12
QUICK START GUIDE Welcome to ICICI Bank. This quick guide has been devised to assist you in making the most of your ICICI Bank Salary Account.

Quick Start Guide

Embed Size (px)

DESCRIPTION

ICICI quick start guide

Citation preview

Page 1: Quick Start Guide

QUICK START GUIDEWelcome to ICICI Bank. This quick guide has been devised to assist you in making the

most of your ICICI Bank Salary Account.

Page 2: Quick Start Guide

Login to Internet Banking and change your password

Activate your Debit Card and change ATM PIN

Download iMobile

Receive funds online, know your IFSC Code

Setup bill payments online on your account

Check Account Balance

Know last 3 transactions

Toll-free 24X7 Customer Care numbers

Mobile/DTH recharge

Account ServicesAccount Setup

Page 3: Quick Start Guide

Login to Internet Banking and change your password

Your Internet Banking User ID and password are given in your Welcome Kit. Just visitwww.icicibank.com and log in using the User ID and Password and change the password immediately.

If you cannot find the Internet Banking User ID and password or you have misplaced your kit, please Click here to request them online, or call Customer Care.Click here to view a demo of how to login and use Internet Banking

You are rewarded with 100 MySavings Rewards points on activating your Internet Banking. So login today.

01

rn

STEP1Account Setup

Page 4: Quick Start Guide

Activate your Debit Card and change ATM PIN

Your Welcome Kit contains your ATM-cum-Debit Card and its PIN. Visit any ICICI Bank ATM and change your PIN for the safety of your account. You can now begin using your card for shopping at restaurants, booking tickets and much more.

To locate an ICICI Bank ATM near you, just SMS 'ATM <Pincode>' to 5676766.

02

ur D

STEP2Account Setup

Page 5: Quick Start Guide

Download iMobileYou can download iMobile on your handset. Just follow the below mentioned steps:For GSM handsets:

• SMS iMobile to 5676766 to download via GPRS

• Visit http://mobile.icicibank.com/dl from your mobile browser to download iMobile

• Download on your computer and transfer it to the mobile through bluetooth/data cable

Download iMobile

Use your Salary Account on the go with iMobile. View your account balance, pay bills, transfer funds, book travel and movie tickets, recharge your prepaid mobile or DTH connection and much more from anywhere, anytime.

03

Mo

STEP3

Step I

Account Setup

Follow the simple steps to download iMobile:

Page 6: Quick Start Guide

Authenticate your account and login

First-time users are required to complete a one-time grid card authentication. The application will fetch grid values as given on the reverse of the Debit Card.

04

III

Activate iMobile on your phone

Open the application from the Games or Application folder of your phone. iMobile Application will show the following four icons:

• Activate Now • Locate us • Apply now • Help

Select 'Activate Now'.

Set a 4-digit Login PIN. This PIN will be required each time you login to iMobile application in the future.

Step II

Step III

Each time you start the application, it will ask for the PIN chosen by you. All financial transactions will require a grid card authentication.

Click here to view a demo of how to use iMobile

For any assistance, just give a missed call to 09222299998 from your registered mobile number.

Earn reward points on online shopping through iMobile using Internet Banking.

Get 1 point for every `100 spent for all transactions above `200.

You are rewarded with 100 MySavings Rewards points on activating your iMobile.

Account Setup

Page 7: Quick Start Guide

Recieve funds online, know your IFSC code

You need branch IFSC code for fund transfers into your account. Your IFSC code is printed next to the cheque number on every cheque leaf.

05

ds

STEP4Share IFSC code with people who wish to transfer funds into your account through RTGS/NEFT.

Account Setup

Page 8: Quick Start Guide

Log in with your Internet Banking User IDand password

Step I

Select your biller (BSNL, MTNL, Airtel etc.) from the list to register the biller.

Step II

Click to pay online

Step III

Click here to view a demo of how to pay your bills online.

Set up bill payments online on your account

Pay your mobile, electricity, gas and other bills at your convenience with Internet Banking.

Simple steps to start paying bills online:

06

ay

STEP5Account Setup

Page 9: Quick Start Guide

Check Account Balance:You can check your account balance whenever you require, using the following simple ways:

• SMS IBAL to 5676766 from your registered mobile number

• Give a missed call to 022 - 30256767 from your registered mobile number

07

Account Services Given below are some of the services you can enjoy with yourICICI Bank Salary Account:

Page 10: Quick Start Guide

Know last 3 transactions:You can know the last 5 transactions done through your account using the following simple ways:

• SMS ITRAN to 5676766 from your registered mobile number

• Give a missed call to 022 - 30256868 from your registered mobile number

08

Account Services

Page 11: Quick Start Guide

Mobile/DTH recharge:You can recharge your prepaid mobile by a simple SMS. Just send the following SMS to09222208888: MTOPUP <Prepaid Mobile Number> <Service Provider Name> <Recharge Amount> <Last 5 digits of account number>

For example: MTOPUP 9999999999 Vodafone 300 11111

If you forget the format of this SMS, you can give a missed call to 09222299996 from your registered mobile number and we will send you the message format by SMS.

09

Account Services

Page 12: Quick Start Guide

• Ahmedabad: 33667777 • Andhra Pradesh: 7306667777 • Bengaluru: 33667777 • Bhopal: 3366777 • Bhubaneshwar: 3366777 • Bihar: 8102667777 • Chandigarh: 3366777 • Chattisgarh: 9098667777 • Chennai: 33667777 • Dehradun: 3366777 • Delhi: 33667777 • Ernakulam: 3366777 • Goa: 9021667777 • Gujarat: 8000667777 • Gurgaon: 3366777 • Haryana: 9017667777 • Himachal Pradesh: 9817667777 • Hyderabad: 33667777• Jaipur: 3366777 • Jharkand: 8102667777 • Karnataka: 8088667777 • Kerala: 9020667777• Kolkata: 33667777 • Lucknow: 3366777 • Madhya Pradesh: 9098667777 • Maharashtra: 9021667777 • Mumbai: 33667777 • Orissa: 9692667777 • Panaji: 3366777 • Patna: 3366777 • Punjab: 7307667777 • Raipur: 3366777 • Rajasthan: 7877667777 • Ranchi: 3366777 • Shimla: 3366777 • Tamil Nadu: 7305667777 • Uttar Pradesh: 8081667777 • Uttarakhand: 8081667777 • West Bengal: 8101667777

10

Account Services Toll-free 24X7 Customer Care numbers:For any query or for availing a host of services like opening an FD or applying for a loan, just call our toll-free 24x7 Customer Care numbers given below: