Preparing Stakeholders to use ICT in Chronic

Care: Experiences of Yorkshire

Rachel Binks

Nurse Consultant, Critical and Acute Care

Airedale NHS Foundation Trust

Secretary of State visits

the TH

Engaging with medics

Engaging with patients

Clinician

engagement

• A hard nut to crack…..sometimes

• Very busy with hospital work

• Written in to job plans

• Support from CEO and nursing and

medical directors

Community staff

engagement

• A softer nut to crack

• Can see the benefits to them - not so

much travelling

• Can see the benefits to patients –

immediate review

Nursing/residential

Homes

• Visits to Homes

• Sessions for relatives and carers

• Workshops every quarter

• Data

– Admissions from homes with and without TM

– Reason for admission

– Length of stay

• You said, we did

• Newsletter

Preparing Stakeholders to use ICT in Chronic

Care: Experiences of Yorkshire

Rebecca Malin

Head of Business Development and Investment

Airedale NHS Foundation Trust

GPs

• GP Liaison

• Literature, newsletter

• Open door

• Face to face education

• Face to face customer relationship meetings at

Executive level

• Evidence

– Evidence

• Evidence

– Evidence

Preparing Stakeholders to use ICT in Chronic

Care: Experiences of Yorkshire

Thank You