scrutiny

    and

    audit

    committees,

    as

    theexecutivewaspreviously. TheCommissionersarefreetodecideamongstthemselveshowsuchaccountabilityshouldworkinpractice,e.g.whichofthemshouldappearbeforeascrutinycommitteeineachcase. However,allCommissionersshouldattendmeetingsofthefullCouncil.

    21.Asidefromthisformalaccountability,CommissionersareexpectedtoconsultmembersoftheCouncilregularlytoensurethattheirdecisionsfairlytakeaccountofallrelevantviewswithintheCouncil. TheyshouldalsoensurethattheycommunicateopenlyandeffectivelywiththepeopleofAnglesey,bothaboutthedecisionsthattheymakeand,moregenerally,abouttheprogressthattheCouncilismakingtowardsrecovery.

    22.CommissionersarenotformallyaccountablefortheirdecisionstotheMinister,andtheMinisterhasnopowertooverrulethem. However,theyshouldprovidetheMinisterwithregularreportsontheirworkandontheprogressoftheCouncil. TheyshouldalsocontributetotheperiodicreviewsoftheMinistersintervention,asspecifiedinthedirection.

    HistoricalConcerns23. InordertounderstandthechallengeswhichtheCommissionersfaceinfacilitatingrecovery,itis

    helpfultosummarise,briefly,thehistoricalconcernswhichhaveresultedinthecurrentintervention.

    24.Foranumberofyearsnow,theIsleofAngleseyCouncilhasbeenthesubjectofarangeofstatutoryevaluations

    and

    regular

    reporting

    from

    external

    audit

    and

    inspection

    bodies.

    This

    includes,

    in

    particular,auditandevaluationbytheWalesAuditOffice(WAO),PricewaterhouseCooperLLPasappointedexternalauditors,EstynandtheCareandSocialServicesInspectorateWales(CSSIW).

    25.Thesestatutoryandregulatoryassessmentshavebeencomplementedbyanumberofissuespecificpeerreviews,predominantlylookingatsupportservicearrangements. Thisincludesreviewsofthefinance,HRandICTfunctions. Thesereviewshavebeencommissionedlocally,typicallyaspartofthelocalgovernmentsupportprogrammeprovidedbytheWLGA.

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    26.TheRecoveryBoardalsoreflectedongovernanceandsupportservicearrangementsandtheCouncilitself,boththroughtheworkofitsowninternalauditandofficersreports,hasprovidedadditionalperspective.

    27.Takencollectively,theseevaluationshavebeenconsistentinhighlightinganumberofcommonweakness,pointingtoarequirementto:

    improvecitizenandcommunityengagement; developstrategicprioritieswithmoreoutcomefocussedmeasurement; introducearobustprocessforthemanagementofstrategicrisk; improvestrategicperformancemanagement;and improvethecapacity,qualityandmanagementofcorporatesupportservices.

    28.WherebodiessuchastheWAOhavebeenreportingregularlyaspartoftheirstatutoryremit,recommendationshavebytheirnaturebecomerepetitivewithconcernshighlightedabouttheabilityofthecounciltorespondtopreviousreportrecommendations.

    29. Inspectionswhichevaluatedfrontlineservicesgenerallydidnotprovideextensiveperspectivesonthe

    corporate

    governance

    and

    support

    service

    arrangements

    that

    underpinned

    the

    delivery

    of

    thoseservices. However,wheretheydid,theyweregenerallyconsistentwiththefindingssetoutabove.

    30.TheseissueshavethereforebecomethebasisoftheForwardWorkPlanwhichCommissionersarecurrentlyworkingtoandwillformpartofthelongertermactionplanagainstwhichtheywillreportinfutureQuarterlyReports.

    WelshGovernmentConcerns31.TheMinisterialDirectionprovidesthatincarryingouttheirroles,theCommissionersshouldhave

    particular

    regard

    to

    the

    underlying

    weaknesses

    in

    corporate

    governance

    which

    were

    identified

    by

    theAuditorGeneralforWales. Insummary,theseare:

    relationshipsbetweenMembersandpoliticalgroups; relationshipsbetweenMembersandofficers; standardsofconductandbehaviourbyMembers; theeffectivenessoftheCouncilsStandardsCommittee; scrutinyanditsabilitytoeffectivelychallengeandinfluencedecisionsandpolicies; theorganisation,coherenceandeffectivenessoftheCouncilsseniormanagementteam; thecapacitytoundertakeandimplementstrategicplanningandperformancemanagement

    acrosstheCouncilsfunctionsandinwayswhichfullyengagewithandreflecttheviewsandprioritiesofthecitizensofAnglesey.

    32.TheseissueshavealsobeenaddressedbyCommissionersintheirForwardWorkProgrammeandwillformpartoftheirlongertermactionplangoingforward.

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    CommissionersAssessment33.Overthepastthreemonths,whilstbeingcarefultoavoidduplicationofworkwhichhaspreviously

    beenundertakenbyotherbodies,CommissionershavetakentheopportunitytotakestockofthecurrentpositionandwithsupportfromtheWLGAhaveconductedtheirownhighlevelassessmentofwhatneedstobedonetodriverecoveryandachievelongtermsustainability.

    34.Whilstsometangibleprogresshasbeenmadeduringtheinitialperiodofintervention,itistheviewoftheCommissionersthattheunderlyingproblemswhichwereidentifiedbypreviousreviews,inparticularthoserelatingtocorporatecapacity,capabilityandcompetence,stilllargelyremaintobetackled.

    35.Moreworryingly,insomeareas,forexampleinthefinancefunction,mattersappeartohaveworsenedratherthanimproved. Thefailureforasecondyearinsuccessiontoproducetheannualstatementofaccountswithinthestatutorytimescalesisanindicationthatthefundamentalproblemswhichhavebeenidentifiedbypreviousinspectionsandreviewshavestillnotbeenaddressed.

    36.AreviewofthewayinwhichtheCouncilhasaddressedandmanagedtherecommendationsfromregulatory

    and

    peer

    review

    reports

    indicates

    that

    whilst

    some

    arrangements

    exist

    to

    track

    internal

    auditreportrecommendations,therehasbeennocomprehensivecorporateapproachtoassimilatingtherangeofexternalreportrecommendations,analysingtheirimpact,andensuringthattheyformapartofstrategiccorporateactionplanwhichismonitoredthroughrobusttrackingarrangements. Thesamelackofmonitoringandcontrolappliestomanagementofinternaldevelopmentworkandthedeliveryofoutcomeagreements.

    37.Asaresult,thestatusandcontinuedrelevanceofsomerecommendationsremainsunclearandtherehasbeenalackofdemonstrableprogressagainstimportantpriorityprogrammes. Officerscontinuetorefertoalackofcapacityasareasonfornotrespondingtothecriticisminreportrecommendationsandthereisnostructured,collectiveormanagedownershipoftheissues.

    38.Commissionershaveidentifiedthatencouraginginternalownershipandcreatingthemomentumforchangeisimportant. Forthatreason,asoneoftheirearlypriorities,CommissionershaveinitiatedworkbytheWLGAto:

    identifythoserecommendationswhichremainrelevantandcurrent; identifyandimplementpracticalrecommendations(quickwins)thatwillbuildconfidence; establishmomentumandencouragelocalownership; considerandreflectupontheunderpinningstrategicissueswhichwillfacilitatebetter

    corporategovernanceandimprovecohesioninthelongerterm;

    identifyopportunitiesforsharedservicesandcollaborativeworkingasameansofaddressinggapsincapacityandcapability;

    consideropportunitiestoreconfigureservicedeliveryandorganisationalstructure; ensurethattaskandfinishgroupsarebeingutilisedeffectively; provideeffectivereportingmechanismsforCommissionersandMinisters.ThisworkhasalreadyinformedtheCommissionersForwardWorkProgrammefortheremainderof2011/12andwillbeasignificantelementinthedevelopmentofalongertermactionplanwhichwillbeproducedbytheendofSeptember. Inaddition,theChiefExecutivehasinitiatedacorporateledinitiativetoanalysetheserecommendationsandmorerobustgovernanceandmonitoringarrangementshavenowbeenestablished.

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    39.Theinterventionprocessappearstohaveresultedinataskfocusedapproachwheretickingofftherecommendationsandactionsisoftenseenasmoreimportantthattheoutcome. Thisseemstohaveproducedatendencytowardshortterm,silobasedworkingratherthancollectiveeffortstoaddresssomeofthelongertermfundamentalissueswhichareinhibitinglongertermsustainableprogress.

    40.Whilst

    the

    early

    experience

    of

    the

    Commissioners

    validates,

    to

    a

    great

    extent,

    the

    findings

    of

    previousreviews,theinsightwhichtheyhavegainedintothewayinwhichtheCounciloperatesisdeeperandperhapsmoresophisticatedthanthatachievedbyexternalbodies. ThatisnotsurprisinggiventhatCommissionersareembeddedwithintheorganisation,workingalongsideofficersandelectedmembersonadaytodaybasis. Effectiveworkingrelationshipshavebeenestablishedwhichhaveenabledamoreopenandtransparentdialogueandaricheropportunitytoidentifysomeoftheunderlyingcausesaswellasthesymptoms.

    41.PreviousreportshavetendedtolayresponsibilityforthefailingsoftheCouncillargelyatthedoorofthedemocraticprocessandelectedmembers. Anditisundeniablytrue;thereisarealneedformoreeffectivedemocraticleadershipandtherearesomefundamentalproblemstobeaddressedifthatistobedelivered. However,intheviewofCommissioners,therearesimilargapsinthecapacityandcapabilityofsomeofficerswhichmustbeaddressedifrealandsustainableprogressistobemade.

    42.TheseproblemsmaywellbesymbioticandareundoubtedlylinkedtoifnotcausedbythedifficultpoliticalenvironmentinwhichtheCouncilhasoperatedforanumberofyears. Innovationandcreativityhasnotbeenencouragedandofficershavespentadisproportionateamountoftheirtimeandeffortindealingwithinternalconflictandinappropriatememberbehaviour.Whilstitiscertainlynotuniversal,Commissionersearlyexperiencepointstoalackofcohesion,alackofcreativityandalackofopennesstochangewhichisinhibitingrealprogressintacklingsomeofthefundamentalproblemswhichtheorganisationfaces. Thisisapparent,forexample,intheHumanResourcesfunctionwhereCommissionersarehavingtotacklearangeoflegacyissuesincludingalongstandingequalpayclaimsandaproliferationoftemporarypostings. ThisisnowbeingaddressedwiththesupportoftheWLGAthroughthedevelopmentofaHRStrategy.

    43.MostpreviousauditandinspectionactivityhasconcludedthatdespitetheCouncilsfailingintermsofdemocraticleadershipandcorporatecapacity,theservicesprovidedtoitscitizensisatleastacceptableandinsomecasesgood. Commissionersbelievethatwhilstthatmayhavebeenthecaseinthepast,thecracksarenowstartingtoappearandthefailingsindemocraticleadershipandgapsincorporatecapacityandcapabilityarestartingtoimpactonservice. TherecentadverseCCSIWreportintoChildrensServiceshighlightstheneedforswiftandeffectiveactiontopreventfurtherdamagetoservices.

    44.Forthatreason,theCommissionersaredevelopingatwintrackapproachwhichfocusesonmakingprogressagainsttherecommendationsandfindingsofpreviousauditandinspectionreportsbutalsostartstoaddresslongertermdevelopmentissueslikeforexample,the:

    needtodevelopacoherentandsharedvisionwhichdrivesactivity; needtocreateacustomerfocusedethosamongstallmembersofstaffatalllevels; developmentofaclearlydefinedsetoforganisationalvalueswhichguidesstaffbehaviour; needtocreateajoinedupapproachtoservicedelivery.

    45. ItistheviewofCommissioners,thattheseaspectsofcorporategovernancemustbegivenequalweightintheprogrammeofworkifmeaningfullongertermprogressistobemadegoingforward.

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    CommissionersStrategicWorkProgramme46.Tothispoint,thereporthasfocusedonestablishingthecontextinwhichtheCommissionersare

    operatingandsettingoutthekeychallengeswhichtheyfaceinmeetingtheirtermsofreference.Theremainderofthereportfocusesonwhathasbeenachievedsofarandmoreimportantly,whatisplannedforthefuture.

    47.Clearly,Commissionerscannotignorethepast;thepastprovidesthecontextagainstwhichsustainableprogressneedstobemade. Howevertheyhave,andwillcontinuetofocustheirtime

    andenergyonworkingwithMembers,withofficersandwiththeWelshGovernmenttodeliverasustainablefuturegoingforward.

    48. Inparticular,CommissionershavefocusedtheireffortsoncreatingtheconditionswheretheearlyprogresswhichwasmadeduringtheperiodinwhichtheRecoveryBoardwasinexistencecanbeconsolidatedandquicklymovedforwardtoensureprosperityandwellbeingforthecitizensofAngleseywhilstatthesametime,securingthesustainableprovisionofeffective,valueformoney,localservices.

    49.TheCommissionersStrategicWorkProgrammehasthereforebeenestablishedinfivephasestocoincidewiththeMinisterialreportingperiodsasfollows:

    Quarter1(ApriltoJune2011)engagement,interventionandestablishmentofbusinessarrangements(April),reengagementwithCouncillors(aftertheAnnualGeneralMeetinginMay),developmorebusinesslikeoperatingatcorporateandindividuallevel(June);

    Quarter2(JulytoSeptember2011)redefinitionofthecorporateplanningprocess,budgetstrategy,andaddressinginconsistenciesinorganisationalstructure,capacityandcapability;

    Quarter3 (OctobertoDecember2011) citizenengagement,democraticrenewalandconsultationforthe2012/13planningprocess.

    Quarter4 (JanuarytoMarch2012)publicationofCorporatePlanandMediumTermFinancialPlan.

    ExitArrangements(March2012onwards)putinplaceeffectivetransitionarrangementsfollowingtheelectionofanewCouncil(assumingthatthistakesplaceinMayasplanned)

    50.CommissionershavealreadyalertedtheMinistertotheneedtoagreetransitionarrangementswhichwouldensurethesmoothtransferofownershipandaccountabilitybacktoelectedmembers. Proposalstoachievethis(whereappropriate)willbedevelopedduringQuarterFour.

    RecommendationOneCommissionersbelievethatatwintrackapproachisnecessaryinorderforsustainablerecoverytobeachieved. Inadditiontotheissues

    identifiedbypreviousauditandinspectionwork,Commissionershaveidentifiedtheneedto

    tacklesomefundamentalunderpinningissueslikeorganisationalvision,valuesandculture

    aswellasdevelopingthepersonalcapacityandcapabilityofofficersasameansof

    improvingservicestoCitizens. TheMinisterisinvitedtoratifythisapproach.

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    InitialEngagement51. ItisimportanttorememberthatalthoughallfiveCommissionersarenowinplace,threeofthe

    Commissioners,MickGiannasi,GarethJonesandMargaretFosterwere,tovaryingdegrees,extractingthemselvesfromexistingcommitmentsduringApril,MayandtheearlypartofJune.

    52.Assuch,agreatdealoftheearlyworkfellontotheshouldersoftwoCommissioners,ByronDaviesandAlexAldridge.Inthatcontext,theamountofprogresswhichhasbeenmadeissubstantialandsolidfoundationshavebeenlaidforthechallengeswhichfollow.

    53.AllfiveCommissionersarenowinplaceandsincetheendofMay,eachofthemhasbeenspendinganaverageoftwodaysperweekontheIsland. Althoughsomeflexibilityisrequiredtocovermeetingsandevents,thismeansthatinnormalcircumstances,thereisatleastoneCommissionerpresentthroughouttheworkingweek.MondayhasbeensetasideasthedaywhenallfiveCommissionerscometogethertodobusiness. Assuch,theformalbusinessprocessesoftheCouncilhavebeenbuiltaroundthatday.

    54.Amonthlycyclehasbeendeveloped,basedonaformaldecisionmakingmeetingheldinpublic.ThisissupplementedbyaninterimworkingmeetingwithofficersandinformalweeklymeetingsheldinprivatebetweenthefiveCommissioners.

    55.FromJulyonwards,CommissionerswillbeproducingamonthlyhighlightreporttoenableWelshGovernmentofficialstobriefMinistersonamorefrequentbasisandaredevelopingregularmonthlymediaandcitizenbriefings.

    56.TheseprocesseshavebeendesignedtocomplementtheexistingconstitutionalandbusinesscyclesoftheCouncilandwhilstsomefurtherincrementaladjustmentmaybenecessary,ingeneralterms,thearrangementsareworkingwell. Asaresult,Commissionershavebeenabletomaintainwhatmightbecalled'businessasusualmomentum'andinmostareasofbusinesshavebeenabletoincreasethepaceofprogress.

    57. Inaddition,theCommissionershaveassumedthemajorityofthefunctionspreviouslyundertakenbytheExecutive,including,whereappropriate,representationonexternalbodiesandgroups.Theyhavebeencarefultoassumeonlythosewhichhaveexecutivedecisionmakingfunctionsandofthe103representativefunctionswhichcurrentlyexist,98ofthosehavebeenpreservedforMemberinvolvement.

    58.CommissionershavealsoestablishedforumstoenableregularandongoingdialoguewithCouncillors,officers,staff,unionsandotherkeystakeholdersbothinternalandexternal. ThescaleofthattaskforfivepeopleworkingonaparttimebasisshouldnotbeunderestimatedandithasonlybeenpossiblewiththefullandactivesupportofMembers,particularlythosewhomakeuptheshadowexecutiveandtheInterimChiefExecutiveandhisteam.

    RecommendationTwoTheMinisterisinvitedtoagreetheCommissionershighlevelStrategicWorkProgrammeassetoutinparagraph49ofthisreport.

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    59. Inpracticalterms,theCommissionersgelledtogetherquicklyasateamandhavearangeofskillsandabilitieswhichcomplementandaddvalue. Aconstructivebutchallengingworkingrelationshiphasdevelopedandthereisasenseofcorporacyandsharedownershipamongsttheteam.Feedbacksuggeststhatthiskindofrolemodellingbehaviourishavingpositivebenefitsintermsofbothmemberandofficerdevelopment.

    60.With

    the

    active

    support

    of

    the

    Interim

    Chief

    Executive

    and

    his

    officers,

    the

    Commissioners

    administrativearrangementsarenowbeddinginandbyandlarge,threemonthsinfromastandingstart,itistheviewofCommissionersthattheyarebroadlywheretheyoughttobeatthisstage,andmoreimportantly,wellpositionedtomakesubstantialprogressoverthenext12months.

    CommissionersPortfolios61.EachofthefiveCommissionershascollective,jointandseveralresponsibilitiestocarryoutthe

    executivefunctionsoftheCouncil. However,forpracticalpurposes,theyhaveallocatedthemselvesspecificportfolioresponsibilities,basedontheirindividualskillsandbackgroundsindeliveringpublicservices. Ineffect,thisreplicatestoasignificantdegree,theportfolio

    arrangements

    which

    existed

    under

    the

    Executive,

    albeit

    in

    a

    more

    logical

    and

    simplified

    manner.

    62.Theportfolioallocationsareasfollows: AlexAldridgeleadsonplanning,economicdevelopmentandenvironment; GarethJonesleadsoneducationandleisureportfolio; MargaretFosterleadsonhousingandsocialservicesfunctions, ByronDaviesoncorporateservices,financeandbusinessplanning; MickGiannasileadsoncommunityengagementandlegalservices.

    63.Althoughportfolioresponsibilitieshaveinitiallybeenallocatedonthebasisofexistingarrangements,inconsultationwiththeInterimChiefExecutive,Commissionersenvisagethatsome

    adjustments

    will

    be

    necessary

    in

    due

    course

    as

    a

    more

    logical

    organisational

    structure

    emerges

    fromtheongoingreviewofthecorporatecentre.

    64.EachoftheCommissionershasnowmetwithofficersintheirindividualportfoliosandtovaryingdegrees,basedonthetimeavailable,hasestablishedeffectiveworkingrelationships. ThesearrangementswillcontinuetoberefinedanddevelopedintheforthcomingmonthsbutinbroadtermseachoftheCommissionershasadoptedasimilarapproach,actingascriticalfriendandmentorwhilstatthesametime,holdingofficerstoaccount,inasupportivebutchallengingenvironment.

    65. Inmanyareas,Commissionershavealreadybeenabletoutilisetheirbackground,skillsandexperience,aswellastheirnetworkofcontactsacrossthepublicsectorinWales,tochallenge

    existing

    thinking

    and

    practice

    and

    to

    add

    value

    to

    the

    way

    in

    which

    services

    are

    delivered

    locally.

    RecommendationThreeTheMinisterisinvitedtonotethewayinwhichCommissionersareoperatingandtoconsiderwhetherandtowhatextentthismightprovide

    aneffectivetemplateshouldsimilarinterventionbenecessaryinthefuture.

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    EarlyProgress66.Withintheoverallstrategicframeworksetoutinparagraphs46to50above,theCommissioners

    initialfocushasbeeninfivebroadareas.Meaningfulprogressmadeineachareaasfollows:

    67.ExecutiveResponsibility CommissionershavefullyassumedtheexecutivedecisionmakingfunctionsofcouncilandintheprocesshavesentaclearsignalthattheCouncilis'undernew

    management'.

    Elected

    members

    were

    immediately

    distanced

    from

    their

    decision

    making

    responsibilitiesinawaythatmayhaveappearedtosome,tobeaquiteclinical. CommissionersrecognisedthatfortheformerExecutiveinparticular,thiswasdifficult. However,itwasnecessarytosendaclearandunequivocalmessagetothepublic,toelectedmembers,tostaffandtopartnersalike,thattheCouncilisnowbeingmanagedinadifferent,morebusinesslikeway. InparticularCommissionersneededtocreateanenvironmentwhereofficersweregiventhefreedomtooperatewithouttheinappropriatepoliticalinterferencewhichinsomeareas,hasinhibitedprogress. Thishasbeenwellreceivedbyofficersanditisfairtosaythatmoralehasimprovednoticeablyasaresult.

    68.Communication Asbestashasbeenpossibleinthetimeavailable,Commissionershavecommunicatedtheirrolesandresponsibilitiestoarangeofstakeholders,bothinternallyand

    externally.

    They

    met

    very

    quickly

    with

    Councillors,

    senior

    managers,

    staff

    and

    unions

    and

    have

    beenprovidinginformationtothepeopleofAngleseythroughthelocalmediaandothercommunicationschannels,liketheCouncil'swebsite. Inaddition,Commissionershavebeeninearlyandmeaningfuldiscussionswithlocalauthoritypartners,regulatorybodies,theenergyindustryandarangeofotherstakeholders,allofwhom,toasignificantextent,holdthekeytothefuturesustainabilityoftheIslandandtheCouncil.

    69.OperationalContinuity Inestablishingtheirworkingmethodology,Commissionershavebeencarefultobalancetheneedforchangeagainsttheneedtoensurethattherehasbeennohiatusandthat,asfaraspossible,operationalcontinuityorinotherwords,'businessasusual',hasbeensustained. ThatapproachhasenabledCommissionerstorapidlyprogressarangeofprogrammes,policies,strategicdecisionsandconstitutionalamendmentswhichareessentialtothefuturedevelopmentoftheCouncilandmoreimportantlytothefutureeconomicprosperityandwellbeingofthepeopleofAnglesey. Thisincludes,forexample:

    thebusinessplanandbudgetfor2011/12; theplanningframeworkfortheEnergyIslandprogramme; theapprovalofthejointregionaldevelopmentplanwithGwyneddCountyCouncil; theapprovalofaframeworkforschoolsmodernisation; newpoliciesonCRBchecksandplanningprocedures.

    70. Infairness,itisappropriatetopointoutthatsomeofthesethingshadbeendevelopedbyofficerswiththeactiveinvolvementoftheformerExecutive,althoughtypically,theiradministrativeprogresshadbeenhamperedbythepoliticalandpersonalconflictswhichlieattheheartofthe

    Council's

    problems.

    That

    is

    demonstrated

    in

    the

    fact

    that

    at

    the

    first

    Commissioners

    Board

    meeting

    inMarch,eighteensignificantpoliciesorpaperswereprogressed. Insomecases,furtherworkisrequired,particularlyinthecaseofthecorporatebusinessplan,thebudgetandtheforwardworkplanbutintheviewoftheCommissioners,theydoprovideareasonablebasisformovingforward.

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    71.ManagementTransition CommissionershavefocusedasignificantamountoftimeandeffortinmanagingthedepartureoftheInterimManagingDirectortoensurethatthetransitionhasbeenassmoothaspossibleandcausedtheleastdisruption. Havingconsideredarangeofoptions,includinganumberofpotentialcandidatesidentifiedbyexternalconsultants,CommissionersaredelightedthattheMinisteracceptedtheirproposalthattheCouncil'sDirectorofEducationandLeisure,RichardParryJones,beappointedasHeadofPaidServiceandChiefExecutiveonaninterimbasispendingtheappointmentofalongertermreplacement. Stabilityandcontinuityare

    vital

    at

    this

    stage

    in

    the

    Council's

    evolution

    and

    the

    Commissioners

    are

    grateful

    that

    Mr.

    Parry

    Joneswaspreparedtotakeonthechallenge. Hisappointmenthasbeenwidelywellreceived. Hispersonalcredibility,hisreputationandinparticular,histrackrecordofworkingcollaborativelyinthefieldofeducationwillprovideanopportunitytobuildbridgesgoingforward. TheCommissionersbelievethatheistherightpersontoleadtheorganisationatthisparticulartimeandareproductivelyworkingwithhimastheyseektocreateasustainablefuturefortheCouncil.

    72.Assessment Commissionershavebeentakingstock,assessingwhatprogresshasbeenmadeandmoreimportantly,whatnowneedstobedonetocontinuetheCouncil'srecoveryandbuildasustainablefuturewhichwillultimatelydeliverbenefitsforthepeopleofAnglesey. Intheprocess,theyhaveconsultedwidelywithkeystakeholders,liketheWelshGovernment,theWalesAuditOffice,theauditors,PricewaterhouseCooperLLPandtheformerRecoveryBoard. Inparticular,Commissionershavebeenworkingcloselywithregulatorstoalignworkplansaseffectivelyaspossibletothechangeagenda. TheyhavealsoworkedverycloselywiththeWelshLocalGovernmentAssociationwhohavebeenextremelyhelpfulinprovidingaccesstoarangeofspecialistadvisorsandsubjectmatterexpertswhohavebeensupportingtheCommissionersinkeyareas. SignificantamongstthosehasbeentheappointmentofDougElliott,aformerheadoftheAuditCommissionsofficeinWales,whoisbothconductingareviewoftheCorporateServiceswithintheCouncilanddrawingtogetherthevariousstrandsofoutstandingworktoensurethattheCommissionersforwardworkplancapturesthoseoutstandingrecommendationsfrompreviousreviewswhichstillremainrelevant. HeisalsoworkingsidebysidewiththeInterimChiefExecutiveinrealtimetodevelopsomeoftheorganisationalchangeswhicharerequiredtobuildcorporatecapacityandcapability.

    73.Networking ThroughtheirexistingnetworkofcontactsandtheconstructiveworkingrelationshipwiththeWelshLocalGovernmentAssociation,CommissionershavealsobeenabletolinkAngleseyofficerswithcolleaguesinotherCouncilswhoarerecognisedasdeliveringbestpracticeintheirfield. Forexample,stafffromthecorporateplanningteam,havebeenlinkedwithTorfaenCountyBoroughCouncilandGwentPolicewhoarewidelyrecognisedfortheirexemplaryapproachtocommunityengagement,anareawherethisCouncilneedstosignificantlyimproveitsapproach.ConsultationhasalsotakenplacewithConwyandCarmarthenshireCountyCouncilsoncorporateplanningissues. CommissionershavealsometwithseniorpolicyofficersfromtheWelshGovernmenttoidentifyopportunitiestoimprovetheCouncilscoreservices.

    SummaryofEarlyProgress74. Insummary,intheirfirstfourmonthsinsitu,theCommissionershave:

    assumedexecutiveresponsibility; establishedeffectiveworkingarrangements; createdmanagementstabilitywiththeinterimappointmentofRichardParryJones; maintainedbusinessasusualandmadeimportantprogressonarangeofkeyissues; takenstockandbeguntoprepareaplanofactiongoingforward; linkedcouncilstaffintotheirnetworkofcontacts.

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    ImmediatePriorities75.WhilsttheCommissionerslongertermplansarebeingdeveloped,thereismuchwhichneedstobe

    doneinordertosustaintheearlyprogresswhichhasbeenmade. Intheshorttomediumterm,theCommissionerswillbeworkingwiththeChiefExecutiveandhisteaminsevenkeyareas,allofwhichhavebeenidentifiedintheirinitialassessment(andforthatmatterinpreviousreviews)as

    requiring

    early

    attention

    and

    all

    of

    which

    are

    critical

    to

    the

    delivery

    of

    the

    longer

    term

    vision.

    76.ThesevenkeyareasarewheretheCommissionersarecurrentlyfocusingtheirintentionsareasfollows

    77.ReviewoftheCorporateCentre OneoftheCommissionerskeyprioritiesinbuildingasustainablefutureistostrengthentheCorporateCentreoftheorganisation. Previousassessmentshaveconcludedthat,althoughtherearesignificantdevelopmentneedsintermsofcorporategovernanceanddemocraticleadership,theservicesprovidedbytheCounciltoitscommunitiesareatgenerallyacceptableandinsomecasesgoodlevels,whencomparedtosimilarCouncils.However,therearegapsandinsomeareas,thereareweaknessesthatarenotnecessarilyrecognisedbythosewhoruntheservices. AlthoughtheCouncilsservicesare,byandlarge,not

    broken,

    Commissioners

    take

    the

    view

    that

    the

    prospects

    for

    further

    improvement

    are

    limited

    unlessimmediateanddecisiveactionistakentostrengthenthecapacityandcapabilityofkeycorporateservicesfunctions,likefinancialmanagement,businessplanning,resourceplanningandhumanresources. Thosefunctionsarethebrainandheartoftheorganisationandunlesstheyarestrengthened,thequalityoftheserviceswhichtheCouncilprovidescannotbesustained,letaloneimproved,againstabackgroundofseverefinancialconstraint.

    78.TheCommissionersinitialassessmenthasidentifiedgapsinthecorporatecentre,somestructural,someskillsbasedandsomelinkedtoalackofcapacityincriticalareas. AreviewofthecorporatecentreiscurrentlybeingconductedbyDougElliott,aconsultantengagedonbehalfoftheCommissionersbytheWelshLocalGovernmentAssociation,andhisfindingswillformasignificantpartoftheCommissionerslongertermactionplangoingforward.

    79. InconsultationwithCommissionersandwiththeactivesupportofDougElliott,theinterimChiefExecutivehasalreadydevelopedproposalsforrestructuringtheorganisationtobothconsolidateandenhancecorporatesupportservicesandpreparefunctionsforstrongeralignmenttotheregionalchangeagenda. Commissionersarecurrentlyconsideringtheseproposalsandintendtomovequicklytoimplementrevisedarrangements. Developmentworkisalsounderwayinotherareas,notablyintermsofperformanceandriskmanagement.

    80.CommunityEngagement ThebestinterestsofthecitizensofAngleseyshouldlieattheheartofeverythingwhichtheCouncildoes. Sadly,theCommissionersassessmentandtheassessmentofthosewhohavereviewedtheCouncilbeforethem,suggeststhatisnotalwaysthecase. Overthepastfiveyears,thewayinwhichpublicbodiesengagewiththosetheyservehaschangedsignificantly. Peoplearenolongerwillingtohaveservicesimposeduponthem.Manypeoplewanttobeinvolvedmuchmorecloselyinshapingandinfluencingtheserviceswhichimpactontheirdaytodaylives. Theyalsowanttheirpublicservantstobevisibleandaccessibleandtheywantinformationsothattheycanholdthosewhoprovidetheirservicestoaccount. Andwhenthingsgowrong,theywantswiftandeffectiveactiontoputthemright.

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    81.WhilstotherCouncilshaveembracedcommunityengagementandredesignedtheirservicesaroundtheneedsandaspirationsoftheircitizens,Angleseyhaslaggedbehindandhasnotinvestedtheresourceswhichareneededinthisimportantareaofbusiness.WorkingwithexternalsupportfromCouncilswithrecognisedexpertiseinthefield,officersaredevelopingarevisedCommunityEngagementStrategywhichwillalsoformasignificantpartofourlongertermstrategy. TheinvolvementofelectedmembersandinparticulartheshadowExecutiveisavitalelementinthesuccessofthisprogrammeandthereiswidesupportforthisdevelopment.

    82.BusinessPlanning AlthoughCommissionershaveinheritedabusinessplanandabudgetforthe2011/12financialyear,itlacksthelevelofsophisticationwhichisrequiredtobuildasustainablefuture. Commissionerswereineffectpresentedwithafaitaccompligiventhattheplanwasinthefinalstagesofapprovalatthetimeofintervention. Inparticular,thelinksbetweentheplanningprocess,budgetaryprocessandhumanresourceplanningarenotsufficientlydefined. Arevisedplanningandperformancemanagementframeworkisbeingdevelopedwhichwillresultinamorecohesive,forwardlookingplanfor2012/13basedonmoremeaningfulconsultationwithcitizensandotherstakeholders. Itisalsodesignedtocreateamuchstrongerintegrationofcorporateandfinancialplanning. Again,thisworkisbasedongoodpracticeidentifiedinotherCouncils.

    83.CollaborationandSharedServices Inthecurrentfinancialenvironment,itisvitalthatlocalauthorities,particularlysmallerauthoritieslikeAnglesey,exploittheopportunitiesforefficiencywhichlieincollaborationandsharedservices.WhilstAngleseyhasbeenattheforefrontofsomeforwardthinkingcollaborativeworkintheareaofeducationandhasdevelopedsomeworthwhilesharedservicesatoperationallevel,ingeneralterms,opportunitiestodevelopwithstrategicallianceswithotheragenciesandinparticular,thefivelocalauthoritiesinNorthWales,havenotbeenfullyembraced. ThisispartlybasedonalackofopennesstochangewithintheorganisationandpartlyduetoaperceptionthattheCouncilhasdisengagedfromthecollaborationagenda.WiththeactivesupportoftheInterimChiefExecutiveandtheWelshLocalGovernmentAssociation,Commissionershavesignaledawillingnesstoreengageandarenowcontributingconstructivelytoanumberofstrategicpartnershipforums,mostnotably,theNorthWalesStrategicPartnership.

    84.EconomicDevelopment ThereisabroadconsensusthateconomicdevelopmentisthekeytothefutureprosperityoftheIslandandinthatrespect,theCommissionershaveactivelypickedupthereinsofanumberofkeyprogrammes,likeWylfa,EnergyIslandandtheRegionalDevelopmentPlan. TheseinitiativesweredevelopedbythepreviousExecutivebutstalledduetothepoliticalinstabilitywhichexistedwithintheCouncil. Commissionershavesignaledamorecollaborative,morefacilitativeapproachwhichhasbeenwellreceivedbystakeholdersandofficersalike. Again,thiswillbeakeystrandoftheCommissionerslongertermplans. Timeisoftheessence,andthisisprovidingasignificantcallonCommissionerstimeandenergy.

    85. ConstitutionalChangeUnderthetermsoftheintervention,anychangestotheConstitutionwillrequiretheconsentoftheMinister. AnumberofproposedchangeshavebeenrecommendedbyCommissionersandthemajorityhavebeenacceptedbytheCouncil. Inparticular,changeshavebeenmadetoplanningrulesinordertoincreasepublicconfidenceandaCRBpolicyhasbeen

    implemented.

    86.ServiceDevelopment AlbeitinsufficienttoavoidtheappointmentofCommissioners,thereisnodoubtthatprogresshasbeenmadeinmanyareassincetheearlystagesofintervention.MuchofthecreditforthatisduetotheofficersoftheCouncilwiththeactivesupportandguidanceoftheformerLeaderandhisExecutive. However,itisequallyfairtosaythatprogresshasbeeninhibitedbythepoliticalinertiawhichhasbesettheCouncilformanyyears.

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    87.CommissionersareactivelyworkingwiththeInterimChiefExecutiveandhisseniorteam,tocreateasupportivebutchallengingenvironmentwhichgivesthemtheboundedfreedomtodevelopimprovedservicesforthepeopleofAnglesey. Inshort,theLocalAuthorityisbecomingmorebusinesslikeandCommissionersareworkingwithofficersascriticalfriendstoensurethatprogressissustainedandalegacycreatedforthefuture.

    SummaryofImmediatePriorities88. Insummary,theimmediateprioritiesfortheCommissioners,whichtheywillbuilduponby

    Septembertocreatealongerterm'roadmap'are:

    reviewingandstrengtheningthecorporatecentre; developingacommunityengagementstrategy; enhancingthebusinessandfinancialplanningprocess; reengaginginthecollaborationandsharedservicesagenda; developingtheeconomicdevelopmentprogramme; strengtheningtheConstitutionwherenecessary; workingwithofficerstofacilitateimprovedservicesforthepeopleofAnglesey.

    LongerTermPlans89.Commissionersintendtoproducetheirlongertermstrategy,supportedbyadetailedactionplan,

    bythebeginningofSeptember. TheywillsetoutwhathasbeendescribedbyCouncillorsasa'road

    map'

    for

    the

    future.

    This

    term

    has

    gained

    currency

    and

    has

    been

    adopted

    by

    Commissioners.

    90.Theroadmapwillconsolidatetheprogresswhichhasbeenmadetodateandsetoutalongertermstrategicvisionwhich:

    putsthecitizensofAngleseyattheheartofeverythingtheCouncildoes; restorespublicandstakeholderconfidenceintheCouncilanditsadministration; deliverscosteffectiveserviceswhicharevaluedbythepublic; bringslongtermprosperityandwellbeingtothepeopleoftheisland; ensuresfuturesustainabilityagainstthebackgroundofsignificantfinancialconstraint.

    91.Atsomestage,interventionmustcometoanend. However,thatcannothappenuntilthosewhoarechosenbytheirfellowcitizenstogoverntheIslandareabletodosoinaresponsible,collegiateandeffectivemanner. Forthatreason,thelongertermactionplanwillfullysupporttheWelshGovernmentambitionstopromotedemocraticrenewalontheIslandbyencouraginggreaterandbroaderpublicengagementinlocaldemocracy. UnlessthereisafundamentalimprovementinthewaythedemocraticprocessoperatesinAnglesey,thenanyprogresswhichismadeintermsofcapacityandcapabilitywillnotbesustainable.

    92.AdemocraticrenewalprogrammeiscurrentlyunderdevelopmentandwillbelaunchedattheCountyShowon08August2011.

    RecommendationFourTheMinisterisinvitedtonotetheimmediateprioritieswhichtheCommissionersarecurrentlypursuingandtoacknowledgetheearlyprogresswhichhas

    beenmade.

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    100. WhentheywereappointedbytheMinister,CommissionersmadeaconsciousdecisiontodistanceCouncillorsfromthedecisionmakingprocessinordertosendaclearandunequivocalsignalthatthingshadchanged. ForthosemembersoftheExecutiveinparticular,thatmusthavebeendifficult. TheCommissionersmakenoapologiesforthat. Itwasnecessarytodoitthatway.However,thatdistancingbetweendemocraticallyelectedmembersandthedecisionmakingfunctionsoftheCouncilisnotsustainable.

    101.The

    healing

    process'

    began

    when

    a

    new

    Leader

    and

    a

    Shadow

    Executive

    were

    appointed

    on

    12

    May2011. Thiswasarelativelytroublefreeprocesswithnosignatthisstageofthekindofpoliticalfragmentationwhichbesetpreviousadministrations.

    102. CommissionershavealwayssaidthattheirintentionistobeinAngleseyforasshortatimeaspossible. However,beforetheycanrecommendtotheMinisterthattheirworkisdone,theywillneedtobesurethattheconditionsarerightandthattheproblemsofthepastwillnotreemergeassoonastheyleave. Forthattohappen,therehastobefundamentalchangeinattitudes,culturesandbehaviours.

    103. Clearly,anydecisionaboutreturningexecutivepowerstoelectedmembersissomewayoffandinanycasethedecisionisonefortheMinistertomakebasedonrecommendationsfromCommissioners. However,asaninitialstep,theshadowexecutivehasbeenreengagedtoworkalongsideCommissionerstoobservethewayinwhichtheyareoperatingbothasagroupandwithinindividualportfolios. Ingeneralterms,therelationshipswhicharedevelopingareprovingtobemutuallybeneficialandtherehasbeenausefultwowayexchangeofviewsandinformation. TheshadowexecutiveisinvitedtoattendCommissionersBoardmeetingsandispermittedtospeakonagendaitemsbypriorarrangement.

    104. Inthemeantime,althoughtheirdecisionmakingpowershavebeenremoved,CouncillorsretainstrategicresponsibilityfortheoveralldirectionandcontrolofCouncil. Inthatrespect,itisimportantthattheyholdCommissionerstoaccountandwhereappropriate,scrutinisetheirdecisionsthroughtheappropriatechannels.

    105.OneoftheareaswheretheCouncilmustbecomemoreeffectiveisinthewayinwhichitusesscrutinyasafunctionandthepresenceofCommissionersprovidestheopportunitytodevelopitintoamoresubstantialandmeaningfulprocess. Asignificantamountofefforthasgoneintoimprovingthescrutinyprocessandtheearlysignsareencouraging. InparticularthescrutinyschedulehasbeenalignedwiththeCommissionersForwardWorkProgrammetoensurethatkeypoliciesandstrategiesaresubjecttoscrutinybeforetheyarepresentedtoCommissionersfordecision.

    106.Membershavebeenencouragedtocontinuetorepresenttheinterestofconstituentsandtheyhavebeenpermittedaccesstoofficersonlocalmatterswhichconcernthem. However,suchaccessisbeingcarefullymonitoredtoavoidtheinappropriatebehavioursofthepastandofficershavebeenencouragedtochallengewherenecessary.

    107. Bylaw,electedMembershaveretainedanumberofkeyfunctionslikePlanningandAuditandarerepresentingtheCouncilonawiderangeofissues. Indeed,ofthe103externalappointmentswhichtheCouncilmakes,onlyfiveofthosehavebeenretainedbyCommissionersbecauseofthestrategicnatureofdecisionswhicharemade.

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    108. CommissionersexperiencetodateisthatthemajorityofCouncillorshavebeensupportiveandhavedemonstratedawillingnesstoworkwithCommissionerstoputtheCouncilonamorebusinesslikefootingforthefuture. Thosewhosebehaviorcreatedproblemspreviouslyarestillpresent,althoughinfairness,theyhavemoderatedtheirbehaviour. However,thereisclearlyasignificantamountofprogresstobemadebeforeCommissionerscouldadvisetheMinisterthattheconditionshavebeencreatedwhereitwouldbeappropriatetobringtheinterventiontoanend.

    QuarterTwoReport109. ThenextCommissionersprogressreportisduetobedeliveredattheendofSeptember2011. By

    thattimethenecessarylongertermactionplanandperformanceevaluationmethodologywillbeinplacetoenableamoreobjective,outcomebasedassessmenttobeprepared. ThatinturnshouldenableCommissionerstomakesomemorefinitejudgmentsandfirmrecommendationsfortheMinistertoconsider.

    110.Ministerswillbeawarethattheorganisationcurrentlyfacesanumberofcorporaterisks,notleast

    amongst

    them

    the

    lack

    of

    a

    robust

    framework

    for

    risk

    management.

    This

    gap

    will

    be

    addressedbytheendofSeptember. However,inthemeantime,CommissionersareworkingcloselywiththeinterimChiefExecutivetoensurethatthereareeffectivemitigationplansinplace. AcomprehensiveassessmentofriskwillbeincorporatedintotheQuarterTworeport.

    Conclusions111. ThisreportprovidesabriefsummaryoftheprogresswhichtheCommissionershavemadeduring

    theirfirstfourmonthsinofficeandsetsoutinverybroadtermsthekeyissueswhichtheyintendtoaddressastheydischargetheirdutiesandresponsibilitiesoverthenexttwelvemonths.

    112.Withinthenearfuture,theWalesAuditOfficewillproduceitsCorporateAssessmentupdatereport. CommissionershavemetwithAuditorGeneraltodiscussthekeyfindingsandalthoughthereporthasnotyetformallybeenpublished,itisclearthatthereisasignificantdegreeofcorrelationwiththeviewsexpressedinthisreport.

    RecommendationSixTheMinisterisinvitedtonotetheencouragingsignsofchangeinthebehaviourandapproachofthemajorityofdemocraticallyelectedmembers.

    RecommendationSevenTheMinisterisaskedtoratifythedecisiontoreengageelectedMembersposttheMayAGMandtopermitCommissionersattheirdiscretion,to

    makefurtherconcession.

    RecommendationEightAlthoughprogressisbeingmade,CommissionerswouldadvisetheMinisterthattheconditionshavenotyetbeencreatedwhereareturntofull

    democraticcontrolcouldbeconsidered.

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