Quarterly Market

Indicators

Q1 2020

Content

Page

3Page

5

Disclaimer

Mobile services

Page

7

Fixed line telephony services

Page

9

Broadband services

Page

11

M2M Subscribers & Traffic

Page

12

Definitions

▪ TRA has relied on information supplied to it by third parties. It has not independently verified that

data and as such does not make any representations or warranties, either express or implied,

that:

▪ the information is free from inaccuracies, errors or omissions;

▪ the information is exhaustive;

▪ the information is of merchantable quality and fitness for a particular purpose.

▪ TRA, including its officers, board members, employees, agents and contractors, is not liable for:

▪ any inaccuracy, error or omission in the information contained in this document; nor

▪ any loss, damage, cost or expense whether direct, indirect, consequential or special, incurred

by, or arising by reason of, any person using or relying on the information and whether caused

by reason of any inaccuracy, error, omission or misrepresentation in the information or

otherwise.

Disclaimer

Mobile subscribers:

1,847,352

Penetration:

124%

Average minutes per

month per mobile

subscription:

238

Mobile Prepaid

subscribers:

1,300,143

% of Prepaid of Mobile

Market:

70.38%

Mobile Postpaid

subscribers:

547,209

% of Postpaid of Mobile

Market:

29.62%

Fixed-telephony

subscribers:

225,760

Penetration:

15%

Domestic monthly

average minutes per

line:

38

Main Market Indicators for Q1 2020

Fixed Wired Telephony

subscribers:

89.01%

Fixed Wireless

Telephony subscribers:

10.99%

International Outgoing Minutes (Mobile):

338,118,064

International Outgoing Minutes (Fixed telephony):

1,205,291

Broadband

subscriptions:

2,111,405

Broadband

penetration rate:

142%

Total Data Usage:

223.6 Petabyte

Avg. Traffic per broadband

subscription per month:

35.3 GB

Fixed Broadband Traffic:

119.9 Petabyte

Avg. Fixed Boradband Traffic

per month:

274.7 GB

Mobile Broadband Traffic:

103.7 Petabyte

Avg. Mobile Broadband Traffic

per month:

17.6 GB

Average data usage

per mobile broadband

subscription:

17.4 GB

◎ Between the end of 2019 and Q1 2020, mobile subscriptions decreased by 2.7%.

◎On the other hand, Postpaid subscribers increased for the same period by 1%

while Prepaid subscribers declined by 4.3%.

◎Penetration rate declined to 124% at the end of Q1 2020 from 126% at the end of

2019.

◎ Number of accepted ported mobile lines dropped from 7,714 by the end of 2019

to 3,479 in Q1 2020.

Number of Mobile subscriptions (End of Q1 2020)

2017 2018 2019 Q1 2020Total 2,364,477 2,092,714 1,900,361 1,847,352

% of Prepaid 73.94% 69.46% 71.50% 70.38%% of Postpaid 26.06% 30.54% 28.50% 29.62%

1,847,352 Subscriptions124% Penetration rate

Mobile services: Subscriptions

Population 2015 2016 2017 2018 2019

By IGA 1,370,322 1,423,726 1,501,116 1,503,091 1,484,756

3,751 3,185 3,018 2,652 2,328

4,160

2,322 2,518 3,182 3,622

7,714

3,479

Q22017

Q32017

Q42017

Q12018

Q22018

Q32018

Q42018

Q12019

Q22019

Q32019

Q42019

Q12020

Number of Accepted Mobile Porting Requests

2.5

42

2.9

95

2.3

64

2.0

93

1.9

28

1.9

34

1.8

82

1.9

00

1.8

47

185%210%

158%139% 128% 129% 125% 126% 124%

0%

50%

100%

150%

200%

250%

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

Mill

ion

s

Mobile subscriptions and penetration

Total mobile subscriptions Mobile penetration rate

2,6

41

2,8

27

2,8

03

2,9

95

2,6

93

2,6

75

2,6

14

2,3

64

2,2

67

2,1

91

2,1

13

2,0

93

1,9

28

1,9

34

1,8

82

1,9

00

1,8

47

0

500

1,000

1,500

2,000

2,500

3,000

3,500

Tho

usa

nd

s

Number of mobile subscriptions

Postpaid

Prepaid

Total

◎ Between Q1 2019 & Q1 2020, total mobile outgoing minutes decreased by 10%.

◎ For the same period, Domestic mobile prepaid outgoing minutes declined by 14.6% while

domestic mobile postpaid minutes declined by 1.5%. Overall, total domestic minutes declined

by 8%.

◎ Between Q1 2019 & Q1 2020, mobile international outgoing minutes, prepaid minutes

declined by 16.5% while postpaid minutes declined by 27.8%. Overall, mobile International

outgoing minutes declined by 17%.

◎ Average monthly minutes per subscription decreased to 238 minutes in Q1 2020

compared to 256 minutes in Q1 2019. That number comprises average domestic monthly

minutes per subscribers of 177 and average international monthly minutes by subscriber of

60.

Total Outgoing Traffic in Minutes(Domestic + International)*Mobile services: Traffic (Minutes)

1,483,570,894

Q1 2019

1,328,763,338

Q1 2020 10%

* Revised for 2019 data

1,4

17

1,3

71

1,2

73

1,2

87

1,2

45

1,2

05

1,1

21

1,1

64

1,0

77

1,0

47

962

1,0

15

991

688

617

540

513

476

477

460

441

407

400

379

354

338

To t a l O u t g o i n g M o b i l e V o i c e Tr a f f i c i n M i l l i o n s o f M i n u t e s ( D o m e s t i c - I n t e r n a t i o n a l )

Domestic International

35 49 54 58 59 61 65 67 73 75

91 2,211 2,346 1,988

1,801 1,484 1,341

-

500

1,000

1,500

2,000

2,500

-

20

40

60

80

100

Vo

ice

Tra

ffic

in M

illio

ns

Mill

ion

s

Mobile Voice Traffic Vs Mobile Broadband Data Traffic

Mobile Broadband Traffic (GB) Mobile Voice Traffic (minutes)

279 265 267 267 252 246 233 244 249 254 246 256 256 250 234 241 238

50

100

150

200

250

300

AVERAGE MONTHLY MINUTES PER USER(DOMESTIC - INTER NATIO NAL )

◎ Between Q1 2019 and Q1 2020, fixed telephony subscriptions slightly dropped by 0.3%.

Fixed wired subscriptions increased by 3.5% while fixed wireless subscriptions decreased

by 23.7%.

◎ Number of ported fixed lines increased from 430 in Q1 2019 to 555 in Q1 2020.

No. of fixed telephony subscriptions

Fixed telephony services: Subscriptions (PSTN & Wireless)

226,571End of Q1 2019

225,890End of Q1 2020

2017 2018 2019 Q1 2020

Total 234,709 225,479 225,797 225,890

% of Fixed Wired 79.01% 84.91% 88.1% 89.06%

% of Fixed Wireless 20.99% 15.09% 11.9% 10.94%

15% Penetration rate 15% Penetration rate

167 176 193 210 194 201

74 60 4250

32 25241 236 235

260

227 226

18%17% 16%

17%15% 15%

0%

5%

10%

15%

20%

0

50

100

150

200

250

300

Tho

usa

nd

s

Number of fixed lines

Fixed wired Fixed wireless Total Penteration

218 399

1,238

789

236 109 381

530 430 669 687

846 555

Q1

2017

Q2

2017

Q3

2017

Q4

2017

Q1

2018

Q2

2018

Q3

2018

Q4

2018

Q1

2019

Q2

2019

Q3

2019

Q4

2019

Q1

2020

NUMBER OF ACCEPTED FIXED LINE PORTING

REQUESTS

76% 79% 78% 82% 82% 85% 86% 86% 87% 88% 89%

24% 21% 22% 18% 18% 15% 14% 14% 13% 12% 11%

0%

20%

40%

60%

80%

100%

2016 2017 Q1 2018Q2 2018Q3 2018Q4 2018Q1 2019Q2 2019Q3 2019Q4 2019Q1 2020

Distribution of fixed lines by access type

Fixed wireless(e.g. WiMax)

Fixed (Wired)

◎ Overall, fixed telephony domestic traffic declined by 16% between Q1 2019 and

Q1 2020.

◎ Similarly, fixed telephony outgoing international traffic has decreased by 14%

over the period between Q1 2019 & Q1 2020.

◎ Average quarterly outgoing domestic minutes per subscriber decreased to 114 in

Q1 2020 compared to 136 minutes in Q1 2019 while average quarterly international

minutes slightly dropped to 5 minutes per subscriber compared to 6 minutes in Q1

2019 .

Total fixed domestic outgoingtraffic in minutes**

Fixed telephony services: Traffic (PSTN & Wireless - Minutes)

30,751,404

Q1 2019

25,833,646

Q1 2020

16%

* International Outgoing Minutes originated from ISDN traffic is not included in the chart above

** Revised for 2019 data

36

,16

3,1

86

34

,25

1,4

90

32

,78

0,0

59

31

,55

8,9

36

30

,53

5,5

85

29

,98

5,5

57

31

,09

4,9

66

33

,48

8,5

99

30

,75

1,4

04

29

,85

8,2

14

27

,57

0,4

39

29

,23

4,1

63

25

,83

3,6

46

Fixed Line Total Domestic Outgoing Traffic (Minutes)

128 130 135 147 136 132 122 129114

8 8 7 7 6 6 5 6 5

0

50

100

150

200

Average Quarterly Outgoing Domestic & International

Minutes Per Subscription

Average Domestic Traffic per User Average International Traffic per User

1,9

19

,42

1

1,7

48

,55

1

1,5

48

,43

6

1,5

45

,88

1

1,4

02

,89

9

1,2

99

,74

9

1,2

41

,90

4

1,2

61

,87

6

1,2

05

,29

1

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020

Total Outgoing International Fixedlines Traffic

Total Outgoing International Fixedlines Traffic

Pay-per-use

11.51%

Standalone

18.91%Add-on to

voice 69.58%

6.89% 93.11%

Fixed broadband (wired+wireless) Mobile broadband

◎ Broadband penetration dropped to 142.2% and between Q1 2019 & Q1 2020 broadband subscription

decreased by 7% for the same period.

◎ Between Q1 2019 & Q1 2020 Fixed wired broadband subscription increased by 14.6% while fixed

wireless decreased by 11%. The drop in Fixed wireless is mainly due to an operator restating their data and

moving subscribers from fixed wireless technology to mobile broadband technology.

◎ Overall, mobile broadband subscription dropped by 8%. Similarly, standalone broadband subscription

also decreased by 21%.

No. of broadband subscriptions (End of Q1 2020)*

2,111,372142% Penetration rateBroadband services: Subscriptions*

Mobile Broadband – Q1 2020

Proportion of broadband subscriptions by

access type – Q1 2020

* Standalone numbers have been revised from Q3 2019 as M2M subscribers

have been removed from the total number.

19

4

19

6

12

1

12

3

12

6

13

1

13

4

13

7

14

1

14

5

31

8

30

5

44

1

47

2

47

0

47

0

49

8

41

5

40

3

37

2

512 500562

595 596 601632

552 544 517

0

100

200

300

400

500

600

700

0

100

200

300

400

500

600

700

2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020

Tho

usa

nd

s

Tho

usa

nd

s

Broadband services subscriptions from a fixed location(Dedicated Broadband)

Fixed Broadband Subscribtion (Wired & Wireless) Standalone mobile broadband (e.g. dongle, USB, tablet) Total

1,9

78

2,4

07

2,3

73

2,0

67

2,1

15

2,1

74

2,1

60

2,2

79

2,3

20

2,1

96

2,1

60

2,1

11

146%171% 164%

138% 141% 145% 144%153% 156%

148% 145% 142%

0%

50%

100 %

150 %

200 %

0

500

1,000

1,500

2,000

2,500

3,000

Tho

usa

nd

s

Broadband Subscriptions and Penetration

Subscription Penetration

◎ At the end of Q1 2020, Data consumption stood at 223.6 petabyte, an

increase of around 45% compared to the same period last year.

◎ Fixed Broadband traffic increased by around 68.4% over the same

period last year while mobile data consumption increased by 25%.

Total data traffic in GigabyteBroadband services: Data Traffic*

154,211,311

Q1 2019

223,635,808

Q1 2020

45%

*Fixed wired data traffic was revised from June 2018

44 52 56 5662

7177 80

107

23

19 9 99

10 10 1113

22

3039 39

4145 47 46

5239 41 41 43

42 45 45 4752

0

20

40

60

80

100

120

2018 Q1 2018 Q2 2018 Q3 2018 Q4 2019 Q1 2019 Q2 2019 Q3 2019 Q4 2020 Q1

Mill

ion

s

TRAFFIC PER TECHNOLOGY

Fixed wired subscriptions (e.g. ADSL and fiber) Fixed Wireless subscriptions (e.g. WiMAX)

Pay-per-use mobile broadband Standalone mobile broadband (e.g. dongle, USB, tablet)

Add-on broadband to voice

29 32 31 42

54

61 64 67

71 66 65

71 80

87 92

120

4149 52 54 58

59 61 61

7179 82 83

89 92 93

104

QUARTERLY DATA CONSUMPTION (PETABYTE)

Fixed Broadband Traffic (GB) Mobile Broadband Traffic (GB)

23 24 27 28.4 35.3

183204

216 217

278

166 174192

209

252

29 30 38 38 47

10 10 11 11 13

0

50

100

150

200

250

300

MONTHLY AVERAGE DATA CONSUMPTIONPER SUBSCRIPTION (GIGABYTE)

Per Subscription Per Fixed Wired Per Fixed Wireless Per Mobile Standalone Per Mobile Add-on

◎M2M subscribers base grow by 54% between Q1 2019 & Q1 2020.

◎ For the same period M2M traffic grow by 107%.

◎Most of M2M traffic are for Other services, followed by Point of Sale

and vehicle tracking

M2M Subscribers & Traffic

*Fixed wired data traffic was revised from June 2018

14

8,8

20

16

6,5

60

16

7,4

07

22

5,0

51

22

9,6

70

Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020

M2M Subscribers

TOTAL M2M Subscribers

14

,92

3

17

,20

6 28

,94

8

29

,11

2

30

,89

5

2019 Q1 2019 Q2 2019 Q3 2019 Q4 2020 Q1

M2M Traffic

TOTAL M2M Traffic (In GB)

53% 54%39% 37% 39%

1% 1%5%

6% 6%

45% 43% 49% 55% 52%

2019 Q1 2019 Q2 2019 Q3 2019 Q4 2020 Q1

M2M Traffic by Type (GB)

Of which are Point of Sale Of which are EWA smart meters Of which are vehical tracking devices Others

Definitions

Fixed-telephone subscriptions refers to the sum of active number of analoguefixed-telephone lines, voice-over-IP (VoIP)subscriptions, fixed wireless local loop (WLL) subscriptions.

Fixed-telephone

subscriptionsPrepaid mobile-

cellular telephone subscriptions (ITU code i271p) Refers to the total number of mobile-cellular telephone subscriptions that use prepaid refills. These are subscriptions where, instead of paying an ongoing monthly fee, users purchase blocks of usage time. Only active subscriptions should be included (those used at least once in the last three months for making or receiving a call or carrying out a non-voice activity such as sending or reading an SMS or accessing the Internet).

Prepaid mobile

subscribers

Postpaid mobile-cellular telephone subscriptions Refers to the total number of mobile-cellular subscriptions where subscribers are billed after their use of mobile services, at the end of each month. The postpaid service is provided on the basis of a prior arrangement with a mobile cellular operator. Typically, the subscriber’s contract specifies a limit or allowance of minutes, text messages, etc. The subscriber will be billed at a flat rate for any usage equal to or less than that allowance. Any usage above that limit incurs extra charges. Theoretically, a subscriber in this situation has no limit on use of mobile services and, as a consequence, unlimited credit.

Postpaid mobile

subscribersActive mobile-broadband subscriptions

refers to the sum of standard mobile-broadband and dedicated mobile broadband subscriptions to the public Internet. It covers actual subscribers, not potential subscribers, even though thelatter may have broadband enabled-handsets. The indicator can be further broken down into:

Standard mobile-broadband subscriptions (ITU code i271mb_active): Refers to active mobile-cellular subscriptions with an advertised data speed of 256 kbit/s or greater that allow access to the greater Internet via HTTP and have been used to make a data connection using Internet protocol (IP) in the previous three months. Standard SMS and MMS messaging do not count as active Internet data connections, even if they are delivered via IP.

This includes mobile subscriptions that use mobile-broadband services on a pay-per-use basis. It excludes mobile subscriptions with a separate monthly data plan for mobile-broadband access (see Indicator 25b, Dedicated mobile broadbandsubscriptions).

Dedicated mobile-broadband subscriptions (ITU code i271md): Refers to subscriptions to dedicated data services (over a mobile network) that allow access to the greater Internet and that are purchased separately from voice services, either as a standalone service (e.g. using a data card such as a USB modem/dongle) or as an add-on data package to voice services that requires an additional subscription. All dedicatedmobile-broadband subscriptions with recurring subscription fees are included as ‘active data subscriptions’ regardless ofactual use. Prepaid mobile-broadband plans require use in the last three months if there is no monthly subscription. Thisindicator could also include mobile WiMAX subscriptions.

Active mobile-

broadband subscriptions

Thank you