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Applications Strategy& R12 Preview
Sandy PawlyszynPrincipal Sales Consultant
John SchmeisserSales Consulting Manager
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Safe Harbor Statement
✓ PROTECT Your Existing Investment
✓ EXTEND the Value of Your Applications
✓ EVOLVE You to the Next-Generation
Oracle Applications StrategySimply Put…
Oracle’s ApproachTalk, Listen, and Work with Customers and Partners
• 400+ User Groups • Product Development Committee
• Customer Advisory Boards• Product Strategy Councils• Industry Strategy Councils• Fusion Strategy Council• Services Strategy Council• Partner Councils
• Executive Roadshows• Customer Focus Groups and Surveys
• End User and LOB• One on One meetings with Customers
Oracle’s ApproachTalk, Listen, and Work with Customers and Partners
What we heard…☑ More Choice☑ More Visibility☑ More Value☑ More Time
Applications UnlimitedPreserving Your Investment
✓ Continued Product Releases✓ Customer Driven Product Roadmaps✓ Dedicated Development Teams✓ No Forced Upgrades
Tailored For Our Customer’s Industry, Processes and GeographyWhen You Want It—Based On Your Business Needs
Applications UnlimitedBest of Both Worlds
Unlimited
Unlimited
Unlimited
Unlimited
Version 9Version 8.9
Version 8.12Version 8.11
Version 12Version 11i.10
Version A9Version A7.3 & A8.1
UnlimitedVersion 8Version 7.8
FUSION Unlimited
Latest Release Next Release
0 1 2 3 4 5 6 7 8 9 10
SustainingSupport
Extended
Support
PremierSupport
Years of Support
Unlimited
Oracle Lifetime SupportSimple, Predictable, and Flexible
Applications UnlimitedLearn More at Oracle.com
• Program Overview & Details
• Frequently Asked Questions
• Presentation by Charles Phillips
Bottom Line✓ Continued Product Releases
•More Choice✓ Customer Driven Product Roadmaps
•More Visibility✓ Dedicated Development Teams
•More Value✓ No Forced Upgrades
•More Time
Although the Applications Product Lines Will be Protected and Extended into the Future…
Version 8.9PeopleSoftEnterprise Version 9
Version 8.11JD EdwardsEnterpriseOne Version 8.12
OracleE-Business Suite Version 11i.10 Version 12
Unlimited
Unlimited
Unlimited
… A New Generation of Business Applications Will Be Created and Released In Parallel
&Next Generation Application Suite
Version 8.9PeopleSoftEnterprise Version 9
Version 8.11JD EdwardsEnterpriseOne Version 8.12
OracleE-Business Suite Version 11i.10 Version 12
2013 or beyond
2013 or beyond
2013 or beyond
Fusion Applications Will Include the “Best of” Functionality From E, E1, EBS, World, & Siebel
Bes
t Pra
ctic
es
Bes
t Pra
ctic
es
Bes
t Pra
ctic
esOracle Fusion Application Suite
Agenda
Protect. Extend. Evolve.The Value of Your Software Investment.
• Applications Strategy
• E-Business Suite R12 Preview
• Numerous Fusion Components• XML Publisher
• Cross-Application Flows with BPEL (ex. Retek to Oracle Financials)
• Updated User Interface to enhance experience• Improvements to the workflow engine – instead of bulk
processing• Significant reduction in Java footprint• Elimination of nearly 1000 indexes due to 10g
optimizer features
Preview: E-Business Suite R12
– Planning– Procurement– Manufacturing– Logistics– Service– Maintenance– Product Lifecycle Mgmt
– Sales & Marketing– Finance– Human Resources– Projects – Contracts– Order Management– Configurator
Also, Includes Over 2350 New Capabilities• 50% Industry Specific Capabilities• 50% Cross-Industry Capabilities
And 12 New Modules/Products
Preview: E-Business Suite R12 (cont’d)
– Sourcing Optimization– Project Portfolio Planning– Service Desk– Case Management– Clinical Data Repository– Customer Loyalty– Utility Biller– Healthcare Intelligence
Deep and Adaptive Industry
Processes
Superior OwnershipExperience
Greatest Business
Insight
Release 12 Design Principles
Deep and Adaptive
Global Processes
Same SubledgerTransaction canCreate Multiple AccountingRepresentations
Ledger A
Ledger DLedger C
Subledger Accounting
Dr Cr
Process and Report on ManyLedgers at the Same Time
From Sets of Books …To Ledgers
Ledger B
US GAAPUS COAUS CalendarUSD
French GAAP/IASPlan ComptableFrench CalendarEUR
US GAAPUS COAUS CalendarUSD
US GAAPUS COAUS CalendarAUD
Single Responsibility
Tasks• Accounting Setup• Collections• Requisition Demand &
Purchase Orders• Invoices & Payments• Customer Data
Management• Receiving & Drop Ship
Perform multiple tasks across operating units without changing responsibilities
From Multi-Org …To Multi-Access
ItalyLegal Entity
CanadaLegal Entity
BrazilLegal Entity
BrazilianOperating Unit
ItalianOperating Unit
CanadianOperating Unit
• Sourcing Optimization*:New Product for Bid Analysis and Awarding
• Enhanced Supplier Mgmt: Qualification & Profile Mgmt, Scorecarding
• Prof Buyer Work Center: Centralized Requisitionand Order Mgmt
• Enhanced Contract Mgmt: Complex Payments,Contract Expert* andContract Repository*
*Available Pre-R12
Advanced Procurement
Scenarios
Projects
Strategy
Ranking BalancedPortfolio
Enhanced Project Mgmt*
Control• Financial Forecast• Performance
Execute• Progress• ActualsPlan
• Workplan• Resources• Budget
Project Portfolio Analysis*(New Product )
*Available Pre-R12
Project Management
• Program management to aggregate dataand track multiple projects
• Multiple earned value metrics• Automated project forecasting (EAC)• Improved workplan definition (e.g. task
dependencies within and across projects)• Support for additional resource types such
as contractors and non-labor• Enh. performance reporting w/ exception mgmt• Establish common corporate objectives
• Accurately determine total project costs• Evaluation and simulation
- Project scoring & ranking via multiple metrics- Graphical charts for creating and comparing
“what if” scenarios
• Improved Comp Workbench- New, more intuitive user interface- Global process support (e.g., transfers)
• Enhanced grade-step progression
• Enhanced iRecruitment - Portal for agency submittal of candidates- Auto-creation of resumes for candidates
• T&L data consolidation & archiving• Common bank account definition
for Payroll & Finance
• Improved self-service absence & schedule management
• Streamlined global transfers
Measure & Improve Performance
Continued Globalization: New HRMS Localizations for 9 Countries
Human Capital Management
Recruit / Hire
Deploy / Manage
Record Time & Labor Compensate
• New, more intuitive checkout flow
• Enhanced partner flows for end-customer support, profiling, and approval management
• Web Analytics: online response & click-through destination tracking
• Strategic account planning for developing and executing sales strategies in large accounts
• Sales for handhelds to enable to real-time access through mobile devices
• Outlook e-mail and contact integration
E-Commerce / PRM Field Sales
Internet and Direct Sales
Investigations & human services case work
• Manage complex cases and related activities
• Share info securely across dept’s or agencies
For IT, Facilities, Human Resources
• Multi-channel access via Web, email, phone
• Supports industry standard ITIL* processes
• Integrated service ordering flows
• Universal Genesys CTI support
• KM** integration to Oracle Enterprise Search
** Knowledge Management* IT Infrastructure Library
Moving from Forms to Oracle Applications
Framework
*Available Pre-R12
Customer Service
Customer Support*New HTML Module
Contact Center Enhancements
Case Management – New Module for Public Sector
Service Desk – New Module for Employee Support
Supply Chain Planning
Transportation Management
• Expanded Planning & Execution: Accommodates Multi-Mode/Stop/Tier, Plus Consolidations & Continuous Moves
• Automated Payments & Settlements• Carrier Bid Optimization for Transportation Services PO
Order Management
• Order Compliance: Track Customer Acceptance & DeferredRevenue, Recognize Partial Period Revenue
• Advanced Pricing: Customer-Specific Price Book Shows Prices Prior to Transaction
*Available Pre-R12
Supply Chain Management
• Strategic Network Optimization*: Graphical and Cost Representation of the Optimal Supply / Demand Network
• S&OP: Improved Rough Cut & Closed-Loop Planning• Inventory Optimization: Added Demand Fulfillment Modeling
Deep and Adaptive Industry
Processes
Superior OwnershipExperience
Greatest Business
Insight
Release 12 Design Principles
Deep and Adaptive
Global Processes
• Financial Services• Professional Services • Retail / Wholesale Distribution• Eng & Construction
Service
• Public Sector• Healthcare• Education & Research
Public Services
Manufacturing• High Technology• Industrial Manufacturing• Automotive• Life Sciences• Consumer Products• Chemicals• Aerospace & Defense
• Communications• Travel & Transportation• Utilities• Oil & Gas• Natural Resources
Asset Intensive
Target Industries:Deep & Adaptive
Discrete and Process Manufacturing
• Common inventory definition • Expanded shop floor and MES capabilities• Improved support for APAC manufacturing practices
- Charge-based Shikyu- Golden Tax support
- Periodic average costing- Deferred revenue and COGS
Service Parts Management
• Internal and 3rd party component repair management
• Field service inspection scheduling
• Customer / location time zone support
• Service Contract and Install Base ownership transfers
Manufacturing Industry InitiativesIndustrial, High Tech, Auto, A&D, Consumer, Life Sci, Chemicals
Product Information Mgmt
Product Lifecycle Mgmt
• Enhanced New Product Intro Flow- Local Control of Bill of Materials
Item Attributes
- Embedded Document Management
*Electronic Records, Electronic Signatures
Regulatory Compliance
• Data Librarian Import Workbench• Operational Attribute Change Mgmt • Views to other EBS Transactions
and External Data Sources
21 CFR Part 11• Full Compliance Extended to Service
and Maintenance; ERES* Extended to Mobile Supply Chain Apps
• Parallel Approvers Workflow• Single Screen E-Signatures Process
• Clinical Data Repository: New Product to Facilitate Data Integration, Analysis and Reportingfor Regulatory Submission
• Adverse Event Reporting System: Enhanced Support for Product Compliance and Japanese Market
Clinical Trials
Manufacturing Industry InitiativesIndustrial, High Tech, Auto, A&D, Consumer, Life Sci, Chemicals
Travel & Transportation
Customer Care• Common call center UI for customer
ordering and service• KPIs added to call center intelligence
Telco Service Ordering (TSO)• New B2C Flows• New Features: Recurring charges; pay
now, pay later; equipment and service bundling during configuration
• Self-service ordering via web store
Customer Billing• Telco Billing Integrator: new product to
synchronize with 3rd party billing• Utility Biller: new product to generate
charges based on billing cycle and charge definitions
Comms / Utilities
Customer Loyalty• New rules-based product to manage
airline loyalty programs• Transaction processing with loyalty
program partners
Aircraft Maintenance• MEL/CDL* lists for acceptable flight
configurations, including concessions• Role-based UIs with configuration
access control lists• Rotable parts: planning linked to part
reliability and flight schedules, serial number reservations
*Minimum Equipment List, Configuration Deviation List
Asset Intensive Industry Initiatives
• R12 Back Office + Retek Merchandising & Store Mgmt• Integrating EBS Financials with Retek Merchandising
- Direct Merchandise Payments- Stock Ledger – PoS Cash Transaction to General Ledger
• Common Repository for all Site Data
Retail: A Complete Footprint
• Financial Consolidation Hub*: New product that brings together financial data from disparate sources to create a single, global view of financial position
• Financial Services Accounting Hub*: New product that integrates native banking system transactions with accounting in Oracle GL
Financial Services
Wholesale / Distribution• WMS: Planned cross-docking, labor mgmt, extended RFID
(labeling compliance), expanded material handling support• Deployment Planning: Enhanced for inline vehicle loading,
fair share allocation, inventory rebalancing
* Available Pre-R12
Service Industry Initiatives
Deep and Adaptive Industry
Processes
Superior OwnershipExperience
Greatest Business
Insight
Release 12 Design Principles
Deep and Adaptive
Global Processes
Focus 1: Real-Time Operational Reporting
Therefore Oracle Delivered… • State of the art enterprise warehouse
- Runs in a separate DB from transaction DB- Very powerful, very flexible
• Successfully implemented by large custs• But, too expensive for the broad adoption
Conventional Wisdom… • Separate data warehouse
from transaction system• Move subset of detail rows to
warehouse for summarization,limited drilldownTurn Conventional Wisdom Upside Down
Simplification: Unify Transactions & Summaries • Put the summary data in the primary transaction DB• Performance breakthrough enables unified system
- Materialized views offer fast incremental refresh- RAC can segregate warehouse load on 2nd computer within transaction DB
• It’s ONE database – all detail rows are present – so drilldowns are straightforward
LinksReports
PerformanceMeasures
Graphs /Trends
Daily Results,Flexible Periods
Flexible Comparisons Multiple
Currencies
Role-Based Intelligence Dashboards Provide Actionable Information
Evolution of Operational Reporting
•Plan Mgmt•Commodity Supplier Mgmt
•Commodity Spend Mgmt
•Product Mgmt –Engineering
•Manufacturing Mgmt
•Customer Fulfillment Mgmt
•Shipping Mgmt
•Payables Mgmt
•Payables Status
•Customer Support Mgmt
• Inbound Telephony Mgmt
•Service Renewals Mgmt
•Capital Project Cost Mgmt
•Contract Project Cost Mgmt
•Sourcing Management
•Procurement Spend Management
•Supplier Management
•Employee Absence Management
•Sales Agreement Management
•Web Store Management
11i.9 (DBI v6) 11i.10 (DBI v7.0 & 7.1) 12 (DBI v8)
IntelligenceReports
33
214
377
54
313
827
60
362
918
Capabilities/ Roles
•Purchasing Performance•Purchasing Status•Warehouse Mgmt•Transportation Mgmt•Maintenance Mgmt•Depot Repair Mgmt•Field Service Mgmt•Funds Mgmt•Salary & Turnover Mgmt•Workforce Budget Mgmt•Open Enrollment Status•Contingent Worker Mgmt•Compliance Certification
•Product Mgmt•Product Cost Mgmt• Inventory Mgmt•Product Revenue Bookingsand Backlog
•Sales Forecast Mgmtve
rsio
n 7.
0ve
rsio
n 7.
1
Dashboards
KPIs
ResourcesCustomers Activities
Financials, Supply Chain, Projects, Procurement, PLM, CRM, HCM
Transaction Processing
N-DimensionalProfitability
Top-Down & Bottom-UpAllocations
* Available Pre-R12
Increase Customer Retention
Understand Sources of Profitability
• Calculate profitability via rules-based algorithms− By: organization, LOB, channel, product, customer
• Achieve enterprise-wide view of profitability from multiple data sources (EBS & other applications)
Focus 2: Profitability Manager* (New Product)
• Drill back to source transactions• Monitor consolidation process
and certification status• Dynamic spreadsheet-based
statutory and mgmt reporting
• Preventive segregation of duties • Compliance daily business
intelligence• Auditor-ready XML Publisher report
Manage Consolidation Process & Auditability
* Available Pre-R12
Focus 3: Unified Financial Reporting & Compliance Management*
Perform Multi-Dimensional Analysis within Existing Relational Database
Calculations• Budgeting in Multiple Currencies• Additional Budget Templates
Access• Budget Upload from Excel!• SQL Access to Shared Data• Improved Security ManagementPresentation• Professional Quality Reporting
New CapabilitiesFinancial
Operational External
Statistical
Focus 4:Enterprise Planning & Budgeting
Deep and Adaptive Industry
Processes
Superior OwnershipExperience
Greatest Business
Insight
Release 12 Design Principles
Deep and Adaptive
Global Processes
• Lowest Total Cost of Ownership• Improve Ease of Use• Simplified Patching and Upgrades• Minimal System Downtime
Goals:
Superior Ownership ExperienceImproving Software Lifecycle Management
Implement
Integrate
Manage UpgradeUse
✓✓✓✓
E-Business Suite R12: Our Strongest Release Ever
Deep and Adaptive
Global Processes
Deep and Adaptive Industry
Processes
Superior OwnershipExperience
Greatest Business
Insight