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Quick, cost effective communication - try texting

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A presentation from Volunteering in a Digital Age, Swansea, September 2012 on how texting is a cheap, accessible form of communicating with volunteers.

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Page 1: Quick, cost effective communication - try texting
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texting

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Who texts? Why?

Who doesn’t? Why not?

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Help or hindrance?

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Who is using texting for work?

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Engagement

Retention

Organising meetings and appointments

Fundraising

Marketing and publicity

Discrete support

Polls / evaluation

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Project Background

12 month project

JISC Funded

SWaNINations

FE focussed

Retention issue

GCSE

Using SMS to support

learners

Own device

SMS at their own

cost

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Encouragingprepfordiscussion

Mid-weekBetweenclasses

Se ngreadingtasks

Classreminders

MathsQues ons

TutorUse

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Examples:

• An electricity bill costs £120 inc VAT at 5% - What was the bill before VAT was added? Reply starting with the code xxxx

• Don't forget your rough notes on 'About A Boy' on 1 side A4 please. I have to send them off with your essays. See you later, Derek

• You will have to give your talk on Thurs. Read Alan Sugar script and look at what he says and how he says it. What mood is he in? Derek

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Respondtoques ons

Discreetsupport

Apologies

GeneralQueries

LearnerUse

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Findings

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Qualitative Findings from Focus Groups

Inside / Outside Code issues

Did not feel excluded

Bridged Classes

No benefit to me...but...

Loved getting tasks

Encouraged to return to class

Positive reaction from

tutors

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07624 80 35 23

Get ready to txt…..

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I could use texting for

A Organising meetings and appointmentsB Letting people know about eventsC Sharing information with colleaguesD Providing a hotline to supportE Polling and evaluationF OtherG None

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[email protected]

mattsmeeth motivateCG

matt.smith1977

http://Ilt.coleggwent.ac.uk/swani

Txt SWANI to: 07624 80 35 23

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[email protected]

estherbarrett rscwales

esther.barrett

www.jiscrsc.ac.uk/wales