r p Session 6-7 Imi Pgp Hr-i 15 10

8/6/2019 r p Session 6-7 Imi Pgp Hr-i 15 10

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Recruitment ProcessRecruitment Process

Session 6Session 6- -77

NN AkhouriNN Akhouri 11

Prof. Narendra Nath AkhouriProf. Narendra Nath Akhouri15 10 2010


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Interviewing

Additional Types of QuestionsInterview ComponentsTypes of Employment Interviews


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33

Additional Types of Questions


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Open-Ended QuestionsHypothetical QuestionsProbing Questions

Close-Ended QuestionsHow to Relate the Questioning Techniq ues to Interview Stages Rapport-Building Stage (2%) Introductor y Stage (3%)

The Core Stage (85%) Confirmation Stage Closing Stage

Questioning Techniq ues to Avoid


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Interview Components


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Establishing an Interview FormatPutting Applicant at EaseGetting Started

Listening vers us TalkingInter preting Non-Verbal CommunicationEncouraging the Applicant to TalkKeeping Applicants on TrackProviding InformationPerce ption


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Types of Employment Interviews


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Explorator y InterviewTelephone Screening InterviewsVideo Screening Interviews

The Human Reso urces InterviewThe Departmental InterviewPanel InterviewsPeer InterviewsInterviewing Less than Ideal ApplicantsStress Interviews (how and why to avoid them)Interviewing Pitfalls


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Active Listening

How do People Listen?

1. Ignoring

2. Pretending

3. Selective listening

4. Attentive listening

5. Active listening

6. Empathic listening

Ste hen Cove 1990 The Seven Habits of Hi hl Effective Peo


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Covey s Empathic Listening

Check to make sure you understand the content

Para phrase

Reflect feelings

Learn when to be quiet


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Covey s Empathic Listening

DO

Listen for emotion and content .

Watch body language .

Have a sincere desire to understand .

DONT

Listen with the intent to reply.

Clutter your brain with thought.

Use empathic listening as a techniq ue.


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Listening to Learn

The problem is this .

You are taught what to sa y and how to sit, but the heart of good listening is authenticit y.

People read not only your words and post ure, but what s going on inside you.

If your stance isn t genuine, the words won t matter

If your intentions are false, no amount of caref ul wording or good post ure will help.

If your intentions are good, even clumsy language won t hinder you.Stone, Patton, Heen (1999) Difficult Conversati


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Listening

Listening with skill can become part of almost ever ything we can do.

WEcan listen to much more than what we can hear .

Powerf ul listening means being willing to learn from anyone and to question almost ever ything.

Listen with only the intention to understand another person .

Discover new sensations by paying f ull attention to your environment .

Describe the kinds of so unds you d regularly like to have in your life.


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W hy Cypress?

Cypress Employment Benefits

Cyp ress is a com p an y committed to offering a benefits p ackage that p ro

Medical InsuranceStock O p tion Plan

Em p loyee Stock Purchase PlanVision Service PlanPersonal Time Off (PTO)Em p loyee Assistance ProgramAccidental Death &

Dismemberment

Stanford Instructional NetworkShort-Term Disabilit y InsuranceAuthor Incentive ProgramLong-Term Disabilit y Insurance

Patent Award ProgramFlexible S p ending

Reimbursement AccountsCredit Union Membershi p Pa y rollLong-Term Care PlanPre p aid Legal Plan401(k) Em p loyee Savings PlanNew Product Bonus ProgramSan Jose On-Site ServicesBusiness Travel Accident

Insurance


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Cypress Core Values#1: CYPRESS IS ABOUT W INNING.

- We do not tolerate losing.- We thrive on com p eting against the world's best.

#2: CYPRESS PEOPLE ARE "ONLY THE BEST."- We are smart, tough, and work hard.- We tell the truth and don't make excuses.- We value knowledge, logic, and reason.- We admit to solve p roblems quickl y.- We de p lore p oliticians.

#3: W E "DO W HAT'S RIGHT FOR CYPRESS."- We choose " Cyp ress wins" over "looking good."

- We reward p ersonal initiative and team success.- We are lo yal and fair to Cyp ress p eo p le.- We "follow the s p ec or change it."- Our standard is zero defects.

#4: W E MAKE OUR NUMBERS.- We measure our p erformance based on customer requirements.- We grow faster than our industr y.- We make 2 0% p rofit.

- We each set goals and achieve them.- We shi p 100% on time and get zero returns.- We don't tolerate waste.

#5: W E MAKE THE W ORLD'S BEST SEMICONDUCTOR SOLUTIONS.- We create the world's most effective p rogrammable technolog y.- We make first silicon that works on time.- We p rovide com p lete solutions: hardware, software, reference designs.- We manufacture at the world's lowest cost.- We manufacture with excellent qualit y.


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Cypress; Search for JobsIt's an exciting time to be a p art of Cyp ress!We know that our p eo p le re p resent the future of the com p an y, so we hireonl y the best--from around the world. We offer you the o pp ortunit y to growand p ush the limits of your p otential. What you learn and accom p lish in thep rocess will hel p p ro p el Cyp ress to even greater heights.

Cyp ress rewards success and hard work b y p roviding a highl y com p etitiveflexible benefits p ackage including stock o p tions, which make eachem p loyee a cor p orate owner. Add to that an em p loyee stock- p urchasep lan, a bonus p rogram for p ublished engineers/authors, and continuing

technical and managerial training, and you have a com p rehensivep ackage that is hard to beat.For U.S. jobs, you must be legall y authorized to work in the United Stateson a full-time, ongoing basis.


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Assignment for Session 8-9 on 19th O ct. 2010

HBR Ca se Study Gl obal Tal ent Ma na gement a t Nova rtisRead ings: Pa rt III Pa ges 207-252 of the b ook


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G roupsG roups

11..HondaHonda CarsCars22..M ar utiMar uti SuzukiSuzuki33..HyundaiHyundai MotorsMotors44..HeroHero HondaHonda55..BajajBajaj MotorsMotors

66..TataTata MotorsMotors77..AshokAshok LeylandLeyland

Documents

r p Session 6-7 Imi Pgp Hr-i 15 10