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i QUESTIONNAIRE Dear Sir/Madam, I am pursuing Ph.D in the area of HR PRACTICES & THEIR IMPACT ON EMPLOYEES JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT IN SELECTED PHARMACEUTICAL INDUSTRIES and I would be extremely thankful, if you could spare few minutes for filling all the questions in this questionnaire. The findings of the study would be kept confidential and would be used for academic purposes only. Thank you. Name : __________________________________ Age : 25 – 35 yrs. 35 – 45 yrs. 45 – 55 yrs 55 – 65 yrs 65 yrs.+ ______ ______ ______ ______ Qualification : Diploma Graduation Post Graduation ______ ______ ______ Any other ______ Gender : Male _____ Female ______ Marital Status : Married _____ Unmarried ______ Professional Exp. (yrs.) : _____________________ Level of Management : Top Level ( ) Middle Level ( )Junior Level ( ) Organization : ______________________________________ Department : _________________________________ Income Group (per annum) : Rs.1,00,000 - Rs.2,00,000 Rs.2,00,000 - Rs.3,00, 000 Rs.3,00,000 - Rs.4,00,000 Rs.4,00,000 - Rs.5,00,000 Rs.5,00,000 + ______ ______ ______ ______ ______ Address & Phone No. : _________________________________ ____________________________________________________________ ____________________________________________________________ Appendix 1

QUESTIONNAIRE - Shodhgangashodhganga.inflibnet.ac.in/bitstream/10603/16095/1/01_appendix.pdf · i QUESTIONNAIRE Dear Sir/Madam, I am pursuing Ph.D in the area of HR PRACTICES & THEIR

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QUESTIONNAIRE

Dear Sir/Madam, I am pursuing Ph.D in the area of HR PRACTICES & THEIR IMPACT ON EMPLOYEES JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT IN SELECTED PHARMACEUTICAL INDUSTRIES and I would be extremely thankful, if you could spare few minutes for filling all the questions in this questionnaire. The findings of the study would be kept confidential and would be used for academic purposes only.

Thank you.

Name : __________________________________

Age : 25 – 35 yrs. 35 – 45 yrs. 45 – 55 yrs 55 – 65 yrs 65 yrs.+

______ ______ ______ ______

Qualification

: Diploma Graduation Post Graduation

______ ______ ______

Any other ______

Gender : Male _____ Female ______

Marital Status : Married _____ Unmarried ______

Professional Exp. (yrs.) : _____________________

Level of Management : Top Level ( ) Middle Level ( )Junior Level ( )

Organization : ______________________________________

Department : _________________________________

Income Group

(per annum)

: Rs.1,00,000 - Rs.2,00,000 Rs.2,00,000 - Rs.3,00, 000 Rs.3,00,000 - Rs.4,00,000 Rs.4,00,000 - Rs.5,00,000 Rs.5,00,000 +

______ ______ ______ ______ ______

Address & Phone No. : _________________________________

____________________________________________________________ ____________________________________________________________

Appendix 1

ii

Part I

1 Please mention the HR practices that are prevalent in your organization? (Please tick the appropriate)*

Sr. HR Practices Agree Dis- Agree Undecided 1. HR Planning 2. Recruitment & Selection 3. Induction 4. Training & Development 5. Performance Appraisal 6. Career Planning 7. Fringe Benefits 8. Reward & Recognition 9. Welfare Activities as per Statutory

Requirement

10. Welfare Activities beyond Statutory Requirement

11. SHE** policy 12. Suggestions Scheme 13. Promotion & Transfers 14. Exit Policy

HR PLANNING 1 Please mention the technique/s of HR Demand Forecasting used in your organization

and also rate their appropriateness. (Please tick the appropriate) *** Sr. Techniques of HR Demand

Forecasting Appropriate Inappropriate Not Sure

1 Ratio Trend Analysis 2 Regression Analysis 3 Delphi Techniques

2 Kindly rate the appropriateness of these under mentioned HR plans used in your

organization. (Please tick the appropriate) *** Sr. HR Plans Appropriate Inappro

priate Not Sure

1 Training Plan 2 Retention Plan 3 Succession Planning

RECRUITMENT & SELECTION 1 Out of the following, whichever Recruitment Methods are used in your organization,

kindly state their appropriateness (i.e. methods targeting more number of potential applicants) (Please tick the appropriate)*

Sr. Recruitment Methods Appropriate Inappropriate Not Sure

1. Advertisements 2. Employment exchange 3. E-Recruiting 4. Any other

2 Overall Recruitment methods used in your organization help in targeting more number of potential applicants. (Kindly state the appropriateness* of the statement.)

Yes No

iii

3 Out of the following, whichever Selection Methods are used in your organization, kindly

state their appropriateness (i.e. method which helps in selecting right person for the right job) (Please tick the appropriate)*

Sr. Selection Methods Appropriate Inappropriate Not Sure

1. Interviews 2. Psychometric Tests/ Psychological Tests 3. Group Discussions 4. Others(please specify)

4 Selection methods used in your organization

help in selecting right person for the right job. (Kindly state the appropriateness* of the statement.)

Yes No

INDUCTION 1 Out of the following, whichever tools are used in your organization for Induction

Process, kindly state their appropriateness. (Please tick the appropriate)*

Sr. Tools for Induction Process Appropriate Inappropriate Not Sure

1. Presentation by HR about the organization 2. Induction training through separate modules 3. Others

TRAINING & DEVELOPMENT 1 Out of the following, whichever process of identifying training needs is used by the

assessors in your organization, kindly state their appropriateness. (Please tick the appropriate)* Sr. Process for identifying training needs Appropriate Inapprop

riate Not Sure 1. Recommendation by reporting authority 2. Separate training needs identification

exercise

3. Others

2 Overall Training needs are properly identified in my organization? (Kindly state the appropriateness* of the statement.)

Yes No

PERFORMANCE APPRAISAL 1 Whether formal Performance Appraisal is undertaken by

your organization?

Yes___ No___

2 If yes, how do you rate the appropriateness of methods, which are employed, to conduct Performance Appraisal in your organization?

Sr. Methods of Performance Appraisal Appropriate Inappropriate Not Sure

1. Rating scales 2. Tests and Observations 3. 3600 Appraisal 4. MBO 5. Others

iv

3 How many times does Performance Appraisal take place in your organization?

(Please tick the appropriate statement)

Once a year

Twice a year

Every Month Any other

4 The frequency of Performance Appraisal of

your organization is appropriate. (Kindly rate the appropriateness* of this statement)

Yes No

CAREER PLANNING 1 Whether Career Planning is being done in your organization? Yes___ No___ If yes, whether it is followed. Yes___ No___2 Career Planning is done for next how many

years in your organization? (Please tick the appropriate)

2 yrs 2-5 yrs Beyond 5 yrs

3 Kindly rate the appropriateness of the methods, out of these, which are

employed for career planning in your organization? (Please tick the appropriate)*

Sr Methods of Career Planning Appropriate Inappropriate

Not Sure

1. Individual Counseling 2. Information Services 3. Others

FRINGE BENEFITS

1 Which Fringe Benefits, out of these are being provided to the employees in your organization, kindly state their appropriateness. (Please tick the appropriate)*

Sr List of Fringe Benefits Appropriate Inappropriate

Not Sure

1. Welfare Recreational Facilities 2. Old Age and Retirement Benefits 3. Others

REWARD & RECOGNITION 1 Out of the following, which rewards are offered by the organization to encourage

the performance and motivate the employees, kindly state their appropriateness. (Please tick the appropriate)* Sr Type of Rewards Appropriate Inappr

opriate Not

Sure 1. Competency Based Rewards 2. Profit Sharing 3. Bonuses 4. Any other (please specify)

WELFARE ACTIVITIES 1

The welfare facilities offered to the employees are (Please tick the appropriate) 1. Below Statutory Requirements ( )

2. As per Statutory Requirements ( ) 3. Beyond Statutory Requirements ( )

v

2 Mention the appropriateness of welfare facilities offered by your organization: (Please tick the appropriate)*

Sr Welfare Facilities Appropriate

Inappropriate

Not Sure

1. As per statutory requirements 2. Beyond statutory requirements

SHE** POLICY 1 Safety and health of all employees is a top

priority in your organization.

(Please state the appropriateness* of this statement)

Yes No

2 Please mention the appropriateness of safety methods incorporated in the daily working life of the employees in the organization

Sr. Safety Methods Appropriate Inappropriate

Not Sure

1. Implementation of Safety Policy 2. Conduct of Safety Inspection 3. Any other (please specify)

3 Out of the following, whichever measures are undertaken for ensuring health of an employee during working hours, kindly mention their appropriateness?

(Please tick the appropriate)*

Sr. Measures undertaken Appropriate Inappropriate

Not Sure

1. Full time availability of a doctor 2. Protection from workplace hazards 3. Encouraging of healthier life style and habits 4. Any other (please specify)

4 Which measures does your organization undertake for preservation of environment within and outside the organization, kindly mention their appropriateness? (Please tick the appropriate)*

Sr. Measures undertaken Appropriate Inappropriate Not Sure

1. Waste management 2. Tree Plantation 3. Usage of environment friendly raw

material

4. Any other

SUGGESTION SCHEMES

1 Does your organization have a formal system for encouraging suggestions from the employees

Yes___ No___

2 Kindly rate the appropriateness of the methods employed by your organization to encourage suggestions from the employees? (Please tick the appropriate)*

Sr. To encourage suggestions Appropriate

Inappropriate Not Sure

1. Instituting of Suggestion Boxes 2. Suggestion through the Line Managers 3. Any other (please specify)

vi

3 The suggestions given by the employee are acted upon:

(Please state the appropriateness* of this statement)

Appropriate Inappropriate Not Sure

PROMOTIONS AND TRANSFERS 1 Do you have a formal Transfer Policy? Yes___ No___ 2 The transfers in your organization are undertaken (Please tick the appropriate) Sr. Purpose of Transfer Yes No

1. To meet the organizational requirements 2. To satisfy the employee needs 3. To punish employees

4. Any other (please specify)

3 How do you rate the appropriateness of

Transfer Policy of the organization? (Kindly state the appropriateness* of the statement)

Appropriate

Inappropriate

Not Sure

4 Does your organization have a formal Promotion Policy? Yes___ No___ 5 The Promotions in your organization are on the

basis of Merit ____ Seniority ____

Both _____ Any other ____

6 How do you rate the appropriateness of Promotion Systems of your organization? (Kindly state the appropriateness* of the statement)

Appropriate

Inappropriate

Not Sure

EXIT POLICY 1 Do you have formal Exit Policy in your organization? Yes___ No___ 2 If yes, the current Exit Policy of the

organization is highly effective. (Please state the appropriateness* of this statement)

Appropriate

Inappropriate

Not Sure

vii

PART – II Instruction : Kindly go through each item with five alternative and tick ( ) the most appropriate one only. Sr. Appro

priate Inapprop

riate Not

Sure 1 I have been getting promotion as per my qualification

and experience.

2 Favoritism does not have any role to play in my organization.

3 On the whole, I am satisfied with the general supervision in my department.

4 Working conditions in this orgnization are satisfactory.

5 My supervisor takes into account my wishes and my performance.

6 My job has helped me to learn more skills. 7 My job is reasonably secures as long as I do good

work.

8 My pay is enough for providing necessary things in my life.

9 I am satisfied with welfare facilities (medical etc.) provided by the organization.

10 I have good prospects of advancement in my job.

PART – III Instruction: Kindly go through each item with five alternative and tick ( ) the most appropriate one only. Sr. Appropri

ate Inappropriate Not Sure

1 I would be very happy to spend the rest of my career with this organization.

2 I feel proud to discuss about organization with people outside it.

3 I really feel as if this organization’s problems are my own.

4 I think that I could easily become as attached to another organization.

5 If I got another offer for a better job elsewhere I would not feel it was right to leave my organization.

6 This organization deserves my loyalty. 7 I would not leave my organization right now

because I have a sense of obligation to the people in it.

8 Too much in my life would be disrupted if I decided I wanted to leave my organization

9 One of the few serious consequences of leaving this organization would be the scarcity of available alternatives.

10 Major reasons to work for this organization is that leaving would require considerable personal sacrifice - another organization may not match the overall benefits that I have here.

viii

DEFINITIONS OF FEW WORDS USED IN THE QUESTIONNAIRE E-Recruiting: Using the Internet to attract and search for prospective employees. Employee referrals: a recommendation from a current employee regarding a job applicant. Psychological test/Psychometric tests:An employment test; is an instrument designed to measure selected psychological factors. The purpose of this measurement process is to enable one to predict what a person will do in the future by studying various aspects of his personality. Mentoring / buddy programme: when a senior employee takes an active role in guiding another individual, this activity is referred to as mentoring or coaching. Indices: Plural of Index. A measure or parameter for any area of operation. Organizational Culture:It consists of sharing the norms and values that guides the organizational members behavior. Organizational Climate:It is a relatively enduring quality of the internal environment that is experienced by its members, influences their behavior and can be described in terms of the value of a particular set of characteristics of the organization. EXIT Policy/ EXIT Interview: A detailed, written policy statement on how to handle the Employees who are leaving the company (on voluntary or involuntary terms). Exit Interviews must be carefully planned, consistently administered and thoroughly analyzed. HR Demand Forecasting: Techniques to forecast demand for people in the future. Some such methods are: Regression Analysis:A statistical technique to find the best relationship between a dependent variable and selected independent variables. Applied by the HR Depts. also for predicting future need for employees. Management by objectives: MBO involves setting specific measurable goals with each employee and then periodically reviewing the progress made. PERFORMANCE APPRAISAL Rating scales Under this method, scales are established for a number of specific factors and qualities. Five degrees are established for each factor and general definitions appear at points along the scale. Weighted Check List: Under this method, various statements are prepared in such a manner that they describe various types and levels of behavior for a particular job. Each statement is attached with a scale value. At the time of rating the employees, the supervisors just collects and check all the statements. After the weights are attached to the individual traits, the rating up to this level is gathered on the rating sheet. Then the weights are averaged and employee is evaluated. Forced choice: under this method, the rater is forced to choose between descriptive statements of seemingly equal worth describing the people in question. Statements are chosen of both the sides (favorable as well as unfavorable). Critical incidents: It means a significant act by an employee exceeding or failing any of the requirements of his job. It represents an exceptional behavior of an employee at work, like resisted the implementation of change, became upset over work, refused to help fellow worker, welcome new ideas, etc. Field review:Under this method, an expert from the personnel department interviews the supervisors. The expert questions the supervisor to obtain all the pertinent information on each employee and takes notes in his notebook. Essay: A performance appraisal method whereby an appraiser writes a narrative about the employee. Cost Accounting: That part of the accounting function, which deals with determining, analyzing, reporting and controlling the process, job product or department. Cost accounting provides the basis for managerial decision-making. 360 –Degree Appraisal: An appraisal device that seeks performance feedback from such sources as oneself, bosses, peers, team members, customers, and suppliers has become very popular in contemporary organizations. Assessment Centers: It is done to make selection and promotion decisions and to identify strengths and weaknesses of candidates for developmental purposes. Employee Referrals: A recommendation from a current employee regarding a job applicant. Attitude Survey: A study of the opinions and attitudes of employees concerning established policies, practices, working conditions and overall atmosphere/culture of the company. Quality Circles: A small group of people who voluntarily perform quality improvement activities at the work place. It is a team approach to problem solving.

PROFILE OF THE MANAGERS (DEMOGRAPHIC VARIABLES)

Sr.No. DENOGRAPHIC VARIABLES PRECENTAGE1 Organization AC 47 25.5434782609

DDP 36 19.5652173913

KP 30 16.3043478261

SBL 17 9.2391304348

APS 32 17.3913043478

VM 22 11.9565217391

2 Qualifications

Diploma 41 22.2826086957

Graduation 87 47.2826086957

PG 26 14.1304347826

Others 30 16.3043478261

3 Gender Male 159 86.4130434783

Female 25 13.5869565217

4 Material StatusMarried 158 85.8695652174

Unmarried 26 14.1304347826

5 Level of Management

Top 7 3.8043478261

Middle 106 57.6086956522

Junior 71 38.5869565217

6 Income 1 lac - 2 lac 75 40.7608695652

2lac – 3 lac 105 57.0652173913

3 lac – 4 lac 4 2.1739130435

7 Age 25-35 45 24.4565217391

35-45 97 52.7173913043

45-55 38 20.65217391355-65 4 2.1739130435

FREQUENCY

Appendix 2

FACTOR ANALYSIS

S. No. FACTORS HR PRACTICES

1 Procurement & Development

HR Planning

Recruitment & Selection

Induction

Training & Development

Performance Appraisal

2 Employee Benefits

Career Planning

Fringe Benefits

Reward & Recognition

Welfare Activities

3 Employee Schemes SHE policy

Suggestions Scheme

4 Promotions & Transfer Promotion & Transfers

5 Exit Policy Exit Policy

Appendix 3

FACTORS FOR JOB SATISFACTION St. No. STATEMENT FACTORS

1 I have been getting promotion as per my qualification and experience.

Team Working & Supportive Culture

2 Favouritism does not have any role to play in my organization.

9 I am satisfied with welfare facilities (medical etc.) provided by the organization.

10 I have good prospects of advancement in my job.

3 On the whole, I am satisfied with the general supervision in my department. Working Conditions

4 Working conditions in this organization are satisfactory.

8 My pay is enough for providing necessary things in my life. Quality of Work Life

5 My supervisor takes into account my wishes and my performance. Supervisory Style

6 My job has helped me to learn more skills. Skill Enhancement 7 My job is reasonably secures as long as I do

good work. Contd…

MEASURES FOR ORGANISATIONAL COMMITMENT St. No. STATEMENT MEASURES

1 I would be very happy to spend the rest of my career with this organization.

Affective Commitment

2 I feel proud to discuss about organization with people outside of it.

3 I really feel as if this organization’s problems are my own.

4 I think that I could easily become as attached to another organization as I am to this one.

5 If I got another offer for a better job elsewhere I would not feel it was right to leave my organization.

Normative Commitment 6 This organization deserves my loyalty.

7 I would not leave my organization right now because I have a sense of obligation to the people in it.

8 Too much in my life would be disrupted if I decided I wanted to leave my organization now.

Continuance Commitment

9 One of the few serious consequences of leaving this organization would be the scarcity of available alternatives.

10

One of the major reasons I continue to work for this organization is that leaving would require considerable personal sacrifice - another organization may not match the overall benefits that I have here.

RELIABILITY OF HR PRACTICES QUESTIONNAIRE R E L I A B I L I T Y A N A L Y S I S - S C A L E (A L P H A) Reliability Coefficients N of Cases = 184.0 N of Items = 5 Alpha = .8350 Wherein N of Cases is Number of Respondents N of items is Number of Factors Alpha is Coefficient of Reliability RELIABILITY OF JOB SATISFACTION QUESTIONNAIRE Reliability Coefficients N of Cases = 184.0 N of Items = 5 Alpha = .8163 Wherein N of Cases is Number of Respondents N of items is Number of Factors Alpha is Coefficient of Reliability RELIABILITY OF ORGANISATIONAL COMMITMENT QUESTIONNAIRE Reliability Coefficients N of Cases = 184.0 N of Items = 3 Alpha = .8222 Wherein N of Cases is Number of Respondents N of items is Number of Factors Alpha is Coefficient of Reliability

Appendix 4

MEAN VALUES OF HR PRACTICES IN PHARMA UNITS UNDERSTUDY

Case Summaries

Mean

ORGANI HRP 1 HRP 2 HRP 3 HRP 4 HRP 5 HRP 6 HRP 7 HRP 8 HRP 9 HRP 10 HRP 11 HRP 12 HRP 13

AC 2.195035   2.401596  2.205674  2.219858 2.248227 2.13617 2.219858 2.25 2.074468 2.303675 2.388298 2.404255 2.425532 

APS 2.192708  2.265625  2.302083  2.239583 2.354167 2.05625 2.145833 2.179688 2.25 2.321023 2.617188 2.875 2.53125 

DDP 2.217593  2.3125  2.222222  2.37037 2.314815 2.094444 2.314815 2.3125 2.25 2.313131 2.354167 2.611111 2.25 

KP 2.216667  2.208333  2.111111  2.033333 2.033333 2.066667 2.044444 2.216667 2.05 2.19697 2.325 2.9 2.666667 

VM 2.151515  2.198864  2.106061  2.181818 2.075758 1.9 2.045455 2.022727 2.045455 2.173554 2.272727 2.954545 2.545455 

SBL 2.382353  2.294118  2.27451  2.215686 2.254902 2.141176 2.137255 2.132353 2.205882 2.358289 2.25 2.176471 2.647059 Total 2.225973 2.2801727 2.20361 2.210108 2.213534 2.065785 2.151277 2.185656 2.145968 2.277774 2.367897 2.653564 2.510994

Wherein

HRP 1 HR Planning HRP 2 Recruitment & Selection HRP 3 Induction HRP 4 Training & Development HRP 5 Performance Appraisal HRP 6 Career Planning HRP 7 Fringe Benefits HRP 8 Rewards & Recognition HRP 9 Welfare activities HRP 10 SHE Policy HRP 11 Suggestion & Schemes HRP 12 Promotion & Transfers HRP 13 Exit Policy

Appendix 5

ANALYSIS OF FACTORS OF HR PRACTICES (H R P )

Organization Exit Policy

AC

Mean 2.2536 1.062 2.326 2.4 2.43

N 47 47 47 47 47

Std. Deviation 5.117 3.425 4.274 0.901 0.801

APS

Mean 2.2076 1.0688 2.4 2.88 2.53

N 32 32 32 32 32

Std. Deviation 4.809 2.479 2.527 0.421 0.915

DDP

Mean 2.2424 1.1056 2.318666667 2.61 2.25

N 36 36 36 36 36

Std. Deviation 4.881 3.118 3.506 0.645 0.841

KP

Mean 2.1492 1.008 2.231333333 2.9 2.67

N 30 30 30 30 30

Std. Deviation 2.97 1.495 2.063 0.403 0.711

VM

Mean 2.1144 0.982 2.2 2.95 2.55

N 22 22 22 22 22

Std. Deviation 4.063 1.224 3.817 0.213 0.858

SBL

Mean 2.2728 1.0448 2.329333333 2.18 2.65

N 17 17 17 17 17

Std. Deviation 3.795 3.14 4.235 0.883 0.702

Total

Mean 2.2116 1.0516 2.307333333 2.65 2.48

N 184 184 184 184 184

Std. Deviation 4.619 2.865 3.583 0.692 0.816

Procurement & Development

Employee Benefits

Employee Schemes

Promotions & Transfers

Appendix 6

ANOVA ANALYSIS of 5 Factors of Human Resource Planning

Wherein:

HRP1: PROCUREMENT &DEVELOPMENT

HRP2: EMPLOYEE BENEFITS

HRP3: EMPLOYEE SCHEMES

HRP4: PROMOTIONS & TRANSFERS

HRP5: EXIT POLICY

 

Sum of Squares df Mean Square F Sig.

HRP1

Between Groups 315.488 5 63.098 3.130 .010

Within Groups 3588.245 178 20.159

Total 3903.734 183

HRP2

Between Groups 177.742 5 35.548 4.778 .000

Within Groups 1324.411 178 7.441

Total 1502.152 183

HRP3

Between Groups 164.728 5 32.946 2.684 .023

Within Groups 2185.098 178 12.276

Total 2349.826 183

HRP4

Between Groups 12.239 5 2.448 5.771 .000

Within Groups 75.500 178 .424

Total 87.739 183

HRP5

Between Groups 3.739 5 .748 1.126 .348

Within Groups 118.212 178 .664

Total 121.951 183

Appendix 7

ANALYSIS OF FACTORS OF JOB SATISFACTION (JS)

AC

Mean 2.4475 2.35 2 2.15 2.235

N 47 47 47 47 47

2.032 1.458 0.956 0.932 1.472

APS

Mean 2.2425 1.815 2.34 2 2.08

N 32 32 32 32 32

1.713 1.289 0.902 0.842 1.194

DDP

Mean 2.3275 2.165 2.03 2.33 2.54

N 36 36 36 36 36

1.786 1.512 0.91 0.894 1.204

KP

Mean 2.1575 2.235 1.63 1.5 2.135

N 30 30 30 30 30

1.098 1.074 0.85 0.777 0.98

VM

Mean 1.965 2.115 1.41 1.27 2.07

N 22 22 22 22 22

1.39 0.869 0.796 0.55 1.125

SBL

Mean 2.44 2.355 2.06 1.65 2.265

N 17 17 17 17 17

1.64 1.16 0.966 0.931 1.328

Total

Mean 2.2825 2.175 1.94 1.9 2.235

N 184 184 184 184 184

1.785 1.334 0.936 0.912 1.276

Organization

Team working & Supportive Culture

Working Conditions

Quality of Work Life

Supervisory Style

Skill Enhancement

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Appendix 8

ANOVA ANALYSIS of 5 Factors of Job Satisfaction

Wherein:

JS1: TEAM WORKING AND SUPPORTIVE CULTURE

JS2: WORKING CONDITIONS:

JS3: QUALITY OF WORK LIFE

JS4: SUPERVISORY STYLE

JS5: SKILL ENHANCEMENT

JS1

Between Groups 71.773 5 14.355 4.999 .000

Within Groups 511.096 178 2.871

Total 582.870 183

JS2

Between Groups 25.550 5 5.110 3.030 .012

Within Groups 300.190 178 1.686

Total 325.739 183

JS3

Between Groups 14.925 5 2.985 3.654 .004

Within Groups 145.417 178 .817

Total 160.342 183

JS4

Between Groups 24.536 5 4.907 6.840 .000

Within Groups 127.703 178 .717

Total 152.239 183

JS5

Between Groups 20.441 5 4.088 2.624 .026

Within Groups 277.364 178 1.558

Total 297.804 183

Appendix 9

Model Summary

Model R R Square Adjusted R Square Std. Error of the Estimate

1 .192(a) .037 .010 3.424

a Predictors: (Constant), HRP5, HRP3, HRP4, HRP2, HRP1

ANOVA(b)

Model Sum of Squares df Mean Square F Sig.

1

Regression 80.040 5 16.008 1.366 .239(a)

Residual 2086.694 178 11.723

Total 2166.734 183

a Predictors: (Constant), HRP5, HRP3, HRP4, HRP2, HRP1

b Dependent Variable: TJS

Coefficients(a)

Model Unstandardized Coefficients Standardized Coefficients

t Sig. B Std. Error Beta

1

(Constant) 19.697 3.813 5.166 .000

HRP1 .059 .061 .079 .965 .336

HRP2 .106 .096 .089 1.104 .271

HRP3 -.054 .073 -.057 -.742 .459

HRP4 -.614 .371 -.124 -1.655 .100

HRP5 -.180 .318 -.043 -.567 .572

a Dependent Variable: TJS

 

Variables Entered/Removed(b)

Model Variables Entered Variables Removed Method

1 HRP5, HRP3, HRP4, HRP2, HRP1(a) . Enter

a All requested variables entered.

b Dependent Variable: TJS

Appendix 10

ANALYSIS OF FACTORS OFORGANIZATION COMMITMENT

AC

Mean 9.68 6.15 6.28

N 47 47 47

1.946 1.681 1.44

APS

Mean 8.75 6.06 6.56

N 32 32 32

1.606 1.501 1.722

DDP

Mean 9.5 6.28 6.31

N 36 36 36

1.844 1.485 1.327

KP

Mean 8.77 5.87 5.73

N 30 30 30

0.971 0.86 0.868

VM

Mean 8.14 5.27 5.68

N 22 22 22

1.457 0.985 0.995

SBL

Mean 9 6.47 6.35

N 17 17 17

1.581 1.625 1.766

Total

Mean 9.09 6.04 6.18

N 184 184 184

1.709 1.442 1.401

Organization

AFFECTIVE COMMITMENT

NORMATIVE COMMITMENT

CONTINUANCE COMMITMENT

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Std. Deviation

Appendix 11

ANOVA ANALYSIS of 5 Factors of Organization Commitment

Wherein:

OC1: Affective Commitment

OC2: Normative Commitment

OC3: Continuance Commitment

 

OC1

Between Groups 49.438 5 9.888 3.628 .004

Within Groups 485.170 178 2.726

Total 534.609 183

OC2

Between Groups 19.613 5 3.923 1.934 .091

Within Groups 361.120 178 2.029

Total 380.734 183

OC3

Between Groups 17.642 5 3.528 1.839 .107

Within Groups 341.440 178 1.918

Total 359.082 183

Appendix 12

Model Summary

Model R R Square Adjusted R Square Std. Error of the Estimate

1 .168(a) .028 .001 2.914

a Predictors: (Constant), HRP5, HRP3, HRP4, HRP2, HRP1

ANOVA(b)

Model Sum of Squares df Mean Square F Sig.

1

Regression 43.846 5 8.769 1.033 .400(a)

Residual 1511.110 178 8.489

Total 1554.957 183

a Predictors: (Constant), HRP5, HRP3, HRP4, HRP2, HRP1

b Dependent Variable: TOC

Coefficients(a)

ModelUnstandardized Coefficients Standardized Coefficients

t Sig.B Std. Error Beta

1

(Constant) 18.113 3.245 5.582 .000

HRP1 .100 .052 .158 1.923 .056

HRP2 -.042 .082 -.042 -.516 .607

HRP3 -.002 .062 -.002 -.026 .980

HRP4 -.321 .316 -.076 -1.017 .311

HRP5 -.125 .271 -.035 -.460 .646

a Dependent Variable: TOC

Variables Entered/Removed(b)

Model Variables Entered Variables Removed Method

1 HRP5, HRP3, HRP4, HRP2, HRP1(a) . Enter

a All requested variables entered.

b Dependent Variable: TOC

Appendix 13